National Consumer Credit Protection Amendment Regulations 2011 (No. 5)

Administered by Department of the Treasury

Legislation au F2011L01805 Regulations Not in force Legislative Instrument

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EXPLANATORY STATEMENT

Select Legislative Instrument 2011 No. 165

National Consumer Credit Protection Act 2009

National Consumer Credit Protection Amendment Regulations 2011 (No. 5)

The National Consumer Credit Protection Act 2009 (Credit Act) applies to the provision of credit for personal use, and related matters. 

Section 329 of the Credit Act provides that the GovernorGeneral may make regulations prescribing matters required or permitted by the Credit Act to be prescribed, or necessary or convenient to be prescribed for carrying out or giving effect to the Credit Act.

The National Consumer Credit Protection Amendment (Home Loans and Credit Cards) Act 2011 amended the Credit Act to introduce a requirement for home loan lenders to provide a Key Facts Sheet for standard home loans. 

The Regulations amend the National Consumer Credit Protection Regulations 2011 (Principal Credit Regulations) to prescribe the Key Facts Sheet and related items.

Specifically, the Regulations:

                 insert definitions of interest rate and lender;

                 define standard home loans to which the Key Facts Sheets requirements apply;

                 set out the form and features of the Key Facts Sheet; and

                 provide information about preparing the Key Facts Sheet.

Details of the proposed Regulations are set out in the Attachment.

The Regulations are a legislative instrument for the purposes of the Legislative Instruments Act 2003.

The Regulations commence on 1 January 2012.

Consultation

The Regulations are based on draft Key Facts Sheets that have been consumer tested.  Targeted and detailed consultation with industry and consumer stakeholders has been undertaken to ensure these regulations are based on, or operate consistently with, industry practice.

 

Authority:  Section 329 of the
National Consumer Credit Protection Act 2009 

 

ATTACHMENT

Details of the proposed National Consumer Credit Protection Amendment Regulations 2011 (No. 5)

Regulation 1 – Name of Regulations

This regulation provides that the name of the Regulations is the National Consumer Credit Protection Amendment Regulations 2011 (No. 5).

Regulation 2 – Commencement

The Regulations commence on 1 January 2012.

Regulation 3 – Amendment of National Consumer Credit Protection Regulations 2010

This regulation provides that Schedule 1 amends the National Consumer Credit Protection Regulations 2011 (Principal Credit Regulations).

Schedule 1 – Amendment of National Consumer Credit Protection Regulations 2010

Item 1 inserts definitions for interest rate and lender into the Principal Credit Regulations.  An interest rate is the interest rate or rates that apply to a type of home loan or a home loan chosen by a consumer.

A lender is a person who determines the pricing of a standard home loan and produces the Key Facts Sheet for that home loan.  This includes but is not limited to banks, credit unions, mortgage managers and product designers.

Item 2 inserts regulations 28LA and 28LB into the Principal Credit Regulations.

Subregulation 28LA makes provisions that apply to determining whether a credit contract is a standard form contract and therefore may meet the criteria for a standard home loan for which a Key Facts Sheet must be provided under the Credit Act.  A standard form contract is a contract for a home loan for which repayments of the loan repay both principal and interest for the term of the loan.  In addition, a standard form contract must be either a variable rate home loan, fixed rate home loan, honeymoon rate home loan or a discounting rate home loan. 

The purpose of the Key Facts Sheet is to provide potential home loan customers with information about home loans in a consistent format so they can more easily compare different home loans.  ASIC may use its discretionary powers under the Credit Act to exempt, on a case by case basis, home loan products which are not ordinarily available to typical home loan customers when shopping around for a home loan (and therefore would be unlikely to be considered by typical home loan customers when comparing other home loans) and where the lender would not be able to produce the home loan due to the specific characteristics of the home loan, such as the interest rate could not be determined until a loan application is submitted.

Subregulation 28LB prescribes the requirements for a Key Facts sheet.  It provides that Schedule 5 sets out the Key Facts Sheet and the requirements for how the information in the Key Facts Sheet is to be prepared.  It also outlines the requirements for how the Key Facts Sheet must be presented to a consumer or published online.  Where a lender is not able to print the Key Facts Sheet in color, it may be printed in black and white.

Item 3 inserts a new Schedule 5 which contains two Parts. 

Part 1 is the Model of the Key Facts Sheet.  It outlines the words that must be present in a Key Facts Sheet and the information that must be given to the consumer.  The Key Facts Sheet is provided to potential consumers to assist them in comparing the cost and other features of home loans.  Key features of the Key Facts Sheet document include:

                 the date the Key Facts Sheet is produced and the lender’s logo;

                 a disclaimer advising that the Key Facts Sheet is not a formal offer of credit from the lender;

                 information provided by the consumer such as the preferred loan amount and loan term;

                 description of the home loan including the repayment method, repayment frequency, interest rate, and the personalised comparison rate;

                 estimated cost of the home loan including the total amount to be paid back, the cost of the loan for each $1 borrowed, establishment and ongoing fees, and monthly and annual repayments;

                 a paragraph describing how consumers can shop around for the best deals; and

                 further information about the Key Facts Sheet on the next page including an explanation of the personalised comparison rate.

Other information that may be required in the Key Facts Sheet are:

                 for loans where the interest rate may vary at any time during the loan contract – information about what happens to repayments when interest rates increase;

                 for fixed rate loans – information about what happens to repayments at the end of a fixed rate period; and

                 for loans where additional repayments may be made – information about how to repay the home loan faster.

Part 2 provides information on preparing a Key Facts Sheet.  Paragraph 2.1 provides notes in the model of the Key Facts Sheet.

Note 1 explains how the lender’s Australian credit licence number (ACL) is to be disclosed.  If the lender is not an ACL holder, no ACL number is required, however the lender must disclose that the credit provider’s ACL number will be provided in the credit contract.  The lender does not need to disclose their Australian company number or their Australian business number.

Note 2 explains that the type of loan must be either a fixed or variable rate home loan.  If a fixed rate loan is specified, then the term of the fixed rate period must also be provided.

Note 3 explains that repayments must pay off principal and interest.  This is the only repayment method available for loans to which the Key Facts Sheet applies.

Note 4 explains that the only repayment frequency available on the Key Facts Sheet are monthly repayments.  The product for which the Key Facts Sheet is generated may offer alternative repayment frequencies, such as weekly or fortnightly, but for the purposes of the Key Facts Sheet, calculations will be based on monthly repayments.

Note 5 explains how the interest rate is to be disclosed.  If the interest rate may change over the term of the loan than this must also be disclosed.  For example:

                 For a variable rate loan: 7.09% per annum.

                 For a fixed rate loan: 7.29% per annum fixed for 3 years, then a variable rate currently 7.09% per annum.

                 For a discount rate loan which discounts 0.2% per annum after the first year: 7.09% per annum for 1 year, then 6.89% per annum.

                 For a introductory rate loan which gives a 1.0% per annum discount during the first year: 6.09% per annum for 1 year, then a variable rate currently 7.09 per annum.

Note 6 explains the calculation of the personalised comparison rate.  The personalised comparison rate is to be calculated in accordance with the formula in subregulation 100(3) of the Principal Credit Regulations to calculate comparison rates, but using the designated amounts for the loan amount and loan term as provided by the consumer.  The fees included in the calculation of the personalised comparison rate are the same as those that would be included in the calculation of a mandatory comparison rate under regulation 100 of the Principal Credit Regulations.  That is fees and charges (other than government fees, charges and duty) that are ascertainable at the time the Key Facts Sheet is provided.  The tolerances and assumptions used for the calculation of the mandatory comparison rate also apply to the personalised comparison rate in the Key Facts Sheet.

Note 7 explains the calculation of the total amount to be paid back.  This is the total amount inclusive of all interest and fees to be payable over the life of the loan.  It uses the same tolerances and assumptions as those to calculate the personalised comparison rate.

Note 8 explains that the field entitled This means you will pay back is to provide the total amount to be paid back divided by the loan amount.  This is expressed as a dollar amount for every dollar borrowed.

Note 9 explains that the establishment fee includes fees and charges that are included in the calculation of the personalised comparison rate (in Note 6) which are paid to the lender on the commencement of the loan.

Note 10 explains that for a variable rate loan or a fixed rate loan which expires at the end of the fixed rate period, the repayment per month and the repayment per year need to be disclosed.  For other loans which may have changes in the interest rate written into the credit contract, the repayment per month and repayment per year for the initial period before the change in interest rate must be provided along with the repayment per month and repayment per year for the later period under the changed interest rate.

Note 11 explains that the monthly repayment is to include the repayment for the month and any fees and charges incurred in that month.

Note 12 explains that the yearly repayment is to include the total of all repayments made in that year and all fees and charges incurred in the year.

Note 13 explains that the disclosure provided in Note 10 for where there is a change in the interest rate includes the length of time before the change in interest rate occurs.  For example, Repayment per month for the first 3 years.

Note 14 allows the sentence “Additional fees may be payable if you choose to repay your fixed rate home loan early” to be omitted if break fees are not payable under the home loan.

Note 15 allows the box entitled “What happens at the end of the fixed rate period?” to be omitted if the interest rate is variable or will be fixed for the entire term of the loan.

Note 16 explaisn that there are three options to provide the disclosure entitled “How can I repay my loan faster”.  The first is for instances where additional repayments are permitted without charge, where the disclosure must include the impact of making $200 more than the minimum repayment a month.  The second is where additional repayments are permitted but attract a fee.  The third is where no additional repayments are permitted.

Paragraph 2.2 allows tolerances and assumptions under section 180 of the National Credit Code to apply to the calculation of amounts for the Key Facts Sheet.

Paragraph 2.3 requires Key Facts Sheets that are generated online to provide working links to websites mentioned in the Key Facts Sheet.

Paragraph 2.4 allows lenders who are not required to provide a Key Facts Sheet to provide a Key Facts Sheet if they comply, to a reasonable extent, with the requirements for producing the Key Facts Sheet.  Lenders that do so, must omit references to the production of the Key Facts Sheet being an Australian Government requirement.

Annexes A to C provide examples of Key Facts Sheets.

Annex A provides an example of a Key Facts Sheet for a variable loan of $400,000.

Annex B provides an example of a Key Facts Sheet for a fixed loan of $400,000 with a fixed interest rate for 1 year.

Annex C provides an example of the reverse side of a Key Facts Sheet.

 


Annex A


Annex B


Annex C

Overview

The National Consumer Credit Protection Amendment Regulations 2011 (No. 5) were enacted to address the gap identified in the National Consumer Credit Protection Act 2009 (Credit Act) concerning the need for greater transparency and comparability in the presentation of home loan information to consumers. The Credit Act applies to credit for personal use and related matters, and the 2011 Amendment Act introduced a requirement for home loan lenders to provide a Key Facts Sheet for standard home loans. These regulations, made under the authority of Section 329 of the Credit Act, aim to enhance consumer understanding by ensuring that lenders provide clear and consistent information about home loans. They define terms such as 'interest rate' and 'lender', specify the types of home loans that require a Key Facts Sheet, and detail the form, features, and content of the Key Facts Sheet. The Regulations were developed through consultation with industry and consumer stakeholders and commenced on 1 January 2012. The policy objective is to empower consumers by enabling them to compare different home loans more easily and make informed decisions.

Scope and Application

The National Consumer Credit Protection Act 2009 applies to credit provided for personal use and related matters, ensuring that consumers are protected when accessing credit facilities. The Act covers a broad range of entities, including financial institutions and lenders who provide credit services, and it encompasses various types of credit transactions, notably those concerning home loans. The Act's jurisdiction extends across the Commonwealth of Australia, ensuring a unified regulatory framework for consumer credit protection. The National Consumer Credit Protection Amendment (Home Loans and Credit Cards) Act 2011 introduced a requirement for home loan lenders to provide a Key Facts Sheet for standard home loans, which is implemented through the National Consumer Credit Protection Amendment Regulations 2011 (No. 5). These Regulations define the terms 'interest rate' and 'lender', delineate the scope of standard home loans to which the Key Facts Sheet requirements apply, and outline the form and features of the Key Facts Sheet. Exemptions and thresholds may apply, and the Regulations are supported by subordinate instruments to ensure consistent application across the industry. The Regulations commenced on 1 January 2012, ensuring that lenders have adequate time to implement the necessary changes.

Key Provisions

The National Consumer Credit Protection Amendment Regulations 2011 (No. 5) introduce several key provisions under the National Consumer Credit Protection Act 2009 (Credit Act). Primarily, these Regulations mandate that home loan lenders provide a Key Facts Sheet for standard home loans, which is designed to offer consumers clear, comparable information about home loan products (Reg. 1, 28LA, 28LB). The Regulations also provide definitions for 'interest rate' and 'lender', outline what constitutes a 'standard home loan', and detail the form and content of the Key Facts Sheet (Reg. 1, Sch. 1, Item 1). The Regulations impose specific obligations on lenders, requiring them to produce a Key Facts Sheet for standard home loans. This document must include certain details such as the lender's logo, a disclaimer, consumer-provided information, a description of the home loan including the repayment method, interest rate, and personalised comparison rate, estimated costs, and guidance on shopping around for the best deals (Reg. 28LB, Sch. 5, Pt. 1). The Key Facts Sheet must also detail how the personalised comparison rate and total amount to be paid back are calculated, and it must be presented either in colour or black and white (Reg. 28LB, Sch. 5, Pt. 2, Note 6, Note 7). Additionally, lenders must ensure that any Key Facts Sheets generated online include working links to relevant websites (Reg. 28LB, Sch. 5, Pt. 2, Para. 2.3). Failure to comply with these Regulations can result in significant consequences. While the Regulations themselves do not explicitly outline specific penalties for non-compliance, breaches of the Credit Act, which these Regulations seek to implement, can result in both civil and criminal penalties. Under the Credit Act, civil penalties for misleading or deceptive conduct can include pecuniary penalties up to $2.7 million for corporations and $270,000 for individuals (Credit Act, s. 231). Additionally, serious or repeated breaches can lead to criminal penalties, including fines and imprisonment. For corporations, the maximum fine can be up to $13.5 million, and individuals can face imprisonment for up to five years (Credit Act, ss. 231, 232).

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Sourced from the Federal Register of Legislation at 26 August 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au.