Consumer Affairs Act 1972 (Vic)

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Version No. 071

Consumer Affairs Act 1972

Act No. 8276/1972

Version incorporating amendments as at 1 July 1998

TABLE OF PROVISIONS

Section Page
1. Short title 1
2. Division 1
3. Savings 3
4. Definitions 4
PART 1—ADMINISTRATION 6
Division 1—Consumer Affairs Committee 6
5. Consumer Affairs Committee 6
6. Functions of the Committee 6
7. Annual report to Minister 7
Division 2—The Director and Officers 7
8. Duties of the Director 7
9. Staff 9
PART 1A—PROCEEDINGS ON BEHALF OF CONSUMERS 10
9A. Definition 10
9B. Director may institute or defend proceedings on behalf of
consumers 10
9C.
Conduct of proceedings and payment of costs 11
PART 2—DISHONEST OR UNDESIRABLE TRADE PRACTICES 13
Division 1—Trading Stamps or Coupons 13
10. Definitions 13
11. Trading stamps abolished 13
12. Meaning of "goods" in certain sections 14
Division 2—False or Misleading Advertising 15
13. False or misleading advertisements 15

i

Section Page
Division 2A—Misleading Marking of Prices 16
13A. Cash price of goods to be indicated 16
Division 2B—Mock Auctions 18
13B. Definitions 18
13C. Prohibition of mock auctions 19
13D. Repealed 20
13E. Savings of other remedies or actions 20
13F. Regulations 21
Division 3—Door to Door Sales 21
14. Definitions and application of Division 21
15. Credit purchase agreement or offer to be in writing etc. 27
16. Purchaser may terminate agreement or offer 27
17. Effect of termination of credit purchase agreements and offers 29
18. Effect of termination of credit purchase agreement where goods
given as trade-in 32
19. Offences 34
20. Certain provisions in agreements and offers void 35
20A. Vendor or person acting for vendor to carry identification card 36
Division 4—Unordered Goods and Services 37
21–31. Repealed 37
32. Regulations 37
Division 5—Pyramid Selling Schemes 38
32A–32E. Repealed 38
Division 6—Referral Selling 38
32F. Repealed 38
PART 3—MARKING OF MERCHANDISE 39
Division 1—Merchandise Marks 39
33. Definitions 39
34. Certain goods not to be sold unless prescribed particulars as to
quality, composition etc. attached thereto 41
35. Certain goods not to be sold unless country of origin indicated
thereon 42
36. False trade descriptions 42
37. False representations as to Royal Warrant etc. 43
38. Textile products not be sold unless labelled with particulars of
composition etc. 43
39. Search warrants 45
40. Offences 46

ii

Section Page
41. Regulations 47
Division 2—Footwear Regulation 47
42. Definitions 47
43. Certain particulars to be marked on boots and shoes 48
44. Defence 50
45. Soles not to contain weighting substance 51
46. Powers of inspectors 51
47. Proof of manufacture for sale etc. 52
48. Section 43 not to apply to goods for export outside Australia 52
49. Regulations 52
Division 3—Furniture Regulation 53
50. Definition 53
51. Stamping of furniture in factories 53
52. Furniture made in Victoria to be stamped 53
53. Certain particulars to be shown by stamp 54
54. Failure to stamp furniture an offence 54
55. Imported furniture to be stamped 54
56. Penalty 54
57. Stamps to be pointed…

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Sourced from the Federal Register of Legislation at 26 August 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au.