Ray Village Aged Services Inc T/A CapeCare

Case •

[2023] FWC 657

•

4 APRIL 2023
[2023] FWC 657

FAIR WORK COMMISSION

DECISION

Fair Work Act 2009

s.120—Redundancy pay

Ray Village Aged Services Inc T/A CapeCare

(C2022/6361)

COMMISSIONER SCHNEIDER

PERTH, 4 APRIL 2023

Variation of redundancy pay

  1. This decision concerns an application made by Ray Village Aged Services Inc T/A CapeCare (CapeCare or the Applicant) to reduce the amount of redundancy pay to which an employee, Ms Jane Smart (Ms Smart or the Respondent) is entitled under section 119 of the Fair Work Act 2009 (Cth) (the Act).

  1. The Applicant seeks to reduce the Respondent’s redundancy pay from seven weeks to nil on the grounds that she refused other acceptable employment.

  1. The parties have provided written materials outlining their respective positions. Having considered the evidence and submissions, I have determined that the application will be granted, in part, and there will be a reduction in the redundancy payment to which Ms Smart is entitled to by 50%.

  1. My reasons are as follows.

Background

  1. Ms Smart commenced employment at CapeCare on 8 April 2019 and her employment ceased on 7 September 2022.

  1. Ms Smart was engaged to work 22.8 hours per week (3 days per week).

  1. Ms Smart was employed as a Community Registered Nurse and the terms and conditions of her employment were governed by the Nurses Award 2020 (the Award).

  1. Ms Smart completed her Bachelor of Health Science (Nursing) degree in 2005 and has been a Registered Nurse (RN) since 2006.

  1. Consistent with the terms and conditions of the Award and the National Employment Standards (NES), Ms Smart, being an employee who was employed for more than three years but less than four years, is entitled to seven weeks redundancy payment.

  1. The final figure was be based on her working arrangements of 3 days per week. 

  1. During the redundancy process, the Applicant offered the Respondent an alternative position for her to consider.

  1. The parties agreed, in their submissions, that the alternate position put forward by CapeCare to Ms Smart had no change in the days of work required.

  1. There was a small change to the hours of work but no change to the remuneration Ms Smart would receive as compared to the redundant role.

  1. CapeCare seek to reduce the redundancy payment to nil on the basis that Ms Smart refused other acceptable employment within the CapeCare business.

  1. Ms Smart objects to the application on the grounds that the role offered was not other acceptable employment as it was not substantially similar to her previous role.

Submissions

CapeCare

  1. CapeCare made the position of Community Registered Nurse, that was held by Ms Smart, redundant due to a lack of available nursing hours in the business’s portfolio.

  1. CapeCare reviewed its internal requirements and identified positions that were available and confirmed that there was an internal position available that it submits was an appropriate alternative position to offer the Respondent.

  1. The Applicant submits that the alternative position in question was consistent with Ms Smart’s qualifications as a RN within the residential team.

  1. CapeCare submitted that both the residential and the community-based home care services are governed by the Aged Care Quality and Safety Commission and adhere to the same Aged Care Quality Standards in the provision of care and services to the aged.

  1. CapeCare confirmed that community care services team would provide home services to clients, including nursing and personal care services for older people who are living independently and require assistance.

  1. The residential care services team provide services to older people who are unable to continue living independently.

  1. The main difference between the two services, the Applicant submits, is that residential care is provided, on a 24/7 basis, within a facility as opposed to the patient’s own home.

  1. The Applicant also highlights that the Quality-of-Care Principles 2014 refers to the “consumer” and does not stipulate any difference between those in Residential or Community care.

  1. CapeCare explained that customers who use the home care services are, on occasion, recipients of respite care within one of the residential care facilities.   

  1. CapeCare submitted that, had Ms Smart applied for the Residential RN position, her application would have been highly regarded given her previous experience in the aged care industry and qualifications.

  1. CapeCare highlighted that a RN employed in either the residential or community care area have consistent and identical key accountabilities, as outlined below:

·   Clinical assessment and leadership.

·   Develop and review consumer care plans.

·   Provide skilled nursing care with particular attention to the performance and documentation of clinical observations in accordance with the identified clinical need for the individual.

·   Document all aspects of clinical care and collaborate with General Practitioners and other healthcare professionals.

·   Liaise with family members and care staff in relation to the consumer’s individual care needs.

  1. CapeCare submits that the remuneration is the same between the two positions was due to the same qualifications and experience as an RN being required.

  1. CapeCare submits that the main point of difference between the two positions is that the community RN provides clinical care support to individuals in their own home, whilst the residential RN provides the same care to customers at the residential facility.

  1. CapeCare acknowledges that difference procedures may exist between the two positions, however, it submits, these would be owing to the Aged Care Standards and that the base nursing competency skills would not differ.

  1. CapeCare submitted that Ms Smart would have been provided with onboarding to the residential position and would have had a “buddy” to assist with her transition to the new position. CapeCare explained that this was a standard process for all new starters in the team. 

  1. CapeCare highlighted that they had previously transitioned employees between the community and residential department previously and these transfers are encouraged to develop skills and to increase workforce flexibility.

  1. CapeCare further submitted that the business genuinely hoped Ms Smart would have accepted the other acceptable employment, as there was a genuine need for further RNs within the residential team.

Ms Jane Smart

  1. Ms Smart acknowledges that both the Community RN and Residential RN positions require nursing degrees and registration with the Australia Health Practitioner Regulation Agency (AHPRA). However, the Applicant disagrees that the position offered by CapeCare was other acceptable employment.

  1. Ms Smart submits that nursing, as a profession, is a very broad and encompasses many specialty areas.

  1. Ms Smart, highlighted that there are different nursing roles within a hospital context (i.e., emergency, post-operative care etc.) and similarly there are also different roles for nurses within the aged care sector.

  1. Ms Smart submitted that the Aged Care Quality Standards (the Standards) and Quality of Care Principles 2014 (the Principles) are similar between residential aged care and community care, however, noted that the Standards and Principles are broad and can be applied to many aspects of aged care.

  1. Ms Smart highlighted that, although the Principles does not differentiate between residential and home care services, Part 2 and Part 3 of the Principles differentiate the kinds of services provided in residential care and home care, as well as short term respite care.

  1. Ms Smart submits that her previous position, as a Community RN, was very independent and required a high level of self-preparation and organisation. It was explained that a community RN will attend to individual consumers directly in the consumers home and, as a result, the tasks vary greatly consumer to consumer.

  1. The role of a community nurse includes:

·   Facilitating the coordination and communication in the interdisciplinary team to deliver person-centred care and being the first point of contact for patients;

·   Facilitating access to allied health services and social services;

·   Working across acute and community care settings;

·   Undertaking health assessments and delivering health interventions;

·   Providing referrals to other specialist health providers;

·   Providing education and information to improve consumers health and skill in self care; and

·   Risk assessment of the consumers home environment.

  1. Ms Smart highlighted the differences between the relevant position descriptions as follows:

Community Nurse Residential Nurse
To provide nursing services to Community clients managing all aspects of the client’s portfolio in regard to assessments, developing and on-going monitoring of the care plans and then the delivery of care in line with those plans. To ensure the Residential facility is run in accordance with the mission, vision and values of CapeCare by working within the care team framework to provide holistic care for residents.

  1. Ms Smart submitted that the community RN’s function is focused on providing care directly to an individual consumer and ensuring non-nursing aspects of the consumer’s care plan are also managed and implemented.

  1. In comparison, the residential nurse is focused on the operation of the residential facility, with 96 consumers, and ensuring multiple parties such as the carers, enrolled nurses, and other professionals are supervised.

  1. The Respondent also submits that the residential RN position has increased supervisory requirements and administrative tasks when compared to the community RN role.

  1. Ms Smart highlighted that the community RN will care for one individual consumer at a time on an independent basis. The Respondent submits that this differs from the residential RN who is responsible for the care of 96 consumers at one time with the assistance of approximately 12 fellow team members.

  1. Ms Smart submits that the conditions of consumers being cared for will generally differ between community care and residential care.

  1. Ms Smart submits that the community RN position does not have any direct reports and there is minimal supervision of other staff required. Ms Smart emphasised that the community RN position requires an independent work style. Ms Smart compared this to the residential RN position which involves daily management and supervision of enrolled nurses and carers.

  1. Ms Smart submits that, whilst there is a skill shortage of qualified nurses, and that other staff have transitioned between the residential and community caring teams, this does not mean that this was an appropriate position for Ms Smart as other acceptable employment to the redundant role.

Legislation

  1. The relevant provision of the Act is set out below:

“120 Variation of redundancy pay for other employment or incapacity to pay

(1) This section applies if:

(a) an employee is entitled to be paid an amount of redundancy pay by the employer because of section 119; and

(b) the employer:

(i) obtains other acceptable employment for the employee; or

(ii) cannot pay the amount.

(2) On application by the employer, the FWC may determine that the amount of redundancy pay is reduced to a specified amount (which may be nil) that the FWC considers appropriate.

(3) The amount of redundancy pay to which the employee is entitled under section 119 is the reduced amount specified in the determination.”

Key issue in dispute

  1. The key issue in dispute between the parties is summarised as follows:

·   Is CapeCare’s offer to Ms Smart, to be redeployed to the position of Residential Registered Nurse, other acceptable employment when compared to her previous position of Community Care Registered Nurse?

Consideration

  1. It has generally been accepted by the Commission that the following factors should be considered in relation to section 120(b)(i) of the Act:

·   The nature of the work;

·   The comparability of the work with that performed in the current role;

·   Pay levels;

·   Hours of work;

·   Seniority;

·   Fringe benefits;

·   Workload and speed;

·   Job security;

·   Whether the employee will have continuity of service in the new role;

·   Location and/or the need to relocate;

·   Travel and/or the cost of travel that is additional to that relevant to the original employment;

·   Carer’s responsibilities; and

·   Family circumstances.[1]

  1. There is no suggestion from either CapeCare or Ms Smart that the below factors will have any notable weight when comparing her redundant position to the proposed position:

·   Family circumstances;

·   Carer’s responsibilities;

·   Job security;

·   Location;

·   Travel costs;

·   Fringe benefits;

·   Days of work;

·   Continuity of service; and

·   Remunerations.

  1. The main factor being disputed by the parties is the nature of the work and comparability of that work to Ms Smart’s redundant role.

  1. The parties agree that there is a change in the nature of the work in the two positions.

  1. The community RN position is a more independent position which is focused on one customer at any one time. The residential RN position is focused on the supporting all the residents in the facility and assisting in managing other nurses and carers rostered on the shift.

  1. It is reasonable to determine, based on the materials before the Commission, that there is a change in the nature and comparability of the work as it relates to supervisory tasks and patient management.

  1. I also note that Ms Smart is an experienced professional in her field and has the relevant qualifications and skills. The Respondent’s skills, together with appropriate onboarding and training, show she undoubtedly could have fulfilled the position on offer from CapeCare.

  1. The positions are paid at the same rate of remuneration and, as outlined by CapeCare, this is due to the requirement for the same qualifications.

  1. From the submissions provided, it is reasonable to determine that the residential RN position does have increase managerial and administrative duties when compared to the community nurse.

  1. Despite this change, there is no evidence to support the notion that there is a material change in the level of seniority between the two positions. Rather, the duties differ due to the physical environment in which the roles are performed.

  1. I am not satisfied that the duties of both roles, being the care services and tasks inherent to the RN role, are dissimilar to the extent that the Residential RN role is not other acceptable employment as required by the Act.

  1. Both roles clearly share common integral elements as they relate to the practical work preformed by employees. I do not doubt that the nature of the work, as it relates to non-nursing duties, differs between roles.

  1. However, I am not satisfied that the difference owing to a change in environment leads to a finding that the role offered is not other acceptable employment.

  1. Had there been other factors in difference, for example if the seniority, remuneration, location/travel required, between the positions I would be inclined to find different.

  1. However, the role offered, although clearly having some differences, was identical in prestige, pay, and did not require any substantial location change or travel.

  1. Nevertheless, I accept the Respondent’s submissions that the change in non-nursing duties, nature of work style, and nature of patient illness would constitute a departing from the position made redundant.

  1. In the circumstances, I am satisfied that the position offered by the Applicant is other acceptable employment but, due to the change in the nature of the roles, I am not satisfied the redundancy amount owing to the Respondent should be reduced to nil.

Conclusion

  1. Having considered all the factors outlined above, and the submissions provided by the parties, I have determined that the position offered to Ms Smart by CapeCare was other acceptable employment for the purposes of section 120(1)(b)(i) of the Act. 

  1. I note that CapeCare was seeking the Commission to reduce the redundancy payment Ms Smart is entitled to nil.

  1. I have considered the submissions, competing interests, nature of change in work, the extent of the change in the nature of the work, and other factors outlined above and determine that, in this instance, the redundancy payment payable to Ms Smart will be reduced by 50%. An Order to that effect will be issued.[2]


COMMISSIONER


[1] [2019] FWC 756, [24]; [2016] FWC 2880, [11].

[2] [PR760415].

Printed by authority of the Commonwealth Government Printer

<PR760414>

Actions
Download as PDF Download as Word Document
Cases Citing This Decision

0

Cases Cited

2

Statutory Material Cited

0

Sodexo Remote Sites Australia Pty Ltd [2019] FWC 756
Stratacrete Pty Ltd [2016] FWC 2880