[2022] UKSC 1
On appeal from: [2019] UKUT 243 (LC)
JUDGMENT
FirstPort Property Services Ltd (Appellant) v Settlers Court RTM Company Ltd and others (Respondents)
before
Lord Briggs
Lord Sales
Lord Leggatt
Lord Burrows
Lady Rose
12 January 2022
Heard on 10 and 11 November 2021
Appellant
Simon Allison
Kimberley Ziya
(Instructed by FirstPort Ltd Legal Services)
1st Respondent (Settlers Court RTM Company Ltd)
Mark Loveday
Amanda Gourlay
(Instructed by Lazarev Cleaver LLP)
2nd to 14th Respondents (as listed below)
Intervener (Association of Residential Managing Agents Ltd)
(written submissions only)
Rupert Cohen
(Instructed by Property Management Legal Services Ltd)
Respondents:
(1)Settlers Court RTM Company Ltd
(2)[Mr David Alexander Taylor]
(3)[Mr Shan Peng and Ms Yingchao Dai]
(4)[Ms Kanna Parasuraman]
(5)[Mr Simon Gee]
(6)[Mr Noel Gordon Young and Mrs Diane Young]
(7)[Ms Poh Poh Tan]
(8)[Mr Jeremy Kam Cheong Lee]
(9)[Ms Ommar Win]
(10)[Mr Stephen David Huggins and Mrs Jean Elizabeth Huggins]
(11)[Ms Elena Gabriela Sandu]
(12)[Ms Marghalar Rasulzada]
(13)[Mr Qiming Li]
(14)[Mr Amitesh Caesar Mishra and Ms Chiu Hoong Lim]
LORD BRIGGS: (with whom Lord Sales, Lord Leggatt, Lord Burrows and Lady Rose agree)
This appeal concerns the extent of the “right to manage” conferred by Chapter 1 of Part 2 of the Commonhold and Leasehold Reform Act 2002 (“the 2002 Act”). In bare outline, the 2002 Act enables long leasehold tenants of residential flats to take over the management of the building of which their flats form part through the medium of a company (“the RTM company”) of which they are members, in place either of the landlord or any other person upon whom management rights are conferred under the terms of the leases of the flats.
The problem with which this appeal is concerned typically arises where the relevant building (whether a purpose-built block of flats or a house converted into flats) forms part of a larger estate containing other blocks or houses together with facilities or amenities which, under the relevant leasehold structure, are managed by a common landlord or other third party at the collective expense of the tenants of all the blocks or houses in the estate, and which are not exclusively used or enjoyed by the tenants of flats in the relevant building (“the estate facilities”). The question is whether the 2002 Act confers upon the RTM company any and if so what rights of management of the estate facilities.
The Appellant says that the 2002 Act confers upon the RTM company an exclusive right to manage the relevant building, together with any other facilities used exclusively by tenants within that building, but no right to manage the estate facilities. The First Respondent RTM company claims all those exclusive rights, and also a right to share in the management of the estate facilities, together with any other person entitled or obliged to do so, with the terms of shared management and the allocation of its cost to be resolved between them by agreement.
This is a leapfrog appeal from the Upper Tribunal (“UT”). Both it and the First-tier Tribunal (“F-tT”) regarded themselves as bound to decide the question in favour of the Respondents by the decision of the Court of Appeal in Gala Unity Ltd v Ariadne Road RTM Co Ltd [2012] EWCA Civ 1372; [2013] 1 WLR 988. It therefore falls to this court to determine whether that case, which has stood as binding authority for just over nine years, was correctly decided. By contrast with the Court of Appeal in Gala Unity (which was addressed by lay representatives of the companies on both sides) this court has enjoyed the considerable benefit of extensive submissions from teams of counsel experienced in this specialist field, together with the written submissions and evidence of the Association of Residential Managing Agents Ltd (“ARMA”), as intervener. We are particularly grateful to Ms Gourlay who, we were told, appeared pro bono on behalf of the First Respondent RTM company.
The Facts
This appeal turns upon the true construction of the relevant provisions of the 2002 Act, which sets up a single “right to manage” scheme, enforceable as of right, but applicable to a very wide variety of different types of residential leasehold arrangements, both in terms of buildings and lease structures. The issue is not therefore sensitive to the particular facts of this case, but a brief description of them may illustrate some of the difficulties to which the relevant statutory provisions give rise, especially if interpreted in a particular way.
The locus in quo for this dispute is the Virginia Quay Estate (“the Estate”), lying on the north bank of the tidal Thames opposite the O2 Centre (formerly the Millennium Dome). It was developed between 1999 and 2002 as a residential estate containing ten blocks of flats (ranging from five to 11 storeys) and rows of three storey freehold terraced houses. The blocks of flats and houses are surrounded by communal areas including accessways, gardens and grounds together with a river wall separating the Estate from the Thames. The communal areas, including the river wall, are all “estate facilities” as defined above, because they serve or are used by all the residential occupiers of the blocks of flats and houses. The Estate includes some 778 residential units in all.
One of the blocks of flats is called Settlers Court. It contains 76 flats, all let on 999-year leases in substantially identical terms. The Appellant FirstPort Property Services Ltd (“FirstPort”) is named in all the leases of flats within the Estate as the management company (then called Peverel OM Ltd) responsible for the management of the buildings, houses and estate facilities throughout the Estate, and entitled to payment of service charges from lessees (and freehold rentcharges from owners of the freehold houses). The service charge provisions (and therefore the Appellant’s service charge accounts) divide the service charge liabilities and expenditure into Estate Costs, Water/Drainage Costs, Block Costs and Parking Facility Costs, with a stated proportion of each type due from each leaseholder. The Appellant covenants to provide specified management services described under those headings, and the lessees covenant to pay the Appellant their specified share of the costs of management.
The services consisting of managing the estate facilities (“the Estate Services”) do not exactly correspond with Estate Costs as defined in the leases, but they include maintenance of all the communal areas (including the river wall), secure parking control systems, CCTV camera installations, on-site concierge and management facilities. In 2015-16 the recoverable cost of the Estate Services (“the Estate Charges”) amounted to £379,702.78, and the aggregate share of them payable by the lessees within Settlers Court was 15.2% of the total.
The First Respondent Settlers Court RTM Company Ltd is the RTM company which, on 8 November 2014, acquired the statutory right to manage Settlers Court under the 2002 Act. The other respondents are all lessees of flats within Settlers Court. It is common ground that, from that date, the First Respondent has had both the exclusive responsibility and the exclusive right to manage the Settlers Court block itself, and the exclusive right to charge the lessees of Settlers Court for the provision of those management services, in place of the Appellant.
But the parties are in dispute about which of them have the responsibility and the right to provide the Estate Services, and the right to levy a proportion of the Estate Charges on the lessees of Settlers Court. In default of any agreement the Appellant has continued to provide the Estate Services, so as to avoid being in breach of its covenants to do so, given to the lessees of flats in the other blocks and to the freehold owners of the terraced houses. The Appellant claims that its exclusive right to provide and charge for the Estate Services is unaffected by the First Respondent’s right to manage Settlers Court under the 2002 Act. But some of the lessees of Settlers Court and the First Respondent have denied liability to contribute a share of the Estate Charges, and the First Respondent has done nothing (with very minor exceptions) to contribute in kind to the provision of the Estate Services, pending agreement about some form of sharing of the cost. The basis of this denial is that, so it is said, the effect of the 2002 Act is to remove from the Appellant the right to provide the Estate Services, and the concomitant obligation of the Settlers Court lessees to pay the Appellant a share of the cost of providing them, unless there is a sharing agreement with the First Respondent which has yet to be made. The court was informed that the First Respondent is collecting from the Settlers Court lessees, and holding, a fund from which to make such payments, following an appropriate sharing agreement, or the outcome of this litigation. Meanwhile the Appellant is incurring a shortfall of approximately 15% between its cost of providing the Estate Services and the Estate Charges being received from all the other residential occupants of units within the Estate. Neither side suggests that the fault, if any, for the absence of a sharing agreement in the meantime is relevant to the issue as to the construction of the 2002 Act with which this appeal is concerned.
The 2002 Act
The “right to manage” provisions in the 2002 Act represent the second incursion by Parliament into the often uncomfortable relationship between long leaseholders of flats and the landlord or other third party responsible for the provision of services. Its first was in Part II of the Landlord and Tenant Act 1987 (“the 1987 Act”), which confers upon the Leasehold Valuation Tribunal (“LVT”), now the F-tT, a broad discretionary jurisdiction to appoint a manager of a building or part of a building, described as “premises”, containing two or more flats, to carry out in relation to the premises such management and/or receivership functions as the tribunal thinks fit. The jurisdiction is mainly fault-based, although the tribunal can make such an order if “such other circumstances exist which make it just and convenient for the order to be made” (section 24(2)(b)). Prior to the coming into force of the 1987 Act a similar result had been achieved by recourse to the court’s general jurisdiction to appoint a receiver/manager, but Part II of the 1987 Act created, for the first time, a bespoke statutory scheme.
The “right to manage” conferred by the 2002 Act is also a bespoke statutory scheme for the management of premises containing multiple flats, but it is otherwise wholly different from that created by the 1987 Act. For present purposes the most important differences are, first, that the circumstances in which the right arises and the extent of the management functions thereby conferred are prescribed entirely by the statute, and are not dependent upon the exercise of judicial discretion, nor subject to any kind of court control or supervision. Secondly, the right is conferred in relation to a more narrowly defined type of “premises” (although both Acts use that word). Thirdly, the right is conferred only upon a tightly-defined RTM company, which must have as its members at least half of the qualifying long leaseholders in the relevant building, and be regulated by a prescribed constitution. And it is now established, though not appreciated at the time of Gala Unity, that an RTM company may only manage one building: see Ninety Broomfield Road RTM Co Ltd v Triplerose Ltd [2015] EWCA Civ 282; [2016] 1 WLR 275, a decision not challenged in this court. Fourthly, the regime in the 2002 Act provides for all the management functions which make up the right to manage to be transferred automatically to the RTM company. It is not open to the RTM company to choose to take over some but not all of the functions that are included in the right and there is no mechanism whereby the court can determine that some of the functions should be left with the landlord or third party manager or transferred to a different entity. If Gala Unity is correct, therefore, every RTM company in an estate such as Virginia Quay must take on the management of the estate facilities, whether or not that is what the tenants would prefer. Under the 1987 Act, the tribunal could appoint the manager to carry out such functions in connection with the management of the premises as the tribunal thought fit: see section 24(1). The tribunal could also make provision in the order dealing with incidental or ancillary matters: see section 24(4).
Chapter 1 of Part 2 of the 2002 Act begins, under the headings RIGHT TO MANAGE and then Introductory, with a brief summary of the right to manage scheme in section 71:
“The right to manage
(1)This Chapter makes provision for the acquisition and exercise of rights in relation to the management of premises to which this Chapter applies by a company which, in accordance with this Chapter, may acquire and exercise those rights (referred to in this Chapter as a RTM company).
(2)The rights are to be acquired and exercised subject to and in accordance with this Chapter and are referred to in this Chapter as the right to manage.”
Under the heading Qualifying rules, section 72provides, so far as relevant, as follows:
“Premises to which Chapter applies
(1)This Chapter applies to premises if -
(a)they consist of a self-contained building or part of a building, with or without appurtenant property,
(b)they contain two or more flats held by qualifying tenants, and
(c)the total number of flats held by such tenants is not less than two-thirds of the total number of flats contained in the premises.
(2)A building is a self-contained building if it is structurally detached.
(3)A part of a building is a self-contained part of the building if -
(a)it constitutes a vertical division of the building,
(b)the structure of the building is such that it could be redeveloped independently of the rest of the building, and
(c)subsection (4) applies in relation to it.
(4)This subsection applies in relation to a part of a building if the relevant services provided for occupiers of it -
(a)are provided independently of the relevant services provided for occupiers of the rest of the building, or
(b)could be so provided without involving the carrying out of works likely to result in a significant interruption in the provision of any relevant services for occupiers of the rest of the building.
(5)Relevant services are services provided by means of pipes, cables or other fixed installations.
(6)…”
The word “premises” is not itself separately defined, although as will appear it is frequently used throughout the Chapter as the physical subject-matter of the right to manage, in phrases such as “the right to manage the premises”. But the phrase “appurtenant property” used in section 72(1)(a) is defined in section 112(1) as follows:
“‘appurtenant property’, in relation to a building or part of a building or a flat, means any garage, outhouse, garden, yard or appurtenances belonging to, or usually enjoyed with, the building or part or flat.”
Sections 73 and 74 set out the qualifying requirements for being an RTM company. Section 73(4) has the effect that there can only be a single RTM company per relevant premises. It provides as follows:
“(4)And a company is not a RTM company in relation to premises if another company is already a RTM company in relation to the premises or to any premises containing or contained in the premises.”
Sections 73 and 74, together with sections 78 and 79, ensure that the right to manage can only be acquired through an RTM company which has first invited all qualifying tenants within the relevant premises to become members, and has as its members at least half of them. A qualifying tenant is a long lessee of a flat (with joint tenants being treated as one): see section 75.
Under the heading Claim to acquire right sections 78 to 89 set out the detailed procedure whereby an RTM company may become entitled to manage specific premises. Nothing turns on the detail save to note that a qualifying RTM company is entitled to acquire the right to manage the relevant premises (ie the qualifying premises within which at least half its members are qualifying tenants), provided only that it follows the specified procedure, centred upon the giving of a claim notice to the landlord, to every qualifying tenant within the premises, to any other party to any lease of the whole or any part of the premises, and to any manager appointed under the 1987 Act to act in relation to the premises. There is no requirement to give a claim notice to any tenant of another block within the same estate, or to a freeholder of a house sharing the use of the estate facilities. Although there is provision for the giving of a counter-notice by persons who have been given a claim notice, this only enables an objector to identify some relevant non-compliance with the requirements of the Chapter. The fact that the objector may have rational grounds for opposing the take-over of management of the premises by the RTM company is irrelevant to the acquisition of the right.
Section 85 gives the tribunal strictly limited jurisdiction to order that the RTM company is to acquire the right to manage the premises only in the exceptional circumstance that one or more of the persons entitled to be given a claim notice (other than qualifying tenants) cannot be found or identified. The tribunal may require the RTM company to make further efforts to trace the missing person, by advertisement or otherwise.
Under the heading Acquisition of the right section 90 makes comprehensive provision about the date upon which the acquisition takes effect. Sections 91 to 93 contain provisions designed to ensure that existing managers and contractors are identified and then notified of the acquisition of the right to manage the premises by the RTM company. Section 94 requires the landlord, third party manager and anymanager under the 1987 Act to pay to the RTM company any “accrued uncommitted service charges” held at the acquisition date, derived from “service charges in respect of the premises”. Section 94(3) enables such a person or the RTM company to apply to the tribunal to determine the amount of any such payment.
The next section of the Chapter is headed Exercising right. It contains the only provisions which in express terms seek to describe the nature and extent of the right to manage, both in positive terms and by way of exception. Section 95 is purely introductory. The relevant parts of sections 96 and 97 deserve quotation in full.
“96Management functions under leases
(1)This section and section 97 apply in relation to management functions relating to the whole or any part of the premises.
(2)Management functions which a person who is landlord under a lease of the whole or any part of the premises has under the lease are instead functions of the RTM company.
(3)And where a person is party to a lease of the whole or any part of the premises otherwise than as landlord or tenant, management functions of his under the lease are also instead functions of the RTM company.
(4)Accordingly, any provisions of the lease making provision about the relationship of -
(a)a person who is landlord under the lease, and
(b)a person who is party to the lease otherwise than as landlord or tenant,
in relation to such functions do not have effect.
(5)‘Management functions’ are functions with respect to services, repairs, maintenance, improvements, insurance and management.
(6)…
97 Management functions: supplementary
(1)Any obligation owed by the RTM company by virtue of section 96 to a tenant under a lease of the whole or any part of the premises is also owed to each person who is landlord under the lease.
(2)A person who is -
(a)landlord under a lease of the whole or any part of the premises,