Treasury Laws Amendment (Financial Services Improved Consumer Protection) (Funeral Expenses Facilities) Regulations 2019

Administered by Department of the Treasury

Legislation au F2019L01533 Regulations Not in force Legislative Instrument

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EXPLANATORY STATEMENT

Issued by authority of the Treasurer

Corporations Act 2001

Treasury Laws Amendment (Financial Services Improved Consumer Protection) (Funeral Expenses Facilities) Regulations 2019  

Section 1364 of the Corporations Act 2001 (the Act) provides that the
Governor-General may make regulations prescribing matters required or permitted by the Act to be prescribed, or necessary or convenient to be prescribed for carrying out or giving effect to the Act.

The purpose of the Treasury Laws Amendment (Financial Services Improved Consumer Protection) (Funeral Expenses Facilities) Regulations 2019 (the Regulations) is to implement recommendation 4.2 of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry (Financial Services Royal Commission) to remove the exemption for funeral expenses policies from the definition of financial products under the Act.

The Financial Services Royal Commission uncovered evidence of the significant harm caused to vulnerable consumers by the poor sales practices adopted by funeral expenses policies providers. Funeral expenses policies provide for the payment of funeral costs up to a nominated limit. The payout of the policy only covers the cost of the funeral or things incidental to it, but nothing else. Commissioner Hayne observed that many funeral expenses policies are of little value because:

                 the actual funeral costs incurred for a policyholder may be less than the nominated limit under the person’s policy; and

                 the amount a policyholder pays in premiums over the life of a policy may be more than the amount that may be payable as a benefit (being actual funeral costs) under the person’s policy.

In recommendation 4.2 of the Financial Services Royal Commission, Commissioner Hayne recommended the removal of the exclusion of funeral expenses policies from the definition of financial products under the Act.

The Regulations give effect to the Government’s response to the Financial Services Royal Commission by repealing Regulation 7.1.07D of the Corporations Regulations 2001 to make funeral expenses policies a financial product. As a result, funeral expenses policies providers will be subject to a variety of obligations under the Act including:

                 the requirement to hold an Australian financial services licence;

                 the general conduct obligations contained in section 912A of the Act; and

                 the anti-hawking provisions in the Act.

A new regulation is created to give funeral services entities an exemption from needing to hold an Australian financial services licence when providing financial product advice in relation to a friendly society financial product or dealing in a friendly society funeral product.

Details of the Regulations are set out in Attachment A.

Public consultation on the Regulations was conducted between 1 October 2019 and 18 October 2019. There were 10 submissions received through the consultation process from various industry participants, industry bodies and consumer groups.

The Act does not specify any conditions that need to be met before the power to make the Regulations is exercised.

The Regulations are a legislative instrument for the purposes of the Legislation Act 2003.

The Regulations commence on 1 April 2020. The amendments apply to entities that do not already have an Australian financial services licence from commencement. The amendments apply to entities that already have an Australian financial services licence from 1 January 2021.

Regulation Impact Statement

The amendments will result in low increases to compliance costs.

The Financial Services Royal Commission Final Report has been certified as being informed by a process and analysis equivalent to a Regulation Impact Statement for the purposes of the Government decision to implement this reform.

The Financial Services Royal Commission Final Report can be found at this link: https://financialservices.royalcommission.gov.au/Pages/reports.aspx

 

A Statement of compatibility with Human Rights is at Attachment B.

 

ATTACHMENT A

Details of the Treasury Laws Amendment (Financial Services Improved Consumer Protection) (Funeral Expenses Facilities) Regulations 2019

Section 1 - Name of Regulations

This section provides that the title of the Regulations is the Treasury Laws Amendment (Financial Services Improved Consumer Protection) (Funeral Expenses Facilities) Regulations 2019

Section 2 - Commencement

This section provides that the Regulations commence on 1 April 2020.

Section 3 - Authority

This section provides that the Regulations are made under the Corporations Act 2001.

Section 4 - Schedules

This section provides that each instrument that is specified in a Schedule to this instrument is amended or repealed as set out in the applicable items in the Schedule concerned, and any other item in a Schedule to this instrument has effect according to its terms.

Schedule 1 – Funeral expenses facilities

Making funeral expenses policies a financial product

Item 2 of Schedule 1 gives effect to recommendation 4.2 of the Financial Services Royal Commission to remove the exclusion of funeral expenses policies from the definition of financial products for the purposes of the Act.

This is done by repealing regulation 7.1.07D of the Corporations Regulations 2001. The repeal of regulation 7.1.07D makes funeral expenses policies a financial product. As a result, funeral expenses policies providers will be subject to a variety of obligations under the Corporations Act 2001 including:

                 the requirement to hold an Australian financial services licence;

                 the general conduct obligations contained in section 912A of the Act; and

                 the anti-hawking provisions in the Act.

Exemption for funeral services entities

Item 3 of Schedule 1 creates a new provision to give funeral services entities an exemption from needing to hold an Australian financial services licence in limited circumstances where they meet all of the requirements prescribed in the regulations. This amendment preserves the existing treatment of funeral services entities who have been relying on the funeral expenses policies exemption to sell friendly society funeral products without needing to hold an Australian financial services licence.

The exemption only applies to funeral services entities as defined (see below) and employees, directors and other officers of funeral services entities when the financial services are being provided in the ordinary course of the funeral services entity’s business. The exemption only applies in relation to the provision of financial product advice in relation to a friendly society funeral product and dealing in a friendly society funeral product

Items 1 and 4 of Schedule 1 provide definitions for a friendly society funeral product and funeral services entity.

A friendly society funeral product is defined as a financial product that is an account provided by a friendly society for the sole purpose of saving money to meet the whole or a part of the expenses of and incidental to the funeral, burial or cremation of a person on the death of that person. The terms funeral, burial and cremation already exist in the law and have their ordinary meaning which incorporate a variety of cultural practices.

A friendly society includes the same entities as defined under the Insurance Contracts Act 1984.

A funeral services entity is defined as an entity that carries on a business of supplying:

                 services for the care and preparation of human bodies for burial or cremation; and

                 services for the arrangement, supervision or conduct of a funeral, burial or cremation; and

                 other associated services.

Funeral services entities can be structured in a range of ways including as a body corporate, partnership, unincorporated body, individual or trust structure.

Application of amendments

Item 5 of Schedule 1 provides for an application provision for the amendments. Under this provision, the amendments apply to entities that do not already have an Australian financial services licence from commencement on 1 April 2020. The amendments apply to entities that already have an Australian financial services licence from 1 January 2021

 

ATTACHMENT B

Statement of Compatibility with Human Rights

Prepared in accordance with Part 3 of the Human Rights (Parliamentary Scrutiny) Act 2011

Treasury Laws Amendment (Financial Services Improved Consumer Protection) (Funeral Expenses Facilities) Regulations 2019

This Legislative Instrument is compatible with the human rights and freedoms recognised or declared in the international instruments listed in section 3 of the Human Rights (Parliamentary Scrutiny) Act 2011.

Overview of the Legislative Instrument

The Regulations implement recommendation 4.2 of the Financial Services Royal Commission to remove the exemption for funeral expenses policies from the definition of financial products under the Act.

Human rights implications

This Legislative Instrument does not engage any of the applicable rights or freedoms.

Conclusion

This Legislative Instrument is compatible with human rights as it does not raise any human rights issues.

 

 

Overview

The Treasury Laws Amendment (Financial Services Improved Consumer Protection) (Funeral Expenses Facilities) Regulations 2019 were enacted to address the issue of vulnerable consumers being subjected to poor sales practices by funeral expenses policies providers, as identified by the Financial Services Royal Commission. This legislation was introduced in response to recommendation 4.2 of the Royal Commission, which sought to remove the exemption for funeral expenses policies from the definition of financial products under the Corporations Act 2001. The Australian Parliament, through the authority of the Treasurer, established these regulations to enhance consumer protection in the financial services industry. The overarching policy objective is to ensure that funeral expenses policies providers adhere to certain obligations, including holding an Australian financial services licence, complying with general conduct obligations, and abiding by anti-hawking provisions, thereby safeguarding consumers against inadequate or misleading services.

Scope and Application

The Treasury Laws Amendment (Financial Services Improved Consumer Protection) (Funeral Expenses Facilities) Regulations 2019 applies to entities providing funeral expenses policies, which are now classified as financial products under the Corporations Act 2001. The regulations are made in response to the findings of the Financial Services Royal Commission, which highlighted significant consumer harm due to inadequate sales practices associated with funeral expenses policies. These policies are now subject to the same regulatory requirements as other financial products, including the need for an Australian financial services licence, adherence to general conduct obligations, and compliance with anti-hawking provisions. The regulations aim to enhance consumer protection by ensuring that entities providing funeral expenses policies are held to the same standards as other financial service providers. Exceptions to these requirements include funeral services entities that are exempt from needing an Australian financial services licence when providing advice or dealing in friendly society funeral products. The Regulations came into effect on 1 April 2020, with specific application provisions that require entities without an Australian financial services licence to comply from the commencement date, while those already licensed must comply from 1 January 2021.

Key Provisions

The Treasury Laws Amendment (Financial Services Improved Consumer Protection) (Funeral Expenses Facilities) Regulations 2019 (Regulations) make several key changes to the existing regulatory framework concerning funeral expenses policies, as outlined in the Corporations Act 2001 (the Act). Primarily, the Regulations remove the exemption that funeral expenses policies had from being classified as financial products under the Act (Schedule 1, Item 2). This change ensures that funeral expenses policies are now subject to the full suite of regulatory obligations applicable to other financial products, including the requirement for providers to hold an Australian financial services licence (AFSL) (Section 912A of the Act) and to comply with the general conduct obligations and anti-hawking provisions stipulated in the Act. Entities providing funeral services are now required to meet these obligations, unless they qualify for a specific exemption. The Regulations provide that funeral services entities can be exempt from holding an AFSL when they provide financial product advice in relation to a friendly society funeral product or deal in a friendly society funeral product, provided they meet certain conditions (Schedule 1, Item 3). A friendly society funeral product is defined as an account provided by a friendly society for saving money to cover funeral, burial, or cremation expenses (Schedule 1, Item 1). A funeral services entity is defined as an entity that supplies services for the care and preparation of human bodies for burial or cremation, the arrangement or supervision of funerals, burials, or cremations, and other associated services (Schedule 1, Item 4). Failure to comply with the Regulations can lead to various consequences. Entities that are required to hold an AFSL but do not, or that fail to meet the general conduct obligations or anti-hawking provisions, may face enforcement actions under the Act. These actions can include fines, legal proceedings, and in severe cases, criminal charges. The specific penalties for breaches are not detailed in the Regulations themselves but are outlined in the Act, which can impose substantial financial penalties and, in some instances, imprisonment. The Regulations also stipulate a commencement date, with the changes applying to entities without an AFSL from 1 April 2020 and to those already holding an AFSL from 1 January 2021 (Schedule 1, Item 5). This phased approach allows existing licensees additional time to adjust to the new requirements. Additionally, a Statement of Compatibility with Human Rights has been provided, confirming that the Regulations do not engage any of the applicable rights or freedoms under the international instruments listed in the Human Rights (Parliamentary Scrutiny) Act 2011.

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Consumer Law
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Sourced from the Federal Register of Legislation at 26 August 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au.