LYHH and Comcare (Compensation)

Case [2017] AATA 1586


LYHH and Comcare (Compensation) [2017] AATA 1586 (28 September 2017)

Division:GENERAL DIVISION

File Number:           2015/1739

Re:LYHH

APPLICANT

AndComcare

RESPONDENT

DECISION

Tribunal:Deputy President Dr C Kendall

Date:28 September 2017

Place:Perth

The decision under review is affirmed.

....................[sgd]..............................

Deputy President Dr C Kendall

CATCHWORDS

COMPENSATION – aggravation of applicant’s Major Depressive Disorder – whether applicant continues to suffer an aggravation compensable by respondent – material contribution – novus actus interveniens – decision under review affirmed

LEGISLATION

Safety, Rehabilitation and Compensation Act 1988 (Cth) ss – 4(1), 14 and 19

CASES

Cheung v Administrative Appeals Tribunal (2009) FCA 241
Comcare v Mooi (1996) 69 FCR 439
Comcare v Power [2015] FCA 1502
Comcare v Sahu-Khan (2007) 156 FCR 536
Re de Leon and Comcare (Compensation) [2017] AATA 563
Re Prain and Comcare (Compensation) [2016] AATA 459
Telstra Corporation Limited v Hannaford [2006] FCAFC 87

SECONDARY MATERIALS

Second Reading Speech, Commonwealth Employees’ Rehabilitation and Compensation Bill 1988, Australia, House of Representatives Debates, 27 April 1988

REASONS FOR DECISION

Deputy President Dr Christopher Kendall

28 September 2017

INTRODUCTION

  1. Pursuant to s 35(3) of the Administrative Appeals Tribunal Act 1975 (Cth), the Administrative Appeals Tribunal (the “Tribunal”) can restrict the publication of the names of parties to proceedings and allocate a pseudonym to the parties if the Tribunal deems it appropriate to do so.

  2. This matter raised psychiatric issues that were traumatic and deeply distressing for the Applicant.  The Tribunal determined that it was appropriate to restrict the identification of the Applicant.  Accordingly, the Applicant in these proceedings will be referred to by the pseudonym “LYHH”.

    FACTUAL BACKGROUND

  3. LYHH is 53 years old and, at all material times, was employed with the Australian Taxation Office (the “ATO”).

  4. On or around 13 April 2004, LYHH attended on her GP, Dr Lokuratna, and informed him that she had been questioned at work about a private conversation for about one and half hours which had led to “severe stress and anxioity [sic]., a background ongoing history of bulling [sic] and harassement [sic] over period of more than 10 years”.

  5. LYHH was subsequently issued with a Worker’s Compensation First Medical Certificate which certified her as unfit for work until 4 May 2004 (T3 at 5).

  6. On or around 27 May 2004, LYHH lodged a claim for compensation in which she stated she was “very distressed, fearful + anxious about the whole scenario. Low self-esteem, depressed + hopeless major depression with psychological distress”.  She attributed these feelings to her being “interrogated and belittled for an hour” by the ‘Operational Director’ during her employment with the ATO (T8 at 15).

  7. On 1 September 2004, Comcare accepted liability for “aggravation of major depressive disorder, single episode” with an injury date of 13 April 2004 (the “compensable condition”) (T20 at 53–61).

  8. On 5 January 2015, almost 11 years after accepting liability, Comcare made a determination ceasing liability for compensation under ss 16 and 19 of the Safety, Rehabilitation and Compensation Act 1988…

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AGLC
LYHH and Comcare (Compensation) [2017] AATA 1586
Case
[2017] AATA 1586
Decision Date

CaseChat Overview and Summary

The applicant, LYHH, sought review of a decision by Comcare to cease liability for compensation for incapacity for work under the *Safety, Rehabilitation and Compensation Act 1988* (Cth) (SRC Act). Comcare had initially accepted liability for LYHH’s major depressive disorder, single episode, with an injury date of 13 April 2004, following an incident at the Australian Taxation Office where she was questioned about a private conversation. Almost 11 years later, Comcare determined the condition had resolved and ceased liability for compensation for incapacity, though it continued to accept liability for medical treatment. LYHH requested a reconsideration, which resulted in Comcare varying the determination to affirm the denial of liability for compensation under s 19 of the SRC Act for incapacity for work. This reviewable decision was then challenged by LYHH before the Tribunal.

The central legal issue before the Tribunal was whether LYHH continued to suffer an incapacity for work that was compensable by Comcare under the SRC Act, given Comcare's determination that her condition had resolved. This required the Tribunal to consider whether the events of 13 April 2004, or any subsequent factors, constituted a material contribution to a continuing incapacity, or if there had been a *novus actus interveniens* that broke the chain of causation. The Tribunal also had to assess the weight of conflicting medical evidence regarding the diagnosis, causation, and ongoing impact of LYHH's psychiatric condition.

The Tribunal's reasoning focused on the complex interplay of factors contributing to LYHH's condition and her ongoing incapacity. It considered the evidence from treating practitioners, including Dr Fitch, who maintained LYHH suffered from an enduring major depressive disorder, and independent medical examiner Dr Terace. Dr Terace expressed reservations about the certainty of causation for the initial condition, highlighting a diversity of factors, including personal stressors, medical procedures, and the Comcare process itself, which he believed had broken any causal link to the 2004 incident. He also raised concerns about the potential influence of the therapeutic relationship on Dr Fitch's opinions. The Tribunal noted that Dr Terace’s evolving opinion, informed by a review of the totality of the evidence, suggested that while the 2004 event might have been a transient contributor, it was unlikely to be the substantial cause of a present psychiatric disorder, especially given numerous other factors.

Ultimately, the Tribunal concluded that, having regard to all the evidence, Comcare was not liable to pay compensation for incapacity to LYHH under the SRC Act. The decision under review, which affirmed Comcare's denial of liability for compensation for incapacity for work, was therefore affirmed.

Orders

Orders of the court

Full text does not contain this section.

Background

Background to the litigation

This matter raised psychiatric issues that were traumatic and deeply distressing for the Applicant. The Tribunal determined that it was appropriate to restrict the identification of the Applicant. Accordingly, the Applicant in these proceedings will be referred to by the pseudonym “LYHH”. FACTUAL BACKGROUND LYHH is 53 years old and, at all material times, was employed with the Australian Taxation Office (the “ATO”). On or around 13 April 2004, LYHH attended on her GP, Dr Lokuratna, and informed him that she had been questioned at work about a private conversation for about one and half hours which had led to “severe stress and anxioity [sic]., a background ongoing history of bulling [sic] and harassement [sic] over period of more than 10 years”. LYHH was subsequently issued with a Worker’s Compensation First Medical Certificate which certified her as unfit for work until 4 May 2004 (T3 at 5). On or around 27 May 2004, LYHH lodged a claim for compensation in which she stated she was “very distressed, fearful + anxious about the whole scenario. Low self-esteem, depressed + hopeless major depression with psychological distress”. She attributed these feelings to her being “interrogated and belittled for an hour” by the ‘Operational Director’ during her employment with the ATO (T8 at 15). On 1 September 2004, Comcare accepted liability for “aggravation of major depressive disorder, single episode” with an injury date of 13 April 2004 (the “compensable condition”) (T20 at 53–61). On 5 January 2015, almost 11 years after accepting liability, Comcare made a determination ceasing liability for compensation under ss 16 and 19 of the Safety, Rehabilitation and Compensation Act 1988 (Cth) (the “SRC Act”) because it was determined that the compensable condition had resolved (T343 at 754–756). On 16 January 2015, LYHH requested a re-consideration of the determination (T346 at 761–774). On 24 March 2015, upon reconsideration, Comcare varied, in part, the determination, under which it accepted liability for LYHH’s ongoing medical treatment but affirmed its determination denying liability for compensation under s 19 of the SRC Act for incapacity for work (the “reviewable decision”) (T350 at 781–784). On or around 15 April 2015, LYHH lodged an application for review with the Tribunal alleging, essentially, that the reviewable decision in relation to her section 19 entitlements was wrong (T1 at 1–31).RELEVANT LEGISLATION This matter is to be determined according to the SRC Act as it was in April 2004 (the “SRC Act 1988”) being the accepted date of LYHH’s injury. Section 14 of the SRC Act 1988 provides that Comcare is liable to pay compensation in respect of an injury suffered by an employee if the injury results in death, incapacity for work, or impairment. Section 19 of the SRC Act 1988 provides for compensation for injuries suffered resulting in incapacity for work. By virtue of s 4(9) of the SRC Act 1988 “incapacity for work” means an incapacity for work suffered by an employee as a result of an injury, being:·an incapacity to engage in any work; or·an incapacity to engage in work at the same level the employee was engaged in immediately before the injury happened.

Evidence

Evidence Before The Court

The Tribunal notes the following paragraphs from LYHH’s witness statement:…Prior Injuries and Medical Conditions4.My treating doctors and the medical practitioners involved in this matter know that I was molested as a child, and know that this is not an issue that affects my mental health and my ability to work.5. I do not have a history of mental health problems.6.Aside from the matters the subject of this claim, I have not had any mental health problems in the past that have prevented me from working.7.I worked in the Child Support division of the ATO for a while, but all of my training was in Tax Technical work, and I didn’t want to work in the Child Support division long term.8.Unfortunately, the Child Support Agency had staffing difficulties as many people left due to the stress in that area, so they didn’t want to let me go.9.The only way to get a transfer was by way of promotion, or on medical grounds.10.I was successful in obtaining a position in a new audit section, but it wasn’t a promotion, so I saw a counsellor in relation to a medical release.11.The counsellor that I saw understood that I was simply seeing them to get a transfer to another division.12.The counsellor knew that I wasn’t suffering from any mental health issues as a result of my time in the Child Support division.13.I have had two workers’ compensation claims before – for a whiplash injury as a result of a car accident on a work trip, and the second when I injured myself falling down stairs.Employment14. I started working for the ATO on 20 August 1990 when I was 26.15.The problems I had there started immediately when I was given a training video which turned out to be a pornographic video, and the lunch room had posters of naked women.16.There were various other incidences of inappropriate behaviour which made me uncomfortable.17. I was told that if you complain then you are not a team player.18.However, I was good at my job and I was given more responsibility and higher duties quickly.19.I was also successful in gaining a position on the Tax Officer Development Program and did a rotation in audit, which was a bit of a men’s club – very few women worked in that area.20. The men made lots of inappropriate and sexual comments toward me.21.I was sexually assaulted on a couple of occasions, including in a lift by one of my managers.22.In another area, there was a man who constantly asked me to go out with him and reacted violently when I refused – which led to him leaving the ATO.23.That man became enraged on the day of our team Christmas function which was unexpected because it happened after several months of me rejecting his advances.24.I had trouble dealing with the harassment and inappropriate behaviour for many years.25.In order to deal with what went on at work, I took leave without pay for a while, and worked elsewhere for a time.26. I also took my long service leave and study leave when I could.27. This was my way of getting out of the office, and away from the problems.28. In April 2004, things got too much at work and I could no longer cope.29.A girl at work confided in me about a bullying matter and I had sent her a supportive email explaining I'd find her a suitable Harassment Contact Officer to assist her, as I was not taking any new cases.30.I was then taken into a meeting with my area manager, [Mr B], where he demanded I tell him all about the bullying matter.31.[Mr B] was angry, intimidating and stood over me in the meeting. He demanded I disclose all the confidential information I had about the matter.32.After considerable patience and effort, I was able to change the tone of the conversation and it became more civil even though I refused to disclose any confidential information.33.We finished the meeting after about an hour and a half, and I went back to my desk emotionally and psychologically exhausted.34.Everything that happened sunk in and I felt overwhelmed and just started crying.35.I went home from work, and at the time, didn’t know that I wouldn’t be able to go back.36.I saw a local general practitioner and when I attempted to tell her what had happened, I burst into tears and was unable to stop.37. She referred me for psychological counselling.38.I was also referred to Dr Jane Fitch to assess my need for medication and further psychiatric treatment.39.I began seeing Dr Fitch and commenced taking anti-depressant medication.40. I also saw a psychologist called Kamalesh in Como for a short while.41.But I was so dysfunctional that I was unable to drive and maintain appointment times.42.I was also very mistrusting of strange men and so Dr Fitch became my only medical assistance.43. I made several attempts to resume work at a Centrelink office.44. Each attempt was unsuccessful as I suffered excruciating anxiety.45.On each and every occasion this led to me vomiting and suffering faecal incontinence on the way to the office.46.After several attempts, Dr Fitch put a stop to it by issuing an unfit for work medical certificate.47. No further attempts at getting me to work were ever undertaken.48.I had always hoped to get back to some kind of work, and I was disappointed in 2010 after the medical retirement.49.I think that I would like to try returning to some kind of work, but I know I’ll need significant support to achieve it, and Comcare has denied me this support.50.For a variety of reasons, including problems with the rehabilitation provider – I have not been given a suitable return to work plan.51.I saw Dr Terace in 2014, and as a result of his report, my payments were cut off.52.Comcare ceasing my entitlement to compensation meant that I haven’t had any rehabilitation assistance so all prospects of returning to work were put on hold. Dr Terace’s Report53.On 17 April 2014, I saw Dr Terace because he was asked to provide a report to Comcare about my ongoing symptoms.54.Dr Terace provided a list of things he believed contributed to my ongoing symptoms:(a)The Comcare system and a perception they were trying to force me to go to work;(b)The cessation of my payments of compensation between 2006 and 2009;(c) The AAT process to have my payments reinstated;(d) The death of my maternal uncle;(e)My decision to cease anti-depressants for most of 2013 and some of 2014;(f) My carpal tunnel surgery in February 2012; and(g) My hysterectomy surgery in August 2012.55.In my opinion, Dr Terace’s list of factors are not holding me back from going to work. …Summary102.The stressful thing in my life is considering going back into a workplace where I would be at risk of the same things that happened to me in April 2004 and the preceding years.103.There was no single incident that led to me stopping work in April 2004, that was just the point at which I could no longer cope with what had and was happening.104.I know people are still bullied in workplaces, and I know assaults still happen.105.Coping with my mental health issues as a result of the incident in April 2004 means I have to address and conquer my fears about bullying, harassment and assault in the workplace.Medical Evidence Report of Dr Lokuratna dated 2 July 2004 (T13 at 34)

Decision

Reasons for decision

Having regard to the evidence before it, and to the above discussion, the Tribunal concludes that Comcare is not liable to pay compensation for incapacity to LYHH under the provisions of the SRC Act as claimed. DECISION For the reasons outlined above, the decision under review is affirmed.

Ratio Decidendi

Legal Principle Established

During cross examination, Drs Fitch and Terace were questioned as follows:[Mr Wallace]: If I can perhaps put that back to you as succinctly as I can. Is it a person may have a number of symptoms that might be associated with a particular or, indeed, a number of established psychiatric ailments, however, not sufficient to come to a firm diagnosis of any one of those ailments? [Dr Fitch]: Is this relating to question 4.2?[Mr Wallace]: Yes? [Dr Fitch]:Question 4.2 is about does the depression result in her behaving in a manner that’s outside the boundaries of normal mental functioning. From a psychiatric point of view, [LYHH] has an enduring case of major depressive disorder that continues to affect her thinking, feeling, social and occupational functioning such that it’s outside – such that it is abnormal, pathological or in need of treatment.(26 May 2017 Transcript at 6)…[Mr Bruns]:In the present? Have you changed your mind since then? [Dr Terace]:I believed we had this discussion at our last interaction, but I think that it requires a review of the totality of the evidence, which I did not have at that time of the production of this report, such that my opinion has evolved. May I ask, I would argue that the issue of causation is very complex in this case, because of the diversity of factors, the chronicity of factors, consistencies and inconsistencies demonstrated amongst various writers, to which I would need to allude to, which would be a time consuming process. But if I accepted – firstly, I would need to be certain that the events of 8 April occurred. My understating was, from [LYHH] at that time, was that she was threatened with some form of disciplinary action and her performance and/or conduct criticised. She’s saying it was unreasonable and using a number of terms, such as bullying. Whether it was reasonable or unreasonable is not for me to determine. That I consider a matter for this process and for Dr Kendall to determine. But if that event occurred as stated then my position would be in agreement with the opinion of Dr Gemma Edwards-Smith, that, with the totality of the evidence, that it probably a transient contributor and – a transient contributor to either the onset of a psychiatric condition or the aggravation of a pre-existing one, which is a matter which Dr Edwards-Smith reviews, very (indistinct), in detail, in reviewing all the medical evidence, but that given the number of other factors described in the medical documentation that, alone, I could not consider it in the present to have been a substantial cause of a psychiatric disorder and, certainly, any causal link between that event and the present has been broken by a variety of factors and a variety of reasons.(26 May 2017 Transcript at 33-34)…[Mr Bruns]:You have referred to some observations by Dr Fitch. Dr Fitch, of course, has had many opportunities to make continual observations, between 2004 and now, so a period of some 13 years, that gives her the scope to observe [LYHH] more frequently, doesn’t it, and gather more data than you have had? [Dr Terace]:That is correct, sir, but there is no clear evidence that diagnostic decisions by independent medical examiners are less reliable than clinicians. That’s been well-established.[Mr Bruns]:Are you saying it’s not advantage at all to see someone more frequently? [Dr Terace]:It certainly is clinically, but it does not necessarily improve the diagnostic precision.[Mr Bruns]:Surely seeing someone on more occasions enables you to see different aspects of them? [Dr Terace]:I think it’s reasonable to argue that it enables you to see different aspects of them. Whether that changes the opinion about causation or diagnosis is a different matter.(26 May 2017 Transcript at 39)…[Dr Terace]:From personal experience and also from my knowledge and the research in this area we know that when we enter into a therapeutic relationship with a person each personal interaction occur such that we – our sole intention is to act in their best interests and a process occurs, which is called transference, which means a series of interactions which go back and forth between the patient and the treating person, such that the treating clinician needs to be aware of boundaries and that their own objective observations can be influenced by their sympathy and their driven and appropriate desire to treat the patient, which is the role of the treating clinician. But that same honourable and noble intent can also blind a clinician to certain aspects, and it certainly does in psychotherapy when we frequently learn that our judgements about a patient are incorrect in the process of evolution of the psychotherapy of that patient, as Dr Fitch was involved in that patient. Dr Fitch, I have great respect for Dr Fitch, she is a fine clinician, she is pragmatic, intellectual, kind, compassionate. I know her personally, I am her colleague. This is not any disregard to Dr Fitch, but it is a reality that the role of a clinician does influence one’s judgement about certain objective matters, particularly when they pertain to the medico-legal process. That’s certainly exemplified in the email communications between Dr Fitch and [LYHH], of July 2015, to which I referred to the last time we had these discussions, sir. In which there’s a very clear account of Dr Fitch – of [LYHH] explaining her circumstances to Dr Fitch, that she’s presently actively engaged in a successful renovation and supervising trades but is intent on proceeding with the Comcare process, out of financial and other need, and Dr Fitch’s response that it was ill-advised, and the Comcare process is aggravating her condition, and that there were clear inconsistencies between her descriptions and her claims of incapacity that would go against her in a court of law. Dr Fitch argued at our last meeting, that this was a therapeutic intervention, and regardless of whether it was or was not, the facts and evidence still present themselves in that document. Furthermore, Dr Fitch has, only approximately two hours ago, I believe, been presented with a document by Dr Fitch, addressed to Dr Kendall, of today’s date. Dr Kendall, I don’t know whether you’ve had the opportunity to read it.[Deputy President]: Yes, I have? Okay. [Dr Terace]:In which Dr Fitch argues that the primary diagnosis is of autism spectrum disorder, interacting with ADD. Now, I would prefer to have the opportunity to expand upon that in depth, and if asked to, I will. But you will note that no other clinician who has seen this patient, including Professor Burvill, who treated her, provided a diagnosis of an autism spectrum disorder, nor any psychologist, nor any independent clinician, whether for the plaintiff or the defendant, including Dr Frederick Ng. Such that it’s arguable that the preponderance of medical opinion does not support Dr Fitch’s primary diagnosis of autism spectrum disorder…[Mr Bruns]:Dr Fitch first saw [LYHH] one month after the incident. You first saw [LYHH] 15 months after the incident. Does that not give her an advantage in talking about causation and the contribution of different elements, many of which have been since Dr Fitch first saw her? [Dr Terace]:On face, it would appear so, sir, but the reality is that the – it also depends on whether all the available evidence had been presented to Dr Fitch at that time. And Dr Edwards-Smith reasonably argues, and I concur with her opinion, that all the available evidence was not available to Dr Fitch at that time. For example, Dr Edwards-Smith argued that there was a – whether conscious or unconscious, a ation [sic] of descriptions of other stressors in her life at that time. For example, minimis failure of documentation of other stressors in the initial compensation claim. The failure of descriptions of other stressors which ranged from, I believe, one of them was her husband had some form of accident, and another was efforts of IVF, and the miscarriage, and the gravity of the process that [LYHH] was confronting, the tragic circumstances in which a gross boundary violation is alleged to have occurred, and I understand has been sustained by the legal process. I’m using the term “alleged” – common parlance, because I cannot confirm it. It’s for Dr Kendall and this process to confirm, that a psychologist had committed a boundary violation, entered her home, entered a long-term relationship with her, which subsequently left her financially bereft since the home was taken from her.(26 May 2017 Transcript at 40-42)CONSIDERATION