Abouhassoun -v- Director General, Department of Transport

[2001] NSWADT 193

CITATION:	Abouhassoun -v- Director General, Department of Transport [2001] NSWADT 193
DIVISION:	General Division
PARTIES:	APPLICANT Ramzi Abouhassoun RESPONDENT Director General, Department of Transport
FILE NUMBER:	013123
HEARING DATES:	25/07/2001
SUBMISSIONS CLOSED:	07/25/2001
DATE OF DECISION:	11/20/2001
BEFORE:	Hennessy N (Deputy President)
APPLICATION:	Passenger Transport Act - taxi driver - cancellation of authority - Taxi driver - cancellation of authority
MATTER FOR DECISION:	Principal matter
LEGISLATION CITED:	Administrative Decisions Tribunal Act 1997 Crimes Act 1914 (Cth) Evidence Act 1995 Passenger Transport Act 1990
CASES CITED:	Jacara Pty Ltd v Auto-Bake Pty Ltd [1999] FCA 417 Re T and Anor and the Director of Youth and Community Services [1980] 1 NSWLR 392 Melbourne v The Queen (1999) 198 CLR 1 Caska v The Director General Department of Transport [2001] NSWSC 205 Australian Broadcasting Tribunal v Bond (1990) 170 CLR 321
REPRESENTATION:	APPLICANT In person RESPONDENT A Wozniak, solicitor
ORDERS:	The Director General’s decision to cancel Mr Abouhassoun’s public passenger authority is affirmed.

Introduction
1 On 14 May 2001 the Director General, Department of Transport cancelled Mr Abouhassoun’s authority to drive a taxi under the Passenger Transport Act 1990 (PT Act). The reason for the cancellation was that Mr Abouhassoun:
• had been convicted of offences involving harassing and offensive phone calls in January 2001;
• had failed to disclose his conviction to the Department;
• had four complaints lodged against him from passengers in a period of less than 12 months (the passengers alleged that Mr Abouhassoun was abusive and aggressive); and
• had a lengthy traffic record.
2 On 17 May 2001 Mr Abouhassoun lodged an application with the Tribunal for a review of the Director General’s decision. Mr Abouhassoun also lodged an application for a stay of the decision. On 21 May 2001 the Tribunal stayed the decision to cancel Mr Abouhassoun’s taxi authority pending further order of the Tribunal.

Jurisdiction
3 Pursuant to s 52(1) of the PT Act a person whose application has been refused or whose accreditation or authority has been varied, suspended or cancelled, may apply to the Administrative Decisions Tribunal for a review of that decision.

Issues and Legislation
4 Section 14 of the PT Act gives that Director General power to cancel a licence. That provision states that:
Having regard to the purpose of an authority, the Director-General may at any time vary, suspend or cancel any person's authority.


5 The purpose of an authority is set out in s 11(2) which provides that:
The purpose of an authority under this Division is to attest:
(a) that the authorised person is considered to be of good repute and in all other respects a fit and proper person to be the driver of a public passenger vehicle; and
(b) that the authorised person is considered to have sufficient responsibility and aptitude to drive the vehicle or vehicles to which the authority relates:
(i) in accordance with the conditions under which a public passenger service is operated; and
(ii) in accordance with law and custom.


6 The issue in this case is whether the Director General made the correct and preferable decision in cancelling the Mr Abouhassoun’s taxi authority: s 63 Administrative Decisions Tribunal Act 1997 (ADT Act).

Evidence
7 Mr Abouhassoun has been driving taxis since about March 1998. He is currently a part-time student. He has muscular dystrophia which he says means that his muscles are weak and he is unable to do work other than driving taxis. Mr Abouhassoun gave oral evidence to the Tribunal during which he was given the opportunity to address the matters which the Director General had relied on in reaching his decision. The documents tendered by the Director General were:
• the Department’s file;
• police statements from three passengers - Melissa Lyon, Paul McHale and Paul Crehan in relation to a journey in April 2001; and
• documents produced under summons from the District Court in relation to Mr Abouhassoun’s conviction for criminal offences in January 2001.
8 The documents tendered by Mr Abouhassoun were:
• a letter from his doctor confirming that he suffers from muscular dystrophia;
• a copy of Mr Abouhassoun’s licence details indicating that he has a neurological disorder; and
• a letter from Terry El Hassan, compliance officer with Legion Cabs.
Conviction for harassing and offensive phone calls
9 The police fact sheet in relation to this matter states that Mr Abouhassoun rang the Golden Apple (an escort agency) on 29 January 2000. The agency arranged for a woman to go to Mr Abouhassoun’s residence. The following day Mr Abouhassoun rang the receptionist at the Golden Apple saying that he was not happy with the service. The receptionist stated that he would ask the manager to call him. A few minutes later Mr Abouhassoun called again and stated that he had the woman’s camera and asked for her phone number so he could return it. The receptionist refused to give Mr Abouhassoun the number. Through the day Mr Abouhassoun rang numerous times to complain about the service he had received. During one call he allegedly said "I’m going to bomb the place. I’m going to come in there and kill you and everyone in there. I’m going to wait for you after work and I’m going to fuck you over." The manager phoned the police who made a record of the incident. During the evening of the same day Mr Abouhassoun attended the Kings Cross Police Station to complain that the woman who had come to his home had stolen his camera. Mr Abouhassoun left the police station and rang the Golden Apple six more times making similar threats. During the period 30 January 2000 to 6 February 2000 Mr Abouhassoun made a total of 443 telephone calls to the Golden Apple. During some of these calls Mr Abouhassoun allegedly spat or blew "raspberries" into the phone. The manager complained to the police again on 3 February 2000.

10 Between 8 February and 25 February 2000 Mr Abouhassoun made more than 1000 calls to the Golden Apple. When Mr Abouhassoun was questioned by police about making the phone calls he told them that he had made four calls at the most and that "they lie." When police contacted Mr Abouhassoun to ask him to come back to the police station he swore at police officers and abused them.

11 In relation to these convictions, Mr Abouhassoun said that he wanted to complain because the working girl stole his camera. He wanted to speak to the manager but the receptionist would not put him through. He agreed that he rang 443 times from 30 January to 6 February 2000 and then another 500 times from 8 February to 25 February 2000. He did not agree that he had rung 1000 times during that period. He denies spitting or blowing "raspberries" into the phone.

12 On 29 January 2001 Mr Abouhassoun was convicted in the Local Court of improper use of telecommunications service - "menace or harass" and improper use of telecommunications service - "offensive". Although no evidence was led as to the legislative provision under which Mr Abouhassoun was convicted, I assume that it was s 85ZE of the Crimes Act 1914 (Cth) which states that:

A person must not intentionally use a carriage service supplied by a carrier:
(a) with the result that another person is menaced or harassed; or
(b) in such a way as would be regarded by reasonable persons as being, in all the circumstances, offensive.
13 Mr Abouhassoun was legally represented and pleaded guilty. He was convicted and given a bond to be of good behaviour for 12 months. Mr Abouhassoun appealed to the District Court against that conviction. The outcome of that appeal was not known at the date of hearing but I asked a registry officer to contact the District Court before writing these reasons. An officer from the Records Section forwarded documents which record that on 20 August 2001, Mr Abouhassoun’s appeal was dismissed.

14 Mr Abouhassoun gave oral evidence explaining the phone calls to the Golden Apple. He said he was angry at the time but he didn’t use rude language. He wanted to make the manager hear the phone ringing because he thought the employees at the Golden Apple were hiding the manager from him. At the time he thought his behaviour was logical but he realises now that it was not the right thing to do and he would never do it again.

15 Mr Abouhassoun admitted making these calls and says that he was angry at the time. He denies certain matters alleged in the police fact sheet such as that he swore or blew raspberries into the phone. In relation to this matter I find that Mr Abouhassoun did make in excess of 900 phone calls to the Golden Apple over the period of a few weeks. These calls were menacing and offensive. I make no findings as to the nature of what was said during those calls given that Mr Abouhassoun denies many of the allegations in the police fact sheet.


Failure to advise Department of conviction
16 Mr Abouhassoun failed to advise the Department of Transport (the Department) that he had been convicted of an offence in January 2001. The Department pointed out that Mr Abouhassoun had signed a declaration on 5 February 1998 saying that he had read and understood the standards for taxi drivers. One of those standards (Section 1.2 of the Taxi Driver Authorisation Standards) requires a taxi driver to immediately report any convictions or charges in relation to criminal, traffic or any other kind of offences (other than parking offences). Mr Abouhassoun said that he did sign the declaration but did not read or understand it properly. He did not know that he had to tell the Department about the conviction.

17 I find that Mr Abouhassoun failed to advise the Department of his conviction as required by the Taxi Driver Authorisation Standards.


History of complaints by passengers
18 Complaints were made about Mr Abouhassoun by five passengers, or groups of passengers, during a period of approximately 10 months from July 2000 to April 2001.

19 On 6 July 2000 the Department received a complaint from a male passenger who had travelled in a taxi on that day. The passenger stated that the driver pulled over after being hailed. The passenger attempted to get in but the doors were locked and the driver asked through a partially open window what his destination was. The passenger said that he refused to give the driver this information until he was seated in the taxi. The passenger alleges that the driver then became abusive and drove off. The passenger says he was still hanging onto the door handle when the taxi drove off.

20 Mr Abouhassoun’s response to this allegation is that he does not remember this incident. There was no direct evidence as to how Mr Abouhassoun was identified by the passenger. In addition, the version of events outlined above is hearsay evidence recorded by an officer of the taxi company. There was no statement on the file from the complainant and he was not called to give oral evidence. I find that the second hand hearsay evidence tendered by the respondent to be of very little weight given Mr Abouhassoun’s denial that this incident occurred. In all the circumstances, I am not satisfied on the balance of probabilities that this complaint related to Mr Abouhassoun.

21 On 6 October 2000 the Department received a complaint from a male passenger who had travelled on 6 October 2000. The file note prepared by the Taxi Complaint Service states that “Caller complained that while trying to board a cab at Mclay (sic) St City on the 6/10/00 at 10.50 pm caller’s girl friend was verbally abused by the cab driver while she was trying to find an address of a party. Caller said the cab no. was T 3184.” The number of the taxi Mr Abouhassoun was driving at the time was T 3184.

22 The passenger stated that the driver argued with and abused him and the female passenger when the female passenger attempted to find an address. The driver said "fuck off" and drove off.

23 Mr Abouhassoun was interviewed on 10 January 2001 and gave a different version of events to that given by the complainant. Mr Abouhassoun denies saying "fuck off." Mr Abouhassoun’s response to this complaint was that he can only guess that the manager from the Golden Apple could be telling people to complain about him. He was reprimanded over this incident.

24 There is no statement from the passenger in the material tendered by the respondent and the passenger was not called to give evidence. The only evidence of what allegedly occurred is hearsay evidence in the form of file notes and correspondence from the complaints officer at Legion Cabs, Terry El- Hassan. In the face of Mr Abouhassoun’s denial that he told the passenger to "fuck off" I am not satisfied that this incident occurred in the manner alleged by the respondent.

25 A third complaint was made in relation to an alleged incident at 2 am on 26 January 2001. The passenger telephoned to make the complaint at 12.09 pm on the same day. The details of the incident were recorded. The complainant wrote a statement dated 20 February 2001 to the Department setting out what happened on that day. She wrote that at approximately 2 am she got into a taxi in George Street in the city and asked the driver to go to Hickson Road, then Newtown. She repeated the directions but received no response from the driver. The driver continued to drive in the wrong direction saying that she had lied to him and that she only requested Newtown. He said he wanted to get back to his base for changeover. The passenger then told the driver that her business colleague was staying at a hotel in the Rocks and they needed to go there first. The driver refused saying she was trying to trick him and waved his ID card at them saying "Take the fucking number and make a complaint, fuck you." He then told them to get out. They refused to get out and again asked to be taken to the Rocks. The driver then started shouting "I don’t give a fuck about you, fuck you, I’m going back to base." The passenger’s colleague jumped out of the taxi but the other passenger did not have a chance to get out. The driver took off very fast shouting and swearing and refusing to say where he was going except "South, back to base." The passenger asked if she would be able to get another taxi there to take her home. The driver pulled up and she went to get out of the taxi. The driver said to her "You are a bitch and you need to be fucked in the arse." The passenger scrambled out of the taxi and the driver said "Touch my cab and I’ll kill you." The passenger was terrified and asked the driver for his Identification card which he refused to show her. She noted the licence number as he drove off.

26 When interviewed about this matter on 16 March 2001, Mr Abouhassoun denied being in his taxi at the time. He said "I told you already I don’t know anything about this. At 2 o’clock I am usually washing my car at the car wash. I can bring twenty witnesses if you like." When it was suggested that his log on times suggested that he was driving at 2 am, Mr Abouhassoun said he logs off at anytime. He said he leaves the computer on and the next driver turns it off.

27 A letter dated 9 March 2001 from the Communications Manager at Legion Cabs to the Department of Transport shows that Mr Abouhassoun logged on at 16.42 pm on 26 January 2001 and logged off at 2.47 am on 27 January 2001. These times match those recorded by Mr Abouhassoun in the Daily Worksheet for that day. Given this evidence, I am satisfied that Mr Abouhassoun was driving a taxi at about 2 am on 26 January 2001.

28 The statement of the passenger is first hand hearsay evidence. Such evidence is generally admissible if the maker of the statement is unavailable to give evidence. It may also be admissible if it would cause undue expense or undue delay, or would not be reasonably practicable to call the person. (Evidence Act 1995 (NSW) s 63 and 64) Although the Tribunal is not bound by the rules of evidence (ADT Act s 73(2)) material must be relevant and reliable before it is admitted. As the whole of the Department’s file was admitted into evidence, the real question for the Tribunal is the weight which it should attach to that evidence.

29 There was no evidence that the passenger was unavailable to give evidence or that it was not reasonably practicable to call her. Nor was there any evidence that it would cause undue expense or delay or call her. Despite this, I am satisfied that the passenger’s statement should nevertheless be given considerable weight. It was made just over three weeks after the incident occurred when the events of that evening would have been relatively fresh in her mind. In addition, she telephoned the Department on the same day as the incident occurred and gave a version of events which is consistent with her subsequent statement. I find that Mr Abouhassoun did conduct himself in the manner alleged in the passenger’s statement.

30 Another passenger contacted the Department on 9 January 2001 about an incident that took place on 7 January 2001. He also wrote a letter of complaint dated 16 January 2001. In summary, the letter states that Mr Abouhassoun picked him up at the bottom of Oxford Street Darlinghurst and then stopped at Taylor Square to buy a paper. The passenger says that he asked the driver not to stop as the traffic light was green and he did not want to pay for the extra time. There was a conversation about customer service within the taxi industry and the passenger suggested that the driver take more notice of his customer’s wishes. The driver then allegedly started "raving that it was his cab and he was the boss." After a conversation about government policy in relation to taxi drivers, the driver allegedly told the passenger that he was ignorant and rude. At the end of the journey the passenger asked the driver to write his number on his card. He refused and then removed his driver ID and put it in his pocket. The passenger again asked for the ID. The driver’s response was "If you don’t pay me and get out of this cab I will take you to a quiet place and work you over." The passenger then suggested that the driver call or drive to a police station. The driver then said something like "I’m going to do you over" and started to drive off. The passenger became nervous and asked the driver to stop the car. He paid the fare and got out. As he approached his front door, the driver got out of the taxi and started screaming "I’m going to kill you. I am going to get you. You are dead."

31 Mr Abouhassoun was interviewed about this incident on 8 and 16 March 2001. During the 8 March interview Mr Abouhassoun said "I think he was drunk. I could smell it on his breath and the way he talk and move (sic)." During the second interview Mr Abouhassoun said "he was a strange man." When the interviewer mentioned that Mr Abouhassoun had told him at the first interview that the passenger was drunk, Mr Abouhassoun said "Yes, or on drugs, probably on drugs." Mr Abouhassoun denied that the passenger had asked for his authority card or that he had threatened the passenger.

32 Mr Abouhassoun did not sign some of the statements recording the interview because he said some of the statements did not reflect what he said, or what he meant.

33 At the hearing, Mr Abouhassoun said in relation to this complaint that he picked up the passenger at Taylor Square. He was buying a paper at the time and the passenger asked if his taxi was available for hire. Mr Abouhassoun said he agreed to take the passenger after he had bought the paper. Mr Abouhassoun says he smelt of alcohol when he entered the taxi. The passenger started abusing him and saying taxi drivers are idiots and why don’t I go back to my own country. Mr Abouhassoun objected to the passenger talking to him in that way and he was upset. He spoke loudly to the passenger but did not threaten him or use rude language. Mr Abouhassoun says he would not have threatened this passenger or anyone else because he has muscular dystrophia and he cannot fight anyone.

34 Mr Abouhassoun and the passenger gave very different versions of this journey. There was no issue that the journey took place and that Mr Abouhassoun was the driver. As with the previous complaint, there was no explanation from the Director General as to why they did not call this passenger to give evidence. Despite this omission, I give considerable weight to the evidence of the passenger. He made a telephone complaint within two days of the incident and followed up that phone call with a detailed written statement nine days later which was consistent with his original complaint. Mr Abouhassoun changed his version of events, firstly saying that the passenger was drunk, then that he was probably on drugs and finally that he could smell alcohol on his breath. I do not accept Mr Abouhassoun’s evidence as to what happened during this journey and find that he behaved in accordance with the passenger’statement of 16 January.

35 The most recent complaint involved an incident 8 April 2001 involving three passengers. Each passenger gave a statement to police the following day. According to these statements one female and two male passengers got into the taxi at Redfern at about 10.00 or 10.30 pm and asked the driver to go to Five Dock. After about five minutes the first male passenger asked which way the driver was going. When the driver didn’t reply the male passenger said "Excuse me mate, did you hear what I said?" The driver said "Well I’m the taxi driver. I know where I am going. If you don’t like the way I am going I’ll take you to the nearest police station." The passenger said "That’s fair enough, take us there." A short time later they arrived at the Rocks police station. The driver then said, "I’m going to eat my dinner and started to eat some food." The female passenger went into the police station and a constable came out and directed the driver to take the passengers to their destination. The driver said that the passengers weren’t going to pay him. The driver then headed towards George Street and said "you’ll be happy when you arrive in Bankstown" and "the other drivers will take care of you" and "I have nothing to lose." The driver then removed his taxi pass/ID from the dashboard.

36 The female passenger telephoned the police station again and spoke to the same constable. As they were speaking the driver began to drive erratically. He turned his lights off and on, drove over the speed limit and failed to indicate. The female passenger then asked if they could be dropped somewhere and they would make their own way home. He kept driving in an unsafe manner. The female passenger then told the driver that the constable said he had to take them home or let them out, otherwise he could be charged with kidnapping. The driver stopped the car and the female passenger got out leaving the door open. While she was still on the phone the taxi sped off causing the door to slam shut. The two male passengers continued the journey. One passenger rang 000 and spoke to an operator. The passenger said "Why not stop and just forget about it, I am on a mobile phone to 000." When the passenger was on the phone, the driver reached behind him with his left arm and tried to hit the male passenger seated behind him. The passenger put his arm up to stop him. The driver eventually stopped the taxi and turned off the lights. Both passengers got out of the taxi and waited until two police officers arrived. The female passenger telephoned one of the male passengers and they caught another taxi back to the Rocks police station.

37 The police records prepared by Constable Hutchins gave a narrative of the events as outlined by the passengers. The record then indicates that police finally contacted the driver at 12 am. The driver stated that he would attend the Rocks police station on Wednesday to provide his version of events and that he was shaken by the incident.

38 In relation to this complaint Mr Abouhassoun says the three passengers made up a story that he drove them around Sydney and threatened them when in fact he dropped them in George Street.

39 Again, none of the passengers or the police officer involved in this incident was called to give evidence and there was no explanation for their failure to do so. Nevertheless, three people made consistent statements to police about this journey the following day. In addition, police were contacted at various times throughout the journey and a record was made of that contact. I find that Mr Abouhassoun behaved in the manner alleged by the three passengers.

40 After receiving the notice of cancellation of his driver’s authority, Mr Abouhassoun approached Legion Cabs for retraining in relation to customer service. Mr El Hassan, a compliance officer with Legion Cabs, has been conducting exercises with Mr Abouhassoun on how to deal with passengers. He wrote in a letter of 24 July 2001 that “I am confident that Mr Hassoun is a competent driver and is only in need of some driver training pertaining to his customer skills.” Mr El Hassan said he would continue to spend time and monitor Mr Hassoun to ensure he maintains an acceptable level of driver proficiency.

41 Mr Abouhassoun said he found the training useful and agreed that he needed to do it.


Traffic record
42 In relation to his traffic record, Mr Abouhassoun said that he has only had one infringement notice in the last 20 months and he is an experienced driver. He says he always drives safely and has never had an accident.

43 Mr Abouhassoun provided character references from Alan Daher, a taxi owner, who said that Mr Abouhassoun is one of his best drivers. He said he has not had a single problem with him.


Respondent’s submissions
44 The respondent relied on a submission that the complaints are of a similar nature. Mr Abouhassoun threatens passengers and acts aggressively towards them. His response when challenged is also similar. For example, hiding his ID card. Furthermore his conviction for harassing phone calls shows that he behaves aggressively. Although he has had some re-training he has shown no remorse or insight into the problem.

Applicant’s submissions
45 Mr Abouhassoun has muscular dystrophia and says that driving taxis is the only job that he can do. He said he was never charged over the April incident. He said that any similarities in the complaints do not prove that he did it. Mr Abouhassoun said that it could be that people are making up a story or they have misunderstood him because his English is not very good. These complaints have only occurred in the last 12 months. For the two years prior to that, there were no complaints. Mr Abouhassoun conceded that he gets upset sometimes but said that he would never abuse anyone or say he would kill them. The only thing he does it to ask them to leave the taxi.

Reasons and decision
46 Mr Wozniak submitted that I should be more inclined to find that Mr Abouhassoun did what was alleged against him because of the similarity of his conduct in relation to each incident. Sunberg J said in Jacara Pty Ltd v Auto-Bake Pty Ltd [1999] FCA 417 at paras 10-11 that “Generally speaking, proof that a person has on other occasions engaged in conduct similar to that alleged against him in the litigation does not tend to prove that he engaged in the conduct alleged.” An exception applies if that evidence has “significant probative value.” ( Evidence Act1995 s 97) Sunberg J found that to have “significant probative value” the evidence should reveal “striking similarities, unusual features, underlying unity, system or pattern such that it raises, as a matter of common sense and experience, the objective improbability of some event having occurred other than as alleged.” (Sunberg J said in Jacara Pty Ltd v Auto-Bake Pty Ltd [1999] FCA 417 at paras 10-11.) My findings in this case were not based on “tendency evidence” because I am not satisfied that the allegations in relation to one or more of the journeys are “strikingly similar” to the allegations in relation to other journeys.

47 In determining whether the Director General made the “correct and preferable” decision in cancelling Mr Abouhassoun’s authority, I must apply the provisions of s 11 and 14 of the PT Act. One of the purposes of an authority is to attest that the person is considered to be of good repute and in all other respects a fit and proper person to be the driver of a taxi. The respondent's discretion to cancel a taxi authority is a broad one but must be informed by the purpose of the authority as set out in section 11 of the Act.

48 The notions of being a "fit and proper person" and of "good repute" are distinct concepts which must both be satisfied before an authority can fulfil its purpose. ( Re T and Anor and the Director of Youth and Community Services [1980] 1 NSWLR 392; Melbourne v The Queen (1999) 198 CLR 1 at 15; Caska v The Director General Department of Transport [2001] NSWSC 205.)

49 The meaning of "fit and proper" is dependent on the nature and purpose of the activities which the person will undertake. (Australian Broadcasting Tribunal v Bond (1990) 170 CLR 321 at 380.) Chief Justice Mason said in Bond that:

The question whether a person is fit and proper is one of value judgment. In that process the seriousness or otherwise of particular conduct is a matter for evaluation by the decision maker. So too is the weight, if any, to be given to matters favouring the person whose fitness and propriety are under consideration.
50 "Repute" is defined in the Macquarie Dictionary (Third Edition) to mean "estimation in the view of others; reputation."

51 On the basis of the findings I have made, Mr Abouhassoun has behaved in a threatening and offensive manner towards passengers in his taxi on three occasions within a period of less than three months. He has sworn at them, abused them and threatened to kill them. He has refused to give them his identification number. In addition he has been convicted for harassing and offensive phone calls outside his employment as a taxi driver. Mr Abouhassoun did not acknowledge that he had behaved inappropriately except in relation to the harassing phone calls. All he said in relation to that matter in terms of explaining his conduct was that he was angry. He did not acknowledge any wrongdoing in relation to complaints from passengers. Consequently he offered no explanation or justification for his behaviour.

52 I accept that he has muscular dystrophia but am not satisfied that this means that he would not threaten anyone. I also accept that Mr Abouhassoun may not be able to find other employment, however my findings about his conduct mean that he is not a fit and proper person to have an authority to drive taxis.


Orders
53 The Director General’s decision to cancel Mr Abouhassoun’s public passenger authority is affirmed.