[2023] UKSC 41
On appeal from: [2021] EWCA 339
JUDGMENT
Canada Square Operations Ltd (Appellant) v Potter (Respondent)
before
Lord Reed, President
Lord Hodge, Deputy President
Lord Kitchin
Lord Sales
Lord Lloyd-Jones
15 November 2023
Heard on 14 and 15 June 2022
Appellant
Charles Kimmins KC
Sean Snook
Fiona Whiteside
(Instructed by Hogan Lovells International LLP (London))
Respondent
Robert Weir KC
Jonathan Butters
(Instructed by HD Law Ltd, Bradford)
LORD REED (with whom Lord Hodge, Lord Kitchin, Lord Sales and Lord Lloyd-Jones agree):
This appeal raises fundamental questions concerning section 32(1)(b) and section 32(2) of the Limitation Act 1980 (“the 1980 Act”). Section 32(1)(b) postpones the commencement of the ordinary limitation period where “any fact relevant to the plaintiff’s right of action has been deliberately concealed from him by the defendant”. Section 32(2) provides that, for the purposes of section 32(1), “deliberate commission of a breach of duty in circumstances in which it is unlikely to be discovered for some time amounts to deliberate concealment of the facts involved in that breach of duty”.
The questions raised in the appeal concern the meaning of the phrases “deliberately concealed”, in section 32(1)(b), and “deliberate commission of a breach of duty”, in section 32(2).
The facts
On 26 July 2006 the claimant, Mrs Potter, entered into a loan agreement with the defendant, Canada Square Operations Ltd, then known as Egg Banking plc. The agreement was constituted by a pre-printed standard form prepared by the defendant and signed by both parties, and was a credit agreement within the meaning of the Consumer Credit Act 1974 as amended (“the 1974 Act”). It stated that the total amount of credit was £20,787.24, comprising a cash amount of £16,953.00 and a payment protection premium of £3,834.24. That premium related to the claimant’s purchase of a payment protection insurance policy (“the PPI policy”). The loan was repayable in instalments over a period of 54 months.
As well as being a commercial lender, the defendant was also an insurance intermediary. Over 95% of the amount described in the agreement as the payment protection premium constituted the defendant’s commission on the PPI policy. The sum paid to the insurer was only £182.50. The defendant did not inform the claimant that it would receive or retain commission on the policy.
The claimant completed the payments under the agreement early, and the agreement came to an end on 8 March 2010.
In November 2014 this court gave judgment in the case of Plevin v Paragon Personal Finance Ltd [2014] UKSC 61; [2014] 1 WLR 4222 (“Plevin”). It held, on facts similar to those of the present case, that the non-disclosure of a very high commission charged to a borrower made the relationship between the creditor and borrower “unfair” within the meaning of section 140A of the 1974 Act, with the consequence that the borrower could seek a remedial order under section 140B.
In April 2018 the claimant complained to the defendant that the PPI policy had been mis-sold to her. She received compensation in accordance with the redress scheme established by the Financial Conduct Authority for the mis-selling of PPI policies. In November 2018 she consulted solicitors and was advised that the amounts she had paid were likely to have included substantial commission.
The proceedings
The County Court
On 14 December 2018 the claimant began proceedings in the County Court in which she sought to recover the amounts she had paid to the defendant in respect of the PPI policy under deduction of the compensation she had received, together with interest. She brought the claim on the basis that the relationship between her and the defendant was “unfair” in terms of section 140A of the 1974 Act, with the result that she was entitled to make an application under that section for the remedial orders set out in section 140B. In its defence, the defendant admitted that it had not disclosed the fact that it would receive commission in respect of the policy, but averred that the claim was time-barred under section 9(1) of the 1980 Act, which provides that an action to recover any sum recoverable by virtue of any enactment shall not be brought after the expiration of six years from the date on which the cause of action accrued. In her reply, the claimant relied on section 32 of the 1980 Act as postponing the start of the limitation period until she found out about the commission. The case proceeded as a small claim. Its having now reached the Supreme Court reflects the fact that it is a test case, there being said to be approximately 26,000 active claims of a similar nature.
By the time of the trial, the only issue in dispute was whether the claim was time-barred or whether time should be extended under section 32(1)(b) of the 1980 Act, read by itself or together with section 32(2). The defendant led no evidence at the trial, and did not challenge the claimant’s evidence.
Recorder Rosen QC held that section 32 applied, and entered judgment for the claimant. He accepted her evidence that she did not become aware of the commission until she received legal advice in about November 2018. He considered that it was obvious that the defendant’s non-disclosure of its commission was deliberate: “[a]s a sophisticated creditor, the decision as to what commission to charge and not disclose must have been considered and at a high level. There is no evidence from the defendant to gainsay such inferences” (para 24). He also stated that the non-disclosure “was intentional or at least reckless” (para 26), seemingly implying that he interpreted “deliberate” in section 32 of the 1980 Act as covering things done either intentionally or recklessly. He found that the non-disclosure involved a breach of duty on the part of the defendant in what he described as “the wider sense applicable to section 32 of the 1980 Act” (para 27). He considered that as at the date of the agreement, and subsequently, the defendant must have known that it was acting unfairly in the sense explained in Plevin in failing to disclose the existence and amount of the commission.
The recorder rejected the defendant’s argument that it could not have known of the unfairness or that it involved breaches of duty by it, because of industry practice, the absence of any regulatory disclosure requirements, or the decision of the Court of Appeal in Harrison v Black Horse Ltd [2011] EWCA Civ 1128; [2012] Lloyd’s Rep IR 521, subsequently overruled in Plevin. He considered that if the defendant did not disclose the commission on the inception of the loan, it should at least have done so when sections 140A to 140D of the 1974 Act came into force, and all the more so when the law was settled in Plevin.
The High Court
Two grounds of appeal were advanced to the High Court:
The recorder was wrong in law to find that the defendant was under a relevant duty for the purposes of section 32 to disclose the existence or extent of the commission retained by it pursuant to the PPI policy.
The recorder was wrong in law to infer from the evidence before him that the defendant must be taken to have known that its failure to disclose the extent of the commission it retained was a breach of duty for the purposes of section 32.
Jay J dismissed the defendant’s appeal: [2020] EWHC 672; [2020] 4 All ER 1114. He accepted that section 32(1)(b) of the 1980 Act did not apply. He considered that the decision of the Court of Appeal in AIC Ltd v ITS Testing Services (UK) Ltd (The Kriti Palm) [2006] EWCA Civ 1601; [2007] 1 All ER (Comm) 667 (“The Kriti Palm”) established that, absent active concealment, section 32(1)(b) operated only where a duty to disclose arose under the general law. There was no such duty in the circumstances of the present case.
On the other hand, Jay J accepted that section 32(2) applied. The decision of the Court of Appeal in Giles v Rhind (No 2) [2008] EWCA Civ 118; [2009] Ch 191 established that “breach of duty” in section 32(2) was the obverse of “right of action” in section 32(1)(b). It covered legal wrongdoing of any kind which gave rise to a right of action, rather than being confined to a breach of duty in a contractual, tortious, equitable or fiduciary sense. In the present case, since the non-disclosure of the commission gave rise to the statutory right of action conferred by sections 140A to 140D of the 1974 Act, it was also a breach of duty for the purposes of section 32(2).
As to the characterisation of the breach of duty as deliberate, Jay J accepted that there was no deliberate breach of duty prior to the commencement of section 140A in April 2007. However, the breach of duty continued between April 2007 and March 2010, when the agreement came to an end. In relation to that period, he considered that the defendant’s decision not to disclose the commission, in the knowledge that there was a risk that non-disclosure would be held to render its relationship with the claimant unfair for the purposes of section 140A, amounted to a “deliberate” breach of duty for the purpose of section 32(2).
The Court of Appeal
Three issues were raised before the Court of Appeal. The first was whether the creation of an unfair relationship within the meaning of section 140A of the 1974 Act amounted to a “breach of duty” for the purposes of section 32(2) of the 1980 Act. The second was whether the defendant’s failure to disclose the commission amounted to the “concealment” of that fact within the meaning of section 32(1)(b). The third was whether any concealment, under section 32(1)(b), or breach of duty, under section 32(2), was “deliberate” within the meaning of those provisions.
The court dismissed the defendant’s appeal: [2021] EWCA Civ 339; [2022] QB 1. The principal judgment was given by Rose LJ. Males LJ agreed with her judgment, subject to some penetrating criticism of the way in which the law on section 32(1)(b) had developed. Sir Julian Flaux C agreed with both judgments. It will be necessary to consider the judgments in detail in the discussion below. They can however be summarised as follows.
In relation to the first issue identified above, Rose LJ agreed with the judge that, applying Giles v Rhind (No 2), the creation of an unfair relationship was a breach of duty, sufficient to engage section 32(2).
In relation to the second issue, it was common ground that the existence and amount of the commission were facts relevant to the claimant’s right of action for the purposes of section 32(1)(b). Rose LJ considered that section 32(1)(b) could be engaged either by a positive act of concealment of a relevant fact or by a withholding of relevant information about that fact, where there was a duty to disclose it “in Limitation Act terms”. In her view, the majority judgments in The Kriti Palm established that there was no requirement to show a free-standing contractual, tortious or fiduciary duty to disclose. The obligation to act fairly imposed on the defendant by section 140A of the 1974 Act was sufficient to mean that its failure to disclose the commission amounted to concealment of it within the meaning of section 32(1)(b). Accordingly, subject to the third issue, concerning the mental element, the judge had been wrong to hold that the claimant could not rely on that provision.
In relation to the third issue, it was common ground that the word “deliberate” connotes the same mental element for both section 32(1)(b) and section 32(2). The parties identified four potential candidates for the mental element required. The first was the defendant’s subjective knowledge or actual awareness that it was committing a wrongful act. The second was subjective knowledge in a wider sense which included wilful blindness. The claimant accepted (and continues to accept) that she could not meet either of those tests. The third was recklessness with both a subjective and an objective element: that is to say, recklessness as described by Lord Bingham of Cornhill at para 41 of R v G [2003] UKHL 50; [2004] 1 AC 1034, in the context of section 1 of the Criminal Damage Act 1971:
“A person acts recklessly within the meaning of section 1 of the Criminal Damage Act 1971 with respect to - (i) a circumstance when he is aware of a risk that it exists or will exist; (ii) a result when he is aware of a risk that it will occur; and it is, in the circumstances known to him, unreasonable to take the risk.”
The fourth was recklessness in a purely subjective sense (ie the R v G test, with the modification that the person must have been aware that it was unreasonable to take the risk). It was common ground that the claimant could only succeed if recklessness in one of the two latter senses established the necessary mental element.
Rose LJ considered that although “deliberate” was a common English word, there was not a natural meaning which gave an answer to the issue before the court. The case law construing “deliberate” was not conclusive as to whether recklessness would suffice. It was both permissible and necessary to consider the pre-1980 Act case law and the Parliamentary materials leading to the Limitation Amendment Act 1980 (the Act preceding the consolidation effected by the 1980 Act). The pre-1980 case law on the precursor provision (section 26(b) of the Limitation Act 1939 (“the 1939 Act”)) established that recklessness was sufficient to establish the requisite mental element under that section. The Parliamentary materials showed that the test under section 32 was not intended to be more difficult for a claimant to overcome. This was consistent with the obiter observations of Mance LJ in Williams v Fanshaw Porter & Hazelhurst (a firm) [2004] EWCA Civ 157; [2004] 1 WLR 3185 (“Williams”). Interpreting “deliberate” as including “reckless” best met the Parliamentary objective.
Construing recklessness in accordance with the decision of the House of Lords in R v G, the claimant could rely on section 32(1)(b) if she could show that the defendant realised that there was a risk that it had a duty to tell her about the commission, such that its failure to do so meant that it deliberately concealed that fact. She could rely on section 32(2) if she could show that the defendant realised that there was a risk that its failure to disclose the commission would make the relationship unfair and it was not objectively reasonable for it to take that risk.
A review of the regulatory material supported the decisions below that the defendant must, subjectively, have been aware that there was a risk that non-disclosure would make the parties’ relationship unfair, and that it was not objectively reasonable for it to have taken that risk. The claimant could therefore rely on both section 32(1)(b) and section 32(2).
Males LJ added that the court was constrained by authority, but otherwise the courts could and should adopt what he described as the straightforward approach. The defendant’s decision not to disclose the commission was plainly deliberate. The effect of section 140A of the 1974 Act, as analysed in Plevin, was that it would have been reasonable to expect the defendant to disclose the commission to the claimant in the interests of fairness. Accordingly, the defendant “deliberately concealed” the commission within the meaning of section 32(1)(b). On that straightforward approach it was unnecessary for the claimant to establish a separate duty to disclose or that the defendant had a further requisite mental element in relation to whether it was under a duty to disclose or whether the commission was relevant to a cause of action against it. However, Males LJ accepted that authority did not permit the Court of Appeal to adopt that approach.
Males LJ also noted that it was common ground that the defendant’s failure to disclose the commission was not a case of “active” concealment, but only of non-disclosure. He did not think that this was correct. In his view, the defendant committed an act, rather than an omission to act, when not disclosing the commission. Its decision not to disclose could only be implemented by instructing its salesmen and account managers not to disclose the commission, and by preparing its documentation in a way which ensured that there was no mention of commission.
The appeal to this court
The appeal in relation to section 32(1)(b)
In relation to section 32(1)(b), the defendant does not appeal against the Court of Appeal’s conclusion that it was reckless in the R v G sense as to whether it was under a duty in terms of the 1980 Act to tell the claimant about the commission: in other words, that it realised that there was a risk that it ought to disclose the commission, because to do otherwise would conceal from her a fact which was relevant to her right of action under section 140A of the 1974 Act, and that it was objectively unreasonable for it to take that risk. The defendant’s grounds of appeal in relation to section 32(1)(b) are as follows:
The Court of Appeal erred in law in finding that a duty of disclosure “in Limitation Act terms” was sufficient for the purpose of making a finding of concealment under section 32(1)(b). The court should have found that “concealment” required a legal duty to make disclosure, and that the defendant was under no such duty.
The Court of Appeal erred in law in finding that it was sufficient, for the purpose of finding “deliberate concealment”, that the defendant was reckless as to (a) whether it was under a duty to disclose the commission and (b) whether the commission was relevant to a cause of action against it. The court should have found that it was necessary to show actual knowledge of both elements, or alternatively actual knowledge or wilful blindness, in order to establish “deliberate concealment” in this context.
The claimant raises three grounds, in addition to those given by the Court of Appeal, on which she maintains that its decision in relation to section 32(1)(b) should be upheld:
This court, being free to depart from Court of Appeal authority, should adopt what Males LJ described as “the straightforward approach”. The defendant’s decision not to disclose the commission was plainly deliberate, as held by the recorder and the judge. Further, the effect of section 140A of the 1974 Act was that it would have been reasonable to expect the defendant to disclose the commission to the respondent in the interests of fairness. Accordingly, the defendant “deliberately concealed” the commission within the meaning of section 32(1)(b). It is not necessary for the claimant to establish a separate duty to disclose or that the defendant had a further requisite mental element in relation to (a) whether it was under a duty to disclose or (b) whether the commission was relevant to a cause of action against it.
The defendant committed an act, rather than an omission to act, when not disclosing the commission. Steps were taken by its management to ensure that its agents did not disclose the commission. This is therefore a case of active concealment rather than non-disclosure. On this basis also, the court does not need to identify any “duty to disclose.”
The defendant knew that it was under a duty to disclose and/or knew that the commission was relevant to a cause of action against it after the judgment in Plevin was handed down. It nevertheless decided not to inform the claimant about the commission, thereby concealing from her the information that would enable her to bring a claim. The claimant is entitled to rely on section 32(1)(b) after the end of the loan agreement. The recorder was right to find that disclosure should have taken place after the law was settled in Plevin. The defendant’s failure to do so means that it cannot enjoy limitation protection now.
The appeal in relation to section 32(2)
In relation to section 32(2) of the 1980 Act, the defendant does not appeal against the Court of Appeal’s conclusion that the creation of an unfair relationship within the meaning of section 140A of the 1974 Act amounted to a breach of duty for the purposes of section 32(2). Nor does it appeal against the Court of Appeal’s finding that it was reckless in the R v G sense as to whether it was in breach of duty: in other words, that it was aware of the risk that non-disclosure of the existence and amount of the commission would make the credit relationship unfair within the meaning of section 140A, and that it was objectively unreasonable for it to take that risk. The defendant’s ground of appeal, in relation to section 32(2), is that the Court of Appeal erred in law in finding that conduct which was reckless was sufficient for the purpose of showing the “deliberate commission” of a breach of duty within the meaning of section 32(2).