Saffari v Australian Information Commissioner

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FEDERAL COURT OF AUSTRALIA

Saffari v Australian Information Commissioner [2022] FCA 1016  

File number(s): NSD 912 of 2021
Judgment of: BROMWICH J
Date of judgment: 2 September 2022
Catchwords: ADMINISTRATIVE LAW – application for judicial review of a decision of the Australian Information Commissioner – where the Commissioner determined that Amazon Australia Services Inc had interfered with the applicant’s privacy contrary to Australian Privacy Principle 6 under schedule 1 of the Privacy Act 1988 (Cth) – whether the Commissioner’s omission in referring expressly to a letter provided by the applicant in her decision constitutes a reviewable error – whether the relief granted by the Commissioner and the use of the expression “hurt feelings” to describe the applicant’s psychological state was illogical and irrational and thereby legally unreasonable –  held:  application dismissed
Legislation:

Administrative Decisions (Judicial Review) Act 1977 (Cth) ss 5(1)(e), 5(1)(f),

Judiciary Act 1903 (Cth) s 39B

Privacy Act 1988 (Cth) ss 6, 13(1), 36(1), 40(1), 40A(1), 40A(3), 41(1)(a), 42(2), 52(1), 52(1)(b)(i), 52(1)(b)(i)A, 52(1)(b)(ii)

Cases cited:

Applicant WAEE v Minister for Immigration and Multicultural and Indigenous Affairs [2003] FCAFC 184; 236 FCR 593

DNA17 v Minister for Immigration and Border Protection [2019] FCAFC 146

Giddings v Australian Information Commissioner [2017] FCAFC 225

Registry: New South Wales
National Practice Area: Administrative and Constitutional Law and Human Rights
Number of paragraphs: 44
Date of hearing: 15 August 2022
Counsel for the Applicant: The Applicant appeared in person
Counsel for the Respondent: C Hibbard
Solicitor for the Respondent: Australian Government Solicitor

ORDERS

NSD 912 of 2021
BETWEEN:

SHAHRIAR SAFFARI

Applicant

AND:

AUSTRALIAN INFORMATION COMMISIONER

Respondent

ORDER MADE BY:

BROMWICH J

DATE OF ORDER:

2 SEPTEMBER 2022

THE COURT ORDERS THAT:

1.The further amended originating application dated 29 April 2022 be dismissed.

2.The applicant pay the respondent’s costs as assessed or agreed.

Note:   Entry of orders is dealt with in Rule 39.32 of the Federal Court Rules 2011.


REASONS FOR JUDGMENT

BROMWICH J

  1. By a further amended originating application (FAOA), the applicant, Mr Shahriar Saffari, seeks judicial review of a decision of the respondent, the Australian Information Commissioner under s 39B of the Judiciary Act 1903 (Cth) and under s 5(1)(e) and (f) of the Administrative Decisions (Judicial Review) Act 1977 (Cth) (ADJR Act).  Mr Saffari alleges errors of law in the determination of a complaint he made to the Commissioner about an interference with his privacy by Amazon Commercial Services Pty Ltd and/or Amazon Australia Services Inc, contrary to the Privacy Act 1988 (Cth), and in particular contrary to Australian Privacy Principle 6 (APP 6).  The interference with privacy arose by reason of Amazon disclosing Mr Saffari’s identity as the anonymous author of a book that was self-published by him using a service provided by Amazon to enable that to take place.  The disclosure was made by Amazon to a third party, who had complained to Amazon about the book.  That third party has not been identified in this proceeding.

  2. On 30…

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Details
Case
[2022] FCA 1016
Decision Date

CaseChat Overview and Summary

In Saffari v Australian Information Commissioner, the applicant, Mr Saffari, sought judicial review of a decision made by the Commissioner under the Privacy Act 1988 (Cth). The Commissioner had determined that Amazon Australia Services Inc had interfered with Mr Saffari's privacy contrary to Australian Privacy Principle 6. Mr Saffari challenged the Commissioner's decision on two main grounds. Firstly, he argued that the Commissioner's failure to expressly refer to a letter he provided constituted a reviewable error. Secondly, he contended that the relief granted by the Commissioner, which included an order for Amazon to pay compensation for "hurt feelings," was illogical, irrational, and therefore legally unreasonable. The Commissioner had ordered Amazon to pay Mr Saffari $3,000 for non-economic damages, which included compensation for stress, humiliation, anxiety, and attendance at counselling.

The legal issues before the court were whether the Commissioner's omission in referring to the letter constituted a reviewable error and whether the relief granted, particularly the use of the term "hurt feelings," was legally unreasonable. The court considered whether these issues, if any, rendered the Commissioner's decision unlawful. The court also examined the Commissioner's process in reaching the decision, including the consideration of submissions made by both parties. Mr Saffari further argued that the Commissioner failed to consider a mandatory relevant consideration (an apology) and instead took into account a forbidden irrelevant consideration (Amazon's opposition to an apology).

The court found that the Commissioner's decision did not contain a reviewable error. It was held that the Commissioner's failure to expressly reference the letter did not affect the outcome of the decision, as the substantive issues had been properly considered. The court also determined that the expression "hurt feelings" was a permissible way to describe the psychological state of the applicant. The court further found that the relief granted, including the compensation for non-economic damages, was within the Commissioner's discretion and was not irrational. The court dismissed the application, stating that the Commissioner's decision was lawful and within the scope of the Privacy Act. The applicant was ordered to pay the Commissioner's costs.

The court's decision was final, with the further amended originating application being dismissed. The applicant was also ordered to pay the respondent's costs as assessed or agreed, in accordance with Rule 39.32 of the Federal Court Rules 2011.

Orders

Orders of the court

1. The further amended originating application dated 29 April 2022 be dismissed.

2. The applicant pay the respondent’s costs as assessed or agreed.

Note: Entry of orders is dealt with in Rule 39.32 of the Federal Court Rules 2011.

Background

Background to the litigation

Full text does not contain this section.

Evidence

Evidence Before The Court

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Decision

Reasons for decision

On 30 August 2021, the Commissioner published her detailed reasons. She determined the complaint in Mr Saffari’s favour and ordered Amazon to pay him compensation of $3,000 for proven non-economic damages for hurt feelings, including stress, humiliation, and feelings of anxiety, and attendance at counselling. It is convenient to refer to the written determination including those reasons as the Decision. The Decision followed a similarly detailed document called a Preliminary View made by a Deputy Commissioner, indicating the recommendations that were proposed to be made to the Commissioner, and inviting comment. There were submissions made by Mr Saffari, by Amazon, and by Mr Saffari in reply in July and August 2021. Despite a preliminary recommendation that there be no award of compensation, it was ordered; and despite there being a recommendation that there be an apology, the Commissioner declined to order that Amazon furnish an apology. The Commissioner characterises Mr Saffari’s complaint as being, in substance, that:(a)she failed to consider the contents of a submission he made by a letter that he provided prior to the Decision being made, relevantly concerning the issue of an apology; and(b)the use she made in the Decision of the expression “hurt feelings” to describe his psychological state was legally unreasonable. Mr Saffari largely agrees that these are the issues that are at the core of the outcome he seeks. However, he articulates them somewhat differently, including by reference to what he contends was the Commissioner failing to have regard to a submission made by him in relation to an apology as a mandatory relevant consideration, and having regard to the contrary submission by Amazon in opposing being required to give an apology as taking into account a forbidden irrelevant consideration. Mr Saffari also seeks additional relief by way of damages and by way of a peremptory writ of mandamus.The Privacy Act complaints scheme The centrepiece of the Privacy Act is a set of 13 principles called the Australian Privacy Principles (APPs), set out in Schedule 1. They range from principles concerning the open and transparent management of personal information (APP 1) through to the correction of personal information (APP 13). APP 6 deals with the use or disclosure of personal information. The following provisions are relevant to this proceeding:(a)s 6 provides that APP entity means “an agency or organisation”; (b)s 13(1) provides that:An act or practice of an APP entity is an interference with the privacy of an individual if:(a)the act or practice breaches an Australian Privacy Principle in relation to personal information about the individual; or(b)the act or practice breaches a registered APP code that binds the entity in relation to personal information about the individual.(c)s 36(1) provides that a person may complain to the Commissioner about an “act or practice that may be an interference with” their privacy;(d)s 40(1) provides: Subject to subsection (1A), the Commissioner shall investigate an act or practice if:(a)the act or practice may be an interference with the privacy of an individual; and(b)a complaint about the act or practice has been made under section 36.(e)s 40A(1) provides that if a complaint is made about an act or practice under s 36 and the Commissioner considers it is “reasonably possible that the complaint may be conciliated successfully”, the Commissioner must make “a reasonable attempt to conciliate the complaint”;(f)s 52(1) relevantly provides that after investigating a complaint, the Commissioner may, inter alia, per (b)(i) make a declaration that a respondent “has engaged in conduct constituting an interference with the privacy of an individual and must not repeat or continue such conduct” and per (b)(ii) make a declaration that the respondent “must perform any reasonable act or course of conduct to redress any loss or damage suffered by the complainant”.Background

Ratio Decidendi

Legal Principle Established

Full text does not contain this section.