Consumer Claims Tribunals Act 1987 (NSW)

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CONSUMER CLAIMS TRIBUNALS ACT 1987 No. 206

NEW SOUTH WALES

TABLE OF PROVISIONS

PART 1—PRELIMINARY

1. Short title
2. Commencement

3.      Definitions

PART 2—CONSUMER CLAIMS TRIBUNALS

4. Appointment of referees 5. Constitution of tribunals 6. Sittings of tribunals

7.      Registry of consumer claims tribunals

8.      Registrar, deputy registrars and staff of tribunals

9. Records

16. Withdrawal of claim

PART 3—JURISDICTION OF TRIBUNALS

10. Jurisdiction

  1. Other jurisdictions excluded in some cases

12.      Tribunal to be immune from judicial review

PART 4—PROCEEDINGS BEFORE TRIBUNALS

Division 1—Consumer claims

13.      Making a consumer claim

14.      Fixing of times for hearings of consumer claims and notification to parties of times

and places of hearings

15.      Parties to a consumer claim

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Division 2—Hearings of consumer claims

17. Control of tribunal procedures
18. Continuity of tribunal

19.      Power of tribunal to amend a consumer claim

20.      Adjournment of the hearing of a consumer claim

  1. Presentation of cases before a tribunal

22.      Consumer claims to be heard in private

23. Taking of evidence

24.      Tribunal to act on available evidence

25.      Rehearing of certain consumer claims

26.      Procedure to be followed when a tribunal's jurisdiction is disputed

27.      Powers of tribunal with respect to frivolous etc. consumer claims

28.      No costs to be allowed

Division 3—Determination of consumer claims

29.      Tribunal to attempt to conciliate

30. Tribunal orders

  1. Matters to be taken into account by tribunal when making orders under sec. 30

32.      Limitation on tribunal's jurisdiction to make orders

33.      Power to correct tribunal orders

34.      Order of tribunal to be final

Division 4—Enforcement of tribunal orders

35.      Enforcement of orders to pay money

36.      Enforcement of other tribunal orders

37.      Power of Commissioner to represent creditors in certain company winding up proceedings

PART 5—MISCELLANEOUS MATTERS

38.      Offence to act in contempt of tribunal

39. Contracting out prohibited
40. Service of notices

  1. Certain matters to be reported to senior referee or Minister

42.      Power of Commissioner to establish and maintain a list of unsatisfactory suppliers

43.
Publication of particulars of consumer claims

44.      Power of Minister to intervene in certain cases

45.      Protection for things done under this Act

46.      Evidence in legal proceedings

47. Proceedings for offences

48.      Regulations

49. Repeals
50. Savings and transitional provisions
SCHEDULE 1—PROVISIONS RELATING TO REFEREES
SCHEDULE 2^-REPEALS
SCHEDULE 3—SAVINGS AND TRANSITIONAL PROVISIONS

CONSUMER CLAIMS TRIBUNALS ACT 1987 No. 206

NEW SOUTH WALES

Act No. 206, 1987

An Act to provide for the constitution of consumer claims tribunals, to

to repeal the Consumer Claims Tribunals Act 1974 and certain other define their jurisdiction and functions, to provide for related matters, and
enactments. [Assented to 8 December 1987]
Sec also Credit (Consumer Claims Tribunals) Amendment Act 1987.

Act No. 206

Consumer Claims Tribunals 1987

The Legislature of New South Wales enacts:

PART 1—PRELIMINARY

Short title

1.     This Act may be cited as the Consumer Claims Tribunals Act 1987.

Commencement

2.     This Act shall commence on a day to be appointed by proclamation.

Definitions

3. (1) In this Act—

"banker" includes a building society, credit union and any other person

who carries on the ordinary business of banking;

"business" includes—

(a) a business not carried on for profit; and
(b) a trade or profession;

"claimant" means a consumer who has lodged a consumer claim in accordance with section 13 or who is joined as a claimant in accordance with section 14;

"Commissioner" means the Commissioner for Consumer Affairs holding

office under section 6 of the Fair Trading Act 1987;

"consumer" means—

(a) a natural person;
(b) a firm;
(c) an exempt proprietary company;

(d) a body corporate constituted under the Strata Titles Act 1973 or

(c) a company that owns an interest in land and has a memorandum under the Strata Titles (Leasehold) Act 1986;

or articles of association conferring on each owner of shares in the company a right to occupy under a lease or licence a part or parts of a building erected on the land;

(f) an incorporated association; or

(g) an unincorporated body whose members are associated for a common purpose,

to whom or to which a supplier has supplied or agreed to supply goods or services, whether under a contract or not, or with whom or which a supplier has entered into a contract that is collateral to a contract for the supply of goods or services;

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(b) a claim by a consumer for the supply of specified services;

(c) a claim by a consumer for relief from payment of a specified sum of money;
(d) a claim by a consumer for the delivery, return or replacement of specified goods or goods of a specified description; or
(e) a claim by a consumer for a combination of 2 or more of the remedies referred to in paragraphs (a)-(d),

that arises from a supply of goods or services by a supplier to the consumer, whether under a contract or not, or that arises under a contract that is collateral to a contract for the supply of goods or services;

"deputy registrar" means a person who is holding office under this Act
as a deputy registrar of consumer claims;

"firm" has the same meaning as it has in the Partnership Act 1892;

"goods" means any tangible thing, other than money, that is or may be

the subject of trade or commerce;

"party", in relation to a consumer claim, means a claimant or a

respondent to the claim;

"referee" means a person who is holding office under this Act as a referee

of consumer claims tribunals;

"registrar" means the person who is holding office under this Act as the

registrar of consumer claims tribunals;

"registry" means the registry of consumer claims tribunals established and

maintained under this Act;

"repealed Act" means the Consumer Claims Tribunals Act 1974 as in

force immediately before the commencement of this Act;

"respondent", in relation to a consumer claim, means a person on whom

a notice of the claim has been served under section 14, other than a "senior referee" means the person holding office under this Act as the senior referee of consumer claims tribunals or, if there is for the time being only one referee, means the person holding office as such; person joined as a claimant in accordance with that section;

"services" includes any rights (including rights in relation to, and interests in, property), benefits, privileges or facilities that are, or are to be, provided, granted or conferred in trade or commerce and, without limiting the generality of the foregoing, includes—

(a)

the performance of work (including work of a professional nature), whether with or without the supply of goods;

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(d) the letting of premises for vacation or recreational purposes;

(e) the conferring of rights, benefits or privileges for which remuneration is payable in the form of a royalty, tribute, levy or similar exaction;

(0 the provision of insurance cover (but not assurance cover in respect of a person's life);

(g)

a contract between a banker and a customer of the banker entered into in the course of the carrying on by the banker of the business of banking; and

(h) subject to section 10 (4), the provision of credit,
but does not include rights or benefits being the supply of goods or the
performance of work under a contract of employment;

"supplier" means a person who, in the course of carrying on, or purporting to carry on, a business, supplies goods or services;

"supply"—

(a)

in relation to goods, includes supply goods by way of a contract for the sale, exchange, lease, hire or hire-purchase of goods or an alleged contract for the sale, exchange, lease, hire or hire-purchase of goods; and

(b)

in relation to services, includes provide, grant or render services for valuable consideration under a contract or for valuable consideration claimed to have been agreed to under an alleged contract;

"trade or commerce" includes any business or professional activity;
"tribunal" means a consumer claims tribunal constituted under this Act.

(2) In this Act—

(a) a reference to supply in relation to goods includes a reference to

resupply;
(b) a reference to the supply of goods includes a reference to agreeing to supply goods;
(c) a reference to the supply of services includes a reference to agreeing to supply services;
(d) a reference to the supply of goods includes a reference to the supply of goods together with services; and
(e) a reference to the supply of services includes a reference to the supply of services together with goods.

(3) In this Act, a reference to an exempt proprietary company, a foreign company or a recognised company is a reference to such a company as defined in section 5 of the Companies (New South Wales) Code.

(4) In this Act—

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(a)

a reference to a function includes a reference to a power, authority and duty; and

(b)

a reference to the exercise of a function includes, where the function is a duty, a reference to the performance of the duty.

(5) For th» purposes 0 f this Act, a person who claims to be a consumer

shall be presumed to be such until the contrary is proved and, in any legal proceedings (including proceedings before a tribunal), the onus of proving that a person who claims to be a consumer is not a consumer is on the party who seeks to establish that fact.

PART 2—CONSUMER CLAIMS TRIBUNALS

Appointment of referees

4.     (1) The Governor may appoint persons to be referees of tribunals.

(2) A person appointed under subsection (1) may be appointed as a full- time referee or as a part-time referee.

(3) If 2 or more persons hold or are to hold office as referees at the same
time, the Governor must appoint one of them, either in the person's

instrument of appointment or in a later instrument, to be the senior referee.

(4) Schedule 1 has effect with respect to referees.

Constitution of tribunals

5.     (1) A tribunal is constituted by a referee sitting alone.

consumer claims anywhere in New South Wales. (2) The senior referee may constitute a tribunal to hear and determine (3) If 2 or more persons hold office as referees at the same time, the senior referee has the duty of deciding which of those persons will constitute a tribunal to hear and determine a consumer claim.
Sittings of tribunals
  1. A tribunal shall sit at such place and on such day or days as the senior

referee decides.

Registry of consumer claims tribunals

7. For the purposes of this Act, there shall be established and maintained a registry of consumer claims tribunals.

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Registrar, deputy registrars and staff of tribunals

(1) A registrar and deputy registrars of consumer claims tribunals and such other persons as may be required for the proper functioning of tribunals shall be appointed in accordance with the Public Service Act 1979.

8.

(2) The registrar has, and deputy registrars have, such functions as are conferred or imposed on the registrar or deputy registrars by or under this or any other Act or by the senior referee.

(3) The registrar may delegate to a deputy registrar, with such limitations and on such conditions as the registrar thinks fit, the exercise of such functions as are conferred on the registrar by this or any other Act (other than the power of delegation conferred by this subsection).

(4) The senior referee may—

(a) with the approval of the Minister; and

(b)

on such terms and conditions as may be approved by the Public Service Board,

arrange for the use of the services of any staff or facilities of a government

department, administrative office or public authority.

Records

9. (1) The official record of a tribunal in respect of a consumer claim that it has heard and determined consists of—

(a) the claim as lodged by the claimant;

(b)

the notation of the nature of the issues in dispute as found and recorded by the tribunal in the course of the hearing of the claim;

(c) any ruling given by the tribunal with respect to its jurisdiction to hear and decide the claim; and

(d) any order made by the tribunal in respect of the claim.

(2) At any time while the registry is required to be open for business, each of the parties to a consumer claim is entitled—

(a)

to inspect, without charge, the official record relating to the claim; and

(b)

on payment of the prescribed fee (if any), to obtain a copy of that record or of any part of it.

(3) If, for any reason, an official record cannot be made available to a

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(4) If any matter concerning a consumer claim comes before a court, the registrar must, if requested to do so by the court or any of the parties concerned, make the official record relating to the claim available for production to the court without charge.

(5) The Commissioner is entitled, without charge—

(a) to inspect the official record relating to a consumer claim;

(b) to obtain a copy of that record or of any part of it; and

(c) after a consumer claim has been finally determined by a tribunal, to inspect any document relating to the hearing or determination of the claim that is not included in the official record relating to the claim.

(6) The Commissioner is entitled to include in any report or other document that the Commissioner is required or permitted by law to prepare or publish any information obtained from a record or document inspected in accordance with subsection (5).

(7) A person is not entitled to inspect or obtain a copy of any official record or other document relating to a consumer claim except as provided by this section.

PART 3—JURISDICTION OF TRIBUNALS

Jurisdiction
10. (1) Subject to this Act, a tribunal has jurisdiction to hear and determine any consumer claim referred to it in accordance with this Act.

(2) Subject to subsections (3) and (4), a tribunal has jurisdiction in respect of a consumer claim whether or not the matter to which the claim relates arose before or after the commencement of this Act.

(3) A tribunal does not have jurisdiction in respect of a consumer claim

if—

(a)

in the case of a consumer claim relating to goods or services that have been supplied to or for the claimant, the date on which the supply was made or, if made in instalments, the date on which the supply was last made;

(b)

in the case of a consumer claim relating to goods or services which are required under a contract to be supplied to or for the claimant on or by a specified date or within a specified period but which have not been so supplied, the date on or by which the supply was required under the contract to be made; or

(c) in the case of a consumer claim relating to—

(i) a contract for the supply of goods or services to which neither

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was more than 3 years before the date on which the claim was lodged in
accordance with section 13 of this Act or section 13 of the repealed Act.

(4) If a matter relating to the provision of credit arises or could be determined under the Credit Act 1984, that matter is not within the jurisdiction of a tribunal unless the provision of that Act under which the matter arises or could be determined is a provision prescribed for the purposes of this section.

Other jurisdictions excluded in some cases

(1) In this section, a reference to a court is a reference to a court, tribunal, board or other body or person which or who—

11.

(a) is empowered under any other Act; or

(b) by agreement between or the consent of 2 or more persons, has authority,

to decide or resolve, whether through arbitration or conciliation or any other means, any issue that is in dispute, but such a reference does not include a reference—

(c) to a court, tribunal, board, body or person which or who, in relation to a particular matter, is empowered by law to impose a penalty, admonition or other sanction for a contravention of a law or for misconduct or breach of discipline proved to have been committed in connection with that matter but is not empowered to award or order compensation or damages in respect of that matter; or
(d) to a court, tribunal, board, body or person which or who is prescribed, or belongs to a class which or who is prescribed, for the purposes of this paragraph.
(2)
I f -
(a) a consumer claim has been lodged in accordance with section 13; and
(b) at the time when the claim was so lodged, no issue arising under the claim was the subject of a dispute in proceedings pending before a court,

a court has no jurisdiction to hear or determine such an issue, unless— (c) the claim, or the part of the claim to which the issue relates—

(i) is withdrawn; or

(ii) is dismissed for want of jurisdiction; or

(d)

a court of record has, on a judicial review, quashed or declared invalid an order, determination or ruling of a tribunal made in respect of the claim on the ground that the tribunal had no jurisdiction to hear and determine the issue.

Consumer Claims Tribunals 1987

(3) I f -

(a)

a consumer claim has been lodged in accordance with section 13; and

(b)

at the time when the claim was so lodged, an issue arising under the claim was the subject of a dispute in proceedings pending before a court,

the tribunal, on becoming aware of those proceedings, ceases to have

jurisdiction to hear or determine the issue, unless—

(c)

those proceedings, or the part of the proceedings relating to the issue, are or is—

(i) withdrawn; or

(ii)  dismissed by the court, or by another court on appeal in those proceedings, for want of jurisdiction or without deciding the issue on its merits; or

(d)

a court of record has, on a judicial review, quashed or declared invalid—

(i) those proceedings or that part of those proceedings; or

(ii)  any order, judgment or decision made in those proceedings in relation to the issue,

on the ground that the first-mentioned court had no jurisdiction to
hear and determine the issue.

(4) For the purposes of subsection (2), an issue arises under a consumer claim made to a tribunal in accordance with this Act only if the existence of the issue is shown in the claim or is recorded in the record made by the tribunal in accordance with section 9(1) (b).

(5) At a hearing of a consumer claim by a tribunal, a finding or decision

made by a court, tribunal, board, body or person referred to in subsection

(1) (c) or (d) is admissible as evidence of the finding or decision.

Tribunal to be immune from judicial review

(1) Except as provided by subsection (2), a court of record has no jurisdiction to grant relief or a remedy by way of—

12.

(a)

a judgment or order in the nature of prohibition, mandamus, certiorari or other prerogative writ;

(b) a declaratory judgment or order; or

(c) an injunction.

in respect of a consumer claim heard and determined or to be heard or

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(a)

a tribunal has given a ruling under section 26 or refused or failed to give such a ruling after the jurisdiction of the tribunal to hear and determine the claim has been disputed by a party to the claim and the ground on which the relief or remedy is sought is that—

(i) the ruling was erroneous; or

(ii)  the tribunal erred in refusing or failing to give the ruling after its jurisdiction was disputed; or

(b)

a tribunal has made an order under section 30 and the ground on which the relief or remedy is sought is that—

(i) the tribunal had no jurisdiction to make the order; or

(ii)  in relation to the hearing or determination of the claim, a party to the claim had been denied natural justice.

PART 4—PROCEEDINGS BEFORE TRIBUNALS

Division 1—Consumer claims

Making a consumer claim

13. (1) A consumer who wishes to have a consumer claim heard and determined by a tribunal must lodge with the registrar of consumer claim tribunals or the registrar of a Local Court a claim in the prescribed form, together with the prescribed fee.

(2) It is the duty of the registrar of consumer claims tribunals or the registrar of a Local Court to help a consumer who requests assistance in completing the prescribed claim form.

(3) As soon as practicable after a consumer claim is lodged with the registrar of a Local Court, that registrar must ensure that the claim is transmitted to the registrar of consumer claims tribunals.

Fixing of times for hearings of consumer claims and notification to parties of

times and places of hearings

(1) As soon as practicable after a consumer claim has been lodged

with or transmitted to the registrar of consumer claims tribunals in
accordance with section 13, the registrar must—

14.

(a)

subject to subsection (4), refer the claim to a tribunal for hearing and determination;

(b) fix a time for the initial hearing of the claim by the tribunal;
(c) cause notice of the claim to be served—

Consumer Claims Tribunals 1987

(d) cause notice of the time and place fixed for the initial hearing of the claim to be served on the claimant and on each person on whom notice of the claim is required to be served in accordance with paragraph (c).

(2) If a referee, whether constituted as a tribunal or not, is of the opinion that a person has a sufficient interest in resolving the dispute to which a consumer claim relates but the person has not been served with notice of the claim in accordance with subsection (1) (c), the referee may make an order directing that the person be joined either as a claimant or as a respondent as appears to the referee to be appropriate.

(3) If an order under subsection (2) is made joining a person as a claimant or as a respondent to a consumer claim, the registrar must cause notice of the claim and notice of the time and place for the initial or further hearing of the claim to be served on the person as soon as practicable after the making of the order.

(4) Whenever it appears to the registrar that a consumer claim—

(a) is unusually complex; or

(b)

may require special expertise or qualifications in order to determine it,

the registrar must bring the claim to the attention of the senior referee.

(5) When a consumer claim is brought to the attention of the senior referee in accordance with subsection (4), the senior referee must, if satisfied as to either of the matters referred to in subsection (4) (a) or (b), direct the registrar to refer the claim to a tribunal constituted by a referee who has the requisite expertise or qualifications for dealing with that kind of claim.

(6) Whenever the case so requires, whether before or after the time fixed in accordance with subsection (1) (b), the registrar may—

(a) fix another time for the initial hearing of a consumer claim; or
(b) refer the claim to another tribunal and fix a time for the initial hearing of the claim by that other tribunal.

(7) Whenever the power conferred by subsection (6) is exercised in relation to a consumer claim, the registrar must ensure that subsection (1) (d) is complied with in respect of that claim.

Parties to a consumer claim

15. (1) Every person on whom notice of a consumer claim has been served in accordance with section 14 (other than a person joined as a claimant in accordance with that section) is a respondent to the claim.

(2) If—

(a) a person beneficially entitled to property that is subject to a trust;

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(b)

a person in respect of whom an order made under the Protected Estates Act 1983 is in force; or

(c) a deceased person,

is or would have been eligible to lodge or be a respondeni to a consumer

claim, then—

(d) the trustee of that property;
(e) the manager of the estate of that person; or
(f) the executor or administrator of the estate of that deceased person,

may, on behalf of that person or the estate of that person, lodge, or become a respondent to, a consumer claim and exercise all the rights and functions of a claimant or respondent under this Act.

Withdrawal of claim
At any time before a tribunal has finally completed its hearing of a

consumer claim and before the tribunal has begun its determination of the
claim, the claimant may withdraw the claim.

16.

Division 2—Hearings of consumer claims

Control of tribunal procedures

17. (1) Except as expressly provided by this Act or the regulations, a

tribunal has control of and responsibility for its own procedures, but in exercising its functions under this Act must conform to the rules of natural justice.

(2) If satisfied that 2 or more consumer claims are related, a tribunal may hear and determine those claims together.

Continuity of tribunal

(1) Subject to this section, a tribunal must, at all times throughout the hearing of a consumer claim, be constituted by the same referee.

18.

(2) If, in the course of hearing a consumer claim, it becomes apparent to the referee who constitutes the tribunal concerned that, because of the complexity of the case or for any other valid reason, it would be desirable for the claim to be heard and determined by a tribunal' constituted by another referee who has appropriate expertise or qualifications to deal with that kind of claim, the referee may adjourn the hearing of the claim and refer the claim back to the registrar.

(3) When a consumer claim has been referred back to the registrar under

Consumer Claims Tribunals 1987

(4) If the hearing of a consumer claim by a tribunal is, before the tribunal has determined the claim, interrupted by the death, incapacity or removal from office of the referee who constitutes the tribunal, the senior referee must, if the claimant wishes to proceed with the claim, make arrangements for the hearing and determination of the claim to be recommenced before a tribunal constituted by another referee.

(5) When arrangements have been made in accordance with subsection (3) or (4), the registrar must cause notice of the time and place for the further hearing of th i claim to be served on the parties to the claim.

Power of tribunal to amend a consumer claim

(1) At any time before a tribunal has finally completed its hearing of a consumer claim and before the tribunal has begun its determination of the claim, the tribunal may make such amendments to the claim as it considers necessary.

19.

(2) Any such amendments may be made by the tribunal either at the request of the claimant or, with the approval of the claimant, of its own motion.

Adjournment of the hearing of a consumer claim

20. (1) A tribunal may from time to time adjourn the hearing of a consumer claim for such purposes as it considers necessary.

(2) If the hearing of a consumer claim is adjourned, the registrar must serve on each party to the claim a notice of the time and place to which the hearing is adjourned.

(3) If—

(a) at a time and place to which the hearing of a consumer claim is adjourned a referee is or was not present; or
(b) it appears that a referee will not be present at a time and place to which the hearing is adjourned,

the registrar must, by notice served on each of the parties to the claim, adjourn the hearing to another time either at the same place or at another place.

Presentation of cases before a tribunal

21. (1) Subject to this section, a party to a consumer claim has the

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(a)

the party is a corporation within the meaning of section 5(1) of the Companies (New South Wales) Code and the corporation is represented by one of the corporation's officers, as defined by section 5 (1) of that Code;

(b)

the party is a body corporate constituted under the Strata Titles Act 1973 and the body corporate is represented by the proprietor or, if there is more than one proprietor, by one of the proprietors constituting the body corporate;

(c)

the party is a body corporate constituted under the Strata Titles (Leasehold) Act 1986 and the body corporate is represented by the lessee or, if there is more than one lessee, by one of the lessees constituting the body corporate;

(d) the party is—

(i)  a society, association or union registered under the Co- operation Act 1923;

(ii) a society or association registered under the Permanent Building Societies Act 1967; or

(iii) a credit union, or an association of credit unions, or a union of associations of credit unions, registered under the Credit Union Act 1969,

and the society, association or union is represented by one of its officers, as defined by section 5 of the Co-operation Act 1923, section 3(1) of the Permanent Building Societies Act 1967 or section 3(1) of the Credit Union Act 1969;

(e)

the party is a foreign company, or a recognised company, in respect of which an exemption from compliance with—

(i) section 61(1) of the Co-operation Act 1923;

is for the time being in force and the company is represented by a (iii) section 28 (1) of the Credit Union Act 1969, (ii) section 35 (1) of the Permanent Building Societies Act 1967; or

person who would, if the company were a corporation within the meaning of section 5(1) of the Companies (New South Wales) Code, be one of the corporation's officers, as defined by section 5 (1) of that Code;

(0 the party is a firm and the firm is represented by one of its partners;

(g)

the party is an incorporated association registered under the Associations Incorporation Act 1984 and the association is represented by one of its officers, as defined by section 3 of that Act;

Consumer Claims Tribunals 1987

(ii)  a member of the executive or management committee of the body who was duly elected at a general meeting of members of the body;

(i)  any other party to the claim is, or is represented by a person who is, entitled by law to practise as a legal practitioner, either in New South Wales or elsewhere;

(j) the tribunal, of its own motion, decides that the party would be placed at a disadvantage if not represented at the hearing; or
(k) in any other case, the representation is, on determination of an application made by or on behalf of the party, approved by the tribunal.

(3) A tribunal must not give an approval to an application referred to in subsection (2) (k) unless the tribunal is satisfied that—

(a) the representation should be permitted as a matter of necessity; or

(b) the party by whom or on whose behalf the application was made would otherwise be placed at a disadvantage.

(4) In dealing with an application for the representation of a party to a consumer claim, a tribunal—

(a) must not approve the application unless it is satisfied that the representative concerned—

(i)  has sufficient personal knowledge of the issues in dispute to enable that representative to represent the applicant effectively at the hearing by the tribunal of the claim; and

(ii) is vested with sufficient authority to bind the applicant; and

(b)

may make its approval of the application subject to such conditions as it considers necessary to ensure that any other party to the claim is not placed at a disadvantage by the representative of the applicant

at the hearing of the claim by the tribunal.

(5) Whenever a tribunal makes its approval of such an application subject to conditions, the right of the representative concerned to represent the applicant at a hearing of a consumer claim is subject to compliance with those conditions by the applicant and the applicant's representative.

(6) Contravention of any provision of this section or a condition imposed by a tribunal does not of itself invalidate a tribunal's hearing of a consumer claim, nor does it invalidate any order made by a tribunal in respect of such a claim.

Consumer claims to be heard in private

22. (1) Except as provided by subsection (2), a tribunal must hear a

consumer claim in private.

(2) I f -

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(a)

a tribunal is satisfied that a person wishes, for educational, research or study purposes, to attend the hearing of 3 consumer claim that is before the tribunal; and

(b) none of the parties to the claim objects,

the tribunal may allow the person to attend the hearing.

Taking of evidence

23. (1) At the hearing of a consumer claim, evidence relevant to the determination of the claim may be given orally or in writing.

(2) If evidence at the hearing of a consumer claim is to be given orally, it must be given on oath.

(3) If evidence at the hearing of a consumer claim is to be given in writing, it must be given either on oath or by statutory declaration, as the giver of evidence prefers.

(4) A tribunal is not bound by the rules or practice of evidence and, subject to subsections (2) and (3). can inform itself on any matter in such manner as it considers appropriate.

Tribunal to act on available evidence

(1) Subject to section 25, if at the hearing of a consumer claim by a tribunal the case of a party to the claim is not presented to the tribunal—

24.

(a)

the tribunal must decide the issues in dispute on such evidence as is otherwise adduced before it; and

(b)

an order made by the tribunal to determine the claim is just as effective as if that party had been fully heard.

(2) Subject to section 25, if none of the cases of the parties to a consumer claim is presented to the tribunal at the time and place fixed for the hearing of the claim, or at the time and place to which the hearing of the claim is
adjourned, the tribunal must make an order dismissing the claim.
Rehearing of certain consumer claims

(1) If a tribunal has decided an issue in dispute in the absence of a party to a consumer claim or a consumer claim has been dismissed under section 24 (2), a referee may, on application in the prescribed form made to the registrar within 14 days after receiving notice of the decision or the order dismissing the claim, order the claim to be reheard if satisfied that there was sufficient reason for the party's absence.

25.

Consumer Claims Tribunals 1987

(b) the parly's case with respect to the issue had been presented to the tribunal in writing.

(3) In making an order under subsection (1), a referee must make provision for fixing a time and a place for the rehearing.

(4) Whenever a consumer claim is ordered to be reheard—

(a) the registrar must serve on each of the parties to the claim a notice of the order and of the time and place of the rehearing; and
(b) the order of the tribunal made at the previous hearing ceases to have effect unless restored in accordance with subsection (5).

(5) If the party on whose application a rehearing is ordered does not appear—

(a) at the time and place fixed for the rehearing; or

(b) at the time and place to which a tribunal has adjourned the rehearing,

the tribunal may, if il thinks fit and without rehearing or further rehearing the claim, direct that the order made at the previous hearing of the claim be restored.

(6) If a tribunal gives a direction under subsection (5), the order to which the direction relates—

(a) is thereupon fully restored; and

(b) shall be regarded as having had effect at all times since it was made.

Procedure to be followed when a tribunal's jurisdiction is disputed

26. (1) If, before a tribunal has determined a consumer claim, the
jurisdiction of the tribunal to hear and determine the claim is disputed by
a party to the claim, the tribunal must not proceed to determine the claim without first giving a ruling as lo whether or not it has that jurisdiction.

(2) A tribunal must not. of its own motion, make an order under section 30 (2) (a) dismissing a consumer claim for want of jurisdiction without first giving a ruling as to its jurisdiction to hear and determine the claim.

(3) If a tribunal has given a ruling under this section in respect of its jurisdiction to hear and determine a consumer claim, it must not determine the claim—.

(a)

until at least 14 days have elapsed since the day on which the ruling was given; or

(b)

if, before it has determined the claim, it becomes aware that proceedings for relief or a remedy of'a kind mentioned in section 12 have been instituted in a court in respect of the ruling—until those proceedings have been concluded.

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Powers of tribunal with respect to frivolous etc. consumer claims

27.     If, at the hearing of a consumer claim, a tribunal is satisfied that—

(a)

the claim is frivolous, vexatious, misconceived or lacking in substance; or

(b) for any other reason it should not deal with the claim,

it may make an order dismissing the claim.
No costs to be allowed

28.     A tribunal has no power to award costs to or against a party to a

consumer claim.

Division 3—Determination of consumer claims

Tribunal to attempt to conciliate

29. (1) A tribunal must not make an order in respect of a consumer claim that is before it unless it has brought, or used its best endeavours to bring, the parties to the claim to a settlement acceptable to all of them.

(2) If such a settlement is reached, the tribunal must make an order under this Division that gives effect to the settlement to the extent permitted by this Division.

(3) A tribunal must ensure that any meeting or proceeding held for the purposes of subsection (1) is not held in public.

(4) Any statement or admission made before a tribunal at a meeting or
proceeding held for the purposes of subsection (1) is not admissible at a

hearing of the consumer claim concerned or in any other legal proceeding.

Tribunal orders

(1) In determining a consumer claim wholly or partly in favour of a claimant, a tribunal may, subject to sections 31 and 32, make such one

30.

or more of the following orders as it considers appropriate:

(a)

an order that requires a respondent to pay to the claimant a specified amount of money;

(b)

an order that requires a respondent to perform specified work in order to rectify a defect in goods or services to which the claim relates;

(c)

an order that requires a respondent to supply to the claimant specified services other than work;

(d)

in the case of a claim for relief from payment of money, an order declaring that a specified amount of money is not due or owing by

Consumer Claims Tribunals 1987

(f) an order that requires a respondent to return to the claimant specified goods which are in the possession or under the control of that respondent, whether the property in the goods has passed or not;
(g) an order that requires a respondent to replace goods to which the claim relates.

(2) In determining a consumer claim wholly or partly in favour of a respondent to the claim, a tribunal may make such one or more of the following orders as it considers appropriate:

(a) an order dismissing the claim or a part of the claim;

(b) an order that requires the claimant to pay to the respondent a specified amount of money;
(c) an order that requires the claimant to return to the respondent specified goods which are in the possession or under the control of the claimant, whether the property in the goods has passed or not.

(3) In making an order under this section requiring a party to a consumer claim to pay a specified amount of money or to take any other specified action, a tribunal must, unless it has good reason to the contrary, specify a period within which the money must be paid or the action must be taken.

(4) If, in the course of hearing a consumer claim, it appears to a tribunal desirable to do so, it may make an interim order under subsection (1) or (2) pending final determination of the claim.

(5) Whenever a tribunal makes an order under subsection (1), (2) or (4), it may make such ancillary orders as it considers necessary for the purpose of enabling the order to have full effect.

(6) In making an order under this section, a tribunal may impose such conditions as it considers appropriate.

ceased to have effect, the tribunal may, on the application of the person (7) If a tribunal has made an order under this section which has not yet

against whom or in whose favour the order was made or of its own motion, make a further order suspending the operation of the first-mentioned order—

(a) for such reasons and for such period; or

(b) until the happening of such event or the fulfilment of such condition,

as the tribunal specifies in the further order.

(8) Section 97 (joint liability) of the Supreme Court Act 1970 applies to and in respect of an order of a tribunal as if such an order were a judgment of the Supreme Court.

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Matters to be taken into account by tribunal when making orders under sec.
30

31. (1) When making an order or orders under section 30, a tribunal must make such orders as, in its opinion, will be fair and equitable to all the parties to the claim.

(2) Without limiting subsection (1), when a tribunal is considering whether or hot to make an order or orders under section 30, the following factors are relevant, so far as they arc material to the particular circumstances of the case:

(a)

whether or not there was any material inequality in bargaining power between the parties to the claim;

(b) whether or not—

(i)  any party to the claim was not reasonably able to protect the party's interests; or

(ii)  any person who represented any of the parties to the claim was not reasonably able to protect the interests of any party represented by that person,

because of the age or physical or mental capacity of that parly or

person;

(c)

the relative economic circumstances, educational background and literacy of—

(i) the parties to the claim; and
(ii) any person who represented any of those parties;

(d)

whether or not and when independent legal or other expert advice was obtained by the claimant;

(c)

whether any undue influence, unfair pressure or unfair tactics were exerted on or used against the claimant—

(i) by any other party to the claim;

(ii) by any person acting or appearing or purporting to act for or

on behalf of any other party to the claim; or

(iii)  by any person to the knowledge of any other party to the claim or of any person acting or appearing or purporting to act for or on behalf of any other party to the claim;

(0 the conduct of the parties to the claim in relation to similar transactions to which any of them has been a party;

(g) where the subject of the claim is a contract for the supply of goods or services or a contract collateral to such a contract—

(i)  whether or not before or at the time when the contract was made its provisions were the subject of negotiation;

Consumer Claims Tribunals 1987

(iii)   whether or not any provisions of the contract impose conditions which are unreasonably difficult to comply with or not reasonably necessary for the protection of the legitimate interests of any party to the claim;

(iv)   if the contract is wholly or partly in writing, the physical form of the contract and the intelligibility of the language in which it is expressed;

(v)   the extent (if any) to which the provisions of the contract and their legal effect were accurately explained by any person to the claimant and whether or not the claimant understood the provisions and their effect; and

(vi)   the commercial or other setting, purpose and effect of the contract.

(3) Without limiting subsection (1), when a tribunal is considering whether or not to make an order or orders under section 30, it is appropriate for the tribunal to take into account, so far as material to the particular circumstances of the case—

(a)

any code of practice for fair dealing prescribed under Part 7 of the Fair Trading Act 1987; and

(b)

where the Commissioner has brought to the attention of the senior referee any other code of practice, whether or not prescribed by or under any other Act—that code of practice.

Limitation on tribunal's jurisdiction to make orders

(1) A tribunal has no jurisdiction to make in respect of a particular

consumer claim an order or orders in favour of the claimant or, where there
are 2 or more claimants, in favour of those claimants if the total of—

32.

(a) the amount or amounts (if any) of money to be paid;

(b)

the value or values (if any) of the work to be performed, or the services to be supplied;

(c)

the amount or amounts (if any) of money to be declared not to be due or owing; and

(d) the value or values of goods (if any) to be delivered or replaced.

under or by virtue of the order or orders would exceed the prescribed

amount.

(2) A tribunal has no jurisdiction to make in respect of a particular
consumer claim an order or orders in favour of the respondent to the claim

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Power to correct tribunal orders

33.     If an order made by a tribunal contains—

(a) a clerical mistake;

(b) an error arising from an accidental slip or omission;

(c)

a material miscalculation of figures or a material mistake in the description of any person, thing or matter referred to in the order; or

(d) a defect of form,

the tribunal, of its own motion or on the application of a party to the consumer claim in respect of which the order was made, or another tribunal, on the application of such a party, may correct the order.

Order of tribunal to be final
(1) Subject to section 36, an order of a tribunal is final and binding

on all parties to a consumer claim that is heard and determined by the
tribunal.

34.

(2) No appeal lies in respect of an order of a tribunal.

(3) Subsection (2) does not affect the operation of section 12.

Division 4—Enforcement of tribunal orders

Enforcement of orders to pay money

(1) In this section, a reference to a Local Court does not include a

reference to a Local Court specified in an order in force under section 77
(3) of the Local Courts (Civil Claims) Act 1970.

35.

(2) Whenever a tribunal has made an order under section 30 requiring the payment of an amount of money to a party to a consumer claim—

(a)

that party may enforce the order by filing in a Local Court a copy of the order, certified by the registrar of consumer claims tribunals to be a true copy, together with an affidavit executed by that party—

(i) specifying the amount then unpaid under the order; and

(ii)  if the order is to take effect only when a default has occurred, specifying particulars of the default; or

(b)

the registrar of consumer claims tribunals may, at the request and on behalf of that party, enforce the order either—

(i)

by filing in a Local Court a copy of the order, together with a certificate, signed by that registrar, specifying the matters

Consumer Claims Tribunals 1987

(3) When—

(a) a copy of an order of a tribunal and an affidavit or a certificate are filed in a Local Court in accordance with subsection (2) (a) or (b) (i); or
(b) the contents of an order of a tribunal and of a certificate are transmitted to the registrar of a Local Court in accordance with subsection 2 (b) (ii),

the order shall, for the purposes of the Local Courts (Civil Claims) Act 1970, be taken to be an unsatisfied judgment for the amount specified in the affidavit or certificate as being unpaid.

(4) If the registrar of consumer claims tribunals is requested to enforce an order of a tribunal requiring a party to a consumer claim to pay an amount of money, the registrar, before exercising the power conferred by subsection (2), must—

(a)

serve on the party a notice requiring the party to comply with the order; and

(b)

allow the party a further period of 7 days to comply with the requirement.

(5) If. in accordance with subsection (2)—

(a)

a copy of an order of a tribunal has been filed in a Local Court; or

(b)

the contents of such an order have been transmitted to the registrar of a Local Court,

any later filing of a copy of the order in that or another Local Court, or any

or another Local Court, is of no effect. later transmission of the contents of such an order to the registrar of that

(6) No fee is payable for the filing in a Local Court of the documents referred to in subsection (2).

(7) If. in accordance with subsection (2)—

(a)

a copy of an order of a tribunal and an affidavit or certificate have been filed in a Local Court; or

(b)

the contents of an order of a tribunal and of a certificate have been transmitted to the registrar of a Local Court.

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Enforcement of other tribunal orders
(1) This section applies to an order of a tribunal made under section

30 (1) (b), (c), (e), (f) or (g) or (2) (c) but does not so apply if the operation
of the order has been suspended under section 30 (7).

36.

(2) An order of a tribunal to which this section applies is enforceable only as provided by this section.

(3) A tribunal that is determining a consumer claim may, when making an order to which this section applies or later, give leave to the person in whose favour the order is made to renew the claim if the order is not complied with within the period specified by the tribunal.

(4) If an order to which this section applies has not been complied with within the period specified by the tribunal, the person in whose favour the order was made may effect a renewal of the consumer claim to which the order relates by lodging with the registrar a notification in the prescribed form to the effect that the order has not been so complied with.

(5) The provisions of this Part apply to a notification lodged in accordance with subsection (4) as if the notification were a consumer claim lodged in accordance with section 13.

(6) When a consumer claim has been renewed in accordance with subsection (4), the tribunal concerned—

(a)

may make such other appropriate order under section 30 as it could have made when the claim was originally determined; or

(b) may refuse to make such an order.

Power of Commissioner to represent creditors in certain company winding up proceedings

37. Whenever—

(a) a creditor of a company is, by virtue of section 363 of the Companies (New South Wales) Code, entitled to apply for the winding up of the
company, and
(b) the debt, or part of the debt, that entitles the creditor to make that application is an amount that a tribunal has ordered to be paid to the creditor by an order made under section 30 of this Act or under section 23 of the repealed Act,

the Commissioner is, with the consent or at the request of the creditor, entitled to exercise all of the rights and functions conferred by that Code on the creditor with respect to the winding up of the company.

PART 5—MISCELLANEOUS MATTERS

Offence to act in contempt of a tribunal

Consumer Claims Tribunals 1987

(i)  a referee while constituted as a tribunal or while on his or her way to or from a hearing of the tribunal; or

(ii)  any person while attending a hearing of a tribunal or while on his or her way to or from such a hearing;

(b) intentionally misbehave at a hearing of a tribunal;

(c)

intentionally and without lawful excuse, interrupt a hearing of a tribunal;

(d)

assault a person who is attending, or intentionally prevent or obstruct a person entitled or permitted to attend from attending, a hearing of a tribunal; or

(e)

without lawful excuse, disobey a lawful direction given to the person by a tribunal during a hearing of the tribunal.

Penalty: 5 penalty units or imprisonment for 6 months.

(2) The reference in subsection (1) (e) to a direction does not include a reference to an order made under section 30.

(3) If at a hearing of a tribunal it appears to the tribunal that a person is committing or has committed a contravention of subsection (1), the tribunal may direct the person to leave the place at which the hearing is being held.

(4) A person shall not fail to comply with a direction given under subsection (3).

Penalty: 5 penalty units.

(5) Only a person who holds a prescribed office, or a person authorised by a person who holds such an office, may act as informant in proceedings for an offence under this section.

Contracting out prohibited

(1) This Act has effect despite any stipulation to the contrary in any contract, agreement, arrangement or understanding.

39.

(2) No contract, agreement, arrangement or understanding made or entered into either before or after the commencement of this Act has the effect of nullifying, varying or excluding any of the provisions of this Act.

Service of notices

40. Where, by or under this Act. the registrar is required to serve a notice or other document on a person, the posting of the notice or document by pre-paid mail to that person at that person's usual address or the address of that person last known to the registrar shall be taken to be sufficient service for the purposes of this Act.

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Certain matters to be reported to senior referee or Minister

41. (1) In subsection (2), a reference to a referee is a reference to a referee other than the senior referee.

(2) Whenever—

(a)

a matter arises out of the hearing or determination of a consumer claim by a tribunal and the referee who constitutes the tribunal considers the matter to be of importance as regards the relationship of consumer and supplier; or

(b) a referee is of the opinion that a matter relevant to—

(i) the administration of this Act; or
(ii) the practices and procedures of tribunals,
should be brought to the attention of the senior referee,

the referee must make a report on the matter in writing to the senior referee. (3) Whenever—

(a)

a matter arises out of the hearing or determination of a consumer claim by a tribunal constituted by the senior referee and the senior referee considers the matter to be of importance as regards the relationship of consumer and supplier;

(b) the senior referee is of the opinion that a matter relevant to—

(i) the administration of this Act; or
(ii) the practices and procedures of tribunals,

should be brought to the attention of the Minister; or

(c)

a referee reports a matter to the senior referee in accordance with subsection (1) and the senior referee is of the opinion that the matter is of a kind referred to in paragraph (a) or (b),

the senior referee must make a report on the matter to the Minister.

(4) If, in the course of, or as a resuft of, the hearing of a consumer claim by a tribunal, it appears to the tribunal that a supplier has, in the course of the supplier's dealings with the claimant, engaged in conduct that should be brought to the attention of the Commissioner, the tribunal may make a report in writing on that conduct and transmit it to the Commissioner.

(5) If a report transmitted to the Commissioner under subsection (4) relates to a supplier who appears to the Commissioner to be—

(a)

as a supplier of goods or services, required by law to be the holder of a licence, certificate of registration, practising certificate, permit

Consumer Claims Tribunals 1987

the Commissioner may transmit a copy of the report, or any information contained in the report, to the authority responsible for the administration of the law or that trade organisation.

(6) The Commissioner has qualified privilege in proceedings for defamation arising out of a communication made under this section.

Power of Commissioner to establish and maintain a list of unsatisfactory suppliers

42. (1) Subject to this section, the Commissioner may establish and maintain for the purposes of this Act a list to be known as the unsatisfactory suppliers list.

(2) The Commissioner may enter in the unsatisfactory suppliers list the name and other prescribed particulars (if any) of—

(a) any supplier who has been the subject of an adverse report made under section 41;
(b) any supplier who has failed to comply with the requirements of an order of a tribunal within the period specified in the order; or
(c) any supplier against whom more than the prescribed number of orders has been made under section 30 of this Act, or under section 23 of the repealed Act, during the period prescribed for the purposes of this paragraph.

(3) The Commissioner must not enter the name and other particulars of a supplier in the unsatisfactory suppliers list unless the supplier has first been given an opportunity to show cause as to why the name and particulars of the supplier should not be entered in the list and, having been given such an opportunity, has not shown cause within such period (being not less than 7 days after the opportunity was given) as the Commissioner may allow.

(4) The Commissioner must remove the name and other prescribed particulars of a supplier from the unsatisfactory suppliers list at the end of the prescribed period, on the happening of a prescribed event or on fulfilment of prescribed conditions.

(5) The Commissioner may from time to time publish in such manner as the Commissioner thinks fit a copy of the unsatisfactory suppliers list or of any particulars currently entered in the list.

(6) The Commissioner has qualified privilege in proceedings for defamation arising out of a publication made in accordance with subsection (5).

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Power of Minister to intervene in certain cases

44. (1) If any proceeding, order or ruling of a tribunal is challenged, reviewed or called into question in proceedings before a court, the Minister is entitled to intervene at any stage of the proceedings before the court, by counsel, solicitor or agent.

(2) If the Minister exercises the right conferred by subsection (1) to intervene in proceedings before a court, the Minister thereupon becomes a party to, and has all the rights of a party to. those proceedings, including the right to appeal against any order or judgment of the court.

Protection for things done under this Act

45.       Except as expressly provided by this Act, neither the registrar, a

deputy registrar, a referee, claimant, supplier nor any other person is liable

in any legal proceeding on account of—

(a) any proceedings, publication or other thing—

(i)  taken, made or done under the authority of this Act or the regulations; or

(ii)  taken, made or done in good faith under the purported authority of this Act or the regulations; or

(b)

any act or thing that in good faith has been omitted to be done in respect of the administration of this Act or the regulations.

Evidence in legal proceedings

In any legal proceedings, proof is not, until evidence is given to the contrary, required to be given of—

46.

(a) the constitution of a tribunal; or

(b) the appointment of, or the holding of office by, any referee or the

registrar or a deputy registrar.

Proceedings for offences

47. Proceedings for an offence against this Act shall be dealt with summarily by a Local Court constituted by a Magistrate sitting alone.

Regulations

(1) The Governor may make regulations, not inconsistent with this Act, for or with respect to any matter that by this Act is required or permitted to be prescribed or that is necessary or convenient to be prescribed for carrying out or giving effect to this Act and, in particular, for or with respect to—

48.

(a)

if a party to a consumer claim is an unincorporated body of persons or a firm—the representation of, and the service of notices on, the party at hearings of the claim by a tribunal;

Consumer Claims Tribunals 1987

(b)

the procedure and practice to be followed at hearings before a tribunal of consumer claims;

(c)

the procedure and practice to be followed in the office of the registrar or any deputy registrar;

(d)

empowering the registrar to give directions as to the steps to be taken in order to make a consumer claim ready for hearing by a tribunal;

(e)

the duties of and the records to be kept by, the registrar in relation to, or for the purposes of, the hearing of any claim before a tribunal;

(f)

the maintenance and disposal of official records of tribunals and other documents relating to consumer claims;

(g) forms to be used for the purposes of this Act;
(h) the service of notices required for the purposes of this Act;

(i) fees to be paid under this Act;

(j)

the waiver of fees to be so paid or, in the case of fees that have already been so paid, the refund of all or a part of those fees;

(k)

the issue of summonses requiring parties to a consumer claim or other persons to give evidence before, or produce evidence to, the tribunal that is hearing the claim;

(1) the enforcement of orders of tribunals; and

(m) the transfer from the Commercial Tribunal to a consumer claims tribunal, in the prescribed circumstances, of proceedings relating to the provision of credit.

(2) A regulation may create an offence punishable by a penalty not exceeding 2 penalty units.

Repeals

49.     Each Act specified in Schedule 2 is. to the extent indicated, repealed.

Savings and transitional provisions

50. Schedule 3 has effect.

SCHEDULE 1—PROVISIONS RELATING TO REFEREES

(Sec. 4 (4))

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SCHEDULE I—PROVISIONS RELATING TO REFEREES—continued

Acting referees etc.
2. (1) The Governor may, from time to time, appoint a person to act in the office of a referee during the illness or absence from office of a referee, and the person, while so acting, has all the functions of. and shall be deemed to be, a referee.

(2) The Governor may, from time to time, appoint a referee to act in the office of senior referee during the illness or absence of the senior referee, and the referee, while so acting, has all the immunities and functions of the senior referee.

(3) The Governor may, at any time, remove a person from any office to which the person was appointed under this clause.

(4) A person while acting in the office of a referee or senior referee is entitled to be paid such remuneration (including travelling and subsistence allowances) as the Minister may from time to time determine in respect of the person.

(5) For.the purposes of this clause—

(a)

a vacancy in the office of a referee or the senior referee shall be regarded as an absence from office of the referee or senior referee; and

(b)

a referee shall be regarded as absent from office as a referee during any period when the referee acts in the office of the senior referee pursuant to an appointment under subclause (I).

Terms of office

3. Subject to this Schedule, a referee holds office—
(a) in the case of a full-time referee—for such period not exceeding 7 years; or

(b) in the case of a part-time referee—for such period not exceeding 3 years.

as may be specified in the referee's instrument of appointment, but is eligible (if otherwise

qualified) for re-appointment.

Full-time referees
4. A full-time referee must devote the whole of his or her time to the duties of the office of referee, except to the extent permitted by this Act or by the Minister.

Remuneration

5. (1) A full-time referee is entitled to be paid—

(a) remuneration in accordance with the Statutory and Other Offices Remuneration Act 1975; and
(b) such travelling and subsistence allowances as the Minister may from time to time determine in respect of the referee.

(2) A part-time referee is entitled to be paid such remuneration (including travelling and subsistence allowances) as the Minister may from time to time determine in respect of the part-time referee.

Vacancy in office of referee

6. (1) The office of referee becomes vacant if the referee—

(a) dies;
(b) completes a term of office and is not re-appointed;

Consumer Claims Tribunals 1987

SCHEDULE 1—PROVISIONS RELATING TO REFEREES—continued

(c) resigns the office by instrument in writing addressed to the Minister; (d) is removed or retired from office by the Governor under this clause; (e) reaches the age of 72 years;

(0 being a full-time referee, is absent for a period of 28 consecutive days, except on leave granted, in the case of the senior referee, by the Minister or, in the case of any other referee, by the senior referee;

(g) becomes bankrupt, applies to take the benefit of any law for the relief of bankrupt or insolvent debtors, compounds with his or her creditors or makes an assignment of his or her remuneration for their benefit:
(h) becomes a temporary patient or a continued treatment patient within the meaning of the Mental Health Act 1958. a forensic patient within the meaning of the Mental Health Act 1983 or a protected person within the meaning of the Protected Estates Act 1983:

(i)  is convicted in New South Wales of an offence that is punishable by penal servitude or imprisonment for 12 months or more or is convicted elsewhere than in New South Wales of an offence that, if committed in New South Wales, would be an offence so punishable: or

(j) being a full-time referee, engages in any paid employment outside the duties of the office of referee, except with the consent of the Minister.

(2) The Governor may remove a referee from office for incapacity, incompetence or misbehaviour.

(3) A full-time referee may, after reaching the age of 60 years and before reaching the age of 72 years, be retired from office by the Governor and. if so retired, is entitled to such compensation (if any) as the Statutory and Other Offices Remuneration Tribunal determines.

Filling of vacancy in office of referee

7. If the office of senior referee or referee becomes vacant, a person may. subject to this Act. be appointed to fill the vacancy.

Effect of certain other Acts 8. (1) The Public Service Act 1979 does not apply to the appointment of a person as

a referee or as the senior referee, but after appointment that Act and the regulations
under that Act, except in so far as they are inconsistent with this Act, apply—

(a) to a full-time referee; and

(b) to a part-time referee while exercising the functions of a referee.

as if they had been appointed under the first-mentioned Act.

(2) If provision is made by or under any other Act—

(a)

requiring a person who is the holder of a specified office to devote the whole of his or her time to the duties of that office: or

(b)

prohibiting the person from engaging in employment outside the duties of that office.

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SCHEDULE 1—PROVISIONS RELATING TO REFEREES—continued

Preservation of rights of a referee who was previously a public servant etc.

9. (I) This clause applies where a full-lime referee was. immediately before being appointed as such a referee—

(a) an officer of the Public Service or a Teaching Service;
(b) a contributor to a superannuation scheme;

(c) an officer employed by a proclaimed statutory body; or

(d)

a person in respect of whom provision was made by any Act for the retention of any rights accrued or accruing to the person as an officer or employee.

(2) Subject to the terms of appointment, a full-time referee—

(a)

retains any rights accrued or accruing to him or her as such an officer, contributor or person;

(b)

may continue to contribute to any superannuation scheme to which he or she was a contributor immediately before being appointed as a full-time referee: and

(c)

is entitled to receive any deferred or extended leave and any payment, pension or gratuity.

as if he or she had continued to be such an officer, contributor or person during his or
her service as a full-time referee.

(3) Service as a full-time referee shall be regarded as service as an officer or employee for the purposes of any law—

(a) under which the rights referred to in subclause (2) accrued or were accruing:

(b) under which he or she continues to contribute; or

(c) by which that entitlement is conferred.

(4) A full-time referee shall be regarded as an officer or employee, and the Minister shall be regarded as the employer, for the purposes of the superannuation scheme to which he or she is entitled to contribute under this clause.

(5) If a full-time referee would, but for this subclause, be entitled under subclause (2)

to contribute to a superannuation scheme or to receive a payment, pension or gratuity
under the scheme—

(a) he or she is not so entitled on becoming (whether on appointment as a referee or at any later time while holding office as a referee) a contributor to any other superannuation scheme; and
(b) the provisions of subclause (4) cease to apply to or in respect of him or her and the Minister in any case where he or she becomes a contributor to any such other superannuation scheme.

(6) Subclause (5) does not prevent the payment to a full-time referee (on his or her ceasing to be a contributor to a superannuation scheme) of such amount as would have been payable to him or her if he or she had ceased, because of resignation, to be an officer or employee for the purposes of the scheme.

(7) A full-time referee is not, in respect of the same period of service, entitled to dual

benefits of the same kind through the operation of this clause.

(8) In this clause—

Consumer Claims Tribunals 1987

SCHEDULE 1—PROVISIONS RELATING TO REFEREES—continued

"proclaimed statutory body" means any body constituted by or under an Act that is declared by the Governor, by proclamation, to be a statutory body for the purposes of this clause;

"superannuation scheme" means a scheme, fund or arrangement under which any superannuation or retirement benefits are provided and which is established by or under an Act.

Full-time referee entitled to re-appointment to former employment in certain cases

10. (1) A person who—

(a) ceases to be a full-time referee because the period for which the person was appointed has ended or because of resignation;

(b) was, immediately before being appointed as such a referee— (i) an officer of the Public Service or a Teaching Service; or (ii) an officer or employee of a proclaimed statutory body; and

(c) has not reached the age at which the person would have been entitled to retire had the person continued to be such an officer or employee,

is entitled to be appointed to some position in the Public Service, the Teaching Service or the service of that proclaimed statutory body, as the case may be, not lower in classification and salary than that which the person held immediately before being appointed as a full-time referee.

(2) If subclause (1) does not apply to a person who—

(a)

was, immediately before being appointed to a full-time office constituted by an Act, an officer or employee referred to in subclause (1) (b); and

(b) is after that appointment appointed as a full-time referee,

the person has, in the event of ceasing to be a full-time referee, such rights (if any) to appointment as such an officer or employee as are specified in the instrument of appointment as a full-time referee or as are agreed on by the person and by or on behalf of the Government.

(3) The Governor may, in the instrument of appointment of a referee or senior referee,

insert terms that negate or vary the effect of this clause in relation to the referee or senior
referee.

(4) In this clause—

"proclaimed statutory body" means any body constituted by or under an Act that is

declared by the Governor, by proclamation, to be a statutory body for the purposes

of this clause.

SCHEDULE 2—REPEALS

(Sec. 49)

Consumer Claims Tribunals Act 1974 No. 16—the whole Act
Landlord and Tenant (Rental Bonds) Act 1977 No. 44—section 35

34   Act No. 206

Consumer Claims Tribunals 1987

SCHEDULE 3—SAVINGS AND TRANSITIONAL PROVISIONS

(Sec. 50)

Definition

1. In this Schedule—

"commencement day" means the day appointed under section 2.

Referees

2. Any person who. immediately before the commencement day, held office under the repealed Act as a referee or as the senior referee continues on and after that day as a referee or as the senior referee under and subject to this Act on the terms and conditions on which the office was held immediately before that day.

Registry of consumer claims tribunals

3. The registry of consumer claims tribunals, as established by this Act. is a continuation of, and the same legal entity as. the registry of consumer claims tribunals established by section 11(1) of the repealed Act.

Staff of the registry of consumer claims tribunals

4. A person who. immediately before the commencement day, held office under the Public Service Act 1979 as registrar of consumer claims tribunals or as a person required for the proper functioning of the registry of consumer claims tribunals maintained under the repealed Act continues on and after that day to hold that office subject to the Public Service Act 1979 and to the terms and conditions applicable to the holder of that office immediately before that day.

Consumer claims tribunals

5. If. immediately before the commencement day, a consumer claims tribunal has not determined a consumer claim that has been referred to it in accordance with the repealed Act, the tribunal—

(a) continues to be constituted as if it had been constituted under this Act; and

(b) shall hear and determine the claim as if the claim had been made under this Act.

Consumer Claims Regulation 1976

6. The Consumer Claims Regulation 1976 is repealed.

Effect of section 30 of Interpretation Act 1987 (Effect of amendments etc. of Acts and statutory rules)

7. Section 50 and this Schedule have effect in addition to, and do not derogate from the operation of, section 30 of the Interpretation Act 1987.

References to the repealed Act

8. A reference in any other Act or instrument to the repealed Act shall be construed

as a reference to this Act.

General

Consumer Claims Tribunals 1987

SCHEDULE 3—SAVINGS AND TRANSITIONAL PROVISIONS—continued

(b)

thai order or thing could have been made, done or begun under this Act if it had been in force when the order was made or the thing was done or begun,

the order made or the thing done continues to have effect, or the thing begun may be
completed, as if it had been made, done or begun under this Act.

(2) Subclause (1) does not apply to any thing for which other provision is made by this Schedule.

Disposal of claims in respect of rental bonds

10. (1) In this clause—

(a) a reference to this Act is a reference to this Act excluding—

(i) section 10 (3);
(ii) section 30 (1) (b)-(g) and (2) (c);
(iii) section 36; and

(iv) section 41 (2) (a) and (3) (a);

(b) a reference to a lessor, lessee or rental bond is a reference to a lessor, lessee or rental bond as defined in the Landlord and Tenant (Rental Bonds) Act 1977; and
(c) a reference to the relevant day is a reference to the day on which section 83 (3) of the Residential Tenancies Act 1987 commences.

(2) Until the relevant day, this Act applies to a claim, whether made under section 13 of this Act or section 13 of the repealed Act, by a lessor or a lessee under a lease in relation to a rental bond, including a claim in relation to any matter which, under the terms or conditions of the lease, could, but for the Landlord and Tenant (Rental Bonds) Act 1977, have given rise to a claim against a rental bond deposited or paid in accordance with those terms or conditions, in the same way as it applies to a consumer claim.

(3) On the relevant day subclause (2) ceases to have effect.

(4) If a claim to which subclause (2) applies is lodged under section 13 of this Act or

section 13 of the repealed Act before the relevant day and is not determined before that

day. the hearing and determination of the claim may be completed as if that subclause had not ceased to have effect.
Regulations

11. (I) The regulations may contain other provisions of a savings or transitional nature consequent on the enactment of this Act.

(2) A provision referred to in subcluase (1) may. if the regulations so provide, take effect from the commencement day or a later date.

(3) To the extent to which a provision referred to in subclause (1) takes effect from a date that is earlier than the dale of its publicaiion in ihe Gazette, the provision does not operate—

(a) to affect, in a manner prejudicial lo any person (other than the Slate or an

36   Act No. 206

Consumer Claims Tribunals 1987

SCHEDULE 3—SAVINGS AND TRANSITIONAL PROVISIONS—continued

(4) A provision referred to in subclause (1) shall, if the regulations so provide, have effect despite any other clause of this Schedule.

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