John William Sinclair v Coles Supermarkets Australia Pty Ltd

Link copied
Case Copied 17 min read

SUPREME COURT OF QUEENSLAND

CITATION:

John William Sinclair v Coles Supermarkets Australia Pty Ltd [2024] QSC 175

PARTIES:

JOHN WILLIAM SINCLAIR
(applicant)

v
COLES SUPERMARKETS AUSTRALIA PTY LTD

(respondent)

FILE NO:

5934 of 2024

DIVISION:

Trial Division

PROCEEDING:

Application

ORIGINATING COURT:


Supreme Court at Brisbane

DELIVERED ON:

21 August 2024

DELIVERED AT:

Brisbane

HEARING DATE:

5 June 2024

JUDGE:

Martin SJA

ORDERS:

1     Within 14 days of today’s order, the respondent is to provide information that is in its possession about previous incidents at the Hope Island store which are similar to the incident alleged by the applicant.

2     The respondent is to pay 20% of the applicant’s costs on the standard basis.

CATCHWORDS:

PROCEDURE – MISCELLANEOUS PROCEDURAL MATTERS – PERSONAL INJURY OR FATAL ACCIDENTS PROCEEDINGS – OTHER MATTERS – where the applicant claims that he slipped and fell while shopping in the respondent’s store due to water on the floor – where the applicant sought information and documents from the respondent pursuant to s 27 of the Personal Injuries Proceedings Act 2002 (Qld) – where the applicant claims the respondent’s response to the request was inadequate – where the applicant seeks records regarding any previous or similar incidents and complaints about safety – where the applicant claims he was told by an employee of the respondent that there was video footage of the incident – where the applicant seeks a copy of that video footage, or in the alternative, statutory declarations from particular employees of the respondent as to why the footage ceased to exist or does not exist – whether the respondent is required to provide information about the existence of prior, similar incidents – whether the respondent is required to provide an explanation or verification as to CCTV footage or lack thereof

Personal Injuries Proceedings Act 2002 (Qld), s 4, s 21, s 27, s 31, s 32, s 35

Day v Woolworths Ltd [2016] QCA 337, cited
SDA v Corporation of the Synod of the Diocese of Rockhampton
[2021] QCA 172, cited

COUNSEL:

L Smith for the applicant

M Edwards (solicitor) for the respondent

SOLICITORS:

Littles Lawyers for the applicant

Bray Lawyers for the respondent

  1. Mr Sinclair claims that, on 12 February 2024, when he was shopping in the respondent’s Hope Island store, he slipped and fell due to there being water on the floor in the store’s fruit and vegetable section.

  2. An “Incident Report” was created by a Coles employee. It contains the following:

    (a)the incident is described in this way:

    “Customer has slipped on water from an ice trolley and landed on their right hip. First aid and medical treatment not required.”

    (b)the injury type was described as “Bruise/Contusion, Hip, Right”;

    (c)the answer to “Was the incident a slip or a fall?” was “Yes”; and

    (d)the answer to “Was incident captured on CCTV?” was “Yes”.

  3. In his submissions Mr Edwards told me, without objection, that Coles had disclosed a maintenance report the day before the hearing which showed that the plug for…

CaseChat AU logo

Keep reading for free

Create a free CaseChat account to read John William Sinclair v Coles Supermarkets Australia Pty Ltd and more:

  • Read every judgment in full
  • Ask AI and get answers linked to paragraphs
  • See how each paragraph was cited in later cases
  • Download judgments as PDF or Word
Continue with Google

One click creates your free account or signs you in.

By continuing you agree to the Terms and Privacy Policy.

Details
Case
[2024] QSC 175
Decision Date

CaseChat Overview and Summary

In the case of John William Sinclair v Coles Supermarkets Australia Pty Ltd, the applicant, Mr Sinclair, sought information from Coles regarding his claim of slipping and falling in one of their stores. The matter was brought before the court under the Personal Injuries Proceedings Act 2002 (Qld), specifically concerning Mr Sinclair's request for information and documents from Coles. He argued that Coles' response to his request was inadequate and sought records regarding any previous or similar incidents, as well as information about safety complaints. Additionally, he sought the video footage of the incident or statutory declarations from specific employees explaining why the footage did not exist. The court had to determine whether Coles was required to provide information about prior incidents and whether they were obligated to provide an explanation or verification regarding the CCTV footage or its absence.

The court examined the scope of Coles' obligation under section 27(1)(b)(i) of the Act, finding that the obligation was determined by the words used in the provision and not by the description given in the request. The court concluded that Coles was not required to provide information about "complaints made about safety" at the store as it was broader than the requirement of this section. The court also held that Mr Sinclair's request for records should have been confined to seeking "information" rather than using broader terms such as "records". Regarding the CCTV footage, the court found that Mr Sinclair had failed in his application concerning the footage. However, he partially succeeded in his claim for information about previous, similar incidents. The court also considered the costs associated with the application and ordered Coles to pay 20% of Mr Sinclair's costs on the standard basis.

In summary, the court ruled that Coles was not required to provide information about complaints made about safety at the store, and that Mr Sinclair's request for records should have been more specific. The court found that Mr Sinclair had failed in his application concerning the CCTV footage but partially succeeded in his claim for information about previous, similar incidents. The court ordered Coles to provide information about previous incidents at the Hope Island store that are similar to the incident alleged by Mr Sinclair within 14 days of the order. Additionally, Coles was ordered to pay 20% of Mr Sinclair's costs on the standard basis.

Orders

Orders of the court

1 Within 14 days of today’s order, the respondent is to provide information that is in its possession about previous incidents at the Hope Island store which are similar to the incident alleged by the applicant.

2 The respondent is to pay 20% of the applicant’s costs on the standard basis.

Background

Background to the litigation

Full text does not contain this section.

Evidence

Evidence Before The Court

Full text does not contain this section.

Decision

Reasons for decision

The extent of the obligation imposed by s 27(1)(b)(i) is determined by the words used in that provision, and not the description given in a request purportedly made under that section. Coles does not have to provide information about “complaints made about safety” at the store. That is much broader than the requirement of this section. A request for such information should be confined to seeking “information” and not confuse the issue by using words such as “records”.Conclusion Mr Sinclair has failed in his application so far as it concerns CCTV footage. He has partially succeeded so far as it concerns his claim for information regarding any previous, similar incidents.Costs Mr Sinclair seeks indemnity costs. He relies upon s 27(4) of the PIPA which provides:“If a respondent fails, without proper reason, to comply fully with this section, the respondent is liable for costs to the claimant resulting from the failure.” Coles did fail to comply fully with s 27 so far as the issue of “previous, similar incidents” is concerned. Mr Sinclair failed to show that Coles had not complied fully with respect to the CCTV issue. Most of the material referred to, and the submissions made, concerned the CCTV issue. Section 27 relates the liability for costs to the failure, without proper reason, to comply fully with the section. Mr Sinclair succeeded, to a limited extent, with respect to information about previous, similar incidents. His degree of success should be recognised by an order that the respondent pay 20% of the applicant’s costs on the standard basis.Orders1Within 14 days of today’s order, the respondent is to provide information that is in its possession about previous incidents at the Hope Island store which are similar to the incident alleged by the applicant.2The respondent is to pay 20% of the applicant’s costs on the standard basis.

Ratio Decidendi

Legal Principle Established

Full text does not contain this section.