Competition and Consumer Regulations 2010
Statutory Rules No. 170, 1974
made under the
Competition and Consumer Act 2010
Compilation No. 98
Compilation date: 20 May 2026
Includes amendments: F2026L00605
About this compilation
This compilation
This is a compilation of the Competition and Consumer Regulations 2010 that shows the text of the law as amended and in force on 20 May 2026 (the compilation date).
The notes at the end of this compilation (the endnotes) include information about amending laws and the amendment history of provisions of the compiled law.
Uncommenced amendments
The effect of uncommenced amendments is not shown in the text of the compiled law. The details of amendments made up to, but not commenced at, the compilation date are underlined in the endnotes. Any uncommenced amendments affecting the law are accessible on the Register (www.legislation.gov.au).
Application, saving and transitional provisions
If the operation of a provision or amendment of the compiled law is affected by an application, saving or transitional provision that is not included in this compilation, details are included in the endnotes.
Editorial changes
For more information about any editorial changes made in this compilation, see the endnotes.
Presentational changes
The Legislation Act 2003 provides for First Parliamentary Counsel to make presentational changes to a compilation. Presentational changes are applied to give a more consistent look and feel to legislation published on the Register, and enable the user to more easily navigate those documents.
Modifications
If the compiled law is modified by another law, the compiled law operates as modified but the modification does not amend the text of the law. Accordingly, this compilation does not show the text of the compiled law as modified. Any modifications affecting the law are accessible on the Register.
Self‑repealing provisions
If a provision of the compiled law has been repealed in accordance with a provision of the law, details are included in the endnotes.
Contents
Part 1—Preliminary
1 Name of Regulations
2 Interpretation
3 Computation of time
4 Directions in Forms
4A Approved form
Part 2—General
4AA Registrar of the Tribunal
5 Seal of the Commission
6 Offices of Commission
6AA Federal Court orders about energy laws
6A Application to Council for declaration recommendation
6B Application to the Council for a recommendation on the effectiveness of an access regime
6BA Application to the Council for a recommendation to revoke a decision that a regime is an effective access regime
6C Notification of access dispute
6D Withdrawal of notification
6E Summons to witness—access arbitration
6F Costs of an access arbitration
6FA Approval of competitive tender process for construction and operation of a facility—content of application
6FB Approval of competitive tender process for construction and operation of a facility—requirements for tender process
6FC Report on conduct of tender process
6G Application for registration of a contract for access
6H Inspection of Part IIIA registers and copies of documents
6I Evidence of Part IIIA register documents
6J Access Codes prepared by industry bodies (Act, section 44ZZAA)
7 Australian…
Overview
The Competition and Consumer Regulations 2010, enacted under the Competition and Consumer Act 2010, were introduced to address the need for a comprehensive and flexible framework that supports the enforcement of competition and consumer laws in Australia. The regulations provide detailed procedural and administrative guidelines that complement the overarching provisions of the Act. They are overseen by the Parliament of Australia, which enacts the regulations to ensure effective implementation and enforcement of the Act. The primary objective of these regulations is to facilitate the administration of justice and the enforcement of competition and consumer laws by setting out specific processes and requirements for various proceedings and applications. This includes procedures for applications to tribunals, the conduct of reviews, and the management of registers and documents related to both competition and consumer matters.
Scope and Application
The Competition and Consumer Regulations 2010 apply to a wide range of entities and conduct across various sectors, including energy, telecommunications, consumer data rights, and international liner cargo shipping. These regulations are instrumental in implementing the Competition and Consumer Act 2010 by providing detailed rules and procedures. They apply to both Commonwealth and state/territory entities, as well as individual and corporate persons. For example, the regulations govern the approval and registration of contracts for access to services, such as energy services, and the conduct of access determinations and arbitrations. They also establish procedures for the disclosure of information by the Australian Energy Regulator, the operation of professional standards schemes, and the registration of conference agreements in the international liner cargo shipping sector. Additionally, the regulations address consumer protection issues under the Australian Consumer Law, including the specification of certain fees, requirements for warranties, and exemptions for particular types of agreements. The geographic reach of these regulations is national, as they apply across Australia and are enforced by the Australian Competition and Consumer Commission. Exclusions and exemptions are detailed within specific parts of the regulations, such as the exclusion of certain provisions of the Act for the Australian Energy Market Operator regarding consumer data rights. The application of these regulations can be extended or restricted through subordinate instruments, which may include amendments and transitional provisions designed to align the regulations with new laws or to phase in certain requirements over time.
Key Provisions
- The Competition and Consumer Regulations 2010 (Cth) provide detailed procedural and operational guidance in support of the Competition and Consumer Act 2010 (Cth). These regulations cover a range of areas, including the handling of access disputes, the regulation of conference agreements in international liner cargo shipping, and the enforcement of consumer rights under the Australian Consumer Law. For instance, regulation 6C specifies the information required for notifying the Australian Competition and Consumer Commission of an access dispute, such as the identity of the notifier, details of the dispute, and any efforts made to resolve it. Regulation 32 outlines the particulars that must be included in the register of conference agreements, including the name of the agreement, parties involved, and the trade area covered. Regulation 76A mandates that identity cards issued to inspectors contain a recent photograph, the inspector's name, the date of issue, and the Commission's corporate logo and the Australian coat of arms.
- These regulations impose several obligations on parties and entities governed by them. For example, regulation 6E requires that a summons to a witness for an access arbitration must be in accordance with a specified form and served personally with a copy and the original summons. Regulation 6FB details the requirements for a tender process to be approved as a competitive tender process for the construction and operation of a facility, including the need for the process to ensure reasonable terms and conditions of access. Regulation 28S governs the provision of billing information for telecommunications services, stipulating that such information must be given at agreed times and in an agreed manner by the access and service providers.
- Breaches of these regulations can lead to various civil and criminal consequences. For example, non-compliance with certain procedural requirements may result in a proceeding being dealt with notwithstanding the non-compliance, unless specifically noted otherwise (regulation 26). Regulation 28RAA specifies that certain provisions of the Australian Consumer Law do not apply to gift cards under certain circumstances, such as those supplied for promotional purposes or as part of an employee reward scheme. Regulation 92B outlines the requirements for identity cards for inspectors enforcing the Australian Consumer Law, including the need for a recent photograph and the inspector's name and date of issue.
- Under the Australian Consumer Law, specific thresholds and exemptions are set. For example, regulation 77A prescribes an amount of $100,000 for acquiring goods or services as a consumer. Regulation 80A exempts surcharges on food or beverage in restaurants from the single price principle if certain transparency and display conditions are met. Regulation 89A identifies types of articles that do not qualify as gift cards, such as those redeemable for electricity, gas, or telecommunications services. The maximum penalties for breaches of these provisions, where specified, can be significant, depending on the nature and severity of the breach, often involving substantial fines or imprisonment.
- Area of Law
- Competition Law
- Consumer Law
- Instrument
- Regulation
- Concepts
- Definitions & Interpretation
- Commencement Provisions
- Licensing & Registration
- Enforcement Powers
- Compliance Obligations
- Prohibited Conduct
- Reporting & Disclosure Obligations