[2024] UKSC 33
On appeal from: [2022] EWCA Civ 25
JUDGMENT
Tindall and another (Appellants) vChief Constable of Thames Valley Police (Respondent)
before
Lord Hodge, Deputy President
Lord Briggs
Lord Leggatt
Lord Burrows
Lady Simler
23 October 2024
Heard on 26 and 27 June 2024
Appellants
Nicholas Bowen KC
Duncan Fairgrieve KC (Hon)
David Lemer
(Instructed by Howard Kennedy LLP)
Respondent
Andrew Warnock KC
Ella Davis
(Instructed by DAC Beachcroft Claims Ltd)
LORD LEGGATT AND LORD BURROWS (with whom Lord Hodge, Lord Briggs and Lady Simler agree):
Introduction
It has long been recognised that the tort of negligence draws a fundamental distinction between acts and omissions or, in the more illuminating language adopted in recent years, between making matters worse (or harming) and failing to confer a benefit (or to protect from harm). As a general rule, a person has no common law duty to protect another person from harm or to take care to do so: liability can generally arise only if a person acts in a way which makes another worse off as a result. In recent years this distinction has taken on added significance because it is now firmly established (or re-established) that the liability of public authorities in the tort of negligence to pay compensation is governed by the same principles that apply to private individuals. Many public authorities - notably, protective and rescue services such as the police force and fire brigade - have statutory powers and duties to protect the public from harm. But failure to do so, however blameworthy, does not make the authority liable in the tort of negligence to pay compensation to an injured person unless, applying the same principles, a private individual would have been so liable. That means that to recover such compensation a claimant generally needs to show that the public authority did not just fail to protect the claimant from harm but actually caused harm to the claimant.
Drawing this distinction is not always straightforward. In this case we are faced with a claim against a public authority, the police, which raises in acute form a question about precisely where the dividing line falls between failing to protect a person from harm and making matters worse. The claimant (and appellant), Valerie Tindall, sues as the widow and administratrix of the estate of her late husband, Malcolm Tindall, who died in a road traffic accident. The respondent is the Chief Constable of Thames Valley Police. The chief constable is one of two defendants sued (the other defendant, not involved in this appeal, is the relevant highway authority, Buckinghamshire County Council). The primary claim is that the response of the police to an earlier accident on the same stretch of road made matters worse. Alternatively, it is argued that the case falls within one of the exceptions to the general rule that no duty of care is owed to protect a person from harm.
The appeal arises on an application by the chief constable to strike out the claim on the ground that the facts agreed or alleged do not disclose a valid claim in law or, alternatively, for summary judgment on the ground that the claim has no real prospect of success. That application failed at first instance but succeeded on an appeal to the Court of Appeal. The claimant appeals from that decision.
We will first summarise the material facts which are either agreed or are alleged in the claimant’s particulars of claim and witness evidence. For present purposes it is to be assumed that the facts alleged will be proved if the claim proceeds to a trial. After noting the decisions reached below, we will identify the central legal principles to be derived from the case law. We will then examine whether the facts agreed or alleged disclose a claim against the chief constable which is capable of succeeding as a matter of law.
The facts (agreed or alleged)
The first accident
At approximately 04.30 on 4 March 2014 Martin Kendall lost control of his car on an area of black ice, while travelling southbound on the A413 in the direction of High Wycombe. Mr Kendall's car slid and rolled into a roadside ditch. Although he was in some pain, he was not seriously injured and was able to get out of his car. Having inspected the black ice, Mr Kendall, who had previously worked as a road-gritter for ten years, realised that this had been the cause of his accident and that it presented an imminent danger to other road users. Given the dangerous state of the road, Mr Kendall waved vigorously to a passing van and other traffic. He has said in a witness statement that he was trying to encourage them to stop, or at least to slow down, in order to avoid the risk of a further accident.
Mr Kendall then called 101 and spoke to the Thames Valley Police civilian call handler. He relayed the facts of the accident, that his back and chest were hurting and that he had tried to flag down a van, but the van had slowed but did not stop. During the call Mr Kendall told the call handler that there was ice all over the road, which had caused him to spin off. The call handler informed Mr Kendall that police officers were on their way to the scene and that they had been warned both about the ice and that the road was dark and fast. The call handler remarked that, if another car came off, the police could have a really big problem.
The call lasted 13 minutes. During that time Mr Kendall did not continue his attempts to flag down the traffic. The call handler allocated the incident to PCs Irwin, Flanagan and Stamp. As Mr Kendall finished his call, at 05.03, PCs Irwin and Flanagan arrived at the scene in a police van. Police protocols did not require the van to carry signage used by road traffic officers to slow down traffic and to warn of up-coming hazards. At 05.06 PCStamp arrived in a panda car. This vehicle was required under internal police protocols to carry such signs but was not properly equipped as it was only carrying one “police slow” sign instead of two. At or around the same time fire and ambulance crews arrived.
All three police officers understood that they were being called to an incident where there was a localised ice hazard on the carriageway. They were further alerted to the ice hazard by Mr Kendall and by a conversation with the attending fire crew, one of whom stated words to the effect that “I'm sure there will be another one joining it later”.
On arrival, the police officers spoke to Mr Kendall and inspected his vehicle. Mr Kendall was asked how the accident had happened and he informed the officers about the ice. As Mr Kendall spoke to the officers, vehicles were slowing down because of the blue (emergency) lights. Mr Kendall was given a breathalyser test and was then placed in the care of the ambulance service by one of the police officers. Mr Kendall told the attending paramedic that he had pains in his back and neck. He was placed on a stretcher and left the scene in an ambulance.
While the police officers were at the scene, the “police slow” road sign which they had with them was placed by PC Irwin on the northbound carriageway. PC Flanagan swept the road and checked for, and removed, the debris from the accident. PC Stamp then called the Thames Valley Police control centre to request the attendance of a gritter, but he did not communicate the urgency of the request to the call handler.
At 05.26, after Mr Kendall had departed in the ambulance, the police officers left the scene and returned to Amersham police station. When they left, PC Irwin removed the single “police slow” sign that had earlier been placed on the northbound carriageway. The fire crew left the scene at around the same time, having satisfied themselves that Mr Kendall had been taken to hospital and that it was safe for his vehicle to remain where it was.
The fatal accident
At some point between 05.45 and 05.52 Carl Bird was driving northbound on the A413, in the direction of Wendover. He lost control of his car on the same area of black ice, some 184 metres from where Mr Kendall’s car ended up. His vehicle crossed into the path of the car driven by Mr Tindall, which was travelling in the opposite direction. A head-on collision occurred, with both vehicles travelling at an estimated speed of 50 mph. Mr Tindall and Mr Bird died either on impact or shortly thereafter. Mr Bird’s passenger, Melanie Parker, was airlifted to hospital and survived.
IPCC investigation, disciplinary tribunal and inquest
The police officers’ conduct was considered by the Independent Police Complaints Commission (IPCC), by a police disciplinary tribunal and at an inquest conducted in compliance with article 2 of the European Convention for the Protection of Human Rights and Fundamental Freedoms (which concerns the right to life).
In a report dated 15 October 2016, the IPCC concluded that the officers had a case to answer for gross negligence manslaughter and misconduct in public office. The case was referred to the Crown Prosecution Service, which decided not to prosecute the officers. Their conduct was, however, the subject of disciplinary proceedings. The police disciplinary tribunal found that PCs Irwin and Flanagan were guilty of misconduct and PCStamp of gross misconduct. In their evidence in the disciplinary proceedings, all the officers stated that they had not received training in dealing with accidents on a single carriageway, as distinct from a dual carriageway. The tribunal found, in particular, that there had been errors by the police officers in the discharge of their duty to carry out an investigation at the scene of an accident as trained; and that PCStamp, without knowing whether a gritter was on its way, should have reevaluated the situation and done more.
On 16 November 2017, following a five-week inquest, the jury gave a narrative verdict which stated that the police officers “should” have done more. The jury found: that there was a localised patch of ice; that the cause of the road being in that condition was excess water which froze forming ice; that the highway authority responsible for the road (Buckinghamshire County Council) had failed to investigate the cause of the excess water and take appropriate action to stop the water reaching the A413; and that the highway authority and the police, on the basis of the verbal information received, should have carried out a detailed investigation prior to, and at the scene of, Mr Kendall’s accident to identify the root cause. The jury also found that the following actions should have been carried out after Mr Kendall’s accident: appropriate signs should have been placed; gritters should have been requested and the police should have stayed at the scene until the gritters arrived; the road should have been closed; and appropriate support should have been requested.
Mr Kendall’s evidence
Mr Kendall has made a witness statement dated 7 November 2018 for the purposes of these proceedings in which he states what he would have done had the police not arrived at the scene at all. He says that:
He would have done his very best to warn other motorists of the sheet ice.
He would have continued to wave his arms and would have attempted to stop each car that passed by.
He was optimistic that his continued efforts would have persuaded other motorists to stop and to assist him in slowing or stopping the traffic.
He would have tried to get the red triangle from the boot of his vehicle, although he acknowledged that this may have been difficult given that his car was in the ditch and the doors were partially jammed.
In the absence of the police, he would have asked the fire service to do what they could to make the road safe; most obviously by closing the road, leaving an emergency vehicle with flashing lights, or erecting warning signs.
For the purposes of this appeal, the chief constable accepts that the court should assume that, but for the arrival of the police, Mr Kendall would have continued his attempts to alert other road users. The claimant accepts that the police did not say or do anything (either directly to Mr Kendall or generally) to encourage him to stop his attempts or to go in the ambulance, still less did they direct, or in any way coerce, him to stop what he was doing and leave.
The decisions below
The High Court
In the High Court, Master McCloud held that the claim should not be struck out and that summary judgment should not be given: [2020] EWHC 837(QB); [2021] RTR 6. Her central reasoning was that whether, on the facts, the actions of the police amounted to an intervention that made matters worse is a very fact dependent exercise which cannot fairly be undertaken without a full consideration of the evidence at a trial. The same, in her view, applied to the alternative argument that the police, by their actions, had taken control and assumed responsibility in a way that gave rise to a duty of care to protect Mr Tindall from harm.
The Court of Appeal
The chief constable appealed to the Court of Appeal, which allowed the appeal (Stuart-Smith LJ giving the judgment, with which Thirlwall and Nicola Davies LJJ agreed): [2022] EWCA Civ 25; [2022] 4 WLR 104. Stuart-Smith LJ’s central reasoning was as follows:
After reviewing in some detail the main relevant authorities, Stuart-Smith LJ set out, at para 54, a summary of principles that he derived from them, including the central principle that “[i]n cases involving the police the courts have consistently drawn the distinction between merely acting ineffectually … and making matters worse.”
Looking first at making matters worse, the claimant’s case at its highest was that the arrival and presence of the police caused Mr Kendall to assume (privately) that they would act in a certain way, which influenced him to decide for himself to go to hospital in the ambulance. This was not sufficient to give rise to a duty of care. The allegation that negligence of the police caused Mr Kendall to cease his own attempts to warn other motorists was also unsupportable. “By the time that Mr Kendall decided to leave in the ambulance the police had not done anything that could reasonably be described as negligent which may have contributed to his decision” (para 66). Nor had they made matters worse by putting out a warning sign and sweeping debris from the road, and then taking down the sign and leaving: this was a “paradigm example of a public authority responding ineffectually and failing to confer a benefit that may have resulted if they had acted more competently” (para 67).
Turning to failure to confer a benefit, there was nothing in the claimant’s argument that a duty of care to protect Mr Tindall from harm arose from physical control, or the power to exercise such control, over the accident scene. There was no analogy between the facts of this case and that of Dorset Yacht Co Ltd v Home Office [1970] AC 1004 (see para 79 below), where prison officers had control over young offenders in their custody. Further, there was nothing in the pleaded facts that could justify a finding that the police assumed responsibility to Mr Tindall or other road users to protect them from harm caused by a danger for the existence of which the police were not responsible. All that occurred was an ineffectual response by police officers in the exercise of a power, which on authority is insufficient (paras 71-74).
Finally, Master McCloud had erred in concluding that the point of law in this appeal could only be decided after trial. Stuart-Smith LJ said, at para 75:
“I can see no reason why the point of law in this appeal can only be decided after a trial. The facts as pleaded are clear. There is no reason to think that further examination of the facts that are now assumed to be true could lead to a different outcome. The law is not in a state of flux. On the contrary, the law is settled by successive decisions that are binding upon this court.”
Legal principles
There can be no doubt on these facts that the failure of the police officers to take steps to protect road users from the danger posed by the ice hazard to which the officers had been alerted was a serious dereliction of their public duty owed to society at large. But as noted at the start of this judgment, it does not follow that they were in breach of a duty of care in the tort of negligence owed to particular individuals. As explained by Lord Toulson in Michael v Chief Constable of South Wales Police[2015] UKSC 2; [2015] AC 1732, para 114:
“It does not follow from the setting up of a protective system from public resources that if it fails to achieve its purpose, through organisational defects or fault on the part of an individual, the public at large should bear the additional burden of compensating a victim for harm caused by the actions of a third party for whose behaviour the state is not responsible. To impose such a burden would be contrary to the ordinary principles of the common law.”
This basic principle is not in dispute on this appeal. Nor are the “ordinary principles of the common law” referred to by Lord Toulson in Michael and, in particular, the fundamental distinction between making matters worse and failing to confer a benefit. To see how this distinction is drawn in cases of the present kind, and the recognition of exceptions to the general rule that there is no duty of care to confer a benefit, it is helpful to set out, in outline, the facts and the essential reasoning in six past cases. Three of these concerned whether the police owed a duty of care in the tort of negligence and the other three raised that question in relation to other public authorities.
East Suffolk
In East SuffolkRivers Catchment Board v Kent [1941] AC 74 the respondents’ land was flooded when a very high tide made a breach in a sea wall. A public authority with power to repair the sea wall carried out the work so inefficiently that the flooding continued for 178 days, causing further damage, though the judge found that with the exercise of reasonable skill and care the wall could have been repaired in 14 days. The House of Lords held that the public authority was under no liability in the tort of negligence to the respondents.
Although not using this precise terminology, a critical distinction was drawn between making matters worse than they would have been without the intervention of the authority and failing to make things better. There was a duty of care not to do anything to make matters worse, but that was all. Thus, Viscount Simon said, at pp 84-85:
“If, for example, the appellants, by their unskilful proceedings had caused a further area of the respondents’ land to be flooded, or had prolonged the period of flooding beyond what it would have been if they had never interfered, they would be liable. But … nothing of this sort happened. The respondents would have gained if the flooding had been stopped sooner; their complaint against the appellants is that they did not act with sufficient skill to stop it more promptly; but the respondents cannot point to any injury inflicted upon them by the appellant Board …”
Lord Porter said, at p 105:
“[W]here, as here, the damage was not caused by any positive act on the part of the appellants but was caused and would have occurred to the like extent if they had taken no steps at all, I cannot see that the loss which the respondents suffered was due to any breach of a duty owed by the appellants. Their duty was to avoid causing damage, not either to prevent future damage due to causes for which they were not responsible or to shorten its incidence.”
Ancell
We mention Ancell v McDermott [1993] 4 All ER 355primarily because of the similarity with the facts here. The fuel tank of a car had become ruptured, causing diesel fuel to leak from the car onto the road surface for some distance until the car ran out of fuel. A police patrol car noticed diesel fuel on the road and followed the trail to the car which they found stationary and out of fuel. They stopped to assist the driver and sent a radio message that diesel fuel had been spilt on the road but left the scene. Another police officer drove past the scene of the spillage and reported the matter to the relevant highway authority but also did nothing to warn road users of the danger posed by the presence of the diesel fuel on the road surface. Shortly afterwards, a car skidded on the diesel and collided head-on with a lorry. The driver died and her two passengers were injured. They brought claims against the police in the tort of negligence.