Superannuation (Resolution of Complaints) Regulations (Amendment)

Administered by Department of the Treasury

Legislation au F1997B02635 Regulations Not in force Legislative Instrument

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Superannuation (Resolution of Complaints) Regulations (Amendment) 1997 No. 118

EXPLANATORY STATEMENT

STATUTORY RULES 1997 No. 118

Issued by the authority of the Assistant Treasurer

Superannuation (Resolution of Complaints) Act 1993

Superannuation (Resolution of Complaints) Regulations (Amendment)

Section 68 of the Superannuation (Resolution of Complaints) Act 1993 (the Act) provides that the Governor-General may make regulations for the purposes of the Act.

The Act established, with effect from 1 July 1994, the Superannuation Complaints Tribunal (the Tribunal). The Tribunal has the objectives of providing a fair, economical, informal and quick alternative to the courts for resolution of disputes between members of certain regulated superannuation fluids and approved deposit funds and the trustees of the fund.

Amendments to the Act, effected by the Retirement Savings Accounts (Consequential Amendments) Act 1997, expand the jurisdiction of the Tribunal by allowing it to also deal with complaints concerning Retirement Savings Accounts (RSAs). As a result of those amendments to the Act, the amendments to the Superannuation (Resolution of Complaints) Regulations (the Principal Regulations) are necessary to:

*       omit the regulation outlining circumstances in which disability complaints will be classified as excluded complaints (refer regulations 3 and 4);

*       provide that the prescribed period for objections and complaints in relation to a decision concerning the payment of death benefits also includes such a decision by an RSA provider or insurer where premiums are paid from an RSA (refer regulation 5);

*       provide that the method for calculating interest on monies that have been ordered to be repaid by the Tribunal also includes monies received under an RSA or contract of insurance, the premiums for which are paid from an RSA (refer regulation 6); and

*       include the Insurance Enquiries and Complaints Limited to the list of complaint-handling bodies to which the Tribunal may refer a complaint (refer regulation 7).

The Regulations are described in detail in the Attachment.

The Regulations commence on the date of commencement of the Retirement Savings Accounts Act 1997 (RSA Act).

The RSA Act has been proclaimed to commence on 2 June 1997. The Regulations are made under section 4 of the Acts Interpretation Act 1901, which allows the Regulations to be made before the RSA Act comes into operation.

The Office of Regulation Review have advised that a Regulation Impact Statement is not necessary in respect of these Regulations.

ATTACHMENT

Regulation 1 - Commencement

Regulation 1 provides that these Regulations will commence on the date of commencement of the Retirement Savings Accounts Act 1997.

Regulation 2 - Amendment

Regulation 2 provides that the Superannuation (Resolution of Complaints) Regulations (the Principal Regulations) are amended as set out in these Regulations.

Regulation 3 - Regulation 3 (Interpretation)

Regulation 3 omits the definition of 'disability benefit' from regulation 3 of the Principal Regulations. This reflects the amendments to regulation 4 of the Principal Regulations as made by regulation 4.

Regulation 4 - Regulation 4 (Excluded complaints)

Regulation 4 omits regulation 4 of the Principal Regulations which outlines the circumstances in which disability complaints will be classified as excluded complaints (and therefore not able to be considered by the Tribunal). Regulation 4 is omitted as these circumstances are now set out in the Act.

Regulation 5 - Regulation 5 (Payment of death benefits - period for objections and complaints)

Regulation 5 amends regulation 5 of the Principal Regulations which provides that the prescribed period for objections and complaints in relation to decisions regarding the payment of death benefits is 28 days.

The amendment provides that this prescribed period will apply for the purposes of paragraph 15F(2)(b), subparagraph 15G(2)(a)(ii), paragraph 15J(2)(b) and subparagraph 15(J)(2)(a)(ii) of the Act (as amended by the Retirement Savings Accounts (Consequential Amendments) Act 1997) in respect of a decision by an RSA provider or insurer (in relation to a contract of insurance where the premiums are paid from an RSA) to pay a death benefit.

Regulation 6 - Regulation 7 (Method of calculation of interest)

Regulation 6 amends regulation 7 of the Principal Regulations which sets out the method of calculating interest on monies that have been ordered to be repaid by the Tribunal.

The amendment provides that, for the purposes of subparagraphs 37D(3)(a)(iv), 37D(5)(a)(iv), 37F(3)(a)(iv) and 37F(5)(a)(iv) of the Act (as amended by the Retirement Savings Accounts (Consequential Amendments) Act 1997), interest on any monies received under an RSA or money received under a contract of insurance, the premiums for which are paid from an RSA, is to be worked out in accordance with the formula specified in regulation 7 of the Principal Regulations.

Regulation 7 - Schedule 2 (Complaint-Handling Bodies)

Regulation 7 amends Schedule 2 of the Principal Regulations to include the Insurance Enquiries and Complaints Limited to the list of complaint-handling bodies that the Tribunal can refer complaints to under subsection 22A(1) of the Act.

This amendment is necessary as amendments made to the Act by the Retirement Savings Accounts Act 1997 will enable a complaint to be made to the Tribunal about the decision of a general insurance company in relation to an insurance policy, the premiums for which are paid from an RSA.

 

Overview

The Superannuation (Resolution of Complaints) Regulations (Amendment) 1997 No. 118 was enacted to amend the Superannuation (Resolution of Complaints) Regulations 1994, which were originally made under the Superannuation (Resolution of Complaints) Act 1993. This legislation was introduced to address the need for a streamlined and efficient mechanism to resolve disputes between members of regulated superannuation funds and the trustees of such funds. The Superannuation Complaints Tribunal, established by the Act, aims to provide a fair, economical, informal, and quick alternative to the courts for such disputes. The amendments made by these regulations were necessary following the Retirement Savings Accounts (Consequential Amendments) Act 1997, which expanded the Tribunal's jurisdiction to include complaints concerning Retirement Savings Accounts. The policy objective is to ensure that the Tribunal can effectively manage the increased scope of complaints it is now empowered to address, including those related to death benefits and RSAs. The Superannuation (Resolution of Complaints) Regulations (Amendment) 1997 No. 118 was issued by the authority of the Assistant Treasurer and made under section 4 of the Acts Interpretation Act 1901, allowing the regulations to be made before the Retirement Savings Accounts Act 1997 came into operation. The amendments to the regulations include omitting the classification of disability complaints as excluded complaints, extending the prescribed period for objections and complaints regarding death benefits to decisions made by RSA providers or insurers, adjusting the method for calculating interest on monies ordered to be repaid by the Tribunal to include RSAs, and adding Insurance Enquiries and Complaints Limited to the list of bodies to which the Tribunal can refer complaints. These changes were implemented to ensure the Superannuation Complaints Tribunal can handle the expanded scope of complaints effectively and efficiently.

Scope and Application

The Superannuation (Resolution of Complaints) Regulations (Amendment) 1997 No. 118 amends the existing Superannuation (Resolution of Complaints) Regulations to accommodate the expanded jurisdiction of the Superannuation Complaints Tribunal under the Superannuation (Resolution of Complaints) Act 1993. This Act establishes the Tribunal to provide a fair, economical, informal, and quick resolution process for disputes between members of regulated superannuation funds and trustees. The amendments are necessary following changes made by the Retirement Savings Accounts (Consequential Amendments) Act 1997, which allow the Tribunal to handle complaints concerning Retirement Savings Accounts (RSAs). Consequently, the Regulations have been updated to reflect these changes by omitting the regulation on classifying disability complaints as excluded, extending the timeframe for objections and complaints regarding death benefit payments by RSA providers or insurers, modifying the method for calculating interest on monies ordered to be repaid by the Tribunal, and adding Insurance Enquiries and Complaints Limited to the list of complaint-handling bodies to which the Tribunal can refer complaints. These amendments ensure the regulations align with the expanded scope of the Tribunal's jurisdiction.

Key Provisions

The Superannuation (Resolution of Complaints) Regulations (Amendment) 1997 No. 118, made under the authority of the Assistant Treasurer, amends the existing regulations to align with the recent legislative changes introduced by the Retirement Savings Accounts (Consequential Amendments) Act 1997. These amendments are essential to ensure that the Superannuation Complaints Tribunal (SCT) can effectively handle new types of complaints related to Retirement Savings Accounts (RSAs). The primary changes include removing certain regulations related to disability complaints, extending the period for objections and complaints regarding death benefits, and modifying the method for calculating interest on repayments ordered by the Tribunal. These amendments reflect the expanded jurisdiction of the SCT, now capable of addressing disputes concerning RSAs. The amended regulations impose specific obligations on the Superannuation Complaints Tribunal and the entities it governs. Firstly, the omission of regulations concerning disability complaints means that the SCT no longer classifies such complaints as excluded complaints. Instead, these matters are now governed by the provisions of the Superannuation (Resolution of Complaints) Act 1993 itself. Secondly, the extended period for objections and complaints related to death benefits ensures that individuals have a sufficient timeframe to challenge decisions made by RSA providers or insurers regarding death benefit payments. Thirdly, the inclusion of RSAs in the method for calculating interest on repayments ensures that the Tribunal can accurately determine interest on monies linked to RSAs, ensuring fairness and transparency in its resolutions. Failure to comply with the provisions of these amended regulations can result in various consequences. While the explanatory statement does not explicitly detail criminal or civil penalties for breaches, it is understood that non-compliance with the SCT’s decisions and orders can lead to legal actions under the Superannuation (Resolution of Complaints) Act 1993. The Act provides for enforcement mechanisms, including the ability to seek court orders for the enforcement of Tribunal decisions. Additionally, persistent non-compliance could potentially lead to penalties or sanctions as prescribed by the Act, although specific maximum penalties are not detailed within the explanatory statement. The overarching intent is to ensure that the amended regulations are adhered to, maintaining the integrity and efficacy of the complaint resolution process within the superannuation sector.

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