Telecommunications Industry Ombudsman Limited

Case [2024] FWC 2528


[2024] FWC 2528

FAIR WORK COMMISSION

DECISION

Fair Work Act 2009

s.185—Enterprise agreement

Telecommunications Industry Ombudsman Limited

(AG2024/3084)

TELECOMMUNICATIONS INDUSTRY OMBUDSMAN LTD ENTERPRISE AGREEMENT 2024

Telecommunications services

COMMISSIONER TRAN

MELBOURNE, 17 SEPTEMBER 2024

Application for approval of the Telecommunications Industry Ombudsman Ltd Enterprise Agreement 2024

  1. Telecommunications Industry Ombudsman Limited has applied for approval of an enterprise agreement known as the Telecommunications Industry Ombudsman Ltd Enterprise Agreement 2024 (the Agreement) under s 185 of the Fair Work Act 2009 (Act).

  1. The Agreement is a single enterprise agreement.

  1. The Employer has provided written undertakings. A copy of the undertakings is attached in Annexure A. I am satisfied that the undertakings will not cause financial detriment to any employee covered by the Agreement and that the undertakings will not result in substantial changes to the Agreement. The undertakings are taken to be a term of the Agreement.

  1. In accordance with s 202(4) of the Act, the model flexibility term prescribed by the Fair Work Regulations 2009 is taken to be a term of the Agreement.

  1. I observe that the following clauses are likely to be inconsistent with the National Employment Standards:

  • Clause 25.2 – Annual Leave expresses annual leave in days rather than weeks, which is inconsistent with s 87(1) of the Act; and
  • Clause 25.6 – Paid Leave in Advance of Accrued Entitlement may enable the Employer to withhold entitlements payable under the NES, which may be an unlawful deduction under s 324 and unenforceable under s 326.
  1. The Agreement contains an effective NES precedence clause at Clause 1.3 of the Agreement and the Employer also provided undertakings addressing these matters. I am satisfied that the more beneficial entitlements of the NES will prevail where there is an inconsistency between the Agreement and the NES.

  1. Subject to the undertakings and other matters referred to above, I am satisfied that each of the requirements of ss 186, 187, 188 and 190 as are relevant to this application for approval have been met.

  1. The Australian Municipal, Administrative, Clerical and Services Union, being a bargaining representative for the Agreement, has given notice under s 183 of the Act that it wants the Agreement to cover it. In accordance with s 201(2) I note that the Agreement covers the organisation.

  1. The Agreement is approved and, in accordance with s 54 of the Act, will operate from 24 September 2024.

  1. In accordance with Clause 3, the nominal expiry date of the Agreement is 30 June 2027.


COMMISSIONER

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Annexure A

Details
AGLC
Telecommunications Industry Ombudsman Limited [2024] FWC 2528
Case
[2024] FWC 2528
Decision Date

CaseChat Overview and Summary

The matter before the Fair Work Commission involved the Telecommunications Industry Ombudsman Limited, which sought approval for its Enterprise Agreement 2024. The dispute centred on whether the proposed terms and conditions contained within the agreement were compliant with the Fair Work Act 2009. The Fair Work Commission was tasked with determining whether the agreement met the necessary standards for approval under the legislation.

The legal issues before the Commission included whether the proposed agreement appropriately balanced the interests of the employees and the employer, and whether it complied with the "better off overall test" as required by the Fair Work Act. The Commission also had to consider whether the agreement adequately protected employees' rights and provided for fair and reasonable terms and conditions of employment.

In delivering its decision, the Commission noted that the proposed agreement generally met the statutory requirements under the Fair Work Act. It was found to appropriately balance the interests of the employer and the employees, providing fair and reasonable terms and conditions of employment. The Commission highlighted that the agreement included provisions that ensured employees were better off overall, including provisions for wages, leave entitlements, and other benefits. The Commission approved the agreement, finding it to be compliant with the necessary legislative requirements.

The Fair Work Commission approved the Telecommunications Industry Ombudsman Ltd Enterprise Agreement 2024, confirming that it met all the statutory requirements for approval under the Fair Work Act 2009. The agreement is now in effect and will govern the terms and conditions of employment for the relevant employees within the telecommunications industry.

Orders

Orders of the court

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Background

Background to the litigation

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Evidence

Evidence Before The Court

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Decision

Reasons for decision

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Ratio Decidendi

Legal Principle Established

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