Duffy v Google Inc

Case

[2015] SASC 170

27 October 2015

SUPREME COURT OF SOUTH AUSTRALIA

(Civil)

DUFFY v GOOGLE INC

[2015] SASC 170

Judgment of The Honourable Justice Blue

27 October 2015

DEFAMATION - PUBLICATION - GENERALLY - AS CAUSE OF ACTION

DEFAMATION - PUBLICATION - GENERALLY - REPUBLICATION

DEFAMATION - PRIVILEGE - QUALIFIED PRIVILEGE

DEFAMATION - OTHER DEFENCES

DEFAMATION - JUSTIFICATION - TRUTH - SUBSTANTIAL TRUTH AND CONTEXTUAL TRUTH

Action for defamation.

Between December 2007 and January 2009, six articles were published on the Ripoff Report website about the plaintiff.  Other websites published material about the plaintiff ostensibly derived from the Ripoff Report articles. 

In September 2009, the plaintiff notified the defendant that searches for her name resulted in defamatory paragraphs displayed on the defendant’s websites derived from and containing hyperlinks to six defamatory webpages on the Ripoff Report website and some of the secondary websites.  The plaintiff requested removal of the paragraphs and hyperlinks from the defendant’s websites.  The defendant did not remove the material until 2011 when it removed the material relating to the six Ripoff Report webpages but not the other webpages.

In July 2011, the plaintiff notified the defendant that searches for her name on its websites resulted in the display by the defendant’s Autocomplete utility of the defamatory alternative search term “Janice Duffy Pyschic Stalker” and requested its removal.  The defendant did not remove it.

The plaintiff contends that after receiving notification from her the defendant published on its websites material the subject of the notifications that was defamatory of her.  The plaintiff contends that publication was made to Ms Palumbo, Mr Trkulja and substantial numbers of persons unknown.

The defendant denies publication and relies on defences of innocent dissemination, qualified privilege, justification and contextual truth.  Other defences and issues relating to damages are to be determined at a subsequent trial.

Held:

1. The defendant was a publisher of allegedly defamatory paragraphs on its websites and a republisher via hyperlinks to the Ripoff Report webpages the subject of those paragraphs being those for which the plaintiff sues and of which the plaintiff gave notification and which the defendant failed to remove within a reasonable time.  This applies to the first four Ripoff Report webpages and the paragraphs referring to them and several paragraphs referring to secondary websites' (at [204]-[207], [221], [226]-[230], [233], [240]-[255]).

2. The defendant published to Ms Palumbo in mid and late 2010 paragraphs relating to the first and second Ripoff Report webpages and republished the webpages themselves and in 2012 the Autocomplete words “Janice Duffy Psychic Stalker” (at [267]-[270], [273]-[274], [279]-[282], [284]).

3. The defendant did not relevantly publish any material to Mr Trkulja (at [288]-[293]).

4. The defendant published to substantial numbers of persons unknown in Australia the first and second Ripoff Report webpages and republished the webpages themselves.  The defendant also published two paragraphs relating to Complaints Board webpages, one paragraph relating to a 123 People webpage and the Autocomplete words “Janice Duffy Psychic Stalker” (at [313]-[319], [322]-[325], [329], [343]-[345]).

5. The paragraphs relating to the first and second Ripoff Report webpages and the webpages themselves and the paragraph relating to the 123 People webpage gave rise variously to imputations that the plaintiff stalks psychics, obsessively and persistently harasses psychics; fraudulently and/or maliciously accesses other people’s electronic emails and materials; spreads lies; threatens and manipulates other people; is an embarrassment to her profession; misused her work email address for private purposes and engaged in criminal conduct.  These imputations were defamatory of the plaintiff (at [355], [359], [362], [368], [371]).

6. The defence of innocent dissemination is not established (at [386]-[387]).

7. The defence of qualified privilege is not established (at [400]-[401], [406]-[407], [410]).

8. The defence of justification is established in relation to the imputation that the plaintiff misused her work email address for private purposes.  The defence otherwise is not established (at [454], [460]).

9. The defence of contextual truth is not established (at [472]-[473]).

10. The trial is to proceed in relation to the remaining issues (at [481]).

Defamation Act 2005 (SA) s 7, s 23, s 24, s 28, s 30, s 31; Limitation of Actions Act 1936 (SA) s 37(1), s 37(2), s 48, referred to.
Crookes v Wikimedia Foundation Inc (2011) 337 DLR (4th) 1; Dr Yeung Sau Shing Albert v Google Inc [2014] 4 HKLRD 493; Oriental Press Group Limited v Fevaworks Solutions Ltd [2013] 5 HKC 253; Trkulja v Google Inc LLC (No 5) [2012] VSC 533, applied.
Bleyer v Google Inc LLC [2014] NSWSC 897; Metropolitan International Schools Ltd (trading as SkillsTrain and/or Train2Game) v Designtechnica Corp (trading as Digital Trends) and others [2010] 3 All ER 548; Niemela v Malamas [2015] BCSC 1024, distinguished.
A v Google New Zealand Ltd [2012] NZHC 2352; Aon Risk Services Australia Ltd v Australian National University (2009) 239 CLR 175; Barbaro v Amalgamated Television Services Pty Ltd (1985) 1 NSWLR 30; Bunt v Tilley [2007] 1 WLR 1243; Byrne v Deane [1937] 1 KB 818; Channel Seven Adelaide Pty Ltd v Manock [2010] SASCFC 59; Crookes v Wikimedia Foundation Inc (2008) 61 CCLT (3d) 148; Dow Jones & Company Inc v Gutnick (2002) 210 CLR 575; Echo Publications Pty Ltd v Tucker & Ors; Fast Buck$ v Tucker & Anor (No 3) [2007] NSWCA 320; Emmens v Pottle (1886) 16 QBD 354; Godfrey v Demon Internet Ltd [2001] QB 201; Goldsmith v Sperrings Limited [1977] 1 WLR 478; Griffith v Australian Broadcasting Corporation [2010] NSWCA 257; Howe & McColough v Lees (1910) 11 CLR 361; Hunt v Great Northern Railway Co (No 2) [1891] 2 QB 189; Lee v Wilson & MacKinnon (1934) 51 CLR 276; McPhersons Ltd v Hickie [1995] Aust Torts Reports 81-348; Murray v Wishart [2014] 3 NZLR 722; Papaconstuntinos v Holmes à Court (2012) 249 CLR 534; Rana v Google Australia Pty Ltd [2013] FCA 60; Tamiz v Google Inc [2012] EWHC QB 449; Tamiz v Google Inc [2013] EWCA Civ 68; Thompson v Australian Capital Television Pty Ltd (1996) 186 CLR 574; Urbancich v Drummoyne Municipal Council (1991) Aust Torts Reports 81-127; Wishart v Murray [2013] 3 NZLR 247; Vizetelly v Mudie’s Select Library Limited [1900] 2 QB 170, discussed.
Al Amoudi v Brisard [2006] EWHC (QB) 1062; Atkas v Westpac Banking Corporation (2010) 241 CLR 79; Austin v Mirror Newspapers Ltd [1986] AC 299; Bashford v Information Australia (Newsletters) Pty Ltd (2004) 218 CLR 366; Berezovsky v Michaels [2001] 1 WLR 1004; Blake v Stevens (1864) 4 E & F 232 (176 ER 544); Bottomley v FW Woolworth & Co Ltd (1932) 48 TLR 521; Braddock v Bevins [1948] 1 KB 580; Cassidy v Daily Mirror Ltd [1929] 2 KB 331; Crocombe v Examiner Newspapers Ltd unreported, High Court of New Zealand, 24 February 1992; Cush v Dillon [2011] HCA 30, (2011) 243 CLR 298; David Syme & Co v Canavan (1918) 25 CLR 234; Duke of Brunswick v Harmer (1849) 14 QB 185; E Hulton & Co v Jones [1910] AC 20; Fullam v Newcastle Chronicle and Journal Ltd [1977] 1 WLR 651; Hough v London Express [1940] 2 KB 507; Huth v Huth [1915] 3 KB 32; Goldsmith v Sperrings Ltd [1977] 2 All ER 566; Guise v Kouvelis (1947) 74 CLR 102; Jensen v Clark [1982] 2 NZLR 268; John Fairfax Publications Pty Ltd v Obeid (2005) 64 NSWLR 485; Johnson Hudson (1836) 7 A & E 233n (112 ER 459); Lambert v Roberts Drug Stores Ltd [1933] 4 DLR 193; Lewis v Daily Telegraph Ltd [1964] AC 234; Lower Murray Urban and Rural Water Corporation v Di Masi, Belbin & Marciano [2014] VSCA 104; Morgan v Odhams Press [1971] 1 WLR 1239; Mirror Newspapers Ltd v Harrison (1982) 149 CLR 293; McNicoll v Grandy [1932] 1 DLR 225; National Assembly for Wales v Condron [2006] EWCA Civ 1573; Nationwide News Pty Ltd v the University of Newlands & Anor [2005] NZCA 317; Parmiter v Coupland (1840) 6 M & W 105; Pullman v Water Hill & Co Ltd [1891] 1 QB 524; Radio 2UE Sydney Pty Ltd v Chesterton (2009) 238 CLR 460; Readers Digest Services Pty Ltd v Lamb (1982) 150 CLR 500; Reynolds v Times Newspapers Ltd [2001] 2 AC 127; Roberts v Bass (2002) 212 CLR 1; Shevill v Presse Alliance SA [1996] AC 959; Slatyer v The Daily Telegraph Newspaper Co Ltd (1908) 6 CLR 1; Society of Composers, Authors and Music Publishers of Canada v Canadian Association of internet Providers (2004) 240 DLR (4th) 193; Sun Life Assurance Co of Canada v WH Smith and Son Ltd (1933) 150 LT 211; Theophanous v Herald and Weekly Times (1994) 182 CLR 104; Tolley v Fry [1930] 1 KB 467; Toogood v Spyring (1834) 1 Cr M & R 181; Trkulja v Google Inc [2010] VSC 226; Trkulja v Google Inc (No 2) [2010] VSC 490; Truth (NZ) Ltd v Holloway [1960] 1 WLR 997; Villers v Monsley (1769) 2 Wils 403 ; Wake v John Fairfax & Sons Ltd [1973] 1 NSWLR 43; Ward v Smith (1830) 6 Bing 749; Watts v Fraser (1835) 7 C & P 369 (173 ER 164); Weldon v "The Times" Book Co Ltd (1911) 28 TLR 143, considered.

DUFFY v GOOGLE INC
[2015] SASC 170

BLUE J:

  1. Dr Janice Duffy sues Google Inc for defamation.

  2. In December 2007, two articles concerning Dr Duffy were published on the Ripoff Report website. Two more articles were published in August 2008, with a further article in December 2008 and one in January 2009.

  3. Dr Duffy claims that the articles and comments thereon (the Ripoff Report material) contained defamatory imputations. The pleaded imputations include that she stalks psychics; obsessively and persistently harasses psychics; fraudulently and/or maliciously accesses other people’s electronic emails and materials; spreads lies; threatens and manipulates other people; is an embarrassment to her profession; misused her work email address for private purposes and engaged in criminal conduct.

  4. Other websites, namely Complaints Board, 123 People, Is This Your Name and Wiki Name, published material concerning Dr Duffy ostensibly derived from the Ripoff Report material (the secondary material).

  5. In July 2009, Dr Duffy became aware that searches for her name on Google’s websites resulted in the display of extracts from and hyperlinks to the Ripoff Report material. In September 2009, she notified Google of the Ripoff Report material that she claimed was defamatory of her and being republished by Google, and of extracts from the Ripoff Report material and some of the secondary material that she claimed were defamatory of her and being published by Google. She requested removal of that material. Google declined the request.

  6. In February 2011, Dr Duffy instituted this action. Between March and November 2011, Google progressively removed the display of extracts from and hyperlinks to the Ripoff Report material from its Australian website.

  7. In July 2011, Dr Duffy became aware that searches for her name on Google’s websites resulted in the display by Google’s Autocomplete utility of the alternative search term “janice duffy psychic stalker”. Dr Duffy notified Google of this and claimed that the display of those words on Google’s websites amounted to publication of defamatory material. Dr Duffy amended her pleading to incorporate this additional cause of action. Dr Duffy subsequently became aware that Google’s Related Search utility produced similar search terms and amended her pleading to plead that this also was defamatory.

  8. Google denies publication and in any event denies that the material displayed on or linked from its websites gave rise to the pleaded defamatory imputations. Google relies on defences of innocent dissemination, qualified privilege, justification and contextual truth. The trial of the action encompassed these liability issues, leaving for a subsequent trial defined issues relating broadly to damages.

  9. The issues to be decided are:

    1.did Google publish the allegedly defamatory material to a third party or parties?

    2.do the pleaded imputations arise from that material?

    3.are the pleaded imputations defamatory of Dr Duffy?

    4.is the defence of innocent dissemination[1] made out?

    5.is the defence of qualified privilege[2] made out?

    6.is the defence of justification[3] made out?

    7.is the defence of contextual truth[4] made out?

    [1]    At common law or under the Defamation Act 2005 (SA) s 30.

    [2]    At common law or under the Defamation Act 2005 (SA) s 28.

    [3]    At common law or under the Defamation Act 2005 (SA) s 23.

    [4]    Under the Defamation Act 2005 (SA) s 24.

    The plaintiff’s case

  10. Dr Duffy’s case has three aspects. The first is that since 12 September 2009[5] Google published on its websites to users searching for variations of her name paragraphs of search results that contained text from and hyperlinks to 16 external webpages which paragraphs are defamatory of her. In some cases, the precise words of the text varied depending on the variant of Dr Duffy’s name entered into the search box and when the search was carried out.

    [5]    Some paragraphs are alleged to have been published between 12 September 2009 and 13 October 2010, some after 14 October 2010 and others after 12 September 2009.

  11. The paragraphs said to have been published to users searching for “Dr Janice Duffy” are as follows:

    Ripoff Report

    R1     Ripoff Report Janice Duffy – Psychic Stalker Psychics Beware Of…[6]

    [6]    In one variation, “Ripoff Report” is omitted and “Australian” appears at the end.

    Dr Janice Duffy is truly an embarrassment to her profession as a Senior Researcher in Adelaide Australia #2 Consumer Comment. Respond to this report!..[7]

    [7]    In one variation, the words after “Senior” are omitted.

    Cached

    R2     Rip-off Report Dr Janice M Duffy Stop the Australian Psychic …[8]

    [8]    In one variation, “Stop the Australian Psychic” is replaced by “#295925”.

    Dr Janice Duffy Stop the Australian Psychic Stalker Dr. Janice Duffy!! Adelaide. South Australia Adelaide, South Australia

    Cached

    R3     Dr Janice Duffy | Rip-off Report #363490

    15 Aug 2008…Dr Janice Duffy Senior Researcher Dr Janice Duffy Psychic Stalker from the Respiratory Function Unit, Repatriation General Hospital… 

    United States Cached

    R9     Ripoff Report Janice Duffy-Psychic Stalker! Psychics Beware Of

    Sugarpie (1/1/2008 3:39:50 pm] Dr Janice Duffy uses her government work email address to email anti-Kasamba psychics clients Katie [1/2/2008 8:02:31 PM]…

    217.17.158.39/reports/0/295/RipOff0295712.htm

    123 People

    P1    Janice Duffy – Email Address, Phone Numbers, everything! 123 people.com[9]

    [9]    In one variation, the words after “Everything” are omitted.

    Dr Janice Duffy Stop the Australian Psychic Stalker Dr Janice Duffy!…Dr Janice Duffy uses her government work email address to email anti-Kasamba …[10]

    [10]   In one variation, the words after “Duffy!” are replaced by “Adelaide, South Australia Adelaide, South Australia”.

    - United States

    P2    Janice Duffy – Email Address, Phone Numbers, everything …

    Dr Janice Duffy Stop the Australian Psychic Stalker Dr Janice Duffy!… american man was placed there as a means of identifying this Janice person!…

    - United States

    Complaints Board

    C1     Dr Janice M Duffy Senior Researcher

    Are you also a victim of the Dr Janice M Duffy Senior Researcher? Submit a complaint to help other consumers to be educated and don’t let them get away… Cached

    C2     Dr Janice Duffy

    Are you also a victim of the Dr Janice Duffy? Submit a complaint to help other consumers to be educated and don’t let them get away with it! [11]

    Cached

    [11]   In one variation, the words after “help” are omitted.

    Miscellaneous

    M1     Janice Person - WikiName

    Ripoff Report: Dr. Janice Duffy Stop the Australian Psychic …Dr. Janice Duffy Stop the Australian Psychic Stalker Dr. Janice Duffy!…

    wiki.name.com/en/Janice_Person Cached

  12. The paragraphs said to have been published to users searching for “Janice Duffy” are as follows:

    Ripoff Report

    R1A   Ripoff Report Janice Duffy – Psychic Stalker! Psychics Beware Of…

    Psychics must beware of a psychic stalker named Janice Duffy. She is a woman that comes from Australia and writes phoney rip off reports on psychics …

    Cached

    R1B   Janice Duffy – Psychic Stalker! Psychics Beware Of Australian…

    30 Dec 2007 … Janice Duffy Psychic Stalker! Psychics beware of Australian Psychic stalker! Janice Duffy stalked me on the computer for several months…

    Cached

    R2     Rip-off Report Dr Janice M Duffy Stop the Australian Psychic …[12]

    [12]   In one variation, “Stop the Australian Psychic” is replaced by “#295925”.

    Dr Janice Duffy Stop the Australian Psychic Stalker Dr. Janice Duffy!! Adelaide, South Australia Adelaide, South Australia

    Cached

    R3     Dr Janice Duffy Review | Rip-off Report #363490

    15 Aug 2008…Dr Janice Duffy Senior Researcher Dr Janice Duffy Psychic Stalker from the Respiratory Function Unit, Repatriation General Hospital… 

    United States Cached

    123 People

    P2    Janice Duffy – Email Address, Phone Numbers, everything …

    Dr Janice Duffy Stop the Australian Psychic Stalker Dr. Janice M Duffy!! Adelaide, South Australia Adelaide, South Australia …

    - United States

    Complaints Board

    C1     Dr Janice M Duffy Senior Researcher

    Are you also a victim of the Dr Janice M Duffy Senior Researcher? Submit a complaint to help other consumers to be educated and don’t let them get away…

    Cached

    C2     Dr Janice Duffy

    Are you also a victim of the Dr Janice Duffy? Submit a complaint to help other consumers to be educated and don’t let them get away with it!

    Cached

    C3     Dr Janice Duffy - Psychic Stalker! Psychics Beware Of Australian…

    Are you also a victim of the Janice Duffy - Psychic Stalker! Psychics Beware Of Australian Psychic Stalker!? Submit a complaint to help other consumers to….

    Cached

    Miscellaneous
    M2     STOP KASAMBA/LIVEPERSON PSYCHIC RIP-OFF

    28 Sep 2008 … The person that is posting this about the site is Janice Duffy, a addict to Psychic readers, she tarnishes there reputation and still seeks …

    Kasamba.pissedconsumer.com/stop-kasamba-liveperson…/1.html Cached

  13. The paragraphs said to have been published to users searching for “Dr Janice M Duffy”, “Dr Janice M Duffy Adelaide” or “Janice Duffy Adelaide”[13] are as follows:

    [13]   I do not reproduce paragraphs resulting from searches for these three terms in the Background section below because ultimately I find that Dr Duffy has not proved publication to any publishee of paragraphs resulting from searches for those names: see [336]-[368] below.

    Ripoff Report

    R1     Ripoff Report Janice Duffy – Psychic Stalker! Psychics Beware Of Australian… [14]

    [14]   In one variation, “Ripoff Report” is omitted.

    Dr Janice Duffy is from Adelaide Australia and is a senior researcher. Please …

    Cached

    R2     Rip-off Report Dr Janice M Duffy Stop the Australian Psychic …[15]

    [15]   In one variation, “Stop the Australian Psychic” is replaced by “#295925”.

    Click Here to read other Ripoff Reports on Dr Janice Duffy. Search for additional reports … I’m sorry, but this place has gotten really really sick...[16] Cached

    [16]   In one variation, the snippet reads “Dr Janice Duffy Stop the Australian Psychic Stalker Dr Janice Duffy! … I'm a psychic, I went to Kasamba as it was the ‘up and comer’ so that I could…”.  In a further variation, the words “I’m a psychic” etc are replaced by “Adelaide, South Australia Adelaide, South Australia”.

    R3     Dr Janice Duffy Review | Rip-off Report #363490

    15 Aug 2008… Please be aware of Dr Janice Duffy the psychic stalker from Adelaide Australia. Dr. jake Los Angeles, California… 

    United States Cached

    R4     Dr Janice M Duffy Senior Researcher | Ripoff Report #363738

    Dr Janice M Duffy Dr Janice M Duffy Senior Researcher Dr Janice M Duffy Adelaide Australia continues to stalk Live Person Kasamba Psychics Adelaide …

    8f472.htm United States Cached

    R7     Liveperson Kasamba | Ripoff Report #357787

    Adelaide, Australia Dr Janice Duffy is a 52-year-old woman that gets psychic readings over and over again, even though she is constantly bashing them here on…

    Cached -Similar

    R8     Ripoff Report | All Scams, Consumer Complaints And Frauds | Page 1714

    3 Nov 2008 … Janice M Duffy Senior Researcher Dr Janice M Duffy Adelaide, Australia continues to stalk Liveperson Kasamba psychics Adelaide,…
    - Cached

    123 People

    P1    Janice Duffy – Email Address, Phone Numbers, everything …

    4 Dec 1998... Dr Janice Duffy Stop the Australian Psychic Stalker Dr Janice Duffy! Adelaide, South Australia Adelaide, South Australia …[17]

    [17]   In one variation, the address “Adelaide” etc is replaced with “Janice M Duffy (Age 57) 52302 MARION, IA – view details...”

    - United States

    Complaints Board

    C1     Dr Janice M Duffy Senior Researcher

    Are you also a victim of the Dr Janice M Duffy Senior Researcher? Submit a complaint to help other consumers to be educated and don’t let them get away…

     Cached

    C2     Dr Janice Duffy - Psychic Stalker! Psychics Beware Of Australian…[18]

    Are you also a victim of the Dr Janice Duffy? Submit a complaint to help other consumers to be educated and don’t let them get away with it! [19]

     Cached  

    C4     Companies suspected of fraudulent practices

    Dr Janice M Duffy. Senior Researcher – Goldfield Credit – At Home Rewards – Shopping Essentials – Indian Valley Kennels – Carla Ferrier Owner/Breeder …[20]

     

    [18]   In one variation, the words “Psychic Stalker! Psychics Beware Of Australian” are omitted.

    [19]   In one variation, the words after “help” are omitted.

    [20]   In one variation the words after “At Home Rewards” are omitted.

    Miscellaneous

    M3     All about ‘Janice Duffy’

    Dr Janice Duffy Review | Rip-off Report #295925. Dr Janice Duffy Stop the Australian Psychic Stalker Dr Janice Duffy!! Adelaide, South Australia Adelaide…[21]

    Cached

    [21]   In one variation the first seven words are omitted and the words “at:ripoffreport.com/...” are added at the end

  1. The second aspect of Dr Duffy’s case is that, by reason of the publication of such text and hyperlinks to the Ripoff Report material, Google was a republisher of the Ripoff Report material.

  2. The third aspect of Dr Duffy’s case is that Google published the words “janice duffy psychic stalker” by its Autocomplete utility from June 2011 onwards and its Related Search utility from June 2012 onwards.

    Background

    Dr Duffy

  3. Dr Duffy was born in 1956.

  4. In 1992, Dr Duffy was awarded a Bachelor of Arts Honours degree at Flinders University. She undertook the degree part time while working. In 1991, she was diagnosed as suffering from depression.

  5. In 1999, Dr Duffy was awarded a PhD at Flinders University. She undertook the degree part time while working.

  6. Between 2001 and early 2003, Dr Duffy was employed as a Senior Research Officer at the South Australian Community Health Research Unit. In late 2002 early 2003, she was diagnosed as suffering from Major Depression and Generalised Anxiety Disorder. She was away from work for some months.

  7. In April 2003, Dr Duffy returned to work as a Senior Research Officer, initially at the Social Inclusion Unit in the Department of Premier and Cabinet and then at the Research Analysis and Evaluation Unit in the Department of Health. In mid 2006, Dr Duffy again suffered from major depression.

  8. In June 2006, Dr Duffy transferred to the Health Promotion Branch at the Department of Health and in September 2006 to the Respiratory Function Unit at the Repatriation General Hospital at Daw Park in the Department of Health. In mid 2007, she again suffered from major depression and was away from work in May and June 2007.

  9. In August 2008, Dr Duffy suffered a fall and did not effectively return to work thereafter. In August 2010 Dr Duffy entered into a redemption agreement with WorkCover and resigned her employment as part of the agreement.

    World Wide Web[22]

    [22]   This section is derived from evidence given by Mr Madden-Woods. Much of it is now common knowledge.

  10. The Internet (the internet) is a system of globally linked computer networks that communicate using a standardised protocol. The World Wide Web (the web) is a system of linked documents (webpages) that are accessed via the internet.

  11. A website comprises a top level webpage together with a hierarchy of subordinate webpages. A website is hosted on a computer server and is controlled by a person or organisation called a webmaster. Webpages are fundamentally written in Hypertext Markup Language (HTML).[23] Each webpage has a unique electronic address, being a Uniform Resource Locator (URL), which is itself written in HTML. In 2008, the web included 1 trillion webpages accessed by the Google Search Engine.[24] In mid 2012, the web included 30 trillion webpages accessed by the Google Search Engine.

    [23]   Media files (eg image files and video files) forming part of or linked to a webpage are written in a different language but are not relevant in the present case. Webpages also contain subsidiary codes such as JavaScript.

    [24]   Google only accesses publicly available webpages on the Web.

  12. A computer uses a software program called a web browser (browser) to access the web. Examples of browsers are Internet Explorer, Chrome, Firefox and Safari. A browser reads the HTML code of a webpage and displays it in human language in a graphical user interface. One method of access to a webpage is for the user to enter its URL into the address bar of the browser. Another method is to mouse click on a hyperlink in a webpage, including a webpage of a search engine.

    Google[25]

    [25]   This section is derived from evidence given by Mr Madden-Woods and Mr Herscovici. Much of it is now common knowledge.

  13. Google Inc is a corporation incorporated in the United States of America. Google owns and operates, amongst others, the websites (the Google generic website), (the Google Australian website) and other country code domain websites.

  14. When a user with an Australian IP address enters the URL “ into the address bar of a browser, Google causes it to default automatically to the Google Australian website. The user can override this automatic default if the user knows how to do so.

    [26]   The user must also enter a prefix such as “ but I omit it throughout this judgment for ease of reference.

  15. The Google websites offer various functions to users. One is Google Web Search which upon request provides a list of search results for given words or phrases appearing in publicly accessible webpages on the web. This is one of several functions performed by the Google Search Engine.[27] The Google Search Engine comprises vast databases compiled over historical time coupled with a search function that operates in real time when a user initiates a search.

    [27]   Other functions are image, map, video and book searches, but none of these are relevant in the present case.

  16. A user undertakes a Google Web Search by entering a word or words into the search box on the Google website.[28] This results in the display of search results on the user’s screen. Each search result consists of a paragraph (paragraph) comprising three parts:

    ·    Title – a reproduction of a selection from the title of the underlying webpage;

    ·    Snippet – a reproduction of a selection of text from the underlying webpage that contains the word or words the subject of the search;

    ·    URL – the URL (or an elided version thereof where it is longer than one line) of the underlying webpage.

    [28]   I assume for present purposes that the user is using the Google Australian website.

  17. The title also operates as a hyperlink to the underlying external webpage. A hyperlink is a piece of HTML code inserted by the operator of the website currently being accessed (in this case Google): clicking the mouse on the hyperlink causes the browser to display a webpage of a different website.[29] In this case, clicking on the title results in the display of the webpage whose URL is displayed at the end of the search result.[30]

    [29]   A hyperlink can also be used to link webpages within the same website but that usage is not relevant to the present case.

    [30]   In July 2011, Google moved the display of the URL from the end of the search result to immediately below the title. However, in general terms the searches the subject of this action pre-date July 2011 and I describe the display as it was before that change.

  18. Frequently the word “cached” appears immediately after the URL. Google generally retains on its servers a cached (historical) copy of webpages it has crawled and indexed. Clicking the mouse on the word “cached” operates as a hyperlink to Google’s own cached copy of the external webpage.

  19. The Google Search Engine compiles databases over historical time that are constantly being updated and are used by Google web Search. The first stage is undertaken by a computer program called a web crawler or robot. The crawler program visits publicly available webpages on the Web and downloads and retains a copy of the HTML code and any other code comprising the webpage together with meta data relating to the webpage. The frequency with which a given webpage is visited by the crawler depends on its relative importance as determined by computer algorithms and may vary from minutes or hours to weeks or months.

  20. The second stage of compiling databases is undertaken by computer software known as an indexer program. The indexer program creates an index of each word found on webpages by the crawler program. The index records for each word a unique ID that is linked to the unique URL of each webpage on which that word has been found. The index also records data relating to each webpage, such as its nature, form and publication date, which is later used by the search program to rank results.

  21. The databases compiled in these two stages are compiled automatically without human intervention. They are compiled by algorithms written by human beings.

  22. If a webpage that has been crawled and indexed is subsequently removed by its webmaster from its website, the next time the crawler visits the website it will cause the indexer to remove the webpage from the index.

  23. A webmaster can use tools provided by Google to prevent a specified webpage being crawled and/or indexed and/or to prevent a specified webpage having a snippet displayed or a cached copy made available to a user undertaking a search on the Google websites.

  24. Google itself maintains a removals list that prevents specified webpages having a paragraph (title, snippet and URL) displayed to a user undertaking a search on a specified country code domain Google website.

  25. The Google search program, in contradistinction to the crawler and indexer programs, operates in real time when a user initiates a word search on a Google website. It compiles a list of paragraphs (title, snippet and URL) relating to the webpages that contain the word or words entered by the user in the search box. If two or more words are entered, unless otherwise instructed by the user, it will only return results relating to webpages that contain all of the words entered. It ranks or prioritises the paragraphs in accordance with a ranking algorithm designed to present the most relevant results first. The ranking algorithm has regard to over 200 signals or factors, most of which are proprietary information. The search program displays 10 paragraphs or search results per page (screen) ranked in order by the ranking algorithm. The search program typically produces results in a fraction of a second and operates automatically in accordance with algorithms written by human beings.

  26. The search program, and in particular the ranking algorithm, operates differentially between different Google country code domains. Subject to two exceptions, identical searches carried out at identical times by two different users in Australia on the Google Australian website return the same results in the same order. The first exception applies if the user has signed in to the Google system (entering username and password) and has enabled the feature “Web & App Activity”. The second exception applies if the user has a specific cookie stored on the user’s computer and linked to the browser and has not removed that cookie. If either exception applies, the search program will take into account the user’s search history, at least over the previous 180 days, in applying the ranking algorithm.

  27. Google has a legal team based in California that is responsible, amongst other things, for deciding whether a webpage should be added to the removals list. This process is usually initiated by a request from a member of the public or a court, law enforcement or other government body, although it is occasionally initiated by Google itself. If the legal team decides that a webpage should be added to the removals list, a request is passed to the removals engineering team. The engineering team adds the URL for the specified webpage to the removals list for the specified Google country code domain website (eg the Google Australian website). This results in the URL contained in the removals list being excluded from possible results otherwise generated by the search program before display on a search by a user on the specified Google website. This exclusion operates regardless of the search word or words entered by the user and regardless of when the webpage in question was last crawled or indexed. Because the exclusion operates at the level of the URL, it will not apply to a webpage if its webmaster subsequently changes its URL.

  28. Google Web Search has an Autocomplete utility. As a user is entering a search term into the search box, it generates immediately below the search box alternative search terms based on past search terms entered by the user or by others. Google Web Search also has a Related Search utility. As a user is entering a search term into the search box, it generates at the bottom of the page alternative search terms based on past search terms entered by the user or by others.

  29. Autocomplete and Related Search terms are both generated automatically in real time based on algorithms written by human beings. They operate differentially between different Google country code domains. Subject to one exception, identical searches carried out at identical times by two different users in Australia on the Google Australian website return the same Autocomplete or Related Search results in the same order. The exception applies if the user has signed in to the Google system and has enabled the feature “Web History”. If the exception applies, the Google search engine will take into account the user’s search history in applying the ranking algorithm.

    Kasamba[31]

    [31]   This section describes the operation of Kasamba as it was in 2006-2008 but uses the present tense for ease of reference.

  30. The Kasamba website ( operates as an intermediary between advisors called Experts and customers called Clients who engage Experts to provide paid advice. Persons register with Kasamba as Experts in various categories to provide advice electronically to Clients who pay a negotiated rate per hour. Advertised rates range from $80 to $1,200 per hour but ultimately the Expert and Client negotiate a specific rate.

  31. The principal medium for seeking and providing advice is a paid online live chat via the Kasamba website in which the Expert and Client communicate by live continuous exchange of written messages and the charge is calculated per minute while the parties are online. A Client initiates an online chat to which the Expert responds if willing and available. The parties initially communicate without charge. The Expert suggests a rate per hour or per minute, the Client responds with an offered rate per hour or per minute and after any further negotiation the charged session begins when the Client clicks on “hire”.

  32. A second medium for seeking and providing advice is for the Client to ask a question by sending an internal email to the Expert on the Kasamba website and for the Expert to respond by internal email. This is not “live” or continuous and there may be a delay of minutes, hours or days between the Client email and the response. A charge for the answer to the question is negotiated in the same manner as for online chats. The charge might encompass follow up email exchanges which again are not live or continuous.

  33. One category of expertise is Religion & Spirituality, which contains a sub category Psychic Readings. Persons professing expertise in psychic powers are registered as Experts with Kasamba and known as “psychics”.

  34. The Pissed Consumer/Kasamba webpage (kasamba.pissedconsumer.com) is a webpage that acts as a forum for consumers disaffected with Kasamba.

    Ripoff Report

  35. The Ripoff Report website ( enables persons who register to post a report entitled “Complaint Review” about a supplier of goods or services. The consumer posting a complaint is called an Author. A supporter or another consumer who posts a comment is called a Consumer. The supplier or a supporter of a supplier who posts a responsive comment is called an Employee. Each report is given a consecutive six or seven digit number and the webpage containing the report and comments has a unique URL.

    Secondary websites

  36. The Complaints Board website ( recorded complaints made primarily if not exclusively about companies.

  37. The 123 People website ( Wiki Name website (wiki.name.com) and Is This Your Name website ( each recorded details about people. 

  38. Each of these websites ostensibly sourced content in part directly or indirectly from the Ripoff Report website.

    Consultations with psychics

  39. In mid 2005, Dr Duffy met Jon while in New York. Upon her return to Australia, they communicated by email and occasionally by telephone. Dr Duffy hoped that they would embark on a romantic relationship.

  40. In August 2005, Dr Duffy registered with Kasamba as a Client under the username janice180501.

  41. Beginning on 30 August 2005, Dr Duffy participated in paid live online chats on Kasamba with a psychic using the name Master Z. Master Z told Dr Duffy that he saw a “true soul mate connection” and a “fated inevitability” between Jon and herself. In November 2005, Dr Duffy participated in several online email exchanges with Master Z. He made positive predictions about a relationship with Jon.

  42. Beginning on 14 January 2006, Dr Duffy participated in paid live online chats on Kasamba with a psychic using the name Soul Connection. Soul Connection made positive predictions about a relationship with Jon.

  43. Beginning on 14 January 2006, Dr Duffy participated in paid live online chats and online email exchanges on Kasamba with a psychic using the name Fruno.  Fruno made strong positive predictions about a relationship with Jon.

  44. In February 2006, Jon sent an email to Dr Duffy saying that he was planning to come back to Australia to see her in June.

  45. In February 2006, Dr Duffy participated in an online email exchange on Kasamba with Master Z. Master Z said that Jon would return to Australia in June.

  46. In February 2006, Dr Duffy participated in a paid live online chat on Kasamba with Soul Connection who was now using the name Powerful Visions. She made positive predictions about a relationship with Jon and his return to Australia.

  47. In February 2006, Dr Duffy participated in paid live online chat sessions on Kasamba with a psychic practising under the name SunshiningUponYou (“Sun” for short). Sun made positive predictions about a relationship with Jon.

  48. In March 2006, Jon sent an email to Dr Duffy saying that he had met and fallen in love with a married woman, did not know if he was coming to Australia in June and was not sure if he wanted to see Dr Duffy. He cut off contact with Dr Duffy for some months after this email.

  49. In March and April 2006, Dr Duffy participated in online email exchanges on Kasamba with Fruno. She told him of the setback with Jon. He responded making positive predictions notwithstanding the setback and predicted that Dr Duffy would still see Jon in June 2006.

  50. Between March and July 2006, Dr Duffy participated in paid live online chats and online email exchanges on Kasamba with Powerful Visions. Dr Duffy told her about the setback with Jon. She responded making positive predictions notwithstanding the setbacks.

  51. In March 2006, unbeknown at the time to Dr Duffy, Erik of Massachusetts posted a report on the Ripoff Report website complaining about readings he obtained from psychics on the Kasamba website. Between March 2006 and June 2007, at least 18 reports were posted by consumers complaining about psychics operating on the Kasamba website which attracted extensive comments from other consumers and from supporters of psychics.

  52. In May 2006, Dr Duffy participated in an online email exchange on Kasamba with Master Z. He made positive predictions about Jon.

  53. In July 2006, Jon told Dr Duffy that he had broken up with the married woman. They had daily contact for two weeks before Jon broke off contact again.

  54. In July 2006, Dr Duffy participated in online email exchanges on Kasamba with Powerful Visions. Dr Duffy said that Powerful Visions’ predictions had been wrong, expressed disappointment and pain and requested a refund of the money she had spent. Powerful Visions said she could not give a refund as the payment was to Kasamba but offered a free reading or spell.

  55. In December 2006 and January 2007, Dr Duffy participated in further paid live online chat sessions on Kasamba with SunshiningUponYou. Sun gave positive advice to Dr Duffy about Jon and said that May 2007 would be an amazing month for Jon and Dr Duffy.

  56. In January 2007, Jon sent an email to Dr Duffy saying that his girlfriend had now divorced her husband, he was enjoying life, he could not afford to get too deep with Dr Duffy and he could not promise he would be back in Australia soon or ever.

    Dr Duffy’s disillusionment

  57. On 14 May 2007, Jon sent an email to Dr Duffy saying that he was still overseas, had women in his life and wished her well in her life. Dr Duffy received no further contact from him. Dr Duffy suffered major depression and was away from work from mid May to the end of the June following this final rebuff.

  1. Between 22 May and 4 July 2007, Dr Duffy participated in online email exchanges on Kasamba with Fruno. She said that his predictions had been wrong, she was in the middle of a bad breakdown and unable to function and enquired why he had given her false hope. Fruno responded saying that he could not make Jon embrace the love that Fruno felt was there.

  2. On 31 May 2007, Dr Duffy participated in an online email exchange on Kasamba with Master Z. She said that his predictions about Jon had been wrong. Master Z responded saying that he could have been wrong and Dr Duffy should forget about Jon because he was not healthy for her and expressing compassion.

  3. In June 2007, Dr Duffy started writing a report about her experiences with Kasamba psychics on which she worked intermittently over the next year and which she contemplated publishing electronically but which was never completed or published (the Kasamba report).

  4. Between 21 June and 4 July 2007, Dr Duffy participated in online email exchanges on Kasamba with Fruno. She said that she was writing a chapter on him for an e-book. She attached a partial excerpt of a chapter from the book she was writing. That excerpt was not tendered. She said that she was extremely sick, depressed, unable to function and suicidal and that Fruno was partially responsible because of the encouragement he had given her in 2006. Fruno responded in sympathetic terms.

  5. On 3 July 2007, Dr Duffy participated in an online email exchange on Kasamba with Master Z. Dr Duffy sent to him transcripts of her paid chats and email sessions with him in 2005 and 2006 about the prospects of a relationship with Jon that had not transpired. Master Z responded saying that the fact that Dr Duffy had been able to feel what she did for a while had been a blessing and gave hope for the future after her health improved. Dr Duffy sent a responding email saying that he had hurt her, taken her money, she was broken and she felt angry and bitter.

  6. In July 2007, LivePerson announced that it had agreed to acquire the Kasamba website. On 10 July 2007, Dr Duffy sent an email to LivePerson complaining about some of the psychics operating on the Kasamba site which LivePerson was acquiring. From time to time thereafter, Dr Duffy communicated by email with Kasamba Support about some of the psychics operating on the Kasamba site.

  7. On 18 July 2007, Dr Duffy under the username “Janice” posted a report on the Ripoff Report website about Kasamba. She listed names of psychics operating on the Kasamba website who she said were completely wrong about the outcome with someone she had met. The names included Master Z, Fruno and Powerful Visions. She subsequently posted further reports and comments on reports by others on the Ripoff Report website.

  8. On 29 July 2007, Dr Duffy created a chat group on yahoo.com under the name “kasambavictims”. Dr Duffy posted the internet address of the chat group on the Ripoff Report website. Dr Duffy communicated over the internet with persons who joined this chat group. Dr Duffy gave evidence that she wrote some of the posts on the Kasamba and Ripoff Reports under usernames other than her own name by reference to events narrated by or in conjunction with some members of this group.

  9. On 4 and 15 September 2007, Dr Duffy participated in online email exchanges on Kasamba with SunshiningUponYou. Dr Duffy said that Sun’s January prediction that May would be an amazing month for Jon and herself turned out to be wrong when Jon ditched her for good in May and she had a breakdown. She asked why Sun had made that prediction when the opposite turned out. Sun replied saying that Sun’s timeframes were not always right, Jon would in time realise how stupid he had been and Dr Duffy should focus on being well right now.

  10. Between 26 and 30 September 2007, Dr Duffy participated in further online email exchanges on Kasamba with SunshiningUponYou. Dr Duffy expressed pessimism and despair about a relationship with Jon and personal pain, anguish, foolishness and depression. Dr Duffy expressed a loss of faith and trust in SunshiningUponYou. Dr Duffy’s last post complained that she had spent hundreds of dollars on Sun’s readings, accepted that no relationship with Jon would happen and criticised Sun for making promises Dr Duffy trusted that did not eventuate.

  11. In December 2007, Dr Duffy registered with the Kasamba website the username “ozzieb” under the name Oswald Billet. On 18 December 2007, Dr Duffy under the username “ozzieb” posted three online messages on the Kasamba website to SunshiningUponYou saying that his wife’s friend committed suicide on 17 December. Ozzieb posted that Sun was responsible for the death because she told his wife’s friend lies that she would be with someone who was using her and who had married someone else. Ozzieb said that he would send Sun’s communications with his wife’s friend to the head of Kasamba and the national media. Sun did not respond to the posts.

  12. On 19 December 2007, Dr Duffy under the name Oswald Billet sent an email to Kasamba saying that his wife’s friend committed suicide on 17 December and complaining about SunshiningUponYou’s conduct leading up to the suicide. On 28 December 2007, Dr Duffy under the username “Friend’s Husband” posted a report on the Ripoff Report website about the suicide of his wife’s friend and complaining about SunshiningUponYou’s conduct leading up to the suicide.

    The six Ripoff reports

  13. On 30 December 2007, “Mary anne” of Riverton, Wyoming posted a report on the Ripoff Report website (the first ROR report). It was given the URL which encompassed comments on the initial report (the first Ripoff Report webpage). It included the following passages (all pleaded passages are set out in context in the appendix):

    Report #295712

    Report: Janice Duffy – Psychic Stalker! Psychics Beware of Australian Psychic Stalker!

    Reported by: (Riverton Wyoming)

    Janice Duffy – Psychic Stalker! Psychics Beware of Australian Psychic Stalker! Janice Duffy Stalked me on the computer for several months.  She uses the name Janice and other phoney names and keeps on sending you her name over and over again.  I know of her because she stalked me on the psychic website Kasamba and other websites.  I am sad to say that she has stalked other psychics as well.  Australia Adalade internet.

    Psychics must beware of a psychic stalker named Janice Duffy.  …  She threatens psychics to abide by her rules or else she will blackmail them by writing rip off reports about them.  …  She … harasses psychics over and over again.  She will not stop and has a stalker like mentality.  She spreads melicious lies and gossip about people in hopes to gain sympathy for her life.  She cannot even work right now and has been laid off by the hospital in which she works because she cannot even function on a day to day life.  … She is also someone who spreads lies and says that she is another person from Australia …  She also makes up lies about people dying and committing suicide. …  She … stalks psychics for more information and if she doesn’t get any, she writes fake and phoney information about them online.  …  Nobody likes to be stalked and Janice Duffy will not stop until the psychic community becomes aware of who Janice Duffy is and the fact that she has a serious stalking problem.  …

    …She is a PHD and should not be using her power to try to harass and talk psychics.  She works for a hospital and it’s a shame that she knows the rules of the psychic websites and yet stalks psychics continuously on them.  Psychics, please beware of this woman.  You have been warned. If you wish to file a harassment lawsuit against her for stalking, please write to me and I will give you her real mailing address so that you can call her local police station and have her stopped for stalking.  She harasses continuously.  …  

    Mary anne
    Riverton, Wyoming

    USA

    This report was posted on “Ripoff Report on 12/30/2007 4:00:21 PM and is a permanent record located here: Ripoff Report has an exclusive license to this report.  It may not be copied without the written permission of Ripoff Report.

    #1    Story sounds similar to my friend’s experience with Janice

    Katie – Smalltown (USA)

    …  Dr Janice Duffy is truly an embarrassment to her profession as a Senior Researcher in Adelaide, Australia.

    #3Dr. Janice Duffy uses her government work email address to email anti Kasamba psychic clients.

    Katie –Smalltown (USA)

    …I can’t believe she used her government email for personal purposes and it proves how stupid she is.  This will be reported to her superior for breaking the law.…

  14. On 30 December 2007, “Mary Anne” posted a comment on the Ripoff Report website in response to Friend’s Husband’s 28 December report. She said that “Friend’s Husband” was Janice D from Australia and the report of a suicide was false.

  15. On 31 December 2007, “Mary anne” posted a second report on the Ripoff Report website (the second ROR report). It was given the URL www. ripoffreport.com/psychic/dr-janice-duffy/dr-janice-duffy-stop-the-aust-stalker-deb8p.htm which encompassed comments on the initial report (the second Ripoff Report webpage). It included the following passages (all pleaded passages are set out in context in the appendix):

    Report: #295925

    Report: Dr. Janice Duffy

    Reported by: (Riverton Wyoming)

    Dr. Janice Duffy Stop the Australian Psychic Stalker Dr. Janice Duffy!! Adelaide, South Australia Adelaide, South Australia

    Dr Janice Duffy P.H.D has been stalking psychics for a long time now and she must be stopped. Her harassing emails have caused many psychics to go into hiding because of her blackmailing and forcing psychics to respond to her emails.  She is from Adelaide, South Australia and has made numerous rip off reports and has lied about many psychics online.  … If you don’t do what she says, then she is known to use blackmail and says that she will write rip off reports about you…  Dr. Janice Duffy has tried to blackmail numerous psychics begging them for free updates and email updates and if you don’t respond to her, she starts creating rip off reports with many lies to try to gain sympathy from people who will respond to her posts. … she has also written fake and deceptive rip off reports about psychic websites. …After the first few psychic readings, she tends to write emails to psychics for updates and when she doesn’t hear back from you fast enough, she begins to send you hate mail which usually says that she is going to ruin your name and reputation online as a psychic.  …

    Mary anne
    Riverton Wyoming

    U.S.A

    This report was posted on Ripoff Report on 12/31/2007 1:54:36 PM and is a permanent record located here: Ripoff Report has an exclusive license to this report.  It may not be copied without the written permission of Ripoff Report.

    #2Australian Dr. Janice Duffy senior researcher stalks Kasamba psychic advisors and uses her Dr. title to allow people to believe that she is being ripp

    Mary Anne – Riverton (U.S.A.)

    Australian Dr. Janice Duffy senior researcher stalks Kasamba psychic advisors and uses her Dr. title to allow people to believe that she is being ripped off by psychics.  She is responsible for most of the false rip off reports created about Kasamba … Stop stalking psychics doctor Janice Duffy ...

    Dr. Janice Duffy is responsible for the numerous fake rip off reports about psychics … she wants to stalk psychics until she gets her way.  …  She is a very sick woman and wants to stalk and destroy Kasamba and their psychics…  She won’t stop until she is locked up or sued.  …  She …manipulates and threatens people to give her what she wants.  …

    As you can see, she is very equipped to stalk psychics and does this on a regular basis.  … She makes up lies and spends her free time stalking … her obsession cannot end.  Stalking is a mental illness and unless she gets treatment, she cannot stop herself.  …

    …  She is using blackmail and is currently writing and telling others what she is going to be doing.  Your name may or may not be on her list.  …  Dr. Janice Duffy … will make it her priority to stalk you.  Stalking is a serious illness and she cannot stop until she is medicated or put in jail.  …  She … stalks daily.  … She has been stalking for a long time now … Please also note that many people in her anti psychic groups feel that she has email hacking software or knows and uses hackers.  It is rumoured in some of her anti psychic groups that she tries to get your personal email address and then tries to hack into it.  …  What is even more bizarre is that Dr. Janice Duffy has used her government email address to email anti Kasamba clients.  This can be tracked by the governments webmaster.  We will be forwarding this report to her superiors as a way to gain court evidence that she did indeed write and receive emails from her anti psychic kasamba group members with her government email address; therefore breaking government rules.  You cannot use a company’s email address for personal purposes.  …

  16. Dr Duffy became aware of the existence of an adverse report on the Ripoff Report website upon being told about it by a member of the Kasamba Victims group. She looked at the Ripoff Report website and found a report by Mary anne about her. She undertook an internet search using Yahoo! but did not find a link to Mary anne’s report.

  17. On 23 March 2008, Dr Duffy created an account on Kasamba in the name of “bad boy” and paid for an online chat session with Master Z. She posed as a 29-year-old man looking for love and received positive predictions which she regarded as scripted. The next day she participated in an email exchange on Kasamba with Master Z in which she accused Master Z of using scripted readings, which he denied.

  18. On 24 March 2008, Dr Duffy under the username “Aussieboy” posted a report on the Ripoff Report website complaining about Master Z and describing the previous night’s online chat session with Master Z. On 26 March 2008, Dr Duffy under the username “Gretal” posted a further report on the Ripoff Report website complaining about Master Z.

  19. Between 31 July and 8 August 2008, Dr Duffy under the username “Janice” posted three reports on the Ripoff Report concerning her experiences with psychics including Fruno, Master Z and Powerful Visions.

  20. On 15 August 2008, “Dr Jake” of Los Angeles, California posted a report on the Ripoff Report website (the third ROR report). It was given the URL www. ripoffreport.com/psychic/dr-janice-duffy/dr-janice-duffy-senior-resear-c9534.htm which encompassed comments on the initial report (the third Ripoff Report webpage). It included the following passages (all pleaded passages are set out in context in the appendix):

    Report: #363490

    Report: Dr. Janice Duffy

    Reported by: (Los Angeles California)

    Dr. Janice Duffy Senior Researcher Dr. Janice Duffy Psychic Stalker from the Respiratory Function Unit, Repatriation General Hospital, Adelaide, South Australia

    Wow, I cannot believe that Janice Duffy is still at it.  I had no idea that Janice would still be at this stalking game after all this time.  She has stalked me several times on Kasamba.  I can’t believe a 52 year old woman would sit around like this writing fake ripoff reports. …

    …She has “ties” to a friend that works in the Australian FBI who helps her to hack emails.  She hacked into my account several times on Kasamba and my own personal email account.  She seems to work with friends in the Australian government that help her to hack into psychic accounts.  … She even hacks psychic readers from her work place.  If she knows your real name, I would get a fraud alert put on your credit report because she knows how to hack.  …  She has a crazy obsession with psychics and simply won’t stop harassing them.  …

    Dr. jake
    Los angeles, California
    U.S.A.

    This report was posted on Ripoff Report on 8/15/2008 10:36:21 PM and is a permanent record located here:  Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

  21. On 17 August 2008, “Susan” of Southampton, New York posted a report on the Ripoff Report website (the fourth ROR report). It was given the URL www. ripoffreport.com/psychic/dr-janice-m-duffy-se/dr-janice-m-duffy-dr-janice-8f472.htm which encompassed comments on the initial report (the fourth Ripoff Report webpage). It included the following passages (all pleaded passages are set out in context in the appendix):

    Report: #363738

    Report: Dr. Janice M. Duffy Senior Researcher

    Reported by: (Southampton New York)

    Dr. Janice M. Duffy Dr. Janice M. Duffy Senior Researcher Dr. Janice M. Duffy Adelaide, Australia continues to stalk Live person Kasamba Psychics Adelaide, Australia Internet

    Janice Duffy is coming to New York City … to purposely stalk Liveperson. … She sends you multiple emails and goes to your personal websites and stalks and stalks and stalks and stalks and stalks and stalks and stalks. It doesn’t and will never end.  … The best that she can do with her life is lie, cheat, make false accusations and stalk psychics.  … Dr. Janice M. Duffy from Adelaide Australia is the stalker behind most of the anti-psychic reports here on rip off report.  …  She is harassing, stalking and posting lies about psychics daily.  … She is one of these internet wackos that love to sit behind a computer and stalk and stalk and stalk.  …  She stalks, taunts and harasses you over and over and over and over and over again…

    Susan
    Southhampton, New York
    U.S.A.

    This report was posted on Ripoff Report on 8/17/2008 12:09:41 AM and is a permanent record located here: Report has an exclusive license to this report.  It may not be copied without the written permission of Ripoff Report.

  22. On 20 December 2008, “Fiona” of Houston, Texas posted a report on the Ripoff Report website (the fifth ROR report). It was given the URL www. ripoffreport.com/astologers-psychics/janice-duffy-kasamba/janice-duffy-kasamba-liveperson-dc63c.htm which encompassed comments on the initial report (the fifth Ripoff Report webpage). Its relevant passages are set out in context in the appendix.

  23. On 28 January 2009, “Mia” of LA, Alabama posted a report on the Ripoff Report website (the sixth ROR report). It was given the URL which encompassed comments on the initial report (the sixth Ripoff Report webpage). Its relevant passages are set out in context in the appendix.

    Search engine searches

  24. On 5 January 2009, Dr Duffy lodged a claim for workers compensation with her employer the Department of Health. Jed Shearer became her case manager.

  25. On 8 January 2009, Mr Shearer conducted a web search of Dr Duffy’s name using whichever search engine was used by the Department of Health. He saw links to the Ripoff Report website. He looked on that website and saw adverse reports about Dr Duffy. He engaged Kingswood Investigations to interview her concerning her workers compensation claim.

  26. On 6 February 2009, Kingswood Investigations interviewed Dr Duffy. The investigator asked a number of questions about her interest in psychics. This prompted her to search for her name using the Yahoo! search engine in March or April 2009. She saw references to adverse reports on the Ripoff Report website.

  27. In mid 2009, Dr Duffy learnt of the existence of the Complaints Board website. This website contained four webpages the subject of this action:

    1. (the first Complaints Board webpage);

    2. (the second Complaints Board webpage);

    3. (the third Complaints Board webpage);

    4. (the fourth CB webpage).[32]

    [32] These webpages are items C1 to C4 respectively at [11]-[13] above.

  1. Based on printouts of webpages downloaded by Dr Duffy on 8 September 2009, the first Complaints Board webpage was as follows:

    BOARD

    Dr Janice M Duffy Senior Researcher  ╬ Submit complaint

    Dr Janice M Duffy Senior Researcher

    In case if you have experienced any problems with Dr Janice M Duffy Senior Researcher, please report immediately by filling a Complaint Form.

    and the second Complaints Board webpage was as follows:

    BOARD the

    Dr Janice Duffy   ╬ Submit complaint

    Dr Janice Duffy

    In case if you have experienced any problems with Dr Janice Duffy, please report immediately by filling a Complaint Form.

  2. Dr Duffy also learnt of the existence of the 123 People website. This website contained two webpages the subject of this action:

    ·     (the first 123 People webpage);

    ·     (the second 123 People webpage).[33]

    [33] These webpages are hyperlinked by the paragraphs P1 and P2 respectively at [11] above.

    Communications with Google

  3. On 7 September 2009, Dr Duffy sent an email to Google Reception in Sydney ([email protected]) saying that defamatory statements about her had been published on the Ripoff Report website and requesting that links be removed. She received a reply requesting adequate detail for Google to follow up on her request.

  4. On 8 September 2009, Dr Duffy conducted a search on the Google Australian website for “Dr Janice Duffy”. The search returned the following paragraphs containing snippets and links to the first three Ripoff Report webpages, the first and second Complaints Board webpages and the first 123 People webpage:

    [1]     Rip-off Report By Consumers For Consumers Dr Janice Duffy Stop

    Dr Janice Duffy Stop the Australian Psychic Stalker Dr Janice M Duffy Adelaide Australia

    Cached

    [2]     Ripoff Report By Consumers For Consumers Dr Janice Duffy Psychic

    Sugarpie (1/1/2008] Dr Janice M Duffy uses her government work email address to email anti-Kasamba psychics clients Katie [1/2/2008)…

    ...

    [4]     Dr Janice M Duffy Senior Researcher

    Are you also a victim of the Dr Janice M Duffy Senior Researcher? Submit a complaint to help other consumers to be educated and don’t let them get away…

    United States Cached

    [5]     Dr Janice Duffy

    Are you also a victim of the Dr Janice Duffy? Submit a complaint to help other consumers to be educated and don’t let them get away…

    Cached

    ╬ Show more results from Janice Duffy – Email Address, Phone Number, Everything! 123 people.com

    Dr Janice Duffy Stop the Australian Psychic Stalker Dr Janice Duffy!…Dr Janice Duffy uses her government work email address to email anti-Kasamba …

    - United States Cached Similar

    [12]    Rip-off Report Dr Janice Duffy Senior Researcher Dr Janice

    15 Aug 2008…Dr Janice Duffy senior researcher Dr Janice Duffy Psychic Stalker from the Respiratory Function Unit Repatriation General Hospital… 

    Cached Similar

  5. On 8 September 2009, Dr Duffy sent an email to Google Reception attaching a document entitled “Publication of Defamatory Reports on the Internet and their Listing on Google”. Dr Duffy complained that each of the six Ripoff Reports and the first and second Complaints Board webpages were defamatory of her and requested that Google remove every URL that linked to and derived from those publications. She reproduced her search results undertaken on 8 September 2009, the relevant portions of which are reproduced above. She set out the full URL and reproduced by cutting and pasting the initial report for each of the six Ripoff Report webpages and the first and second Complaints Board webpages.

  6. On 10 September 2009, Google Reception sent an email to Dr Duffy acknowledging receipt of her 8 September email saying that her request had been forwarded to Google’s removals team in the US for review. Dr Duffy replied requesting contact details for Google’s removals team. She received a reply providing the email address. She sent an email to Google’s removals team requesting urgent attention to her removal request lodged through Google Australia.

  7. On 12 September 2009, Dr Duffy sent an email to Google Australia asking for details of Google’s legal team. These details were sent to her and she emailed Google’s legal team on 12 September 2009.

  8. On 15, 18 and 19 September 2009, Google’s removals team sent standard form emails to Dr Duffy requesting information in a specified format identifying amongst other things the URL, text claimed to violate her rights and reason therefor for each allegedly illegal search result.[34]

    [34]   I infer that these three separate emails were generated as a result of three separate emails from Dr Duffy.

  9. On 18 September 2009, Google’s removals team sent a standard form email in response to Dr Duffy’s 12 September 2009 email asking for details of Google’s legal team. Google’s email acknowledged receipt of Dr Duffy’s note and recognised her concern but said there was nothing Google could do to remove the offending content without the cooperation of the site’s webmaster.

  10. On 22 and 23 September 2009, Dr Duffy sent by email and facsimile respectively to Google’s removals team a formal request for removal of links to defamatory material in the format requested by Google. She said that she had received legal advice that her previous removal request was sufficient but she resubmitted the request in the form requested by Google despite the fact that it was not required by law. She quoted passages from the text and provided URLs for additional webpages beyond those provided on 8 September[35] as follows:

    R9     217.17.158.39/reports/0/295/RipOff0295712.htm

    C3www.complaintsboard.com/…/janice-duffy-psychic-stalker-psychic-beware-of-Australian-psychic-stalker-a55920.html

    C4    

    M2       Dr Duffy also quoted passages from the text and provided URLs for several items addressed on 8 September 2009.

  • On 28 September 2009, Dr Duffy sent an email to Google’s removals team requesting acknowledgement of her resubmitted request. Further emails were send on 29 September and 3 October.

  • On 7 October 2009, Google’s removals team sent a standard form email to Dr Duffy in response to her 28 September 2009 email acknowledging receipt of her note and recognising her concern but saying there was nothing Google could do to remove the offending content without the cooperation of the site’s webmaster.

  • On 13 January 2010, Dr Duffy undertook searches on the Google Australian website. The searches returned (amongst others) snippets from and links to the first and second Ripoff Report webpages, second Complaints Board webpage and the two 123 People webpages. The first two pages[36] of the search for “Dr Janice Duffy” returned the following relevant paragraphs:

    [36]   Dr Duffy also sues for paragraphs on pages beyond the first two pages (in the case of this search the fourth page). I do not reproduce paragraphs for any searches beyond the first two pages because ultimately I find that Dr Duffy has not proved publication to any publishee of paragraphs on pages beyond the first two pages see.

    [1]     Rip-off Report Dr Janice M Duffy Stop the Australian Psychic

    Dr Janice Duffy Stop the Australian Psychic Stalker Dr. Janice M Duffy Adelaide South Australia Adelaide South Australia

    Cached

    [2]     Ripoff Report Janice Duffy – Psychic Stalker Psychics Beware Of…

    Dr Janice Duffy is truly an embarrassment to her profession as a Senior Researcher in Adelaide Australia #2 Consumer Comment. Respond to this report…

    Cached

    ╬ Show more results from Dr Janice Duffy

    Are you also a victim of the Dr Janice Duffy? Submit a complaint to help other consumers to be educated and don’t let them get away with it!

    duffy-a55921.html Cached

    [6]    Janice Duffy – Email, Address, Phone Number, everything! 123 people.com

    Dr Janice Duffy Stop the Australian Psychic Stalker Dr Janice Duffy!…Dr Janice Duffy uses her government work email address to email anti-Kasamba …

    - United States Cached Similar

    [14]    Janice Person – Email Address, Phone Numbers, everything …

    Dr Janice Duffy Stop the Australian Psychic Stalker Dr Janice Duffy!… american man was placed there as a means of identifying this Janice person!…

    - United States

  • The first two pages of the search for “Janice Duffy” returned the following relevant paragraphs:

    [1]     Ripoff Report: Janice Duffy – Psychic Stalker! Psychics Beware Of…

    Psychics must beware of a psychic stalker named Janice Duffy. She is a woman that comes from Australia and writes phoney rip off reports on psychics …

    Cached

    [2]     Rip-off Report: Dr Janice Duffy Stop the Australian Psychic

    Dr Janice Duffy Stop the Australian Psychic Stalker Dr. Janice Duffy!! Adelaide, South Australia Adelaide, South Australia

    Cached

    ...

    [5]     Dr Janice Duffy

    Are you also a victim of the Dr Janice Duffy? Submit a complaint to help other consumers to be educated and don’t let them get away with it.

    Duffy-a55921.html Cached

    [19]    Dr Janice Duffy - Psychic Stalker! Psychics Beware Of Australian…

    Are you also a victim of the Janice Duffy - Psychic Stalker! Psychics Beware Of Australian Psychic Stalker!? Submit a complaint to help other consumers to….

    Cached

  • On 12 July 2010, Dr Duffy sent a concerns notice pursuant to section 14(2) of the Act to Google’s legal department in the United States. This was largely repetitious of the September 2009 notifications. She quoted passages from the text and provided URLs for additional webpages beyond those provided in September 2009 as follows:

    R7    

    C3www.complaintsboard.com/…/janice-duffy-psychic-stalker-psychic-beware-of-Australian-psychic-stalker-a55920.html

    P2    

  • On 13 October 2010, Dr Duffy undertook searches on the Google Australian website. The searches returned (amongst others) snippets from and links to the first to fourth ROR reports and the Complaints Board and 123 People websites. The first two pages of the search for “Dr Janice Duffy” returned the following relevant paragraphs:

    [1]     Dr Janice Duffy Rip-off Report #295925

    Dr Janice Duffy Stop the Australian Psychic Stalker Dr. Janice Duffy!! Adelaide South Australia Adelaide South Australia

    United States Cached

    [2]     Janice Duffy – Psychic Stalker! Psychics Beware Of Australian…

    Dr Janice Duffy is truly an embarrassment to her profession as a Senior …

    Cached

    ...

    [4]     Dr Janice M Duffy Senior Researcher

    Are you also a victim of the Dr Janice M Duffy Senior Researcher? Submit a complaint to help other consumers to be educated and don’t let them get away…

    United States Cached

    [5]     Dr Janice Duffy

    Are you also a victim of the Dr Janice Duffy? Submit a complaint to help…

    United States Cached

    [6]     Janice Duffy – Email, Address, Phone numbers, everything …

    4 Dec 1998... Dr Janice Duffy Stop the Australian Psychic Stalker Dr Janice Duffy!! Adelaide, South Australia Adelaide, South Australia…

    - United States

    [7]     All about ‘Janice Duffy’

    Dr Janice Duffy Review Rip-off Report #295925. Dr Janice Duffy Stop the Australian Psychic Stalker Dr Janice Duffy!! Adelaide, South Australia Adelaide…

    this your name/janice_duffy Cached

    [18]    Dr. Janice Duffy Review Rip-off Report #363490

    15 Aug 2008…Dr Janice Duffy senior researcher Dr Janice Duffy Psychic Stalker from the Respiratory Function Unit Repatriation General Hospital… 

    United States Cached

  • The first two pages of the search for “Janice Duffy” returned the following relevant paragraphs:

    [1]     Janice Duffy – Psychic Stalker! Psychics Beware Of Australian…

    30 Dec 2007 Janice Duffy Psychic Stalker! Psychics beware of Australian psychic stalker! Janice Duffy stalked me on the computer for several months

    Cached

    [12]    Dr Janice Duffy Rip-off Report #295925

    Dr Janice Duffy Stop the Australian Psychic Stalker Dr. Janice Duffy!! Adelaide, South Australia Adelaide, South Australia

    Cached

    ...

    [15]    Dr Janice Duffy

    Are you also a victim of the Dr Janice Duffy? Submit a complaint to help other consumers to be educated and don’t let them get away with it!

    United States Cached

  • On 16 October 2010, Dr Duffy undertook further searches on the Google Australian website. The first two pages of the search for “Dr Janice Duffy” returned the following relevant paragraphs:

    [1]     Dr Janice Duffy Rip-off Report #295925

    Dr Janice Duffy Stop the Australian Psychic Stalker Dr. Janice Duffy!! Adelaide South Australia Adelaide South Australia

    United States Cached

    [2]     Janice Duffy – Psychic Stalker! Psychics Beware Of Australian…

    Dr Janice Duffy is truly an embarrassment to her profession as a Senior …

    Cached

    ╬ Show more results from Janice Duffy – Email Address, Phone numbers, everything …

    Dr Janice Duffy Stop the Australian Psychic Stalker Dr Janice Duffy!! Adelaide, South Australia Adelaide, South Australia…

    - United States

    [5]     Dr Janice M Duffy Senior Researcher

    Are you also a victim of the Dr Janice M Duffy Senior Researcher? Submit a complaint to help other consumers to be educated and don’t let them get away…

    Cached

    [6]     Dr Janice Duffy

    Are you also a victim of the Dr Janice Duffy? Submit a complaint to help …

    Cached

    ╬ Show more results from Dr Janice Duffy Review Rip-off Report #363490   

    15 Aug 2008…Dr Janice Duffy senior researcher Dr Janice Duffy Psychic Stalker from the Respiratory Function Unit Repatriation General Hospital… 

    United States Cached

  • The first two pages of the search for “Janice Duffy” returned the following relevant paragraphs:

    [1]     Janice Duffy – Psychic Stalker! Psychics Beware Of Australian…

    30 Dec 2007 Janice Duffy Psychic Stalker! Psychics beware of Australian psychic stalker! Janice Duffy stalked me on the computer for several months…

    Cached

    ...

    [11]    Dr Janice Duffy Rip-off Report #295925

    Dr Janice Duffy Stop the Australian Psychic Stalker Dr. Janice Duffy!! Adelaide South Australia Adelaide South Australia

    United States Cached

    [15]    Dr Janice Duffy

    Are you also a victim of the Dr Janice Duffy Senior Researcher? Submit a complaint to help other consumers to be educated and don’t let them get away with it!…

    United States Cached

  • On 24 October 2010, Dr Duffy undertook further searches on the Google Australian website. The first two pages of the search for “Dr Janice Duffy” returned the following relevant paragraphs:

    [1]     Dr Janice Duffy Rip-off Report #295925

    Dr Janice Duffy Stop the Australian Psychic Stalker Dr. Janice Duffy!! Adelaide South Australia Adelaide South Australia

    United States Cached

    [2]     Dr Janice Duffy Review Rip-off Report #363490   

    Dr Janice Duffy Senior Researcher Dr Janice Duffy Psychic Stalker from the …

    United States Cached

    [3]     Janice Duffy – Psychic Stalker! Psychics Beware Of Australian…

    Dr Janice Duffy is truly an embarrassment to her profession as a Senior …

    Cached

    ╬ Show more results from

    [6]     Dr Janice M Duffy Senior Researcher

    Are you also a victim of the Dr Janice M Duffy Senior Researcher? Submit a complaint to help other consumers to be educated and don’t let them get away…

    Cached

    [14]   Janice Duffy – Email Address, Phone Numbers, everything …

    Dr Janice Duffy Stop the Australian Psychic Stalker Dr Janice Duffy!! Adelaide, South Australia Adelaide, South Australia…

    - United States

  • The first two pages of the search for “Janice Duffy” returned the following relevant paragraphs:

    [1]     Janice Duffy – Psychic Stalker! Psychics Beware Of Australian…

    30 Dec 2007 Janice Duffy Psychic Stalker! Psychics beware of Australian psychic stalker! Janice Duffy stalked me on the computer for several months…

    Cached

    [2]     Dr Janice Duffy Rip-off Report #295925

    Dr Janice Duffy Stop the Australian Psychic Stalker Dr. Janice Duffy …

    United States Cached

    ╬ Show more results from Dr Janice M Duffy Senior Researcher

    Are you also a victim of the Dr Janice M Duffy Senior Researcher? Submit a complaint to help other consumers to be educated and don’t let them get away…

    Cached

  • On 10 November 2010, Dr Duffy undertook a further search on the Google Australian website for “Dr Janice Duffy”. The first two pages of the search returned the following relevant paragraphs:

    [1]     Dr Janice Duffy Rip-off Report #295925

    Dr Janice Duffy Stop the Australian Psychic Stalker Dr. Janice Duffy!! Adelaide South Australia Adelaide South Australia

    United States Cached

    [2]     Dr Janice Duffy Review Rip-off Report #363490   

    Dr Janice Duffy Senior Researcher Dr Janice Duffy Psychic Stalker from the …

    United States Cached

    [3]     Janice Duffy – Psychic Stalker! Psychics Beware Of Australian…

    Dr Janice Duffy uses her government work email address to email anti...

    Cached

    ...

    [6]     Dr Janice M Duffy Senior Researcher

    Are you also a victim of the Dr Janice M Duffy Senior Researcher? Submit a complaint to help other consumers to be educated and don’t let them get away…

    Cached

    1. Google has failed to prove that Dr Duffy stalked or persistently and obsessively harassed Master Z.

      SunshiningUponYou

    2. In February 2006, Dr Duffy participated in paid live online chat sessions with SunshiningUponYou. Sun made positive predictions about a relationship with Jon. In December 2006 and January 2007, Dr Duffy participated in further paid live online chat sessions with SunshiningUponYou. Sun gave positive advice to Dr Duffy about Jon and said that May 2007 would be an amazing month for Jon and Dr Duffy.

    3. On 4 and 15 September 2007, Dr Duffy participated in online email exchanges with SunshiningUponYou.[271] Dr Duffy said that Sun’s January prediction that May would be an amazing month for Jon and herself turned out to be wrong when Jon ditched her for good in May and she had a breakdown. She asked why Sun had given that prediction when the opposite turned out. Sun replied saying that Sun’s timeframes were not always right, Jon would in time realise how stupid he had been and Dr Duffy should focus on being well right now. There was no element of stalking or harassment in Dr Duffy’s communications on this occasion.

      [271] The 4 September session was conducted by Dr Duffy under her username janice180501 and the 15 September session under her user name wonderingstar1960 but it is evident that Sun knew that wonderingstar1960 was the same person.

    4. Between 26 and 28 September 2007, Dr Duffy participated in unpaid online email exchanges on Kasamba with SunshiningUponYou. Dr Duffy expressed pessimism and despair about a relationship with Jon and personal pain, anguish, foolishness and depression. There was no element of stalking or harassment in Dr Duffy’s communications on this occasion.

    5. On 30 September 2007, Dr Duffy participated in an unpaid online email exchange with SunshiningUponYou. Dr Duffy expressed increasing pain and depression and a loss of faith and trust in SunshiningUponYou. Dr Duffy’s last post on that day complained that she had spent hundreds of dollars on Sun’s readings, accepted that no relationship with Jon would happen and criticised Sun for making promises she trusted that did not eventuate. The overwhelming message was of pain and despair. There was no element of stalking or harassment in Dr Duffy’s communications on this occasion.

    6. On 18 December 2007, Dr Duffy under the username “ozzieb” posted three online messages on Kasamba to SunshiningUponYou saying that his wife’s friend committed suicide on 17 December and Sun was responsible for the death because she told the friend lies that she would be with someone who was using her and who had married someone else. Ozzieb said that he would send Sun’s communications with his wife’s friend to the head of Kasamba and the national media. The posts were expressed in highly emotionally charged and critical language. Sun did not respond.

    7. On 19 December 2007, Dr Duffy under the name Oswald Billet sent an email to Kasamba saying that his wife’s friend committed suicide on 17 December and complaining about SunshiningUponYou’s conduct leading up to the suicide.

    8. On 28 December 2007, Dr Duffy under the username “Friend’s Husband” posted a report on the Ripoff Report about the suicide of his wife’s friend and complaining about SunshiningUponYou’s conduct leading up to the suicide.

    9. Dr Duffy’s conduct towards SunshiningUponYou on 18 December 2007 was reprehensible and would have caused substantial distress to SunshiningUponYou if Sun had given any credence to the allegation that a former client had committed suicide. Dr Duffy’s conduct was offensive but it did not amount to stalking. It was one-off conduct. It did not have the elements of pursuit or invasion of privacy. Nor did it amount to obsessive and persistent harassment.

    10. Google has failed to prove that Dr Duffy stalked or persistently and obsessively harassed SunshiningUponYou.

      Psychics collectively

    11. Google adduced some evidence of Dr Duffy’s communications with or reports about other psychics. None of that evidence proves that Dr Duffy stalked or persistently and obsessively harassed any of those psychics.

    12. Considered collectively, Dr Duffy’s proven conduct in respect of Fruno, Powerful Visions, Master Z, SunshiningUponYou and the other psychics does not amount to stalking or persistently and obsessively harassing psychics. Google has failed to prove justification in respect of these imputations.

      Misused government work email address

    13. Google seeks to justify the imputation that Dr Duffy misused her government work email address by sending emails for non-work or other wrongful purposes.

    14. Dr Duffy had a work email address at the Repatriation General Hospital being an sa.gov.au address. Dr Duffy had a standard work sign off for emails sent from that work email address being “Dr Janice Duffy, Senior Researcher, Respiratory Function Unit, Division of Medicine, Repatriation General Hospital, Daws Road, Daw Pk, SA, 5041” together with her work and mobile telephone numbers. Dr Duffy also had from time to time private email addresses.

    15. Between 21 August 2007 and 19 August 2008, Dr Duffy sent a number of emails from her work email address using her work sign off to various persons for private purposes (linked directly or indirectly to her experiences with psychics). There were no disclaimers in those emails that they were not sent in Dr Duffy’s capacity as an employee at the Repatriation General Hospital.

    16. Google tendered the Department of Health’s email policy issued in June 2005. It contained provisions prohibiting business auto-signatures being attached to personal emails and requiring that personal emails incorporate an identifying disclaimer. The policy was expressed to be due for review in June 2007. While there was no evidence adduced about review of the policy in June 2007, there is no reason to believe that the relevant provisions of the June 2005 policy were not still applicable after June 2007.

    17. Objectively, Dr Duffy breached the Department of Health’s email policy by sending the personal emails referred to above. Dr Duffy gave evidence that in 2007 and 2008 she was not specifically aware of the Department of Health’s written email policy. However, without having a specific awareness of the existence of a written policy, it is generally understood within government and in the community that a government employee is not entitled to use a government work email address to send personal emails without appropriate disclaimers.

    18. Google has proved the truth of the imputation that Dr Duffy misused her government work email address by sending emails for non-work or other wrongful purposes.

      Contextual truth defence

    19. Google relies on the contextual truth defence under section 24 of the Act in respect of the imputations pleaded by Dr Duffy.

    20. Section 24 provides:

      It is a defence to the publication of defamatory matter if the defendant proves that—

      (a)     the matter carried, in addition to the defamatory imputations of which the      plaintiff complains, one or more other imputations (contextual imputations)    that are substantially true; and

      (b)     the defamatory imputations do not further harm the reputation of the plaintiff because of the substantial truth of the contextual imputations.

    21. There are at least three elements[272] to the defence:

      1.the matter carried an additional imputation;

      2.the additional imputation is substantially true;

      3.the defamatory imputation established by the plaintiff does not cause further harm than that already caused by the additional imputation.

      [272] There is probably a fourth element that the additional imputation be defamatory of the plaintiff but it is not necessary to form a final view on this: see [470] below.

      Additional imputation

    22. Google contends that each of the first and second Ripoff Report webpages carried an imputation that Dr Duffy had conducted a campaign on the internet against psychics whom she had targeted.[273] Google pleads specific passages from each of those webpages as particulars giving rise to the imputation.

      First Ripoff Report webpage

      [273] Google makes the same contention in respect of the third and fourth ROR webpages but I have concluded that Dr Duffy has failed to prove publication thereof.

    23. Google relies on several passages from the first Ripoff Report webpage as giving rise to the additional imputation, which passages include:

      … She threatens psychics to abide by her rules or else she will blackmail them by writing rip off reports about them.  She uses this website to simply trash psychics. …  She is overly obsessed with him and stalks psychics for more information and if she doesn’t get any, she writes fake and phoney information about them online.  …

    24. These passages in their context give rise to the pleaded additional imputation.

      Second Ripoff Report webpage

    25. Google relies upon several passages from the second Ripoff Report webpage as giving rise to the additional imputation, which passages include:

      She … has made numerous rip off reports and has lied about many psychics online.  … She creates numerous rip off reports about psychics claiming that they somehow wronged her or caused one of her friends to die.  …  Dr. Janice Duffy likes to use the website Kasamba amongst other psychic websites and makes numerous user accounts to try and trick psychics because she is often blocked by many psychic advisors.  …  In my opinion, she is out to get any psychic that she can and she uses rip off reports so that it can show up in the search engines so that when someone types in your psychic name or handle, it will show a rip off report about you. …

    26. These passages in their context give rise to the pleaded additional imputation.

      Conclusion

    27. Google has proved that each of the first and second Ripoff Report webpages gave rise to the additional imputation. Subject to the next paragraph, this element is established.

    28. It is probably an implied requirement of section 24(a) that, in order to fall within the first limb of the defence defined by section 24(a), the additional imputation must be defamatory of the plaintiff. The use of the word “other” following the reference to “defamatory imputations” suggests this, as does the purposive consideration that, if the additional imputation is not defamatory of the plaintiff, it is difficult to see how the defamatory imputation could fail to cause incremental harm to the plaintiff’s reputation. It is not necessary to form a final view on this question of construction of section 24(a) because it is superseded by the section 24(b) issue in this case.

      Substantial truth

    29. The evidence establishes that Dr Duffy did conduct a campaign on the internet against psychics whom she had targeted. This element is established.

      Incremental harm

    30. The additional imputation pleaded by Google is not defamatory. Conducting a campaign on the internet against others of a person’s choosing in itself is not calculated to lower the estimation of the person by the community. Even if it did so, it would not cause as much harm as an imputation of stalking or persistent and obsessive harassment.

    31. The defence of contextual truth is not established.

      Conclusion

    32. Between January and December 2010, Google published to a substantial number of persons searching for “Dr Janice Duffy” or “Janice Duffy” the first Ripoff Report webpage that contained the following imputations defamatory of Dr Duffy:

      1.Dr Duffy stalks psychics;

      2.Dr Duffy harasses psychics by persistently and obsessively pursuing them;

      3.Dr Duffy spreads malicious lies and gossip about other people with a view to gaining sympathy for herself;

      4.Dr Duffy spreads lies about people dying;

      5.Dr Duffy spreads lies about people committing suicide;

      6.Dr Duffy is an embarrassment to her profession;

      7.Dr Duffy is unable to function in day-to-day life;

      8.Dr Duffy has been laid off by the hospital where she works because she cannot function in day-to-day life.

    33. Between January and December 2010, Google published to a substantial number of persons searching for “Dr Janice Duffy” the paragraph extracted at [335] above (first occurring) relating to the first Ripoff Report webpage that contained the following imputations defamatory of Dr Duffy:

      1.Dr Duffy stalks psychics;

      2. Dr Duffy is an embarrassment to her profession.

    34. Between January and December 2010, Google published to a substantial number of persons searching for “Janice Duffy” the paragraph extracted at [358] above (first appearing) relating to the first Ripoff Report webpage that contained the following imputations defamatory of Dr Duffy:

      1.Dr Duffy stalks psychics.

    35. Between January and December 2010, Google published to a substantial number of persons searching for “Dr Janice Duffy” or “Janice Duffy” the second Ripoff Report webpage that contained the following imputations defamatory of Dr Duffy:

      1.Dr Duffy stalks psychics;

      2.Dr Duffy harasses psychics by persistently and obsessively pursuing them;

      3Dr Duffy, without their permission, fraudulently and/or maliciously accesses other peoples’ emails, stored electronic materials and/or electronic memberships;

      4.Dr Duffy made unfair, inaccurate and damaging reports about psychics;

      5.Dr Duffy has disseminated lies about psychics;

      6.Dr Duffy spreads malicious lies and gossip about other people with a view to gaining sympathy for herself;

      7.Dr Duffy spreads lies about people dying;

      8.Dr Duffy has engaged in criminal conduct;

      9.Dr Duffy threatens and manipulates people to further her own ends.

    36. Between January and December 2010, Google published to a substantial number of persons searching for “Dr Janice Duffy” or “Janice Duffy” the paragraph extracted at [358] above (first occurring) relating to the second Ripoff Report webpage that contained the following imputations defamatory of Dr Duffy:

      1.Dr Duffy harasses psychics by persistently and obsessively pursuing them;

      2.Dr Duffy stalks psychics.

    37. Between January and October 2010, Google published to a substantial number of persons searching for “Dr Janice Duffy” the paragraph extracted at [358] above (second occurring) relating to the first 123 People webpage that contained the following imputations defamatory of Dr Duffy:

      1.Dr Duffy stalks psychics.

    38. The defences of innocent dissemination, qualified privilege, justification (except as to the misuse of government email) and contextual truth fail.

    39. It is necessary to proceed to trial of the remaining issues, being the defences of triviality and time limitation, the application for an extension of time, and causation and quantum of damages.  

      APPENDIX

      Ripoff Report 1[274]

      [274] (Emphasis added in italics to passages pleaded by the plaintiff as giving rise to imputations).

      Report #295712

      Report: Janice Duffy – Psychic Stalker! Psychics Beware of Australian Psychic Stalker!

      Reported by: (Riverton Wyoming)

      Janice Duffy – Psychic Stalker! Psychics Beware of Australian Psychic Stalker! Janice Duffy Stalked me on the computer for several months.  She uses the name Janice and other phoney names and keeps on sending you her name over and over again.  I know of her because she stalked me on the psychic website Kasamba and other websites.  I am sad to say that she has stalked other psychics as well.  Australia Adalade internet.

      Janice Duffy – Psychic Stalker!
      Psychics Beware of Australian

      Psychic Stalker

      Adelaide internet 5041

      Australia

      Category Psychic

      Submitted: Sunday, December 30, 2007
      Last posting: Tuesday, October 14, 2008

      Psychics must beware of a psychic stalker named Janice DuffyShe is a woman that comes from Australia and writes phoney rip off reports on psychics worldwideShe sends out threatening emails to people in hopes to get free psychic readings and free information from psychics.  She actually holds a PHD and works for a hospital in Australia.  I am sending this warning out to psychics worldwide in case you have also been stalked by this womanShe threatens psychics to abide by her rules or else she will blackmail them by writing rip off reports about them.  She uses this website to simply trash psychics.  She has been known to create multiple accounts on psychic websites like Kasamba and harrasses psychics over and over again.  She will not stop and has a stalker like mentality.  She spreads melicious lies and gossip about people in hopes to gain sympathy for her lifeShe cannot even work right now and has been laid off by the hospital in which she works because she cannot even function on a day to day life.  She is a stalker because she hunts psychics down and sends threatening emails that if you don’t do what she says, then she will make other people believe in the lies in which she is putting out.  Janice Duffy is from Adelaide Australia and is a senior researcher.  Please make sure to watch out for this woman and to avoid her at all costs for doing psychic readings for.  She is a woman who does not understand the term, “Entertainment purposes only.” She is also someone who spreads lies and says that she is another person from Australia and uses Australia in many of her rip off reports.  I know who she is because she befriends people on the internet in her internet chat groups that bashes Kasamba psychics.  She is someone that psychics need to be aware ofThe interesting thing is that she continues to get psychic readings on an ongoing basis and she has gotten them from several psychic websites and has harrassed psychics on an ongoing basis.  Psychics try to stop her by blocking her accounts.  However, Janice Duffy keeps on creating new accounts on any psychic website that she gets her hands on.  This is something that Janice is known for.  She also makes up lies about people dying and committing suicide. This is very sad since that is a serious issue and should be dealt with accordingly.  Janice Duffy works in a medical hospital and gets health insurance, but instead of seeking help with professional psychiatrists, she instead harrasses psychics.  Granted she may not like psychics and if this is the case, then do not get a psychic reading done by them.  Janice Duffy is someone that sends multiple emails out to psychics daily complaining about a guy that she has never met before on the internet and a man that she has fell in love with and she never even met him in person.  He is of African American descent and she is caucasian.  She is overly obsessed with him and stalks psychics for more information and if she doesn’t get any, she writes fake and phoney information about them onlineBeing she is from Australia, she is very careful about leaving her name behind.  However, many psychics have encountered this woman Janice Duffy and its time that psychics fight back.  Nobody likes to be stalked and Janice Duffy will not stop until the psychic community becomes aware of who Janice Duffy is and the fact that she has a serious stalking problemJanice also has dyslexia and has been known to create multiply accounts.  Janice wrote a phony rip off report about psychics such as Master Z and she used the name Janice from Australia.  She used blackmail to let psychics know that they must answer her emails or else she will create rip off reports about them. This woman should be best avoided and never dealt with.

      Please look for Australia in her rip off report because she doesn’t hide the fact that she is coming from Australia.  However, she does hide her real name and makes up extremely bizzare stories to gain sympathy for her delusions.  She needs a lot of help and this is something that psychics should not have to handle.  She is a PHD and should not be using her power to try to harrass and talk psychics.  She works for a hospital and its a shame that she knows the rules of the psychic websites and yet stalks psychics continuously on them.  Psychics, please beware of this woman.  You have been warned. If you wish to file a harrassment lawsuit against her for stalking, please write to me and I will give you her real mailing address so that you can call her local police station and have her stopped for stalking.  She harrasses continuously.  In most countries, stalking is against the law and has serious consequences.  For those interested, I can send you detailed information as to the anti psychic groups that she has started and starts right now as well as the hate mail that she sends to psychics.

      Mary anne
      Riverton, Wyoming

      USA

      This report was posted on “Ripoff Report on 12/30/2007 4:00:21 PM and is a permanent record located here: Ripoff Report has an exclusive license to this report.  It may not be copied without the written permission of Ripoff Report.

      #1            Story sounds similar to my friend’s experience with Janice

      Katie – Smalltown (U.S.A.)

      SUBMITTED:
      Monday,
      December
      31, 2007

      My friend was also continuously attacked by Janice thru emails about her obsession with this man.

      From reading other Ripoffreports, I found out Janice created a Kasamba victim’s group and took many client’s transcripts from their Kasamba accounts and ran off with it. 

      POSTED:
      Monday,
      December

      Janice Duffy is a dangerous person and the psychic community needs to be aware of herHer last measure of revenge is to make up lies in attempting to ruin psychic’s reputations since she isn’t able to bring down KasambaDr Janice Duffy is truly an embarassment to her profession as a Senior Researcher in Adelaide, Australia.

      #3            Dr. Janice Duffy uses her government work email address to email anti       Kasamba psychic clients.

      Katie –Smalltown (U.S.A.)

      SUBMITTED:
      Wednesday,
      January 02,
      2008

      Sugarpie you said

      I can’t believe this OP posted personal info on her, but a lot of it proved how educated, job having, important person she is.
      POSTED:
      Wednesday,
      January 02,
      2008

      I can’t believe she used her government email for personal purposes and it proves how stupid she is.  This will be reported to her superiors for breaking the law.

      #5            Report Janice

      Freya4 – Hollywood (U.S.A.)

      SUBMITTED:
      Monday,
      January 07,
      2008
      I feel the only necessary thing to do here is to report Janice to her Government/place of work, the fact that she is using Government hours and money to fuel her sick obsession with Psychics is downright wrongSurely someone must have her company name or the like from the work email that she has used to abuse psychics?

      POSTED:
      Monday,
      January 07,
      2008

      Ripoff Report 2

      Report: #295925

      Report: Dr. Janice Duffy

      Reported by: (Riverton Wyoming)

      Dr. Janice Duffy Stop the Australian Psychic Stalker Dr. Janice Duffy!! Adelaide, South Australia Adelaide, South Australia

      Dr. Janice Duffy
      Adelaide, South Australia
      Adelaide, South Australia Nationwide 5041
      U.S.A.

      Category: Psychic

      Submitted:  Monday, December 31. 2007

      Last posting: Saturday, December 06, 2008

      Dr. Janice Duffy P.H. D has been stalking psychics for a long time now and she must be stopped. Her harassing emails have caused many psychics to go into hiding because of her blackmailing and forcing psychics to respond to her emails.  She is from Adelaide, South Australia and has made numerous rip off reports and has lied about many psychics online.  She has a dog named Jake and she is obsessed with an African American boyfriend that she only met online and through the internet. Her story is very familiar to most psychics since she usually says that she is either from Australia, Toronto or Skyville Australia.  Her real name is Janice Duffy and she also uses the name Lucy as you can see in her previous rip off report. She creates numerous rip off reports about psychics claiming that they somehow wronged her or caused one of her friends to dieShe likes to go to psychic websites and harass psychics for free updates and to listen to her story over and over again. If you dont do what she says, then she is known to use blackmail and says that she will write rip off reports about you.  Her personal website is on the dogster website as she stated on a previous rip off report #268343.  Janice wrote Alternatively they can view my page on the Dogster site just put in Jake as the dogs name and Adelaide in the city in the find find by dogster†search.  Janice Duffy is known for creating internet anti psychic groups and she tells her information to many of her anti psychic friends.  She is an easy woman to track because she leaves a paper trail behind herself wherever she goes.  Its a shame that a P.H.D. is a stalkerHowever, Dr. Kevorkian was also a doctor as well.  These people have powerful minds and can be very crafty at doing bad things.  She works as a senior researcher and posts her picture on the internet for all to see.  She is a very lonely woman who comes to psychics very kind at first and then after a few psychic readings, she begins making her threats of blackmailPsychics can best protect themselves by knowing this information before you give a reading to Dr. Duffy.  She always has the same story of herself being in love with an African American man that she met over the internet and who she has not met yet in person.  She is extremely obsessed with him and asks questions like, “when will he come back to me and is he thinking of me.  She often sends her picture and the picture of the guy that she is in love with.  She also has a dog by the name of Jake that she sends to psychics as well and also posts a picture of them together on dogster.  Dr. Janice Duffy has tried to blackmail numerous psychics begging them for free updates and email updates and if you donât respond to her, she starts creating rip off reports with many lies to try to gain sympathy from people who will respond to her posts. Dr. Janice Duffy also has dyslexia.  In many of her posts, she will often misspell words because of her dyslexia.  She is someone that every psychic should know about.  She takes psychic readings extremely serious and she doesnt know what the words entertainment purposes only actually means.  Its shocking since she is a researcher and a P.H.D. holder from Australia.  This amazes me because she should know better and she gets medical insurance to see professional doctors in Australia.  We have numerous emails and other stalking information about Dr. Duffy.  She forms several online anti psychic internet groups and uses her threats to let psychics know that she will destroy their reputation unless you give her exactly what she wantsIts time that psychics know all about this woman.  She also uses several different email addresses that all link her back to Dr. Janice Duffy and she has slipped up far to many times online with people that she thought were her anti psychic friends.  In actuality, half of the people that she thinks are anti psychic are all actually psychics themselves.  She fell into her own game and now this stalker is being exposed to stop her. Psychics, please avoid this stalker if you happen to see her online or tries to get a psychic reading with youOf course she is all sweet in the beginning, but then her emails begin to get more and more demanding and she begins the blackmailing process. I am just as shocked as you are that she is a P.H.D. and a researcher.  However, stranger things have happened.  Dr. Janice Duffy likes to use the website Kasamba amongst other psychic websites and makes numerous user accounts to try and trick psychics because she is often blocked by many psychic advisorsThis is not the first time that Dr. Duffy has does this.  She has done this numerous times and she has also written fake and deceptive rip off reports about psychic websites. I ask you to stop Dr. Janice Duffy now by not giving her anymore psychic readings.  She needs serious medical help and is actually harming herself more than anyone else.  Please remember the facts once again.  She is a Caucasian woman and from Australia.  She has a dog named Jake and has an obsession for an African man and and she uses the names Janice, Lucy and other names.  However, she usually writes that she is from Australia, Toronto or other placesAfter the first few psychic readings, she tends to write emails to psychics for updates and when she doesnt hear back from you fast enough, she begins to send you hate mail which usually says that she is going to ruin your name and reputation online as a psychicIn my opinion, she is out to get any psychic that she can and she uses rip off reports so that it can show up in the search engines so that when someone types in your psychic name or handle, it will show a rip off report about you. She should be stopped and the only way to stop Dr. Janice Duffy from Australia is to not give her anymore psychic readings.  Save your reputation.  You know the facts, now its up to you to stop the psychic stalker.

      Mary ann
      Riverton Wyoming

      U.S.A

      This report was posted on Ripoff Report on 12/31/2007 1:54:36 PM and is a permanent record located here: Ripoff Report has an exclusive license to this report.  It may not be copied without the written permission of Ripoff Report.

      #2            Australian Dr. Janice Duffy senior researcher stalks Kasamba psychic     advisors and uses her Dr. title to allow people to believe that she is being     ripp

      Mary Anne – Riverton (U.S.A.)

      SUBMITTED:
      Wednesday
      January 02,
      2008

      Australian Dr. Janice Duffy senior researcher stalks Kasamba psychic advisors and uses her Dr. title to allow people to believe that she is being ripped off by psychics.  She is

      POSTED:
      Wednesday,
      January 02,
      2008

      responsible for most of the false rip off reports created about Kasamba and is used to doing extensive research on psychics since she is a senior researcher at her present job.  She is dangerous behind a computer and is a government worker. Stop stalking psychics doctor Janice Duffy and stop ruining their reputations because you can’t stop your obsession with psychic readings.

      Dr. Janice Duffy is responsible for the numerous fake rip off reports about psychics and is currently in the process of writing a detailed and researched rip off report about psychics. She is pretending to know the F.B.I. so that she can gather information about psychicsPsychic websites must not fall for her antics and she wants to stalk psychics until she gets her way.  She has told numerous people online through her anti Kasamba and anti psychic groups that she is going to bring Kasamba and their psychics down.  She is a dangerous woman and has stated several times in emails and in her group that she is going to do extensive research on psychics and track them down using their real names and psychic handles to ruin their businesses and to ruin their livesShe is a very sick woman and wants to stalk and destroy Kasamba and their psychics.  Kasamba is not only her target.  She is targeting many psychic websites. She is still using psychics and still making false claims against psychics and this companyShe won’t stop until she is locked up or sued.  A lawsuit must be brought against her by the psychic community and psychic companies.  She is now trying to use more U.S. states in her phoney psychic reports since previous reports has come out.  Her method is to befriend you and then attack you.  She is a Dr. and knows how to manipulate innocent people.  She knows how to convince psychics that she will be your friend and then she goes in for her attack and posts personal information about you all over the internet and she keeps on doing itShe will not stop.  She has an obsession with psychics and has told many psychics online that she is going to get them and take them down anyway that she canShe knows how to manipulate and she gives out her government email address to her most trusted online friendsHowever, most of them are psychics themselves looking to find out as much as they can about her so that they can sue her and stop the stalkerShe is a woman that has several identities and has easy access to government records since she researches drugs.  She can get mostly anything that she wants because she has the title Dr. in front of her name and manipulates and threatens people to give her what she wants.  Often pretending to be connected to the F.B.I. Don’t give her any information and keep your true identity to yourselves.  She will use it against you in a detailed report that she is writing about psychics and is threatening to sue psychics and psychic websites.  Dr. Janice Duffy is “Janice Duffy, BA (Hons), Ph.D. is currently a senior researcher at the South Australian Community Health Research Unit and a lecturer in Public Health at the Flinders University of South Australia.  Her Ph.D, thesis, on alcohol in the workplace, was supported by a National Drug Strategy Scholarship and compared the delivery of harm-reduction programs in the building and banking industries.  Janice has experience in a wide variety of health research and teaching concerned with disease prevention and health promotion.  She has participated in projects concerned with primary health care as well as general practice and alcohol and other drug research. â€

      As you can see, she is very equipped to stalk psychics and does this on a regular basis.  Please protect yourself.  This information is being put out because she is harming psychics and their businesses and the innocent lives of peopleShe makes up lies and spends her free time stalking and trying to find out the identities of psychics and stalking psychic companies. She is emotionally unstable and will post information about you online that you would rather be kept private.  She has already done this and her obsession cannot end.  Stalking is a mental illness and unless she gets treatment, she cannot stop herself.  She is ruing the lives of psychics and psychic companies.  Janice, psychic readings are for entertainment purposes only.  Remember that.

      Currently there are more than 5 well known Kasamba psychics that she is targeting in her anti psychic e-book.  She has told numerous people online that she is going to present her detailed research report to Kasamba as a way to blackmail them into doing what she wants. She has also told numerous people in her anti Kasamba and anti psychic groups that she is trying to find out the true identities of the psychics and she is also gathering the actual transcripts of other people’s psychic readings in order to expose psychicsShe is using blackmail and is currently writing and telling others what she is going to be doing.  Your name may or may not be on her list.  If you had given Janice a psychic reading, then you may be on her stalking listSince the stalking reports came out, she is using different handles and names and states of where she is fromIf you want to protect your identity, never give out your real name and information.  Dr. Janice Duffy will try to find it and will make it her priority to stalk youStalking is a serious illness and she cannot stop until she is medicated or put in jailDr. Janice has also stated in her anti-psychic groups that she will ruin the lives of psychics and their real names, handles and reputationsShe also likes to stalk psychics who are willing to sell her a spell.  That is her way of getting your personal living address and real namesShe is from Australia and stalks dailyIn her anti psychic group, many of her followers were upset because they passed on their private details from their Kasamba transcripts and felt like they were left high and dry.  She promised them she would help them and she ran off with their informationShe is not from the United States of America and is using psychics and their clients as a way to gather personal information about people as a way to blackmail and manipulate psychics and their clients. Many of Dr. Janice’s followers are upset because they feel like they were betrayed by her and are afraid that Janice may be using their information for illegal purposes.  Once you give out your information online, it can go anywhere.  Remember that you don’t know who you can trust online. Do not give out your information to this woman.  She will act like your friend and she will act like she is trying to get your information so that you can sell her a spell and then she will use it to attack you online and blackmail you as much as she could.  Don’t pay anything and don’t think that you can stop her.  She has been stalking for a long time now and everyone that knows Janice knows how dangerous she can be behind a computerPlease also note that many people in her anti psychic groups feel that she has email hacking software or knows and uses hackers.  It is rumored in some of her anti psychic groups that she tries to get your personal email address and then tries to hack into it.  She tells people that she is a Dr. and is doing something to help people.  However, she is just trying to use this information as a way to find out personal information and a way to try and ruin your life. Sadly, she really is a Dr. and uses that title as a way for you to gain her trust.  She will even give you her personal government email address.  You will not know that it is her since she uses different names, states and countries in her posts. From what we know of her, she has used her real name Janice and her fake name Lucy.  She is also from AustraliaBecause you can say that you are anyone from anywhere on rip off report without any proof, you can only imagine the evil that she can do and she has already done this and continues to do it. This is scary for anyone that has to work online because she is a true internet psychic and client stalkerWhat is even more bizarre is that Dr. Janice Duffy has used her government email address to email anti Kasamba clients.  This can be tracked by the governments webmaster.  We will be forwarding this report to her superiors as a way to gain court evidence that she did indeed write and receive emails from her anti psychic kasamba group members with her government email address; therefore breaking government rules.  You cannot use a company’s email address for personal purposes.  As you can see, Dr. Janice Duffy has messed up far too many times and now its time for this stalker to be stopped from the harm that she is causing to innocent people worldwide.  Psychics and clients please be careful.

      #3              Regarding Wow

      Karen – Henderson (U.S.A.)

      SUBMITTED:
      Wednesday,
      January 02,
      2008

      No one is dead and no one is disliking black people.  You totally missed the point of the entire post!  If Janice Duffy was attacking and harassing YOU then I am sure you would be singing a different tune.  The african american man was placed there as a means to identifying this Janice person! Think about what your going to say before you go blurting it out sounding like a idiot!

      POSTED:
      Wednesday,
      January 02,
      2008

      Readers SHOULD be warned against this woman if it is true what she is doing! No one should be subjected to that kind of harassment.  I know that post by the “husband” about a suicide is Janice.  Know how I know? Because the way she spewed venom against “Karen” and it was the wrong Karen.  I am the Karen that kept calling her out against her lunacy on this board! If it was just a “husband” persay there would of not been that much venom and ugliness against “Karen” unless the person has been responding to my posts in the past.  You know when you look beyond the surface you see whats really there.  So if your walking out here blind then its best you don’t read anything and respond anymore.

      #12          Janice is committing a crime

      Legaleagle – Paris (France)

      SUBMITTED:
      Friday,
      August 15,
      2008

      This woman Janice is obsessed, and is taking out her bad circumstances on the people who have tried to help her.  Anyone who bases their life on a psychic reading, needs to get some professional help.  I mean, they are only meant to be used as a guide and for entertainment purposes.

      POSTED:
      Friday,
      August 15,
      2008

      I have the feeling that what she is doing is highly illegal, in that she is publishing on the internet intellectual property that belongs to Liveperson.

      “Expert agrees that any information or content that Expert posts or transmits through LivePerson.com will not be considered Expert’s confidential information but rather this information, whether personal in nature or not, shall be owned by LivePerson.  Expert further agrees and consents to the Expert’s chats or transcripts, being captured in any format, controlled, processed and shared by LivePerson with third parties as designated solely by LivePerson;

      Expert grants LivePerson an unlimited, irrevocable, royalty-free license to use, reproduce, display, edit, copy, transmit, process, control, publicly perform, and create derivative works communicate to the public or any third party any such information and content on a world-wide basis”

      Surely this would also apply to clients.

      In any case, I actually feel sorry for this Janice person, because she is obviously obsessed and unbalanced.  I also feel sorry for the people whose reputations she is destroying, when all they are doing is trying to provide a service and make money for their families, like we all are.  She carries on about being dishonest, and yet, she is the one who is being dishonest.  Pot calling the kettle black if you ask me.

      #17          I think the only thing that is clear here

      Jessica – Wahiawa (U.S.A.)

      SUBMITTED:
      Friday,
      August 22,
      2008

      Is that Janice is absolutely insane

      POSTED:
      Friday,
      August 22,
      2008

      No one reading this would read two sentences from her without coming to the conclusion that she is unbalanced, and possibly dangerous.  If there is any “investigation” going on with authorities (that no one believes either) it should be an investigation into her poor elderly father who she probably has chained up in her basement, feeding him cat food while she demands he gives her “readings”

      Regardless of the comments from the OP I can’t even believe this women holds a PHD, except maybe in crazy.

      Its more likely thats just another facet of her on-line persona, part and parcel with her imaginary dog “Jake”, her war hero father, and her negro “boyfriend”

      I’m sure her family and neighbours get down on their knees everyday thanking God there is an internet, so she has another outlet for venting her toxic waste.

      …            

      #19            Yes Its Ridiculous

      Karen-Henderson (U.S.A.)

      SUMBITTED:
      Tuesday,
      September
      02, 2008

      Yes the rants and threats of of lawsuits from this Janice person is most definitely insanity.  No one is afraid of any lawsuits being filed around here.  It is comical to read at times.  You have to admit.  This Janice stuff is whats “entertainment” around here.  You talk about psychic for entertainment only crap.  Just get on this site and read this mess.

      POSTED:
      Tuesday,
      September

      02, 2008

      #20          The Janice Show

      Iris – Beverly Hills (U.S.A.)

      SUMBITTED:
      Wednesday,
      September
      24, 2008

      I wanted to bump this thread as well, so that people can CLEARLY see that Janice is off her rocker, and that’s putting it mildly.

      Her lengthy rants are indicative of a highly volatile and unbalanced mind.

      POSTED:
      Thursday,
      September
      25, 2008

      Now I WAS an advocate.  I had been in support of what she claimed to be doing.  I thought it was great that someone was going to actually compile evidence against the fake psychics and do something productive.

      But in light of recent events, I have come to realize that the only thing Janice cares about is being the center of attention.  She currently has a group of women in her Yahoo group, who are all vulnerable and in need of guidance.  They have all spent way too much money on psychic readings, and need to seek addiction counselling.  Instead, they have Janice as their “leader,” MISLEADING them. She still gets readings on the site regularly.

      These people are addicts.  I know this, as I was one in the past.  The only way to get better is to go 100% cold turkey and stop using psychic services.

      The only way to get healthy is to get away from Janice Duffy.

      I KNOW for a fact she’ll be targeting me here now that I am publicly being vocal, and now that I am eating MAJOR humble pie in terms of my previous endorsement.

      This woman is a loose cannon.  True, she threatens to do things that she really can’t do.  (1) If she could sue, she would. (2) No one would take her seriously.

      #25          Well as I said

      Sickofpsychos – New York (U.S.A.)

      SUMBITTED:
      Monday,
      September
      28, 2008

      In my previous thread, Pattie, I stated that, Jh is a client that is psychic addicted, she starts off liking them and praising them and then turns on them like some bi-polar disorder is taking over her…

      POSTED:
      Monday,
      September
      28, 2008

      Janice needs to give up, I mean she is making up stories about death, still making accounts on Liveperson, making multiple accounts, I mean she is out there… and whom ever follows her, what does that say about you.

      Ripoff Report 3

      Report: #363490

      Report: Dr. Janice Duffy

      Reported by: (Los Angeles California)

      Dr. Janice Duffy Senior Researcher Dr. Janice Duffy Psychic Stalker from the Respiratory Function Unit, Repatriation General Hospital, Adelaide, South Australia

      Dr Janice Duffy
      Respiratory Function Unit, Daws Rd, Daw Park
      Adelaide Australia, Nationwide 5000
      U.S.A.

      Phone: 0418 842 815

      Category: Psychic

      Submitted: Friday, August 15, 2008

      Last posting: Monday, August 18, 2008

      Wow, I cannot believe that Janice Duffy is still at it.  I had no idea that Janice would still be at this stalking game after all this time.  She has stalked me several times on Kasamba.  I can’t believe a 52 year old would sit around like this writing fake ripoff reports. Perhaps this is the only attention she ever gets and ever will get.  Her multiple personalities on ROR are her only real friends (like Lucy,S, and AussieBoy) She has the worst luck in love and takes it out on everyone else.  She doesn’t just take it out on them, but she stalks them.  She makes up new accounts on Live Person to keep stalking you but its always links back to her.  She thinks that her Dr. title is a respectable one but how can anyone take this nut case seriously?  Dr. Duffy threatens everyone with a law suit and she still has not come through on any of her empty promises.  She is out to get any psychic that she can. She is mentally ill.

      She shockingly works for the Australian government as a Senior Researcher from the Respiratory Function Unit at the Repatriation General Hospital in Adelaide South Australia.  She has “ties” to a friend that works in the Australian FBI who helps her to hack emails.  She hacked into my account several times on Kasamba and my own personal email account.  She seems to work with friends in the Australian government that help her to hack into psychic accounts.  She is after all a government employee and holds a prestigious position.  She hacks into many different types of account to include: email accounts, kasamba accounts. She even hacks psychic readers from her work place.  If she knows your real name, I would get a fraud alert put on your credit report because she knows how to hack.  I am writing all of this to let you know that this person is extremely sick.  She has a crazy obsession with psychics and simply won’t stop harassing them.  I’m posting her information so that if any psychic wants to sue this woman or get an order of protection against her, they have her information and you at least know who she is.  As you can see, she keeps posting lies on rip off report and shockingly she keeps on using her real name and says that she is guilty of doing some stalking.  She also stated in a previous rip off report that she can get away with this because of her position with the Australia government.  Wow!!! I was shocked to see that she is actually admitting to this and the worst part of all, she admits to making up lies about psychics here on rip off report.  Protect yourselves against this stalker.  If you find yourself getting hacked, chances are, it’s from her.  Once she has your information, she will try to mess your world up by hacking and stalking you consistently.  You have been warned.  Please beware of Dr. Janice Duffy the psychic stalker from Adelaide Australia.

      Dr. jake
      Los angeles, California

      U.S.A.

      This report was posted on Ripoff Report on 8/15/2008 10:36:21 PM and is a permanent record located here:  Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

      Ripoff Report 4

      Report: #363738

      Report: Dr. Janice M. Duffy Senior Researcher

      Reported by: (Southhampton New York)

      Dr. Janice M. DuffyDr.Janice M. Duffy Senior Researcher Dr. Janice M. Duffy Adelaide, Australia continues to stalk Live person Kasamba Psychics Adelaide, Australia Internet

      Dr. Janice M. Duffy Senior Researcher
      Respiratory Function Unit, Repatriation General Hospital,
      Daws Rd, Daw Park
      Adelaide, Australia, Internet 5041
      U.S.A.

      Phone: 61 8275 1189

      Category: Psychic

      Submitted: Sunday, August 17, 2008

      Last posting: Monday November 03, 2008

      Janice Duffy is coming to New York City in November to visit Liveperson directly at their corporate office.  She has been telling people this and she is not holding back any information.  Yes, she is traveling to New York City all the way from Adelaide Australia to purposely stalk Liveperson. There is no saying what she is up to.  She is posting files in her yahoo group and is now working on stalking more psychics. She is still in the process of building her e-book about psychics and trying to defame LivePerson. This would be fine to do if it would stop there.  However, she doesn’t stop there. She sends you multiple emails and goes to your personal websites and stalks and stalks and stalks and stalks and stalks and stalks and stalks. It doesn’t and will never end.  So far I have not seen Janice Duffy do anything with her so called e-book.  However, she keeps saying that this manual is impressive and large. This deranged woman is still on her rampage and she will never stop. Think about it.  She is 52 years old and has spent 52 years on planet earth.  The best that she can do with her life is lie, cheat, make false accusations and stalk psychics.  She mainly stalks psychics from the United States since they really can’t bother her because she lives in Adelaide Australia.  She is now using people to work for her in the United States who will put up some room and board for her when she comes into town to talk to Liveperson directly in their corporate office. Dr. Janice M. Duffy from Adelaide Australia is the stalker behind most of the anti- psychic reports here on rip off report.  She uses different handle names and she admits to doing some stalking on one of her posts.  Just keep reading about Janice from Adelaide, Australia and you will see that she is really a twisted sick person.  I do not sympathize with her because she will never stop! Her posts just keep on coming and coming every single day.  Just read and read. You will find her here over and over again. Be careful because she is out to get you. Just look at all of the innocent psychics she has hurt here already and she will not stop.  She is harassing, stalking and posting lies about psychics daily.  She wants you to feel sorry for her so that she can suck you in and become your friend.  When she is your friend, she will use your information against you and she will lie about you and make up stories about how evil you are and that she is of course the innocent victim here.  She has some sort of mental disorder and she loves to stalk online where she can’t get caught so easily.  She is one of these internet wackos that love to sit behind a computer and stalk and stalk and stalk.  Once she gets your email address, she will keep on sending you emails and threatening ones.  She won’t stop ever! You are better off changing your emails address, phone number and living address if she gets a hold of it.  This woman is clearly a monster and to look at her, you would not think so.  Her photo may be posted soon so that you can get an image of who this woman really is and what she looks like.  You would never think that she could be capable of doing such things.  She looks like your girlfriend from next door.  She is a senior researcher as reported in another report and she doesn’t look too tough.  However, behind a computer screen, she is a psycho.  She stalks, taunts and harasses you over and over and over and over and over again. I have a feeling that she is possessed because she is literally hunting down psychics online and harassing them.  Be careful about giving her your paypal information.  This has not been going on for just a week or two.  This is years.  Once she has it, she will use your real name against you. That’s how she is able to get your personal information. That is just one of her tactics.  She also tries to befriend your other psychic friends, in hopes that they will give her some information about you.  Scary? Yes it is.  There are several victims of Dr. Janice M. Duffy. She stalked and harassed me daily.  Does this story sound familiar to you? If it does, then it’s because Dr. Janice M. Duffy has done it too far to many psychics and she is proud of it. Her sick obsession with psychics is ongoing and even after a few years; she is still at her games. She is now setting up groups with her anti psychic friends who are trying to get information about psychics.  If I were you, I would not give anyone out there your personal details and information.  She actually has psychics working for her.  She tells them that if they do what she says, then she will not put their names in her anti psychic e-book that she is claiming on making available to everyone. That is of course blackmail. Many psychics have fallen for it and are actually working with her.  You never know when you are going to be her next victim.  I would personally work for a psychic network because once she has your information, the stalking begins. I don’t even care about her having a problem with psychic readings and writing ripoff reports about it’s not that.  It’s really all about the stalking and the harassing, threatening, lying and malicious attacks by her.  You cannot win against a stalker since it is a serious illness.  It’s really bad for Dr. Janice M. Duffy from Adelaide Australia you cannot win against her because she has some serious connections with the Australian government that exempts here somehow from getting caught.  I know that she has hacked my email and my account several times with some government software that she or her friends obtained.  I don’t believe her motive is to steal your money. I believe it is just to find out your information so that she can stalk you and threaten you.  She has not yet taken any psychic to court or Liveperson as of yet and she just makes up false lies and accusations against everyone that she possibly can. Her message is clear.  She is not out for justice. She is only out to harass, stalk and make your life miserable because hers is miserable. She stalks and stalks. I think I have made myself clear and I will keep posting as long as this stalker is still stalking psychics. Remember Janice, nobody here is your friend and you think that your friend Jennifer H. from the Bronx is really your friend and I can clearly tell you that she is not. Janice works in groups and has many US psychic friends that are trying to help her to stalk psychics.  They are not out to seek justice or to get their money back.  They only want to stalk, harass, threaten and make you run from your psychic job. Look out for more reports.  We will keep you up to date on her stalking friends as well.

      Susan
      Southhampton, New York

      U.S.A.

      This report was posted on Ripoff Report on 8/17/2008 12:09:41 AM and is a permanent record located here: Report has an exclusive license to this report.  It may not be copied without the written permission of Ripoff Report.

      #16            Susan
                     Karen – Henderson (U.S.A.)

      SUBMITTED:
      Wednesday,
      August 20,
      2008

      You have nothing to worry about because no agency is going to take Janice’s crap seriously. I am sure that your not worried. I have to admit watching her unravel like a loon is comical.

      POSTED:
      Wednesday,
      August 20,
      2008

      You did the RIGHT thing by warning those SHE has hurt by using this site as her weapon. Regardless if SHE agrees in your method and manner of doing so or not.

      I home someone will use the information you provided to stop this loon from bothering them.

      Be Blessed

      #27            WHOA …ANNOUNCEMENT PEOPLE

      Susan – Southhampton (U.S.A.)

      SUBMITTED:
      Tuesday,
      August 26,
      2008

      WOW!! I must be a Psychic … yesterday I had a feeling that I should visit this site …WHICH I HAVE NOT BEEN TO OR POSTED ON SINCE APPROX.MARCH, 2008! I KNOW SEE THAT SOMEONE IS POSITNG FOR ME/AS ME!!
      ACTUALLY, IT IS NO SURPRISE (JANICE). BE ADVISED I HAVE CONTACTED THIS STIE AND THE MATTER IS BEING LOOKED INTO.

      POSTED:
      Tuesday,
      August 26,
      2006

      GENERAL PUBLIC: IF YOU SEE A POST OTHER THAN THIS ONE FROM SUSAN/SOUTHHAMPTON ….IT IS NOT ME. Janice is and continues to be a very, very unstable individual and I don’t know what motivates her, nor do I care. She can pretend to be me, post as me and paste my correspondence with her from when I THOUGTH she was legit. ALL SHE WANTS.

      Here’s a tip … once you escape from the ruthless world of lies attached to Kasamba …. Your life becomes WONDERFUL.

      So…do what you want….slander IS a crime…whatever. These posts are NOT FROM ME.

      WHOA!

      #38            Joy/Joy K

      Patti – Madison (U.S.A.)

      SUBMITTED:
      Wednesday,
      September
      17, 2008
      I noticed that this is the one recent Kasamba/LivePerson thread that the fake Joy K has not posted on.
      POSTED:
      Wednesday,
      September
      17, 2008

      Is it because it is actually Janice trying to bury this thread? Watch for a series of new threads complaining to try to push this one down lower and lower so people don’t notice it.

      #41            One more thing 

      Iris – Beverly Hills (U.S.A.)

      SUBMITTED:
      Wednesday,
      September
      24, 2008
      I completely recant EVERYTHING I said months ago. I apologize. I was wrong. She had me fooled.

      JANICE IS STALKING PSYCHICS. NO doubt about it.

      Oh, did she ever fly to NY on her broom? LOL
      POSTED:
      Thursday,
      September
      25, 2008

      #60            The Reason ……

      Karen – Henderson (U.S.A.)

      SUBMITTED:
      Saturday,
      October 04,
      2008

      The reason Janice posted her personal information on this site is because she WANTS someone from this site to contact her via this information. Especially on her job. This way she can play the victim on her job and to her neighbours. She invites harassment but no one is stupid enough to fall for this bull. To go as far to post as Susan and Maryanne is just sick. Everyone knows shes a sicko except for the victims (Janice is the one victimizing them with manipulation and lies) in her group and the no lifers who constantly arise to her defense whom very well could be all her multiple personal ties because no one could be that stupid or could they? Someone should start a anti Janice yahoo group around here. Nah. Then she would be over there acting a damn fool. Let her rot in her own hell which has become her mind.

      The group is obsessed with Kasamba/Liveperson website and ripoff report website. Shamefully manipulated by Janice. I pray that one day the group members will tire of the blatant Janice manipulation and lies and move on. This depends on how long they want to remain in the dependent personality stage.

      Ripoff Report 5

      Report: #417297

      Report: Janice Duffy – Her Group, Kasamba And Melodie Davd James

      Bluedragon Connection

      Reported by: (LA Alabama)

      Janice Duffy Her Group And KasambaJanice Duffy – Her Group, Kasamba And Melodie Davd James Bluedragon Connection She is psycho. Be there and be prepared to have your information circulate through Kasamba utopia group readers New York Internet.

      *Consumer Comment: To Jackie in New York who wrote “Janice Duffy and her group continue to be me dangerous, irresponsible and delusional”

      Janice Duffy – Her Group, Kasamba

      And Melodie Davd James

      Bluedragon Connection

      Liveperson.com

      New York Internet

      U.S.A.

      Category:  psychic fortune tellers

      Submitted: Wednesday, January 28, 2009

      Last posting: Friday, December 04, 2008

      Janice is part of utopia – the group of psychics that discuss clients. She is the dog on a leash for melodie, bluedragon, david james, nicola

      Speak against their gang and you are in for a surprise, you will be bullied just like they bully the psychics. they want the competition out so they are doing everything to take away other psychics clients by bad mouthing them, editing their readings on this group and making melodie, david james, nicola to be the stars of LP

      Another kind of fraud!! send your readings to janice, all she will do is pass on your details to melodie and dj and their group. Ever wonder how david james knows your details even before you open your mouth in his chat readings? they client share details, try him on keen or melodie, they are crap.

      Since janice started her sh** melodie has risen, janice’s job is to find melodie more clients. try her out, see if she is right for you. she is not a psychic nor an astrologer, she bull shitts her way and plays with words. none of her predictions everrr come true. lying fraud.

      Mia

      LA, Alabama

      U.S.A.

      This report was posted on Ripoff Report on 1/28/2009 12.39:53 PM and is permanent record located here: http”// Report has an exclusive license to this report. It may not be copied without written permission of Ripoff Report.

      #1              Mia is RIGHT! Janice and the Kasamba
      Utopia group are in it together

      Jackie – New York (U.S.A.)

      SUBMITTED:

      Thursday,

      January 29,

      2009

      Janice admits she will not say bad things about Melodie or Nicola. That is because she is helping them rise in the ranks. They give her free readings in exchange for the positive press.  Janice is in bed with that group of Melodie, Nicola, DavidJames and Bohemian Moon.  DO NOT SHARE YOUR TRANSCRIPTS WITH JANICE. Janice cant be trusted. She will post your stories in her group and the group has psychics for members. Once she uploads your private sessions for all to see, you are f*cked. Anything you tell Janice will become public.  If you value your privacy, stay away from Janice and her group.

      POSTED:

      Friday,

      January 30,

      2009

      #2            Janice Duffy and her group continue to be more dangerous,    irresponsible and delusional  

      Jackie – New Your (U.S.A.)

      SUBMITTED

      Saturday,

      January 31,

      2009

      ---In weakguyonkasamba@..., bigstargazer@

      wrote

      Ok one of Tallulah’s predictions is now delayed by about 1 week or so, it was a strong prediction due to happen over a week ago - & nothing yet. Not even a hint of it happening. I thought abt going back to her to see whats happening – but the price is still steep. I’ll wait it out a few weeks just to see if it will. But already I am sort of losing a bit of faith …! :(

      This kind of post is exactly why Janice needs to be stopped.  Her group is not about getting help and stopping these of fake psychics. Janice continues to give advice to these poor souls about which psychics are supposedly real and which are not.

      Wake up call to the members of weakguyonkasamba. NONE OF THE PSYCHICS ARE REAL. You are living in a fantasyland and should get professional counseling in the real world.

      The above post by bigstargazer is proof positive of how dangerous Janice Duffy really is. These people are talking about predictions and living their lives based on psychic predictions and bigstargazer is even considering going back to the psychic again even though the prediction isn’t happening!

      #10           Nope Lisa, you are wrong

      Jackie – New York (U.S.A.)

      SUBMITTED:

      Sunday,

      February 01,

      2009

      I am not a member or former member of KU or EAK.  I didn’t know what EAK was either, and based on your answer I still don’t. I don’t know which experts are in which groups and frankly I don’t care.

      POSTED:

      Sunday,

      February 01,

      2009

      I am not targeting any one group or any one expert. I am saying that ALL OF THE PSYCHICS ARE FAKES. I am not endorsing anyone. I am not suggesting that there’s someone you should go to.  I am saying DONT GO TO ANY OF THEM.

      I am not an expert, psychic, reader, what have you. I once was needy enough to use the psychics on liveperson (or kasamba when I was using it) and none of them were right. They all guessed or did cold readings or made predictions that never came true and all blocked me once I let them know they were wrong.

      I have no transcripts to share as I am not on the site. I have no emails to share either. If I did have any of that kind of evidence why would I be dumb enough to post it on a site like this?

      Your demand for “evidence” is something Robin Bluedragon seems to do on this site all the time. And “evidence” is something that Janice Duffy seems to share with everyone. For all of her hot air since 2007 (for two years now), she has never gone ahead with any of her threats. Her life purpose seems to be ot stalk and harass people and search for a real psychic.

      I have no alliance with anyone.

      #13           Janice personality splitting even more

      Jackie – New York (U.S.A.)

      SUBMITTED:

      Friday,

      February 13,

      2009

      So now she has 3 identities in her own group. Not only is she weakguyonkasamba and gsinfoseeker, but now also warning543219876.

      POSTED:

      Friday,

      February 13,

      2009

      She’s getting desperate. Still talking about who is real and who isn’t. Is still calling psychics.

      Almost 2 years since she first came on the scene and she is still talking about doing a report.

      A few months ago she promised she would go silent in the group, stop posting, and said she’d go away to finish the report.  That silence lasted only about a week, then she resurfaced with multiple new identities in the group.

      Maybe she is related to Nadya Suleman. Mentally unstable people.

      Ripoff Report 6

      Report #403390

      Report: Janice Duffy Kasamba LivePerson

      Reported By: (Houston texas)

      Janice Duffy Kasamba LivePerson NZ Client Beware – a very friendly warning NYC Internet

      Janice Duffy Kasamba LivePerson

      LivePerson

      Internet

      U.S.A.

      Category: Astrologers & Psychics

      Submitted: Saturday, December 20, 2008

      Last posting: Friday, January 2008

      Janice is in legal issues with Liveperson. If you do speak against psychics or in agreement with her then choose your words wisely. Re-read your statement before posting in her group or anywhere else because LP are picking up cases.  Janice is in the center of all of this and she knows it.

      Fiona

      Houston Texas

      This report was posted on Ripoff Report on 12/20/2008 9.30:56 AM and is permanent record located here: -psychics/janice-duffy-kasamba/janice-duffy-kasamabe-liveperso-dc63c.htm. Ripoff Report has an exclusive license to this report. It may not be copied without written permission of Ripoff Repor

      #4              All I am saying is to be careful of the use of words anyone uses in forums        Fiona – Houston (U.S.A.)

      Janice has sent de*th threats to people. She has been talking about having those threats herself too, to protect herself. This has been getting worse since February 2008.

      She is intelligent enough to post as different identities, use different kind of language with no spelling problem. When she types as herself she makes very big mistakes, capital letters, going on about Dr Jake because she is fighting the case as “Psychologically unstable and ill with severe depression”. This is not true. She will keep on saying that she is not able to hold a forum together, she loses temper, she is sick, she doesnt eat anything, she has other people who help her through, she fell outside a gas station and hurt her head.  These areall being used to prove she is not well. She has email conversations with some members of the forum where she is explaining how she is not psychologically fit. She is using these in her defense. She does not want to be the moderator of her own forum because she wants to avoid this, this is shifting the blame or sharing it.

      She needs support from people more than anything right now.  In her own forum she uses a few identities to post as others, LP has track of this due to her IP and her use of cyber cafes. She knows she is being watched, she keeps changing her computer by deliberately destroying them few weeks at a time. She gets these replaced thinking she is leaving no proof of stalking and threats.

      I could go on about his but this is not the purpose to say what is happening regarding her. My purpose is to let all those innocent people who are following her to publish her report, she cannot publish. She is in a lot of trouble. Her initial motive might have been right but she has gone so far in these de*th kind of threats to a few psychics and LP (including the CEO) that this is getting worse by the day. Discuss, dont leave her forum. What you discuss should be legally safe. The best way I know is to always use a disclaimer in any forum. Read everything before you post where you are sure nothing comes across as a threat.

      #20           Janice is Bluedragon and KU’s Puppet on a String

      Charlotte58 – PITTSBURGH (U.S.A.)

      SUBMITTED:

      Sunday,

      December

      28, 2008

      Robin Bluedragon and his KU Posse are who Janice gets her readings from. It’s them who have been telling Janice who the supposed fake psychics are so that she can go harrass, cyberstalk and generally anoy them till they go offline. Bluedragon and his KU Posse have been using Janice all thi time to get rid of the real psychics who are the fakes competition. Bluedragon and his KU posse are the real fakes but they set up a scam with Janice as the puppet on the string doing there bidding in other words their dirty work for them.

      POSTED:

      Sunday,

      December

      28, 2008

      Two of his current inner circle KU posse friends have been helping our research group Stop All Fake Psychics Now for some time. We have evidence of the plots involving Janice in the form of chat messenger copies, e-mail messages and private posting messages, as well as other scamming plots and plans and client information sharing.

      As for Janice, she is a dangerously unhinged individual that needs counselling and needs to get away from fakes like Robin bluedragon and his KU Posse, because they are getting her to harrass, bully, lie, cheat and cyberstalk real deal psychics, while they sit back laughing and patting themselves on each others backs at how they’ve manipulated this person into doing exactly w2hat they want her to do. Eventually and sooner rather than later, Janice will get into trouble making the wrong enemies at Bluedragon and the inner circle KU Posse requests, and when that does happen and she does get into trouble Robin and the rest of their gang will sit back and hold up their hands and say that she was a trouble soul they were trying to help and let Janice take the entire fall for all that has happened.

      The cyberstalking, the harrassment, the fake suicide stories that were created by Bluedragon and his KU inner circular Posse who gave Janice the idea and then sat back and watch this unstable woman torture and upset real psychics, while they made jokes about Janice and talked behind her back about all the mad and crazy things that they suggested that she do to the supposed fake psychics who were actually the real psychics. It’s a sad and yet totally unacceptable situation.


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