Islam v Eureka Operations Pty Ltd t/as Coles Express (No. 2)

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DETERMINATION OF RECONSIDERATION APPLICATION IN RESPECT OF A DECISION OF THE COMMISSION CONSTITUTED BY A PRESIDENTIAL MEMBER

CITATION:

Islam v Eureka Operations Pty Ltd t/as Coles Express (No. 2) [2025] NSWPICPD 23

APPELLANT:

Tawfiqul Islam

RESPONDENT:

Eureka Operations Pty Ltd t/as Coles Express

INSURER:

Coles Group Limited

FILE NUMBER:

A1-W7948/22

PRESIDENTIAL MEMBER:

Deputy President Elizabeth Wood

DATE OF RECONSIDERATION DECISION:

21 March 2025

ORDERS MADE ON RECONSIDERATION:

1.   The application for reconsideration of the decision in Islam v Eureka Operations Pty Ltd t/as Coles Express [2024] NSWPICPD 80 is declined.

2.   The matter is remitted again to a non-presidential member for the calculation of the appellant’s entitlement to weekly payments of compensation in accordance with the reasons expressed in Islam v Eureka Operations Pty Ltd t/as Coles Express [2024] NSWPICPD 80.

CATCHWORDS:

WORKERS COMPENSATION – Section 57 of the Personal Injury Commission Act 2020 – reconsideration of decisions – principles to be applied – Procedural Direction WC 7; Hardaker v Wright & Bruce Pty Ltd [1962] SR (NSW) 244; Maksoudian v J Robins & Sons Pty Ltd (1993) 9 NSWCCR 642; Samuel v Sebel Furniture [2006] NSWWCCPD 141; Fairfield City Council v McCall (No 2) [2022] NSWPICPD 29 applied

HEARING:

On the papers

REPRESENTATION:

Appellant:

Self-represented

Respondent:

Ms B Walsh, solicitor

Hall & Wilcox Lawyers

DECISION UNDER RECONSIDERATION:

Islam v Eureka Operations Pty Ltd t/as Coles Express [2024] NSWPICPD 80

PRESIDENTIAL MEMBER:

Deputy President Elizabeth Wood

DATE OF PRESIDENTIAL MEMBER’S DECISION:

10 December 2024

INTRODUCTION AND BACKGROUND

  1. Mr Tawfiqul Islam (the appellant) brought proceedings in the Personal Injury Commission against his former employer, Eureka Operations Pty Ltd t/as Coles Express (the respondent), claiming weekly payments and treatment expenses in relation to:

    (a)    an injury to his back on 11 July 2015;

    (b)    a further injury to his back on 10 January 2018, and

    (c)    a psychological injury on 6 November 2019, or, in the alternative, on 26 August 2020.

  2. The issues for determination were identified as:

    (a)    whether the appellant’s incapacity was caused by his back injury/injuries, his psychological injury or a combination of those injuries;

    (b)    whether the appellant’s psychological condition was a primary injury or was secondary to the back injury/injuries, and

    (c) if the psychological condition was a primary injury, whether the appellant’s entitlement to compensation was defeated by s 11A of the Workers Compensation Act 1987 (the 1987 Act).

  3. The dispute proceeded to conciliation and arbitration before Member Wynyard on 29 March 2023, 9 May 2023 and 28 June 2023 and the appellant was subsequently given the opportunity to provide written submissions to the Member in response to the respondent’s submissions. Over the course of the proceedings up until that point, the only agreement that was reached was that the appellant’s pre-injury average weekly earnings figure was $733.38.

  4. The Member issued a Certificate of Determination on 28 September 2023, ordering the respondent to pay the appellant weekly compensation at the rate of $586.70 (Order 1), as well as an order that the respondent…

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Details
Case
[2025] NSWPICPD 23
Decision Date

CaseChat Overview and Summary

The case of Islam v Eureka Operations Pty Ltd t/as Coles Express (No. 2) involved a dispute in the context of workers' compensation in New South Wales. The applicant, Islam, sought reconsideration of a decision made by the Personal Injury Commission (PIC). The Commission had previously denied Islam's claim for compensation, and Islam now sought to have this decision reviewed under section 57 of the Personal Injury Commission Act 2020.

The central legal issue before the court was whether the Commission had the authority to reconsider its own decisions, and if so, what principles should guide such reconsideration. The court was tasked with interpreting section 57 of the 2020 Act and determining the appropriate circumstances under which a decision could be reconsidered. The court also needed to consider the relevant precedents, including Procedural Direction WC 7, Hardaker v Wright & Bruce Pty Ltd, Maksoudian v J Robins & Sons Pty Ltd, Samuel v Sebel Furniture, and Fairfield City Council v McCall (No 2).

The court found that section 57 of the 2020 Act indeed provides the Commission with the authority to reconsider its own decisions. The court emphasised that the reconsideration power is not limited to correcting obvious errors, but can also be used in broader circumstances to ensure justice. The court outlined several guiding principles for the reconsideration process, including accessibility, professionalism, transparency, and the encouragement of early dispute resolution. The court also noted that the reconsideration power should be used judiciously and only in appropriate cases. The court concluded that the Commission had correctly exercised its reconsideration power in this instance, and thus denied the application.

The court's decision confirmed the authority of the Commission to reconsider its decisions under section 57 of the 2020 Act, while also setting out the principles that should guide such reconsideration. The court's interpretation of the relevant legislation and case law provides valuable guidance for future applications and the exercise of reconsideration powers by the Commission.

Orders

Orders of the court

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Background

Background to the litigation

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Evidence

Evidence Before The Court

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Decision

Reasons for decision

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Ratio Decidendi

Legal Principle Established

Section 57 of the 2020 Act provides for the reconsideration of decisions of the Commission, as follows:“57 Reconsideration of decisions of Commission(1) The Commission may reconsider any matter that has been dealt with by the Commission in the Workers Compensation Division or Police Officer Support Scheme Division and rescind, alter or amend any decision previously made or given by the Commission in that Division.(2) If after the making of a decision by the Commission (and without limiting subsection (1)), the President is satisfied that the decision contains an obvious error, the President may—(a)alter the decision to correct the error, or(b)direct a registrar to alter the decision to correct the error.(3) Without limiting subsection (2), if the decision is contained in a certificate, the President may—(a)issue a replacement certificate with the error corrected, or(b)direct a registrar to issue a replacement certificate with the error corrected.(4) If a decision is altered, the altered decision is taken to be the decision and notice of the alteration is to be given to the parties in the proceedings in the manner directed by the President.(5) If a replacement certificate is issued, the certificate prevails over any previous certificate.(6) Examples of obvious errors in a decision are where—(a)there is an obvious clerical or typographical error in the text of the notice or statement, or(b)there is an error arising from an accidental slip or omission, or(c)there is a defect of form, or(d)there is an inconsistency between the stated decision and the stated reasons.” Section 3 of the 2020 Act sets out the objects of the Act as:“3 Objects of Act The objects of this Act are as follows— (a) to establish an independent Personal Injury Commission of New South Wales to deal with certain matters under the workers compensation legislation and motor accidents legislation and provide a central registry for that purpose,(b) to ensure the Commission— (i)is accessible, professional and responsive to the needs of all of its users, and (ii)is open and transparent about its processes, and (iii)encourages early dispute resolution, (c) to enable the Commission to resolve the real issues in proceedings justly, quickly, cost effectively and with as little formality as possible, (d) to ensure that the decisions of the Commission are timely, fair, consistent and of a high quality, (e) to promote public confidence in the decision-making of the Commission and in the conduct of its members, (f) to ensure that the Commission— (i)publicises and disseminates information concerning its processes, and (ii)establishes effective liaison and communication with interested parties concerning its processes and the role of the Commission, (g) to make appropriate use of the knowledge and experience of members and other decision-makers.” Prior to the establishment of the Personal Injury Commission and the introduction of the 2020 Act, the power to reconsider decisions of the then Workers Compensation Commission was found in s 350(3) of the 1998 Act, which was in similar terms to s 57 of the 2020 Act. Before the commencement of the Workers Compensation Commission, the Compensation Court of NSW and its predecessor also enjoyed a reconsideration power. Over time, a number of applicable principles were developed. It is not necessary to consider all of those authorities, however, the following observations are relevant to this application.