Hogg (Migration)

Case [2022] AATA 187


Hogg (Migration) [2022] AATA 187 (18 January 2022)

DECISION RECORD

DIVISION:Migration & Refugee Division

APPLICANT:  Miss Stephanie Mae Hogg

CASE NUMBER:  2107814

HOME AFFAIRS REFERENCE(S):          BCC2020/2243191

MEMBER:Jane Marquard

DATE:18 January 2022

PLACE OF DECISION:  Sydney

DECISION:The Tribunal affirms the decision to cancel the applicant’s Subclass 417 (Working Holiday) visa.

Statement made on 18 January 2022 at 3:10pm

CATCHWORDS
MIGRATION – Working Holiday (Temporary) (Class TZ) – Subclass 417 (Working Holiday) – incorrect answers given in extension application – 3 months of specified work in regional area while holding first visa – verification checks – discretion to cancel visa – attempts to find specified work – COVID-19 restrictions, unavailability of work and workplace discrimination – stress and confusion – paid agent to complete and lodge application – no approach to department – claim that fraudulent conduct by agent vitiated application – claim that department failed to investigate claimed work information at the time – delay in issuing notice of intention to consider cancellation – partner’s continuing work in industry of demand – hardship and consequences for future applications if visa cancelled – joint hearing with partner’s on same grounds – awareness and indifference or complicity in provision of answers – extension visa would have expired in any case – decision under review affirmed

LEGISLATION
Migration Act 1958 (Cth), ss 54, 57, 97, 98, 100, 101(b), 107, 109(1), 111
Migration Regulations 1994 (Cth), r 2.41

CASES
Gill v MIBP [2016] FCAFC 142; (2016) 248 FCR 398
Kaur v MIBP [2019] FCA 53

Maharjan v MIBP [2017] FCAFC 213

MIAC v Khadgi (2010) 190 FCR 248
NAWZ v MIMIA [2004] FCAFC 199
Singh v MIBP [2016] FCAFC 141; (2016) 247 FCR 554
SZFDE v MIAC [2007] HCA 35; (2007) 232 CLR 189
SZJM v MIAC [2010] FMCA 465
SZHVJ v MIAC [2009] FMCA 320

STATEMENT OF DECISION AND REASONS

BACKGROUND TO THIS REVIEW

  1. This is an application for review of a decision made by a delegate of the Minister for Home Affairs on 15 June 2021 to cancel the applicant’s Subclass 417 (Working Holiday) visa under s.109(1) of the Migration Act 1958 (Cth) (the Act). The applicant is a 27-year old woman who is a British citizen.

  2. The applicant arrived in Australia on 5 September 2019 with her partner Mr Gibson. She was granted her first Working Holiday Visa (subclass 417) on 4 July 2019 which expired on 10 July 2020. She was granted a Working Holiday (Extension) (subclass 417) visa on 10 July 2020, which expired on 15 June 2021. This was the visa which was cancelled.

  3. The delegate cancelled the visa on the basis that the applicant did not comply with s.101(b) of the Act as she gave or provided incorrect answers in her application. The delegate considered the circumstances relevant to the discretion whether to cancel the visa and after consideration concluded that the visa should be cancelled.

  4. The issue in the present case is whether that ground for cancellation is made out, and if so, whether the visa should be cancelled.

  5. The applicant appeared before the Tribunal on 6 December 2021 to give evidence and present arguments. The hearing was held jointly with the hearing of Mr Gibson at the request of the parties. The applicant and Mr Gibson were represented in relation to the review by their registered migration agent from Sydney Migration Specialists who also attended the hearing. Written submissions were also provided. The Tribunal exercised its discretion to hold the hearing by way of MS Teams video, due to restrictions imposed by the COVID-19 pandemic. The Tribunal determined that it was reasonable to hold a hearing in this manner to prevent undue delay as it is an objective of the Tribunal to provide a mechanism of review that is fair, just, economical and quick. The applicant and Mr Gibson confirmed that they could see and hear well, and the Tribunal is satisfied that they were given a fair opportunity to give evidence and present arguments.

  6. For the following reasons, the Tribunal has concluded that the decision to cancel the applicant’s visa should be affirmed.

    CONSIDERATION OF CLAIMS AND EVIDENCE

  7. Section 109(1) of the Act allows the Minister to cancel a visa if the visa holder has failed to comply with ss. 101, 102, 103, 104, 105 or 107(2) of the Act. Extracts of the Act relevant to this case are attached to this decision. Broadly speaking, these sections require non-citizens to provide correct information in their visa applications and passenger cards, not to provide bogus documents and to notify the Department of any incorrect information of which they become aware and of any relevant changes in circumstances.

    Validity of the notice

  8. The exercise of the cancellation power under s.109 of the Act is conditional on the Minister issuing a valid notice to the visa holder under s. 107 of the Act (the Notice of Intention to Consider Cancellation (s. 107 Notice)), providing particulars of the alleged non-compliance. Where a notice is issued that does not comply with the requirements in s.107, the power to cancel the visa does not arise.

  9. In the present matter, the Tribunal is satisfied that the delegate had reached the necessary state of mind to engage s.107 and that the notice issued under s. 107 on 3 May 2021 complied with the statutory requirements.

    The first issue for the Tribunal: – was there non-compliance as described in the s.107 notice?

  10. The first issue before the Tribunal is whether there was non-compliance in the way described in the s.107 notice, being the manner particularised in the notice. The non-compliance identified and particularised in the s.107 notice was non-compliance with s. 101 of the Act. Section 101 provides that a non-citizen must fill in or complete his or her application form in such a way that no incorrect answers are given or provided.

    The non-compliance as described in the s.107 Notice 3 May 2021

  11. In the s.107 Notice, the Department provided the following particulars of grounds for cancellation:

    On 10 July 2020 you lodged an application for a Working Holiday (Extension) (subclass 417) visa using the Department’s online lodgement facility, providing the following answers on the electronic visa form:

    In response to the question ‘Has the applicant undertaken 3 months of specified work as the holder of a first Working Holiday visa (subclass 417)?’ you answered ‘Yes’.

    Under the heading ‘Details of specified work undertaken’, you provided the following answers (in part):

    Legal registered name: EKC

    Trading name: EKC

    Australian Business Number (ABN): 52607542503

    Postcode: 2540

    Industry type: Construction

    Industry type sub-group: Construction

    Date from: 14 October 2019

    Date to: 23 February 2020

    Total days worked: 90

    Under the heading ‘Working holiday declarations’, in response to the question ‘Are applying
    for their second Working Holiday visa (subclass 417) and have completed 3 months of
    specified work as the holder of a first working holiday visa’, you answered ‘Yes’.
    Based on the above information, as well as meeting other relevant criteria, you were granted
    your Working Holiday (Extension) visa on 10 July 2020.

    Subsequent information received by the Department
    The Department initiated employment verification checks with EKC CONSTRUCTION
    PTY LTD, the business registered under ABN 52607542503, to verify your employment
    claims. On 31 August 2020, EKC CONSTRUCTION PTY LTD contacted the Department and advised that you never worked at their business.

  12. The Department confirmed the possible non-compliance with section 101(b) as follows:

    I consider that you provided incorrect information in your application for a Working Holiday (Extension) visa when you:

    ● answered ‘Yes’ to the question ‘Has the applicant undertaken 3 months of specified work as the holder of a first Working Holiday visa (subclass 417)?’;

    ● provided details of claimed employment with EKC, at the section of the application form titled ‘Details of Specified Work Undertaken’; and

    ● answered ‘Yes’ to the declaration ‘Are applying for their second Working Holiday visa (subclass 417) and have completed 3 months of specified work as the holder of a first working holiday visa’.

    I consider the above information is incorrect, as verification checks undertaken by the Department have concluded that you never worked at the business, EKC. Therefore you have not undertaken three months specified work in regional Australia.

    Based on the above information, it appears you provided incorrect answers in support of your Working Holiday (Extension) visa application. I consider therefore, that you have not complied with section 101(b), and accordingly your Working Holiday (Extension) visa may be liable for cancellation under section 109 of the Act.

    Response to the s.107 Notice 17 May 2021

  13. The applicant’s representative, Sydney Migration Specialists, provided a detailed response to the s. 107 Notice on 17 May 2021. He requested that the following matters be taken into account in the exercise of the discretionary power not to cancel the visa:

    -‘The circumstances in which non-compliance occurred: Discrimination in the workplace, Queensland Government’s public health orders issued at the outbreak of the Covid-19 pandemic and border closures, and systemic fraud and deception by a 3rd party in the lodging of Ms Hogg’s visa application.

    -The correct information that was supplied in good faith and actions taken by Ms Hogg at the time of lodgement which were then subsequently corrupted by a 3rd party for financial gain.

    -The principles applicable to the determination of whether fraudulent conduct vitiates a visa application and section 98 of the Act.

    -DHA failure to adhere to section 54 of the Act where ‘The Minister must, in deciding whether to grant or refuse to grant a visa, have regard to all of the information in the application’, but did not, and how this procedural oversight gave rise to exploitation by a nefarious 3rd party, specifically the duplication of the ‘specified work’ reference ECK.

    -That the evidence presented in the consideration to cancel Ms Hogg’s visa is anchored wholly on a singular piece of incorrect information, with disregard to all attempts by Ms Hogg to fulfil the regional work requirement to qualify for a second TZ-417 visa 

    -The diminished capacity and vulnerability of Ms Hogg at time of application as a result of psychological stress caused by the global covid-19 pandemic and national lock down.

    -The current circumstances of Ms Hogg including her ‘absolute compliance with all requirements set out in her current TZ-417 visa and her willingness to make an ongoing contribution to Australia.

    -That section 101(b) as applied in the NOICC is not enlivened, given Ms Hogg at no time witnessed or consented to the answers provided in the application, nor can section 98 of the Act apply in this instance to enliven section 101(b) given it was disabled through an act of fraud and deception by a 3rd party.

    -Duly, it is with sincerity that Ms Hogg, first and foremost now recognises that in her haste to expedite her second 417 visa application on the eve of a national Covid-19 lock down, she inadvertently entered into an arrangement, albeit naively, with a purported agent who then supplied false information, unbeknown to her, to the DHA, which has lead to her current predicament.’

  14. Background information about the applicant was provided to the Department. The applicant arrived in Australia on 5 September 2019 on her first Working Holiday Visa (granted 4 July 2019) and lived with her partner, Mr Gibson. She worked in marketing in Bondi Junction. She planned to undertake regional work to qualify for a second Working Holiday visa in April 2020. Coronavirus emerged from December 2019 and Australian borders were closed in March 2020.

  15. On 16 March 2020 she made contact with one potential employer, Farmgate who said that there were no farmworkers available. On 23 March 2020 she flew with Mr Gibson to the Gold Coast. On 25 March 2020 she received an email from Poggioli Farming and HR Rohdes Free Range Eggs stating that there were no positions available.

  16. On 26 March 2020 they returned to Sydney as they had job prospects and accommodation and due to concerns of border closures. On 31 March 2020 Farmgate advised them that they were currently closed to new worker applications.

  17. They claimed that at the beginning of April 2020 there were almost daily changes to state border regulations and public health orders and they had little recourse to employment or accommodation.

  18. They said that they met a hairdresser called Jade who referred them to Lee Hansol stating that he was a ‘great agent’ who helped her with her ‘covid visa’. On 8 July 2020 the applicant contacted Lee Hansol on behalf of her partner and herself. According to the applicant, the following details were requested by Lee Hansol:

    ·@ 7:53 pm Ms Hogg receives correspondence from Lee Hansol – “Hi Step, Yes!! You got the right person” the following line items were requested

    oPassport, Name, DOB, Country of Birth

    o1st 417 visa grant notice and TRN

    oPoint of entry

    oOnshore work record

    oQualifications and career focus

    oContact details

    oDirection to create a 2nd email and password

    oQuestion pertaining if passport had been supplied to a government agency, client answered no

    oQuestion pertaining work for ‘massage company’, (possible reference to human trafficking) 

    oCredit card details

    oDirection that details will be sent to a regional employer (farm) and a $500 penalty will be required if process cancelled

  19. The applicant said that she was told that Mr Hansol would organise the paperwork to lodge the visa and ‘if anything happens we will act on behalf of you’. She said that she did not see the application and then paid Mr Hansol. On 10 July 2020 he made the application.

  20. It was submitted that:

    As specified in Ms Hogg’s statutory declaration and the background above; the impact of the Covid-19 pandemic, national border closures, miss-information regarding the working holiday visa program, vulnerability as a result of discrimination and general welfare related stress on an individual’s psychological state cannot be underestimated.

    Accordingly, in evaluating the circumstances that lead to non-compliance the Department is reminded that the assumptions or decisions made by Ms Hogg on July 8th/9th 2020 were undertaken in the context of an apocalyptic pandemic lock down atmosphere (March – July 2020) As such, her ability to scrutinise complex migration agent interaction, visa application processes or migration law was significantly diminished compared to her need to focus on maintaining gainful employment, and basic welfare.

    Further we submit that Ms Hogg’s susceptibility to fraud and criminality was at this time increased due to her vulnerability and lack of support, particularly as national and state borders closed around her. By consequence, into this frame Lee Hansol exploited Ms Hogg’s vulnerability through an elaborate and industrial scale fraud that promised to facilitate a second 417 visa for her. She was in no position to question the processes, was unaware that false information would be submitted in her name and at no stage did she witness the application that was made. The circumstances that lead to the noncompliance in this instance were subversive, orchestrated by a third party (Lee Hansol) and beyond Ms Hoggs control. Ms Hogg is by consequence of the circumstances a victim.

    As specified in Ms Hogg’s statutory declaration and the background above every work application in Queensland was met with a rejection with some employers citing Queensland Public Health Orders as the reason for refusal, to this end Ms Hogg has supplied several items to support this claim. It was Ms Hogg’s belief, a belief that helped frame her reliance and dependence on the advise of Lee Hansol that any search for ‘specified work’ would be met with discrimination on the basis of her national extraction and temporary residency status. 

    In the Delegate’s consideration of the methodology and duplication used by Lee Hansol, we ask if consideration was made at any stage as to if the application or references used by Lee Hansol were escalated to the Forensic Document Examiners Unit at the DHA or if at any stage there existed irregularities of concern? It would seem given the industrial level of replication of the fraud that the Department was not aware or made public endeavours sooner to stop individuals like Ms Hogg from becoming victim to the fraud.

    For Clarity, Ms Hogg did not collude in the fraud, nor was reckless or indifferent to the fraud, she was oblivious to it; and when reaching out to Lee Hansol, was of the legitimate understanding was engaging an Agent to get a ‘covid exemption’ given Jade the hairdressers reference: “this agent sorted my covid visa and can help you get your second 417 visa.”

    It is at this point that Lee Hansol’s understanding of Departmental processes, (i.e. Automated grants, non-consideration of evidence pertinent to the application, IMMI account creation, 417 checks and balances and VAC payment) was maliciously leveraged and manipulated for financial gain. Lee Hansol’s fraud entrapped its victim, it was a fraud in which the mechanisms used to dupe victims had been pre-determined and tested, one in which the fraud’s mechanics were initiated and personal details surrendered, victims were powerless to either identify or address to what extent a fraud had even taken place.

    Further, Lee Hansol’s deception was so successful that it became the means and point of difference for Lee Hansol’s marketing operation, through social media and Expat word of Mouth networks to give the effect that this ‘Agent’ was the agent to use to get a covid exemption to qualify for a second 417 visa in light of the Covid outbreak. Indeed, there is a legitimate question to be asked as to how and when the DHA became aware of the spectre of Lee Hansol’s Scheme, how many individuals have been duped by the fraud, the level of exact replication of each fraud and where in the timeline of deceptions by Lee Hansol where my client’s sit, beginning, middle or end?

    With respect, it is the industrial scale and mechanics of the fraud undertaken by Lee Hansol, to which we now draw the Delegates attention; specifically, as the level of fraud undertaken clearly vitiates Ms Hogg’s visa application under s98 of the Act, and her capacity to have ‘Taken to have made an application,’. Again, contrary to The Migration Agents Act 1998, there was no client agreement supplied, no supply of the application for review and no instruction that Ms Hogg would be required to provide false or misleading information. 

    Conversely, should the Delegate decide the very act of Ms Hogg engaging Lee Hansol by email within the context of the Covid-19 panic and border closures, albeit in a manipulative and fraudulent way provides the validity required to enliven s98 and ability for Lee Hansol to act on Ms Hoggs behalf; it needs to be highlighted that at the heart of section 98 is its focus on ‘validity’ and the visa application process, a validity requirement that was disabled by reason of the HCA determination in SZFDE where there is:

    ‘A need in the context of public law for a fraud …to vitiate those processes, and be capable of “unravelling” decisions or conduct.’

    Finds exemplar, as Ms Hogg entered into their relationship with Lee Hansol on the pretext Lee Hansol could represent her and make a valid application. Further, Lee Hansol’s reluctance to provide an agency agreement, form 956, a consumer guide, access to the Code of Conduct, a MARN number or any of the other identifiers required under the Migration Agents Act 1998, typifies the extent to which Lee Hansol sought to disassociate themselves from the actual application and representation.

    Put simply, section 98 was leveraged by Lee Hansol to entice applicants as a means to make valid representation, defraud clients and then (it would seem) extricate themselves after the fact from the fraud, given the meaning of section 98 lays blame for any false claim at the feet of the applicant and in this case equal victim to the Department of the fraud.      

  1. The representative argued that section 101(b) was not enlivened as the applicant did not witness or consent in the answers given and section 98 did not apply as it was ‘disabled through an act of fraud and deception’ by a third party. It was submitted that:

    Case Law also identifies in Kaur v Minister for Immigration and Border Protection [2019] FCAFC 53 (3 April 2019). Indeed, as in Kaur, there is no evidence capable of supporting some kind of deliberate strategy, or conscious choice by Ms Hogg, to provide false information in the visa application that might nonetheless be relied on by the delegate to grant her a visa. She supplied what she was told to in the belief that information would be used lawfully. She did what she did, because time, border closures, a global pandemic, employment knockbacks, discrimination and an urgency to regularize her visa status conspired to cause reliance on their ‘expat’ support network and Lee Hansol’s dubious representation.

    As reference for the Delegate and to put beyond contention any claim my client exercised ‘RECKLESS indifference’ in their actions (or lack thereof to question); a definition pertaining ‘Dependence’ and complicity in fraud can also be found in Kaur, where the court found in SZFDE v Minister for Immigration and Citizenship [2007] HCA 35: ‘Dependence or reliance is also not the same as reckless indifference. As the Full Court noted in Gill at [50]:

    Further, The Full Court in Singh v the Minister at [52] makes clear…having regard to authorities such as SZFDE and Minister for Immigration and Citizenship v SZLIX (2008) 245 ALR 501 at [33] [that] it will be necessary to find that the agent’s conduct is not only a fraud on the visa applicant but must also stultify one or more aspects of the relevant statutory decision-making processes under the Migration Act.

    In Sum and to rule out any misunderstanding of our interpretation of the above case law in regard section 98 of the Act which ‘provides that a visa applicant who does not fill in his or her own application form will be taken to have done so if he or she causes it to be filled in or if it is otherwise filled in on his or her behalf’; we draw deliberate reference to Singh v Minister for Immigration and Border Protection [2016] FCAFC 141; 247 FCR 554, Gill v Minister for Immigration and Border Protection [2016] FCAFC 142; 248 FCR 398, and SZFDE v Minister for Immigration and Citizenship [2007] HCA 35; 232 CLR 189. Where The presence or absence of the SZFDE preconditions of whether there is a fraud on the visa applicant, and whether the administrative power or process is disabled is enlivened.

    Accordingly, section 98’s power, contrary to what was highlighted in Ms Hogg’s NOICC, has on application of the above, been disabled and should not be applied to hold my client to account in the fraud that has taken place both to them and the Department. 

    Again, in SZFDE v Minister for Immigration and Citizenship [2007] HCA 35 2 August 2007 S118/2007 the High Court states Any application of a principle that "fraud unravels everything", requires consideration first of that which is to be "unravelled", and secondly of what amounts to "fraud" in the particular context.’ In our case, a purported Migration Agent had acted fraudulently for personal gain, to extract monies under false pretences and dissuade visa applicants through fraudulent behaviour from remedying any falsities.

    In my client’s case Ms Hogg had indeed been DISSUADED from reviewing, signing, following up or rectifying their application, NOR were they provided their IMMI number, TRN or account details through which the application was made, remaining (until notification) unable to detect any fraud or misrepresentation which had been made.

    Decision of the Department to cancel the visa

  2. The Department was satisfied that the applicant provided incorrect information as detailed in the s. 107 notice in order to facilitate the grant of the visa in contravention of s.101 of the Act. The Department was satisfied that the applicant stated in her application she worked at EKC Construction from 14 October 2019 to 23 February 2020 a period of 90 days. On the basis of correspondence from EKC Construction on 31 August 2020 stating that the applicant had never worked at the business, the Department was satisfied that she provided incorrect answers in her application.

  3. The Department was also satisfied that the visa should be cancelled, taking into consideration the applicant’s response to the s.107 Notice, and the prescribed circumstances as set out in the Migration Regulations 1994 (Cth) (the Regulations).

    Evidence to the Tribunal

  4. At the hearing, the Tribunal outlined the relevant law to Ms Hogg and Mr Gibson and provided an overview of the Tribunal review process. The Tribunal noted that they had requested a joint hearing and they confirmed that they consented to all the evidence in their cases being considered jointly.

  5. Ms Hogg said that she is from Blackborough in England. She has a bachelor’s degree with honours. She worked in a biscuits factory as a planner prior to coming to Australia. Mr Gibson is from the same region. He studied Business A levels in college and also carpentry.

  6. Ms Hogg was granted her first Working Holiday Visa (subclass 417) on 4 July 2019 which expired on 10 July 2020. She was granted a Working Holiday (Extension) (subclass 417) visa on 10 July 2020, which expired on 15 June 2021. This was the visa which was cancelled.

  7. She said that she came to Australia to travel. She had three friends who had told her about working holiday visas in Australia. They told her that there was a second working holiday visa available if she wanted it, if she worked in a regional area for three months.

  8. Mr Gibson said that after speaking to her friends, Ms Hogg told the applicant about working holiday visas, and they looked into it. Ms Hogg said that she went on to the website of the Department to find out what the criteria were for the visas. They set up Immi accounts and filled in all the relevant forms. After being granted the visas, they travelled to Australia together.

  9. Mr Gibson said that they were aware before they arrived that to apply for the extension to the visa, they would need to work for three months in a regional area. They also met others on working holiday visas in Australia and discussed it with them. He and Ms Hogg wanted to travel in their first year but could not do it so they decided to apply for the second year extension. Their plan was to start the regional work at the end of March 2020.

  10. Mr Gibson said that they spoke to other travellers about availability of work. They thought they would go to Innisfail. They then spoke to 20 to 30 employers or organisations about getting work. They sent emails in January and February 2020. They said that they had a lot of options. They did not tie anything up as employers would not reserve spots until the travellers were actually in the region. Other people told them that if they travelled to the regional area, they would definitely get work. 

  11. They said that coronavirus was starting to emerge from December 2019 but at that stage they still knew people doing farm work. It was only when they flew to the Gold Coast as a holiday prior to starting work, and had 24 hours to get out, that they did not know what to do about finding work. The borders shut and they realised that they would not be accepted. Mr Gibson said that the day they landed in the Gold Coast, they realised that the borders had shut. They were ringing farms, but ‘everyone said no’, and some were not answering their telephones. Because they could not get work, they asked their previous employers in Sydney if they could return to their jobs.

  12. Ms Hogg was asked if she thought about contacting the Department to let them know that it was difficult to find farm work and see if there were any options available to them. She said that she looked on the Department website to see if there was anything they could do. She said it was stressful and they were confined to their apartment, looking for work. She said that she did not contact the Department.

  13. Ms Hogg was asked if they looked for work in regional areas after they returned to Sydney. She said that they did not, as they did not think that they would get in. They were asked why they did not try and find work after the initial refusals in March 2020 and they returned to Sydney. Mr Gibson said that they did make phone calls but they had no luck, and further, friends said that they would not be able to find work.

  14. Ms Hogg said that in July 2020 a hairdresser called Jade told her that there was an agent who could assist them with a second visa. Ms Hogg thought that he would be a good contact and could help them out.

  15. The Tribunal asked the applicants if they considered going home to the United Kingdom. She said that they did as they could not find farm work. However, then they were granted the second working holiday visa. She was asked if they questioned Jade how she was granted the visa without doing the specified work in the regional area. She said that they did not. The Tribunal questioned them as to whether they were not interested to know how would be granted a second visa without doing the specified work. Mr Gibson said they were a ‘bit sceptical but it was either go home or ask this person’. At the time they knew of people getting ‘COVID visas’.  They did not go into detail with Jade as to how she got the visa without farm work.

  16. Ms Hogg said she emailed Lee Hansol on 8 July 2020 and he helped her with a visa. She did not ask him if she still had to do the regional farm work. She just provided the information and thought that that was how he ‘put things through’.

  17. Asked if emails after May 2020 with Lee Hansol could be provided including the notification of the visa, she said that there was no further communication until he sent through the visa.

  18. Ms Hogg and Mr Gibson were asked if they queried Lee Hansol about how they would get around the requirement that they must do specified work for three months in a regional area. They said that they did not think about it. They did not think that he had arranged for a farmer to say that they had worked for three months on a regional area. Ms Hogg said again that they ‘did not think about it’ and they ‘just filled in the questionnaire’.

  19. Ms Hogg and Mr Gibson agreed that by briefing and paying an agent to act for them, they provided him with authority to act for them. They said they did not make checks on him to make sure he was lawful, as other people they knew had used him. The Tribunal asked them if they asked the other travellers who had used Lee Hansol to get the visa, how they were granted the visa without farm work. Ms Hogg said that they did not ask much as they did not know Jade very well. Mr Gibson said that although he knew some people at work who also had used Lee Hansol successfully, he did not ask them how they were granted the visa without completing the requisite regional work.

  20. The representative submitted in writing that s. 101 (b) was not enlivened as the applicant and her partner did not witness or consent to the answers provided in the application. It was argued also that s.98 was disabled through an act of fraud and deception by a third party. It was argued that Lee Hansol took advantage of vulnerable working holiday makers. It was submitted that the Department did not contexualise the application by considering the COVID-19 pandemic, the fact that the applicants made best efforts to qualify for a second visa by seeking work or that the application irregularities were made without collusion or reckless indifference. It was also claimed that the incorrect answer was made 26 times in a systemic manner in relation to other applicants as well.

  21. Mr Gibson and Ms Hogg disputed that they were complicit in the lodgement or understood that Lee Hansol intended to submit incorrect information. Mr Gibson said that Lee Hansol said that they would guarantee the second visa. They supplied information to him but no false information and did not instruct him to provide false information.

  22. They also claim that they were not afforded natural justice in that they were not told of the false information prior to the s.107 notice being issued, referring to ss. 57 and 97 of the Act. The representative said that the Department did not respond to s. 54 which requires the Minister to have regard to all information in an application. In regard to s. 57 of the Act, it was submitted that the Department did not raise the systemic fraud with the applicant in an appropriate time frame (information located 31 August 2020 and raised with applicant on 3 May 2021). It was argued that at this time it was too late to rectify the error.

  23. The applicant in a Statutory Declaration dated stated:

    ·In December 2019 she and her partner booked flights and made arrangements to undertake specified work in regional Queensland for the purpose of applying for a second working holiday visa.

    ·When COVID-19 broke in March 2020 it was scary for them as the news from Europe was grim.

    ·After flying to the Gold Coast on 23 March 2020 the borders were shutting and they were rejected for work applications and accommodation. They returned to Sydney to live and work. They continued to look for farm work after 25 March but were refused as they came from Sydney which was seen as the epicentre. They were discriminated against with little idea what to do.

    ·She explained her concerns to a hairdresser, Jade and she said that she had a highly recommended agent who had helped her apply for her second-year visa. She said that she then explained to him that she was struggling to find farm work because of the pandemic and needed help with the second-year visa. She thought he was official as he asked her to fill in a questionnaire.

    Findings of the Tribunal in regard to whether there was non-compliance as described in the s.107 notice

  24. After consideration of evidence before the Department and the Tribunal in the matters of Mr Gibson and Ms Hogg, the Tribunal is satisfied that Ms Hogg and Mr Gibson provided incorrect answers as set out in the s. 107 notice. They stated in their applications that they had worked for three months in construction as the holders of a first Working Holiday visa (subclass 417) and that they had worked for EKC Construction Pty Ltd. The Departmental verification check by the Working Holiday Maker Integrity Team found on 31 August 2020 that they had not worked for the company as claimed.

  25. Ms Hogg and Mr Gibson submitted that they did not provide incorrect information as the incorrect information was provided by their agent, Mr Hansol and they provided correct information to him in the questionnaires submitted.

  26. Section 98 of the Act provides as follows:

    A non-citizen who does not fill in his or her application form or passenger card is taken to
    do so if he or she causes it to be filled in or if it is otherwise filled in on his or her behalf.

  27. The Tribunal is satisfied from the evidence of Ms Hogg and Mr Gibson that they engaged Mr Hansol to apply for the visas on their behalf and paid him to do so, which is not disputed by them. At the Tribunal hearing they agreed that by briefing and paying an agent to act for them, they provided him with authority to act for them. They are therefore taken to have filled in the form as they caused it to be filled in on their behalf.

  28. Ms Hogg and Mr Gibson also submitted that they were unaware that the answers that Mr Hansol provided were incorrect.

  29. Section 100 of the Act provides that:

    For the purposes of this Subdivision, an answer to a question is incorrect even though the person who gave or provided the answer, or caused the answer to be given or provided, did not know that it was incorrect.

  30. Section 111 of the Act provides that:

    To avoid doubt, sections 107, 108 and 109 apply whether the non-compliance was deliberate or inadvertent.

  31. The failure of Ms Hogg and Mr Gibson to fill in or sign the form or to be aware of the precise contents does not impact s.98 of the Act, as the application was made with their knowledge and consent ( ss100 of the Act; NAWZ v MIMIA [2004] FCAFC 199; SZHVJ v MIAC [2009] FMCA 320; SZJM v MIAC [2010] FMCA 465).

  32. Ms Hogg and Mr Gibson have submitted that s. 98 is vitiated by fraud perpetrated by Mr Hansol, in line with a number of decisions (Singh v Minister for Immigration and Border Protection [2016] FCAFC 141; 247 FCR 554; Gill v Minister for Immigration and Border Protection [2016] FCAFC 142; 248 FCR 398, Kaur v MIBP [2019] FCA 53 and SZFDE v Minister for Immigration and Citizenship [2007] HCA 35; 232 CLR 189). It was submitted that Ms Hogg and Mr Gibson at no time witnessed or consented to the answers provided in the application and that they provided correct information to Mr Hansol. They claimed that they had no reason not to trust him as he had helped a hairdresser they knew named Jade and her friends, so they provided credit card and other details to him. They stated that within a few days they had their visa confirmation and were ‘over the moon’. They said that the only material they had supplied to Mr Hansol was a questionnaire. They said that they were unaware anything was wrong until contacted by the Department. They claimed that they were deceived by representations made on social media and expat word of mouth that he would get them an exemption. They requested that Lee Hansol be investigated. Their representative submitted that the applicants filled out the questionnaire provided by Lee Hansol honestly, stating where they had or not worked, but that was disconnected to what Lee Hansol submitted to the Department. Their representative submitted that they did not see the final application and were only provided the visas at the end when they were surprised to see that that they had worked for a construction company.

  33. The Tribunal is not satisfied that Ms Hogg and Mr Gibson were innocent victims of fraudulent conduct such that s. 98 is vitiated. The Tribunal is satisfied that Ms Hogg and Mr Gibson were aware of the general nature of the fraud (claiming in the application that they had complied with the three-month regional work requirement) although they were not aware that Mr Hansol would say they worked for a specific construction company. The Tribunal is satisfied that they were aware and were indifferent as to whether Mr Hansol used unlawful or dishonest means to obtain the visa (see Gill[1]).  Reasons for this are set out below.

    [1] Gill v Minister for Immigration and Border Protection [2016] FCAFC 142

  34. Firstly, Ms Hogg and Mr Gibson were familiar with the criteria for the second working holiday visa, including the criterion that they had to work for three months in a specified regional area. They told the Tribunal that they knew this prior to coming to Australia. They also told the Tribunal that they had explored the Department website prior to travelling to Australia and were familiar with it. This meant that they knew that they needed to work in the specified regional area for three months and they also knew at the time they asked Mr Hansol to act for them that they had not done the requisite regional work. They were also aware of this when granted the visa, but did not contact the Department to tell the Department that they had been granted visas based on incorrect information.

  35. Secondly, they were introduced to the agent Mr Hansol through a person who had used Mr Hansol to successfully apply for a second working holiday visa, and they knew others who had also done so. They have mentioned that they were in contact with many other working holiday travellers. It is highly likely therefore that they knew how Mr Hansol obtained the second working holiday visas as this would have been a subject of discussion between Ms Hogg and Mr Gibson and the other travellers. Ms Hogg and Mr Gibson said that in early July 2020 their flatmate Paige met a hairdresser called Jade who went to their house. Jade told Ms Hogg that the agent Lee Hansol had helped her and others get their second working holiday visa, so they obtained his email address as they had had difficulty finding regional work in March/April 2020 due to restrictions imposed by the COVID-19 pandemic and reluctance of farms to hire workers from Sydney. The Tribunal does not accept the evidence of Mr Gibson or Ms Hogg that they did not discuss with Jade or others how these travellers were granted visas if they did not work in a regional area for three months, as this issue was integral to their situation. The Tribunal accepts that although they provided their correct information to Mr Hansol in their questionnaires they were aware that he would apply for their visas on the basis of incorrect information.

  1. Thirdly and importantly, Mr Hansol made it clear in correspondence to Ms Hogg and Mr Gibson that the application for the second working holiday visa would be based on false information that they had worked in a regional area for three months. In correspondence on 8 July 2020 between the applicants and Lee Hansol, it is stated” “…what they do is that they are making your paperwork in order to lodge your visa. you were supposed to work specific area for 88 days so they put you on their profile as you have been working for them during certain time so you don't have to worry about your 2nd visa once we have lodged your visa it will take minimum 2 weeks from the date we lodge and maximum would be 4~8 weeks. if anything happen we will act on behalf of you such as providing proof of evidence…” This indicates that the applicants were told by Mr Hansol that it would be incorrectly stated in their application that they had worked for a specific employer for 88 days even though they had not done so. This also makes it clear that incorrect answers would be given to the Department for the purpose of applying for a second working holiday visa, rather than applying for a ‘COVID-19 extension’ or ‘exemption’ as at times claimed by Ms Hogg and Mr Gibson. When asked about this at the Tribunal hearing, Ms Hogg said that she did not ‘really realise’ what Lee Hansol was saying. Mr Gibson said he did not think about it. He just thought that Lee Hansol was helping them out. He said that when he reads it back it sounds shady and he feels stupid but at the time no-one could get farm work and he did not think it was shady.

  2. The Tribunal does not accept given their level of education and the fact that they speak English that Ms Hogg and Mr Gibson would not have read the emails and understood that it was the intention of Mr Hansol to give or provide incorrect information on their behalf about working the 88 days. By supplying their details and making payment for this service, they were complicit in the lodgement of the Working Holiday (Extension) visa application, rather than being victims of fraud.

  3. Fourthly, other aspects of the email correspondence with Lee Hansol demonstrate that Ms Hogg and Mr Gibson were put on notice of the illegality of the application. In particular, in the email received from Mr Hansol, it was stated that ‘direction that details will be sent to a regional employer (farm)’. The Tribunal asked Ms Hogg and Mr Gibson what they believed the implications were from the fact that he told them that the details would be sent to a regional employer. They were asked if this did not make it clear that he was asking a regional employer to provide information about them which was not true. Ms Hogg said that she did not know at the time. She said that she did not read the email carefully enough. She said that when she reads it back. she feels stupid, but at the time she felt hopeless. Ms Hogg said that she did not take it in that he would be checking with a farm owner, she was just ‘relieved that he was sorting it out’ and getting them a ‘COVID visa’. She said that at the time she was not thinking clearly. She said that they had ‘been told left right and centre that people were using him and everything was fine’. She said that they were not cautious and should have been and now feel stupid. The Tribunal has taken into consideration that they may not have been thinking clearly but nonetheless is satisfied that the email, particularly when considered with the other correspondence, made it clear that their details would be sent to a regional employer so that it could be suggested that they had worked for that employer.

  4. Ms Hogg and Mr Gibson were also asked by Mr Hansol to create a second email and password. They were asked if this did not suggest to them that the agent was operating an underhand business. Mr Gibson said that he thought that Hansol may be wanting them to use a personal email because of junk and spam. Ms Hogg said that she thought that was what you did to get an account. When considered with the other information in the email correspondence, the Tribunal is satisfied that the requirement to create a second email would have raised concerns for them about the illegality of Mr Hansol’s services.

  5. At the Tribunal hearing, the Tribunal expressed concern to the applicants about their contention that they would not have known that their applications contained incorrect information given they knew of the requirement for requisite work in a regional area, and they knew they had not done this work. Furthermore, they had spoken to others who had used Mr Hansol and he had provided details of the fraud in email correspondence to them. The Tribunal pointed out to them that these concerns were compounded by the fact that they speak English, are educated and would have been aware of the importance of providing truthful information to governments. Mr Gibson said that he understands ‘where the Tribunal is coming’ from in regard to these concerns, especially when the email correspondence from Lee Hansol is read back to him. He said that it makes him feel stupid and naive. Mr Gibson said that under normal circumstances they would have gone home. However, it was a ‘horrendous time’ in England as the COVID-19 pandemic hit so badly, and they felt that they could not go back. He confirmed that they feel stupid reading the emails back, however their family situation was bad and they just ‘felt stuck’. Ms Hogg said that they were stressed about money, their families with COVID-19 and the unavailability of farm work. She said that they did not take it into consideration the emails by reading them through carefully.

  6. The Tribunal has considered carefully the submissions of Mr Gibson and Mr Hogg. The Tribunal does not accept that Ms Hogg and Mr Gibson would not have read the correspondence and understood its meaning, as they are educated and speak English. They had also spoken to others who had used Mr Hansol and it is extremely unlikely that these others would not have told them how they had been granted the second visa. The email correspondence referred to above establishes that the applicants were notified that the agent intended submitting incorrect information to the Department that they had worked for three months in a regional area. The Tribunal considers that the provision of incorrect information in this case was not the result of carelessness or inadvertence but was the result of a decision to permit incorrect information to be provided through an agent to overcome the applicants’ ineligibility for the visa. Even though they did not physically fill in the forms, they caused it to be given with knowledge and indifference as to the contents[2] and as to whether the agent would act unlawfully or dishonestly.[3]

    [2] Maharjan v MIBP [2017] FCAFC 213

    [3] Gill v MIBP [2016] FCAFC 142

  7. The Tribunal is not satisfied therefore that third party fraud vitiates s. 98 of the Act.

  8. The Tribunal is satisfied that the applicant and Mr Gibson gave or provided incorrect answers in their applications as s. 98 of the Act provides that an answer is incorrect even though the person who gave or provided it did not know that it was incorrect and s. 111 provides that s.109 applies even if non-compliance was inadvertent. The incorrect answers were that she had worked for 3 months of specified work as the holder of a first Working Holiday visa (subclass 417) for EKC Construction Pty Ltd.

  9. The Tribunal is satisfied therefore that there was non-compliance with s. 101(b) of the Act by the applicant and Mr Gibson in the way described in the s. 107 notice.

    The second issue for the Tribunal: – should the visa be cancelled?

  10. As the Tribunal has decided that there was non-compliance in the way described in the notice given to the applicant under s.107 of the Act, it is necessary to consider whether the visa should be cancelled pursuant to s.109(1). Cancellation in this context is discretionary, as there are no mandatory cancellation circumstances prescribed under s.109(2).

  11. In exercising this power, the Tribunal must consider the applicant’s response to the s.107 notice about the non-compliance, and have regard to any prescribed circumstances: s.109(1)(b) and (c). The prescribed circumstances are set out in r.2.41 of the Regulations. Briefly, they are:

    ·     the correct information

    ·     the content of the genuine document (if any)

    ·     whether the decision to grant a visa or immigration clear the visa holder was based, wholly or partly, on incorrect information or a bogus document

    ·     the circumstances in which the non-compliance occurred

    ·     the present circumstances of the visa holder

    ·     the subsequent behaviour of the visa holder concerning his or her obligations under Subdivision C of Division 3 of Part 2 of the Act

    ·     any other instances of non-compliance by the visa holder known to the Minister

    ·     the time that has elapsed since the non-compliance

    ·     any breaches of the law since the non-compliance and the seriousness of those breaches

    ·     any contribution made by the visa-holder to the community.

  12. Each of the factors are considered below.

    The correct information

  13. The applicant’s representative submitted that correct information was supplied in good faith by Ms Hogg and Mr Gibson at the time of lodgement was were then ‘subsequently corrupted by a 3rd party for financial gain’. The Tribunal is not satisfied that the applicant and Mr Gibson supplied information in good faith as they were aware of the fraud, as found earlier.

  14. The correct information was that the applicant had not worked for the requisite three months as required by the visa and specifically did not work for EKC between 14 October 2019 and 23 February 2020 as claimed.

  15. This is given significant weight in favour of cancelling the visa as it is a requirement of the visa that the applicant complete three months of specified work in a regional area.

    The content of the genuine document (if any)

  16. This factor is not relevant.

    Whether the decision to grant a visa or immigration clear the visa holder was based, wholly or partly, on incorrect information or a bogus document

  17. The applicant and Mr Gibson were granted the second working holiday visas on the basis that they had completed the requisite work in the regional area as defined in the legislative instrument in effect at the time. This was a requirement of the granting of the visa. If the applicants had not completed the work, they would not have been granted the visas. Provision of incorrect information impacts on the integrity of the migration system as Department officials rely on information provided by them to assess claims made.

  18. The applicant and Mr Gibson, therefore, were never legally entitled to the second working holiday visas which are the subject of cancellation and the Tribunal has attributed significant adverse weight to this factor in favour of cancelling the visa.

    The circumstances in which the non-compliance occurred.

  19. It was submitted by the representative that the following matters be taken into consideration in regard to the correct information: Discrimination in the workplace, Queensland Government’s public health orders issued at the outbreak of the Covid-19 pandemic and border closures, and systemic fraud and deception by a 3rd party in the lodging of Ms Hogg’s visa application. It was submitted by the applicants that their dependence on the third party, Mr Hansol, to regularise their immigration status, cannot and should not constitute complicity in the fraud which took place.

  20. In a Statutory Declaration provided to the Department it was submitted that the decision to cancel is ‘anchored wholly on a singular piece of incorrect information with disregard to all attempts by the applicant to fulfil the regional work required’. It was submitted that she and her partner were under psychological stress due to the COVID-19 pandemic and were vulnerable with diminished capacity. She and her partner provided copies of correspondence to various employers to try and find work.  The applicant said that they flew to Queensland on 23 March 2020 where they planned to do farm work. They started off with a few days holiday in the Gold Coast. While there, they found out that two days later the Queensland/NSW border would be closed. They telephoned the farm where they planned to work and were told that the farm would not take workers from NSW. They rang other farms and got the same answer. They spoke to 30/40 farms. They then telephoned their previous employers in Sydney who said that they could have their jobs back. They then returned to NSW before the borders closed. They got their old apartment back as well. After their return they continued to look for farm work but were unsuccessful. They said that farms did not want workers from Sydney. They provided email correspondence with Farmgate Backpackers and Banana Barracks in March 2020. They said that they relied on him as they thought they would be discriminated against on the basis of their temporary residence status. Mr Jennison, the applicants’ representative noted that the applicants are ‘smart young people’ who were doing the ‘rite of passage to pick bananas in Australia’. He said what had surprised him in reviewing their case is the industrial system around backpackers. He said that backpackers’ accommodation organise the work. Ms Hogg went to the extent of booking the accommodation and then this ‘industrial system just closed down on them’. He submitted that Ms Hogg and Mr Gibson were taken advantage of by Lee Hansol who saw an opportunity and exploited it. He submitted that the email Mr Hansol sent to the applicants was generic and went out to multiple backpackers. The representative noted that he has a number of clients who received this same email. He said that his clients were vulnerable and young. They had no money, they had family back home where COVID-19 was rife. He said that in this situation ‘they were not going to look at details of the Migration Act or report the agent to OMARA’. He said that in Ms Hogg’s email to Lee Hansol she tells him that they cannot find farm work and asks him for help. He said that they could not work, and they could not go on holiday which are the two expected outcomes of this type of visa. He noted that from March to July in 2020 there were border closures so they could not travel to Queensland and even in NSW could not travel. He submitted that they did not want to bend the system and they wanted to do the right thing but in sum, unfortunately they were taken advantage of. He noted also that the Department has not been forthcoming about Lee Hansol.

  21. The Tribunal has taken into consideration the fact that the outbreak of COVID-19 in 2020 was an extraordinary and unprecedented time and it would have been very trying and disturbing for Ms Hogg and Mr Gibson. The Tribunal accepts that the applicant and her partner flew to the Gold Coast in March 2020 with the aim of doing farm work after a holiday and did try and seek three months’ work in a regional area. The Tribunal accepts that their original intentions were to comply with the law and to work in the regional area as required. The Tribunal accepts that this holiday coincided with the outbreak of COVID-19 in Australia and it became difficult to find work due to border closures and the fact that farmers did not want young people from Sydney to bring COVID-19 to their sites. The Tribunal accepts that this would have caused them significant stress, compounded by concerns about their families back home and their financial situation. The Tribunal accepts that the applicants are relatively young, with little life experience and may have been naïve. The Tribunal accepts that under these circumstances, young people may not have acted as diligently or responsibly as they may have in normal circumstances. The Tribunal has taken all these factors into consideration in favour of not cancelling the visa.

  22. However the Tribunal has not accepted the submissions of Ms Hogg and Mr Gibson that they were unaware of the general nature of the incorrect information provided as part of the application and that they were the victims of fraud. Reasons for this are set out earlier in the decision. The applicants were aware that they had not completed three months’ work in a regional area as they were required to do. The email exchange between the parties and Mr Hansol demonstrates collusion or at least acquiescence in the provision of incorrect information to the Department The fact that the applicants have not been forthright about these matters but have continued to claim that they did not know that incorrect answers were provided on their behalf, is taken into consideration in favour of cancelling the visa. The Tribunal has also given some weight in favour of cancelling the visa to the fact that when COVID-19 disrupted their plans, they did not immediately contact the Department of Home Affairs to state that they had concerns that they would not be able to fulfil the requirements of the Working Holiday visa to undertake specified work as required by the regulations, for reasons beyond their control, despite efforts to do so. They also did not contact the Department between March and July 2020. When asked about this, Ms Hogg said that she looked on the Department website but could not see any relevant information but did not contact the Department as she was stressed at the time and confined to the apartment. The Tribunal accepts that this was a stressful time, however this did not explain why they would permit an agent to provide incorrect information on their behalf, without seeking lawful assistance from the Department. The Tribunal gives this consideration some weight in favour of cancelling the visa.

    The present circumstances of the visa holder

  23. Mr Gibson said that if his visa was cancelled he would have to face enormous pressure from his family returning to his country with a cancelled visa. He said this would have a ‘bad impact’ on his mother who suffers from depression. Further he submitted that the construction industry in the UK has suffered a downturn which would make it difficult to find work. He said that there are parts of Australia they would like to see. He said that they have come all this way and have not been able to travel and now things are getting better and they do not want to go home. He said that he was just about to get sponsorship from his company when the cancellation happened.

  24. Ms Hogg said that the impact of the cancellation would be that ‘they would have to go home’. She said that they do not have sufficient savings. She submitted that they have also not had the chance to experience Australia properly because of the COVID-19 pandemic.

  25. The Tribunal has given the disappointment Mr Gibson, his mother and Ms Hogg would suffer some weight against cancelling the visa. The Tribunal has also given some weight against cancelling the visa to the fact that job opportunities may be more difficult in the UK.

  26. The Tribunal notes restrictions have been eased since June 2021 and return to the applicant’s home country may well be feasible.

    Under the present Departmental advice, the Tribunal notes the following:

    Temporary visa holders returning home

    Temporary visa holders impacted by COVID-19 can make arrangements to return to their home country, if border restrictions in that country allow.

    Temporary visa holders do not need an exemption to depart Australia. They can leave at any time, as long as border restrictions in their home country allow them to return.

    Temporary visa holders should be aware that if they wish to return to Australia while COVID-19 restrictions are in place, they will generally need a travel exemption. For more information see Coming to Australia.

    Remember the COVID-19 situation continues to change.

    Check each week:

    oborder restrictions

    oavailability of flights.

    Commercial flights are available from several major airports across Australia.

    You may also wish to find out if there are any private or government repatriation flights to your home country.If you would like further assistance to return home, you can contact your embassy or consulate in Australia.

  1. The Tribunal also notes that under the course of the second working holiday visa the applicants would have been returning to their country in late 2021. Although they have not been able to travel extensively due to restrictions imposed by COVID-19, they have been able to experience some Australian life during this time. This is given some consideration in favour of cancelling the visa.

    The subsequent behaviour of the visa holder concerning his or her obligations under Subdivision C of Division 3 of Part 2 of the Act

  2. There is no information before the Tribunal to suggest that the applicants contacted the Department to inform the Department of the non-compliance as they were aware that they had not completed three months’ work in a regional area. When asked by the Tribunal why they did not tell the Department that they had not worked in construction when they found out that this was incorrect information on their applications, they said that the first time they heard that they supposedly worked for the construction company was when the notice of intention to cancel was received.

  3. The Tribunal does not accept that they were unaware of the incorrect information, for reasons provided above. The fact that they have continued to claim that they were unaware that incorrect answers were given or provided is given some weight in favour of cancelling the visa.

    Any other instances of non-compliance by the visa holder known to the Minister

  4. There are no other instances of noncompliance by the applicant before the Tribunal.

  5. This is considered favourably against cancelling the visa although given little weight as it an expectation of all visa-holders.

    The time that has elapsed since the non-compliance

  6. The applicant and Mr Gibson have been in Australia for 18 months since non-compliance. They may have established some connections and fondness for Australia, however this time is not long enough to establish deep ties in Australia.

  7. This is considered as a neutral factor in weighing up whether to exercise the discretion to cancel the visa.

    Any breaches of the law since the non-compliance and the seriousness of those breaches

  8. There is no suggestion that the applicant has breached other laws. There is nothing to suggest that the applicants are not good citizens and that this non-compliance was out of character.

  9. This is given weight against cancelling the visa.

    Any contribution made by the holder to the community.

  10. Mr Gibson submitted to the Department that he continued to be employed and was an upstanding member of the community. He claimed that he was working in an industry of demand (carpentry and building). At the Tribunal hearing he said that they would like to do something for the community. He said that he feels like he is giving back as he is doing construction work in schools.

  11. Ms Hogg said that she has not had the chance to make any community contributions because of the COVID-19 pandemic, having only recently returned to the office. She said that she would like to do volunteer work.

  12. Their representative Mr Jennison noted that they are vaccinated and therefore considerate of the community.

  13. Although there is not significant community contribution by Mr Gibson and Ms Hogg, the fact that Mr Gibson is employed in an industry of demand, and that both applicants would like to do some volunteer work, is given a little weight in favour of not cancelling the visa.

    Other factors

  14. While the factors set out above must be considered, they do not represent an exhaustive statement of the circumstances that might properly be considered to be relevant in any given case: MIAC v Khadgi (2010) 190 FCR 248. The Tribunal may also have regard to lawful government policy. The relevant policy is set out in the Department’s Procedural Advice Manual (PAM3) ‘General visa cancellation powers’, which refers to matters such as the consequences of cancelling the visa, international obligations and any other relevant matters. This includes the following:

    whether there would be consequential cancellations under s.140

  15. There do not appear to be any consequential cancellations in this case.

    Whether the cancellation would lead to the person's removal in breach of Australia's non-refoulement or family unity obligations.

  16. There do not appear to be circumstances which enliven non-refoulment or family unity obligations.

    whether there are mandatory legal consequences, such as whether the person would become unlawful and liable to detention and removal, whether detention is a likely consequence of the cancellation decision and if so, for how long, and whether there are provisions in the Act which prevent the person from making a valid application for any visa without the Minister personally intervening.

  17. If the visa is cancelled then Ms Hogg and Mr Gibson will become unlawful and may be liable for detention under section 198 of the Act if they did not voluntarily depart. A bar under s 48 would be imposed, limiting their options to apply for further visas in Australia. They also may be prevented from applying for three years from the date of visa cancellation for certain types of visas (Public Interest Criterion 4013). However recent amendments to the Regulations[4] permit applicants whose visas have been cancelled to apply for three kinds of visas: Skilled Nominated visas, Skilled Employer Sponsored Regional visas and Skilled Work Regional visas.

    [4] Home Affairs Legislation Amendment (2021 Measures No 2) Regulations 2021

  18. These considerations are given weight in favour of not cancelling the visa.

    Any other relevant matters (including the degree of hardship that may be caused to the visa holder and any family members).

100.   Mr Jennison, the representative, referred to s. 54 of the Act, which provides that the Minister must, in deciding whether to grant or refuse to grant a visa, have regard to all of the information in the application. He submitted that, pursuant to s.54, the Minister must, in deciding whether to grant or refuse to grant a visa, have regard to all of the information in the application, but did not, and how this procedural oversight gave rise to exploitation by a nefarious 3rd party, specifically the duplication of the ‘specified work’ reference ECK. He submitted that the level of fraud by Mr Hansol is ‘systemic’. He said that there were no counterfeit payslips and the Department did not check the payslips. He submitted that there was a lack of compliance from the Department, and this is why they are ‘pushing it in this direction’. The Tribunal cannot comment on the decision-making process of the Department as it has no knowledge of it. However the Tribunal notes that the Department may have relied on the answers provided by the applicant in her application that she had worked for the employer, without knowing at the time of the visa grant that there was fraud. The Tribunal, without any further knowledge of the Department’s processes, does not reach any conclusions on this or take this factor into consideration.

101. The representative submitted that Ms Hogg and Mr Gibson were not afforded natural justice in that they were not told of the false information prior to the s.107 notice being issued, referring to s. 57 and s. 97 of the Act. In regard to s. 57, it was submitted that the Department did not raise the systemic fraud with the applicant in an appropriate time frame (information located 31 August 2020 and raised with applicant on 3 May 2021).

102. The Tribunal notes that Section 57 of the Act refers to provision of information relevant to a visa refusal and is not relevant to cancellation. (Section 97 is a definition provision).

103. The Tribunal has considered the representative’s argument that Ms Hogg and Mr Gibson were not afforded natural justice as they were not provided with information about the provision of incorrect information for ten months after the Department knew about it. It was argued that at this time it was too late to rectify the error. He said that the Department found out about the incorrect information in August 2020 but waited for ten months before issuing the s.107 Notice and inviting Ms Hogg and Mr Gibson to comment.

104. The Tribunal is unaware of why it took the Department so long to provide a s. 107 Notice to Mr Hogg and Mr Gibson and agrees that the Department should have been or should be investigating Mr Hansol’s unlawful behaviour. However Ms Hogg and Mr Gibson could have rectified the error at any time after the grant as they were aware that they had not worked for three months in a regional area and that the applicant had included incorrect information. Furthermore, there was no denial of natural justice as they were provided with an opportunity to comment or respond to the s.107 notice.

105.   The fact of the Department delay is not therefore considered in favour or against cancelling the visa.

Conclusions as to whether the visa should be cancelled

106.   The Tribunal has considered all the above factors cumulatively.

107.   Factors against cancellation include Ms Hogg and Mr Gibson’s otherwise good characters, their youth and naivety, the stress and confusion which the COVID-19 pandemic and lack of work opportunities created, the impact of this on their decision-making ability, and consequences on the eligibility for certain visas for the next three years.

108.   However, overall these factors are outweighed by the factors which indicate that the visa should be cancelled.  The Tribunal finds that Ms Hogg and Mr Gibson would not have been granted the second working holiday visas if the correct information had been provided in their applications. The Tribunal also finds that they were aware that Mr Hansol would provide incorrect information in their applications. While they are otherwise good citizens, the fact of their awareness of the non-compliance is given significant weight in favour of cancelling the visa, and outweighs the other factors such as distress that cancellation may cause them and restrictions on their eligibility for grant of visa for the years to follow. The integrity of the migration system depends on honesty. It is a serious matter to be complicit in the giving or providing of incorrect information to the Australian government. The Tribunal notes also that the second working holiday visas would have expired in late 2021 such that they would have been returning at this time. There is also no evidence that the applicants would suffer harm if they return to their country where most of their family lives.

CONCLUDING PARAGRAPH

109. The Tribunal has decided that there was non-compliance by the applicant in the way described in the notice given under s.107 of the Act. Further, having regard to all the relevant circumstances, as discussed above, the Tribunal concludes that the visa should be cancelled.

DECISION

110.   The Tribunal affirms the decision to cancel the applicant’s Subclass 417 (Working Holiday) visa.

Jane Marquard
Member



ATTACHMENT – Migration Act 1958 (extracts)

5Interpretation

(1)In this Act, unless the contrary intention appears:

bogus document, in relation to a person, means a document that the Minister reasonably suspects is a document that:

(a)     purports to have been, but was not, issued in respect of the person; or

(b)     is counterfeit or has been altered by a person who does not have authority to do so; or

(c)      was obtained because of a false or misleading statement, whether or not made knowingly.

97Interpretation

In this Subdivision:

application form, in relation to a non‑citizen, means a form on which a non‑citizen applies for a visa, being a form that regulations made for the purposes of section 46 allow to be used for making the application.

passenger card has the meaning given by subsection 506(2) and, for the purposes of section 115, includes any document provided for by regulations under paragraph 504(1)(c).

Note:Bogus document is defined in subsection 5(1).

98Completion of visa application

A non‑citizen who does not fill in his or her application form or passenger card is taken to do so if he or she causes it to be filled in or if it is otherwise filled in on his or her behalf.

99Information is answer

Any information that a non‑citizen gives or provides, causes to be given or provided, or that is given or provided on his or her behalf, to the Minister, an officer, an authorised system, a person or the Tribunal, or the Immigration Assessment authority, reviewing a decision under this Act in relation to the non‑citizen’s application for a visa is taken for the purposes of section 100, paragraphs 101(b) and 102(b) and sections 104 and 105 to be an answer to a question in the non‑citizen’s application form, whether the information is given or provided orally or in writing and whether at an interview or otherwise.

100Incorrect answers

For the purposes of this Subdivision, an answer to a question is incorrect even though the person who gave or provided the answer, or caused the answer to be given or provided, did not know that it was incorrect.

101Visa applications to be correct

A non‑citizen must fill in or complete his or her application form in such a way that:

(a)all questions on it are answered; and

(b)no incorrect answers are given or provided.

107Notice of incorrect applications

(1)If the Minister considers that the holder of a visa who has been immigration cleared (whether or not because of that visa) did not comply with section 101, 102, 103, 104 or 105 or with subsection (2) in a response to a notice under this section, the Minister may give the holder a notice:

(a)     giving particulars of the possible non‑compliance; and

(b)     stating that, within a period stated in the notice as mentioned in subsection (1A), the holder may give the Minister a written response to the notice that:

(i)if the holder disputes that there was non‑compliance:

(A)shows that there was compliance; and

(B)in case the Minister decides under section 108 that, in spite of the statement under sub‑subparagraph (A), there was non‑compliance—shows cause why the visa should not be cancelled; or

(ii)if the holder accepts that there was non‑compliance:

(A)give reasons for the non‑compliance; and

(B)shows cause why the visa should not be cancelled; and

(c)      stating that the Minister will consider cancelling the visa:

(i)if the holder gives the Minister oral or written notice, within the period stated as mentioned in subsection (1A), that he or she will not give a written response—when that notice is given; or

(ii)if the holder gives the Minister a written response within that period—when the response is given; or

(iii)otherwise—at the end of that period; and

(d)     setting out the effect of sections 108, 109, 111 and 112; and

(e)      informing the holder that the holder’s obligations under section 104 or 105 are not affected by the notice under this section; and

(f)      requiring the holder:

(i)to tell the Minister the address at which the holder is living; and

(ii)if the holder changes that address before the Minister notifies the holder of the Minister’s decision on whether there was non‑compliance by the holder—to tell the Minister the changed address.

(1A)The period to be stated in the notice under subsection (1) must be:

(a)     in respect of the holder of a temporary visa—the period prescribed by the regulations or, if no period is prescribed, a reasonable period; or

(b)     otherwise—14 days.

(1B)Regulations prescribing a period for the purposes of paragraph (1A)(a) may prescribe different periods and state when a particular period is to apply, which, without limiting the generality of the power, may be to:

(a)     visas of a stated class; or

(b)     visa holders in stated circumstances; or

(c)      visa holders in a stated class of people (who may be visa holders in a particular place); or

(d)     visa holders in a stated class of people (who may be visa holders in a particular place) in stated circumstances.

(2)If the visa holder responds to the notice, he or she must do so without making any incorrect statement.

108Decision about non‑compliance

The Minister is to:

(a)consider any response given by a visa holder in the way required by paragraph 107(1)(b); and

(b)decide whether there was non‑compliance by the visa holder in the way described in the notice.

109Cancellation of visa if information incorrect

(1)The Minister, after:

(a)     deciding under section 108 that there was non‑compliance by the holder of a visa; and

(b)     considering any response to the notice about the non‑compliance given in a way required by paragraph 107(1)(b); and

(c)      having regard to any prescribed circumstances;

may cancel the visa.

(2)If the Minister may cancel a visa under subsection (1), the Minister must do so if there exist circumstances declared by the regulations to be circumstances in which a visa must be cancelled.

Details
AGLC
Hogg (Migration) [2022] AATA 187
Case
[2022] AATA 187
Decision Date

CaseChat Overview and Summary

The Administrative Appeals Tribunal considered the decision to cancel the visa of Ms. Hogg, who had applied for a Working Holiday (Extension) (subclass 417) visa. The dispute arose from the applicant's assertion that she had completed three months of specified work in a regional area while holding her first visa, an assertion later contradicted by the employer. Ms. Hogg claimed that the incorrect information provided in her visa application was due to fraudulent conduct by a migration agent, compounded by the stress and confusion caused by COVID-19 restrictions, unavailability of work, and workplace discrimination.

The Tribunal was required to determine whether Ms. Hogg had failed to comply with the requirements of the *Migration Act 1958* (Cth), specifically section 101, which mandates that visa applicants provide correct answers in their applications. A further issue was the validity of the notice of intention to consider cancellation issued by the Department under section 107 of the Act. The Tribunal also had to consider whether the alleged fraudulent conduct by the migration agent vitiated the application and whether the Department had adequately investigated the claimed work information.

The Tribunal reasoned that the notice of intention to consider cancellation was valid and complied with statutory requirements. It found that Ms. Hogg had provided incorrect answers in her visa application, specifically stating she had completed three months of specified work when the employer later confirmed she had not. While acknowledging the applicant's submissions regarding the impact of COVID-19, reliance on a migration agent, and potential fraud, the Tribunal concluded that these circumstances did not negate the fact that incorrect information was provided. The Tribunal applied the principle that a visa holder is responsible for the accuracy of information provided in their application, even if completed by an agent, unless specific conditions are met to vitiate the process due to fraud. The Tribunal found no evidence to support the claim that the agent's conduct "stultified" the statutory decision-making processes in a way that would invalidate the cancellation.

The Tribunal affirmed the decision to cancel Ms. Hogg's visa.

Orders

Orders of the court

Full text does not contain this section.

Background

Background to the litigation

Full text does not contain this section.

Evidence

Evidence Before The Court

For the following reasons, the Tribunal has concluded that the decision to cancel the applicant’s visa should be affirmed. CONSIDERATION OF CLAIMS AND EVIDENCE Section 109(1) of the Act allows the Minister to cancel a visa if the visa holder has failed to comply with ss. 101, 102, 103, 104, 105 or 107(2) of the Act. Extracts of the Act relevant to this case are attached to this decision. Broadly speaking, these sections require non-citizens to provide correct information in their visa applications and passenger cards, not to provide bogus documents and to notify the Department of any incorrect information of which they become aware and of any relevant changes in circumstances.Validity of the notice The exercise of the cancellation power under s.109 of the Act is conditional on the Minister issuing a valid notice to the visa holder under s. 107 of the Act (the Notice of Intention to Consider Cancellation (s. 107 Notice)), providing particulars of the alleged non-compliance. Where a notice is issued that does not comply with the requirements in s.107, the power to cancel the visa does not arise. In the present matter, the Tribunal is satisfied that the delegate had reached the necessary state of mind to engage s.107 and that the notice issued under s. 107 on 3 May 2021 complied with the statutory requirements.The first issue for the Tribunal: – was there non-compliance as described in the s.107 notice? The first issue before the Tribunal is whether there was non-compliance in the way described in the s.107 notice, being the manner particularised in the notice. The non-compliance identified and particularised in the s.107 notice was non-compliance with s. 101 of the Act. Section 101 provides that a non-citizen must fill in or complete his or her application form in such a way that no incorrect answers are given or provided.The non-compliance as described in the s.107 Notice 3 May 2021 In the s.107 Notice, the Department provided the following particulars of grounds for cancellation:On 10 July 2020 you lodged an application for a Working Holiday (Extension) (subclass 417) visa using the Department’s online lodgement facility, providing the following answers on the electronic visa form:In response to the question ‘Has the applicant undertaken 3 months of specified work as the holder of a first Working Holiday visa (subclass 417)?’ you answered ‘Yes’.Under the heading ‘Details of specified work undertaken’, you provided the following answers (in part):Legal registered name: EKCTrading name: EKCAustralian Business Number (ABN): 52607542503Postcode: 2540Industry type: ConstructionIndustry type sub-group: ConstructionDate from: 14 October 2019Date to: 23 February 2020Total days worked: 90Under the heading ‘Working holiday declarations’, in response to the question ‘Are applyingfor their second Working Holiday visa (subclass 417) and have completed 3 months ofspecified work as the holder of a first working holiday visa’, you answered ‘Yes’.Based on the above information, as well as meeting other relevant criteria, you were grantedyour Working Holiday (Extension) visa on 10 July 2020.Subsequent information received by the DepartmentThe Department initiated employment verification checks with EKC CONSTRUCTIONPTY LTD, the business registered under ABN 52607542503, to verify your employmentclaims. On 31 August 2020, EKC CONSTRUCTION PTY LTD contacted the Department and advised that you never worked at their business.

Decision

Reasons for decision

The representative argued that section 101(b) was not enlivened as the applicant did not witness or consent in the answers given and section 98 did not apply as it was ‘disabled through an act of fraud and deception’ by a third party. It was submitted that:Case Law also identifies in Kaur v Minister for Immigration and Border Protection [2019] FCAFC 53 (3 April 2019). Indeed, as in Kaur, there is no evidence capable of supporting some kind of deliberate strategy, or conscious choice by Ms Hogg, to provide false information in the visa application that might nonetheless be relied on by the delegate to grant her a visa. She supplied what she was told to in the belief that information would be used lawfully. She did what she did, because time, border closures, a global pandemic, employment knockbacks, discrimination and an urgency to regularize her visa status conspired to cause reliance on their ‘expat’ support network and Lee Hansol’s dubious representation. As reference for the Delegate and to put beyond contention any claim my client exercised ‘RECKLESS indifference’ in their actions (or lack thereof to question); a definition pertaining ‘Dependence’ and complicity in fraud can also be found in Kaur, where the court found in SZFDE v Minister for Immigration and Citizenship [2007] HCA 35: ‘Dependence or reliance is also not the same as reckless indifference. As the Full Court noted in Gill at [50]:Further, The Full Court in Singh v the Minister at [52] makes clear…having regard to authorities such as SZFDE and Minister for Immigration and Citizenship v SZLIX (2008) 245 ALR 501 at [33] [that] it will be necessary to find that the agent’s conduct is not only a fraud on the visa applicant but must also stultify one or more aspects of the relevant statutory decision-making processes under the Migration Act.In Sum and to rule out any misunderstanding of our interpretation of the above case law in regard section 98 of the Act which ‘provides that a visa applicant who does not fill in his or her own application form will be taken to have done so if he or she causes it to be filled in or if it is otherwise filled in on his or her behalf’; we draw deliberate reference to Singh v Minister for Immigration and Border Protection [2016] FCAFC 141; 247 FCR 554, Gill v Minister for Immigration and Border Protection [2016] FCAFC 142; 248 FCR 398, and SZFDE v Minister for Immigration and Citizenship [2007] HCA 35; 232 CLR 189. Where The presence or absence of the SZFDE preconditions of whether there is a fraud on the visa applicant, and whether the administrative power or process is disabled is enlivened. Accordingly, section 98’s power, contrary to what was highlighted in Ms Hogg’s NOICC, has on application of the above, been disabled and should not be applied to hold my client to account in the fraud that has taken place both to them and the Department. Again, in SZFDE v Minister for Immigration and Citizenship [2007] HCA 35 2 August 2007 S118/2007 the High Court states Any application of a principle that "fraud unravels everything", requires consideration first of that which is to be "unravelled", and secondly of what amounts to "fraud" in the particular context.’ In our case, a purported Migration Agent had acted fraudulently for personal gain, to extract monies under false pretences and dissuade visa applicants through fraudulent behaviour from remedying any falsities. In my client’s case Ms Hogg had indeed been DISSUADED from reviewing, signing, following up or rectifying their application, NOR were they provided their IMMI number, TRN or account details through which the application was made, remaining (until notification) unable to detect any fraud or misrepresentation which had been made.Decision of the Department to cancel the visa

Ratio Decidendi

Legal Principle Established

It was submitted that:As specified in Ms Hogg’s statutory declaration and the background above; the impact of the Covid-19 pandemic, national border closures, miss-information regarding the working holiday visa program, vulnerability as a result of discrimination and general welfare related stress on an individual’s psychological state cannot be underestimated. Accordingly, in evaluating the circumstances that lead to non-compliance the Department is reminded that the assumptions or decisions made by Ms Hogg on July 8th/9th 2020 were undertaken in the context of an apocalyptic pandemic lock down atmosphere (March – July 2020) As such, her ability to scrutinise complex migration agent interaction, visa application processes or migration law was significantly diminished compared to her need to focus on maintaining gainful employment, and basic welfare.Further we submit that Ms Hogg’s susceptibility to fraud and criminality was at this time increased due to her vulnerability and lack of support, particularly as national and state borders closed around her. By consequence, into this frame Lee Hansol exploited Ms Hogg’s vulnerability through an elaborate and industrial scale fraud that promised to facilitate a second 417 visa for her. She was in no position to question the processes, was unaware that false information would be submitted in her name and at no stage did she witness the application that was made. The circumstances that lead to the noncompliance in this instance were subversive, orchestrated by a third party (Lee Hansol) and beyond Ms Hoggs control. Ms Hogg is by consequence of the circumstances a victim. As specified in Ms Hogg’s statutory declaration and the background above every work application in Queensland was met with a rejection with some employers citing Queensland Public Health Orders as the reason for refusal, to this end Ms Hogg has supplied several items to support this claim. It was Ms Hogg’s belief, a belief that helped frame her reliance and dependence on the advise of Lee Hansol that any search for ‘specified work’ would be met with discrimination on the basis of her national extraction and temporary residency status. In the Delegate’s consideration of the methodology and duplication used by Lee Hansol, we ask if consideration was made at any stage as to if the application or references used by Lee Hansol were escalated to the Forensic Document Examiners Unit at the DHA or if at any stage there existed irregularities of concern? It would seem given the industrial level of replication of the fraud that the Department was not aware or made public endeavours sooner to stop individuals like Ms Hogg from becoming victim to the fraud. For Clarity, Ms Hogg did not collude in the fraud, nor was reckless or indifferent to the fraud, she was oblivious to it; and when reaching out to Lee Hansol, was of the legitimate understanding was engaging an Agent to get a ‘covid exemption’ given Jade the hairdressers reference: “this agent sorted my covid visa and can help you get your second 417 visa.”It is at this point that Lee Hansol’s understanding of Departmental processes, (i.e. Automated grants, non-consideration of evidence pertinent to the application, IMMI account creation, 417 checks and balances and VAC payment) was maliciously leveraged and manipulated for financial gain. Lee Hansol’s fraud entrapped its victim, it was a fraud in which the mechanisms used to dupe victims had been pre-determined and tested, one in which the fraud’s mechanics were initiated and personal details surrendered, victims were powerless to either identify or address to what extent a fraud had even taken place. Further, Lee Hansol’s deception was so successful that it became the means and point of difference for Lee Hansol’s marketing operation, through social media and Expat word of Mouth networks to give the effect that this ‘Agent’ was the agent to use to get a covid exemption to qualify for a second 417 visa in light of the Covid outbreak. Indeed, there is a legitimate question to be asked as to how and when the DHA became aware of the spectre of Lee Hansol’s Scheme, how many individuals have been duped by the fraud, the level of exact replication of each fraud and where in the timeline of deceptions by Lee Hansol where my client’s sit, beginning, middle or end? With respect, it is the industrial scale and mechanics of the fraud undertaken by Lee Hansol, to which we now draw the Delegates attention; specifically, as the level of fraud undertaken clearly vitiates Ms Hogg’s visa application under s98 of the Act, and her capacity to have ‘Taken to have made an application,’. Again, contrary to The Migration Agents Act 1998, there was no client agreement supplied, no supply of the application for review and no instruction that Ms Hogg would be required to provide false or misleading information. Conversely, should the Delegate decide the very act of Ms Hogg engaging Lee Hansol by email within the context of the Covid-19 panic and border closures, albeit in a manipulative and fraudulent way provides the validity required to enliven s98 and ability for Lee Hansol to act on Ms Hoggs behalf; it needs to be highlighted that at the heart of section 98 is its focus on ‘validity’ and the visa application process, a validity requirement that was disabled by reason of the HCA determination in SZFDE where there is:‘A need in the context of public law for a fraud …to vitiate those processes, and be capable of “unravelling” decisions or conduct.’ Finds exemplar, as Ms Hogg entered into their relationship with Lee Hansol on the pretext Lee Hansol could represent her and make a valid application. Further, Lee Hansol’s reluctance to provide an agency agreement, form 956, a consumer guide, access to the Code of Conduct, a MARN number or any of the other identifiers required under the Migration Agents Act 1998, typifies the extent to which Lee Hansol sought to disassociate themselves from the actual application and representation.Put simply, section 98 was leveraged by Lee Hansol to entice applicants as a means to make valid representation, defraud clients and then (it would seem) extricate themselves after the fact from the fraud, given the meaning of section 98 lays blame for any false claim at the feet of the applicant and in this case equal victim to the Department of the fraud.