TeleTech International Pty Ltd

[2016] FWCA 3343

[2016] FWCA 3343

FAIR WORK COMMISSION

DECISION

Fair Work Act 2009
s.185—Enterprise agreement

TeleTech International Pty Ltd
(AG2016/2895)

TELETECH CONTACT CENTRE ENTERPRISE AGREEMENT 2016

Contract call centre industry
DEPUTY PRESIDENT GOSTENCNIK	MELBOURNE, 26 MAY 2016

Application for approval of the TeleTech Contact Centre Enterprise Agreement 2016.

[1] An application has been made for approval of an enterprise agreement known as the TeleTech Contact Centre Enterprise Agreement 2016 (the Agreement). The application was made pursuant to s.185 of the Fair Work Act 2009 (the Act). It has been made by TeleTech International Pty Ltd. The agreement is a single enterprise agreement.

[2] On the basis of the material contained in the application and accompanying statutory declaration, I am satisfied that each of the requirements of ss.186, 187 and 188 as are relevant to this application for approval have been met.

[3] The Agreement was approved on 26 May 2016 and, in accordance with s.54, will operate from 2 June 2016 .The nominal expiry date of the Agreement is 2 June 2019.

DEPUTY PRESIDENT

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