National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018

Administered by Department of Health, Disability and Ageing

Legislation au F2018L00631 Rules In force Legislative Instrument

Legislation content

National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018

made under the

National Disability Insurance Scheme Act 2013

Compilation No. 6

Compilation date: 1 July 2026

Includes amendments up to: F2026L00802

About this compilation

This compilation

This is a compilation of the National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018 that shows the text of the law as amended and in force on 01/07/2026 (the compilation date).

The notes at the end of this compilation (the endnotes) include information about amending laws and the amendment history of provisions of the compiled law.

Uncommenced amendments

The effect of uncommenced amendments is not shown in the text of the compiled law. The details of amendments made up to, but not commenced at, the compilation date are underlined in the endnotes. Any uncommenced amendments affecting the law are accessible on the Register (www.legislation.gov.au).

Application, saving and transitional provisions

If the operation of a provision or amendment of the compiled law is affected by an application, saving or transitional provision that is not included in this compilation, details are included in the endnotes.

Modifications

If the compiled law is modified by another law, the compiled law operates as modified but the modification does not amend the text of the law. Accordingly, this compilation does not show the text of the compiled law as modified. Any modifications affecting the law are accessible on the Register.

Selfrepealing provisions

If a provision of the compiled law has been repealed in accordance with a provision of the law, details are included in the endnotes.

 

 

 

Contents

Part 1—Preliminary

1  Name 

3  Authority

4  Definitions

5  Meaning of certification

5A  Meaning of NDIS digital platform

Part 2—When an NDIS provider must be registered

6  Purpose of this Part

7  Classes of supports for which NDIS providers must be registered

Part 3—Becoming a registered NDIS provider

8  Purpose of this Part

9  Suitability of applicant

10  Suitability of key personnel

11  Applicant must have an ABN

Part 4—Conditions of registration

12  Purpose of this Part

13  Giving Commissioner notice of certain changes

13A  Giving Commissioner notice of certain events

13B  Midterm audit for certain providers

13BA  Change in ownership audit for certain providers

13C  Restrictions on providing high intensity personal daily activity supports

13D  Requirements for providing an NDIS digital platform service

Part 5—Register of NDIS providers

Division 1—Introduction

14  Purpose of this Part

Division 2—Correction of entries

15  Corrections on the Commissioner’s initiative

16  Requests for corrections

Division 3—Publication of the NDIS Provider Register

17  NDIS Provider Register generally to be published in full

18  Certain parts of the NDIS Provider Register not to be published

Part 6—NDIS Practice Standards

Division 1—NDIS Practice Standards

19  Purpose of this Division

20  NDIS Practice Standards—class of supports, applicable standards and assessment process

22  NDIS Practice Standards—requirements for government providers

23  Assessment by certification meets requirement to be assessed by verification

24  Matters to be taken into account in assessments

Division 2—Transitional arrangements relating to transitioned providers

25  Purpose of this Division

26  Transitional arrangements for certain providers requiring certification

27  Transitional arrangements for providers providing specialist disability accommodation and one or more other classes of supports

28  Transitional arrangements for providers of early intervention supports for early childhood

29  Transitional arrangements for providers requiring verification

Division 3—Transitional arrangements relating to transitioned residential aged care providers

29A  Purpose of this Division

29B  Transitional arrangements for transitioned residential aged care providers

Part 7—Application, saving and transitional provisions

30  Application of amendments made by the National Disability Insurance Scheme (Provider Registration and Practice Standards) Amendment (2019 Measures No. 1) Rules 2019

31  Application of amendments made by the National Disability Insurance Scheme (Provider Registration and Practice Standards) Amendment (2021 Measures No. 1) Rules 2021

32  Application of amendments made by the National Disability Insurance Scheme (Provider Registration and Practice Standards) Amendment (Mandatory Registration and Other Matters) Rules 2026

Schedule 1—Core module

Part 1—Preliminary

1  Application of standards to applicants, providers, participants and others

Part 2—Rights of participants and responsibilities of providers

2  Standards relating to the rights of participants and the responsibilities of providers

3  Personcentred supports

4  Individual values and beliefs

5  Privacy and dignity

6  Independence and informed choice

7  Freedom from violence, abuse, neglect, exploitation or discrimination

Part 3—Provider governance and operational management

8  Standards relating to provider governance and operational management

9  Governance and operational management

10  Risk management

11  Quality management

12  Information management

13  Complaints management and resolution

14  Incident management

15  Human resource management

16  Continuity of supports

16A  Emergency and disaster management

Part 4—Provision of supports

17  Standards relating to the provision of supports to participants

18  Access to supports

19  Support planning

20  Service agreements

21  Responsive support provision

22  Transitions to and from a provider

Part 5—Support provision environment

23  Standards relating to the provision of supports to participants

24  Safe environment

25  Participant money and property

26  Medication management

26A  Mealtime management

27  Waste management

Schedule 2—Module 1: High intensity daily personal activities

1  Application of standards to applicants, providers, participants and others

2  Standards relating to high intensity daily personal activities

3  Complex bowel care

4  Enteral (nasogastric tubejejunum or duodenum) feeding and management

4A  Severe dysphagia management

5  Tracheostomy management

6  Urinary catheter management (indwelling urinary catheter, inout catheter and suprapubic catheter)

7  Ventilator management

8  Subcutaneous injections

9  Complex wound management

Schedule 3—Module 2: Specialist behaviour support

1  Application of standards to applicants, providers, participants and others

2  Standards relating to specialist behaviour support

3  Behaviour support in the NDIS

4  Regulated restrictive practices

5  Behaviour support plans

6  Supporting the implementation of a behaviour support plan

7  Behaviour support plan monitoring and review

8  Reportable incidents involving the use of a regulated restrictive practice

9  Interim behaviour support plans

Schedule 4—Module 2A: Implementing behaviour support plans

1  Application of standards to applicants, providers, participants and others

2  Standards relating to the use of regulated restrictive practices

3  Behaviour support in the NDIS

4  Regulated restrictive practices

5  Supporting the assessment and development of behaviour support plans

6  Supporting the implementation of a behaviour support plan

7  Monitoring and reporting the use of regulated restrictive practices

8  Behaviour support plan monitoring and review

9  Reportable incidents involving the use of a regulated restrictive practice

10  Interim behaviour support plans

Schedule 5—Module 3: Early childhood supports

1  Application of standards to applicants, providers, participants and others

2  Standards relating to early childhood supports

3  The child

4  The family

5  Inclusion

6  Collaboration

7  Capacity building

8  Evidenceinformed supports

9  Outcome based approach

Schedule 6—Module 4: Specialised support coordination

1  Application of standards to applicants, providers, participants and others

2  Standards relating to specialised support coordination

3  Specialised support coordination

4  Management of supports

5  Conflict of interest

Schedule 7—Module 5: Specialist disability accommodation

1  Application of standards to applicants, providers, participants and others

2  Standards relating to specialist disability accommodation

3  Rights and responsibilities

4  Conflict of interest

5  Service agreements with participants

6  Enrolment of specialist disability accommodation dwellings

7  Tenancy management

Schedule 7A—Module 5A: Assistance with supported independent living

1  Application of standards to applicants, providers, participants and others

2  Standards relating to supported independent living supports

3  Supported decisionmaking

4  Safeguarding

5  Practice governance

6  Agreements about tenancy, housing and support arrangements

Schedule 8—Module 6: Verification

1  Application of standards to applicants, providers, participants and others

2  Standards relating to assessment by verification

3  Risk management

4  Complaints management and resolution

5  Incident management

6  Human resource management

Endnotes

Endnote 1—About the endnotes

Endnote 2—Abbreviation key

Endnote 3—Legislation history

Endnote 4—Amendment history

 

 

Preamble

  The National Disability Insurance Scheme (NDIS) represents a fundamental change to how supports for people with disability are funded and delivered across Australia. The NDIS is designed to produce major benefits for people with disability, their families and the broader community.

  The NDIS Quality and Safeguards Commission is responsible for a range of functions under the National Quality and Safeguarding Framework aimed at protecting and preventing harm to people with disability in the NDIS market.

  The Commission will build the capability of NDIS participants and providers to uphold the rights of people with disability and realise the benefits of the NDIS. The legislation underpinning the NDIS is intended to support participants to be informed purchasers and consumers of NDIS supports and services and to live free from abuse, neglect, violence and exploitation.

  These rules set out some of the conditions that providers must comply with to become and remain registered NDIS providers. They also set out the NDIS Practice Standards that apply to all registered NDIS providers, and those that apply to providers delivering more complex supports in areas such as behaviour support, early childhood supports, specialist support coordination and specialist disability accommodation.

  These rules also deal with the Provider Register. To support people with disability to exercise choice and control, the Provider Register will include details about an NDIS provider’s registration and any relevant compliance action taken in relation to the provider.

  Together with the NDIS Code of Conduct, these rules will enable people with disability participating in the NDIS to be aware of what quality service provision they should expect from registered NDIS providers.

  The Commissioner works with providers to continuously improve the quality of the supports and services provided to NDIS participants.

Part 1—Preliminary

 

1  Name

  This instrument is the National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018.

3  Authority

  This instrument is made under the National Disability Insurance Scheme Act 2013.

4  Definitions

Note: A number of expressions used in this instrument are defined in section 9 of the Act, including the following:

(a) approved quality auditor;

(b) key personnel;

(c) NDIS Practice Standards;

(d) registered NDIS provider;

(e) registered provider of supports.

  In this instrument:

Act means the National Disability Insurance Scheme Act 2013.

applicable standards means the NDIS Practice Standards that apply to a specified class of supports under Part 6.

applicant means a person or entity who has made an application for registration under section 73C of the Act.

assistance with supported independent living: see subsection 7(5).

certification has the meaning given by section 5.

mealtime management means:

 (a) individual planning for the provision of meals to participants, including planning in relation to the environment in which meals are provided and the supports required to provide the meals to participants; or

 (b) the provision of supports to participants to consume meals.

NDIS digital platform: see section 5A.

NDIS digital platform service means a service that is provided to facilitate the provision of supports under participants’ plans on an NDIS digital platform.

regulated restrictive practice means a restrictive practice that is or involves any of the following:

 (a) seclusion, which is the solitary confinement of a person with disability in a room or a physical space at any hour of the day or night where voluntary exit is prevented, or not facilitated, or it is implied that voluntary exit is not permitted;

 (b) chemical restraint, which is the use of a chemical substance for the primary purpose of influencing a person’s behaviour but does not include the use of medication prescribed by a medical practitioner for the treatment of, or to enable treatment of, a diagnosed mental disorder, a physical illness or a physical condition;

 (c) mechanical restraint, which is the use of a device to prevent, restrict, or subdue a person’s movement for the primary purpose of influencing a person’s behaviour but does not include the use of devices for therapeutic or nonbehavioural purposes;

 (d) physical restraint, which is the use of physical force to prevent, restrict or subdue movement of a person’s body, or part of the person’s body, for the primary purpose of influencing the person’s behaviour but does not include the use of a handson technique in a reflexive way to guide or redirect a person away from potential harm or injury, consistent with what could reasonably be considered the exercise of care towards a person;

 (e) environmental restraints, which restrict a person’s free access to all parts of the person’s environment, including items and activities.

Note: For the definition of restrictive practice, see section 9 of the Act.

transitioned provider has the same meaning as in the National Disability Insurance Scheme (Quality and Safeguards Commission and Other Measures) Transitional Rules 2018.

transitioned RAC provider has the same meaning as in the National Disability Insurance Scheme (Quality and Safeguards Commission and Other Measures) Transitional Rules 2018.

verification means an assessment by an approved quality auditor of an applicant, or of a registered NDIS provider, against an applicable standard by conducting a desk audit of the applicant or provider, including reviewing the applicant’s or provider’s relevant documentation, in relation to the standard.

worker means any of the following:

 (a) a person employed or otherwise engaged by a registered NDIS provider;

 (b) a partner (of a partnership that is a registered NDIS provider) whose role is of the kind mentioned in paragraph (b) or (c) of the definition of risk assessed role in the National Disability Insurance Scheme (Practice Standards—Worker Screening) Rules 2018;

 (c) an individual (who is a registered NDIS provider) whose role is of the kind mentioned in paragraph (b) or (c) of the definition of risk assessed role in the National Disability Insurance Scheme (Practice Standards—Worker Screening) Rules 2018.

5  Meaning of certification

 (1) Certification is an assessment by an approved quality auditor of an applicant, or of a registered NDIS provider, against an applicable standard by conducting:

 (a) a desk audit of the applicant or provider, including reviewing the applicant’s or provider’s relevant documentation, in relation to the standard; and

 (b) an inspection of the sites, facilities, equipment and services used, or proposed to be used, in the delivery of supports or services by the applicant or provider in relation to the standard; and

 (c) interviews with relevant persons, including key personnel of the applicant or provider and persons receiving, or to receive, supports or services from the applicant or provider in relation to the standard.

 (1A) The assessment must be proportionate to:

 (a) the size of the provider or applicant; and

 (b) the scale of the provider or applicant, having regard to:

 (i) the geographical area or areas in which the provider or applicant provides, or is to provide, supports or services; and

 (ii) the number of locations at or from which the provider or applicant provides, or is to provide, supports or services; and

 (c) the scope and complexity of the supports or services provided or to be provided.

 (2) The assessment may be conducted by an appropriate sampling method.

 (3) Despite subsection (1), the Commissioner may, in writing, authorise an approved quality auditor to assess an applicant or a registered NDIS provider against an applicable standard by conducting a review of the outcomes and evidence from a comparable quality audit process undertaken in relation to the applicant or provider, if the Commissioner considers it is appropriate to do so.

 (4) If the Commissioner gives an authorisation under subsection (3), the applicant or provider is taken, for the purposes of this instrument, to be assessed using certification.

5A  Meaning of NDIS digital platform

 (1) An NDIS digital platform is an online enabled application, website or system operated to facilitate the provision of supports under participants’ plans, where:

 (a) the operator of the application, website or system acts as an intermediary for participants seeking to access those supports who interact with persons providing the supports via the application, website or system; and

 (b) any of the following requires, and processes via the application, website or system, NDIS amounts under participants’ plans as payment for the provision of those supports:

 (i) the operator of the application, website or system;

 (ii) an associated entity (within the meaning of the Corporations Act 2001) of the operator;

 (iii) a person contracted, whether directly or through one or more interposed persons or entities, by the operator or an associated entity (within the meaning of the Corporations Act 2001) of the operator to process the payments.

 (2) An NDIS digital platform does not include an application, website or system that is not operated for the primary purpose of facilitating the provision of supports under participants’ plans.

Part 2—When an NDIS provider must be registered

 

6  Purpose of this Part

 (1) This Part is made for the purposes of subsection 73B(1) of the Act.

 (2) NDIS providers of certain classes of supports under participants’ plans must be registered under section 73E of the Act to provide those classes of supports. This Part sets out what those classes of supports are.

Note 1: If an NDIS provider provides a class of support set out in this Part but is not registered to provide that class of support, the provider may be liable to a civil penalty (see subsection 73B(2) of the Act).

Note 2: In addition to the circumstances provided for in this Part, a person must be registered under section 73E of the Act to provide supports to a participant who is in a participating jurisdiction and whose funding for supports is managed by the Agency (see subsection 33(6) of the Act).

7  Classes of supports for which NDIS providers must be registered

 (1) A person must be registered under section 73E of the Act to provide specialist disability accommodation under a participant’s plan.

 (2) A person must be registered under section 73E of the Act to provide a class of supports to a participant if, during the provision of the supports, there is, or is likely to be, an interim or ongoing need to use a regulated restrictive practice in relation to the participant.

 (3) A person must be registered under section 73E of the Act to provide specialist behaviour support services to a participant if the person will, as part of the provision of the services:

 (a) undertake a behaviour support assessment (including a functional behavioural assessment) of the participant; or

 (b) develop a behaviour support plan for the participant.

 (4) A person must be registered under section 73E of the Act to provide assistance with supported independent living to a participant.

 (5) A person provides assistance with supported independent living to a participant if:

 (a) the participant requires constant, or immediately available, persontoperson supports at all times during a day, or for a substantial portion of a day; and

 (b) the assistance is provided, as needed, as a package of supports to assist the participant with, or to supervise, the tasks of daily life that enable the participant:

 (i) to live as autonomously as possible in the participant’s home; and

 (ii) to access the community; and

 (c) the assistance includes the management by the person of the package of supports, and of the supports provided in accordance with the package.

 (6) A person must be registered under section 73E of the Act to provide an NDIS digital platform service to a participant.

 

 

Part 3—Becoming a registered NDIS provider

 

8  Purpose of this Part

  This Part sets out requirements that an applicant must meet in order to be registered as a registered NDIS provider.

Note: These requirements are in addition to the requirements set out in section 73E of the Act.

9  Suitability of applicant

 (1) This section is made for the purposes of paragraph 73E(1)(d) of the Act.

 (2) In determining whether the Commissioner is satisfied that the applicant is suitable to provide supports or services to people with disability, the Commissioner must have regard to the following matters:

 (a) whether the applicant has previously been registered as a registered NDIS provider or a registered provider of supports;

 (b) whether a banning order has ever been in force in relation to the applicant;

 (c) whether the applicant has been convicted of an indictable offence against a law of the Commonwealth or of a State or Territory;

 (d) whether the applicant is or has been an insolvent under administration or a Chapter 5 body corporate (within the meaning of the Corporations Act 2001);

 (e) whether the applicant has been the subject of adverse findings or enforcement action by a Department of, or an authority or other body established for a public purpose by, the Commonwealth, a State or a Territory, including one with responsibilities relating to the quality or regulation of services provided to people with disability, older people or children;

 (f) whether the applicant has been the subject of adverse findings or enforcement action by any of the following:

 (i) the Australian Securities and Investments Commission;

 (ii) the Australian Charities and Notforprofits Commission;

 (iii) the Australian Competition and Consumer Commission;

 (iv) the Australian Prudential Regulation Authority;

 (v) the Australian Crime Commission;

 (vi) AUSTRAC;

 (vii) a body of a State or Territory that is equivalent to a body mentioned in any of subparagraphs (i) to (vi);

 (viii) a work health and safety authority of a State or Territory;

 (g) whether the applicant has been the subject of any findings or judgment in relation to fraud, misrepresentation or dishonesty in any administrative, civil or criminal proceedings, or is currently party to any proceedings that may result in the applicant being the subject of such findings or judgment;

 (h) whether the applicant has ever been disqualified from managing corporations under Part 2D.6 of the Corporations Act 2001;

 (i) any other matter the Commissioner considers relevant.

 (3) Paragraph (2)(c) does not affect the operation of Part VIIC of the Crimes Act 1914 (which includes provisions that, in certain circumstances, relieve persons from the requirement to disclose spent convictions and require persons aware of such convictions to disregard them).

10  Suitability of key personnel

 (1) This section is made for the purposes of paragraph 73E(1)(e) of the Act.

 (2) In determining whether the Commissioner is satisfied that a member of the applicant’s key personnel is suitable to be involved in the provision of supports or services for which the applicant will be registered to provide, the Commissioner must have regard to the following matters:

 (a) whether a banning order has ever been in force in relation to the member;

 (b) whether the member has been convicted of an indictable offence against a law of the Commonwealth or of a State or Territory;

 (c) whether the member is or has been an insolvent under administration;

 (d) whether the member has been the subject of adverse findings or enforcement action by a Department of, or an authority or other body established for a public purpose by, the Commonwealth, a State or a Territory, including one with responsibilities relating to the quality or regulation of services provided to people with disability, older people and children;

 (e) whether the member has been the subject of adverse findings or enforcement action by any of the following:

 (i) the Australian Securities and Investments Commission;

 (ii) the Australian Charities and Notforprofits Commission;

 (iii) the Australian Competition and Consumer Commission;

 (iv) the Australian Prudential Regulation Authority;

 (v) the Australian Crime Commission;

 (vi) AUSTRAC;

 (vii) a body of a State or Territory that is equivalent to a body mentioned in any of subparagraphs (i) to (vi);

 (viii) a work health and safety authority of a State or Territory;

 (f) whether the member has been the subject of any findings or judgment in relation to fraud, misrepresentation or dishonesty in any administrative, civil or criminal proceedings, or is currently party to any proceedings that may result in the member being the subject of such findings or judgment;

 (g) whether the member has ever been disqualified from managing corporations under Part 2D.6 of the Corporations Act 2001;

 (h) any other matter the Commissioner considers relevant.

 (3) Paragraph (2)(b) does not affect the operation of Part VIIC of the Crimes Act 1914 (which includes provisions that, in certain circumstances, relieve persons from the requirement to disclose spent convictions and require persons aware of such convictions to disregard them).

11  Applicant must have an ABN

 (1) This section is made for the purposes of paragraph 73E(1)(f) of the Act.

 (2) The applicant must have an ABN (within the meaning of the A New Tax System (Australian Business Number) Act 1999).

Part 4—Conditions of registration

 

12  Purpose of this Part

 (1) This Part is made for the purposes of section 73H of the Act.

 (2) It sets out the conditions to which each registration, or each registration included in a specified class of registration, is subject.

Note 1: A registered NDIS provider may be liable to a civil penalty if the provider breaches a condition to which the provider’s registration is subject (see section 73J of the Act).

Note 2: The conditions in this Part are in addition to those set out in the Act (see subsection 73F(2) of the Act) and those imposed by the Commissioner under subsection 73G(1) of the Act.

13  Giving Commissioner notice of certain changes

 (1) The registration of each registered NDIS provider is subject to the condition that the provider must give the Commissioner notice of any of the following changes:

 (a) a change to any of the provider’s contact details that have been provided to the Commissioner;

 (b) a change in the scale of the provider relating to the supports or services the provider is registered to provide, including the following:

 (i) a change to the geographical area or areas in which the provider provides a support or service;

 (ii) a change to the locations at or from which the provider provides a support or service;

 (iii) a significant increase or decrease in the number of participants being provided with a support or service;

 (iv) a significant increase or decrease in the number of workers providing a support or service on behalf of the provider.

 (2) Notice of such a change must be given to the Commissioner:

 (a) in the form approved by the Commissioner; and

 (b) as soon as practicable after the earlier of the following times:

 (i) when the provider becomes aware that the change will occur;

 (ii) when the change occurs.

13A  Giving Commissioner notice of certain events

 (1) The registration of each registered NDIS provider is subject to the condition that the provider must give the Commissioner notice of any of the following events:

 (a) an event that significantly affects the provider’s ability to comply with any of the provider’s conditions of registration;

 (b) a change that adversely affects access by a person with disability to the supports or services the provider is registered to provide;

 (c) an adverse change in the provider’s financial capacity to provide any of the supports or services the provider is registered to provide;

 (d) a significant change in the organisation or governance arrangements of the provider;

 (e) an event, relating to the suitability of the provider to provide supports or services to people with disability, to which the Commissioner would be required to have regard under any of paragraphs 9(2)(c) to (h) if the provider were an applicant for registration as a registered NDIS provider;

 (f) an event, relating to the suitability of the provider’s key personnel to be involved in the provision of supports or services that the provider is registered to provide, to which the Commissioner would be required to have regard under any of paragraphs 10(2)(b) to (g) if the provider were an applicant for registration as a registered NDIS provider.

 (2) Notice of such an event or change must be given to the Commissioner in the form approved by the Commissioner.

 (3) Notice of a change mentioned in paragraph (1)(d) that occurs as a result of a change in ownership of the provider or of a business operated by the provider must be given to the Commissioner by the earlier of the following times:

 (a) when the provider becomes aware that the change in ownership will occur;

 (b) when a step or procedure occurs that is a necessary precondition to effecting the change of ownership.

 (4) Notice of any other event or change mentioned in subsection (1) must be given to the Commissioner by the earlier of the following times:

 (a) when the provider becomes aware that the event or change will occur;

 (b) when the event or change occurs.

13B  Mid‑term audit for certain providers

 (1) This section applies in relation to a registered NDIS provider that is registered to provide a class of supports for which, under the table in subsection 20(3), the assessment method for the applicable standards is certification.

Note: This section does not apply in relation to certain registered NDIS providers (see subsection (7)).

 (2) The registration of the provider is subject to the condition that the provider must undergo an audit in accordance with this section.

 (3) The audit must be carried out by an approved quality auditor using certification.

 (4) The audit must commence no later than:

 (a) 18 months after the beginning of the period for which the provider’s registration is in force; or

 (b) such longer period after the beginning of that period as the Commissioner allows.

 (5) For each class of supports mentioned in subsection (1) that the provider is registered to provide, the audit must assess whether the provider has met, and is meeting, the following applicable standards for the class of supports:

 (a) the standards in Part 3 of Schedule 1;

 (b) any standard for which a previous assessment by an approved quality auditor identified a need for the provider to implement a corrective action plan;

 (c) any standard specified in relation to the audit, for the purposes of this paragraph, by the Commissioner in a written notice given to the provider.

 (6) A report of the audit must be given to the Commissioner as soon as practicable after the audit is completed.

 (7) Despite subsection (1), this section does not apply in relation to a registered NDIS provider if:

 (a) both:

 (i) the provider is a partnership or individual; and

 (ii) the only class of supports mentioned in subsection (1) that the provider is registered to provide is early intervention supports for early childhood; or

 (b) the only class of supports that the provider is registered to provide is specialist disability accommodation only; or

 (c) the provider is a transitioned provider or a transitioned RAC provider.

13BA  Change in ownership audit for certain providers

 (1) This section applies in relation to a registered NDIS provider if:

 (a) the provider is registered to provide a class of supports for which, under the table in subsection 20(3), the assessment method for the applicable standards is certification; and

 (b) a significant change in the organisation or governance arrangements of the provider occurs as a result of a change (the relevant change) in ownership of the provider or of a business operated by the provider; and

 (c) during the 3month period beginning on the day after the day on which the relevant change occurs:

 (i) the provider is not undergoing an audit described in section 13B; and

 (ii) the registration of the provider does not cease to be in force.

 (2) The registration of the provider is subject to the condition that the provider must undergo an audit in accordance with this section.

 (3) The audit must be carried out by an approved quality auditor using certification.

 (4) The audit must commence no later than:

 (a) 3 months after the day on which the relevant change occurs; or

 (b) such longer period after that day as the Commissioner allows.

 (5) For each class of supports mentioned in paragraph (1)(a) that the provider is registered to provide, the audit must assess whether the provider has met, and is meeting, the following applicable standards for the class of supports:

 (a) the standards in Part 3 of Schedule 1;

 (b) any standard for which a previous audit by an approved quality auditor identified a need for the provider to implement a corrective action plan.

 (6) The auditor must give a report of the audit to the Commissioner by the end of the period of 28 days after the audit is completed.

13C  Restrictions on providing high intensity personal daily activity supports

  The registration of each registered NDIS provider registered to provide high intensity daily personal activities is subject to the condition that the provider must not provide a support mentioned in Schedule 2 if the support is not set out in the provider’s certificate of registration.

13D  Requirements for providing an NDIS digital platform service

 (1) This section applies in relation to a registered NDIS provider that is registered to provide an NDIS digital platform service.

Requirement for evidence of compliance of persons providing supports with worker screening check requirements

 (2) The registration of the provider is subject to the condition that the provider must not allow a person to represent via the platform that the person can provide supports under participants’ plans unless:

 (a) the person has given evidence to the provider that the circumstance mentioned in subsection (3) exists in respect of each individual covered by that subsection; and

 (b) the provider is not aware that that circumstance has ceased to exist in respect of any of those individuals.

 (3) For the purposes of subsection (2), the circumstance is that each of the following holds a clearance (however described) to work with people with disability:

 (a) the person (if the person is an individual);

 (b) each individual the person employs or otherwise engages to provide such supports.

 (4) An individual holds a clearance for the purposes of subsection (3) if:

 (a) a decision has been made under an NDIS worker screening law in response to an application made by the individual for an NDIS worker screening check; and

 (b) the decision has the effect that the individual is cleared to work with people with disability; and

 (c) the clearance is in force.

Requirement for certain information about persons providing supports to be checked and displayed on NDIS digital platform

 (5) The registration of the provider is subject to the condition that the provider must check the information mentioned in paragraphs (6)(a) to (e), and display on the platform the information mentioned in subsection (6) in relation to each of the following:

 (a) each person that represents via the platform that the person can provide supports to participants;

 (b) each person employed or otherwise engaged by the person mentioned in paragraph (a) to provide such supports.

 (6) For the purposes of subsection (5), the information for each such person is the following:

 (a) whether a banning order against the person is in force;

 (b) whether a banning order (within the meaning of the Aged Care Act 2024) against the person is in force;

 (c) whether a banning order (within the meaning of the Aged Care Quality and Safety Commission Act 2018 as in force at any time before the commencement of the Aged Care Act 2024) against the person is in force;

 (d) that the person holds the credentials or qualifications that are stated on the NDIS digital platform for the person;

 (e) if the person is an individual—that the circumstance mentioned in subsection (3) exists in relation to the person.

 (f) general information about the processes undertaken in order to check the credentials or qualifications of the person for the purposes of paragraph (d).

 

Part 5—Register of NDIS providers

Division 1—Introduction

14  Purpose of this Part

 (1) This Part is made for the purposes of subsection 73ZDA(7) of the Act.

 (2) It makes provision for and in relation to the correction and publication of the NDIS Provider Register.

Division 2—Correction of entries

15  Corrections on the Commissioner’s initiative

 (1) This section applies if:

 (a) the Commissioner becomes aware of a matter; and

 (b) based on the matter, the Commissioner considers that an entry in the NDIS Provider Register in relation to an NDIS provider or former NDIS provider requires a correction.

 (2) The Commissioner must give a written notice to the provider:

 (a) setting out the details of the matter and the proposed correction; and

 (b) inviting the provider to give written comments on the matter and the proposed correction within the period specified in the notice.

 (3) The period specified for the purposes of paragraph (2)(b) must not end earlier than 28 days after the day on which the notice is given.

 (4) As soon as practicable after the earlier of:

 (a) when the Commissioner receives comments from the provider; or

 (b) the end of the period specified for the purposes of paragraph (2)(b);

the Commissioner must:

 (c) make the proposed correction; or

 (d) make a different correction requested by the provider; or

 (e) decide not to make a correction.

 (5) The Commissioner must give the provider written notice of a correction or decision made under subsection (4).

16  Requests for corrections

 (1) An NDIS provider or former NDIS provider may request that the Commissioner make a correction to the NDIS Provider Register in relation to the provider.

 (2) A request under subsection (1):

 (a) must be in a form approved by the Commissioner; and

 (b) must be accompanied by any information or documents required by the form.

 (3) If a request is made under subsection (1), the Commissioner may, by written notice, require the provider to give the Commissioner such further information or documents in relation to the request as the Commissioner reasonably requires.

Note: The Commissioner is not required to make a correction or decision on the request if subsection (2) or (3) of this section are not complied with (see section 197B of the Act).

 (4) If the Commissioner receives a request, the Commission must:

 (a) make the correction to the NDIS Provider Register; or

 (b) decide to not make the correction to the NDIS Provider Register.

 (5) The Commission must notify the provider of a correction or decision made under subsection (4).

Division 3—Publication of the NDIS Provider Register

17  NDIS Provider Register generally to be published in full

  Subject to section 18, the whole of the NDIS Provider Register may be published on the Commission’s website.

18  Certain parts of the NDIS Provider Register not to be published

  A part of the NDIS Provider Register must not be published if:

 (a) the Commissioner considers that the publication of the part would be contrary to the public interest; or

 (b) the Commissioner considers that the publication of the part would be contrary to the interests of one or more persons with disability receiving supports or services.

Part 6—NDIS Practice Standards

Division 1—NDIS Practice Standards

19  Purpose of this Division

 (1) This Division is made for the purposes of section 73T of the Act.

Note: Rules made for the purposes of section 73T of the Act are the NDIS Practice Standards (see section 9 of the Act).

 (2) It specifies the standards concerning the quality of supports and services to be provided by registered NDIS providers.

Note 1: Applicants must be assessed by an approved quality auditor as meeting the applicable standards and other requirements prescribed by the NDIS Practice Standards in order to be registered as a registered NDIS provider (see paragraph 73E(1)(c) of the Act).

Note 2: Noncompliance with the NDIS Practice Standards by a registered NDIS provider constitutes a breach of a condition of registration (see paragraph 73F(2)(c) and section 73J of the Act).

Note 3: Divisions 2 and 3 contain special rules that apply instead of, or as well as, some of the rules in this Division in certain circumstances.

20  NDIS Practice Standards—class of supports, applicable standards and assessment process

 (1) To be registered to provide a class of supports specified in column 1 of an item in the table in subsection (3), an applicant must:

 (a) be assessed by an approved quality auditor, using the method specified in column 3 of that item, as meeting each standard that:

 (i) is specified in a Schedule mentioned in column 2 of that item; and

 (ii) applies to the provider; and

 (b) if the supports are to be provided in circumstances described in subsection 7(2)—be assessed by an approved quality auditor as meeting the standards specified in Schedule 4, using certification.

Note: The circumstances described in subsection 7(2) involve the use, or possible use, of a regulated restrictive practice in providing the supports.

 (2) To remain registered to provide a class of supports specified in column 1 of an item in the table in subsection (3), a registered NDIS provider must comply with the standards specified in:

 (a) column 2 of that item; and

 (b) if the supports are provided in circumstances described in subsection 7(2)—Schedule 4.

Note: The circumstances described in subsection 7(2) involve the use of a regulated restrictive practice in providing the supports.

 (3) The following table has effect.

 

NDIS Practice Standards—class of supports, standards and assessment method

 

Column 1

Column 2

Column 3

Item

To be registered, or remain registered, to provide this class of supports…

the applicable standards are specified in…

and the assessment method is….

1

accommodation/tenancy assistance

Schedule 8

verification.

2

assistance to access and maintain employment or higher education

Schedule 1

certification.

3

assistive products for personal care and safety

Schedule 8

verification.

4

high intensity daily personal activities

Schedules 1 and 2

certification.

5

personal mobility equipment

Schedule 8

verification.

6

assistance in coordinating or managing life stages, transitions and supports

Schedule 1

certification.

7

assistance with daily personal activities

Schedule 1

certification.

8

assistance with travel/transport arrangements

Schedule 8

verification.

9

vehicle modifications

Schedule 8

verification.

10

specialist positive behaviour support

Schedules 1 and 3

certification.

11

home modifications

Schedule 8

verification.

12

assistive equipment for recreation

Schedule 8

verification.

13

vision equipment

Schedule 8

verification.

14

community nursing care

Schedule 8

verification.

15

assistance with daily life tasks in a group or shared living arrangement (other than assistance with supported independent living)

Schedule 1

certification.

16

innovative community participation

Schedule 8

verification.

17

development of daily living and life skills

Schedule 1

certification.

18

early intervention supports for early childhood

Schedules 1 and 5

certification.

19

specialised hearing services

Schedule 8

verification.

20

household tasks

Schedule 8

verification.

21

interpreting and translation

Schedule 8

verification.

22

hearing equipment

Schedule 8

verification.

23

assistive products for household tasks

Schedule 8

verification.

24

communication and information equipment

Schedule 8

verification.

25

participation in community, social and civic activities

Schedule 1

certification.

26

exercise physiology and personal training

Schedule 8

verification.

27

management of funding for supports in participant plans

Schedule 8

verification.

28

therapeutic supports

Schedule 8

verification.

29

specialised driver training

Schedule 8

verification.

30

assistance animals

Schedule 8

verification.

31

specialist disability accommodation only

Schedule 7

certification.

31A

specialist disability accommodation and one or more other classes of supports

Schedules 1 and 7

certification.

32

specialised support coordination

Schedules 1 and 6

certification.

33

specialised supported employment

Schedule 1

certification.

34

hearing services

Schedule 8

verification.

35

customised prosthetics

Schedule 8

verification.

36

group and centrebased activities

Schedule 1

certification.

37

providing an NDIS digital platform service

Schedule 1

certification.

38

assistance with supported independent living

Schedules 1 and 7A

certification.

 

 (4) Despite column 2 of item 18 of the table in subsection (3), an individual or a partnership that applies to provide early intervention supports for early childhood is required to be assessed by an approved quality auditor as meeting the standards specified in:

 (a) clause 7 of Schedule 1; and

 (b) Schedule 5.

 (5) Despite column 2 of item 18 of the table in subsection (3), to remain registered to provide early intervention supports for early childhood, an individual or partnership is required to comply with the standards specified in:

 (a) clause 7 of Schedule 1; and

 (b) Schedule 5.

22  NDIS Practice Standards—requirements for government providers

 (1) To be registered as a registered NDIS provider to provide any class of supports, an applicant covered by subsection (3) must be assessed by an approved quality auditor as meeting the standards specified in Schedule 1 using certification.

 (2) To remain registered as a registered NDIS provider to provide any class of supports, a provider covered by subsection (3) must comply with the standards specified in Schedule 1.

 (3) The applicants and providers covered by this subsection are as follows:

 (a) the Commonwealth;

 (b) an authority of the Commonwealth;

 (c) a State or Territory;

 (d) an authority of a State or Territory;

 (e) a local government authority.

 (4) This section applies to an applicant or provider in addition to section 20.

23  Assessment by certification meets requirement to be assessed by verification

  For the purposes of this instrument, if compliance with an applicable standard must be assessed using verification, the requirement is met if compliance with the standard is assessed using certification.

24  Matters to be taken into account in assessments

  The quality indicators set out in the National Disability Insurance Scheme (Quality Indicators for NDIS Practice Standards) Guidelines 2018 (as existing from time to time) must be taken into account in assessing the following:

 (a) whether an applicant for registration as a registered NDIS provider meets the NDIS Practice Standards;

 (b) whether a registered NDIS provider is complying with those standards.

Note: The National Disability Insurance Scheme (Quality Indicators for NDIS Practice Standards) Guidelines 2018 could in 2021 be viewed on the Federal Register of Legislation website (https://legislation.gov.au).

Division 2—Transitional arrangements relating to transitioned providers

25  Purpose of this Division

 (1) This Division is made for the purposes of section 73T of the Act.

 (2) It modifies the application of the NDIS Practice Standards in Division 1 of this Part for a limited period in relation to transitioned providers.

Note: Similar modifications apply in relation to transitioned RAC providers, see Division 3.

26  Transitional arrangements for certain providers requiring certification

 (1) This section applies to a person or entity (the provider) if:

 (a) at a particular time (the transition time), the provider is approved under section 70 of the Act to provide one or more of the following classes of supports to a participant:

 (i) assistance to access and maintain employment or higher education;

 (ii) high intensity daily personal activities;

 (iii) assistance in coordinating or managing life stages, transitions and supports;

 (iv) assistance with daily personal activities;

 (v) specialist positive behaviour support;

 (vi) assistance with daily life tasks in a group or shared living arrangement;

 (vii) development of daily care and life skills;

 (viii) participation in community, social and civic activities;

 (ix) specialised support coordination;

 (x) specialised supported employment;

 (xi) group and centrebased activities; and

 (b) at the transition time, the host jurisdiction in which the participant lives becomes a participating jurisdiction.

Note 1: For the meaning of host jurisdiction and participating jurisdiction, see sections 10 and 10A of the Act.

Note 2: The provider will be deemed to be a registered NDIS provider in accordance with the National Disability Insurance Scheme (Quality and Safeguards Commission and Other Measures) Transitional Rules 2018.

 (2) Despite sections 20 and 22, to remain registered to provide the class of supports during the transition period for the provider, the provider must comply with the standards specified in clauses 2 to 7, 14, 15, 20 and 24 of Schedule 1.

 (3) For the purposes of subsection (2), the transition period for the provider:

 (a) starts at the transition time; and

 (b) ends at the earliest of the following:

 (i) if the Commissioner gives a written notice to the provider that this subsection no longer applies to the provider—the day specified in the notice (which must be at least 14 days after the notice is given);

 (ii) if the provider makes an application under section 73C of the Act and the Commissioner makes a decision under section 73E of the Act to register, or not to register, the provider as a registered NDIS provider—the day after the day the decision is made;

 (iii) if the registration of the provider is revoked under section 73P of the Act—at the start of the day the revocation takes effect;

 (iv) unless section 73K of the Act applies—the expiry of the period specified for the purposes of paragraph 73E(5)(e) of the Act.

27  Transitional arrangements for providers providing specialist disability accommodation and one or more other classes of supports

 (1) This section applies to a person or entity (the provider) if:

 (a) at a particular time (the transition time), the provider is approved under section 70 of the Act to provide:

 (i) specialist disability accommodation to a participant; and

 (ii) one or more other classes of supports; and

 (b) at the transition time, the host jurisdiction in which the participant lives becomes a participating jurisdiction.

Note 1: For the meaning of host jurisdiction and participating jurisdiction, see sections 10 and 10A of the Act.

Note 2: The provider will be deemed to be a registered NDIS provider in accordance with the National Disability Insurance Scheme (Quality and Safeguards Commission and Other Measures) Transitional Rules 2018.

 (2) Despite sections 20 and 22, to remain registered to provide those supports during the transition period for the provider, the provider must comply with the standards specified in:

 (a) clauses 2 to 7, 14, 15, 20 and 24 of Schedule 1; and

 (b) Schedule 7.

 (3) For the purposes of subsection (2), the transition period for the provider:

 (a) starts at the transition time; and

 (b) ends at the earliest of the following:

 (i) if the Commissioner gives a written notice to the provider that this subsection no longer applies to the provider—the day specified in the notice (which must be at least 14 days after the notice is given);

 (ii) if the provider makes an application under section 73C of the Act and the Commissioner makes a decision under section 73E of the Act to register, or not to register, the provider as a registered NDIS provider—the day after the day the decision is made;

 (iii) if the registration of the provider is revoked under section 73P of the Act—at the start of the day the revocation takes effect;

 (iv) unless section 73K of the Act applies—the expiry of the period specified for the purposes of paragraph 73E(5)(e) of the Act.

28  Transitional arrangements for providers of early intervention supports for early childhood

 (1) This section applies to a person or entity (the provider) if:

 (a) at a particular time (the transition time), the provider is approved under section 70 of the Act to provide early intervention supports for early childhood to a participant; and

 (b) at the transition time, the host jurisdiction in which the participant lives becomes a participating jurisdiction.

Note 1: For the meaning of host jurisdiction and participating jurisdiction, see sections 10 and 10A of the Act.

Note 2: The provider will be deemed to be a registered NDIS provider in accordance with the National Disability Insurance Scheme (Quality and Safeguards Commission and Other Measures) Transitional Rules 2018.

 (2) Despite sections 20 and 22, to remain registered to provide the supports during the transition period for the provider, the provider must comply with the standards specified in:

 (a) if the provider is an individual or a partnership—clause 7 of Schedule 1; or

 (b) otherwise—clauses 2 to 7, 14, 15, 20 and 24 of Schedule 1.

 (3) For the purposes of subsection (2), the transition period for the provider:

 (a) starts at the transition time; and

 (b) ends at the earliest of the following:

 (i) if the Commissioner gives a written notice to the provider that this subsection no longer applies to the provider—the day specified in the notice (which must be at least 14 days after the notice is given);

 (ii) if the provider makes an application under section 73C of the Act and the Commissioner makes a decision under section 73E of the Act to register, or not to register, the provider as a registered NDIS provider—the day after the day the decision is made;

 (iii) if the registration of the provider is revoked under section 73P of the Act—at the start of the day the revocation takes effect;

 (iv) unless section 73K of the Act applies—the expiry of the period specified for the purposes of paragraph 73E(5)(e) of the Act.

29  Transitional arrangements for providers requiring verification

 (1) This section applies to a person or entity (the provider) if:

 (a) at a particular time (the transition time), the provider is approved under section 70 of the Act to provide one or more of the following classes of supports to a participant:

 (i) accommodation/tenancy assistance;

 (ii) assistive products for personal care and safety;

 (iii) personal mobility equipment;

 (iv) assistance with travel/transport arrangements;

 (v) vehicle modifications;

 (vi) home modifications;

 (vii) assistive equipment for recreation;

 (viii) vision equipment;

 (ix) community nursing care;

 (x) innovative community participation;

 (xi) specialised hearing services;

 (xii) household tasks;

 (xiii) interpreting and translating;

 (xiv) hearing equipment;

 (xv) assistive products for household tasks;

 (xvi) communication and information equipment;

 (xvii) exercise physiology and personal training;

 (xviii) management of funding for supports in participant’s plans;

 (xix) therapeutic supports;

 (xx) specialised driver training;

 (xxi) assistance animals;

 (xxii) hearing services;

 (xxiii) customised prosthetics; and

 (b) at the transition time, the host jurisdiction in which the participant lives becomes a participating jurisdiction.

Note 1: For the meaning of host jurisdiction and participating jurisdiction, see sections 10 and 10A of the Act.

Note 2: The provider will be deemed to be a registered NDIS provider in accordance with the National Disability Insurance Scheme (Quality and Safeguards Commission and Other Measures) Transitional Rules 2018.

 (2) Sections 20 and 22 do not apply to the provider during the transition period in relation to the provision of the class of supports.

 (3) For the purposes of subsection (2), the transition period for the provider:

 (a) starts at the transition time; and

 (b) ends at the earliest of the following:

 (i) if the Commissioner gives a written notice to the provider that this subsection no longer applies to the provider—the day specified in the notice (which must be at least 14 days after the notice is given);

 (ii) if the provider makes an application under section 73C of the Act and the Commissioner makes a decision under section 73E of the Act to register, or not to register, the provider as a registered NDIS provider—the day after the day the decision is made;

 (iii) if the registration of the provider is revoked under section 73P of the Act—at the start of the day the revocation takes effect;

 (iv) unless section 73K of the Act applies—the expiry of the period specified for the purposes of paragraph 73E(5)(e) of the Act.

Division 3—Transitional arrangements relating to transitioned residential aged care providers

29A  Purpose of this Division

 (1) This Division is made for the purposes of section 73T of the Act.

 (2) It modifies the application of the NDIS Practice Standards in Division 1 of this Part for a limited period in relation to transitioned RAC providers.

29B  Transitional arrangements for transitioned residential aged care providers

 (1) This section applies to person or entity if the person or entity is a transitioned RAC provider.

Note: A transitioned RAC provider is deemed to be a registered NDIS provider in accordance with the National Disability Insurance Scheme (Quality and Safeguards Commission and Other Measures) Transitional Rules 2018.

 (2) Despite sections 20 and 22, to remain a registered NDIS provider during the transition period for the provider, the provider must comply with the standards specified in clauses 2 to 7, 14, 15, 20 and 24 of Schedule 1.

 (3) For the purposes of subsection (2), the transition period for the provider:

 (a) starts at the start of 1 December 2020; and

 (b) ends at the earliest of the following:

 (i) if the Commissioner gives a written notice to the provider that this subsection no longer applies to the provider—the start of the day specified in the notice (which must be at least 14 days after the notice is given);

 (ii) if, on or after 1 December 2020, the provider makes an application under section 73C of the Act and the Commissioner makes a decision under section 73E of the Act to register, or not to register, the provider as a registered NDIS provider—the start of the day after the day the decision is made;

 (iii) if the registration of the provider is revoked under section 73P of the Act—the start of the day the revocation takes effect;

 (iv) unless section 73K of the Act applies—the expiry of the period specified for the purposes of paragraph 73E(5)(e) of the Act.

Part 7—Application, saving and transitional provisions

 

30  Application of amendments made by the National Disability Insurance Scheme (Provider Registration and Practice Standards) Amendment (2019 Measures No. 1) Rules 2019

 (1) The amendments of sections 4 and 5 made by the National Disability Insurance Scheme (Provider Registration and Practice Standards) Amendment (2019 Measures No. 1) Rules 2019 apply in relation to an assessment commenced on or after 1 January 2020.

 (2) The amendments of sections 9 and 10 made by the National Disability Insurance Scheme (Provider Registration and Practice Standards) Amendment (2019 Measures No. 1) Rules 2019 apply in relation to an application under section 73C of the Act made on or after 1 January 2020.

 (3) Sections 13, 13A and 13B, as inserted by the National Disability Insurance Scheme (Provider Registration and Practice Standards) Amendment (2019 Measures No. 1) Rules 2019, apply on and after 1 January 2020 in relation to a registered NDIS provider, whether registered before, on or after that day.

 (4) Despite the repeal of section 21 by the National Disability Insurance Scheme (Provider Registration and Practice Standards) Amendment (2019 Measures No. 1) Rules 2019, that section continues to apply, in relation to an assessment commenced before 1 January 2020, as if that repeal had not happened.

31  Application of amendments made by the National Disability Insurance Scheme (Provider Registration and Practice Standards) Amendment (2021 Measures No. 1) Rules 2021

Definitions

 (1) In this section:

amending Rules means the National Disability Insurance Scheme (Provider Registration and Practice Standards) Amendment (2021 Measures No. 1) Rules 2021.

existing registered NDIS provider means a person or entity who was a registered NDIS provider immediately before 15 November 2021.

Delayed application of emergency and disaster management standard for existing registered NDIS providers

 (2) Clause 16A of Schedule 1, as inserted by the amending Rules, applies in relation to an existing registered NDIS provider on and after 24 January 2022.

Delayed application of mealtime management standard for existing registered NDIS providers

 (3) Clause 26A of Schedule 1, as inserted by the amending Rules, applies in relation to an existing registered NDIS provider on and after 13 December 2021.

Application of amendments to applications for registration

 (4) The amendments of this instrument made by the amending Rules apply in relation to an application under section 73C of the Act:

 (a) made on or after 15 November 2021; or

 (b) made but not decided before 15 November 2021, if the assessment under paragraph 73E(1)(c) of the Act has not been made before that day.

Application of amendments to midterm audits

 (5) Subject to subsections (2) and (3), the amendments of this instrument made by the amending Rules apply in relation to a midterm audit under section 13B of this instrument carried out on or after 15 November 2021.

32  Application of amendments made by the National Disability Insurance Scheme (Provider Registration and Practice Standards) Amendment (Mandatory Registration and Other Matters) Rules 2026

 (1) In this section:

amending Rules means the National Disability Insurance Scheme (Provider Registration and Practice Standards) Amendment (Mandatory Registration and Other Matters) Rules 2026.

existing NDIS provider means a person or entity (other than a registered NDIS provider) who was an NDIS provider immediately before 1 July 2026.

existing registered NDIS provider means a person or entity who was a registered NDIS provider immediately before 1 July 2026.

Transitional arrangements in relation to the provision of assistance with supported independent living

 (2) The amendments made by Part 1 of Schedule 1 to the amending Rules apply in relation to the provision under a participant’s plan of the class of support (the specified class of support) mentioned in that Part as follows:

 (a) if the provider of the support is an existing registered NDIS provider—on or after the day (the transition day) on which the Commissioner makes a decision under subsection 73L(1) of the Act whether to vary the provider’s registration to include the specified class of support;

 (b) if the provider of the support is an existing NDIS provider that, before 1 July 2026, had provided assistance with supported independent living (within the meaning of this instrument as amended by the amending Rules) to a participant—on or after:

 (i) in the case that the provider makes an application, before 1 October 2026, under subsection 73C(1) of the Act to be registered to provide the specified class of support—the day on which the Commissioner makes a decision under subsection 73E(1) of the Act on the application; or

 (ii) otherwise—1 October 2026;

 (c) in any other case—on or after 1 July 2026.

 (3) If:

 (a) immediately before 1 July 2026, an existing registered NDIS provider was registered to provide the class of support specified in item 15 of the table in subsection 20(3); and

 (b) the transition day for the provider occurs after 1 July 2026;

then, despite sections 20 and 22, to remain registered to provide that class of support during the period between 1 July 2026 and the transition day, the provider must comply with Schedule 7A, as inserted by Part 1 of Schedule 1 to the amending Rules, as if those standards were specified for the class of support specified in that item.

Transitional arrangements in relation to the provision of NDIS digital platform services

 (4) The amendments made by items 6, 7, 8 and 10 of Schedule 1 to the amending Rules apply in relation to the provision under a participant’s plan of the class of support (the specified class of support) mentioned in that Part as follows:

 (a) if the provider of the support is an existing registered NDIS provider—on or after the day on which the Commissioner makes a decision under subsection 73L(1) of the Act whether to vary the provider’s registration to include the specified class of support;

 (b) if the provider of the support is an existing NDIS provider that, before 1 July 2026, had provided an NDIS digital platform service (within the meaning of this instrument as amended by the amending Rules) to a participant—on or after:

 (i) in the case that the provider makes an application, before 1 October 2026, under subsection 73C(1) of the Act to be registered to provide the specified class of support—the day on which the Commissioner makes a decision under subsection 73E(1) of the Act on the application; or

 (ii) otherwise—1 October 2026;

 (c) in any other case—on or after 1 July 2026.

 (5) The amendments made by item 9 of Schedule 1 to the amending Rules apply in relation to the provision of an NDIS digital platform service on or after 1 January 2027.

Transitional provisions in relation to change of ownership requirements

 (6) The amendments made by Part 3 of Schedule 1 to the amending Rules apply in relation to a change in ownership of a registered NDIS provider, or of a business of the provider, that occurs on or after 1 July 2026.

 (7) If:

 (a) a notice is required to be given under subsection 13A(3) of this instrument (as amended by the amending Rules) in respect of a change in ownership that occurs on or after 1 July 2026; and

 (b) the time mentioned in paragraph 13A(3)(a) or (b) for giving that notice occurs before 1 July 2026;

then, despite that subsection, the notice must be given to the Commissioner as soon as practicable on or after 1 July 2026.

Schedule 1—Core module

Note: See sections 20, 22, 26, 27 and 28.

Part 1—Preliminary

 

1  Application of standards to applicants, providers, participants and others

 (1) This Schedule applies to a person or entity who is applying to become a registered NDIS provider in the same way as it applies to a registered NDIS provider.

Note: See sections 20, 22, 26, 27 and 28 for the applicants and providers that must comply with the NDIS Practice Standards specified in this Schedule.

 (2) This Schedule applies to the following in the same way as it applies to a participant:

 (a) a prospective participant;

 (b) a person with disability receiving supports or services under the arrangements set out in Chapter 2 of the Act from a person (other than the Agency) referred to in paragraph (a) of the definition of NDIS provider in section 9 of the Act;

 (c) a person with disability receiving supports or services from a person included in a class of persons prescribed for the purposes of subparagraph (b)(ii) of the definition of NDIS provider in section 9 of the Act.

Part 2—Rights of participants and responsibilities of providers

 

2  Standards relating to the rights of participants and the responsibilities of providers

  This Part specifies the NDIS Practice Standards relating to the rights of participants and the responsibilities of providers who deliver supports and services to them.

3  Person‑centred supports

 (1) Each participant can access supports that promote, uphold and respect their legal and human rights.

 (2) Each participant is enabled to exercise informed choice and control.

 (3) The provision of supports promotes, upholds and respects individual rights to freedom of expression, selfdetermination and decisionmaking.

4  Individual values and beliefs

  Each participant can access supports that respect their culture, diversity, values and beliefs.

5  Privacy and dignity

  Each participant can access supports that respect and protect their dignity and right to privacy.

6  Independence and informed choice

  Each participant is supported by the provider to make informed choices, exercise control and maximise their independence in relation to the supports provided.

7  Freedom from violence, abuse, neglect, exploitation or discrimination

  Each participant can access supports free from violence, abuse, neglect, exploitation or discrimination.

Part 3—Provider governance and operational management

 

8  Standards relating to provider governance and operational management

  This Part specifies the NDIS Practice Standards relating to the governance and operational management arrangements for registered NDIS providers.

9  Governance and operational management

  Each participant’s support is overseen by robust governance and operational management systems relevant and proportionate to the size and scale of the provider and the scope and complexity of the supports being delivered.

10  Risk management

  Risks to participants, workers and the provider are identified and managed.

11  Quality management

  Each participant benefits from a quality management system that is relevant and proportionate to the size and scale of the provider and that promotes continuous improvement of support delivery.

12  Information management

 (1) Management of each participant’s information ensures that it is identifiable, accurately recorded, current and confidential.

 (2) Each participant’s information is easily accessible to the participant and appropriately utilised by relevant workers.

13  Complaints management and resolution

 (1) Each participant has knowledge of and access to the provider’s complaints management and resolution system.

 (2) Complaints are welcomed, acknowledged, respected and well managed.

14  Incident management

  Each participant is safeguarded by the provider’s incident management system, ensuring that incidents are acknowledged, responded to, well managed and learned from.

15  Human resource management

  Each participant’s support needs are met by workers who are competent in relation to their role, hold relevant qualifications and have relevant expertise and experience to provide personcentred support.

16  Continuity of supports

  Each participant has access to timely and appropriate supports without interruption.

16A  Emergency and disaster management

  Emergency and disaster management includes planning that:

 (a) ensures that the risks to the health, safety and wellbeing of participants that may arise in an emergency or disaster are considered and mitigated; and

 (b) ensures the continuity of supports critical to the health, safety and wellbeing of participants in an emergency or disaster.

Part 4—Provision of supports

 

17  Standards relating to the provision of supports to participants

  This Part specifies the NDIS Practice Standards relating to the provision of supports to participants.

18  Access to supports

  Each participant can access the most appropriate supports that meet the participant’s needs, goals and preferences.

19  Support planning

 (1) Each participant is actively involved in the development of their support plans.

 (2) Support plans reflect participant needs, requirements, preferences, strengths and goals, and are regularly reviewed.

20  Service agreements

  Each participant has a clear understanding of the supports they have chosen and how the supports will be provided.

21  Responsive support provision

  Each participant can access responsive, timely, competent and appropriate supports to meet their needs, desired outcomes and goals.

22  Transitions to and from a provider

  Each participant experiences a planned and coordinated transition to or from the provider.

Part 5—Support provision environment

 

23  Standards relating to the provision of supports to participants

  This Part specifies the NDIS Practice Standards relating to the environment in which supports are provided to participants.

24  Safe environment

  Each participant can access supports in a safe environment that is appropriate to their needs.

25  Participant money and property

  Participant money and property is secure and each participant uses their own money and property as they determine.

26  Medication management

 (1) This standard applies to a provider that is responsible for administering medication to participants.

 (2) Each participant requiring medication is confident that their provider administers, stores and monitors the effects of the participant’s medication and works to prevent errors and incidents.

26A  Mealtime management

 (1) This standard applies to a provider that is responsible for providing supports to participants who require mealtime management.

 (2) Each participant requiring mealtime management receives meals that are:

 (a) nutritious, and of a texture that is appropriate to their individual needs; and

 (b) appropriately planned, and prepared in an environment and manner that meets their individual needs and preferences; and

 (c) delivered in a way that is appropriate to their individual needs and ensures that the meals are enjoyable.

27  Waste management

 (1) This standard applies to a provider that is required to manage waste, or infectious or hazardous substances.

 (2) Each participant, each worker and any other person in the support environment is protected from harm as a result of exposure to waste or infectious or hazardous substances generated during the delivery of supports.

Schedule 2—Module 1: High intensity daily personal activities

Note: See sections 13C and 20.

 

 

1  Application of standards to applicants, providers, participants and others

 (1) An NDIS Practice Standard in this Schedule applies to a person or entity who:

 (a) is applying to be registered to provide high intensity daily personal activities; and

 (b) has requested in the application for registration that the support mentioned in the standard be set out in the person’s or entity’s certificate of registration;

in the same way that the standard applies to a registered NDIS provider who is registered to provide those activities and has that support set out in the provider’s certificate of registration.

Note: See section 20 for the applicants that must be assessed as meeting, and the providers that must comply with, the standards specified in this Schedule.

 (2) This Schedule applies to the following in the same way as it applies to a participant:

 (a) a prospective participant;

 (b) a person with disability receiving supports or services under the arrangements set out in Chapter 2 of the Act from a person (other than the Agency) referred to in paragraph (a) of the definition of NDIS provider in section 9 of the Act;

 (c) a person with disability receiving supports or services from a person included in a class of persons prescribed for the purposes of subparagraph (b)(ii) of the definition of NDIS provider in section 9 of the Act.

2  Standards relating to high intensity daily personal activities

  This Schedule specifies the NDIS Practice Standards relating to the provision of high intensity daily personal activities.

3  Complex bowel care

 (1) This standard applies to a provider that is registered to provide high intensity daily personal activities if complex bowel care is set out in the provider’s certificate of registration.

 (2) Each participant requiring complex bowel care receives appropriate support that is relevant and proportionate to their individual needs.

4  Enteral (naso‑gastric tube‑jejunum or duodenum) feeding and management

 (1) This standard applies to a provider that is registered to provide high intensity daily personal activities if enteral (nasogastric tubejejunum or duodenum) feeding and management is set out in the provider’s certificate of registration.

 (2) Each participant requiring enteral feeding and management receives appropriate nutrition, fluids and medication that are relevant and proportionate to their individual needs.

4A  Severe dysphagia management

 (1) This standard applies to a provider that is registered to provide high intensity daily personal activities if severe dysphagia management is set out in the provider’s certificate of registration.

 (2) Each participant requiring severe dysphagia management receives appropriate support that is relevant and proportionate to their individual needs and preferences.

5  Tracheostomy management

 (1) This standard applies to a provider that is registered to provide high intensity daily personal activities if tracheostomy management is set out in the provider’s certificate of registration.

 (2) Each participant with a tracheostomy receives appropriate suctioning and management of their tracheostomy that are relevant and proportionate to their individual needs.

6  Urinary catheter management (in‑dwelling urinary catheter, in‑out catheter and suprapubic catheter)

 (1) This standard applies to a provider that is registered to provide high intensity daily personal activities if indwelling, inout and suprapubic catheter urinary management is set out in the provider’s certificate of registration.

 (2) Each participant with a catheter receives appropriate catheter management that is relevant and proportionate to their individual needs.

7  Ventilator management

 (1) This standard applies to a provider that is registered to provide high intensity daily personal activities if ventilator management is set out in the provider’s certificate of registration.

 (2) Each participant requiring ventilator management receives appropriate support that is relevant and proportionate to their individual needs and the specific ventilator used.

8  Subcutaneous injections

 (1) This standard applies to a provider that is registered to provide high intensity daily personal activities if subcutaneous injections is set out in the provider’s certificate of registration.

 (2) Each participant requiring subcutaneous injections receives appropriate support that is relevant and proportionate to their individual needs and the specific subcutaneous injections and medication administered.

9  Complex wound management

 (1) This standard applies to a provider that is registered to provide high intensity daily personal activities if complex wound management is set out in the provider’s certificate of registration.

 (2) Each participant requiring complex wound management receives appropriate support that is relevant and proportionate to their individual needs.

Schedule 3—Module 2: Specialist behaviour support

Note: See section 20.

 

 

1  Application of standards to applicants, providers, participants and others

 (1) This Schedule applies to a person or entity who is applying to become a registered NDIS provider in the same way as it applies to a registered NDIS provider.

Note: See section 20 for the applicants and providers that must comply with the NDIS Practice Standards specified in this Schedule.

 (2) This Schedule applies to the following in the same way as it applies to a participant:

 (a) a prospective participant;

 (b) a person with disability receiving supports or services under the arrangements set out in Chapter 2 of the Act from a person (other than the Agency) referred to in paragraph (a) of the definition of NDIS provider in section 9 of the Act;

 (c) a person with disability receiving supports or services from a person included in a class of persons prescribed for the purposes of subparagraph (b)(ii) of the definition of NDIS provider in section 9 of the Act.

2  Standards relating to specialist behaviour support

  This Schedule specifies the NDIS Practice Standards relating to the provision of specialist behaviour support.

3  Behaviour support in the NDIS

  Each participant can access behaviour support that:

 (a) is appropriate to their needs; and

 (b) incorporates evidenceinformed practice; and

 (c) complies with relevant Commonwealth, State and Territory laws and policies.

4  Regulated restrictive practices

  Each participant is subject only to a regulated restrictive practice that meets:

 (a) the State or Territory authorisation and consent requirements (if any) in the State or Territory in which the practice will be used; and

 (b) the relevant requirements and safeguards provided for in relevant Commonwealth, State and Territory laws and policies.

5  Behaviour support plans

  Each participant’s quality of life is maintained and improved by personcentred, evidenceinformed behaviour support plans that are responsive to their needs.

6  Supporting the implementation of a behaviour support plan

  Each participant’s behaviour support plan is implemented effectively to meet the participant’s behaviour support needs.

7  Behaviour support plan monitoring and review

  Each participant has a current behaviour support plan that:

 (a) reflects their needs, improves their quality of life and supports their progress toward positive change; and

 (b) progresses toward the reduction and elimination of the use of the regulated restrictive practice, where one is in place for the participant.

8  Reportable incidents involving the use of a regulated restrictive practice

  Each participant that is subject to an emergency or unauthorised use of a regulated restrictive practice by a provider has the use of that practice reported to the Commissioner and reviewed by the provider.

9  Interim behaviour support plans

  Each participant with an immediate need for a behaviour support plan receives an interim behaviour support plan that minimises the risk to the participant and others.

Schedule 4—Module 2A: Implementing behaviour support plans

Note: See section 20.

 

 

1  Application of standards to applicants, providers, participants and others

 (1) This Schedule applies to a person or entity who is applying to become a registered NDIS provider in the same way as it applies to a registered NDIS provider.

Note: See section 20 for the applicants and providers that must comply with the NDIS Practice Standards specified in this Schedule.

 (2) This Schedule applies to the following in the same way as it applies to a participant:

 (a) a prospective participant;

 (b) a person with disability receiving supports or services under the arrangements set out in Chapter 2 of the Act from a person (other than the Agency) referred to in paragraph (a) of the definition of NDIS provider in section 9 of the Act;

 (c) a person with disability receiving supports or services from a person included in a class of persons prescribed for the purposes of subparagraph (b)(ii) of the definition of NDIS provider in section 9 of the Act.

2  Standards relating to the use of regulated restrictive practices

  This Schedule specifies the NDIS Practice Standards relating to the implementation of behaviour support plans.

3  Behaviour support in the NDIS

  Each participant can access behaviour support that:

 (a) is appropriate to their needs; and

 (b) incorporates evidenceinformed practice; and

 (c) complies with relevant Commonwealth, State and Territory laws and policies.

4  Regulated restrictive practices

  Each participant is subject only to a regulated restrictive practice that meets:

 (a) the State or Territory authorisation and consent requirements (if any) in the State or Territory in which the practice will be used; and

 (b) the relevant requirements and safeguards provided for in Commonwealth legislation and policies.

5  Supporting the assessment and development of behaviour support plans

  Each participant’s quality of life is maintained and improved by tailored, evidenceinformed behaviour support plans that are responsive to their needs.

6  Supporting the implementation of a behaviour support plan

  Each participant’s behaviour support plan is implemented effectively to meet the participant’s behaviour support needs.

7  Monitoring and reporting the use of regulated restrictive practices

  Each participant that is subject to the use of a regulated restrictive practice by a provider has the use of that practice reported to the Commissioner and reviewed by the provider.

8  Behaviour support plan monitoring and review

  Each participant’s behaviour support plan is regularly monitored and reviewed to ensure that the plan:

 (a) reflects their needs, improves their quality of life and supports their progress toward positive change; and

 (b) if a regulated restrictive practice is used in relation to the participant—supports the reduction and elimination of the use of the regulated restrictive practice.

9  Reportable incidents involving the use of a regulated restrictive practice

  Each participant that is subject to an emergency or unauthorised use of a regulated restrictive practice by a provider has the use of that practice reported to the Commissioner and reviewed by the provider.

10  Interim behaviour support plans

  Each participant with an immediate need for a behaviour support plan receives an interim behaviour support plan that minimises the risk to the participant and others.

Schedule 5—Module 3: Early childhood supports

Note: See section 20.

 

 

1  Application of standards to applicants, providers, participants and others

 (1) This Schedule applies to a person or entity who is applying to become a registered NDIS provider in the same way as it applies to a registered NDIS provider.

Note: See section 20 for the applicants and providers that must comply with the NDIS Practice Standards specified in this Schedule.

 (2) This Schedule applies to the following in the same way as it applies to a participant:

 (a) a prospective participant;

 (b) a person with disability receiving supports or services under the arrangements set out in Chapter 2 of the Act from a person (other than the Agency) referred to in paragraph (a) of the definition of NDIS provider in section 9 of the Act;

 (c) a person with disability receiving supports or services from a person included in a class of persons prescribed for the purposes of subparagraph (b)(ii) of the definition of NDIS provider in section 9 of the Act.

2  Standards relating to early childhood supports

  This Schedule specifies the NDIS Practice Standards relating to the provision of early childhood supports.

3  The child

  Each participant can access supports that promote and respect their legal and human rights, support their development of functional skills and enable them to participate meaningfully and be included in everyday activities with their peers.

4  The family

  Each participant can access familycentred supports that are culturally inclusive and responsive and that focus on their strengths.

5  Inclusion

  Each participant can access supports that engage their natural environments and enable inclusive and meaningful participation in their family and community life.

6  Collaboration

  Each participant receives coordinated supports from a collaborative team comprising their family, the provider and other relevant providers, to facilitate the participant’s development and address the family’s needs and priorities.

7  Capacity building

  Each participant receives supports that build the knowledge, skills and abilities of their family and other persons to support the participant’s learning and development.

8  Evidence‑informed supports

  Each participant receives evidenceinformed supports from providers with quality standards and validated practices.

9  Outcome based approach

  Each participant receives supports that are outcomebased and goalfocused.

Schedule 6—Module 4: Specialised support coordination

Note: See section 20.

 

 

1  Application of standards to applicants, providers, participants and others

 (1) This Schedule applies to a person or entity who is applying to become a registered NDIS provider in the same way as it applies to a registered NDIS provider.

Note: See section 20 for the applicants and providers that must comply with the NDIS Practice Standards specified in this Schedule.

 (2) This Schedule applies to the following in the same way as it applies to a participant:

 (a) a prospective participant;

 (b) a person with disability receiving supports or services under the arrangements set out in Chapter 2 of the Act from a person (other than the Agency) referred to in paragraph (a) of the definition of NDIS provider in section 9 of the Act;

 (c) a person with disability receiving supports or services from a person included in a class of persons prescribed for the purposes of subparagraph (b)(ii) of the definition of NDIS provider in section 9 of the Act.

2  Standards relating to specialised support coordination

  This Schedule specifies the NDIS Practice Standards relating to the provision of specialised support coordination.

3  Specialised support coordination

  Each participant receiving specialised support coordination receives tailored support to implement, monitor and review their support plans and reduce the risk and complexity of their situation.

4  Management of supports

  Each participant exercises meaningful choice and control over their supports and maximises the value for money they receive from their supports.

5  Conflict of interest

  Each participant receives transparent, factual advice about their support options and that promotes choice and control.

Schedule 7—Module 5: Specialist disability accommodation

Note: See sections 20 and 27.

 

 

1  Application of standards to applicants, providers, participants and others

 (1) This Schedule applies to a person or entity who is applying to become a registered NDIS provider in the same way as it applies to a registered NDIS provider.

Note: See sections 20 and 27 for the applicants and providers that must comply with the NDIS Practice Standards specified in this Schedule.

 (2) This Schedule applies to the following in the same way as it applies to a participant:

 (a) a prospective participant;

 (b) a person with disability receiving supports or services under the arrangements set out in Chapter 2 of the Act from a person (other than the Agency) referred to in paragraph (a) of the definition of NDIS provider in section 9 of the Act;

 (c) a person with disability receiving supports or services from a person included in a class of persons prescribed for the purposes of subparagraph (b)(ii) of the definition of NDIS provider in section 9 of the Act.

2  Standards relating to specialist disability accommodation

  This Schedule specifies the NDIS Practice Standards relating to the provision of specialist disability accommodation.

3  Rights and responsibilities

 (1) Each participant’s access to specialist disability accommodation is consistent with their legal and human rights.

 (2) Each participant is supported to exercise informed choice and control.

4  Conflict of interest

  Each participant’s right to exercise choice and control over other NDIS support provision is not limited by the participant’s choice of specialist disability accommodation dwelling.

5  Service agreements with participants

  Each participant is supported to understand the terms and conditions that apply to their specialist disability accommodation dwelling and the associated service or tenancy agreements.

6  Enrolment of specialist disability accommodation dwellings

  Each participant’s specialist disability accommodation dwelling meets the requirements of the design type, category and other standards that were identified through the dwelling enrolment process.

7  Tenancy management

  Each participant accessing a specialist disability accommodation dwelling is able to exercise choice and control and is supported by effective tenancy management.

 

Schedule 7A—Module 5A: Assistance with supported independent living

Note: See section 20.

 

 

1  Application of standards to applicants, providers, participants and others

 (1) This Schedule applies to a person or entity who is applying to become a registered NDIS provider in the same way as it applies to a registered NDIS provider.

Note: See section 20 for the applicants and providers that must comply with the NDIS Practice Standards specified in this Schedule.

 (2) This Schedule applies to the following in the same way as it applies to a participant:

 (a) a prospective participant;

 (b) a person with disability receiving supports or services under the arrangements set out in Chapter 2 of the Act from a person (other than the Agency) referred to in paragraph (a) of the definition of NDIS provider in section 9 of the Act;

 (c) a person with disability receiving supports or services from a person included in a class of persons prescribed for the purposes of subparagraph (b)(ii) of the definition of NDIS provider in section 9 of the Act.

2  Standards relating to supported independent living supports

  This Schedule specifies the NDIS Practice Standards relating to the provision of supports to assist with supported independent living.

3  Supported decision‑making

 (1) Each participant is supported to understand and make genuine decisions for themselves.

 (2) Each participant is provided with accessible information, and decisionmaking support, about:

 (a) the supports and services delivered in their home; and

 (b) the supports and services delivered to enable them to access their community.

4  Safeguarding

 (1) Each participant is supported to live in a safe, respectful and supportive home environment.

 (2) Each participant is supported to have adequate safeguards in place to mitigate harm at home and when participants access their community.

5  Practice governance

 (1) Each participant is supported in their home by workers that have the necessary training, knowledge and skills to support them.

 (2) Each participant is supported by workers that have the knowledge of, and guidance to use, evidenceinformed practices that:

 (a) are tailored to the participant’s needs; and

 (b) enable the provision of safe and high quality supports.

6  Agreements about tenancy, housing and support arrangements

 (1) Each participant who has a tenancy agreement with the provider is supported to understand how the terms and conditions of the tenancy agreement interact with their service agreement with the provider.

 (2) Each such participant is supported by effective tenancy management and is able to exercise choice and control and their tenancy rights.

 

Schedule 8—Module 6: Verification

Note: See section 20.

 

1  Application of standards to applicants, providers, participants and others

 (1) This Schedule applies to a person or entity who is applying to become a registered NDIS provider in the same way as it applies to a registered NDIS provider.

Note: See section 20 for the applicants and providers that must comply with the NDIS Practice Standards specified in this Schedule.

 (2) This Schedule applies to the following in the same way as it applies to a participant:

 (a) a prospective participant;

 (b) a person with disability receiving supports or services under the arrangements set out in Chapter 2 of the Act from a person (other than the Agency) referred to in paragraph (a) of the definition of NDIS provider in section 9 of the Act;

 (c) a person with disability receiving supports or services from a person included in a class of persons prescribed for the purposes of subparagraph (b)(ii) of the definition of NDIS provider in section 9 of the Act.

2  Standards relating to assessment by verification

  This Schedule specifies the NDIS Practice Standards that providers of certain classes of support that must be assessed using verification are required to comply with.

3  Risk management

  Risks to participants, workers and the provider are identified and managed.

4  Complaints management and resolution

 (1) Each participant has knowledge of and access to the provider’s complaints management and resolution system.

 (2) Complaints are welcomed, acknowledged, respected and wellmanaged.

5  Incident management

  Each participant is safeguarded by the provider’s incident management system, ensuring that incidents are acknowledged, responded to, wellmanaged and learned from.

6  Human resource management

  Each participant’s support needs are met by workers who are competent in relation to their role, hold relevant qualifications and have relevant expertise and experience to provide personcentred support.

Endnotes

Endnote 1—About the endnotes

The endnotes provide information about this compilation and the compiled law.

The following endnotes are included in every compilation:

Endnote 1—About the endnotes

Endnote 2—Abbreviation key

Endnote 3—Legislation history

Endnote 4—Amendment history

Abbreviation key—Endnote 2

The abbreviation key sets out abbreviations that may be used in the endnotes.

Legislation history and amendment history—Endnotes 3 and 4

Amending laws are annotated in the legislation history and amendment history.

The legislation history in endnote 3 provides information about each law that has amended (or will amend) the compiled law. The information includes commencement details for amending laws and details of any application, saving or transitional provisions that are not included in this compilation.

The amendment history in endnote 4 provides information about amendments at the provision (generally section or equivalent) level. It also includes information about any provision of the compiled law that has been repealed in accordance with a provision of the law.

Misdescribed amendments

A misdescribed amendment is an amendment that does not accurately describe how an amendment is to be made. If, despite the misdescription, the amendment can be given effect as intended, then the misdescribed amendment can be incorporated through an editorial change made under section 15V of the Legislation Act 2003.

If a misdescribed amendment cannot be given effect as intended, the amendment is not incorporated and “(md not incorp)” is added to the amendment history.

 

Endnote 2—Abbreviation key

 

ad = added or inserted

orig = original

am = amended

p = page(s)

amdt = amendment

para = paragraph(s)/subparagraph(s)

C[x] = Compilation No. x

/subsubparagraph(s)

ch = Chapter(s)

pres = present

cl = clause(s)

prev = previous

cont. = continued

(prev…) = previously

def = definition(s)

pt = Part(s)

Dict = Dictionary

r = regulation(s)/Court rule(s)

disallowed = disallowed by Parliament

reloc = relocated

div = Division(s)

renum = renumbered

exp = expires/expired or ceases/ceased to have

rep = repealed

effect

rs = repealed and substituted

gaz = gazette

s = section(s)/subsection(s)

LA = Legislation Act 2003

/rule(s)/subrule(s)/order(s)/suborder(s)

LIA = Legislative Instruments Act 2003

sch = Schedule(s)

(md not incorp) = misdescribed amendment

SLI = Select Legislative Instrument

cannot be given effect

SR = Statutory Rules

mod = modified/modification

sub ch = SubChapter(s)

No. = Number(s)

sub div = Subdivision(s)

Ord = Ordinance

sub pt = Subpart(s)

 

underlining = whole or part not

 

commenced or to be commenced

 

Endnote 3—Legislation history

 

Name

Registration

Commencement

Application, saving and transitional provisions

National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018

18 May 2018 (F2018L00631)

1 July 2018 (s 2(1) item 1)

 

National Disability Insurance Scheme (Provider Registration and Practice Standards) Amendment (2019 Measures No. 1) Rules 2019

4 Dec 2019 (F2019L01565)

1 Jan 2020 (s 2(1) item 1)

National Disability Insurance Scheme Amendment (Provider Registration – Extension of Exemption) Rules 2020

26 June 2020 (F2020L00790)

27 June 2020 (s 2(1) item 1)

National Disability Insurance Scheme Legislation Amendment (Transitioning Aged Care Providers) Rules 2020

30 Nov 2020 (F2020L01512)

Sch 1 (items 8–13): 1 Dec 2020 (s 2(1) item 1)

National Disability Insurance Scheme (Provider Registration and Practice Standards) Amendment (2021 Measures No. 1) Rules 2021

29 Oct 2021 (F2021L01480)

15 Nov 2021 (s 2(1) item 1)

National Disability Insurance Scheme (Provider Registration and Practice Standards) Amendment (Consequential Amendment) Rules 2026

25 June 2026 (F2026L00793)

26 June 2026 (s 2(1) item 1)

National Disability Insurance Scheme (Provider Registration and Practice Standards) Amendment (Mandatory Registration and Other Matters) Rules 2026

24 June 2026 (F2026L00802)

1 July 2026 (s 2(1) item 1)

 

Endnote 4—Amendment history

 

Provision affected

How affected

Part 1

 

s 2.....................

rep LA s 48D

s 4.....................

am F2019L01565; F2020L01512; F2021L01480; F2026L00802

s 5.....................

am F2019L01565

s 5A....................

ad F2026L00802

Part 2

 

s 7.....................

am F2020L00790; F2026L00802

 

(4) and (5) rep end of 30 Nov 2020 (s 7(5))

Part 3

 

s 9.....................

am F2019L01565

s 10....................

am F2019L01565

Part 4

 

Part 4 heading.............

rs F2021L01480

s 13....................

rs F2019L01565

s 13A...................

ad F2019L01565

am F2026L00802

s 13B...................

ad F2019L01565

 

am F2020L01512; F2021L01480

s 13BA..................

ad F2026L00802

s 13C...................

ad F2021L01480

s 13D...................

ad F2026L00802

Part 5

 

Division 1

 

s 14

am F2026L00793

Part 6

 

Division 1

 

s 19....................

am F2020L01512

s 20....................

am F2021L01480; F2026L00802

s 21....................

rep F2019L01565

s 24....................

rs F2021L01480

Division 2

 

Division 2 heading..........

rs F2020L01512

s 25....................

am F2019L01565; F2020L01512

s 26....................

am F2019L01565

s 27....................

am F2019L01565

s 28....................

am F2019L01565

s 29....................

am F2019L01565

Division 3

 

Division 3................

ad F2020L01512

s 29A...................

ad F2020L01512

s 29B...................

ad F2020L01512

Part 7

 

Part 7...................

ad F2019L01565

s 30....................

ad F2019L01565

s 31....................

ad F2021L01480

s 32....................

ad F2026L00802

Schedule 1

 

Schedule 1 heading..........

am F2019L01565

Part 1

 

c 1.....................

am F2019L01565; F2026L00802

Part 3

 

c 16A...................

ad F2021L01480

Part 5

 

c 26A...................

ad F2021L01480

Schedule 2

 

Schedule 2................

am F2021L01480

c 1.....................

am F2021L01480; F2026L00802

c 3.....................

am F2021L01480

c 4.....................

am F2021L01480

c 4A....................

ad F2021L01480

c 5.....................

am F2021L01480

c 6.....................

am F2021L01480

c 7.....................

am F2021L01480

c 8.....................

am F2021L01480

c 9.....................

am F2021L01480

Schedule 3

 

cl 1.....................

am F2026L00802

Schedule 4

 

cl 1.....................

am F2026L00802

c 2.....................

am F2021L01480

Schedule 5

 

cl 1.....................

am F2026L00802

Schedule 6

 

cl 1.....................

am F2026L00802

Schedule 7

 

cl 1.....................

am F2026L00802

Schedule 7A

 

Schedule 7A..............

ad F2026L00802

Schedule 8

 

cl 1.....................

am F2026L00802

 

 

Interactions

Authorises

All Versions

Sourced from the Federal Register of Legislation at 26 August 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au.