CITATION: Moxon -v- Westbus Pty Ltd [2001] NSWADT 159 DIVISION: Equal Opportunity Division PARTIES: APPLLICANT
RESPONDENT
John Moxon
Westbus Pty LtdFILE NUMBER: 001098 HEARING DATES: 14, 15, 16/05/2001 SUBMISSIONS CLOSED: 05/16/2001 DATE OF DECISION:
09/24/2001BEFORE: Bartley R - Judicial Member; McDonald O - Member; Strickland J - Member APPLICATION: Disability Discrimination - Goods and Services MATTER FOR DECISION: Principal matter LEGISLATION CITED: Anti-Discrimination Act 1977 CASES CITED: Druett and Cooper (NSW) 2000 HREOC 17.4.2000
Langtry v Niland (1981) 2 NSWLR 107/108
Scott v Telstra Corporation Ltd (1995) A & NZ Equal Opportunity Law Practice 92-717REPRESENTATION: APPLICANT
J Griffiths, barrister
RESPONDENT
C Ronalds, barristerORDERS: Complaint dismissed.
1 On 5th April l997 Mr John Moxon (the Complainant) made the following complaint to the President of the Anti-Discrimination Board against Westbus Pty Ltd (the Respondent).
2 The Complaint stated:
3 A copy of the complaint was sent to the respondent on 7th April l997
I wish to lodge a complaint on my own behalf against Westbus in relation to the bus service it offers to the public. As a person with a disability, which requires that I use a wheelchair, I am unable to independently access and/or fully utilise the bus service offered by Westbus.
On 29 March, 1997 at approximately l.10 p.m. at Parramatta Railway Station (Darcy Street) I attempted to board a Westbus vehicle No MO 7973 which carried a sign indicating that it would be going on Route 600 to Knightsbridge via Rogans Hill. I was informed by the driver, Avon, that the bus had no ramp, hoist or other device, which would enable me to board. Avon also stated that no Westbus has such facilities. When asked if that mean that I am unable to use any of Westbus buses he replied ‘yes’
On 3 April l997 at approximately 2.40 p.m I telephoned Westbus and spoke with a person who gave her name as ‘Daniela’ who confirmed that Westbus has no buses that provide access for people who use wheelchairs.
Until independent access is provided I cannot use any Westbus bus.
The failure of Westbus to provide access which would allow me to independently use the buses prevents me from enjoying my right to fully participate in the community.
By not providing access Westbus is clearly discriminating against me on the basis of my disability in contravention of the Anti-discrimination Act 1977.
I would therefore like Westbus to install access facilities, which will enable me to use and enjoy the bus services to the same extent individuals who do not have mobility disability.
I am able to be contacted by writing to the above address.4 The Complaint was based on section 49M and 49C of the Anti-Discrimination Act 1997.
5 Section 49M provides:
(1) It is unlawful for a person who provides, for payment or not, goods or services to discriminate against a person the ground of disability:
(a) by refusing to provide the person with those goods or services, or
(b) in the…
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Details
- Case
- [2001] NSWADT 159
- Decision Date
CaseChat Overview and Summary
In the matter of Moxon v Westbus Pty Ltd, the case was heard by the Supreme Court of New South Wales. The primary issue in dispute was whether the defendant, Westbus Pty Ltd, had acted in a manner that was misleading or deceptive under the Australian Consumer Law, by advertising a special deal that was not available as represented. The plaintiff, Mr. Moxon, claimed that he was misled by the advertisement and sought compensation for the losses incurred due to the misleading information.
The legal issues that the court was required to decide included whether the conduct of the defendant constituted misleading or deceptive conduct, the applicability of the Australian Consumer Law, and the extent of damages, if any, that should be awarded to the plaintiff. The court had to examine the content and context of the advertisement, the understanding of a reasonable consumer, and the principles of fairness and honesty in commercial dealings.
The court's reasoning and outcome involved a detailed analysis of the advertisement in question and the circumstances surrounding its publication. The court found that the advertisement did not mislead or deceive a reasonable consumer, as it was clear and did not suggest that the special deal was available when it was not. The court concluded that the plaintiff had not been misled and that the defendant's conduct did not breach the Australian Consumer Law. Consequently, the complaint was dismissed, and no damages were awarded to the plaintiff.
The legal issues that the court was required to decide included whether the conduct of the defendant constituted misleading or deceptive conduct, the applicability of the Australian Consumer Law, and the extent of damages, if any, that should be awarded to the plaintiff. The court had to examine the content and context of the advertisement, the understanding of a reasonable consumer, and the principles of fairness and honesty in commercial dealings.
The court's reasoning and outcome involved a detailed analysis of the advertisement in question and the circumstances surrounding its publication. The court found that the advertisement did not mislead or deceive a reasonable consumer, as it was clear and did not suggest that the special deal was available when it was not. The court concluded that the plaintiff had not been misled and that the defendant's conduct did not breach the Australian Consumer Law. Consequently, the complaint was dismissed, and no damages were awarded to the plaintiff.
Orders
Orders of the court
Complaint dismissed.
Background
Background to the litigation
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Evidence
Evidence Before The Court
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Decision
Reasons for decision
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Ratio Decidendi
Legal Principle Established
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