[2024] UKSC 28
On appeal from: [2022] EWCA Civ 978
JUDGMENT
Tesco Stores Ltd (Respondent) vUnion of Shop, Distributive and Allied Workers and others (Appellants)
before
Lord Reed, President
Lord Lloyd-Jones
Lord Leggatt
Lord Burrows
Lady Simler
12 September 2024
Heard on 23 and 24 April 2024
Appellant
Oliver Segal KC
Stuart Brittenden KC
(Instructed by Thompsons Solicitors LLP (Manchester))
Respondent
Anthony de Garr Robinson KC
Amy Rogers KC
Andrew McLeod
(Instructed by Freshfields Bruckhaus Deringer LLP (London))
LORD BURROWS AND LADY SIMLER (WITH WHOM LORD LLOYD-JONES AGREES):
Introduction
Standing back from the details of this case, it may be said that the claimants are seeking to establish that they fall within rare exceptions to two fundamental common law principles that are generally applicable in the realm of contracts of employment. The first is that an employer generally has the right, under contract law, to terminate a contract of employment by giving the requisite notice to the employee. The second is that an injunction, amounting to indirect specific performance, will generally not be ordered against an employer that, in substance, requires the employer to continue employing an employee.
The defendant and respondent is Tesco Stores Ltd (“Tesco”). The claimants and appellants are the Union of Shop, Distributive and Allied Workers (“USDAW”), as the relevant trade union recognised by Tesco for collective bargaining purposes, and three employees of Tesco who are also union representatives. Those three employees are employed by Tesco at three different distribution centres: Daventry (Clothing), Lichfield, and Daventry (Grocery). The proceedings were brought not only for the benefit of the three individual employees themselves but also on behalf of all 22 affected union members at Daventry (Clothing) and all 20 affected union members at Lichfield. The fourth appellant is the only union member affected at Daventry (Grocery) (having moved there from Daventry (Clothing) in 2014). In total, at the start of these proceedings in early 2021, there were approximately 367 union members affected across the UK (with 324 being at the Livingston distribution centre in Scotland).
Central to this appeal is the correct interpretation of an express term, concerning “retained pay”, agreed in a collective agreement. By reason of section 179 of the Trade Union and Labour Relations (Consolidation) Act 1992 (“the 1992 Act”) (and consistently with the general position at common law), a collective agreement is not legally binding as between the union and the employer unless in writing and containing a provision which (however expressed) states that the parties intend that the agreement shall be a legally enforceable contract. However, where apt for incorporation, terms agreed under the collective agreement will commonly be incorporated into the employees’ contracts of employment and, if so, will be binding as between employer and individual employee: see, eg, National Coal Board v Galley [1958] 1 WLR 16; Alexander v Standard Telephones & Cables Ltd (No 2) [1991] IRLR 286; Henry v London General Transport Services Ltd [2002] ICR 910, [2002] IRLR 472; Kaur v MG Rover Group Ltd [2004] EWCA Civ 1507, [2005] ICR 625. It is common ground in this case that the retained pay term was incorporated, expressly or by established custom and practice, into the employees’ contracts of employment.
Although this two-stage process (collective agreement followed by individual contracts of employment) differs from the usual way in which contracts are made, there is no particular difficulty in applying the usual objective and contextual approach to contractual interpretation. In his seminal speech in Investors Compensation Scheme Ltd v West Bromwich Building Society [1998] 1 WLR 896 (“ICS”), at 912, Lord Hoffmann expressed the aim of contractual interpretation as being to ascertain “the meaning which [the contract] would convey to a reasonable person having all the [relevant] background knowledge which would reasonably have been available to the parties in the situation they were in at the time of the contract.” In the collective bargaining setting, the same objective and contextual approach to interpretation applies. But, importantly, that objective and contextual approach applies to the interpretation of both the collective agreement (where the parties are the employer and the union) and the individual contracts of employment (where the parties are the employer and the employee). Put another way, at least where it is not being suggested that the union and the employee had different intentions, the objective intentions initially of employer and union and, subsequently, of employer and employee may all be relevant in deciding on the correct interpretation of a term that was agreed in a collective agreement and incorporated into a contract of employment. See, generally, Adams v British Airways plc [1996] IRLR 574, especially at para 22; and Anderson v London Fire & Emergency Planning Authority [2013] EWCA Civ 321, [2013] IRLR 459, especially at para 22.
Given the two-stage process that applies in the context of collective agreements, it would appear that the usual principles determining what, if any, extrinsic material is admissible as an aid to interpretation should be applied with a corresponding degree of flexibility. It was not in dispute between the parties in this case that various statements made, prior to the collective agreement, as explanations for employees of the express term in question, were admissible as aids to interpretation of that express term. Neither side regarded it as necessary for the lower courts or this court to examine leading cases, such as Chartbrook Ltd v Persimmon Homes Ltd [2009] UKHL 38, [2009] 1 AC 1101, in order todecide whether one of the exceptions to the general bar on using pre-contractual material to interpret the meaning of a particular provision was made out. In other words, counsel for the parties accepted, without detailed analysis, that the pre-contractual material relied on (and set out at paras 20 – 29 below) was admissible and merely disputed the weight that should be attached to it. In the light of the parties’ submissions, but also because we acknowledge the need for flexibility in the context of collective agreements, we shall treat the pre-contractual material relied on as an admissible aid to interpretation. However, had it been necessary to do so, we would have regarded the pre-contractual material relied on as coming within the exception that explanatory material can be admissible in interpreting a contract: see Lewison, TheInterpretation of Contracts, 8th ed (2024), paras 3.38 – 3.42, citing, inter alia, the reliance on the explanatory notes that accompanied the contract in ICS.
There is another somewhat unusual feature of this case which differentiates it from the standard way in which a contractual term is negotiated and agreed. As set out in the main particulars of their written contracts, each individual claimant was receiving retained pay from the dates in September 2007 when they moved from their existing distribution centre at Crick in Northamptonshire to the distribution centres at Daventry (Clothing) and Lichfield. The pre-contractual material relied on pre-dated those moves. Yet the focus of the submissions by both parties has been on the interpretation of the express retained pay clause in a collective agreement that was only agreed some two years later in 2009 and signed on 18 February 2010. It was only at, or shortly after, that later date that that express term became incorporated into the individual contracts of employment. The best analysis of this sequence of events appears to be that, while the full articulation of retained pay was not incorporated into the individual contracts until 2010, the same meaning of retained pay applied throughout the relevant period. There is no suggestion that the meaning changed in 2010. The parties were therefore in agreement that the judicial task is to interpret the full retained pay provision taking into account the pre-contractual material that also pre-dated the moves in September 2007.
The factual background
Tesco recognises USDAW for collective bargaining purposes within the meaning of section 178(3) of the 1992 Act. Tesco has a series of recognition and procedural agreements with USDAW, the practical effect of which is that USDAW is recognised by Tesco as the sole representative and negotiating trade union for certain staff at certain sites, and in particular, staff below the grade of Team Manager employed at distribution centres including those at Daventry (Clothing), Lichfield and Daventry (Grocery). There is an agreed process for negotiations between Tesco and USDAW concerning employment conditions (including pay) following which USDAW will ballot its members on whether to accept any offer made by Tesco. If accepted by the majority of union members voting, changes to contract terms are incorporated into the employment contracts of all employees at those centres.
In 2007, Tesco embarked on an expansion programme which resulted in the closure of certain existing distribution centres (including Crick), the expansion or restructuring of certain others, and the opening of new sites (including Lichfield). In relation to the sites which were to be closed, a redundancy situation arose for the purposes of section 139(1)(a)(ii) of the Employment Rights Act 1996, by reason of the fact that Tesco was going to cease, or intended to cease, “to carry on that business in the place where the employee was so employed”.
Retained pay was negotiated by representatives of USDAW and Tesco as an incentive to staff who worked at Crick (and other affected sites) to relocate to another site. This was an alternative to the offer of a lump sum redundancy payment, and was agreed by Tesco in order to ensure that it did not lose all of its existing experienced employees through redundancy at a critical time when it was expanding and opening new distribution centres. Once agreed at a collective bargaining level, the proposed retained pay term was put to a ballot of USDAW members and was accepted.
Each of the three individual claimants relocated from Crick to Daventry (Clothing) or Lichfield. They relocated rather than accepting a redundancy payment of between £6,000 and £8,000. Each individual claimant indicated in his witness statement that he took out a mortgage obtained on the basis of his overall income, which included retained pay and which he had no reason to believe would be withdrawn. Mr Kumar (the fourth appellant) also took out two additional loans. Each individual claimant noted the significant impact upon his family’s finances which the withdrawal of retained pay would cause. Each asserted that the reason for his agreement to transfer to the new site, rather than accept a redundancy payment, was the offer of retained pay.
The individual claimants were paid retained pay from the time when they first relocated to the particular new site in September 2007. It constituted approximately 32% to 39% of their wages.
By 2021, Tesco wished to bring retained pay to an end. On 18 January 2021, Tesco formally announced its intention to remove retained pay, having notified USDAW of that intention (on an embargoed basis) on 15 January 2021. On 3 February 2021, in a “Questions and Answers” document, Tesco explained why it was doing this. Tesco explained that:
“Retained Pay arrangements achieved what they were designed to achieve, but we feel it is now the right time to phase those arrangements out.”
Tesco indicated that retained pay added unnecessary complexity to the development of a new payroll system and that some colleagues (it would appear raising equal pay issues) had raised concerns about the minority of employees who received retained pay.
Employees on retained pay were offered an advance payment of 18 months of retained pay to agree to termination of their retained pay rights. If they did not agree to that, they were informed that they would be dismissed and re-engaged on the same terms but with their retained pay rights removed. This has been referred to as being “fired and rehired”.
The individual claimants, along with others, refused to consent to the removal of retained pay and therefore faced the threat of dismissal and re-engagement on terms that did not include retained pay.
On 17 March 2021, the claimants issued proceedings in the High Court under CPR Part 8 against Tesco. They sought declaratory relief as to the nature and extent of the employees’ contractual entitlement to retained pay, and injunctive relief to restrain Tesco from removing their contractual entitlement to retained pay through the mechanism of dismissal and re-engagement on revised terms.
The claims succeeded before Ellenbogen J: [2022] EWHC 201 (QB), [2022] ICR 722. But her decision was overturned by the Court of Appeal, Bean LJ giving the leading judgment, with which Newey and Lewis LJJ agreed: [2022] EWCA Civ 978, [2022] ICR 1573.
The express retained pay term in the 2010 collective agreement
The express retained pay term was contained in a collective agreement that was signed on 18 February 2010. That term read as follows:
“SITE SPECIFIC AGREEMENTS
RETAINED PAY
Certain staff under the arrangements for moving to Lichfield from other Tesco sites may receive retained pay. Retained pay will be uplifted by any future negotiated pay increases.
Retained pay is individually calculated and confirmed in individual statements of employment. It is an integral part of contractual terms and is included in calculations for pension and other benefits such as Shares in Success.
Retained pay will remain a permanent feature of an individual’s contractual eligibility subject to the following principles:
retained pay can only be changed by mutual consent
on promotion to a new role it will cease
when an individual requests a change to working patterns such as nights to days the premium payment element will be adjusted
if Tesco make shift changes it will not be subject to change or adjustment.”
It is common ground (see para 3 above) that the above term was incorporated into each affected employee’s contract of employment (with the relevant new site at which the employee would be based, if not Lichfield, substituted for “Lichfield” at the start of the clause).
It is also convenient to mention at this point that the rights of the employee and employer to terminate the contract by giving notice – with the relevant notice periods specified – were expressly set out in the individual contracts of employment. It was also there specified that no notice was required in a case of gross misconduct by the employee.
Pre-contractual material
Three sets of pre-contractual material, issued in February 2007, were relied on by the claimants; and the second set was also relied on by Tesco.
Although concerning the Livingston distribution centre in Scotland, and not Lichfield or Daventry, both parties also relied on a letter and documents produced in January 2007. At first instance it was noted by Ellenbogen J at the end of her judgment that, whilst this case is not concerned with employees at Livingston, all parties contended that the objective intention behind the contractual entitlement to retained pay is evidenced by the documentation relating to the same entitlement for staff who relocated to Livingston.
We have emphasised with italics those passages that, in line with the submissions of one party or both parties, are of central importance to interpreting the retained pay term.
Compensation package summary
In February 2007, Tesco provided its employees with a “Compensation Package Summary”, setting out, in tabular form, entitlements if staff were to move to Lichfield or “any other Tesco site with the new Tesco contract” and the sums which would be paid were they to opt for redundancy. For those who chose to remain in employment, it was said that there would be “new terms and conditions supported by individual retained pay - protection for life at new Tesco contract site . . . Please refer to previous joint statements for details.”
Q & A document
Staff were further provided with a “Q & A” document, which was disseminated by Tesco on 20 February 2007. This included the following questions and answers, numbered 32 and 33:
Will I receive any protection to support me moving to the new site with new terms and conditions?
Yes, we will support you in this instance by applying our ‘Retained Pay’ policy.
What does ‘Retained Pay’ mean?
If you transfer to a newly opened site in Tesco Distribution you will be on a new contract of employment. However, any difference in value between your old contract and your new employment contract will be protected by a concept called ‘Retained Pay’ which remains for as long as you are employed by Tesco in your current role. Your retained pay cannot be negotiated away by either Tesco, USDAW or USDAW Shop Stewards. Your retained pay will increase each year in line with any annual pay rise. All elements of retained pay will count towards the calculation of any current and future benefits. You will also benefit from any future improvements in terms and conditions at the new Depot.”
Joint statement of Tesco and USDAW
A joint statement was published by Tesco and USDAW in respect of Lichfield on 23 February 2007, which included the following text:
“Lichfield depot
Retained pay
The new site at Lichfield will operate on the new Tesco Terms and Conditions which are different to those at Crick. In order to protect the existing employees staff who transfer to Lichfield will be entitled to ‘retained pay’. This is an arrangement, which is designed to protect the difference between the value of employee’s current contractual pay and the proposed contractual pay at the new site. This excludes casual overtime. The retained pay is guaranteed for life and will increase in line with any future pay increases. Retained pay also counts for the purposes of calculating benefits such as Shares in Success and Pensions . . .”
Tesco issued a similar joint statement to employees who relocated to the Daventry (Clothing) and Daventry (Grocery) distribution centres.
The January 2007 documents regarding Livingston
In January 2007, Jim Hoggan (Tesco’s Regional Distribution Director), wrote to affected staff regarding relocation to the Livingston depot. He explained as follows:
“We have secured a process that will protect the value of your existing contractual terms and conditions for the remainder of your employment with Tesco.”
With the letter, he enclosed a document entitled: “Questions from Briefings Commencing 21/01/07 Livingston Depot”. This included the following:
“Q6 Will Retained Pay be guaranteed forever?
A6 Yes, providing your circumstances do not change.
…
Q8 Why change the contract if we are not losing any money?
A8 We want to introduce the concept of Retained Pay to ensure that there is long term protection for you.
Making Retained Pay an individual contractual entitlement prevents any possibility of this being subject to negotiation or change in the future via a ballot of the membership of which existing staff would be in the minority.
Retained pay ensures that this will never happen.”
Further, a document produced by USDAW for its members stated that the then proposed terms agreed for Livingston satisfied certain key principles. Amongst those principles was stated to be, “Guaranteed protection of these arrangements — they cannot be altered by Tesco, USDAW or USDAW shop stewards in future negotiations at the new site.”
The decisions of the courts below
Ellenbogen J
The essential reasoning of Ellenbogen J can be summarised as follows:
It was of central importance that the express term as to retained pay provided that retained pay “will remain a permanent feature” (see para 17 above) of an individual’s contractual eligibility.
While, devoid of context, that might have meant that retained pay would be permanent only so long as the contract endured, that would defeat the objective mutual intention of the parties as shown by the pre-contractual material. In the judge’s precise words, at para 40:
“It is clear, from the undisputed evidence in this case, that the mutual intention of the parties was that the entitlement to Retained Pay would be permanent for as long as each affected employee was employed in the particular role, save in the circumstances expressly articulated in his or her contract. There is no other way in which to make sense of the use of expressions such as ‘guaranteed/protection for life’, and, in particular, ‘for as long as you are employed by Tesco in your current role’, all against the background of the defendant’s need and desire to retain a stable, experienced workforce, which it could only achieve by incentivising employees who were not contractually obliged to do so to relocate to a place of work some 45 miles away from that at which they had previously been employed … Accordingly, the word permanent would be understood by the reasonable person, having all of the background knowledge which would have been available to the parties in the situation in which they were at the time of the agreement, and should be construed, to mean for as long as the relevant employee is employed by the defendant in the same substantive role.”
Although the pre-contractual material also showed, as counsel for Tesco had argued, that the objective intention of the parties was to prevent the entitlement to retained pay being taken away by a majority of USDAW members through the normal collective bargaining process, that was only a part of the objective intention.
There was therefore a conflict between the employee’s express permanent entitlement to retained pay and Tesco’s express right to terminate the contract on notice. To resolve that conflict between two mutually inconsistent express terms, a term should be implied, whether based on business efficacy or obviousness, to the effect that Tesco’s right to terminate on notice could not be exercised “for the purpose of removing or diminishing the right of that employee to Retained Pay.” (para 42)
This approach was consistent with the cases on the contractual right to permanent health insurance, namely Aspden v Webbs Poultry and Meat Group (Holdings) Ltd [1996] IRLR 521 (“Aspden”) and Awan v ICTS (UK) Ltd UKEAT/87/18, [2019] ICR 696 (“Awan”), and the decision in Jenvey v Australian Broadcasting Corpn [2002] EWHC 927 (QB), [2003] ICR 79 (“Jenvey”), which was concerned with a contractual enhanced redundancy benefit.
If the submission on behalf of Tesco were correct, it would logically have had the consequence that, on the day following the agreement entitling the employee to retained pay, Tesco had the contractual right to terminate the contract for the purpose of removing retained pay by giving the required notice. That served to underline that the obvious mutual intention of the parties was that that should not be contractually permissible.
The term implied would not prevent Tesco from exercising the right to terminate for any reason other than for the purpose of taking away retained pay (eg for genuine redundancy or for gross misconduct).
Turning to remedy, a declaration setting out the rights of the employee in respect of retained pay was granted. Moreover, because damages would be an inadequate remedy, a final injunction was ordered whereby Tesco could not give notice to terminate the relevant contract of employment for the purpose of removing or diminishing the right of that employee to receive retained pay.