The Commissioners for HM Revenue and Customs v Name Redacted

WIPO Case No. D2023-0897

ARBITRATION

AND

MEDIATION CENTER

ADMINISTRATIVE PANEL DECISION

The Commissioners for HM Revenue and Customs v. Name Redacted

Case No. D2023-0897

1. The Parties

The Complainant is The Commissioners for HM Revenue and Customs, United Kingdom (“UK”), represented

by Demys Limited, UK.

The Respondent is Name Redacted[1].

[1] The Respondent appears to have used the name of a third party when registering the disputed domain name. In light of the potential

2. The Domain Name and Registrar

The disputed domain name <hmrcinfo.com> (the “Disputed Domaine Name”) is registered with

NameSilo, LLC (the “Registrar”).

3. Procedural History

The Complaint was filed with the WIPO Arbitration and Mediation Center (the “Center”) on February 28,

2023. On February 28, 2023, the Center transmitted by email to the Registrar a request for registrar to the Complainant on February 28, 2023, providing the registrant and contact information disclosed by the Registrar, and inviting the Complainant to submit an amendment to the Complaint. The Complainant filed an amended Complaint on March 3, 2023.

verification in connection with the Disputed Domain Name. On February 28, 2023, the Registrar transmitted
by email to the Center its verification response disclosing registrant and contact information for the Disputed
Domain Name which differed from the named Respondent (REDACTED FOR PRIVACY,

The Center verified that the Complaint together with the amended Complaint satisfied the formal

requirements of the Uniform Domain Name Dispute Resolution Policy (the “Policy” or “UDRP”), the Rules for

Uniform Domain Name Dispute Resolution Policy (the “Rules”), and the WIPO Supplemental Rules for

Uniform Domain Name Dispute Resolution Policy (the “Supplemental Rules”).

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In accordance with the Rules, paragraphs 2 and 4, the Center formally notified the Respondent of the
Complaint, and the proceedings commenced on March 8, 2023. In accordance with the Rules, paragraph 5,
the due date for Response was March 28, 2023. The Center received an email from a third party on March
25, 2023.

The Center appointed Christiane Féral-Schuhl as the sole panelist in this matter on April 14, 2023. The Panel finds that it was properly constituted. The Panel has submitted the Statement of Acceptance and Declaration of Impartiality and Independence, as required by the Center to ensure compliance with the

Rules, paragraph 7.

4. Factual Background

The Complainant is a non-ministerial department of the UK responsible for the administration and collection of direct taxes within the UK.

The Complainant is the owner of two trademarks (hereinafter the “HMRC Trademarks”):

- the UK trademark, HMRC, No. UK00002471470 registered on March 28, 2008, for products and
services in classes 9, 16, 35, 36, 41, and 45;

- the UK trademark, HM REVENUE & CUSTOMS, No. UK00003251234 registered on December 29,
2017, for products and services in classes 9, 16, 35, 36, 41, and 45.

The Complainant is well known in the UK under the initialism HMRC which stands for “His Majesty Revenue

and Customs”.

The Complainant’s services can also be accessed via the domain name <hmrc.gov.uk>.

The Disputed Domaine Name was registered on December 29, 2022, and at the time of the Complaint reverts to a portal in which Internet users can enter their personal data to be redirected to a website purporting to be the Complainant displaying an invoice to be paid by Internet users using a bitcoin address. At the time of the decision, the Disputed Domain Name reverts to an active website which once loaded displays a warning message from the browser stating that this website has been flagged as a fraudulent phishing website.

5. Parties’ Contentions

A. Complainant

First, the Complainant stands that the Disputed Domain Name is confusingly similar to its earlier HMRC that it is well known by this initialism in the UK and around the world.

Then, the Complainant considers that the Disputed Domain Name is confusingly similar to its HMRC

Trademarks since it is composed of the HMRC initialism with the word “info”. For the Complainant, the

addition of this word does nothing to distinguish the Disputed Domain Name from its HMRC Trademarks and

on the contrary only serves to increase the potential for confusion. The Complainant further explains that a

previous panel decision has stated that the addition of the word “info” to its HMRC Trademarks did not

prevent a finding of confusing similarity.

Secondly, the Complainant stands that the Respondent has no rights or legitimate interests in respect of the Disputed Domain Name since there is no evidence that the Respondent has been commonly known by the initialism HMRC or by the Disputed Domain Name prior to or after its registration. The Complainant explains

that the Respondent was not licensed or authorized to use the HMRC Trademarks to register the Disputed

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Domain Name. Then, the Complainant explains that the Disputed Domain Name revolves to an active website that purports to be a login portal run by the Complainant. The Complainant contends that the Respondent is trying to obtain genuine user identities and personal information to gain unauthorized access

to accounts. The Complainant considers that the Respondent’s lack of response to its letter is also an

indicator of the absence of a right or legitimate interests in respect of the Disputed Domain Name.

Lastly, the Complainant considers that the Disputed Domain Name was registered and is being used in bad faith. The Complainant contends that the Disputed Domain Name is being used to redirect Internet users to a portal to trick them into giving their login credentials. The Complainant further explains that Disputed

Domain Name was connected with MX email servers and may be used to send fraudulent emails as part of a phishing scheme. Finally, the Complainant points out that the Respondent has used a privacy service to mask its identity when registering the Disputed Domain Name.

B. Respondent

A third party sent an email to the Center in which it indicated that it had received the Center’s written

communication regarding the proceeding, but stating that it does not own the Disputed Domain Name and

that it is ready to use the legal remedies in its country of residence to clarify the situation. The third party’s

name matched that disclosed by the Registrar for the Respondent, but the email was written from a different

email address than disclosed by the Registrar. Given the third party’s identical name and receipt of the

Center’s written communication, it appears more likely than note that the disputed domain name was

registered fraudulently using this person’s contact details, albeit a different email address. Further to Section

1 above and the related footnote, the Panel has accordingly redacted the Respondent’s name from this

Decision.

6. Discussion and Findings

Paragraph 4(a) of the Policy provides that the Complainant shall prove the following three elements:

(i)        the Disputed Domain Name is identical or confusingly similar to a trademark or service mark in which the Complainant has rights; and

(ii)       the Respondent has no rights or legitimate interests in respect of the Disputed Domain Name; and

(iii)      the Disputed Domain Name has been registered and is being used in bad faith.

A. Identical or Confusingly Similar

According to the Policy, paragraph 4(a)(i), the Complainant shall prove that the Disputed Domain Name is identical or confusingly similar to a trademark or service mark in which the Complainant has rights.

First of all, the Panel finds that the Complainant has provided evidence that it has rights in the HMRC
Trademarks.

Then, the Panel wishes to remind that the first element of the UDRP serves essentially as a standing requirement. The standing (or threshold) test for confusing similarity involves a reasoned but relatively

straightforward comparison between the complainant’s trademark and the Disputed Domain Name. This test

typically involves a side-by-side comparison of the domain name and the textual components of the relevant
trademark to assess whether the mark is recognizable within the domain name. In cases where a domain
name incorporates the entirety of a trademark, or where at least a dominant feature of the relevant mark is
recognizable in the domain name, the domain name will normally be considered confusingly similar to that

mark for purposes of the UDRP (see section 1.7 of the WIPO Overview of WIPO Panel Views on Selected

UDPR Questions, Third Edition (“WIPO Overview 3.0”)).

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Regarding the Disputed Domain Name, the Panel finds that it is composed of:

- the HMRC Trademarks;

- the word “info”; and
- the generic Top-Level Domain (“gTLD”) “.com”.

The gTLD in a domain name is viewed as a standard registration requirement and as such is usually disregarded for the purpose of determining whether a domain name is identical or confusingly similar to a trademark.

According to prior UDRP panel decisions, it is sufficient that the a domain name incorporates the entirety of a trademark, in order to consider the domain name as confusingly similar to that mark for purposes of UDRP standing. The mere addition of descriptive or geographical terms to a mark does not prevent a finding of confusing similarity (see section 1.8 of the WIPO Overview 3.0).

Regarding the Disputed Domain Name, the Panel finds that it incorporates the HMRC Trademarks in their

entirety and considers that the insertion of the word “info” does not prevent a finding of confusing similarity.

Therefore, the Panel finds that these elements do not prevent the HMRC Trademarks from being recognizable in the Disputed Domain Name.

Therefore, the Panel holds that the Disputed Domain Name is confusingly similar to the Complainant’s

HMRC Trademarks, and that the Complainant has established the first element of paragraph 4(a) of the

Policy.

B. Rights or Legitimate Interests

According to the Policy, paragraph 4(a)(ii), the Complainant shall demonstrate that the Respondent has no rights or legitimate interests in respect of the Disputed Domain Name.

The Policy, paragraph 4(c), outlines circumstances that if found by the Panel to be proved shall demonstrate

the Respondent’s rights or legitimate interests in the Disputed Domain Name.

These circumstances are:

-	before any notice of the dispute to the respondent, the respondent’s use of, or demonstrable
preparations to use, the domain name or a name corresponding to the domain name in connection with a bona fide offering of goods or services; or
-	the respondent (as an individual, business, or other organization) has been commonly known by the domain name, even if the respondent has acquired no trademark or service mark rights; or
-	the respondent is making a legitimate noncommercial or fair use of the domain name, without intent for commercial gain to misleadingly divert consumers or to tarnish the trademark or service mark at issue.

According to prior UDRP panel decisions, it is sufficient that a complainant shows prima facie that a respondent lacks rights or legitimate interests in a domain name in order to shift the burden of production to the respondent (see Croatia Airlines d.d. v. Modern Empire Internet Ltd., WIPO Case No. D2003-0455).

Indeed, while the overall burden of proof in a UDRP proceeding is on the complainant, previous UDRP panels have recognized that proving a respondent lacks rights or legitimate interests in a domain name may

result in the often-impossible task of “proving a negative”, requiring information that is often primarily within

the knowledge or control of the respondent. As such, where a complainant makes out prima facie that a
respondent lacks rights or legitimate interests, the burden of production on this element shifts to the
respondent to come forward with relevant evidence demonstrating rights or legitimate interests in the domain

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name. If the respondent fails to come forward with such relevant evidence, the complainant is deemed to
have satisfied the second element (see section 2.1 of the WIPO Overview 3.0).

According to the Panel, the Complainant has shown prima facie that the Respondent has no rights or legitimate interests in respect of the Disputed Domain Name. Indeed, it appears that the Respondent has not received any authorization to use the HMRC Trademarks in any manner, including in domain names.

Moreover, the Panel finds that there is no evidence that the Respondent is commonly known by the Disputed Domain Name or that the Respondent has the intent to use the Disputed Domain Name in connection with a bona fide offering of goods or services. On the contrary, the Complainant has provided evidence

demonstrating that the Disputed Domain has been used with the purpose to illegally collect personal data
from Internet users while purporting to be the Complainant. The Respondent has also configured MX
servers with the Disputed Domain Name which is further evidence that the Disputed Domain Name may be

used as part of a phishing scheme to trick users into divulging their personal data.

In any case, the Respondent did not reply to the Complainant’s contentions, and consequently, did not rebut

the Complainant’s prima facie case.

Therefore, according to the Policy, paragraphs 4(a)(ii) and 4(c), the Panel considers that the Complainant
has established that the Respondent does not have any rights or legitimate interests in the Disputed Domain

Name.

C. Registered and Used in Bad Faith

According to the Policy, paragraph 4(a)(iii), the Complainant shall prove that the Disputed Domain Name has been registered and is being used in bad faith.

Thus, paragraph 4(b) provides that any one of the following non-exclusive scenarios constitutes evidence of

a respondent’s bad faith:

(i)        circumstances indicating that the respondent has registered or acquired the domain name primarily for the purpose of selling, renting, or otherwise transferring the domain name to the complainant who is the owner of the trademark or service mark or to a competitor of that complainant, for valuable

consideration in excess of the respondent’s documented out-of-pocket costs directly related to the

domain name; or

(ii)       the respondent has registered the domain name in order to prevent the owner of the trademark or service mark from reflecting the mark in a corresponding domain name, provided that the respondent has engaged in a pattern of such conduct; or

(iii)      the respondent has registered the domain name primarily for the purpose of disrupting the business of a competitor; or

(iv)      by using the domain name, the respondent has intentionally attempted to attract, for commercial gain, Internet users to its website or other online location, by creating a likelihood of confusion with the

complainant’s mark as to the source, sponsorship, affiliation, or endorsement of the respondent’s

website or location or of a product or service on the respondent’s website or location.

According to prior UDRP decisions, particular circumstances panels may take into account in assessing

whether the respondent’s registration of a domain name is in bad faith include: (i) the nature of the domain

name (e.g., a typo of a widely known mark, or a domain name incorporating the complainant’s mark plus an additional term such as a descriptive or geographic term, or one that corresponds to the complainant’s area

of activity or natural zone of expansion), (ii) the chosen top-level domain (e.g., particularly where

corresponding to the complainant’s area of business activity or natural zone of expansion), (iii) the content of

any website to which the domain name directs, including any changes in such content and the timing thereof

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[…], (vii) a clear absence of rights or legitimate interests coupled with no credible explanation for the

respondent’s choice of the domain name, or (viii) other indicia generally suggesting that the respondent had

somehow targeted the complainant (see section 3.2.1 of the WIPO Overview 3.0).

Prior panels have also held that the use of a domain name for purposes other than to host a website may constitute bad faith. Such purposes include sending an email, phishing, identity theft, or malware

distribution. (In some such cases, the respondent may host a copycat version of the complainant’s website.)

(see section 3.4 of the WIPO Overview 3.0).

First of all, the Panel finds that it is established that the Complainant’s HMRC Trademarks were registered

and used before the registration of the Disputed Domain Name. Therefore, there is a presumption of bad

faith registration of the Disputed Domain Name given that it reproduces the Complainant’s HMRC

Trademarks entirely.

Moreover, the Panel points out that the Disputed Domain Name revolves to a website purporting to be the
Complainant in order to trick Internet users into giving their personal data.

Accordingly, the Panel finds that the Complainant has provided evidence that the Disputed Domain Name was registered and used by the Respondent in an attempt to pass off as the Complainant or someone affiliated to the Complainant, to trick Internet users into divulging personal data and to possibly extort money from them.

Finally, the registrant of the Disputed Domain Name seems to have given false contact details and impersonated a third party to register the Disputed Domain Name.

Considering all of the above, it is not possible to conceive any plausible actual or contemplated good faith registration and use of the Disputed Domain Name by the Respondent.

Therefore, in view of all the circumstances of this case, the Panel holds that the Respondent has registered and is using the Disputed Domain Name in bad faith according to the Policy, paragraphs 4(a)(iii) and 4(b).

7. Decision

For the foregoing reasons, in accordance with paragraphs 4(i) of the Policy and 15 of the Rules, the Panel orders that the Disputed Domain Name, <hmrcinfo.com>, be transferred to the Complainant.

/Christiane Féral-Schuhl/

Christiane Féral-Schuhl

Sole Panelist
Date: April 28, 2023

identity theft, the Panel has redacted the Respondent’s name from this decision. However, the Panel has attached as Annex 1 to this

decision an instruction to the Registrar regarding transfer of the disputed domain name, which includes the name of the Respondent.
The Panel has authorized the Center to transmit Annex 1 to the Registrar as part of the order in this proceeding, and has indicated

Annex 1 to this decision shall not be published due to the exceptional circumstances of this case. See Banco Bradesco S.A. v.

FAST‑12785241 Attn. Bradescourgente.net / Name Redacted, WIPO Case No. D2009-1788.