Private Health Insurance (Complaints Levy) Act 1995

Administered by Department of Health, Disability and Ageing

Legislation au C2004A04893 In force Act

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Private Health Insurance (Complaints Levy) Act 1995

Act No. 40 of 1995 as amended

This compilation was prepared on 4 April 2007
taking into account amendments up to Act No. 35 of 2007

The text of any of those amendments not in force
on that date is appended in the Notes section

The operation of amendments that have been incorporated may be
affected by application provisions that are set out in the Notes section

Prepared by the Office of Legislative Drafting and Publishing,
AttorneyGeneral’s Department, Canberra

 

 

 

Contents

1 Short title [see Note 1]

2 Commencement

3 Interpretation

4 Act binds the Crown

5 Imposition of levy

6 Rate of levy

7 By whom is levy payable?

8 Private Health Insurance (Complaints Levy) Rules

9 Regulations

Notes

 

An Act to impose a levy on health insurance business conducted by private health insurers

1  Short title [see Note 1]

  This Act may be cited as the Private Health Insurance (Complaints Levy) Act 1995.

2  Commencement

  This Act commences on 1 July 1995.

3  Interpretation

 (1) In this Act:

complaints levy day means the day specified as the complaints levy day in Private Health Insurance (Complaints Levy) Rules made for the purposes of subsection 5(2).

health insurance business has the same meaning as in the Private Health Insurance Act 2007.

quarter means a period of 3 months commencing on 1 January, 1 April, 1 July or 1 October in any year.

supplementary complaints levy day means a supplementary complaints levy day specified in a determination by the Minister under section 5.

 (2) Other expressions used in this Act have the same meanings in this Act as in the Private Health Insurance Act 2007.

4  Act binds the Crown

  This Act binds the Crown in each of its capacities.

5  Imposition of levy

 (1) Levy is imposed on the conduct of health insurance business by private health insurers:

 (a) on each day specified in the Private Health Insurance (Complaints Levy) Rules as a complaints levy day for a financial year; and

 (b) on each day (if any) determined by the Minister, by legislative instrument, as a supplementary complaints levy day for a financial year.

 (2) The Private Health Insurance (Complaints Levy) Rules must not specify more than 4 complaints levy days for a financial year.

 (3) The determination by the Minister must not specify more than 2 supplementary complaints levy days for a financial year.

6  Rate of levy

 (1) The rate of complaints levy imposed on a particular day is worked out using the following table:

 

Rate of complaints levy

Item

The rate of levy imposed on a …

is the rate that …

1

complaints levy day

(a) is specified in the Private Health Insurance (Complaints Levy) Rules; and

(b) applies on that day.

2

supplementary complaints levy day

(a) is determined by the Minister by legislative instrument; and

(b) applies on that day.

 

 (2) The rate of levy:

 (a) must be based on the number of complying health insurance policies on issue on:

 (i) for levy imposed on a complaints levy day—the day specified in the Private Health Insurance (Complaints Levy) Rules as the census day for the levy day; and

 (ii) for levy imposed on a supplementary complaints levy day—the day determined by the Minister, by legislative instrument, as the census day for the levy day; and

 (b) may be different for complying health insurance policies under which different numbers of people are insured; and

 (c) may be set at zero; and

 (d) must not exceed:

 (i) in respect of complying health insurance policies under which only one person is insured—50 cents a quarter; and

 (ii) otherwise—$1 a quarter.

7  By whom is levy payable?

  Levy is payable by each private health insurer conducting health insurance business.

8  Private Health Insurance (Complaints Levy) Rules

  The Minister may, by legislative instrument, make Private Health Insurance (Complaints Levy) Rules providing for matters:

 (a) required or permitted by this Act to be provided; or

 (b) necessary or convenient to be provided in order to carry out or give effect to this Act.

9  Regulations

  The GovernorGeneral may make regulations prescribing matters required or permitted by this Act to be prescribed.

Notes to the Private Health Insurance (Complaints Levy) Act 1995

Note 1

The Private Health Insurance (Complaints Levy) Act 1995 as shown in this compilation comprises Act No. 40, 1995 amended as indicated in the Tables below.

Table of Acts

Act

Number
and year

Date
of Assent

Date of commencement

Application, saving or transitional provisions

Private Health Insurance Complaints Levy Act 1995

40, 1995

29 May 1995

1 July 1995

 

Private Health Insurance Complaints Levy Amendment Act 2007

35, 2007

30 Mar 2007

Schedule 1: 1 Apr 2007
Remainder: Royal Assent

Table of Amendments

ad. = added or inserted     am. = amended     rep. = repealed     rs. = repealed and substituted

Provision affected

How affected

Title....................

am. No. 35, 2007

S. 1....................

am. No. 35, 2007

S. 3....................

am. No. 35, 2007

Ss. 5, 6.................

rs. No. 35, 2007

S. 7....................

am. No. 35, 2007

S. 8....................

rs. No. 35, 2007

 

 

Overview

The Private Health Insurance (Complaints Levy) Act 1995, Act No. 40 of 1995, was enacted by the Commonwealth Parliament to address the need for a systematic method of funding the private health insurance complaints resolution system. This Act was introduced to ensure that there is a dedicated financial resource to support the resolution of complaints against private health insurers, thereby protecting consumers and maintaining the integrity of the private health insurance system. The policy objective behind the Act is to establish a sustainable funding mechanism for the complaints process, ensuring that it remains effective and accessible for all consumers. The levy is imposed on private health insurers conducting health insurance business and is payable on specified days within a financial year, with rates determined based on the number of policies in issue and the number of people insured under each policy. The Act empowers the Minister to set the dates for levy imposition and the rate of the levy, subject to certain limits and conditions.

Scope and Application

The Private Health Insurance (Complaints Levy) Act 1995 applies to all private health insurers conducting health insurance business in Australia. The Act imposes a complaints levy on these insurers in relation to their conduct of health insurance business, with the levy rate varying based on the number of people insured under a policy and calculated according to the specified rules. The levy is imposed on designated days throughout the financial year, as set out in the Private Health Insurance (Complaints Levy) Rules. These rules can specify up to four complaints levy days per financial year, while the Minister can determine supplementary complaints levy days, limited to a maximum of two per year through legislative instruments. The levy applies nationally and binds the Crown in all its capacities, ensuring its comprehensive reach across the Commonwealth. The Act does not specify exclusions or exemptions, but the levy rates are subject to a maximum limit of 50 cents per quarter for policies insuring one person and $1 per quarter for other policies. The Act’s provisions can be further detailed or modified by subordinate instruments, including the Private Health Insurance (Complaints Levy) Rules and regulations made by the Governor-General.

Key Provisions

The Private Health Insurance (Complaints Levy) Act 1995 (the "Act") imposes a levy on health insurance businesses conducted by private health insurers, as detailed in sections 5 and 6. Section 5 outlines the imposition of the levy, which applies on specific days as determined by the Private Health Insurance (Complaints Levy) Rules or by the Minister through legislative instruments, with a maximum of four complaints levy days and two supplementary complaints levy days per financial year. The rate of the levy, as specified in section 6, varies based on the number of people insured under the policy and the type of levy day, with a maximum rate of 50 cents per quarter for single-insured policies and $1 per quarter for other policies. The levy must be based on the number of complying health insurance policies in issue on the relevant census day, and it can be set at zero. The obligations imposed by the Act primarily fall on private health insurers, as noted in section 7. These insurers must pay the levy as specified by the Act on the designated levy days. Additionally, the Minister has the authority to make rules under section 8 that provide for matters required or permitted by the Act or that are necessary or convenient to carry out or give effect to the Act. These rules can specify the levy days and the rates applicable to those days. The Governor-General can also make regulations under section 9 to prescribe matters required or permitted by the Act. Breaches of the provisions of the Act can lead to various consequences. The Act does not explicitly state the specific offences or penalties for non-compliance, but it can be inferred that failure to comply with the levy requirements could result in civil or criminal penalties, depending on the severity of the breach. The exact penalties would likely be determined by other related legislation or regulatory frameworks. It is important to note that the Act binds the Crown in each of its capacities, as stated in section 4, indicating that the Crown is subject to the same obligations and consequences as private health insurers under the Act.

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Sourced from the Federal Register of Legislation at 26 August 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au.