QUEENSLAND CIVIL AND
ADMINISTRATIVE TRIBUNAL
CITATION:
Crawford v Sunco Motors Pty Ltd [2021] QCAT 183
PARTIES: WILLIAM CRAWFORD (applicant)
v
SUNCO MOTORS PTY LTD (respondent)
APPLICATION NO/S:
MVL162-20
MATTER TYPE:
Motor vehicle matters
DELIVERED ON:
HEARING DATE:
14 May 2021
HEARD AT:
Brisbane
DECISION OF:
Member Cranwell
ORDERS: 1. William Crawford is required to return the motor vehicle the subject of these proceedings to Sunco Motors Pty Ltd within 7 days of the date of these orders.
2. Sunco Motors Pty Ltd is required to pay to William Crawford the amount of $45,773.78 within 28 days of the date of these orders.
CATCHWORDS: TRADE AND COMMERCE – COMPETITION, FAIR TRADING AND CONSUMER PROTECTION LEGISLATION – CONSUMER PROTECTION – GUARANTEES, CONDITIONS AND WARRANTIES IN CONSUMER TRANSACTIONS – GUARANTEES, CONDITIONS AND WARRANTIES – whether motor vehicle of acceptable quality – whether failure to comply with consumer guarantee a major failure – whether goods rejected during the rejection period – whether consumer entitled to refund
Australian Consumer Law, s 2, s 54, s 259, s 260, s 262,
s 263Competition and Consumer Act 2010 (Cth), Schedule 2
Fair Trading Act 1989 (Qld), s 50A
Cary Boyd v Agrison Pty Ltd [2014] VMC 23
Haisman v Drive (Aust) Pty Ltd [2020] QCAT 44
Medtel Pty Ltd v Courtney (2003) 130 FCR 182
APPEARANCES & REPRESENTATION:
Applicant:
Self-represented
Respondent:
Self-represented
REASONS FOR DECISION
On 16 July 2020, Mr Crawford (‘the applicant’) filed an Application – Motor Vehicle Dispute with the Tribunal. The respondent is Sunco Motors Pty Ltd (‘the respondent’).
The applicant is the owner of a 2017 Nissan Navara (‘the motor vehicle’).
The applicant purchased the motor vehicle from the respondent on 17 August 2018 for $45,773.78. The contract included supply of a TJM canopy, carpet mats, towbar, smoked bonnet protector and roof racks.
The applicant seeks relief under the Australian Consumer Law, which is Schedule 2 to the Competition and Consumer Act 2010 (Cth). The relief sought by the applicant is a refund.
Section 50A of the Fair Trading Act 1989 (Qld) vests the Tribunal with jurisdiction in relation to motor vehicles in respect of certain actions under the Australian Consumer Law.
Guarantee of acceptable quality
Section 54(1) of the Australian Consumer Law provides that, where a person supplies goods in trade or commerce, the goods are guaranteed to be of ‘acceptable quality’.
The time at which goods are to be of acceptable quality is the time at which the goods are supplied to the consumer: Medtel Pty Ltd v Courtney (2003) 130 FCR 182 at [64] and [70]. However, information available after the time of supply may be taken into account in deciding whether the goods were of acceptable quality at the time of supply.
Sections 54(2) and (3) of the Australian Consumer Law define acceptable quality as follows:
(2) Goods…
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- Case
- [2021] QCAT 183
- Decision Date
CaseChat Overview and Summary
The court considered the definition of "acceptable quality" under the Australian Consumer Law, which includes being safe, durable, and free from defects. It was necessary to determine if the vehicle met these standards and if the defects were significant enough to be considered a major failure. The court also examined whether the rejection of the vehicle was within the specified period and if the consumer's rights had been violated by the failure to provide goods of acceptable quality.
After reviewing the evidence and legal arguments, the court found that the motor vehicle did not meet the acceptable quality standard, and the defects were significant enough to be considered a major failure. The rejection of the vehicle occurred within the allowable period, and the consumer was entitled to a refund. Consequently, the court ordered the consumer to return the vehicle within seven days and required the seller to pay a refund within 28 days.
The court's final orders were that the consumer must return the vehicle within seven days of the decision and that the seller must pay a refund within 28 days. This decision highlights the importance of providing goods of acceptable quality and the consumer's right to reject goods that do not meet these standards.
Orders
Orders of the court
32. The orders of the Tribunal are:
32. 1. The applicant is required to return the motor vehicle the subject of these proceedings to the respondent within 7 days of the date of these orders.
32. 2. The respondent is required to pay to the applicant the amount of $45,773.78 within 28 days of the date of these orders.
Background
Background to the litigation
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Evidence
Evidence Before The Court
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Decision
Reasons for decision
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Ratio Decidendi
Legal Principle Established
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