Duracell Australia Pty Ltd v Union Carbide Australia Ltd
[1988] FCA 644
•11 Feb 1988
c
JUDGMENT No. L%. ../.-L
CATCHWORDS
Trade Practices Act, 6 . 5 2 - Interlocutory injunction - Comparison
advertising - Claim in advertisement that tests proved respondent's battery lasted longer than applicantis -
Discretionary factors in such a case - Principles applicable to comparison advertising - Ranner in which such advertising may mislead - Evidence re tests - Appropriate costs order.
Trade Practices Act 1974 - 6 . 5 2
DURACELL AUSTRALIA PTY LIRITED -V- UNION CARBIDE AUSTRALIA LIMITED NSW G.1327 OF 1988
Burchett J.
Sydney2 November 1988
.
IN THE FEDERAL COURT OF AUSTRALIA
)
NEW SOUTH WALES DISTRICT REGISTRY ) No. G.1327 of 1988 ) GENERAL DIVISION 1
BETWEEN:
DURACELL AUSTRALIA PTY
LIMITED
Applicant
- AND : UNION CARBIDE AUSTRALIA
LIMITED
Respondent
MINUTE OF ORDERS OF THE COURT
Judge Making Orders: Burchett J. Where Made: Sydney Date of Orders: 2 November 1988 THE COURT ORDERS THAT:
(1) UPON the applicant undertaking to pay to any party adversely affected by the interlocutory injunction or
undertaking such compensation (if any) as the court
thinks just, in such a manner as the court directs, the
court orders until further order, that the respondent be
restrained by itself, its servants or agents orotherwise howsoever from:-
(a)
in trade or commerce, in connection with the supply or possible supply of the respondent's Energizer
battery (hereinafter called the "respondent's product") or in connection with the promotion by
any means of the supply or use of the respondent's
product:
(i) broadcasting, transmitting, dissemlnating,
reproducing, or publishing; or
(ii) causing, procuring or arranging for the
broadcasting, transmission, dissemination,
reproduction or publication through the
medium of television, radio, wireless or
similar means of communication of,the television commercials, (hereinafter called the
"Television Commercial") which appear on the
.
L .
videotapes which are exhibits MB1 and MB2 to the affidavit of Mitchell Baker sworn 26 October 1988.
(b)
In trade or commerce, in connection with the supply or possible supply of the respondent's product or in connection with the promotion by any means of the supply or use of the respondent's product:
(i) broadcasting, transmitting, disseminating,
reproducing or publishing; or
(ii) causing, procuring or arranging for the
broadcasting, transmission, dissemination,
reproduction or publication through the
medium of television, radio, wireless or
similar means of communication of, any part of the Television Commercials or any other
television commercial which asserts or implies that: (A) the Energizer batteries currently on the
market and available to the public in
Australia last longer on average than theDuracell batteries.
(B) the Energizer "AA" size batteries currently on
the market and available to the public in Australia last longer on average than the
Duracell "AA" size batteries;
(C) the Energizer batteries currently on the
market and available to the public in Australia are made according to a new process or to new specifications which makes them last longer on average than the Duracell batteries.
(c)
In trade or commerce, in connection with the supply or possible supply of the respondent's product, or
in connection with the promotion by any means of the supply or use of the respondent's product,
causing, procuring, arranging or permitting the
transmission, dissemination, broadcasting,
reproduction or publication (whether by means of
television, motion pictures, audio visual
cassettes, wireless, radio, newspapers, periodicals
or other publication or by means of any other form
of advertising or promotion) of any part of the
transcripts (hereinafter called the "Transcripts"),
copies of which are Annexures A and B to the
affidavit of Mitchell Baker sworn 26 October 1988.
( 2 ) The applicant's costs of the application for
interlocutory relief be its costs in the principal
application.NOTE : Settlement and entry of orders is dealt with in Order 36
of the Federal Court Rules.
.
IN THE FEDERAL COURT OF AUSTRALIA ) 1 NEW SOUTH WALES DISTRICT REGISTRY 1 No. G.1327 of 1988 1 GENERAL DIVISION 1
BETWEEN: DURACELL AUSTRALIA PTY LIMITED
Applicant
AND : UNION CARBIDE AUSTRALIA LIMITED
Respondent
REASONS FOR JUDGMENT
BURCHETT J.
This was application n for an i terlocutory
injunction to restrain the respondent, pending the hearing of
the principal application, from continuing to promote its
batteries by means of a particular television advertising
campaign. The advertisements in question, as telecast since a recent date in October, have taken
two forms, which are not
significantly different. A third version of the advertisement
is proposed to be telecast in the near future. While insisting
that no admissions were made, the respondent put forward the third version as clarifying one criticised aspect of each of
the current versions, while the applicant claimed that the
alleged clarification was a confession which did not at all avoid.
.
Late on the day of the hearing, at the conclusion of submissions, I made certain orders, reserving my reasons which
I now deliver. I also reserved the question whether those
orders should be amplified by further orders.
Though a small amount of evidence was directed to
discretionary considerations and the balance of convenience, the parties concentrated, in evidence and in submissions, on the issues to be tried. I think they were right in doing so. If the applicant could make out a sufficiently serious case to be tried, I think the other considerations would in this case,
on balance, favour the applicant obtaining relief. It is of
course clear that, in the ultimate exercise of discretion, it is not necessary to keep the factors rigidly compartmentalised,
but they may be considered together: Aboriginal Development
Commission v. Ralkon Agricultural CO Pty Ltd (1987) 15 F.C.R.
159 at 163-164; Sharp v. Deputy Federal Commissioner of
Taxation (1988) 88 A.T.C. 4259 at 4266-7. In the present
matter, if a sufficient case is made out, the public interest
protected by the Trade Practices Act 1974 (that consumers
should not be deceived - see World Series Cricket Pty Ltd v.
Parish (1977) 16 A.L.R. 181 at 186-187, 191); the nature and
circumstances of the advertising campaign in question (which may be seen as a new campaign aimed at disturbing the status quo in the market for alkaline batteries which has been shared
fairly evenly between the parties); the very great difficulty
of compensating the applicant adequately by an award of damages
should it be left to that remedy and ultimately succeed; and
the undisputed ability of the applicant to answer to its J. undertaking as to damages should it fail (though these damages also would be difficult to assess, but not, I think, nearly as
difficult as in the converse case to which I have already
referred), all combine to favour granting relief should a
serious question be shown. It does not necessarily follow that
relief must be granted if a barely sufficient case is
established; as I have said, the ultimate decision may be made on a balance that takes all the considerations into account together.
Videos of the two versions of the advertisement, and a
video of the proposed version, were tendered in evidence,
together with ranscripts of what is said (including
descriptions of what is seen) when the videos are played. For
the purpose of these reasons, I am content to adopt the transcripts of the two advertisments annexed to the affidavit of the respondent's product manager, Mr York. I have not attempted to resolve some extremely slight differences between
these transcripts and the transcripts put forward by the
applicant. In any case, in this interlocutory proceeding no
finding is other than provisional. As I have said, the two
versions of the advertisement which have appeared are almost the same, the principal difference being a variation of some buffoonery involving the silencing of a clownish character by whom attention is gained at the beginning. In one version,
this is done by a bucket being put over his head. I set out the description of the scenes and record of the dialogue of
this version from Mr York's affidavit:
"VIDEO AUDIO
1. JACKO IN CLOSE UP. SAYS JACKO: OI! Energizer.
"01". TAKES A DEEP B R E A T H , m a t t e r y lasts....
BUT BEFORE HE GETS (Then muffled under STARTED A MILD MANNERED bucket)
BOFFIN COMES IN AND
COVERS HIS HEAD WITH A BUCKET. BOFFIN LEANS FORWARD CONSPIRATORIALLY.
JACKO AT FIRST STARTLED, WITH MUFFLED CRIES, FROM HERE ON FOLLOWS THE
BOFFIN: Sorry, but it
VOICE OF THE BOFFIN
m be done.. . . WHEREVER HE GOES.
2 . WE BRING ON FROM CAMERA We Want to gUietly LEFT A SEPARATE SCENE: show you why new TWO AA SIZE BATTERIES, Energizer Double AA
ONE ENERGIZER THE OTHER batteries last longer
DURACELL. THEY'RE on average than BEING FILLED BY A PETROL Duracell.
PUMP TYPE DEVICE. GRAPHIC:
"TESTS PROVE IT IN AA SIZE".
3 . THE PUMP FILLING DURACELL YOU see O U T PULLS OUT, AND THE technology means we
DURACELL IS NOW PLUNGED can pump more energy
INTO DARKNESS. A BEAT into new Energizer.
LATER WE WITHDRAW THE It's like petrol in a PUMP FILLING ENERGIZER.
car. The more YOU put in the further you go.
4 . WE WIPE OFF THIS SCENE We put more in. We
TO REVEAL BOFFIN. JACKO last longer On
STANDS NEXT O HIM, average. A fact. NODDING AGREEMENT. BOFFIN
REMOVES THE BUCKET TO
ALLOW JACKO HIS 01. JACKO: Oi !
5 . END WITH THE WORD MVO: New Energizer, ENERGIZER. LASER EFFECT 33% long lasting
UNDERLINES WORD WITH battery. SOUND FX. WE THEN CREATE AA SIZE BATTERY AROUND NAME. BATTERY REDUCES IN SIZE AND MOVES INTO
VERTICAL POSITION AND WE CREATE ENERGIZER AA 4 PACK
AROUND IT ." A careful perusal of the dialogue reveals that the
claim about the Energizer battery, that it "last(s) longer on average", a claim of which the video declares "tests prove it
in AA size", may actually be limited to a new type of
Energizer, and to only the AA size of that type. But the
advertisement is screened for 30 seconds. The applicant's argument is that the overall impression left by it is what
counts; so brief a message, presented in such a boisterous form, does not invite analysis, but loudly demands acceptance of what it asserts as a proven fact.
As bearing on what the advertisement would actually
convey to a viewer, the applicant points out that, until last nay, an advertisement was telecast which any viewer who had
seen it would be likely to associate with the present
advertisements, because of the similarity of its dramatis
personae, its vi ual impact and its me sage. That
advertisement made claims about the ability of the respondent's Energizer batteries to last longer than Duracell batteries. The similarity would, it is suggested, be likely to recall the
impression made by those advertisements. This is significant in at least two ways: it might lead a viewer to regard the
claim as a repetition of one with which he was already
familiar; and because that claim was general, relating to Energizer batteries not limited to a new type of Energizer battery, it might cause him to miss ambiguous indications that the present advertisements make a different and narrower claim.
The older advertisement was discontinued as a result of proceedings in this court, and it was expressly conceded before
me by counsel for the respondent that he did:
"not seek to put forward any tests to
substantiate that the claims apply to the old
technology batteries, and that is why the advertisements repeatedly say 'new'."
If the two advertisements are considered against that
background, the applicant submits, it is obvious that the opening statement:
"Oil Energizer. No battery lasts . . . ' l
might not be as guilelessly meaningless as it appears. (The
alternative version does not include the word "lasts", but there is evidence that in it the character speaking the opening
lines mouths the words "lasts longer".) The word "Energizer" is not qualified either as to size or type, and the incomplete
sentence would naturally lead the mind to a completion; the
completion likely to be supplied by a viewer who had seen the
earlier advertisements would almost inevitably be that
Energizer lasts longer than the one other brand of alkaline battery commonly available on the Australian market, namely, Duracell.
It is only after attention has been caught with this
emphatic message about Energizer batteries that the second character in the advertisement declares:
"New Energizer Double AA batteries last longer on
average than Duracell."
l .
It is true that this statement includes the words "new" and
"Double AA", but the viewer's attention is at that stage divided between what is being said and the video portrayal of
an Energizer battery and a Duracell battery being filled. In
the portrayal, by the simple device of putting the Duracell battery further away from the camera, the Energizer appears
bigger and is more clearly defined, It is also represented as
being filled for longer. A written Statement appears on the screen: "TESTS PROVE IT IN AA SIZE".
It is submitted, for the applicant, that the "it" alleged to be
proved might be taken to be the original general statement about the superiority of Energizer batteries, and not a limited statement about new AA batteries. "It" is proved "in AA size";
but while the proposition is so proved, it remains a general
proposition. From this point of view, it may be significant that the spoken words do not refer to Duracell AA Batteries as the batteries allegedly inferior, but perfectly generally to Duracell.
The very next statement is: "You see our technology means we can pump more energy into new Energizer."
This statement is not limited to the AA slze, and the claim about "our technology" might naturally be taken as a general
one. The advertisement goes on with another general claim:
"We put more in. We last longer on average. A fact."
A viewer would be unlikely to understand this claim as limited
to batteries of a particular size, manufactured after a
particular recent date. The final message refers to "New
Energizer, - the long lasting battery." It again omits reference to the one size claimed to have been tested, and although that
size appears visually on the screen, it perhaps does so rather
as a particular example of the Energizer battery than as the
only type of battery about which the claim is truly made.
In connection with aclaim to have asuperior
technology, and an unqualified claim that "We - put more in" and
"We - last longer on average", the use of the expression "AA" once orally, and ambiguously (at best) in writing, and the use
of the adjective "new", may be an inadequate warning that the general message cannot be taken at face value.
The evidence shows that Energizer batteries, of AA
size, are readily available which were not manufactured according to the new technology. The claims made, even if true
of the new technology, do not apply to those batteries. A
consumer with excellent vision, exceptional powers of observation, and a retentive memory, might perhaps notice that batteries he was about to buy were not exactly as illustrated
in the television advertisement. The difference 1s minute - it
consists of a line on the outside of the battery, and on the
packet, presenting perhaps a stylized glowing match. The
advertisement does not tell the consumer that there are large numbers of Energizer batteries in the shops which are not the "new Energizer" batteries referred to in the advertisement; and the get-up of the batteries, apart from the symbol I have mentioned, is the same. That get-up is of a visually busy type, so that the one new feature in no way stands out. A
reasonable consumer, particularly if he has a general recollection of the previous advertising campaign, may well
think that batteries manufactured within the last twelve
months, and presently available in the shops, would be "new"
within the meaning of the advertisement. Especially is this so in relation to alkaline batteries, which might all with perfect
propriety be referred to as "new" in the sense that they are a
recent development compared with carbon batteries. Carbon
batteries are still on the market in very large numbers.
It is not necessary or appropriate, at this
interlocutory stage, to reach decision a whether the
conclusione suggested above are in fact correct. It is
sufficient, and perhaps more than sufficient, to hold, as I do,
that they are strongly arguable. If it is correct that the
consumers that it is a proven fact that the Energizer AA advertisement is likely to convey the impression to reasonable batteries presently available in the shops last longer on
average than Duracell batteries, the advertisement is
significantly misleading. If, too, a similar impression is
conveyed with respect to Energizer batteries generally, by
comparison with Duracell batteries generally, then again the advertisement is misleading.
I was referred by counsel for the respondent to
Parkdale Custom Built Furniture Proprietary Limited v. Puxu
Proprietary Limited (1982) 149 C.L.R. 191 in support of what
amounted to a proposition that a consumer who bought the old
Energizer batteries on the faith of the advertisement would be
a victim of his own naivety or carelessness, rather than of
anything misleading in the advertisement. I do not think it is valid to compare what may reasonably be expected of a purchaser of expensive furniture with what may be expected of a purchaser
of a handful of small items such as batteries. For the very reason that a purchaser of cheap commodities cannot sensibly be
expected to devote much time and thought to the weighing of statements made about them by their producers, it seems to me
that an inaccurate statement or an ambiguously qualified
statement may often be found to be misleading. In the area of
comparison advertising, it has repeatedly been said that
particular care is required. An unfair comparison may, quite simply, because it is unfair, be misleading. It may mislead a consumer into thinking there is a basis for a choice where, in
truth, there is not; or that a choice may be made on grounds
which are not truly valid. See Colgate Palmolive Pty Ltd v. Rexona Pty Ltd (1981) 37 A.L.R. 391 at 401; State Government Insurance Commission v. J.M. Insurance Pty Ltd (1984) A.T.P.R.
45359 at 45362-45363; Hospitals Contribution Fund of Australia Limited v. Switzerland Australia Health Fund Pty Limited (1987)
A.T.P.R. 48949 at 48950-48951.
..
The respondent indicated that it proposed to make changes in the advertisement in the very near future, designed
to limit clearly the claims made to the new type of AA
batteries. I was asked to exercise my discretion against granting an interlocutory injunction on the basis that this was
about to be done. There were two reasons why I did not accede to the submission. In the first place, the suggested changes
did not appear to me to be adequate. In the second place, a
proposal to telecast acceptable advertisements in the future would not justify a continuance of unacceptable advertisements
in the meantime. There was no suggestion that a retraction would be telecast, or that the terms of the new advertisement
would actually draw attention to the problem created by the
the correction be needed, a change so subtly shaded might well old. Far from correcting the matter, if
terms of
escape the attention of a viewer already imbued with the existing message. The impression originally gained might be reinforced by the repetition of a closely similar message, not corrected.
The applicant also claims that the advertisements,
even if understood as confined to the new technology batteries in the AA size, would remain misleading. The statement "tests
prove it in AA size" was supported only by a limited number of
tests. These tests were performed in Hong Kong, and the only
evidence concerning the procedures adopted was that supplied by the brief written reports of the laboratory. These showed, in the case of three tests of samples supplied by the respondent,
the dates reports of three tests done
of
manufacture
of the samples. There
were
also
at the request of an overseas
company apparently associated with the respondent. In the case
of those tests, no dates of manufacture of the samples have been supplied, but the tests themselves were performed on 8 December 1987, 29 December 1987 and 19 January 1988. If it is assumed that these dates refer to the completion of the tests,
each of which appears to have required a lengthy period f r its performance, and bearing in mind that these three tests may
have been requested at the one time, the Energizer batteries
supplied for the purpose of the tests must have been so
supplied long before the improved Energizers became available for sale in the shops, which was not until March this year. In the absence of any information at all as to the provenance of
the batteries used in the tests, counsel for the applicant points out that very new Energizer batteries straight from the
factory may have been compared with quite old Duracell
batteries procured from Australia, from whom and from storage under what conditions, the report leaves to the imagination.
That batteries do deteriorate over time, at a rate depending on
the storage conditions, seems, despite the respondent's
argument6 to the contrary, to follow from the Australian
at stated intervals, and specifies storage requirements. Apart standard, which provides for tests of their retention capacity
from this problem, there is simply no evidence as to whether or
not appropriate sampling procedures were adopted in the
selection of the batteries submitted for testing in those three tests.
In this situation, the applicant contended that much
greater weight should be given to the three tests which the
respondent itself commissioned. As to these, there was
'. 13.
evidence of purchased from major retailers. There was also evidence of the
random
a
selection
from
Duracell
batteries
age of the batteries involved. These three tests were tests
known as the Intermittent Lighting Test, the Cassette Player
Test and the Toy Test. Each involved only nine Duracell
batteries and nine Energizer batteries. All batteries were of the AA size. The Intermittent Lighting test was conducted using
Energizer batteries manufactured in January 1988, with which
were compared four Duracell batteries manufactured in October 1987 and five Duracell batteries manufactured in November 1987.
One of the Energizer batteries was recorded by the Hong Kong
laboratory as giving a result little better than 1/20th of the
average of the other eight Energizer batteries. If the nine Energizer batteries were simply compared with the nine Duracell
batteries, on this test the Duracell batteries returned a
better average performance. But the respondent excluded the
one extremely poor result from the comparison, and on that basis the respondent's batteries performed better.
In the Cassette Player Test, six Energizer batteries
manufactured in January 1988 and three manufactured in December
1987 were compared with Duracell batteries, of which two were manufactured in August 1987, three in October 1987 and four in
November 1987. The results favoured the respondent's batteries.
In the Toy Test, nine Energizer batteries manufactured
in December 1987 were compared with nine Duracell batteries manufactured in October 1987. One of the Energizer batteries is recorded as giving a result approximately l/lOth of that returned by the other eight batteries. If that battery is left out of account, the Energizer batteries performed better than the Duracell batteries in this test, but if it is included the
Duracell batteries produced an average performance fractionallybetter than that of the Energizer batteries.
The material produced by the respondent from the
Hong ltong laboratory makes no comment whatever about the two
poor performances in respect of two Energizer batteries. There
was no similar result in respect of any of the Duracell
batteries tested at the request of the respondent. In the
absence of any comment from the laboratory, and assuming normal
scientific procedures had been adopted by it, one might have been forgiven for assuming that there was nothing defective in
the experimental controls and that, assuming the very limited
number of batteries subjected to the tests could be regarded as
a fair sample from which valid conclusions could be drawn at
all, two such results may indicate failures of quality control in the manufacture by the respondent of a new type of battery. One might have expected a laboratory to make specific comment
if there was any possible query about he xperimental
procedures in respect of these two noticeable results, and not simply to have supplied the results in an unqualified fashion.
. .
15.
But the matter did not end in Hong Kong. one might also have expected the recipients of the information, who were
themselves scientifically expert, to have sought informationfrom the laboratory, and perhaps to have conducted further
tests on the two batteries concerned. After all, the laboratory reports do not suggest that the tests performed would have
destroyed the batteries. If the explanation is that there were manufacturing defects, it is difficult to conclude that it was proved by these tests that the new Energizer batteries last
longer on average than Duracell. At any rate, an unqualified statement to that effect, omitting reference to the possibility
that two out of twenty-seven such batteries would last but
briefly, whereas no Duracell battery in a random purchase of an equal number performed so poorly, would be quite misleading.
There was no evidence proffered of any attempt to
obtain an explanation from the Hong Kong laboratory, or to
obtain and test the batteries in question. The whole of the testing having been under the control of the respondent and the laboratory chosen by it, it seems to me that the reasoning which was expounded, in a different context, in the well known
case JOneS v. Dunkel (1959) 101 C.L.R. 298 is applicable here.
The respondent sought to justify the way It had dealt
with the test results by the evidence of a statistician, Dr Cooke. I do not think it is necessary to examine in detail the mathematical justification, according to statistical theory,
which was proffered. Dr Cooke was cross-examlned. In
cross-examination, he conceded such results are not discarded where there is good reason to take them into account. He said
that he was not given any actual explanation, or any series of
possible explanations, of these two results. He was not told
about the existence of batteries colloquially referred to as "duds". If he had known that you do get from time to time "duds" among batteries, he said that he would not have excluded
these two results. In that case, to test he remaining
batteries only would not be to test batteries in the market, but to test, from among batteries in the market, those regarded
as good batteries.
As the evidence showed that in fact you do get from
time to time what were described as "duds" among batteries sold
in the market, it seems to follow from this evidence that it
was wrong to exclude the results which the respondent excluded.
Whether ultimately that conclusion should be drawn or not, on the evidence at present adduced, and bearing in mind also the
lack of evidence concerning the xperimental procedures
adopted, or their appropriateness to achieve an objective assessment in accordance with accepted experimental criteria,
and the other features of the evidence to which I have already
alluded, Iam clearly satisfied that he applicant did
establish a prima facie case that the claim of proof by tests, which was made in the advertisement, was misleading.
For these reasons, I granted certain interlocutory
relief at the conclusion of the hearing, and I now make further interlocutory orders which were then also sought. In the particular circumstances, and having regard to the general rule referred to in Halsbury 4th ed. vol. 24 para. 1085, I order
that the applicant's costs of the application for interlocutory
relief be its costs in the principal application.
I certify that this and the preceding sixteen (16) pages are a true copy of the reasons
f o r judgment herein of his Honour Mr. Justice Burchett.
AssociateDate: 2 November, 1988.
Counsel for the applicant: Mr. R.B.S. Macfarlan, QC
Mr. D.M. Yates
Solicitors for the applicant: Mallesons Stephen Jaques Counsel for the respondent: Mr. P.M. Biscoe Solicitors for the respondent: Anisimoff Davenport Date of hearing: 28 October 1988
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