Lawson, K.J. v Noyes Brothers Pty Ltd
[1985] FCA 308
•5 Jul 1985
3\
| I N THC FEDERAL C O U R T OF | AUSTRALIA | ) |
| QUEENSLAND | D I S T R I C T | R E G I S T R Y | ) | QLD. | G110 | o f | 1 9 8 2 |
| GENERAL | D I V I S I O N | ) |
| BETWEEN: |
KENNETH JOHN LAWSON and
BETTY LOUISE LAWSON
| + | F i r s t |
AND :
| K.J.L. | T R A N S P O R T | PTY.LTD. |
| S e c o n d | A p p l l c a n t |
AND:
| NOYES | BROTHERS | P T Y . | L IMITED |
R e s p o n d e n t
AND:
| N O Y E S | BROTHERS | PTY.LIMITED |
| . C r o s s | C l a i m a n t |
AND :
| VOLVO AUSTRALIA | PTY.LTD. |
| Cross | R e s p o n d e n t |
C O R R I G E N D A
| Amendment t o | t h e | R e a s o n s | f o r Judgment | o f | S p e n d e r | 3. | delivered |
| 5 | J u l y | 1 9 8 5 : |
| . | P a g e | 1 4 | llne 11, | s u b s t i t u t e | " s . 5 3 ( a a ) " | f o r | " 5 t ( a a ) " . |
| ?$S zn | - |
| . M . | J a m l e s o n |
| ,7' | A s s o c i a t e | t o | M r . | J u s t l c e |
S p e n d e r
| D a t e : | 1 0 | S e p t e m b e r | 1 9 8 5 |
,,-c
$'
3og
TRADE PRACTICES - misleading or deceptive conduct - false
| representation - when expression of opinion does not contain | or |
| convey a misrepresentation - whether concluded contract | of |
| purchase - whether a representation or contractual term | as to |
| date of delivery - Trade Practices | Act 1974, ss.52, 53, 82. |
| Trade Practices Act | 1974, ss.52, 53, 82. |
| -1 | ?> I. |
| Global Sportsman Pty.Ltd. | & Anor. v. Mirror Newspapers Limited | & |
| Anor. (1984) 55 A.L.R. 25 |
K.J. LAWSON & ORS. V. NOYES BROTHERS PTY.LIMITED & 3RS.
QLD. G110 of 1982
| CORAM: | Spender J. |
5 Julv 1985
Brisbane
| IN THE FEDERAL COURT OF AUSTRALIA | ) | ||
| 9UEENSLAND DISTRICT REGISTRY |
| ||
| GENERAL DIVISION | ) |
BETWEEN:
KENNETH JOHN LAWSON and
BETTY LOUISE LAWSON
First Applicants
AND :
K.J.L. TRANSPORT PTY.LTD.
Second Applicant
AND:
NOYES BROTHERS PTY. LIMITED
Respondent
AND:
NOYES BROTHERS PTY. LIMITD
Cross Claimant
AND:
VOLVO AUSTRALIA PTY.LTD.
Cross Respondent
MINUTE OF ORDER
| JUDGE MAKING ORDER: | Spender J. |
| DATE OF ORDER : | 5 July 1985 |
| WHERE MADE: | Brisbane |
| THE COURT ORDERS THAT: |
| The application be dismissed, | with costs to be taxed |
| if not agreed. |
| Note: | Settlement and entry | of orders is dealt with in Order 36 |
of the Federal Court Rules
.-
| BETWEEN | : |
| ICENMETH J O H N LP= | and |
| - | BETTY LOUISE | LAMSON |
First Applicants
AND :
| K. J. L. TRF.bISFORT FTP. LTD | . |
Second Applicant
AND :
NOYES EROTHERS PTY. LIMITED
Respondent
AND :
NOYES BFOTHERS PTY. LIM-
Cross Claimant,
AND :
VOLVO ATJSTRALIA PTY . LTD.
Cross Respondent
SPENDER J.
5 JULY 1985
| In this matter, | the applicants, who | are transport |
| Operators, claim under | 5 .82 of the Trade Fcact,lkss Act | 1974 ( “the |
| Act”) t o recover loss or damage allegedly suffered | by conduct of |
2 .
the responaent 111 contraventlon of ss.52 and 53(a)(aa) and (c) of
the Act. These provide:-
.-
| "52. (1) h corporation | shall not,, in | trade | or |
| commerce, engage In | conduct that j S misleadllnq |
| or deceptlve or is | likely to m~.slead | or |
| deceive. | ||
| ... |
| " 5 3 . A corporation shall | not, In trade or commerce, |
| in connexlon wlth | the supply or posslble supply |
of goods or servlces or in connexlon wlth the
promotlon by any means of the supply or use of
goods or services -
| (a) falsely | represent | that | qoods'are ~f z |
particular standard, quality, grade, composltlon, style or model or have had a particular history or partlcular prevlous use ;
| (aa) falsely represent that services are | of a |
| particular standard, quality | or grade; |
| ... |
| ( c ) | represent | hat | goods | or | services | have |
| sponsorship, approval, | performance |
| characteristlcs, accessories, | uses | or |
| benefits they | do not have; |
| ... |
| In April 1976, Mr. & Mrs. Lawson commenced | I |
subcontracting transport operations for Wards Express Road
| Service known | a5 "The Overnighters", taking goods from Brisbane |
| t o Townsville and return, Brisbane | t o Mackay and return and |
| occasionally short trips from Drlsbane | to Rockhampton or |
| Bundaberg as required. |
| The first appllcants, | Mr. and Mrs. Lawson, caused the |
| second applicant, | K . J . L . | Transport Pty.Ltd. to be incorporated on |
| 27 August 1980. | The second applicant also carried on business | as |
3 .
| a transport operator and leased trucks | to the flrst applicants. |
| Mr. and Mrs. Lawson are the directors | of K.J.L. Transport |
| Pty.Ltd. |
| The respondent is a dealer | 111 "Volvo" trucks. It is a |
| trading corporation and Its relevant conduct | was in trade or |
| commerce. In its Defence, it says that from time | to time it has |
| repaired defects in Volvo trucks upon the authorisation | of Volvo |
Australia Pty.Ltd. ("Vo1vo"i given In performance of a Volvo manufacturer's warranty.
Proceedings as originally instituted were concerned
primarily with an action for damages arising from extensive rust
| in the cabins | of four trucks. A cross-claim was instituted |
| between the respondent and Volvo and | settlement of that part of |
| the action | was ultimately reached | which entailed, amongst other |
| things, the replacing | of the cabs on | two of the trucks the |
| subject of the present action. The cross-claim agalnst Volvo | was |
| subsequently discontinued. This aspect of the dispute is important jn a resolution of the issues with which I am concerned. |
The applicants contlnue their clalms against the
| respondent, Noyes | Bros. Pty.Ltd., on three bases which | for |
| present purposes may be brjeily summarised | as follows: |
(i) In revpect of vehicle reg. no.135-NRR ("135"), a claim
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4.
| 5 5 . 5 2 | and 53 (ad) | and (c) of the Act, to the eficct that |
the respondent could effectively and expeditiously
effect repair ?.nd rectification work on the rust
defects; alternaclvely, damages €or breach of express - -
or, alternatively, implied terms that the repair and
rectification work would be carried out effectively and
expeditiously. The claim for loss of profits amcunts to
| $7,340.56 calculated by reference to two periods | uring |
which the truck was off the road and not woiking, the
| first from 13 July 1981 to | 3 August 1981'and the second |
from 13 Auqust to 20 August 1981.
(ii) A similar claim in relation to another vehicle 443-NRR ("443") for danages based on a loss of proiits by reason
| ! | of the respondent's misrepresentations or alternatlvely for breach of contract. Damages are said to amount to | |
| ||
|
(iii) A quite separate claim by the second applicant in
relatjon to a vehicle reg.no.677-OBG ("677") for loss of profits by reasop of a representation said to constitute a contraventlon of ss.52 and 53(a) ar,d (c) of the Act to
the effect that the pantechnjcon was in a condition such
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5 .
| alleging that it was | an expt-ess term of | an oral |
aqreement between the applicant and the respondent that
| the respondent would sell and dellver | an F10 27 cabin |
| and chassis before the beginning | of March 1981. It is | -. |
| alleged it falled to | do so until 28 June 1904 resulting |
in loss to the second applicant.
From the commencement of the business, the applicants have used Volvo trucks, the first one being ordered in 1976
| directly from Volvo. | Subsequently, all trucks have been ordered |
| through the respondent whose premises are | at Wacol, where they |
| adjoin the Volvo factory. |
| It is appropriate if I deal with the claims concerning the two "rust" vehicles, 135 and 4 4 3 , flrst and then deal | with |
| the claim involving 677 which is based on late dellvery. | 677 was |
| not subject to rust problems. |
| The evidence shows that the | first applicants, on 10 |
| December 1979, gave | a written order to the respondent to supply |
them with a model F10 6 X 4V Volvo truck with specified
accessories for a total price of $76,124.00. They lndlcated on
| that form that they intended to flnance the purchase | from Esanda |
| Ltd. at Moorooka. | The delivery date stated | on the order form was |
| 28 March 1980. That order was subject | to the "special conditions |
| of contract" on | the reverse of the printed order form. Clause | 3 |
| stated "The delivery date stated | on the face hereof is an |
estlmate only. You shall not be liable in damagks nor shall the
| contract be affected | by any delay in delivery on your part |
6.
| except a delay due | to wilful and unreasonable refusal by | you to |
| make the goods | available for delivery". | The respondent invoiced |
| the selling price | to Esanda Ltd. on 28 February l980 | to the |
| account of the flrst applicants and dellvered to | them the Volvo-- |
| reqd.no.135-NRR on or about; 3 March 1980. At the time of | those |
| dealings, the respondent had been told by | Mr. Lawson that the |
vehlcle was to be used in the applicants' business for overnight
express work between Brisbane and Townsvllle.
| In relation to the vehicle, | 443-CJRR, there was similarly |
| a written order dated | 15 January 1980 made by the first |
| applicants to the respondents for the supply | of R model F10 6 X |
| 4V Volvo truck on the same terms and conditlons | as in the earlier |
| order. | Tile applicants represented that they intended | to finance |
| the purchase from Australian Guarantee Corporation Limited. | The |
| respondent invoiced the selling price of the Volvo | t A.G.C. |
Limited on 24 March 1980 to the account; of the first applicants
| and the respondent, delivered | to the first applicants the Volvo |
433-NRR on or about 21 March 1980. In relation to this vehicle also, the respondent had been told by Mr. Lawson that it was to
| be used in the overnlght express work | f the first applicant |
| between Brisbane and Townsvllle. |
| It is not in dispute that within | a short period rust |
| appeared in the cabin area | of vehicle 135, initially bubbling |
| under the windscreen and subsequently the rust problem | in that |
| vehicle worsened. | It appeared later that similar problems |
affected vehlcle 443.
7.
| The case €or the applicant | as argued essentially was |
| that the respondent represented that it would | fix the rust |
| problems in both vehicl-es and | do the work | expeditiously; that all |
| of the tlme at which the vehicles were | at the respondents for | . |
| that purpose (other than times | which were spent on problems |
unassociated with rust) was wasted time; that durlng that period
the vehicles could have been profitably employed and that the
| applicants are entitled to be compensated for that | loss. It is |
| sought to frame that claim under the Trade | Practice; Act as |
| either misleading | or deceptive conduct under | s.52'or as a |
representation that the servlces to be supplied by the
| respondents had performance characteristjcs | or benefits that they |
| did not have | or that the services were | of a particular standard, |
| quality or grade. klternatlvely, it | was asserted that It | was an |
| express term of a contract of repair | with Noyes Bros. or, |
alternatively, an implied term of such a contract that Noyes
| Bros. would repair the rust problem and | do that work |
| expeditiously. |
| Those claims sit | a little uneasily | with the claims | of |
| the applicants | as pleaded in the Statement | of Claim, and | I will |
| shortly turn to that | formulation. |
For the respondent, it was asserted that the applicants'
| claims, as pleaded, did not provide any cause | oi action. The |
defence on the merits was substantially that the evidence
established that the attempts to repair the work were conducted
| in the context | of a warranty claim by the first'applicants |
| aqainst the manufacturer, Volvo; that there | was never any |
. .
8.
| representation as alleged either in the Statement | of Claim or as |
| argued; that the various ways sought to solve | the rust problems |
| were as dlrected by the Warranty Manager | of Volvo, Mr. Duncan, |
| and that they were embarked upon in | the hope of eliminatlng the- |
| rust problem rather than | as in the execution | of a promise by |
Noyes Bros. that they would repair the defects and overcome the liability to rust; that the statements accompanylng the efforts by Noyes Bros. plainly were statements of hope or expectatlon and
| wete not such | as to constitute msleadinq or deceptive conduct. |
| Further, even | if they were of that kind, they wet-e not productive |
of loss or damage under 5 . 8 2 of the Act.
| Before turning to the plaintifi's iormulation | f its |
| claims in this regard, on | the evidence lt is clear that there |
| were manufacturing defects in the vehicles | 135 and 443 in that |
they were liable to rust. Nithin the twelve months warranty period attaching to each of those vehicles, complaints were made
| concerning that rust to | the respondent. As a result of various |
conversations xhich involved Mr. Lawson, Mr. David More, the
| Service Manager of the Vehicle Division | of the respondent, and on |
| some occ~sions | Mr. Robert Duncan, the Warranty Manager of Volvo |
for northern New South Wales and Queensland, the respondent attempted on a number of occasions to repalr that rust'by various
| methods. " h o s e methods did not have the efZect | of removing the |
| Inherent liability to rust although there | was some cosmetic |
| improvement. Ultimately, the rusty cabins | of 135 and 443 were |
| replaced by Volvo. |
9.
The formulation of the applicants' claim in the
| Statement of Claim, in respect of vehicle 135, was | as follows:- |
| 12A. | The said pantechnlcon referered to i n paragraph 12 | .. |
| hereof was defective and not in | all respects |
| structurally sound in that | it had not been properly |
rust-proofed and was llable to suffer severe rustlng
when It went Into servlce.
| 12B. | The first applicants caused the sald pantechnicon | |
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| 12A. hereof. |
PARTICULARS
| (a)Delivered to the respondent 13th | J u l y , | 1981 and not |
| returned and available for the use | of the first |
| applicants until 3rd August, | 13R1. | A reasonable |
| period for completlon | of work required to | be done |
| other than that relatjng | to repair of the | rust in the |
cabln 67as one lay. The period of tune, therefore,
| relatlng to the repair of | rust in the cabin | was 20 |
| days; |
| (b)Delivcred to the respondents | on 13th August, 1981 and |
| not returned and available for the use | of the first |
| applicants until 20th August, 19Rl. | A reasonable |
| period for completion | of work required to be done |
| other than that relating to repair of the rust | in the |
cabin was one day. The period of time, therefore,
| relating to the repair of rust was | 6 days. |
| 12c. | Prior to the said delivery referred | to in paragraph | 12B |
| hereof the respondent represented | to the flrst |
applicants:
(a)that the respondent was in all respects capable of
| making such repalr and rectification | as may be |
| required to effectlvely deal | with the defect referred |
| to in paragraph | 12.9 hereof; and |
| (b) | such repair and rectification could be carried out |
expeditlously.
| 12D. | The said representation referred to in paragraph 12C | ||
| hereof was false in that: | |||
|
| making such repair and rectification | as was required |
| to effectively deal with the defect referred | to In |
| paravraph 12A hereof; and |
| (b) | the respondent could not carry out the said repair |
and rectification expedltiously.
| (c) | Further and in the alternatlve the Respondent made | |
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| it could carry out the sald repair and rectiflcatjon effectively; or alternatively lf it could carry out |
10.
the said repair and rectification effectlvely it made
the statement wlth reckless indifference to whether
it could carry out the sald repair and rectlflcatjon
expeditiously;
| (d) | Further and. in the alternative when the Respondent |
made the representation it knew or ought to have
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| or ought to have known that it could not carry out | ||
| the sald repalr and rectification espedltiously. |
| 12E. | The sald representations referred to | in pareagraph 12C |
| hereof were made by the respondents in connection | with |
| the supply or possible supply of servlces by the respondents to the first applicants. |
| 12F. | Further, the conduct of the respondents i-efert-ed to in | |
| paragraph 12C hereof: | ||
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pantechnicon to the respondents for the said repair
and rectiflcatlon.
| 12G. | The making of the representations referred to in | |
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| provisions of: | ||
| (a)Section 52; and | ||
|
1974.
| 12H. | As a result of the contraventions referred to in |
| paragraph 12F hereof the flrst applicants have suffered | |
| loss or damage. |
PkP.TICUTAFG
Period 13th July, 1981 to 3rd August, 1981
| Vehicle off the road for | 21 days. |
Vehicle missed 5 return trips to Townsville.
| Gross lncome for | each return trip | - |
| Towsvllle | $1,482.41 |
Less deductions per return trip
| Fue | 1 | $310.00 |
| Tyres | $30.00 |
Maintenance expenses
| $50.00 | $390.00 |
| Net Income loss per return trip | $1,092.41 |
.
11.
| Perxod 13th August, 1481 | to 20th August, 1981 |
| Vehicle off the road for | 7 days |
| Vehicle missed one return | trip to Townsville |
| and one return | trlp to Mackay |
| Gross income for each return trlp | - |
| Mackay | $1,036.10 | .. |
Less deductions per return trip
| Fue 1 | $200.00 |
| Tyres | $20.00 |
| Maintenance |
| expenses | $30.00 | $250.00 |
| Net income loss per return trip | $786.10 |
| Income loss for the return trip | - |
Townsville - as above
Therefore total 105s:-
| 6 return trips to Townsville | $6,554.46 |
| 1 return trip Mackay | $786.10 $7,340.56 |
| Further and in the alternative to paragraphs 12A to | 1211 |
inclusive in relation to pantechnicon registered number
| 135-NRR: | - |
121. By an agreement made between the first applicants of the
one part and the respondents of the other part it was
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| respondent the said pantechnicon for repair and rectificatlon of, inter alia, the defect descrlbed in paragraph 1 2 hereof. | ||
| 12J. | Implied terms of the said agreement were: |
| (a) | the respondent would carry out the required repair and rectificatlon effectively; and | |
| (b) | such repair and rectification would be carried out | |
|
| It was also pleaded that those terms | were express terms |
of the said agreement.
Damages claimed in respect of breach of contract were
| the same | as earlier set out | for the Trade Practices claim. |
12.
| The pleading in relation to vehicle | 443 was slmilar, |
| save that the periods in | whlch that vehicle was In for repair |
| were from the 16 July 1981 to | 29 July 1981 and the perlod from 3 |
-.
| August 1981 to | 17 Buqust 1981, and In respect of those two |
| periods, the total | loss was said to be $8,733.28. |
| It is relevant to the claim involving | the "rust" |
| vehicles that the | vehlcle involved in the late delivery claim, |
vehicle 677, was delivered on 2 0 June 1981.
It was necessary to have regard to what occurred in
| relation to the several attempts to repair the rust problem. | I |
| accept that it was about: the middle of | February that Iqr. Lawson |
made the first complalnt to Mr. Da-rid More concernlng rust in
vehicle 135.
It is clear from each of the service invoices, relating
| to the repairs | which were sought to | be made to either vehicle | 443 |
| or 135, that the question of rust in the cab | of each of those |
| vehicles was a warranty matter. Chronologically, the first | was |
| on 2 3 February 1981 In relatlon to | 443. There is a notation "Rust |
| in cab" and a marking indicatmg that item to | be a warranty |
| matter. Sim~larly, | on 2 March 1981 in respect of vehicie 135, |
| there IS a notation "Check and report | on rust in cab roof and |
doors", associated with a warranty marking.
| The later invoices in respect of | each vehicle follow the |
same pattern.
13.
Each of the service involces at the foot has this
notation:-
| "Please execute | at mylour cost as soon | as you |
| conveniently can, the repairs llsted above, | also |
| any other work considered essentlal | by workshop | - |
| management thereto." |
| Most of the invoices to | which I have referred were signed by Mr. |
Lawson or one of hls employees.
| The detailed analysis during the course | of evldence of |
| the work copies of the service involces shows that | the repair |
| work was done | with reasonable expedition. Mr. Bernard Day, a |
| leading hand employed | by the respondent for part of the perlod |
| material to these proceedlnqs, indicated | that, ii each of the |
rsrticular repair items were done immediately after an earlier conceded. The detailed canvassing of the work done in respect of
item had been concluded, the repalrs could in fact have been
completed in a much shorter period than the time actually taken.
| each various item, when viewed realistically against | background |
| of actual workshop practice, satisfies me that | no complaint can |
| validly be made as to the repairs taklng | an unreasonable period. |
| Any complaint must be based | on the fact that | the attempts to cure |
the rust problem were unsuccessful.
| The aspect of damage that centres on the €act that | the |
vehicles were "infected" by rust, has been redressed by the
| replacement of the cabs. hbat these claims seek to establish | is |
| that the first applicants are entltled to | be paLd the profits |
that would have been earned during the period in which those
14.
| attempts to flx the rust problems were pursued. In my | view, tlns |
| claim necessarily must assert that the respondent assured | M . |
| Lawson that It could and would | fix the rust problems when It | knew |
| that it ~7as | not able to or did not reasonably believe that | it .. |
would be able to.
| I am not satisfied that any representatlon. | as alleged |
| in paragraphs 1 Z C and 19C of | the Statement of Claim, was made by |
| any servant or agent of the respondent; even | If such a |
| representation were made, it does not amount In | my opinion to |
| misleading or deceptive conduct under | 5.52 of the Act or a false |
| representation as to services under elther 52(aa) | or (c) of the |
| Act. |
| I accept that, contrary to the submission | of counsel for |
the respondent, in addition to the contractual arrangement
between Noyes Bros. and Volvo, pursuant to the warranty glven by
| Volvo in respect | of each vehicle, there were contracts | of repair |
| between the first applicants and the respondent. However, in | my |
| opinion, there was no contractual | term, either express or |
| implied, in any | of those contracts as | 1s alleged in paragraphs |
-12J, lZJA, 19J, or 19JA of the Statement of Claim.
| Mr. Lawson gave evidence that | he had a conversation at a |
| Truck Show that occurred in April 1981. Present | at that |
| conversation, in addition | to his drivers, were Mr. David More and |
| Mr. Bob Duncan. In the course | of describing what occurred | on that |
| occasion. Mr. Lawson said:- |
15.
| "I | had tried time and | tune | again to contact Bob |
Duncan through Noyes Bros. . and he was always out oi town or not avallable or at some function or whatever - whlch I suppose 1s natural as he is the warranty manaqer for Northern New South 1'Jales and Queensland and so he has a falr area to cover -
| and they sald | he would definltely be at the truck | - - |
| show. | ||
| ... |
| The main | reason | Ian | Andrew | (one of Lawson's |
| drivers) and myself cornered | Dave More at | the |
| truck show in | the public bar of the wet canteen |
| was to see what | Dave could arranqe on the basis of |
| fixing or | repalring or replacing the rust in the |
| cabs of the vehlcles | . . . l ' |
And later Mr. Lawson said that:-
| "... Dave | just said Rob Duncan offered a warranty |
€or a Volvo in Queensland. 'You have heard about the problems with the vehicles and the rust?' Bob said, 'Yes, what has been done about It?' Dave
| said, 'Very little this time. | All Kep | has ever |
| asked us to do is repair | his vehicles. Now, I |
I
| think we should honour his | wish.' |
| ... |
| He said 'Have | you got any quotes on the vehlcles |
as of yet?' Dave said, 'No, not really.' He sald 'Well, get the quotes and then give them to me, and we will take it from there.' That was at the truck show.
| Mr. Lawsan said that some three weeks later, when | he was |
| 'a little bit hot under the collar', at Noyes | Bro . premises Dave |
| More said:- |
"Well, look, don't worry about it, because we wlll definitely fix it up for you. There is no
| problem. We will definitely | fix the rust in your |
| vehicles. | It will be repaired. There will be | no |
| problem. | 'I |
| However, speaking a little later of the conversation | with Mr. |
| More on the same occasion, he said:- |
16.
"As I said to Dave, 'What are we stuffing about for? Nhy don't you just replace the cabs, because
| surely | to strip the cab completely and then | go |
back and rebuild that same cab again with parts of different pa.~els that have rust in them, and try to cure that rust, It surely would be cheaper to
..
| just put | new cabs on.' Hls | comeback to that was, |
| 'There is no | problem; we have this acid treatment |
| where you | pour it | through the double panels and |
the under-channels and everything else, llft the
| cab so that all the acid drains | out. Thls acid is |
| supposed to | get Into all the nooks and crannles |
| and | everything | else, and neutralise the rust. |
| Then they | do the same process aver again wlth | a |
| product | hey | call | Tectyl, and | this | 1 s | then |
supposed to make everythlng airtight and stop any
| further corroslon | or rust.'" |
The terms of that conversation, particularly its
| emphasis or1 what the treatment was "supposed | to do", in my V J ~ G I , |
| correctly conveys the tenor | of the communlcations between Mr. |
| r,awson and Mr. Moore. Moreover, in cross-examlnation, Mr. | hwson |
| gave this evidence:- |
| "The | warranty, | as you know, covered |
| rectification of defects | occurring within the |
first 12 months of service?---That is correct,
yes.
| And, as you told us, the rust started | to |
| appear in those vehicles early | In | the piece |
| and well wlthin the | 12 month period?---Yes. |
And it was your concern, and you gave instructions to the drivers accordingly, when the vehicles went In during that perlod, that
| they | ensured | the | rust | be | noted | so that |
| evzryone | knew the problem arose withln the |
first 12 months?---That is correct.
| And | it was a warranty | problem?---That | is |
| correct. | " |
| And later in cross-examination, in respect of each vehicle, | he |
| agreed that he had received only one warranty. | He was then |
| asked : | - |
1 7 .
| "And that was | a manufacturer's warranty?---That is |
correct, yes.
And it was given by Volvo?---Yes.
| And your | bellef | was | that | the rust was a |
| manufacturlng defect and it | shclJld | be fixed |
| up?---That is correct. |
| Under that warranty?---That is correct." | *. |
| I accept that there was no complaint ever made as delay in returning the vehicles when they were left for repairs at various times. Moreover. I am satlsfied that lt was clear to all parties, particularly Mr. Lawson, Mr. More, and Mr. Duncan, | to |
| that the rectification | of the rust problem was the responsibility |
of Volvo, the manufacturer.
| I am satisfied that on the | 30 March 1981 there was an |
| inspection carried out | wjth Mr. Lawson, Mr. Duncan and Mr. More |
| present, which revealed rust in the windscreen. On that | day, |
| Duncan instructed More to get quotes Cor the repair | of the rust |
| and to obtain these from repairers | who would guarantee their |
repair work. This conversation is quite consistent with the conversation at the truck show in mid-April to whlch Mr. Lawson
| deposed. | I 2m satisfied that there was | a second inspection |
| involving Mr. Duncan on the Collowinq day in | which there was |
discussion by Mr. Duncan as to the method oi repalr that would be
employed. In particular, Duncan was the source of the reference
| to the use | of Tectyl. |
It is clear that each of the invoices involving rust
repair involved a warranty claim by Moyes Bros. on Volvo and was
paid by Volvo.
18.
| I am satisfied that | on 13 July there | was a further |
discusslon between Lawson, Duncan and More concerning the rust
| problem and that Mr. Lawson, on that occasion, was becominq | ore |
emphatic that the problem could only be resolved by replacement-.
of the cabins in thc vehicle.
| On all o€ the evidence deallnq conversations and negotlation involving the rust vehicles | with the various |
135 and
| 443, | I am of the view that the statements made by the respondent |
| were made in hope, expectation or anticipation, and | certainly did |
| not have the character | of a warranty about them. In this regard |
| reference may profltably be mzdc | to the observations of the Full |
| Court of the Federal Court in Global Sportsman | Ptv.Ltd.& Anor. V. |
| Mirror Newspapers Limited | & Anor. (1984) 55 A.L.R. 2 5 at p.31, |
where their Honours say:-
"Many statements, for example promises, predictions
| and opinions, do | involve the state of mind | of the |
| maker of the | statement at the | time | when | the |
statement 1 s made. Precisely the same princlples
| control | the | operation | of | subsec. | 52(1) | with |
| respect to the | making of such | statements. | A |
statement which involves the state of mind of the
| maker ordinarily conveys the | rneanlnq (expressly or |
| by implication) that the maker | of | the statement |
had a particular state of mind vhen the statement
was made and, cormonly at least, that there was
| basis for the state | of mind. | If the meaning |
contained in or conveyed by the statement is false
in that or in any other respect, the making of the
statement will hve contravened subsec. 52(1) of
| the | Act. | Compare | Lvons | v. Kern | Kol~5truCtiOnS |
(Townsviile) Pt:y.Ltd. (1983) ATPR 40-343; (1983)
47 A.L.R. 114.
The non-fuifilment of a promise when the time for
performance arrives does not of itself establlsh
that the promisor did not intend to perform it
| when it was | made or that the promisor's intention |
| lacked any, or any | adequate, | ' foundation. |
| Similarly, that | a prediction proves inaccurate |
| does not of itself establish that the maker | of the |
predictlon did not believe that It would eventuate
.. 1 .
19.
| or that the be1 ief lacked | any, or | any adequate, |
| foundation. | Likewise, | the | incorrectness | of an |
opinion (assuming that can be established) does
| not of itself | establish that the oplnlon vas not |
| held by the person | who expressed It or that it |
| lacked any, or any adequate, foundation." | ". |
For the above reasons, in my opinion, the first
applicants are not entltled to the relief they seek in relation
| to the vehicles | 135 and 443. |
| A different problem, and one which has caused | me greater |
difficulty, concerns the claim involving the vehicle 677. There
| are serious conflicts In the evidence | as to whether an agreement |
| came into existence in January 1981 | for the supply by the |
| rpspondent of an F10 Volvo vehicle. |
Again, the Statement of Claim does not accuratcly put
| the applicants' case as argued. | It alleges that in or about June |
| 1981 the respondent sold to General Credits | a new Vclvo F10-27 |
| pantechnicon, Queensland reglstration number | 677-OBG ("677"); |
| that that pantechnicon | was supplied by the respondent | to General |
| Credits in order that it | be leased by General Credits to the |
| second applicant | f o r use by the second applicant, | so that it |
could lease that vehicle to the first appllcants for use in
| express carrying work; that the respondent was aware | of those |
| facts and its supply for those purposes; | that, by an agreement |
| entered into on or about | 11 May 1981, the said pantechnicon | was |
| leased by General Credits Limited to the second applicant for | a |
| term of four | years; that, prior to the supply 06 that |
20.
| pantechnicon, the respondent represented to Kenneth John | Lawson, |
| and to the second appllcant | by its. agent, Kenneth John | Lawson, |
| that the pantechnlcon was In | a condltion such t\at it could be |
| delivered before March 1981. | .- |
As pleaded, that is the crucial representation in this
aspect of the case. The Statement of Clalm alleyes that that
| representatlon was made at thc respondent's premises at Wacol | on |
sevEral occasions In January 1981 and was made by each of the
| respondent's servants, Brlan Morely and | Hugh Goddkrd. It | 1s said |
| that that conduct was misleading or deceptive, | or constltuted |
contraventions of the provisions of s.53(a) and (c) of the Trade
Practlces Act.
The Statement of Claim further provided:-
| (a) | By an oral agreement made in January, 1981 between the |
Applicants of the one part and the Respondent of the other part, the Respondent agreed to sell to the Applicants or to a flnance company of their nommatlon for leaslng from that company by them, an F1027 cabin
|
of $74,450.00.
| (b) | It was an express term of the said agreement that the |
said cabin and chassls would be sold and delivered
| |||
| (C) |
| ||
|
28th June, 1981.
| ( d ) | fly EF*36irtl of the sald brcach the Second Applicant has |
| suffered loss, particulars whereof are set out in paragraph 35(d) hereof." |
| The quantification of the damages clalmed was based the loss of profits due to the failure | on |
of the respondent to have
the pantechnicon available for delivery during the period March
| 1981 to 28 June 1981. It is said | that, in respect of each week |
21.
| of that period, the vehicle would have been able to | do three |
return t,rips from Townsville to Mt. Isa and earn revenue at 53c
per kilometre and, when account was taken of the outgoings, the
net income loss per week would be $1,364.60, making a total loss.
| for the period | of $23,198.20. |
The pleading of the Trade Practices claim concerning the
| alleged late delivery to | which I have referred, is confusing to |
put it no higher. The primary allegation by Mr. Lawson was that
| he orally agreed in January 1981 | with Brian Morely, the sales |
| representative of the first respondent, to purchase | an F10 Volvo |
motor vehicle, which had been inspected in early January 19G1 by
| Mr. Lawson and | Mr. Morely, and that such vehicle, having been |
| modified to his requirements, would be | suppli.ed so as to be able |
| to commence work on 1 March 1981. |
| The respondent's contention is that there was never agreement to supply any such vehicle in January | an |
s alleged.
Although there were negotiations and discussions between Mr.
| Lawson and Mr. Morely and, indeed, others | that Mr. La~,~son | might |
| purchase one or two F10 motor vehicles for the purpose | of , |
| satisfying contracts then being negotiated, no firm offer | by Mr. |
| Lawson to purchase was made until April 1981. | The respondent |
| further contended that | a quotation supplied to Mr. Lawson in May |
| and an order form signed by him that same | month, related to a |
| vehicle which previously had been obtained | for one I. Anderson, |
and was modified to Mr. Lawson's requirements and supplied to him
on 28 June 1381.
22 .
In the face of the documentation surrounding the
| ordering and supply | of 677, Mr. Lawson contends that that |
| documentation relates | ‘;0 the second F10 that he was contemplating |
| purchasing. It is hls contention | that, in early January, he | - - |
| entered into an oral agreement with Mr. Morely for the first | F10 |
| vehlcle to be supplied by March 1981. |
| It is apparent that this claim is | a pure clalm for loss |
of profits for late delivery. I have difficulty in seeing how
| such a claim can properly be characterised | as a claim € o r loss or |
| damage suffered by conduct which contravenes Part | V of the Act. |
| I accept that thc approach | to the statutory remedy given | by | 5 . 8 2 |
| is as indicated by the | Full Court of the Federal Court | in Gates |
| 7. City Mutual Life Assurance Society Ltd. | (1983) 68 F.L.R. 101, |
| where it was said at 104:- |
| “...the question is not | how much better off | (the |
applicant) would have been if the statements had been true but how much worse off he IS by reason
| of having taken the steps which | he did In reliance |
| on the statements. | I‘ |
The nature of the claim, in my vlew, is contractual and
depends fundamentally on whether there was such an oral agreement
| as alleged by Mr. Lawson. This is fortified by recerence | to how |
| the Trade Practices claim is pleaded in the Statement | of Claim. |
On the resolution of the questlon of whether there was
| such an agreement, there is simply no evidence | bf any |
representation as pleaded emanating from Mr. Goddard.
2 3 .
| Mr. Lawson's account is that in November 1980 | he had |
| discussions with Mr. Ray Rutherford, then General Manager | of |
Priceways Transport Queensland, about expanding the work that the
| Lawsons were then periorming for the Priceways servlce | and, 2.n |
| particular, Rutherford inqulred whether | Mr. Lawson would be |
| prepared to put two | 10 tonne vehicles on the Townsville-Mt.Isa |
| run operated by Priceways. | Mr. Lawson says that about | a week |
| beiore Christmas 1980. he and one of | his drivers went to the |
premises of Noyes Bros. and, in the company of Brjan Morely,
| inspected an F10-27 vehicle, which | was iitted with a Hendriksen |
| suspension. Morely indica-ted that that vehicle ~7as | available for |
sale. Lawson told h m that he wasn't able to do anything about purchasing it at that tlme, but that he would be able to make a
| decision shortly after Christmas. He says that on 7th | or 9th |
| January he said to More1y:- |
"Yes, it is a goer. I want one vehicle now, to be ready, with the rust in the 135 and 443 repaired, and it must be on the road and begin that work up
| north on 1 March. | I' |
| He says that Mr.Morely said | to him:- |
| "There should not | be any worries at all." |
| Mr. Lawson a l s o stated that the particular vehicle that | he had |
| seen with | Mr. Morely was then driven into one of the work bays of |
the respondent. He stated that he then had discussions as to what
| modliications would be needed and informed | Mr. More that he |
| needed the vehicle by the beginning | of March. He said that. More |
replied khat, as far as he could see, there was no Treat problem.
24.
| Mr. Lawson says that | he saw an employee, Mr. Bernard Day, workinq |
| on the transier oi the suspension on the vehicle | he had inspected |
| in early January. He leit | for overseas on 1 February, returning |
on 20th February, and shortly thereafter inqulred at the service
| reception desk to see | how thls truck was going. | He says that |
| nobody seemed to know anything about | it. |
| He says that in May | he signed an order form, but claims |
| it was in respect | of a further F10-27 vehicle, and antlcipated | ||
| and expected that |
|
| January 1980 on the basis | of the agreement formed at that time. |
He says that that agreement was completely oral.
| On this question, | I derive no real asslstance from the |
evidence of Mrs. Diane Harbourn, who commenced work at General
Credits, Underwood, on 6 March 1981, and who thereafter had some
| dealings with Mr. Lawson concerning the provision | of finance. |
| I accept Mr. Rutherford | as an honest and reliable |
| witness. Iie says that he reached agreement wlth Mr. Lawson in December 1980 as to the provision | of an F10 vehicle for the |
| Tocmsville - Mt.Isa run. | Significantly, he said in evidence:- |
| “He was | to provide the vehicle to us | as | soon as |
| possible but at that stage | we were looking for the |
| vehicle around the beginning | of March because that |
| is when | the, what we call the season in North |
| Queensland, starts | ...I‘ |
25.
| Rutheriord agreed that | he in | €act was not able to get |
| another vehlcle to | do the Townsville - Mt.Isa run in | March, |
| April, May or June of 1981. | He did not make a clalm against Mr. |
| Lawson by not havlng the F10 there In March. | - - |
I am satisfied that what occurred was that in January
| 1981 there was | a | conversation between Mr. Lawson and | Mr. Morely, |
| wherein Mr. | Lawson indicated that | he was negotiating a contract |
and would want one vehicle, possibly two. On that occasion there
| was an F10 | vehicle at Noyes Bros.. However, | it’was not part of |
| their stock and was not available to be sold to | Mr. Lawson, any |
| of his companies or any other customer | of Noyes Bros. This |
| conclusion is supported by | the documentary evidence. |
| I am satisfied that there was | a | discussion concerning |
i
| the modificatjons that | Mr. Lawson contemplated and that those |
| discussions occurred in the course of the | inspection of the F10 |
| vehicle present on those premises in January. | I am, however, of |
| the view | that, while there were negotlations and indicatlons | of |
interest by Mr. Lawson, there was no concluded aqreement on the part of Noyes Bros. to supply either the F10 as Inspected or any other vehicle at that tlme. I am fortlfled in this view by the documentary evidence to whlch I will presently come. The absence of m y written order, or indeed any other writing, In respect of
| a truck of considerable | value, | particularly | where | the |
| requirements included extensive and expensive modifications | of a |
| ‘one-off’ kind, | is inherently improbable. |
26 .
I have already referred to the circumstances in whjch
| the vehicles | 135 and | 443 were acquired. There | 1s | a completed |
| order form dated | 11 May 1981 which relates, it seems clearly, to |
| 677 . | There is also | a typed quotation which clearly relates | t o |
| the same vehlrle, signed by Mr. Morely and dated | 6 May 1981. | I |
have earlier referred to the special conditions of contract on
the reverse side of the vehicle order form employed by Noyes
| Bros., | lncludinq condition | 3 dealing with the delivery date. |
| The vehicle order form signed May 1981 has endoryed in the space | by Mr. Lawson and dated | 11 |
f o r the delivery date the
letters (A.S.A.P.). The evidence cstabllshes that that vehicle
| had previously been acquired by Noyes Bros. | as a result of an |
| order placed with them on | 3 April 1981 by Mr. I. Andersen. The |
| truck was delivered on 10 Aprll in accordance | with Mr. Anderson's |
order and, on 15 April 1981, Mr. Anderson cancelled his order
because of lack of finance, whereupon that vehicle became
avallable to meet Mr.Lawson's needs.
| Mr. Morely denied any agreement | with Mr. Lawson |
| concerning the purchase of | an F10 in January 1981 | and, in |
| particular, any representation that such | a vehicle would be |
| modified or supplied by 1 Ysrch 1981. |
| Mr. Day gave evidence that | he worked on the fittlng of a |
| Reyco suspension for | a vehicle to be supplied to | Mr. Lawson. His |
| evidence does not permit the conclusion that that work | was done |
| in January 1981. |
27.
| I do not accept that | Mr. Lawson entered into | a contract |
| for the supply of an F10-27 motor vehicle In January 1981. | It |
| follows that I reject that there | was, as a term of that agreement |
| or as a representation collateral as conduct | to It, o r induclng |
| the maklng of any such oral agreement, | a representation that that |
| vehicle would be supplied | so as to be able to commence work | on 1 |
| March 1981. | Apart from the inherent improbabilities attendant |
| upon the maklng | oi such an oral agreement and the unsatisfactory |
| explanations oZfered for the existence of the documentation | o |
| which I have already referred, | I was particularly impressed by |
| the evidence of Mr. Goddard, supported as | lt was by material |
| whlch I belleve to be trustworthy. |
| l | Mr. Goddard was the Sales Manager employed by thie respondent from 6 October 1980 until approxlmately a year later. | ||
| |||
| series of entries commencing on 7 April 1981 and dealing with the pursuit of leads, including Mr. Lawson, various conversion prices | |||
| |||
| for Mr. Lawson. |
Moreover, as Sales Manager, Mr. Goddard complled an
| Order Prospect and Status Report. These reports were prepared | on |
| a weekly basis. | In the report of 23.1.81, Mr. Lawson's name |
| appears as a prospect in relation | to "2 X F10 6 X 4 " vehicles and |
| In the remarks column appears "Awaiting Contract decision". | In |
the report of 30 January 1981, in the remarks column appears
| "Result/Contract early February". In | the report of 6 February, |
2 9 .
in the remarks colmn is "Holiday 2 weeks". In the report of 1 3
| February 1981, in the remarks column "Holidays | 2 weeks F/up . | . . " |
In the report of 23 February, the remarks are "Still no
..
| Contract". The report | of 27 February 1981 contains | the remarks, |
| "Contract O.K. | Should order 3 1 3 " . |
| In the report of "Orders", Mr. Lawson's name appears for the | 6 March 1981, under the heading |
first time and, In
| the remarks column, the words "Verbal | at present". appear. In the |
reports of 13 March and 20 March, the information is unchanged.
On 2 7 March, the report contains the words in the remarks column,
| "Verbal at present. Awaiting Contract confirmation." On | 3 |
| April, the words | "Verbal at present. Awaiting Contract confirm." |
appear, and, on 15 April, the remarks column contains the words
| "Verbal at | present. | Decislon 1 truck 2 2 . 4 . " |
| Jn the report | of 8 May, there is an order for Mr.Lawson |
| of an F10 6 X 4, the order month being said | to be May and the |
| delivery column has the words | " T o be confirmed". On | 15 and 25 thy |
| and 1 June, the same appears. On | 5 June, the information remains |
| unchanged, except that the delivery month is said | to be June. On |
| 2 3 June 1981, the delivery date | is said to be | 3 0 June 1981. |
| The reliability of this material | was attacked, on the |
| basis that its source | was the salesmen's reports to | Mr. Goddard. |
| It seems to me unllkely that | salesman would blatently supply |
| quite wrong information to | Mr. Goddard, omit information of an |
29.
| actual sale by | hlm which would entltle him | to commission, and |
| introduce a touch of verisimilitude to the dislnformation | by the |
| (correct) reference to holidays. I accept It. |
- -
| Fortified by this material, | on the whole of the |
| evidence,I am satisfied that there | was no agreement reached in |
January 1981 as alleged by Mr. Lawson. In particular, there was no representation or term of an agreement that an F10 would be
| supplied by 1 March 1981. | It follows that the applicants' claim |
for relief on this aspect of the claim fails.
I should mention that there is no material to suggest
that at any stage Noyes Btos . were aware that the vehicle would
be acquired by the second applicant. 6 7 7 , it is true, was sold
by noyes Bros. to General Credits Limited which leased it to he
| second applicant, but there is | no materlal on which it could be |
concluded that the respondent was aware of any inter-relationship
of the second and first applicants or, indeed, of the existence
of the second applicant. It is, however, unnecessary to pursue
this aspect further In the light of the factual findings as to
| the absence of any agreement in January 1981 for the supply | of an |
| F10 vehicle. |
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