Transport Operations (Passenger Transport) Interim Standard 1994 (Qld)

Queensland Subordinate Legislation 1994 No. 380 Transport Operations (Passenger Transport) Act 1994 TRANSPORT OPERATIONS (PASSENGER TRANSPORT) INTERIM STANDARD 1994 TABLE OF PROVISIONS Section Page PART 1—PRELIMINARY 1 Short title . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2 Commencement and expiry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 3 Authority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 4 Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 PART 2—DRIVER AUTHORISATION 5 Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 6 Competence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 7 Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 8 Fitness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 9 Driving Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 PART 3—OPERATOR ACCREDITATION Division 1—Vehicles 10 Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 11 Design and construction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 12 Type and age . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 13 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 14 Operational safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 15 Bus seating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 16 Driver records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2 Transport Operations (Passenger Transport) No. 380, 1994 Division 2—Customer service 17 Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 18 Reliability of service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Division 3—Driver management 19 Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 20 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 21 Customer service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 22 Complaints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

s1 3 s5 Transport Operations (Passenger Transport) No. 380, 1994 PART 1—PRELIMINARY ˙ Short title 1. This standard may be cited as the Transport Operations (Passenger Transport) Interim Standard 1994 . ˙ Commencement and expiry 2.(1) This standard commences on the commencement of the Act. (2) This standard expires 6 months after it commences. ˙ Authority 3. This interim standard is made under section 98 1 of the TransportOperations (Passenger Transport) Act 1994 . ˙ Application 4. This standard applies to operator accreditation and driver authorisation under the Act. PART 2—DRIVER AUTHORISATION ˙ Purpose 5. The purpose of this Part is to establish performance criteria for drivers of public passenger services about the safe operation of vehicles and the provision of customer service. 1 Interim standards

s6 4 s7 Transport Operations (Passenger Transport) No. 380, 1994 ˙ Competence 6.(1) A driver must be competent to operate safely the type of vehicle used to provide the service. (2) This is to be evidenced by— (a) for all drivers—holding a current driver’s licence of the appropriate class; and (b) for drivers of taxi services and luxury limousine services—having held a driver’s licence of the appropriate class continuously for at least 3 years; and (c) for drivers of motorcycles—having 5 years riding experience, or having 3 years riding experience and successfully completing a test of competence to safely operate a motorcycle with a pillion passenger. (3) In this section— “driver’s licence” has the same meaning as in the Traffic Act 1949 . ˙ Service 7.(1) A driver must be competent in providing customer service. (2) This is to be evidenced by— (a) for all drivers—behaving courteously towards passengers and the public; and (b) for drivers of taxi services and luxury limousine services—being able to speak and understand English; and (c) for drivers of taxi services beginning after 1 May 1993—having successfully completed a training course for taxi drivers approved, and delivered in a way approved, by the chief executive; and (d) for drivers of scheduled services and long distance scheduled services—following advertised routes and timetables.

s 8 5 s 11 Transport Operations (Passenger Transport) No. 380, 1994 ˙ Fitness 8.(1) Drivers of taxi services and luxury limousine services must be medically fit to operate safely the vehicle. (2) This must be evidenced by the driver giving a certificate of medical fitness, or undertaking a medical assessment, if asked by the chief executive. (3) Drivers of motorcycles must be fit to operate safely the vehicle whenever providing a service. (4) This must be evidenced by the driver having a zero concentration of alcohol in his or her blood. ˙ Driving Time 9. A driver operating a heavy vehicle, within the meaning of Part 6 2 of the State Transport Regulation 1987 , must regulate his or her driving time in accordance with that Part. PART 3—OPERATOR ACCREDITATION Division 1—Vehicles ˙ Purpose 10. The purpose of this Division is to establish performance criteria for operators of public passenger services about the safety and operation of vehicles used to provide public passenger services. ˙ Design and construction 11.(1) All vehicles must be of a design and construction that makes them safe to provide a public passenger service. 2 Fatigue Management for Heavy Vehicle Drivers

s 12 6 s 14 Transport Operations (Passenger Transport) No. 380, 1994 (2) This may be evidenced by— (a) compliance with Australian Design Rules at the date of manufacture; or (b) for buses manufactured before 20 May 1992—compliance with the Code of Practice ‘Omnibus Licensing Evaluation S6’. ˙ Type and age 12.(1) All vehicles must be of a type and age safe for the particular service being provided. (2) This may be evidenced by complying with information bulletins about the following subjects issued, from time to time, by the department 3 — • Heavy Omnibus Service Life Extensions • Bus Safety Standards Policy • Bus Safety Padding. ˙ Operation 13.(1) Vehicles must be in a safe condition to provide a public passenger service whenever being operated. (2) This must be evidenced by— (a) complying with the MotorVehiclesSafetyAct1980 and the Traffic Act 1949 ; and (b) having the appropriate current registration and third party insurance. ˙ Operational safety 14. Vehicles must be operated safely and, in particular— (a) vehicles must not be overloaded; and 3 Information bulletins are available from Department of Transport customer service centres.

s 15 7 s 18 Transport Operations (Passenger Transport) No. 380, 1994 (b) buses may carry persons who are standing only if— (i) the buses are specifically designed and constructed for the purpose; and (ii) the persons standing travel for less than 20 km; and (c) long distance scheduled services and tourist services must not carry persons who are standing; and (d) subject to section 15, vehicles must not carry more than 1 seated passenger per seat. ˙ Bus seating 15. Three primary or pre-school children may be carried in a bus seat designed for 2 adults if— (a) the seat is not required to be fitted with seat belts; and (b) it is safe. ˙ Driver records 16. Operators must maintain records of drivers operating each vehicle in use by date and time. Division 2—Customer service ˙ Purpose 17. The purpose of this Division is to establish performance criteria for operators of public passenger services about customer service. ˙ Reliability of service 18.(1) Operators must provide services in accordance with their advertised schedules. (2) The schedules for services must be realistically achievable.

s 19 8 s 22 Transport Operations (Passenger Transport) No. 380, 1994 Division 3—Driver management ˙ Purpose 19. The purpose of this Division is to establish performance criteria for operators of public passenger services about the management of drivers and their vehicles. ˙ Safety 20.(1) Operators must ensure that their drivers— (a) are competent to operate safely the vehicles used to provide the service; and (b) hold appropriate driver authorisation; and (c) do not drive when fatigued. (2) Compliance with (1)(c) may be indicated by compliance with Part 6 4 of the State Transport Regulation 1987 . ˙ Customer service 21.(1) Operators of scheduled services must ensure that all their drivers are competent in providing customer service. (2) This must be evidenced by having procedures for ensuring that drivers are aware of the applicable timetables and routes. ˙ Complaints 22. Operators must be in a position to respond to complaints promptly and systematically. 4 Fatigue Management for Heavy Vehicle Drivers

s 22 9 s 22 Transport Operations (Passenger Transport) No. 380, 1994 ENDNOTES 1. Made by the Governor in Council on 27 October 1994. 2. Notified in the Gazette on 28 October 1994. 3. Laid before the Legislative Assembly on . . . 4. The administering agency is the Department of Transport. © State of Queensland 1994