Safety, Rehabilitation and Compensation Act 1988 - Section 34E - Variation of Operational Standards for Workplace Rehabilitation Providers (Rehabilitation Program Providers) (17/10/2012)

Administered by Department of Employment, Skills, Small and Family Business

Legislation au F2012L02074 Not in force Legislative Instrument

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EXPLANATORY STATEMENT

Safety, Rehabilitation and Compensation Act 1988

Section 34E

Notice of a Disallowable Instrument

Variation of Operational Standards for Workplace Rehabilitation Providers (Rehabilitation Program Providers)

The purpose of the Instrument to which this Explanatory Statement relates is to vary the Operational Standards applying to Workplace Rehabilitation Providers (Rehabilitation Program Providers), the ‘Operational Standards’, by revoking the current Operational Standards and substituting new Operational Standards to apply on and from 1 July 2013.

The requirements of the approval and renewal of Workplace Rehabilitation Providers have not changed substantively in the variation of the Criteria, Operational Standards and application forms.

Section 37 of the Safety, Rehabilitation and Compensation Act 1988 (the SRC Act) provides that a rehabilitation authority (employer) can provide a rehabilitation program to an employee itself or arrange for it to be provided by a Workplace  Rehabilitation Provider (Rehabilitation Program Provider) that has been approved by Comcare.  Section 34E of the SRC Act authorises Comcare to determine Operational Standards that approved Workplace Rehabilitation Providers must comply with.

The purpose of the Operational Standards is to set out the service standards and key performance measures to be achieved by providers throughout the relevant three year approval period.  The Operational Standards must include standards relating to the effectiveness, availability and cost that the provider is required to meet and maintain. These requirements are included in the outcome and service delivery standards contained within the document.

In revising the legislative instruments, Comcare has simplified and consolidated parts of the Criteria and Operational standards; has added an explanation of the approval and renewal process to the Criteria; and included all content relating to the HWCA national approval framework within the body of the Criteria rather than spread between both the Criteria and Operational standards document. 

With the removal of the HWCA content from the Operational standards, the remaining content relates solely to the providers’ operation under the SRC Act. The requirements of the outcome and service delivery standards remain substantially unchanged to that in the revoked Operational standards with only minor simplification and reorganisation of wording.

The Operational Standards, together with the Criteria determined under section 34D of the SRC Act, and application forms approved under section 34S of the SRC Act, were developed in consultation with:

 employers to whom the SRC Act applies;

 employee representatives;

 Workplace Rehabilitation Providers;

 the Safety, Rehabilitation and Compensation Commission;

 the Military Rehabilitation and Compensation Commission; and

 the Heads of Workers Compensation Authorities (HWCA)

and has allowed Comcare to implement the nationally consistent provider approval framework developed by HWCA.

The Office of Best Practice Regulation (OBPR) has advised that no Regulation Impact Statement (RIS) is required for this change.

This Legislative Instrument does not engage any of the human rights and freedoms recognised or declared in the international instruments listed in section 3 of the Human Rights (Parliamentary Scrutiny) Act 2011.

Overview

The Safety, Rehabilitation and Compensation Act 1988 was enacted to provide for the safety, rehabilitation and compensation of Commonwealth employees and their dependants. The Act aims to ensure that employees receive appropriate rehabilitation services and support in the event of injury or illness related to their employment. The Act was introduced to address the need for a comprehensive legal framework governing workplace safety, rehabilitation, and compensation for federal government employees. The Safety, Rehabilitation and Compensation Act 1988 was enacted by the Australian Parliament, with the aim of establishing a consistent and effective system for the rehabilitation and compensation of employees injured or affected by work-related incidents. The policy objective of the Act is to provide a fair and efficient process for the assessment, treatment, and rehabilitation of employees, as well as to ensure the financial security of employees and their families in the event of work-related injuries or illnesses.

Scope and Application

The Safety, Rehabilitation and Compensation Act 1988 (SRC Act) applies to employers and employees within its scope, specifically those covered by the Act. The Act facilitates the provision of rehabilitation programs to employees through approved Workplace Rehabilitation Providers, referred to as Rehabilitation Program Providers. Section 34E of the SRC Act grants Comcare the authority to determine the Operational Standards that these approved providers must adhere to. These standards are crucial for setting the service benchmarks and key performance measures that providers are required to achieve and maintain over their three-year approval period. The Act allows for the variation of these Operational Standards, ensuring they are relevant and effective in guiding the operations of rehabilitation providers. The approval and renewal processes for these providers remain unchanged in the revision, though the criteria and standards documents have been simplified and consolidated. This legislative instrument applies nationally, as it pertains to the approval framework developed by the Heads of Workers Compensation Authorities (HWCA), ensuring consistency across different jurisdictions. The Operational Standards, Criteria, and application forms are developed in consultation with various stakeholders, including employers, employee representatives, and rehabilitation providers, ensuring a balanced approach to workplace rehabilitation.

Key Provisions

The Safety, Rehabilitation and Compensation Act 1988 (SRC Act) is amended by Section 34E, which allows Comcare to establish Operational Standards for Workplace Rehabilitation Providers. These standards must ensure that providers meet specific service standards and key performance measures over a three-year period. The Act mandates that these standards cover effectiveness, availability, and cost. The purpose of this amendment is to update and simplify the existing standards while ensuring they remain consistent with the nationally approved framework developed by the Heads of Workers Compensation Authorities (HWCA). The revised Operational Standards were developed in consultation with various stakeholders, including employers, employee representatives, and rehabilitation providers, to ensure they are comprehensive and practical. The changes, which include consolidating and reorganizing the criteria and standards, aim to streamline the approval process while maintaining the essential requirements for provider performance. Under the Act, Workplace Rehabilitation Providers must adhere to the newly established Operational Standards to maintain their approval and renewal status. These standards outline the specific requirements for service delivery and outcomes that providers must achieve. The Act requires that the Operational Standards be reviewed and updated regularly to ensure they reflect current best practices and industry standards. Providers must demonstrate their compliance with these standards through regular reporting and assessments conducted by Comcare. Failure to meet the required standards can result in the suspension or revocation of their approval, which would prevent them from offering rehabilitation services to employees under the SRC Act. This regulatory oversight ensures that rehabilitation services are of high quality and effectively support the recovery and return to work of injured employees. The Act imposes several obligations on parties involved, including rehabilitation authorities, providers, and Comcare. Rehabilitation authorities must ensure that they either provide a rehabilitation program themselves or arrange for one through an approved Workplace Rehabilitation Provider. Providers must comply with the Operational Standards and maintain the required service levels. Comcare is responsible for monitoring compliance, conducting assessments, and ensuring that the standards are enforced. The Act also includes provisions for the review and appeal of decisions made by Comcare regarding provider approvals and compliance. This structured approach ensures accountability and transparency in the rehabilitation process. Breaches of the Operational Standards or non-compliance with the requirements of the SRC Act can lead to several consequences. For providers, failure to meet the standards can result in the suspension or revocation of their approval, effectively barring them from offering rehabilitation services. This can have significant financial and operational impacts on the providers. Additionally, rehabilitation authorities may face penalties or sanctions for engaging with non-compliant providers. The Act does not specify maximum penalties in the provided text, but it implies that non-compliance can lead to serious repercussions for all involved parties. Ensuring adherence to the standards is crucial to maintaining the integrity of the rehabilitation process and protecting the interests of injured employees.

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Sourced from the Federal Register of Legislation at 26 August 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au.