[2024] UKSC 6
On appeal from: [2022] EWCA Civ 497
JUDGMENT
Armstead (Appellant) vRoyal & Sun Alliance Insurance Company Ltd (Respondent)
before
Lord Briggs
Lord Leggatt
Lord Burrows
Lord Richards
Lady Simler
14 February 2024
Heard on 23 November 2023
Appellant
Benjamin Williams KC
Ben Smiley
(Instructed by Principia Law (Rudheath))
Respondent
Lord Marks KC
Quentin Tannock
(Instructed by DAC Beachcroft Claims Ltd (Newport))
LORD LEGGATT AND LORD BURROWS (with whom Lord Richards and Lady Simler agree):
Introduction
This claim for £1,560 has reached the Supreme Court on a third appeal. Although the sum at stake is small, the decision has the potential to affect a significant number of other cases. Moreover, it raises some fundamental questions in applying the tort of negligence in a situation where economic loss, comprising a contractual liability to pay a sum of money, has resulted from physical damage to property. In particular, is that loss irrecoverable, either because it is “pure economic loss” or because it is too remote?
The claim arises from a road traffic collision in which a hire car was damaged through the fault of the other driver. The main issue is whether the damages recoverable by the hirer from the other driver (or their insurer) include, as well as the cost of repair, a sum which the hirer has agreed to pay to the hire company for the company’s loss of use of the car while it is unavailable for hire because it is off the road for repairs.
The facts
The claimant (and appellant), Lorna Armstead, was unlucky enough to be involved in two road traffic collisions within a short space of time, neither of which was her fault. After the first collision, while her car was being repaired, she hired a car, a Mini Cooper, from a company called Helphire Ltd on credit hire terms. The business model of credit hire companies is that they rent out a substitute car on credit to an accident victim believed not to have been at fault while the victim’s car is repaired. The hire company seeks to recover the hire cost on behalf of the victim from the other driver’s insurers and only looks to the victim for payment if the claim fails. In the normal course of events this enables the accident victim to have the use of a car for which she does not have to pay.
The hire agreement between Helphire and Ms Armstead dated 11 November 2015 was on Helphire’s standard terms, which included an obligation on the hirer to return the vehicle in the same condition as it was at the start of the hire and to indemnify Helphire for any damage to the vehicle. A further term of the agreement is central to this appeal. Clause 16 stated:
“You will on demand pay to [Helphire] an amount equal to the daily rental rate specified overleaf, up to a maximum of 30 days in respect of damages for loss of use for each calendar day or part of a calendar day when the vehicle is unavailable to Helphire for hire because … the Hire Vehicle has been damaged.”
There is evidence, and it is an agreed fact, that terms similar to clause 16 were common in car rental agreements.
On 23 November 2015 a Ford Transit Connect van collided with the Mini Cooper hire car which Ms Armstead was driving. The parties have agreed that the driver of the van was negligent and that Ms Armstead was not at fault. Although the hire car was damaged, Ms Armstead was able to carry on driving it until the repairs to her own car had been completed, whereupon she returned the hire car to Helphire. The hire car was then repaired between 8 and 21 January 2016, a period of 12 days. Helphire subsequently made a demand on Ms Armstead under clause 16 of the hire agreement for the rental charge for this period. It is agreed that the applicable daily rental rate was £130 so that the amount payable under clause 16 is £1,560.
It should be noted that the daily rental hire rate was what is termed the “credit-hire” rate and it is not in dispute that this was significantly higher than the standard (ie “basic”) rental rate charged by a hire company that was not operating on credit hire terms.
These proceedings
Proceedings were brought by Ms Armstead as claimant against the van driver’s insurers, Royal & Sun Alliance Insurance Company plc (“RSA”) who, under the European Communities (Rights Against Insurers) Regulations 2002, are directly liable to a party who has a cause of action against their insured in tort arising out of an accident. The remedy claimed was damages comprising (i) the cost of repairs and (ii) the sum claimed from Ms Armstead by Helphire under clause 16 of the hire agreement, which for short we will call “the clause 16 sum”.
It is fair to assume that Ms Armstead has not been paying out of her own pocket to pursue a claim for £1,560 all the way to the Supreme Court and that the proceedings have been funded and pursued in her name by Helphire in the exercise of a right to do so that it has under the hire agreement. While it is as well to keep an eye on this commercial reality, it is not suggested by RSA (the respondent to this appeal) that it alters the legal analysis of the claim. Ms Armstead is the claimant; it is her rights which are being enforced and whether the claim is valid or not does not depend on who is funding the proceedings.
In its defence RSA admitted that the collision was caused by the negligence of its insured. It did not admit liability for the cost of repairs. In answer to the claim for the clause 16 sum, RSA pleaded that clause 16 was an unfair term under sections 62 and 63 of the Consumer Rights Act 2015 and/or a penalty and was therefore unenforceable. RSA further asserted that Ms Armstead had a duty to mitigate her loss by refusing to pay the clause 16 sum to Helphire.
The trial
The claim was allocated to the small claims track and was tried on 1 July 2019 in the County Court at Walsall before Deputy District Judge Fawcett. He dismissed the claim on the ground that Ms Armstead did not have any proprietary interest in the hire car and, accordingly, had no right to recover economic loss which she suffered as a result of the damage to the vehicle caused by the negligent driving of RSA’s insured. In other words, he held that the loss was irrecoverable pure economic loss. The Deputy District Judge did not make any findings as to clause 16 being unfair, unenforceable or a penalty.
The first appeal
Ms Armstead appealed against this decision. The appeal was heard by Recorder John Benson QC, who dismissed the appeal: [2022] Lloyd’s Rep IR 574. Before the Recorder, RSA accepted that the fact that Ms Armstead was in possession of the hire car as a bailee when it was damaged entitled her to recover compensation for the diminution in value of the car. RSA accordingly conceded that the Deputy District Judge had been wrong to reject the claim for the cost of repairs and that Ms Armstead was entitled to judgment for this sum. But RSA argued, and the Recorder accepted, that she was not entitled as a matter of law to recover the clause 16 sum.
The essence of the Recorder’s reasoning was that Helphire should not be able to recover, by way of a claim brought in the name of Ms Armstead, a greater sum as compensation for its loss of use of the vehicle while it was repaired than Helphire could have recovered if it had sued RSA for such loss directly. The Recorder concluded that, if Helphire had claimed damages for loss of use, the assessment of those damages would have followed the approach identified in Beechwood Birmingham Ltd v Hoyer Group UK Ltd[2010] EWCA Civ 647; [2011] QB 357. In that case the claimant was a substantial motor dealership with many vehicles at its disposal. A car driven by an employee, which was allocated to him out of the claimant’s stock for his personal use, was damaged as a result of the defendant’s negligence. Rather than allocating a similar car to the employee from the claimant’s own pool of available cars while the damage was repaired, the claimant hired a replacement vehicle on credit hire terms for its employee’s use. The Court of Appeal decided that, on these facts, the hire cost was not recoverable as damages for the loss of use and that the appropriate measure of damages was interest on the capital value of the damaged car and any depreciation in value during the period of repair.
The Recorder held that in circumstances where the clause 16 sum was not, for this reason, a reasonable estimate of Helphire’s actual loss of use, Ms Armstead’s liability to pay this sum to Helphire was not a reasonably foreseeable consequence of the collision. He also held that the clause 16 sum amounted to “relational economic loss” which was not recoverable, and that RSA’s insured did not owe a duty of care to Ms Armstead to prevent her from incurring a contractual liability to pay this sum: see para 72 of his judgment. The Recorder said that he had not been persuaded that clause 16 was unfair under the Consumer Rights Act 2015 or that it was an unenforceable penalty clause, which in any event was not a ground on which the Deputy District Judge had relied to dismiss the claim (paras 75-76).
The Court of Appeal’s decision
Ms Armstead appealed, once again, to the Court of Appeal. Again, her appeal was dismissed: [2022] EWCA Civ 497; [2022] RTR 23. Two points should be noted about how the case was argued in the Court of Appeal which are relevant on this appeal. First, RSA did not pursue any argument that clause 16 was unenforceable either as an unfair term or as a penalty. Second, a concession was made by counsel for Ms Armstead that she could not claim the clause 16 sum as damages if it did not represent a genuine and reasonable attempt to assess the likely losses to be incurred by Helphire as a result of its loss of use of the hire car.
The main judgment was given by Dingemans LJ. He held that Ms Armstead was not entitled to recover the clause 16 sum as damages from RSA for a number of reasons. In summary, these were: (i) that clause 16 of the hire agreement was an “internal arrangement” between a bailee and the bailor and, as such, could not be a basis for recovering losses from a third party; (ii) that clause 16 was not negotiated at arm’s length and was not a “true independent agreement” between Helphire and Ms Armstead; (iii) that clause 16 did not represent a genuine and reasonable attempt to assess the likely losses to be incurred by Helphire as a result of loss of use of the hire car; (iv) that the clause 16 liability was a form of irrecoverable pure economic loss because it arose from the internal agreement between Helphire and Ms Armstead; and (v) that because clause 16 did not represent a genuine and reasonable attempt to assess the likely losses to be incurred as a result of loss of use of the hire car, the loss claimed was not reasonably foreseeable and was too remote to be recoverable.
Singh LJ gave a short concurring judgment in which he held that Ms Armstead’s liability under clause 16 of the hire agreement was pure economic loss and was irrecoverable because it did not flow directly and foreseeably from the physical damage to the car. Bean LJ agreed with both the other judgments.
General Principles
The claim has been rejected in all three courts below. But numerous different reasons have been given for this result, most of which are, we think, clearly inconsistent with the basic legal principles applicable to claims in the tort of negligence arising out of damage to tangible property. It is helpful to start by recalling three well-established principles.
First, a person owes a duty of care not to cause physical damage to another person’s property (such as a car) and, if in breach of that duty, is liable to pay damages to compensate that person for the diminution in value of the property and any other financial loss consequent on the damage: see eg SCM (United Kingdom) Ltd v WJ Whittall & Son Ltd[1971] 1 QB 337; Spartan Steel & Alloys Ltd v Martin & Co (Contractors) Ltd[1973] QB 27. This is subject to the general principles which limit the recovery of damages in tort, including the limitation that loss is not recoverable if it is too remote a consequence of the wrong.
Second, by contrast, someone who negligently causes physical damage to another person’s property is not liable to pay compensation to a third party claimant who suffers financial loss as a result of the damage: see eg Cattle v Stockton Waterworks Co (1875) LR 10 QB 453; Candlewood Navigation Corpn Ltd v Mitsui OSK Lines Ltd[1986] AC 1; Leigh and Sillavan Ltd v Aliakmon Shipping Co Ltd (The “Aliakmon”)[1986] AC 785, 809-810. It is not enough that the claimant had contractual rights which were rendered less valuable by the damage if the property in question was not the claimant’s. For example, in Cattle v Stockton Waterworks the claimant contractor was engaged by a landowner to make a tunnel under a road. A water pipe running under the road which the defendant water company was responsible for maintaining leaked, causing flooding which hindered and delayed the construction work. The Court of Queen’s Bench held that, even if (as alleged) the leak resulted from the defendant’s negligent failure to keep the pipe in proper repair, the contractor had no claim against the water company for the economic loss which it suffered by reason of its contract with the landowner being less profitable as a result of the damage to the land. The economic loss suffered in cases of this kind, which cannot be recovered, is usually referred to as “pure economic loss”, meaning economic loss that is not consequent on damage to, or loss of, the claimant’s property (or on personal injury to the claimant).
Third, to count as the claimant’s property for this purpose it is sufficient that the claimant has a right to possession of the property. At common law a person in possession of property has a right to possession of it as against a stranger. Thus, a bailee in possession of property can claim damages from a stranger whose negligence results in the loss of, or physical damage to, the property: see eg The Winkfield[1902] P 42.
Subject to one point, the application of these principles to the present case is, or should be, straightforward. A relationship of bailment arises where a person voluntarily, whether gratuitously or under a contract, takes temporary possession of property from another with that other person’s consent. It is agreed: (i) that Ms Armstead was a bailee in possession of the hire car on the terms of the hire agreement with Helphire (the bailor) when RSA’s insured caused physical damage to the car by his negligent driving; and (ii) that, as a result of the damage, the car was unavailable for Helphire to hire out for 12 days. Further, as noted above, although RSA pleaded in its defence that clause 16 of the hire agreement was unenforceable, that contention was no longer pursued by the time the case reached the Court of Appeal. It must therefore be taken that, as a result of the physical damage to the car, Ms Armstead became liable to pay the clause 16 sum to Helphire. It follows from the well-established principles stated above that Ms Armstead is entitled to recover the clause 16 sum as damages from RSA, subject only to the question whether this loss is too remote or is excluded by any other limitation on the recovery of damages in tort.
Where it is shown that loss has (factually) been caused by the defendant’s breach of a duty of care, five principles are capable of limiting the damages recoverable by the claimant. They are: (i) the scope of the duty; (ii) remoteness; (iii) intervening cause; (iv) failure to mitigate; and (v) contributory negligence. Although RSA has raised the first four of these principles as further reasons (ie over and above no duty of care being owed in respect of pure economic loss) why the clause 16 sum cannot be recovered, as we shall explain below the real issue concerns remoteness.
The reasoning of the lower courts
Before we consider this key question of remoteness, we should point out why many of the reasons given in the judgments of the courts below for holding that RSA is not liable in damages for the clause 16 sum are, in our view, misplaced.
As RSA subsequently accepted, the Deputy District Judge decided the case on a wrong basis because he did not appreciate that a bailee in possession of property is entitled to sue in the tort of negligence for loss caused by damage to the property and was under the mistaken impression that only the owner of the property may sue.
One reason given by the Recorder for rejecting the claim to recover the clause 16 sum was that Ms Armstead’s liability to pay that sum to Helphire was not reasonably foreseeable (ie too remote). As we have indicated, this is the real issue in the case and we will return to the Recorder’s reasoning when we come to consider this issue.
However, as mentioned earlier, the Recorder also gave two further reasons for rejecting the claim for the clause 16 sum. One was that the sum claimed by Ms Armstead amounts to “relational economic loss”. Although this phrase has sometimes been used (see, eg, Charlesworth & Percy on Negligence, 15th ed (2022), para 2-252; Street on Torts, 16th ed (2021),pp 105-106), it may confuse matters, and is best avoided, because its precise meaning is unclear. Certainly, the important underlying point is that, in general, pure economic loss is irrecoverable in the tort of negligence (see para 20 above) so that loss suffered as a result of damage to property is not recoverable if the claimant had no proprietary or possessory interest in the property when the damage occurred. The loss in this case is not pure economic loss because it is common ground that Ms Armstead had a possessory title to the hire car.
The final reason given by the Recorder was that RSA’s insured did not owe a duty of care to avoid Ms Armstead incurring a contractual liability. That is true but irrelevant because it is not Ms Armstead’s case that RSA’s insured owed her such a duty of care. Her case is that he owed her a duty of care to avoid causing physical damage to property in her possession and that she incurred a contractual liability in consequence of that physical damage. That duty of care is admitted and the factual consequence is undeniable.
Both the Recorder and the Court of Appeal were troubled by the idea that the amount which the defendant is liable to pay as damages in this case should be determined by the terms of the contract between the hire company and its customer. They clearly had in mind the commercial reality that the contract terms are drafted by the hire company and that the liability imposed on the hirer by clause 16 (or any similar clause) is primarily a means by which the hire company, suing in the name of the hirer, can recover damages from the defendant’s liability insurers for its loss of use of the vehicle. They were understandably concerned that the hire company should not be able, simply by stipulating an amount of money in a contract to which the defendant is not a party and over which it has no control, to recover an amount which exceeds a fair or reasonable estimate of loss actually suffered.
We agree that this is a valid concern. It is necessary, however, to identify precisely what feature of the arrangements is potentially objectionable and what legal principle prevents a company in the position of Helphire from recovering an unreasonable amount by way of a claim brought by the hirer of the vehicle for a contractually agreed sum.
Claims based on contractual liabilities
There is no reason in principle why recoverable loss should not include a contractual liability to a third party provided that the liability is consequential on physical damage to the claimant’s property. Two cases cited in argument illustrate that a pre-existing contract may give rise to such a recoverable loss. The first is Ehmler v Hall[1993] 1 EGLR 137, where the defendant negligently crashed his van into a car showroom owned by the claimant making it unusable for some eight weeks. The premises had been let on terms which relieved the tenant of the obligation to pay rent while the premises were out of use. It was held by the Court of Appeal that the claimant landlord was entitled to recover the rent thereby lost as loss consequential on the damage to the building. In Ehmler v Hall the loss took the form of loss of revenue. But there is no difference in principle between a loss suffered because the claimant does not receive revenue under a contract and a loss suffered because the claimant has to make a payment under a contract as a consequence of physical damage to its property.