Notice of a Data Matching Program – Mobility Allowance and Continence Aids Payment Scheme
This notice refers to the data matching program between Services Australia and the National Disability Insurance Agency (NDIA).
This data matching program involves the matching of:
- data provided by the NDIA to Services Australia about individuals who are receiving National Disability Insurance Scheme (NDIS) funded package of support
- Centrelink and Medicare customer data held by Services Australia
for the purpose of identifying whether persons are eligible for Mobility Allowance and Continence Aids Payment Scheme payments.
If individuals are existing Centrelink or Medicare customers, Services Australia will use customer data held in their Services Australia records for the purpose of administering Mobility Allowance and Continence Aids Payment Scheme programs, including to make contact with the individual, verify their identity and determine payment eligibility.
A protocol document describing this program has been developed with visibility of the Office of the Australian Information Commissioner (OAIC). Copies of the document are available from:
https://www.servicesaustralia.gov.au/organisations/about-us/publications-and-resources/centrelink-data-matching-activities
Services Australia adheres to the OAIC Guidelines on Data Matching in Australian Government Administration which includes standards for data matching to protect the privacy of individuals. Services Australia’s privacy policy is available from:
https://www.servicesaustralia.gov.au/organisations/about-us/publications-and-resources/privacy-policy