Legal Services Commissioner v Jackson

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CITATION:

Legal Services Commissioner v Jackson [2017] QCAT 207

PARTIES:

Legal Services Commissioner
(Applicant)

v

Amanda Lee Jackson

(Respondent)

APPLICATION NUMBER:

OCR120-13

MATTER TYPE: Occupational regulation matters

HEARING DATE:

On the papers

HEARD AT:

Brisbane

DECISION OF:

Justice DG Thomas, President

Assisted by:
Ms Joanne Collins (Legal panel member)

Dr Margaret Steinberg (Lay panel member)

DELIVERED ON:

26 June 2017

DELIVERED AT:

Brisbane

ORDERS MADE:

1.    In relation to Charge 1, the Tribunal concludes that the conduct of Ms Jackson amounted to unsatisfactory professional conduct.

2.    Charges 2, 3 and 4 are dismissed.

3.    The Legal Services Commissioner must file in the Tribunal and give to Amanda Lee Jackson one (1) copy of any submissions on sanction and costs, by:

4:00pm on 18 July 2017.

4.    Amanda Lee Jackson must file in the Tribunal and give to the Legal Services Commissioner one (1) copy of any submissions on sanction and costs in reply, by:

4:00pm on 8 August 2017.

5.    Unless either of the parties requests an oral hearing before 8 August 2017, the matter will be determined on the papers after 8 August 2017.

CATCHWORDS:

PROFESSIONS AND TRADES – LAWYERS – COMPLAINTS AND DISCIPLINE – PROFESSIONAL MISCONDUCT AND UNSATISFACTORY PROFESSIONAL CONDUCT – SOLICITOR’S COSTS – where applicant alleged respondent overcharged her clients – where previous finding by District Court as to assessment of costs – where retainer agreement did not provide respondent could charge for care and consideration – where respondent charged for work done after termination of the retainer – whether respondent entitled to charge for those costs in the circumstances – whether unsatisfactory professional conduct or professional misconduct

PROFESSIONS AND TRADES – LAWYERS – COMPLAINTS AND DISCIPLINE – PROFESSIONAL MISCONDUCT AND UNSATISFACTORY PROFESSIONAL CONDUCT – TRUST MONEY – where applicant alleged respondent made trust account disbursements without authority – where respondent referred to trust account authorities in retainer agreement, in separate letter and two handwritten authorities appearing on invoices rendered – whether the words of the trust account authorities authorises the disbursements made – whether the trust account authorities were operative at the time the disbursements were made – whether unsatisfactory professional conduct or professional misconduct

PROFESSIONS AND TRADES – LAWYERS – COMPLAINTS AND DISCIPLINE – PROFESSIONAL MISCONDUCT AND UNSATISFACTORY PROFESSIONAL CONDUCT – OTHER MATTERS – where applicant alleged respondent failed to maintain reasonable standards of competence and diligence in claiming a lien over the client file which delayed the administration of the estate – where communications between respondent and client’s new law firm – where offer by respondent to release files – where clients new law firm instructed no urgent need for release of files – where respondent outlined concerns to applicant – whether conduct fell below the standard of competence and diligence – whether unsatisfactory conduct or professional misconduct

PROFESSIONS AND TRADES – LAWYERS – COMPLAINTS AND DISCIPLINE – PROFESSIONAL MISCONDUCT AND UNSATISFACTORY PROFESSIONAL CONDUCT – OTHER MATTERS – where applicant alleges respondent failed to respond to notice issued under section 443(3) Legal Profession Act

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Details
Case
[2017] QCAT 207
Decision Date

CaseChat Overview and Summary

The Legal Services Tribunal of Queensland was presented with a case brought by the Legal Services Commissioner against Amanda Lee Jackson, a solicitor, concerning allegations of professional misconduct and unsatisfactory professional conduct. The Commissioner alleged that Ms Jackson had overcharged her clients, made trust account disbursements without authority, failed to maintain reasonable standards of competence and diligence in relation to a client file, and failed to respond to a notice issued under section 443(3) of the Legal Profession Act 2007 (Qld). The Tribunal had to determine whether Ms Jackson's conduct amounted to unsatisfactory professional conduct or professional misconduct under the Legal Profession Uniform Law Application Act 2014 (Qld).

In examining the allegations, the Tribunal found that Ms Jackson's conduct in overcharging her clients amounted to unsatisfactory professional conduct. However, the Tribunal dismissed the other charges. Regarding the trust account disbursements, the Tribunal considered the retainer agreement and other authorities provided by Ms Jackson and concluded that the authorities did not explicitly authorise the disbursements made. However, the Tribunal did not find it necessary to determine whether the authorities were operative at the time of the disbursements since the conduct did not amount to professional misconduct or unsatisfactory professional conduct. As for the claim of incompetence in maintaining a lien over the client file, the Tribunal was satisfied with the communication between Ms Jackson and the client's new law firm and the offer to release the files. Finally, the Tribunal held that the Commissioner could not compel Ms Jackson to create a document in response to the notice, and therefore, the conduct did not amount to professional misconduct or unsatisfactory professional conduct.

The Tribunal concluded that Ms Jackson's conduct amounted to unsatisfactory professional conduct in relation to Charge 1. Charges 2, 3, and 4 were dismissed. The Legal Services Commissioner and Ms Jackson were directed to file and exchange submissions on sanction and costs by specified dates. Unless either party requested an oral hearing before 8 August 2017, the matter would be determined on the papers after that date.

Orders

Orders of the court

1. In relation to Charge 1, the Tribunal concludes that the conduct of Ms Jackson amounted to unsatisfactory professional conduct.

2. Charges 2, 3 and 4 are dismissed.

3. The Legal Services Commissioner must file in the Tribunal and give to Amanda Lee Jackson one (1) copy of any submissions on sanction and costs, by:

4:00pm on 18 July 2017.

4. Amanda Lee Jackson must file in the Tribunal and give to the Legal Services Commissioner one (1) copy of any submissions on sanction and costs in reply, by:

4:00pm on 8 August 2017.

5. Unless either of the parties requests an oral hearing before 8 August 2017, the matter will be determined on the papers after 8 August 2017.

Background

Background to the litigation

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Evidence

Evidence Before The Court

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Decision

Reasons for decision

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Ratio Decidendi

Legal Principle Established

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