Brown, R.M. v Greg Cotton Motors Pty Ltd
[1987] FCA 536
•2 Oct 1987
FOR LIMITED DISTRIBUTION
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| JUDGMENT No. %?h$% | - . | - |
| IN THE FEDERAL COURT OF AUSTRALIA | ) | ||||
| \ | |||||
| VICTORIA DISTRICT REGISTRY |
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| l | |||||
| I | |||||
| GENERAL DIVISION | ) | ||||
| Between: RODNEY MICHAEL BROWN |
(Prosecutor)
m: GREG COTTON MOTORS
PTY. LTD.
(Defendant)
MINUTES OF ORDER
| JUDGE MAKING ORDER: | RYAN J. |
| DATE OF ORDER: | 2 OCTOBER 1987 |
| THE COURT ORDERS THAT: |
| 1. | The summons numbered VG 316 | of 1986 be dismissed. |
2. The defendant be convicted of the charge contained in the
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this day.
3. The defendant pay the prosecutor's costs of the proceedings
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| m: | Settlement and entry of orders is dealt with in Order 36 of the Federal Court Rules. |
| . | .. |
| IN THE FEDERAL COURT OF AUSTRALIA | 1 | ||||
| ) | |||||
| VICTORIA DISTRICT REGISTRY |
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| ) | |||||
| GENERAL DIVISION | 1 |
Between: RODNEY MICHAEL BROWN
-~
(Prosecutor)
And: GREG COTTON MOTORS PTY.
-
| - | LTD. |
(Defendant)
| Coram: | Ryan | J. |
| Date: | 25 August | 1987 |
| Place: | Melbourne |
REASONS FOR JUDGMENT
| The | defendant in these | proceedings | is | a motor | car |
trader carrying on business under the name "Neilson Holden
| Ferntree | Gully". | The | first | summons | against | the | defendant |
| alleges that on | 26 August 1985 | it was guilty of | an offence |
| against | 6.79 | of the Trade Practices Act 1974 ("the Act") in |
that in contravention of s.56(1) of the Act, the defendant
| advertised for supply | at | a | price, goods that | it did not |
| intend to offer for supply at that price for | a | period that |
was, and in quantities that were, reasonable having regard to
.
| the nature | of the market in which the defendant carried on |
| business and the nature | of the advertisement. |
The second summons alleges that the defendant between
| 26 and 28 August 1985 having advertised goods | for supply at a |
| special price, in contravention of | s.56(2) of the Act failed |
| to offer such goods for supply at that price for | a | period |
| that | was, | and | in | quantities | that | were, | reasonable | having |
regard to the nature of the advertisement.
| Except those in respect of the intention required | by |
s.56(1), the facts relied on as constituting each alleged
offence were not substantially disputed. The defendant which
dealt in vehicles manufactured by General Motors-Holden Ltd.,
and in used vehicles as well, had a practice, at least once a
week, and sometimes twice weekly, of taking out large display
advertisements in the "Sun" newspaper. It also had a policy
| that cars, known as "demonstrators" which were used | by | sales |
staff for demonstration purposes, should not be kept after
they had travelled more than 10,000 kilometres or had been in
the defendant's possession for more than six months. By way
| of implementing | that | policy | the | defendant | paid | to | the |
| salesman who sold | a "demonstrator", and to the responsible |
manager a bonus of $50 and $100 respectively, over and above
ordinary commissions.
| Each car advertised | in the "Sun" was the cheapest | of |
each model then in the defendant's stock, irrespective of whether it was a "demonstrator" or an unregistered new car.
| The | model | referred | to | in | the | particulars | of | each | charge |
| against | the | defendant | was | an | "SL | VK | Holden | Commodore | 6 |
| cylinder demonstrator". | A car answering that description and | - | . |
having the registered number "CL1 492" was advertised for
| sale by the defendant | in the "Sun" newspaper on thirty-one |
| occasions | between | 16 | May | nd | 7 | November | 1987. | The |
advertisement specifically relied on as an element in the
proof of each charge appeared in the issue of that iewspaper
| for | 26 August 1985. The advertisement was in the "new and |
| used cars" classified section of the newspaper and occupied | a |
panel two columns in width under the heading "HUGE SAVINGS UP featured in the same advertisement, which, in respect of CL1
| 492, comprised an illustration, accompanied | by | the following |
| text: |
| "Save $2272 off new price. | SL VK Commodore. |
| (Demonstrator) | 6 Cyl | Seds |
| CL1 | 492 3.3, 6 cyl., E.S.T. ignition, R.T.S:, |
| Cloth | trim, | AH/FM radio, | mud | flaps | and | pin |
| striping. | All | low | kms. | Be | quick - will | sell |
fast. Less top trade-in price $9990.*"
It appears that it was also the practice of the defendant to
| hold | a | meeting of its sales staff on each morning on which |
| one of the defendant's | advertisements appeared in the "Sun". |
At those meetings which were known as "Advertising Meetings",
members of the sales staff were acquainted with the models
which had been advertised that day, the price at which each
model had been advertised, and the numbers of each model In
| stock, | and | were | given | general | instruction | isales |
| techniques. One such meeting occurred on the morning of 26 | - .- |
| August 1985 | at which a Mr. Danny Heffernan, then new car |
sales manager for the defendant, distributed photocopies of
| the | defendant's | advertisement in the "Sun" of that morning. |
| Mr. Mark | Scott | who | had | commenced | employment | with | the |
| defendant on | 5 | August 1985 was one of the sales itaff who |
attended the meeting of 26 August. Later on the same day he
| resigned | from | the | defendant's | employ. | Mr. | Scott testified |
| that, Mr. Heffernan, | in | the | course | of | the | advertising |
meeting, referred to each of the models described in the
| advertisement and said, | in effect, that | it would be alright |
to sell the "Barina" and the "AStTa", that sales staff should
| try to get anyone interested in the "Gemini" into | a | manual |
rather than an automatic and that "we could not possibly sell
the 'Camira' and the 'Commodore' at those prices - they owed
us too much money".
| Mr. | Scott also recalled that the question was raised | by |
| two | other | salesmen, | Tony | Deans | and | Guy | Elliott, | of | what |
| should | be | done | if customers | insisted | on | seeing | those |
| particular | cars. | According | to | Mr. Scott, Mr. Heffernan |
| replied, "Try to steer them into another vehicle. | If | they |
ask and insist on seeing those cars, tell those customers
they were being test driven, were being prepared for sale, or
| were being refuelled". It was also | Mr. | Scott's | recollection |
| that Mr. Heffernan amplified his answer by saying that | it was |
| the | salesmen's | "duty as professional people to steer them |
| into another vehicle, that we were not order takers, that we | . |
| were professional people and | it | was part of our jobs to |
| direct them to another car". | Mr. | Scott further attributed to |
| Mr. | Heffernan, the statement that the cars detailed in the |
| advertisement "were an incentive, | a | means of getting the |
| customers into Neilson's | and it was up to us to sefl them a |
| car". Mr. Scott conceded, under cross-examination, that | Mr. |
| Heffernan had said at the meeting, in answer to | a question, |
| that, if customers were to insist on seeing | a | particular |
| advertised car, and overbear the | salesman's | excuses for its |
| being unavailable, "Well, we would have to show | it to them". |
| Mr. | Scott also indicated that he understood that "if that |
situation came up we would hand that over to Danny and leave
it at that"
| Mr. Deans | gave | evidence | that | he | attended | the |
| advertising meeting | on 26 August 1985 in the second of the |
| two weeks during which he | was | employed by the defendant. |
| Like Mr. Scott, he recalled that | Mr. | Heffernan had referred |
to the cars detailed in the advertisement in the "Sun" of
| that morning. | Mr. Deans went on to say that | Mr. Heffernan |
had given instructions that "any inquiries on any of the
advertised cars ... were to go to him".
| Another | employee | of | the | defendant | who | recalled | the |
meeting of 26 August 1986 was Mrs. Cristine Conlin who had
| worked on the sales staff of Neilson Holden since October | ~ | . |
1983. In 1985 she was responsible for answering telephone
| inquiries | generated | the | by | defendant's | newspaper |
advertisements. She disagreed with the suggestion that at
!
| the meeting of | 26 August Mr. Heffernan had said that the |
| Commodore CL1 492 was not to | be sold, or could not b; | sold at |
its advertised price, because it owed the defendant too much.
| Mr. Van t'Hooft | who, in August 1985, was employed as a |
new car salesman by the defendant, and who has since been
promoted to new car sales manager, gave evidence that he was
present at the advertising meeting on 26 August 1986 but had
no specific recollection of it.
| Mr. | Heffernan, who was new car sales manager for the |
| defendant | in | August 1985, and who has since been appointed |
| car largely responsible in 1985 for writing the "copy" for the | sales | manager, | also | gave | evidence. | He | was |
| its | used |
| defendant's advertisements including that of | 26 August. He |
| also | chaired | the | advertising | meetings | at | that | time, | but |
claimed that he did not specifically recall the meeting of 26
August. However, he asserted that he would not have given
| the instruction at that meeting, attributed to him | by | MC. |
| Scott, | that | the | "Commodore" | was | not | to | be | sold | at the |
| advertised | price | because | that | would | have | been | "totally |
| against all company policy that | I was taught". On the other |
| hand, Mr. Heffernan | accepted | that | he | may | have | told | the |
| defendant's salesmen at the meeting of 26 August 1985 that, | . |
| if | there were inquiries about advertised cars, the customer |
should be referred to him.
| After | resigning | from | the | defendant's | employ | on | 26 |
| August 1985, | Mr. | Scott on the same day spoke by telephone to |
| Mr. | Snow who was then an investigations officer in the Trade |
| Practices Commission. AS | a result of that contact, | Mr. Snow |
| on | the | following | day | telephoned | the | premises | of | Neilson |
Holden in Ferntree Gully and enquired about the "demonstrator
| Commodore | which | had | been | advertised". | He | was | given, |
| presumably | by Mrs. Conlin, some details about that car, and |
| later on the same day attended at the defendant's premises | in |
| company with a Miss Howard who was then employed | by the Trade |
Practices Commission as an assistant research officer.
| M r . | Snow and Miss Howard, on arriving at the premises |
| of | Neilson | Holden, | first | looked | inside | and | outside | the |
showroom for the vehicle CL1 492 but were unable to find it. They were then approached by a Mr. Hanson who made it clear
| that he was a novice salesman. | Mr. Snow referred Mr. Hanson |
| to | a | copy of the advertisement from the "Sun" of 26 August |
| and pointed to the part which referred to CL1 492 saying, | "I |
| am particularly interested in this car here because of the price". |
| Mr. | Hanson replied | "I think that one has been sold but |
| I will check on | this". He | then spoke with two unidentified | - .- |
men in an office to the left of the showroom and on returning
| said to Mr. | Snow, "That one has been sold yesterday morning. |
| The man has put | a deposit on | it". | Mr. | Hanson then tried to |
| interest Mr. | Snow and Miss Howard (who represented herself to |
| be Mr. | Snow's | wife) in other models and took them fir a test |
| drive | in a "Camira" | sedan. | On | their | return, | Mr. Hanson |
pointed out the Commodore CL1 492 which was then parked
| outside the | defendant's | showroom. | Mr. | Snow inspected that |
| vehicle and noted that no | "K" form was affixed to it, and | Mr. |
| Hanson insisted that "it has definitely been sold. | .. | The |
| fellow came in keen as mustard this morning with a | fist full |
| of dollars". |
| Also on 21 August 1985, Mr. | Mineely another officer of |
the Trade Practices Commission telephoned Neilson Holden of
Ferntree Gully to ask about the Commodore which had been
| advertised in the 'Sun" | of the previous | day. | That call was |
| made on Mr. SnowIs instructions. | Mr. Mineely spoke to Mrs. |
Conlin who told him the colour of CL1 492 and quoted him an
| "on-road" price | for it of $11,030. Later on the same day, |
| when Mr. | Snow returned from the defendant's premises he told |
| Mr. Mineely to telephone again to ask whether the | mhicle was |
| still available. Although he then asked to speak to Mrs. |
| Conlin, the call was taken by Mr. | Hanson who told Mr. Mineely |
that the advertised Commodore had been sold.
| - On | 28 | August | 1985, | another | officer | of | the | Trade | - | . |
| Practices Commission, | Mr. Sest, telephoned Neilson Holden | to |
inquire about the "Commodore" advertised on 26 August. He
| too spoke to | Mrs. | Conlin and was told that the vehicle was |
| still available. Later that day, | Mr. | Sest attended | at the |
| respondent's | premises where he met | Mr. | Deans to whom he |
| showed | a | copy of the "Sun" advertisement of 26 August and |
| asked whether the "Commodore demonstrator" described | in it |
| was still available. | Mr. Deans replied "Yes, | I think it is". |
| Mr. | Deans then consulted another employee of the defendant in |
an office on the left of the showroom and returned to tell
| Mr. | Sest that the "demonstrator you are after | ... is out, |
| picking up a trade-in". Later | Mr. Deans, according to | Mr. |
Sest, indicated that the trade-in being picked up was to be traded-in for the "Commodore" itself which had been sold.
| Mr. | Deans, in his evidence, indicated that the other |
| employee whom he consulted about | Mr. Sest's | inquiry was Mr. |
| Heffernan "because he had instructed us | ... we were to see |
| him before we sell" any of the advertised cars. | Mr. | Deans |
| went on to testify that | Mr. | Heffernan had told him that the |
| "demonstrator | Commodore" | had | been | sold. when Mr. Deans |
| pointed out that he had just seen the car, | Mr. | Heffernan |
| replied "No, you are wrong; | it has been sold". | Mr. Deans |
| continued to statement whereupon, according to | dispute | the | accuracy | of | Mr. | Heffernan's |
Mr. Deans, Mr. Heffernan
| instructed him to "tell the chap | it | has been taken to be |
demonstrated and is sold on demonstration by one of the taxed with that evidence, Mr. Heffernan claimed not to recall any discussion with M r . Deans about the vehicle CL1 492, but said that the instruction attributed to him "would be going
employees of the company", and "to sell him up to a new
| against everything | I | have been taught over the years whilst |
employed by Neilson Holden".
| Mr. Black Q.C., | for the defendant conceded that | if I |
were to accept the substance of the evidence of the officers
of the Trade Practices Commission who made telephone calls
to, and visited, the defendant's premises, the prosecution
would have made out its case that a breach of s.56(2) of the
| Act | had been committed. The evidence of the officers of the |
Commission was not seriously challenged, and I see no reason
| to | disbelieve | it. | Accordingly, | the | defendant | must | be |
| convicted on the summons in | VG | 317 of 1986 of an offence |
| against s.56(2). |
| By s.56(1) of the Act, as | in force in August 1985, | it |
was provided that:
| "A corporation shall not in trade | or | commerce, |
advertise for supply at a special price goods or services that the corporation does not intend to offer for supply at that price for a period that is, and in quantities that are, reasonable having
regard to the nature of the market in which the
corporation carries on business and the nature of
| the Section 84 of the Act, before its amendment by Act NO. 17 of 1986, was in the following terms: | advertisement." | . - |
| "(1) Where, in | a proceeding under this Part | in |
| respect | of | any | conduct | engaged | in | by | a body |
| corporate, being conduct in relation to which | a |
| provision of Part | V | applies, it is necessary to |
establish the intention of the body corporate, it
is sufficient to show that a servant or agent of
the body corporate by whom the conduct was
engaged in had that intention.
| (2) | Any conduct engaged in on behalf of | a body |
corporate by a director, agent or servant of the
| body corporate or | by | any other person at the |
| direction | or | with | the | consent | or | agreement |
| (whether express or implied) of | a director, agent |
or servant of the body corporate shall be deemed,
| for | the | purposes | of | this | Act, | to | have | been |
engaged in also by the body corporate."
| The language of | s.56(1) | as reproduced above casts on the |
| prosecution the onus | of proving a negative, the absence of |
| intention | to | offer | the | relevant | goods | for | supply | at the |
advertised price for a period that is, and in quantities that
| are, | reasonable | having | regard | to | the | stated | criteria. |
| Section 8 4 ( 1 ) | assists in the positive proof of the intention |
| of | a | body corporate but says nothing about proof of the |
| absence of | a | specified intention. However, | s . 8 4 ( 2 ) | assists |
1L.
| the prosecution in a | case like the present in the sense that |
| the acts which constitute advertising, if engaged in by | a |
| director, agent or servant of the body corporate, are to be deemed to have been conduct of the body corporate itself. |
| Accordingly, | if it is | proved | that | a director, | agent or |
| servant | of | the | defendant | procured | the | insertion | of | the | .- |
| advertisement of | 26 | August 1985 and at that time did not |
| intend that the defendant should offer "CL1 | 492" for sale at |
| the advertised price for | a | reasonable period, the defendant |
will be fixed with liability for that conduct. It may be
necessary to inquire, in an appropriate case, whether the
relevant director, servant or agent had the capacity to give
effect to his lack of intention that the defendant should
| offer the goods for supply at the advertised price for | a |
| reasonable | period | and | in | reasonable | quantities. | However, |
the need for that inquiry does not arise on the facts which
| have been proved in this case because | I am satisfied that Mr. |
| Heffernan's | was the directing mind behind the insertion of |
| the advertisement on | 26 | August 1985, and that he was in | a |
| position to offered for sale and, if so, for how long. | determine | whether | or | not | CL1 492 should | be |
| The evidence reveals that | Mr. Heffernan selected the |
| cars which were featured in each of the | defendant's relevant |
| advertisements, and that he did | so | by reference solely to |
which was the cheapest then in stock of each model to be
| advertised. | Mr. | Cotton, | the | managing | director | of | the |
| defendant | gave | evidence | that | although | he | "approved | the |
format" of its advertisements, he was not specifically aware
| of those which featured the vehicle | CL1 492. |
| Mr. Richardson in 1985 was the | defendant's new car |
| manager | to | whom | Mr. Heffernan | as | new | car | sales | manager | - | . |
reported. Although his attention was directed specifically
| to | the | advertisement | of | 26 | August | 1985, | and | to | other |
| advertisements | featuring CL1 492, Mr. Richardson | had | no |
distinct recollection of that car.
| Mr. | Heffernan acknowledged that he was responsible, | in |
| and | about | August | 1985, | f o r | writing | the | "copy" | for | the |
| defendant's | advertisements including those which featured | CL1 |
| 492. When fir. Heffernan | was | cross-examined | about | he |
| incantation in those advertisements "Be quick will | - sell |
| fast" the following exchange is recorded: |
| "MR | GINNANE: Did you put in the words, "be quick |
- will sell fast"? --- Yes, I would have.
| Did | you think that that was the case, that the |
| car would sell fast | at that stage? | --- When we |
put in an ad, our intention is to sell that car.
Did you think at that stage that the car would
sell fast at that price? --- Naturally we hope it
would.
| Did | you | think | it would, | based | on your |
| experience? --- We would not advertise | a car if |
| we did not think it would sell." |
Later in the same cross-examination this passage occurs:
"MR GINNANE: When you put the advertisement in
| relating | to | CL1 | 492, | what | was | your | intention |
behind putting that advertisement in? What did
you hope to achieve --- To sell motor vehicles.
To sell motor vehicles? --- Yes.
| what motor vehicles? | --- Obviously, to sell that |
singularly but also - most people that come in - they do not always want manual so I always had a number of vehicles to offer them, anyhow."
| It | has been accepted by counsel for the prosecutor that the |
| relevant intention | to be examined for the purposes | of the |
| information | under | s.56(1) | of | the | Act | is | that, | of | Mr. |
| Heffernan. | Mr. | Ginnane referred to the judgment of Smithers |
| J. in Reardon v. Morley Ford Pty. | Ltd. (1980) 49 FLR 401 at |
420 as providing some guidance to the approach to be taken in
| determining | whether it has | been | proved | beyond | reasonable |
| doubt that | Mr. | Heffernan lacked the requisite intention that |
| the defendant should offer CL1 492 for sale for a | reasonable |
period at the advertised price. His Honour there said:
| "TO my mind | a person in his position genuinely |
having that intention would certainly have given
instructions to his sales staff that the vehicles
must be offered and must be supplied on request
at the special price. He did not do this. On
his evidence he left the situation to his sales
| staff as though with respect to the | 3.3 Falcon no |
| special situation had arisen as | a | result of the |
advertisement. But his retail sales manager and
| a | salesman were under the impression that the |
| vehicles were not on offer for $6,600. | This |
| could | never | have | happened | with | Mr. Morley in |
| command unless | it | were that he had not intended |
| to offer the 3.3 | Falcons in quantity for $6,600. |
| In the absence of | explanation this fact, | in my |
| opinion, | cannot be reconciled | with | reasonable |
| probability unless | Mr. | Morley did not intend to |
| offer the | 3.3 | Falcons for supply at the special |
| price. | When | it is seen that, if there be any |
such explanation the defendant had at hand the
| means to provide | it, then I do not doubt the |
situation is one in which according to the common
| course | of | business | affairs, | the | degree | of |
probability that such facts would not be found
| unless Mr. | Morley had not intended that the | 3.3 |
| Falcons | should | be | offered | for | supply | at | the |
special price is such that the contrary cannot
reasonably be supposed.
| To my | mind | where | in | relation | to | a business |
| organization such as the defendant | it is found |
| that | the | retail | sales | manager | and | his | staff |
| genuinely understand that there | is no intention |
on the part of the defendant to supply particular
vehicles at a particular price at a particular
time and genuinely believe that they must obtain
| authority from | a | senior member of the staff and |
that the policy in that matter was one which
| depended | entirely | upon | the | decision | of | the |
| managing | director | who | was | regularly | and |
frequently in touch with his sales staff and had
| himself to make | a | decision as to the continuity |
| of | the | advertising | campaign | consequent | upon |
| developments following upon the campaign, | it is |
| proper, | in | the | absence | of | evidence | to | the |
| contrary, to infer and to do | so beyond reasonable |
doubt that the state of mind of the sales manager
and his staff reflects the instructions he has
received in the ordinary channels of the company
and reflect the decisions of management at its
highest level.
| It | is | be | o | bserved | that | whereas | every |
| probability supports the inference | I have drawn, |
| there | is | not | one | of | the | objective | facts | in |
evidence which gives rise to any consideration
that raises questions as to the validity of that
| inference. | 'I |
-
| It has been submitted that | a | similar inference is equally |
| inescapable in this case. | Mr.- Ginnane invited me to find, |
| primarily on the basis of Mr. Scott's | evidence, that, at the |
| advertising meeting of 26 August, Mr. Heffernan had given | a |
| positive instruction that the Commodore | CL1 492 was not to be |
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