Retirement Villages Regulations 1992 (WA)
Western Australia
Retirement Villages Act 1992
Western Australia
Retirement Villages Act 1992
These regulations may be cited as the
These regulations shall come into operation on the day on which the
(1) In this regulation —
(2) A payment is excluded from the ambit of the definition of
premium in section 3(1) of the Act if —(a) the payment relates to admission of a person as a resident of a retirement village for a period of 12 months or less; and
(b) the total amount of the payment and each other payment (if any) that is paid in respect of that admission is an amount of $1 500 or less.
The memorial approved by the Registrar of Titles under section 15(3) of the Act must contain the following information —
(a) a description of the relevant land;
(b) the name of the registered proprietor of the land;
(c) the date on which the memorial is lodged.
In this Part —
(a) is not provided or made available under a separate service contract; and
(b) is not an administrative or management service; and
(c) is not a service for the maintenance or repair of a residential premises or personal amenity; and
(d) is not a communal amenity; and
(e) is not a personal service;
(a) the resident permanently vacating residential premises in the retirement village; or
(b) the settlement of the sale of the resident’s right to reside in the residential premises;
(a) the residential premises; and
(b) an amenity that forms part of, or is provided or made available with, the residential premises; and
(c) communal amenities in the retirement village;
(a) is not provided or made available under a separate service contract; and
(b) is not a personal or communal amenity;
(a) has a term of 12 months or less; and
(b) does not require a payment of a total amount of more than $1 500 to the administering body of a retirement village in consideration for, or in contemplation of, admission of a person as a resident of the retirement village;
A residence contract must —
(a) be written in plain English; and
(b) be printed in not less than 12 point type; and
(c) be set out clearly and logically and include —
(i) appropriate headings and subheadings; and
(ii) numbered provisions; and
(iii) a table of contents;
and
(d) if words and phrases used in the contract are used in the Act, these regulations or the Code, use those words and phrases consistently with the meanings in the Act, regulations or Code, as relevant.
(1) At least 10 working days before a person enters into a residence contract, the owner must cause to be given to that person —
(a) if the residence contract is not a short‑term residence contract, a statement in the form of Form 1 in Schedule 1; or
(b) if the residence contract is a short‑term residence contract, a statement in the form of Form 1A in Schedule 1.
(2) The owner, or person authorised to act on behalf of the owner, must complete and sign the information required to be provided under Form 1 or Form 1A.
(1) At least 10 working days before a person enters into a residence contract, the owner must cause to be given to that person a notice in the form of Form 2 in Schedule 1 of the persons’s rights under sections 13 and 14 of the Act.
(2) The notice given under subregulation (1) must be printed in a size not less than 12 point type face.
(1) For the purposes of section 13(2)(e) of the Act the following documents are prescribed —
(a) a copy of the residence contract and each other contract that the resident will be required to enter into in order to reside in the retirement village, including details of the payments to be made by the resident under each contract;
(b) if the residence contract relates to a retirement village that is already operating —
(i) if the financial statements of the village for the previous financial year have been audited — a copy of the audited financial statements and the audit report; and
(ii) if the financial statements of the village for the previous financial year have not been audited — a copy of the unaudited financial statements; and
(iii) a copy of the operating budget for the village for the current financial year; and
(iv) if the village has a reserve fund — a copy of the reserve fund budget for the current financial year;
(c) if the residence contract relates to a retirement village that is not yet operating —
(i) a copy of the proposed operating budget for the first year of operation of the village; and
(ii) if the village is to have a reserve fund that will receive income from recurrent charges in the first year of operation of the village — a copy of the proposed reserve fund budget for the first year of operation of the village;
(d) if the residence contract relates to premises that are comprised in a strata plan or survey‑strata plan registered under the
Strata Titles Act 1985 —(i) a copy of the by‑laws of the relevant strata company; and
(ii) an authority to apply to the strata company under the
Strata Titles Act 1985 section 107(1);
(e) if the residence contract relates to premises that are comprised in a scheme plan for a community titles scheme registered under the
Community Titles Act 2018 —(i) a copy of the scheme by‑laws for the community titles scheme; and
(ii) if the community titles scheme is a tier 2 scheme or a tier 3 scheme — a copy of the scheme by‑laws for a community titles scheme to which that tier 2 scheme or tier 3 scheme belongs; and
(iii) an authority to apply, under the
Community Titles Act 2018 section 94(1), to the community corporation established for the community titles scheme; and(iv) if the community titles scheme is a tier 2 scheme or a tier 3 scheme — an authority to apply, under the
Community Titles Act 2018 section 94(1), to a community corporation for a community titles scheme to which that tier 2 scheme or tier 3 scheme belongs.
Note for this paragraph:
1. Under paragraph (e)(ii), if the community titles scheme applicable to the residential premises is a tier 2 scheme or a tier 3 scheme, the scheme by‑laws of the community titles scheme or schemes to which it belongs must also be given by the owner to the person entering into the residence contract in accordance with the
Retirement Villages Act 1992 section 13(2).2. The
Community Titles Act 2018 section 94 allows a person with a proper interest in information about a community titles scheme, or a person authorised in writing by such a person, to apply to the community corporation for the community titles scheme to obtain or inspect particular information, materials or documents. Under paragraphs (e)(iii) and (iv), the authority to apply under theCommunity Titles Act 2018 section 94 must be given by the owner (as the person with a proper interest in information about a community titles scheme) to the person entering into the residence contract in accordance with theRetirement Villages Act 1992 section 13(2).(2) A document referred to in subregulation (1)(b)(iv) is not a prescribed document in respect of a residence contract to be entered into by a person if —
(a) the contract relates to residential premises in a retirement village that is operating before 1 April 2015; and
(b) the person enters into the residence contract before 1 July 2016.
(3) In subregulation (1)(e), each of the following terms has the meaning given in the
Community Titles Act 2018 section 3(1) —
(1) A residence contract must include the general provisions or matters listed in the Table.
1. | A boxed statement in 16 point type about the terms of access to aged care services under the |
2. | A separate definitions provision containing the definitions of words and phrases used in the contract, including words and phrases that are defined in the Act, these regulations and the Code. |
3. | A separate Notes section as set out in Schedule 2 clause 2. |
4. | In a prominent place in the contract, a boxed statement in 16 point type about seeking independent advice as set out in Schedule 2 clause 3. |
5. | A statement that refers the resident to the Act, these regulations and the Code and the rights of the resident under that legislation including a reference to — |
(a) the right set out in the Code to be consulted on, and have access to information about, the administrative and financial arrangements of the retirement village; and | |
(b) the rights set out in the Code in relation to processes available to the resident for the resolution of disputes in relation to the retirement village; and | |
(c) a reference to Note 1. | |
6. | A provision detailing the registration number of the memorial in respect of the retirement village lodged with the Registrar of Titles under section 15(3) of the Act. |
7. | A provision setting out the legal basis of occupancy of the residential premises. |
Examples: (a) as a non‑owner resident under a residential tenancy agreement or another lease or licence arrangement; | |
(b) as the owner of the premises in a strata scheme or survey‑strata scheme; | |
(c) as a tenant in common in a purple title scheme that applies to the village; | |
(d) as the owner of the premises in a community titles (building) scheme or a community titles (land) scheme (as defined in the | |
8. | A provision setting out the type of residential premises the resident will be occupying in the village. |
Examples: (a) a self‑care or independent living unit; (b) a serviced unit. | |
9. | Plans that show the location, floor plan and significant dimensions of the residential premises and any amenity that forms part of, or is provided or made available with, the residential premises. |
10. | A provision setting out the period of residency in the retirement village provided for under the contract. |
Examples: (a) a lease for life tenancy; (b) a fixed term tenancy for a specified period. | |
11. | If the contract provides for a period of residency of a fixed term, a provision stating that the resident’s financial rights and obligations under the contract will not be affected if the residence contract is renewed or extended. |
12. | A description of the internal and external fixtures, chattels and amenities that are, or are to be, provided or made available in the residential premises to be occupied by the resident. |
13. | If a fixture or chattel is to be provided or made available after the resident has entered into occupation of the residential premises — |
(a) a statement of the latest date by which the fixture or chattel is to be provided or made available; or | |
(b) if the provision or availability of a fixture or chattel is dependent on the happening of an event, a description of the event. | |
14. | If the residence contract relates to residential premises in an existing retirement village, a warranty that the residential premises will be in a reasonable condition when the resident takes possession. |
15. | A provision setting out the circumstances in which a resident may terminate a residence contract after the cooling‑off period and the arrangements that relate to such a termination including — |
(a) liability for any recurrent charges after the termination; and | |
(b) the period for which that liability will continue; and | |
(c) any other costs or charges relating to the premises for which the resident may be liable; and | |
(d) a reference to Note 2. | |
16. | A schedule in a form approved by the Commissioner setting out a summary of the provisions of the Act relating to termination of a residence contract and the resident’s right of occupation under a residence contract. |
17. | A provision that the administering body may only terminate a residence contract in accordance with the Act. |
(2) However, the matter listed in item 11 of the Table to subregulation (1) does not apply to a residence contract if the residence contract is a short‑term residence contract.
A residence contract must include the provisions or matters listed in the Table relating to personal amenities that are to be provided or made available under the contract.
1. | A list of — (a) the personal amenities that will be provided or made available for the exclusive use of the resident; and |
(b) the amenities the administering body provides or makes available in the retirement village that may be made available as a personal amenity for the exclusive use of the resident and the conditions on which those amenities would be made available to the resident. | |
Examples: (a) garage or carport; (b) storage areas; (c) gardening areas. | |
2. | A provision setting out the charges that will apply to the resident’s access to, or use of, any personal amenity including — |
(a) the basis for the determination of current and future additional charges for providing the personal amenity or making the personal amenity available; and | |
(b) any additional charges that may be payable by the resident for a variation in the provision or the availability of the personal amenity. | |
3. | A provision setting out the period of notice that the resident must give to the administering body to vary the provision or the availability of the personal amenity. |
4. | A provision that the administering body will not, without the consent of the resident, vary the provision or availability of a personal amenity to the resident except in circumstances specified in the contract. |
5. | A provision setting out — (a) the circumstances in which the provision or availability of a specified personal amenity may be withdrawn by the administering body, which must be reasonable having regard to the nature of the amenity and the circumstances in which the amenity is provided or made available; and |
(b) the period of notice to be provided to the resident of the intention to withdraw the amenity, which must not be less than 30 days. | |
6. | Plans that show the location, size and features of each personal amenity to be provided or made available under the contract. |
7. | If an amenity referred to in item 1 is to be provided or made available as a personal amenity after the resident has entered into occupation of the residential premises — |
(a) a statement of the latest date by which the amenity is to be provided or made available; or | |
(b) if the provision or availability of an amenity is dependent on the happening of an event, a description of the event. | |
8. | A reference to Note 1. |
(1) A residence contract must include the provisions or matters listed in the Table relating to communal amenities to be provided or made available under the contract.
1. | A list of the communal amenities that are part of, or will be part of, the retirement village. |
Examples: (a) club or meeting room; (b) swimming pool; (c) bowling green; (d) men’s shed. | |
2. | If a communal amenity is to be provided or made available after the resident has entered into occupation of the residential premises — |
(a) a statement of the latest date by which the communal amenity is to be provided or made available; or | |
(b) if the provision or availability of a communal amenity is dependent on an event, a description of the event. | |
3. | Plans that identify all the buildings and grounds that form, or will form, the communal amenities available for the use of the resident. |
4. | A provision that the administering body will not vary the provision or availability of any communal amenity unless the residents of the village, by a special resolution, consent to the variation. |
5. | A reference to Note 1. |
(2) However, the matter listed in item 2 of the Table to subregulation (1) does not apply to a residence contract if the residence contract is a short‑term residence contract.
(1) In this regulation —
(a) an employee of the administering body; or
(b) a person concerned with the administration of the administering body; or
(c) a related body corporate.
(2) A residence contract under which personal services are to be provided or made available to the resident must include the provisions or matters listed in the Table in relation to the personal services.
1. | A list of — (a) the personal services that will be provided or made available for the use of the resident; and |
(b) the services the administering body provides or makes available in the retirement village that may be made available as a personal service for the use of the resident and the conditions on which those services would be made available to the resident. | |
2. | A provision setting out the charges that will apply to the resident’s access to, or use of, any personal service including — |
(a) the basis for the determination of current and future additional charges for providing the personal service or making the personal service available; and | |
(b) any additional charges that may be payable by the resident for a variation in the provision or the availability of the personal service. | |
3. | A provision setting out — |
(a) the circumstances in which a specified personal service may be withdrawn or varied by the administering body, which must be reasonable having regard to the nature of the service and the circumstances in which it is provided or made available; and | |
(b) the period of notice to be provided to the resident of the intention to withdraw or vary the service — | |
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4. | A provision setting out the period of notice that the resident must give to the administering body to vary the provision of a personal service. |
5. | A provision that the administering body will not vary the provision of any personal service unless — |
(a) the variation is in circumstances set out in accordance with item 3 and after the period of notice provided for in that item has ended; or | |
(b) the resident has consented to the variation. | |
6. | A provision that the resident will not be liable to pay for a personal service that the resident does not use if — |
(a) the residence contract has been terminated; or | |
(b) the resident has permanently vacated the residential premises; or | |
(c) the resident has temporarily ceased to reside in the residential premises. | |
7. | A reference to Note 1. |
(1) A residence contract under which communal services are to be provided or made available to the resident must include the provisions or matters listed in the Table in relation to the communal services.
1. | A description of each communal service that is or is to be provided or made available to the resident. |
2. | If a specified communal service is to be provided or made available after the resident has entered into occupation of the residential premises — |
(a) a statement of the latest date by which the service is to be provided or made available; or | |
(b) a description of an event, the happening of which the provision or availability of the service depends on. | |
3. | A provision that the administering body will not vary the availability of communal services, including by providing a new communal service, unless the residents of the village, by a special resolution, consent to the variation. |
4. | A reference to Note 1. |
(2) However, the matter listed in item 2 of the Table to subregulation (1) does not apply to a residence contract if the residence contract is a short‑term residence contract.
(1) A residence contract must include the financial provisions or matters listed in the Table.
1. | A provision setting out any premium payable by the resident in relation to a right to occupy residential premises in the retirement village including a description of any amenities forming part of, or provided or made available with, the residential premises that are covered by the premium. |
2. | A provision setting out the right of the resident to repayment of any premium on the termination of the residence contract including — |
(a) the method of calculation used to determine the repayment; and | |
(b) when and how the repayment is to be made; and | |
(c) any exit fee, commission or other charges for which the resident may be liable before the premium is repaid and if relevant, the method of calculation used to determine the amount of the exit fee, commission or charge; and | |
(d) an explanation of the purpose of each exit fee, commission or charge referred to in paragraph (c) including a description of any services or amenities to which the exit fee, commission or charge relates; and | |
(e) when and how the exit fee, commission or charge is payable by the resident; and | |
(f) a reference to Note 3. | |
3. | A provision setting out payments to be made by the resident on a recurrent basis towards the operating costs or expenses of the village including — |
(a) a description of any amenities or services to which the operating costs or expenses relate; and | |
(b) the basis for the determination of the current and future amounts of any payments; and | |
(c) details of when the payments are to be made; and | |
(d) whether the resident will be liable for any of the payments if the resident permanently vacates the residential premises and another person has not been admitted to occupation of the premises under the retirement village scheme and if so, how long the resident will be liable for the payment; and | |
(e) a reference to Note 2. | |
4. | A provision setting out any payments to be made by the resident on a recurrent basis that are not payments referred to in item 3 including — |
(a) a description of the purpose of the payments; and | |
(b) the basis for the determination of the current and future amounts of the payments; and | |
(c) details of when the payments are to be made; and | |
(d) whether the resident will be liable for any of the payments if the resident permanently vacates the residential premises and another person has not been admitted to occupation of the premises under the retirement village scheme and if so, how long the resident will be liable for the payment; and | |
(e) a reference to Note 2. | |
5. | A provision setting out the details of any reserve fund operating in respect of the retirement village, including the following — |
(a) the purpose of the fund; | |
(b) any payment the resident is required to make to the fund in the form of — | |
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(c) any payment the administering body is required to make to the reserve fund under section 23(5) of the Act; | |
(d) the amount and source of any other income used to meet expenditure from the reserve fund; | |
(e) the method of calculation used to determine the payments or amounts referred to in paragraphs (b) to (d); | |
(f) a reference to Note 2. | |
6. | If the costs of carrying out maintenance, repair, renovation or replacement work in respect of buildings, structures, fixtures, chattels and other capital items in the village are not paid out of a reserve fund operating in respect of the retirement village, a provision setting out — |
(a) the contributions to be made by the resident and by the administering body to those costs; and | |
(b) the method of calculation used to determine the contributions to the costs; and | |
(c) how any contribution to the costs by the resident is to be paid. | |
7. | A provision setting out — |
(a) who is responsible for the cost of any independent audit of the annual financial statements of the retirement village carried out in accordance with the Code; and | |
(b) if the cost is to be shared between the administering body and the residents, how such costs are to be apportioned between the administering body and the residents. |
(2) However, the provisions or matters listed in items 1, 2, 5(b)(ii), 6 and 7 of the Table to subregulation (1) do not apply to a residence contract if the residence contract is a short‑term residence contract.
(1) A residence contract must include the provisions or matters listed in the Table relating to the condition of the residential premises and village infrastructure covered by the contract.
1. | A provision setting out — |
(a) who is responsible for arranging to carry out maintenance, repair or replacement work to ensure that the residential premises and any fixtures, chattels and capital items included in, or attached or connected to, the residential premises are maintained in a reasonable condition during the occupation of the premises; and | |
(b) the contributions to be made by the resident and by the administering body to the costs of carrying out the work referred to in paragraph (a); and | |
(c) if the resident is required to make a contribution to the costs of carrying out the work, the procedures to be followed in obtaining the consent of the resident to the carrying out of the work and the cost of the work; and | |
(d) if the resident does not agree with the cost of work that is to be arranged by the administering body and paid for by the resident, a provision that the resident may instead arrange for the work to be carried out at the expense of the resident; and | |
(e) how any contribution to the costs by the resident is to be paid; and (f) a reference to Note 3. | |
2. | A provision setting out — (a) who is responsible for arranging to refurbish the residential premises in accordance with the Code if the resident permanently vacates the premises; and |
(b) the contributions to be made by the resident and by the administering body to the costs of carrying out the work referred to in paragraph (a); and | |
(c) how any contribution to the costs by or on behalf of the resident is to be paid; and | |
(d) a reference to Note 3. | |
3. | A provision setting out — (a) who is responsible for arranging to carry out maintenance, repair, renovation or replacement work in respect of buildings, structures, fixtures, chattels and other capital items in the village, other than those referred to in item 1; and |
(b) a reference to Note 3. | |
4. | A provision that the resident may apply to the administering body for approval to add a fixture or chattel to, or remove a fixture or chattel from, the residential premises (the |
(a) not unreasonably withhold approval for the alteration; and | |
(b) if the alteration is not approved — notify the resident in writing of the decision and the reasons for it no later than 10 days after a decision is made; and | |
(c) if the alteration is approved — notify the resident in writing. | |
5. | A provision that the administering body must include, in its notification to a resident of the approval of an application for an alteration, a statement of the terms and conditions that apply to the approval, which must include the following matters — |
(a) who is responsible for arranging for the alteration; | |
(b) if the work is to be arranged by the administering body and paid for by the resident, a provision that the work must not commence unless the resident and the administering body have agreed on the cost of the work on the basis of — | |
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(c) who is responsible for the cost of maintaining or repairing any fixture or chattel the subject of the approval; | |
(d) the circumstances in which the return of the residential premises to the condition they were in before the alteration took place (having regard to the age and character of the premises) may be allowed or required; | |
(e) who is responsible for the costs of any work required to return the residential premises to the condition they were in before the alteration took place; | |
(f) the circumstances in which the resident may be liable to pay for any damage to the residential premises caused by the carrying out of the alteration or the work to return the premises to the condition they were in before the alteration took place. |
(2) However, the provisions listed in items 1 and 3 of the Table to subregulation (1) do not apply to a residence contract if the residence contract is a short‑term residence contract.
(1) In this regulation —
(a) electricity;
(b) gas;
(c) refrigeration;
(d) sewerage, septic tank or other waste water management treatment;
(e) water, including the supply of hot water;
(a) for the supply or restoration of an essential service; or
(b) to avoid —
(i) risk of injury to a resident; or
(ii) damage to the residential premises; or
(iii) the residential premises being or becoming unsafe or insecure; or
(iv) undue hardship to a resident.
(2) A residence contract must include the following provisions in relation to urgent repairs to the residential premises —
(a) a provision that the resident is entitled to arrange for urgent repairs that are the responsibility of the administering body to be carried out on any fixtures, chattels or capital items included in, or attached or connected to, the residential premises on behalf of the administering body if —
(i) the resident has made all reasonable attempts to notify the administering body of the need for the urgent repairs; and
(ii) the administering body has failed to carry out the urgent repairs in a timely manner having regard to the nature of the repairs and any process established by the administering body for the carrying out of urgent repairs; and
(iii) the resident arranges for the urgent repair work to be carried out in accordance with any process established by the administering body for the carrying out of urgent repairs; and
(iv) the resident arranges for the urgent repair work to be carried out by a repairer who is on a list of repairers approved by the administering body and displayed at a prominent place in the village, or if no such list is displayed, by a repairer qualified to undertake repairs of that nature;
(b) a provision that if a resident arranges for urgent repairs to be carried out in accordance with paragraph (a), the administering body will be responsible for payment for the repairs including reimbursement to the resident of any amount paid by the resident in respect of the repairs.
(3) Subregulation (2) does not apply if the residence contract provides for the resident, as the occupier of residential premises in a retirement village, to have an interest in the retirement village as an owner of the lot on which the retirement village is located under the
Strata Titles Act 1985 or theCommunity Titles Act 2018 .
(1) In this regulation —
(a) if the administering body is a natural person —
(i) the spouse, de facto partner, parent, child or sibling of the administering body;
(ii) the parent, child or sibling of the spouse or de facto partner of the administering body;
(iii) a body corporate, if a person referred to in subparagraph (i) or (ii) is a director or secretary of the body corporate or a person involved in the management of the body corporate;
(b) if the administering body is a body corporate —
(i) a director or secretary of the body corporate or of a related body corporate;
(ii) a person involved in the management of the body corporate or of a related body corporate;
(iii) the spouse, de facto partner, parent, child or sibling of a person referred to in subparagraph (i) or (ii);
(iv) the parent, child or sibling of the spouse or de facto partner of a person referred to in subparagraph (i) or (ii);
(v) a related body corporate;
(2) A residence contract must not include a provision that requires a resident to give a power of attorney to another person —
(a) as a condition of the resident being admitted to occupation of the residential premises; or
(b) during the resident’s occupation of the residential premises; or
(c) after the resident has permanently vacated the residential premises.
(3) Subregulation (2) does not apply if the requirement to give a power of attorney is a requirement to give a power of attorney created under the
Guardianship and Administration Act 1990 by an instrument referred to in section 104(1)(b)(ii) of that Act to a person who is not —(a) the administering body of the retirement village; or
(b) a close associate of the administering body; or
(c) a person nominated by the administering body.
(4) A residence contract must not include a provision under which the administering body —
(a) can accept a power of attorney given by the resident unless —
(i) the power of attorney is a limited power of attorney given to the administering body for the purpose of granting an exclusive right of occupation of particular residential premises to a new resident who is a tenant in common in a purple title scheme that applies to the village; or
(ii) the administering body is a natural person who is a relative of the resident;
or
(b) can nominate a person to be the donee of a power of attorney given by the resident unless —
(i) the nomination is in respect of a power of attorney that is a limited power of attorney given to the administering body for the purpose of granting an exclusive right of occupation of particular residential premises to a new resident who is a tenant in common in a purple title scheme that applies to the village; or
(ii) the resident is a relative of the person nominated.
(1) A residence contract must not include a provision that allows for the contract to be varied without the consent of the resident unless the variation is required for the purposes of compliance with a written law.
(2) A residence contract must not include a provision that requires a resident to give a period of notice of more than 30 days of the resident’s intention —
(a) to vary the provision or availability of a personal amenity or personal service; or
(b) to terminate the contract; or
(c) to permanently vacate the residential premises occupied by the resident.
(3) A residence contract must not include a provision that provides for residential premises to be permanently vacated other than in the circumstances set out in the definition of
permanently vacated in section 23(1) of the Act.
(1) A residence contract must not include a provision that requires a resident, while the resident occupies the residential premises or on the resident’s permanent vacation of the residential premises, to contribute to the costs of all or part of any maintenance, repair, replacement or renovation of the residential premises that would exceed or be inconsistent with the requirements in relation to refurbishment work set out in the Code.
(2) A residence contract must not include a provision that requires a resident, either while the resident occupies the residential premises or on the resident’s permanent vacation of the residential premises, to pay for any damages to the residential premises caused by the carrying out of an alteration arranged by the administering body.
(3) A residence contract must not include a provision for an exit fee (including an exit fee that is payable as a contribution to a reserve fund established in relation to the retirement village) that is to be calculated by reference to a period of time to be calculated on any basis other than on a pro‑rata daily basis in respect of the applicable period of time.
Section 6(2) of the Act does not have effect in relation to a provision listed in the Table.
r. 7C Table it. 4 | r. 7E Table it. 3 |
r. 7H | r. 7I |
r. 7J | r. 7K |
(1) If a residence contract is terminated and goods are abandoned on the residential premises by a former resident of a retirement village, the administering body of the retirement village may, after the expiration of 2 days from the termination of the contract, remove and destroy or dispose of the goods if —
(a) the goods are perishable foodstuffs; or
(b) the estimated value of the goods is less than the total estimated cost of the removal, storage and sale of the goods.
(2) Where a residence contract is terminated and goods are left on the residential premises that were subject to the residence contract and have not been removed for destruction or disposal under subregulation (1), the administering body must store them in a safe place and manner for a period of not less than 60 days.
(3) An administering body must before the expiration of 7 days after it has stored goods under subregulation (2) —
(a) where the former resident has informed it of a forwarding address, send a notice to the resident at that address in or to the effect of Form 3 in Schedule 1; and
(b) cause a notice in or to the effect of Form 4 in Schedule 1 to be inserted in a newspaper circulating generally throughout the State.
(4) At the request of an administering body, the Commissioner may state in writing where or not in his or her opinion there are reasonable grounds for believing that subregulation (1) applies in respect of particular goods.
(5) A person who has a lawful right to goods removed and stored under subregulation (2) may at any time before the goods are sold under subregulation (6) reclaim the goods upon paying to the administering body the reasonable costs of the removal and storage of the goods.
(6) Where goods are stored under subregulation (2) and have not been reclaimed within 60 days after the day on which they were removed and stored, the administering body must as soon as practicable after the expiration of that period cause them to be sold by public auction.
(7) If goods are stored, removed and sold by public auction under this regulation, the administering body is entitled to retain out of the proceeds of the sale the reasonable costs of removing, storing and selling the goods.
(8) An administering body must not incur any liability in respect of the removal, storage or sale under this regulation of goods to which subregulation (1) does not apply, except liability for intentional or negligent damage to the goods or where the administering body has actual notice of any interest in the goods of any person other than the former resident and fails to take all reasonable steps to notify that person of the whereabouts of the goods and afford that person a reasonable opportunity to reclaim the goods.
(9) Where a dispute arises between an administering body and a former resident in respect of goods to which this regulation applies, the State Administrative Tribunal may upon application by such person, order the payment of any amount or make such other order as it considers appropriate in the circumstances.
(10) The provisions of this regulation are subject to any order of the State Administrative Tribunal made under section 70(2) of the Act.
Before making an application to the State Administrative Tribunal for an order as to the proceeds of the sale of goods under section 70(2) of the Act the administering body must —
(a) where the former resident has informed it of a forwarding address, send a notice of its intention to apply for that order to the resident at that address; or
(b) where the administering body is aware of the address of a personal representative of the former resident, send a notice of its intention to apply for that order to the personal representative at that address.
(1) In this regulation —
(a) evidence of the grant of probate or letters of administration; or
(b) other evidence that the administering body of the retirement village accepts as evidence of the former resident’s death.
(2) In this regulation, each of these terms has the meaning given in section 23(1) of the Act —
(3) A former resident’s liability to pay recurrent charges in respect of residential premises in a retirement village ceases when the earliest of these occurs —
(a) a new resident becomes liable to pay those recurrent charges;
(b) a premium is repaid in whole or in part to the former resident —
(i) under section 19(3)(b) of the Act; or
(ii) in accordance with the residence contract; or
(iii) as a consequence of an order made by the State Administrative Tribunal under section 57, 58, 59 or 62 of the Act;
(c) if —
(i) the former resident entered into the residence contract before the commencement day; and
(ii) the residential premises are permanently vacated on or after the commencement day; and
(iii) the former resident is deceased when the residential premises are permanently vacated,
the expiry of 6 months after the later of —
(iv) the administering body of the retirement village being given evidence of death in relation to the deceased former resident; or
(v) the residential premises having been permanently vacated;
(d) if —
(i) the former resident enters into the residence contract on or after the commencement day; and
(ii) the former resident is deceased when the residential premises are permanently vacated,
the expiry of 3 months after the later of —
(iii) the administering body of the retirement village being given evidence of death in relation to the deceased former resident; or
(iv) the residential premises having been permanently vacated;
(e) if —
(i) the former resident entered into the residence contract before the commencement day; and
(ii) the residential premises are permanently vacated on or after the commencement day; and
(iii) the former resident is not deceased when the residential premises are permanently vacated,
the expiry of 6 months after the residential premises are permanently vacated;
(f) if —
(i) the former resident enters into the residence contract on or after the commencement day; and
(ii) the former resident is not deceased when the residential premises are permanently vacated,
the expiry of 3 months after the residential premises are permanently vacated.
(4) If, before the commencement day —
(a) a former resident has permanently vacated residential premises in a retirement village; and
(b) none of the matters described in subregulation (3)(a) or (b) has occurred; and
(c) the former resident is deceased,
the former resident’s liability to pay recurrent charges ceases when the earliest of these occurs —
(d) any of the matters described in subregulation (3)(a) or (b);
(e) the expiry of 6 months after the later of —
(i) the administering body of the retirement village being given evidence of death in relation to the deceased former resident; or
(ii) the commencement day.
(5) If, before the commencement day —
(a) a former resident has permanently vacated residential premises in a retirement village; and
(b) none of the matters described in subregulation (3)(a) or (b) has occurred; and
(c) the former resident is not deceased,
the former resident’s liability to pay recurrent charges ceases when the earliest of these occurs —
(d) any of the matters described in subregulation (3)(a) or (b);
(e) the expiry of 6 months after the commencement day.
(6) If —
(a) subregulation (3)(e) or (f) or (5) applies in respect of a former resident; and
(b) the former resident dies before the expiry of the period referred to in that provision,
that period stops expiring on the former resident’s death and does not continue to expire until the administering body of the retirement village is given evidence of death in relation to the deceased former resident.
(1) In this regulation —
(2) For the purposes of section 24(5) of the Act, the rate of interest payable by a former resident in respect of recurrent charges is determined as the maximum rate that applies at the time the former resident elects to pay the recurrent charges under section 24(2) of the Act.
(1) In this regulation —
(2) Each paragraph of subregulation (3) prescribes a matter for the purposes of section 25 of the Act.
(3) Subject to subregulation (5), this regulation applies to a payment demanded or received by the administering body of a retirement village from a resident or former resident in respect of these matters —
(a) subject to subregulation (4), the expenses incurred by the administering body of lodging or withdrawing a caveat in respect of the residential premises occupied by the resident, or formerly occupied by the former resident, of the retirement village;
(b) the expenses incurred by the administering body of complying with the
Personal Properties Securities Act 2009 (Commonwealth) in relation to a security interest —(i) that arises under a residence contract; and
(ii) with respect to which the administering body registers a financing statement or a financing change statement under section 150 of that Act;
(c) the marketing or advertising of the residential premises occupied by the resident, or formerly occupied by the former resident —
(i) to the extent that the payment demanded or received exceeds the expenses (if any) incurred by the administering body of that marketing or advertising; or
(ii) if the payment demanded or received does not relate to the marketing or advertising of only those residential premises;
(d) the marketing or advertising of the retirement village as a whole, to the extent that the payment demanded or received from the resident or former resident exceeds his or her appropriate portion of the expenses incurred by the administering body of that marketing or advertising;
(e) the expenses incurred by the administering body of —
(i) obtaining legal advice; or
(ii) instituting or defending or otherwise participating in legal proceedings; or
(iii) participating in arbitration proceedings or mediation,
in relation to the retirement village, unless the residents have passed a special resolution that authorises those expenses to be paid by the residents;
(f) the expenses incurred by the administering body of complying with an order made against the administering body by the State Administrative Tribunal or a court to pay compensation, a penalty or another amount in relation to the retirement village, unless the residents have passed a special resolution that authorises those expenses to be paid by the residents;
(g) the provision by the administering body of administrative and management services to the residents of the retirement village, to the extent that the payment demanded or received from the resident or former resident exceeds his or her appropriate portion of —
(i) the expenses incurred by the administering body of providing those services; and
(ii) if the administering body is a person on whose behalf the retirement village is administered and is the owner of land within the retirement village (otherwise than as a resident) — a reasonable fee for providing those services;
(h) the provision by the administering body of a copy of the residence contract entered into by the resident or former resident (other than the copy provided under an applicable code when the resident or former resident entered into the residence contract), to the extent that the payment demanded or received exceeds the expenses incurred by the administering body of providing the copy;
(i) the refurbishment of the residential premises occupied by the resident, or formerly occupied by the former resident, to the extent that the payment demanded or received exceeds the expenses incurred by the administering body of that refurbishment;
(j) the provision by the administering body of information or documents to which the resident or former resident is entitled under an applicable code;
(k) the expenses incurred by the administering body relating to land tax, if the land used for the retirement village is eligible for an exemption under the
Land Tax Assessment Act 2002 ;(l) the expenses relating to the depreciation or amortisation of, or to writing off, the assets of the retirement village;
(m) the expenses incurred by the administering body of overseas travel by the administering body or the employees of the administering body;
(n) the expenses incurred by the administering body of accreditation or membership fees paid to a professional body or industry body, other than an industry body referred to in paragraph (o);
(o) the expenses incurred by the administering body of accreditation or membership fees paid to an industry body whose principal purpose is to represent the interests of administering bodies (however described) of retirement villages, to the extent that the payment demanded or received from the resident or former resident exceeds his or her appropriate portion of an amount equal to 50% of those expenses.
(4) Subregulation (3)(a) does not apply to the expenses incurred by the administering body of a retirement village of withdrawing a caveat for a period, and then lodging it again at the end of the period, in respect of residential premises occupied by a resident of the retirement village, if —
(a) the administering body withdraws the caveat for that period in accordance with the resident’s written request; and
(b) that request is not made for the purposes of the sale of the residential premises.
(5) For a retirement village that is in operation immediately before the commencement day, this regulation applies to a payment demanded or received by the administering body of the retirement village on or after the first day of the first financial year of the retirement village that begins after the commencement day.
(1) For the purposes of section 77C(1)(a) of the Act, the fee for an application for an exemption certificate (the
application fee ) is $159.00.(2) The Commissioner may refund the whole or any part of the application fee if the Commissioner is satisfied there are special circumstances that justify the refund.
(3) It is not a special circumstance for the purposes of subregulation (2) that an application is refused.
(4) Without limiting subregulation (2), the whole of the application fee may be refunded under that subregulation only if the Commissioner is satisfied that no resources of the Department have been applied to assess the application.
(5) Without limiting subregulation (2), any part of the application fee may be refunded under that subregulation only if the Commissioner has had regard to these matters —
(a) whether the application has been made in error because the applicant is not a person to whom section 76 of the Act applies;
(b) the extent to which the resources of the Department have been applied to assess the application.
(6) A person must not give information that is false or misleading to the Commissioner in, or in relation to, an application for an exemption certificate under section 77C of the Act.
Penalty: a fine of $5 000.
(1) In this regulation —
(2) During the transitional period, an owner complies with regulation 4 if the owner gives to a person entering into a residence contract —
(a) the previous section 13 statement; or
(b) the new section 13 statement; or
(c) if the residence contract is a short‑term residence contract, the short‑term section 13 statement.
[r. 4(1)(a)]
Under the
I of being the owner, or a person authorised to act on behalf of the owner of .......................................................................................................................
|
Before signing a residence contract it is important that you: understand the enclosed information and its implications; read all the terms of the contract; seek independent legal advice, particularly if unsure about any details in the contract; understand the legal basis of occupancy (e.g. a person who signs a lease does not own the premises); understand the financial commitments involved, and in particular entry fees, ongoing costs, and exit fees; consider whether you have had satisfactory responses to any questions you ask; consider whether communal living in a retirement village is right for you. |
A | Name of the retirement village | Name: ................................... | |||||||||||||||||||||
B | Address of the retirement village | Address: ................................ .............................................. | |||||||||||||||||||||
C | Has this village commenced operation? | £ Yes £ No | |||||||||||||||||||||
D | In which year was this village first constructed? Construction of subsequent completed stages: If the construction of the village is still to be completed, provide estimated completion dates for each stage still to be constructed: | Construction of the first stage was completed in .......... .............................................. .............................................. .............................................. .............................................. | |||||||||||||||||||||
E | Is there an aged care facility adjacent to the village? | £ Yes £ No | |||||||||||||||||||||
A | Name: ................................... ABN: .................................... Address: ................................ .............................................. Tel. number(s): ...................... | ||||||||||||||||||||||
B | Name: ................................... ABN: .................................... Address: ................................ .............................................. Tel. number(s): ...................... | ||||||||||||||||||||||
C | Is there a management representative available to residents? £ Yes
£ No | .............................................. .............................................. Name: ................................... Address: ................................ .............................................. Tel. number(s): ...................... | |||||||||||||||||||||
A | The type of residential premises is: | £ Bedsitter £ One‑bedroom £ Two‑bedroom £ Three‑bedroom £ Other | |||||||||||||||||||||
B | The nature of the prospective resident’s occupancy right in relation to the residential premises that the resident proposes to occupy is: | £ Lease, licence, rental (non‑owner resident)
£ Strata title (owner resident) £ Community title (owner resident) £ Purple title (owner resident/tenant in common) £ Other | |||||||||||||||||||||
A | This section provides information about the garage and parking facilities that will be provided with the resident’s individual residential premises, along with details of parking for visitors, trailers, boats and caravans. | ||||||||||||||||||||||
Will the prospective resident have a reserved garage and/or parking bay within the village? £ Yes £ No | ............................................... ............................................... ............................................... | ||||||||||||||||||||||
Is there an additional amount payable to the premium or through recurrent charges to access garage or parking facilities? £ Yes £ No | ............................................... ............................................... ............................................... | ||||||||||||||||||||||
Is there visitors parking available in the village? £ Yes £ No | ............................................... ............................................... ............................................... | ||||||||||||||||||||||
Is there trailer, boat and caravan parking available for the prospective resident to use? £ Yes (subject to availability) £ No | .................................................. .................................................. .................................................. | ||||||||||||||||||||||
Is there an additional amount payable for parking a trailer/boat/caravan? £ Yes £ No | ............................................... ............................................... ............................................... | ||||||||||||||||||||||
Are there any other arrangements in place for the parking of vehicles, trailers, boats or caravans? £ Yes £ No | ............................................... ............................................... ............................................... | ||||||||||||||||||||||
A | The prospective resident must pay the following entry amounts in relation to the proposed residential premises: |
| |||||||||||||||||||||
B | Other entry amounts and charges payable in relation to the residential premises include: | £ Prepayment of a recurrent charge £ Transfer duty £ First instalment of any fortnightly/monthly charges ................................................... £ Any other entry fees and charges ................................................... ................................................... ................................................... | |||||||||||||||||||||
A | To live in the village, the prospective resident will be required to pay: £ single occupant £ couple £ not dependent on single or couple occupancy Ongoing amounts payable to the operator during occupation may vary each financial year depending on operating expenses. | £ Recurrent charges
£ Reserve fund
£ Any other charges ................................................. $................ ................................................. $................ ................................................. $................ | |||||||||||||||||||||
B | Other amounts | £ Contents insurance £ Council rates (not applicable to all retirement villages £ Other council charges £ Water rates £ Utilities (electricity and gas) | |||||||||||||||||||||
C | Is the resident responsible for repairs and maintenance to the residential premises during their occupation of the premises? £ Yes £ No | ............................................................. ............................................................. ............................................................. ............................................................. ............................................................. | |||||||||||||||||||||
D | |||||||||||||||||||||||
Are there contributions (as defined in the £ Yes £ No | The current contributions for the lot containing the residential premises are per The contributions are: £ incorporated as a separate item in the recurrent charges to be paid by the resident £ charged to the resident separately from the recurrent charges | ||||||||||||||||||||||
Do communal amenities form part of the common property in the village such that they are managed by a strata company or a community corporation? £ Yes £ No | The communal amenities are on lots owned by: £ the administering body £ a third party Residents pay contributions in relation to the lots containing the communal amenities through: £ an item in the recurrent charges £ an amount that is charged separately £ an amount that is included in the recurrent charges at item 6A | ||||||||||||||||||||||
E | How much have the recurrent charges, for the type of residential premises the prospective resident has expressed interest in, increased or decreased over the last 3 financial years £ Single occupant £ Couple £ Not dependent on single/couple occupancy ................................................................................................. ................................................................................................. ................................................................................................. | ||||||||||||||||||||||
N/A | |||||||||||||||||||||||
N/A | |||||||||||||||||||||||
F | The total recurrent charges village residents have contributed towards operating expenses in the village and the amount of any increase or decrease in each of the last 3 financial years are set out in the following Table: ................................................................................................. | ||||||||||||||||||||||
N/A | |||||||||||||||||||||||
N/A | |||||||||||||||||||||||
A | Are residents required to pay one or more exit fees after they have permanently vacated £ Yes £ No | ........................................................ ........................................................ ........................................................ ........................................................ ........................................................ ........................................................ ........................................................ ........................................................ | |||||||||||||||||||||
B | Are residents required to pay recurrent charges after permanently vacating? £ Yes £ No | Recurrent charges must be paid until the earlier of: For owner residents: £ settlement of the residential premises or within 7 days of a new resident moving into the residential premises. £ other .............................................. | |||||||||||||||||||||
For non‑owner residents: £ 3 months after permanently vacating or evidence of death £ another time (less than 3 months) specified in the contract | |||||||||||||||||||||||
C | Do residents contribute in whole or part to the costs of refurbishment works to the residential premises when permanently vacating? £ Yes £ No | ........................................................ ........................................................ ........................................................ ........................................................ ........................................................ ........................................................ | |||||||||||||||||||||
D | Do residents who are permanently vacating pay an exit fee that includes a contribution to an administrative fund or a reserve fund? £ Yes £ No | ........................................................ ........................................................ ........................................................ ........................................................ ........................................................ ........................................................ | |||||||||||||||||||||
E | Are there any other amounts payable to the owner / administering body that will be deducted from the amount of premium repayable to the resident? £ Yes £ No | ||||||||||||||||||||||
A | Are residents liable to pay an amount towards expenses incurred for marketing, advertising, re‑leasing or selling the residential premises that they occupied: £ Yes £ No | £ The administering body manages this process itself £ The administering body may appoint one or more real estate agents to re‑lease/sell the residential premises on:
£ Residents may appoint their own agent | |||||||||||||||||||||
£ Residents may not appoint their own agent but may nominate an agent that may then be appointed by the administering body:
| |||||||||||||||||||||||
........................................................ ........................................................ ........................................................ ........................................................ | |||||||||||||||||||||||
........................................................ ........................................................ ........................................................ ........................................................ | |||||||||||||||||||||||
Does the resident have the right to agree/disagree regarding the amount set for the incoming premium (sale price/lease premium) payable for the residential premises? £ Yes £ No | |||||||||||||||||||||||
A | Are residents entitled to be repaid the whole or part of the premium (or other amounts) paid on entry after permanently vacating the residential premises? £ Yes £ No | The administering body must pay the resident the following amounts: £ the whole of the premium originally paid by the resident £ ................ £ the whole of any increase in the value of the residential premises | |||||||||||||||||||||
£ ................ £ the whole premium a new resident pays to secure a right to occupy the premises formerly occupied by the former resident £ ................ | |||||||||||||||||||||||
£ other arrangements: ............................................. ............................................. | |||||||||||||||||||||||
Less £ exit fees(referred to in items 7A‑7D) £ any other fees/charges(referred to in item 7E) | |||||||||||||||||||||||
B | Is repayment subject to any precondition? £ Yes £ No | £ Repayment is subject to the payment of a premium by a resident that wishes to occupy the residential premises of the former resident £ Repayment is subject to the administering body “buying back” the residential premises | |||||||||||||||||||||
C | When is the administering body required to pay the resident? | The resident is to be paid the amount owed by the administering body: £ within 45 days of the day on which the resident ceases to reside in the retirement village £ within 7 days of another person occupying the premises formerly occupied by the resident | |||||||||||||||||||||
£ if another person does not occupy the premises formerly occupied by the resident, at another time specified in the residence contract being: ............................................. ............................................. | |||||||||||||||||||||||
A | What amounts are allocated in the village’s operating budget for the current financial year? | ||||||||||||||||||||||
B | Did the village have an operating surplus/deficit in the last financial year for which a financial statement £ Yes £ No |
............................................. ............................................. | |||||||||||||||||||||
A | Does the village have at least one reserve fund? £ Yes £ No | If the village has more than one reserve fund state the types of reserve funds held: ....................................................... ....................................................... ....................................................... Provide the total balance of each reserve fund at the end of the last financial year for which a financial statement has been provided to residents $................... $................... | |||||||||||||||||||||
If the village does not have a reserve fund(s), briefly explain how the costs of capital works and maintenance are managed: ....................................................... ....................................................... | |||||||||||||||||||||||
B | When do residents pay the reserve fund contribution? | £ Via recurrent charges payable ............................................... £ On or after permanently vacating £ Both of the above | |||||||||||||||||||||
C | The amount payable to the reserve fund by the former resident after permanently vacating is worked out as follows: | £
| |||||||||||||||||||||
£ Other basis ............................................... ............................................... ............................................... | |||||||||||||||||||||||
A | Does the administering body pass on the costs of insurance cover for the retirement village (listed at item 12C) to residents? £ Yes £ No | If yes, insurance costs are paid via: £ recurrent charges £ a separate levy | |||||||||||||||||||||
B | Are residents responsible for arranging any insurance cover for the residential premises that they occupy? £ Yes £ No | ......................................................... ......................................................... ......................................................... ......................................................... ......................................................... | |||||||||||||||||||||
C | The retirement village is currently insured as follows: | ||||||||||||||||||||||
Public liability | |||||||||||||||||||||||
Workers compensation | |||||||||||||||||||||||
Building (including refurbishment) | |||||||||||||||||||||||
Other | |||||||||||||||||||||||
The following | |||||||||||||||||||||||
£ Club house/social centre £ Separate amenities
£ Men’s shed/workshop £ Bowling green £ Tennis court | £ Swimming pool
£ Spa
£ BBQ area outdoors £ Restaurant £ Dining room | £ Library £ Computer station £ Place for worship £ Medical consultation room £ Shop £ Hair salon £ Beauty salon £ Village bus £ Other ..................... ..................... ..................... | |||||||||||||||||||||
A | This section provides information about the | ||||||||||||||||||||||
B | This section provides information about the personal services that are currently provided or made available to residents on an individual basis. | ||||||||||||||||||||||
A | Does the village have security arrangements in place for the communal areas £ Yes | £ Security alarm £ Locked gates £ CCTV £ Security guard on site | |||||||||||||||||||||
£ No | £ Other .................................................. .................................................. .................................................. | ||||||||||||||||||||||
B | Is there any monitoring of the security arrangements listed above? £ Yes £ No | ........................................................... ........................................................... ........................................................... ........................................................... ........................................................... | |||||||||||||||||||||
A | Does the village have an emergency call system operating in the village £ Yes £ No | ........................................................... ........................................................... ........................................................... ........................................................... ........................................................... ........................................................... | |||||||||||||||||||||
B | If yes, the current cost to residents of the emergency call system is recovered from residents via: | £ Recurrent charges
| |||||||||||||||||||||
C | The emergency call system is currently monitored: | £ 24 hours/7 days per week £ between ……... am and ….... pm | |||||||||||||||||||||
A | Are there any restrictions on the use of residential premises or personal and communal amenities in regard to: | £ Having someone else live with the resident? £ Having a carer live with the resident? £ Allowing a spouse or de facto partner to continue living in the village on the death of a resident? £ Having visitors, including short‑stay guests? £ Allowing a house sitter to stay in a resident’s absence? £ Keeping pets? | |||||||||||||||||||||
B | |||||||||||||||||||||||
A | Is the village currently accredited? £ Yes £ No £ Pending | ........................................................... ........................................................... ........................................................... ........................................................... ........................................................... | |||||||||||||||||||||
B | Do residents currently contribute to the expenses incurred for accreditation via a recurrent charge? £ Yes £ No | [number] ……. % of accreditation expenses is paid by residents Approximate amount per residence per year is: $ ................ | |||||||||||||||||||||
A | Does the village currently have a residents’ committee established under the £ Yes £ No | ........................................................... ........................................................... ........................................................... ........................................................... ........................................................... ........................................................... | |||||||||||||||||||||
B | Is the function of the residents’ committee currently vested in an incorporated association? £ Yes £ No | ||||||||||||||||||||||
A | What arrangements currently exist for a resident to be consulted in relation to the administration of the retirement village, including the making of residence rules and charging for the village operating costs that are payable by the resident: | ........................................................... ........................................................... ........................................................... ........................................................... ........................................................... ........................................................... ........................................................... ........................................................... ........................................................... ........................................................... | |||||||||||||||||||||
A | Does the village currently have a waiting list? £ Yes £ No | ||||||||||||||||||||||
If yes, is there a waiting list fee? £ Yes £ No |
| ||||||||||||||||||||||
B | Is the waiting list fee refundable on entry to the village? Is the waiting list fee refundable if the resident decides not to move into the village? | £ Yes £ No £ Yes £ No | |||||||||||||||||||||
A | Are there any plans for development in the village expected to commence in the next 18 months? | £ Yes £ No | |||||||||||||||||||||
Has planning permission been sought for the development of the village? | £ Yes ................................................. £ No £ Pending | ||||||||||||||||||||||
Has planning permission been granted for the development of the village? | £ Yes ................................................. £ No £ Pending | ||||||||||||||||||||||
B | .............................................................................................. .............................................................................................. .............................................................................................. .............................................................................................. .............................................................................................. .............................................................................................. | ||||||||||||||||||||||
C | Do residents have access to documents relating to the development in the village expected to commence in the next 18 months? | £ Yes £ No | |||||||||||||||||||||
Notes for Form 1:
1. All entry fees, recurrent charges, exit fees, and security bonds for rentals, are inclusive of GST if applicable.
2. A
3. Note that recurrent charges are ongoing costs that may increase annually.
4. The term
5. A reserve fund may also be referred to as a sinking fund. Residents may be required to pay ongoing reserve fund charges for maintenance work, as referred to in item 6A, as well as an amount calculated as part of the Deferred Management Fee (DMF), as referred to in item 7D.
6. This item identifies those amounts that the resident is directly responsible for paying to a third party that is independent of the administering body. That is, they are amounts paid in addition to any recurrent charge contributions for operating expenses. For example, if the administering body pays the council rates and water rates and recovers the expenses incurred through recurrent charge contributions towards operating expenses then the tick boxes for “council rates” and “water rates” would not be ticked in item 6B.
7. For example retirement villages operated by a not‑for‑profit operator may not be subject to council rates.
8. For example charges for rubbish collection or an emergency service levy that apply independently of council rates.
9. The dollar amounts provided in the Tables in items 6E and 6F are historical amounts and are not a predictor of increases or decreases in recurrent charges that may apply in the future.
10.
11.
12.
13. Under the
(a) if required by the residence contract — the administering body has been given notice of the former resident’s intention to vacate the residential premises; and
(b) the goods and belongings of the former resident have been removed from the residential premises; and
(c) the former resident has ceased to reside in the residential premises; and
(d) the right to exclusively occupy the residential premises has been given up by the former resident (or, if the former resident is deceased, by the estate of the former resident) by returning the keys to the residential premises to the administering body.
14.
(a) evidence of the grant of probate or letters of administration; or
(b) other evidence that the administering body of the retirement village accepts as evidence of the former resident’s death (
Retirement Villages Regulations 1992 regulation 9(1)).
15.
16. This section will be required to be completed as of 1 July 2016.
17. Financial statements are required to be provided to residents under codes of practice made under the
18. This section will be required to be completed as of 1 July 2016.
19. The total balance of the reserve fund(s) to be stated refers to the accounts available in the last financial year, as referred to most recently in the
20. Communal amenities may be varied by resident consent via a special resolution of residents (
21. Communal services may be varied by resident consent via a special resolution of residents (
22. See note 20.
23. See note 20.
1. In Table A estimates must be provided based on an initial premium where the resident has no entitlement to an increase in value over the full period.
2. In Table B estimates must be based on an assumed refund entitlement to an increase in the value of the residential premises of 2% per annum over the full period.
3. Each column must be completed using the estimate for a typical residential premise of the type to be leased or purchased by the prospective resident.
4. If a particular amount is not payable a nil amount may be inserted.
Value of initial premium | $......... | $......... | $......... | $......... |
Exit fees (based on the fees referenced under item 7A) | $......... $......... | $......... $......... | $......... $......... | $......... $......... |
Reserve fund (based on the fees referenced at item 7D) | $......... $........ | $......... $........ | $......... $........ | $......... $........ |
Refurbishment costs (based on current average and estimated ……….% increase per year) | $......... | $......... | $......... | $......... |
Re‑lease/sales and marketing costs (based on current average and estimated …….....% increase per year) | $......... | $......... | $......... | $......... |
Settlement, legal and administrative costs (based on current average and estimated ……….% increase per year) | $......... | $......... | $......... | $......... |
Management and administration fees (based on ……….………) | $......... | $......... | $......... | $......... |
Any other fees and charges | $......... | $......... | $......... | $......... |
TOTAL DEDUCTIONS | $......... | $......... | $......... | $......... |
$......... | $......... | $......... | $......... |
*Note for Table A:
The values used in this example are for illustrative purposes only and do not guarantee a specific entitlement to a refund. Additional deductions may apply for amounts that may be payable for matters such as council rates, water, utilities and unpaid recurrent charges (if any).
Value of premium (based on an increase in the value of the initial premium of 2% per annum) | $........ | $........ | $........ | $........ |
Exit fees (based on the fees referenced under item 7A) | $........ | $........ | $........ | $........ |
Reserve fund (based on the fees referenced at item 7D) | $........ | $........ | $........ | $........ |
Refurbishment costs (based on current average and estimated ……….% increase per year) | $........ | $........ | $........ | $........ |
Re‑lease/sales and marketing costs (based on current average and estimated ……....% increase per year) | $........ | $........ | $........ | $........ |
Settlement, legal and administrative costs (based on current average and estimated ……….% increase per year) | $........ | $........ | $........ | $........ |
Management and administration fees (based on ……….………) | $........ | $........ | $........ | $........ |
Any other fees and charges .................................................. | $.......... | $.......... | $.......... | $.......... |
TOTAL DEDUCTIONS | $........... | $........... | $.......... | $.......... |
$........... | $........... | $.......... | $.......... |
*Note for Table B:
The value of residential premises in a retirement village will increase and decrease over time and be influenced by a range of circumstances including the national and international economy. The values used in this example are illustrative only and do not guarantee an entitlement to a specific refund amount. The 2% per annum increase is an arbitrary figure chosen to enable comparison between villages. Additional deductions may also apply.
[r. 4(1)(b)]
Under the
I of being the owner, or a person authorised to act on behalf of the owner of ............................................................................................................ ........................................................ ................................................. |
Before signing a residence contract it is important that you: understand the enclosed information and its implications; read all the terms of the contract; seek independent legal advice, particularly if unsure about any details in the contract; understand the legal basis of occupancy (e.g. a person who signs a lease does not own the premises); understand the financial commitments involved, and in particular entry fees, ongoing costs and exit fees; consider whether you have had satisfactory responses to any questions you ask; consider whether communal living in a retirement village is right for you. |
A | Name of the retirement village | Name: ....................................... | ||||||||
B | Address of the retirement village | Address: .................................... .................................................. | ||||||||
C | Has this village commenced operation? | £ Yes £ No | ||||||||
D | In which year was this village first constructed? Construction of subsequent completed stages: If the construction of the village is still to be completed, provide estimated completion dates for each stage still to be constructed: | Construction of the first stage was completed in …………… .................................................. .................................................. .................................................. .................................................. | ||||||||
E | Is there an aged care facility adjacent to the village? | £ Yes £ No | ||||||||
A | Name: ....................................... ABN: ........................................ Address: .................................... .................................................. Tel. number(s): .......................... | |||||||||
B | Name: ....................................... ABN: ........................................ Address: .................................... .................................................. Tel. number(s): .......................... | |||||||||
C | Is there a management representative available to residents? £ Yes
£ No | .................................................. .................................................. .................................................. .................................................. Name: ....................................... Address: .................................... .................................................. Tel. number(s): .......................... | ||||||||
A | The type of residential premises is: | £ Bedsitter £ One‑bedroom £ Two‑bedroom £ Three‑bedroom £ Other ........................................ | ||||||||
B | The term of occupancy: | £ 12 months £ Less than 12 months ................................................. £ renew the residence contract for an additional term on the same terms, except as to recurrent charges which may be varied at the end of the term £ move to a periodic tenancy on the same terms, except as to recurrent charges which may be varied at the end of the term £ enter a new fixed term residence contract on the same terms, except as to recurrent charges which may be varied at the end of the term | ||||||||
A | This section provides information about the garage and parking facilities that will be provided with the resident’s individual residential premises, along with details of parking for visitors, trailers, boats and caravans. | |||||||||
Will the prospective resident have a reserved garage and/or parking bay within the village? £ Yes £ No | .................................................. .................................................. .................................................. | |||||||||
Is there an additional amount payable to the premium or through recurrent charges to access garage or parking facilities? £ Yes £ No | .................................................. .................................................. .................................................. | |||||||||
Is there visitors parking available in the village? £ Yes £ No | .................................................. .................................................. .................................................. | |||||||||
Is there trailer, boat and caravan parking available for the prospective resident to use? £ Yes (subject to availability) £ No | .................................................. .................................................. .................................................. | |||||||||
Is there an additional amount payable for parking a trailer/boat/caravan? £ Yes £ No | .................................................. .................................................. .................................................. | |||||||||
Are there any other arrangements in place for the parking of vehicles, trailers, boats or caravans? £ Yes £ No | .................................................. .................................................. .................................................. At | |||||||||
A | To live in the village, the prospective resident will be required to pay: £ single occupant £ couple £ not dependent on single or couple occupancy Ongoing amounts payable to the operator during occupation may vary each financial year depending on operating expenses. | £ Recurrent charges
£ Reserve fund
£ Any other charges
................................................ $............... ................................................ $............... ................................................ $...............
| ||||||||
B | Other amounts | £ Contents insurance £ Council rates (not applicable to all retirement villages £ Other council charges £ Water rates £ Utilities (electricity and gas) ......................................................... ......................................................... ......................................................... ......................................................... | ||||||||
C | Is the resident responsible for repairs and maintenance to the residential premises during their occupation of the premises? £ Yes £ No | .................................................................. .................................................................. .................................................................. .................................................................. .................................................................. | ||||||||
A | What amounts are allocated in the village’s operating budget for the current financial year? | |||||||||
B | Did the village have an operating surplus/deficit in the last financial year for which a financial statement £ Yes £ No | £ The village operating surplus in the last financial year was: $................ £ The village operating deficit in the last financial year was: $................ Comment on any specific surplus/deficit budget arrangements: ........................................................... ........................................................... ........................................................... ........................................................... | ||||||||
A | Is the resident required to pay an amount to the administering body in consideration for or in contemplation of admission as a resident in the retirement village? £ Yes £ No | |||||||||
B | Is the resident entitled to be repaid the amount £ Yes £ No | |||||||||
Are there any amounts that may be deducted from the amount paid on entry after permanently vacating the residential premises? £ Yes £ No | ||||||||||
C | When is the administering body required to pay the resident? | ........................................................... ........................................................... ........................................................... | ||||||||
A | Does the administering body pass on the costs of insurance cover for the retirement village (listed at item 8C) to residents? £ Yes £ No | If yes, insurance costs are paid via: £ Recurrent charges £ A separate levy | ||||||||
B | Are residents responsible for arranging any insurance cover for the residential premises that they occupy? £ Yes £ No | ........................................................... ........................................................... ........................................................... ........................................................... | ||||||||
C | The retirement village is currently insured as follows: | |||||||||
Public liability | ||||||||||
Workers compensation | ||||||||||
Building (including refurbishment) | ||||||||||
Other | ||||||||||
The following | ||||||||||
£ Club house/Social Centre £ Separate amenities
£ Men’s shed/workshop £ Bowling green £ Tennis court | £ Swimming pool
£ Spa
£ BBQ area outdoors £ Restaurant £ Dining room | £ Library £ Computer station £ Place for worship £ Medical consultation room £ Shop £ Hair salon £ Beauty salon £ Village bus £ Other | ||||||||
A | This section provides information about the | |||||||||
B | This section provides information about the | |||||||||
A | Does the village have security arrangements in place for the communal areas £ Yes £ No | £ Security alarm £ Locked gates £ CCTV £ Security guard on site £ Other [specify details] | ||||||||
B | Is there any monitoring of the security arrangements listed above? £ Yes £ No | ............................................................. ............................................................. ............................................................. ............................................................. | ||||||||
A | Does the village have an emergency call system operating in the village £ Yes £ No | ............................................................. ............................................................. ............................................................. ............................................................. | ||||||||
B | If yes, the current cost to residents of the emergency call system is recovered from residents via: | £ Recurrent charges
| ||||||||
C | The emergency call system is currently monitored: | £ 24 hours/7 days per week
| ||||||||
A | Are there any restrictions on the use of residential premises or personal and communal amenities in regard to: | £ Having someone else live with the resident? £ Having a carer live with the resident? £ Allowing a spouse or de facto partner to continue living in the village on the death of a resident? £ Having visitors, including short-stay guests? £ Allowing a house sitter to stay in a resident’s absence? £ Keeping pets? | ||||||||
B | ||||||||||
A | Is the village currently accredited? £ Yes £ No £ Pending | ............................................................. ............................................................. ............................................................. ............................................................. | ||||||||
B | Do residents currently contribute to the expenses incurred for accreditation via a recurrent charge? £ Yes £ No | [number] ……. % of accreditation expenses is paid by residents Approximate amount per residence per year is: $............... | ||||||||
A | Does the village currently have a residents’ committee established under the £ Yes £ No | ............................................................. ............................................................. ............................................................. ............................................................. ............................................................. | ||||||||
B | Is the function of the residents’ committee currently vested in an incorporated association? £ Yes £ No | |||||||||
A | What arrangements currently exist for a resident to be consulted in relation to the administration of the retirement village, including the making of residence rules and charging for the village operating costs that are payable by the resident? | ............................................................. ............................................................. ............................................................. ............................................................. ............................................................. ............................................................. ............................................................. ............................................................. | ||||||||
A | Does the village currently have a waiting list? £ Yes £ No | |||||||||
If yes, is there a waiting list fee? £ Yes £ No | If so, how much is charged?
| |||||||||
B | Is the waiting list fee refundable on entry to the village? Is the waiting list fee refundable if the resident decides not to move into the village? | £ Yes £ No £ Yes £ No | ||||||||
A | Are there any plans for development in the village expected to commence in the next 18 months? | £ Yes £ No | ||||||||
Has planning permission been sought for the development of the village? | £ Yes £ No £ Pending | |||||||||
Has planning permission been granted for the development of the village? | £ Yes £ No £ Pending | |||||||||
B | ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ | |||||||||
C | Do residents have access to documents relating to the development in the village expected to commence in the next 18 months? | £ Yes £ No | ||||||||
Notes for Form 1A:
1. It is recommended that the residents, at least one month prior to the end of the term, ask the administering body what is proposed at the end of the fixed term.
2. Note that recurrent charges are ongoing costs that may increase annually.
3. The term
4. A reserve fund may also be referred to as a sinking fund. Residents may be required to pay ongoing reserve fund charges for maintenance work, as referred to in item 5A.
5. For example “short‑term rental payment” where this amount is payable separately to other recurrent charges.
6. This item identifies those amounts that the resident is directly responsible for paying to a third party that is independent of the administering body. That is, they are amounts paid in addition to any recurrent charge contributions for operating expenses. For example, if the administering body pays the council rates and water rates and recovers the expenses incurred through recurrent charge contributions towards operating expenses then the tick boxes for “council rates” and “water rates” would not be ticked in item 5B.
7. For example retirement villages operated by a not-for-profit operator may not be subject to council rates.
8. For example charges for rubbish collection or an emergency service levy that apply independently of council rates.
9. This section will be required to be completed as of 1 July 2016.
10. Financial statements are required to be provided to residents under codes of practice made under the
11. Total amount must be $1 500 or less.
12. For example a security bond.
13. Communal amenities may be varied by resident consent via a special resolution of residents (
14. Communal services may be varied by resident consent via a special resolution of residents (
15. See note 13.
16. See note 13.
In the Table estimates must be provided based on an initial amount of $1 500 or less payable to secure admission as a resident of the retirement village for a period of 12 months or less.
Deductions by the administering body | |
Fees and charges ....................................................................... ....................................................................... ....................................................................... ....................................................................... ....................................................................... ....................................................................... ....................................................................... | $ ........................... $ ........................... $ ........................... $ ........................... $ ........................... $ ........................... $ ........................... |
$ ........................... |
*Notes for this Table:
1. The values used in this example are for illustrative purposes only and should not be interpreted as guaranteeing a specific entitlement to a refund.
2. Additional deductions may apply for amounts that may be payable for matters such as council rates, water, utilities and unpaid recurrent charges (if any).
[r. 5]
The rights you have under sections 13 and 14 of the
The owner should give you this form at least 10 working days before you enter into a residence contract.
1. a residence contract shall be in writing;
2. at least 10 working days before a person enters into a residence contract the owner shall cause to be given to that person —
(a) the disclosure statement set out in Form 1 or Form 1A in Schedule 1 to the
Retirement Villages Regulations 1992 completed and signed by the owner, or a person authorised to act on behalf of the owner; and(b) this notice; and
(c) a copy of the residence rules; and
(d) a copy of any applicable code; and
(e) the documents set out in the
Retirement Villages Regulations 1992 regulation 6;
3. a residence contract is taken to include a warranty as to the correctness of the information contained in the disclosure statement.
That warranty —
(a) is subject to any written alteration made to the disclosure statement made by the owner with the consent of the prospective resident on or before the signing of the residence contract by the owner;
(b) prevails over any inconsistent contractual term.
If a person has not entered into occupation of residential premises under a residence contract that person may rescind the residence contract —
(a) at any time within 7 working days after the date of the contract; or
(b) if the documents required to be provided under section 13(2) are not provided — at any time before the expiration of 17 working days after the documents are provided.
A rescission of a residence contract must be carried out in accordance with section 75 of the
[Regulation 7(3)(a)]
To ...........................................................................................................................
(name of former resident)
of ............................................................................................................................
(forwarding address of former resident)
1....... The residence contract in respect of the premises at ...................................
......... ...................................................................................................................... was terminated on ........................................................................................
(insert date)
2....... The following goods were left on the premises —
......... ......................................................................................................................
(specify goods*)
......... ......................................................................................................................which were put into storage under regulation 7(2) on ................................
(insert date)
3....... Under regulation 7(5), a person who has a lawful right to the goods may reclaim them upon paying to the administering body the reasonable costs incurred for removal and storage.
4....... If the goods have not been reclaimed within 60 days after the date shown in paragraph 2 above —
(a).... the administering body is required by the regulations to have them sold by public auction; and
(b).... the administering body is entitled to receive from the proceeds of sale its costs.
.................................................. ..................................................................
(date) (signature of administering body)
..................................................................
(name of administering body)
..................................................................
(address of administering body)
*NOTE: Under regulation 7(1), an administering body need not store, but may remove and destroy —
(a).... perishable foodstuffs; and
(b).... goods whose value is less than the estimated cost of removal, storage and sale.
[Regulation 7(3)(b)]
1....... A residence contract in respect of the premises at .......................................
......... between ........................................................................................................
......... as owner of the premises and .......................................................................
......... as resident was terminated on ......................................................................
2....... The following goods were left on the premises —
......... ......................................................................................................................
......... which have been put into storage under regulation 7(2) on ........................
3....... Under regulation 7(5), a person who has a lawful right to the goods may reclaim them upon paying to the administering body the reasonable costs incurred for removal and storage.
4....... If the goods have not been reclaimed within 60 days after the date shown in paragraph 2 above the administering body —
(a).... is required by the regulations to have them sold by public auction; and
(b).... is entitled to receive from the proceeds of sale its costs.
.................................................. ..................................................................
(date) (signature of administering body)
..................................................................
(name of administering body)
..................................................................
(address of administering body)
[r. 7A]
The administering body of a retirement village
Your entry to residential aged care facilities and your eligibility to receive aged care support services are subject to availability and to your ability to meet the eligibility and assessment requirements administered by the Commonwealth and/or State Government. |
Aged care facilities and services are not regulated by the |
NOTES 1. The
2. The 3. Regulations made under the |
Prior to signing this contract you are strongly advised to obtain independent legal and financial advice about your rights and duties under the contract. |
This is a compilation of the
10 Jul 1992 p. 3191‑8 | 10 Jul 1992 (see r. 2 and | |
8 Jan 1993 p. 26‑7 | 10 Jan 1993 (see r. 2) | |
30 Sep 1998 p. 5506‑9 | 1 Oct 1998 (see r. 2) | |
9 Sep 2003 p. 4047-52 | 1 Oct 2003 (see. r. 2) | |
30 Dec 2004 p. 6925-6 | 1 Jan 2005 (see r. 2 and | |
21 Mar 2014 p. 722-30 | r. 1 and 2: 21 Mar 2014 (see r. 2(a)); Regulations other than r. 1 and 2: 1 Apr 2014 (see r. 2(b) and | |
24 Mar 2015 p. 993‑1030 | r. 1 and 2: 24 Mar 2015 (see r. 2(a)); r. 3‑5, 7, 9‑11 and 15: 1 Apr 2015 (see r. 2(b)); r. 6, 8 and 12-14: 1 Oct 2015 (see r. 2(c)) | |
23 Mar 2016 p. 861‑924 | r. 1 and 2: 23 Mar 2016 (see r. 2(a)); Regulations other than r. 1 and 2: 1 Apr 2016 (see r. 2(b)) | |
3 Jun 2016 p. 1745-73 | 1 Jul 2016 (see r. 2(b)) | |
30 Jun 2016 p. 2713‑34 | 1 Jul 2016 (see r. 2(b)) | |
28 Sep 2018 p. 3719‑20 | r. 1 and 2: 28 Sep 2018 (see r. 2(a)); Regulations other than r. 1 and 2: 1 Oct 2018 (see r. 2(b)) | |
22 Mar 2019 | r. 1 and 2: 22 Mar 2019 (see r. 2(a)); Regulations other than r. 1 and 2: 1 Apr 2019 (See r. 2(b)) | |
18 Jun 2019 p. 2077‑115 | 1 Jul 2019 (see r. 2(b)) | |
27 Sep 2019 p. 3497‑8 | r. 1 and 2: 27 Sep 2019 (see r. 2(a)); Regulations other than r. 1 and 2: 1 Oct 2019 (see r. 2(b)) | |
31 Dec 2019 p. 4637‑46 | 1 May 2020 (see r. 2(b) and SL 2020/39 cl. 2) | |
SL 2020/22 27 Mar 2020 | r. 1 and 2: 27 Mar 2020 (see r. 2(a)); Regulations other than r. 1 and 2: 1 Apr 2020 (see r. 2(b)) | |
SL 2020/157 21 Sep 2020 | r. 1 and 2: 21 Sep 2020 (see r. 2(a)); Regulations other than r. 1 and 2: 1 Oct 2020 (see r. 2(b)) | |
SL 2021/32 26 Mar 2021 | r. 1 and 2: 26 Mar 2021 (see r. 2(a)); Regulations other than r. 1 and 2: 1 Apr 2021 (see r. 2(b)) | |
SL 2021/71 18 Jun 2021 | 30 Jun 2021 (see r. 2(b) and SL 2021/69 cl. 2) | |
SL 2021/86 21 Jun 2021 | 1 Jul 2021 (see r. 2(b)) | |
SL 2021/158 10 Sep 2021 | r. 1 and 2: 10 Sep 2021 (see r. 2(a)); Regulations other than r. 1 and 2: 1 Oct 2021 (see r. 2(b)) | |
SL 2022/41 25 Mar 2022 | r. 1 and 2: 25 Mar 2022 (see r. 2(a)); Regulations other than r. 1 and 2: 1 Apr 2022 (see r. 2(b)) | |
(2) Despite subregulation (1), if the owner of a retirement village is required, under section 13(2) of the
Retirement Villages Act 1992 , to give a statement containing information prescribed by regulation 4 of theRetirement Villages Regulations 1992 , between 1 October 2003 and 31 December 2003 (inclusive), the owner satisfies the requirements of section 13(2) if either —(a) the form inserted by subregulation (1); or
(b) the form it replaced,
is completed and signed.
administering body................................................................................................... 7I(1)
alteration.................................................................................................................... 7G(1)
application fee........................................................................................................... 12(1)
arrange............................................................................................................................ 4A
associated person..................................................................................................... 7D(1)
belongs.......................................................................................................................... 6(3)
close associate............................................................................................................ 7I(1)
Code................................................................................................................................ 4A
commencement day............................................................................ 9(1), 11(1), 13(1)
communal amenity....................................................................................................... 4A
communal service......................................................................................................... 4A
community corporation.............................................................................................. 6(3)
community titles scheme........................................................................................... 6(3)
essential service....................................................................................................... 7H(1)
evidence of death........................................................................................................ 9(1)
exit fee............................................................................................................................ 4A
former resident................................................................................................ 9(2), 10(1)
maximum rate........................................................................................................... 10(1)
new section 13 statement........................................................................................ 13(1)
Note................................................................................................................................. 4A
payment......................................................................................................... 3A(1), 11(1)
permanently vacated................................................................................................... 9(2)
personal amenity........................................................................................................... 4A
personal service............................................................................................................. 4A
power of attorney...................................................................................................... 7I(1)
previous section 13 statement................................................................................. 13(1)
professional body...................................................................................................... 11(1)
recurrent charges......................................................................................................... 9(2)
related body corporate.................................................................................................. 4A
reserve fund.................................................................................................................... 4A
scheme by-laws........................................................................................................... 6(3)
scheme plan.................................................................................................................. 6(3)
security interest......................................................................................................... 11(1)
short-term residence contract...................................................................................... 4A
short-term section 13 statement............................................................................. 13(1)
special resolution...................................................................................................... 11(1)
specified.......................................................................................................................... 4A
tier 2 scheme................................................................................................................ 6(3)
tier 3 scheme................................................................................................................ 6(3)
transitional period..................................................................................................... 13(1)
urgent repair............................................................................................................. 7H(1)
0
0
0