National Consumer Credit Protection Amendment Regulation 2012 (No. 1)

Administered by Department of the Treasury

Legislation au F2012L01233 Regulations Not in force Legislative Instrument

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EXPLANATORY STATEMENT

Select Legislative Instrument 2012 No. 117

 

Subject - National Consumer Credit Protection Act 2009

National Consumer Credit Protection Amendment Regulation 2012 (No. 1)

The National Consumer Credit Protection Act 2009 (the Credit Act) applies to the provision of credit for personal use, and related matters. 

Section 329 of the Credit Act provides that the GovernorGeneral may make regulations prescribing matters required or permitted by the Credit Act to be prescribed, or necessary or convenient to be prescribed for carrying out or giving effect to the Credit Act.

The National Consumer Credit Protection Amendment (Home Loans and Credit Cards) Act 2011 (the Credit Cards Act) amended the Credit Act to introduce a number of reforms to the way in which credit cards are offered and used. 

The Regulation amends the National Consumer Credit Protection Regulations 2010 (Principal Credit Regulations) to support the reforms introduced by the Credit Cards Act.

Specifically, the Regulation:

                 clarify obligations for describing home loan product in home loan Key Facts Sheets;

                 allow producers of home loan Key Facts Sheets to describe future changes to the interest rate during the life of the contract more accurately;

                 permit alternative methods for providing customers with a credit card Key Facts Sheet where a customer applies for a credit card online;

                 clarify the conditions under which credit card providers may obtain the consent of a consumer to send credit limit increase invitations;

                 introduce an exemption from the requirement to include a Minimum Repayment Warning where credit card balances are low; and

                 clarify that the requirement to provide a Minimum Repayment Warning in a statement of account applies only to credit card contracts.

Details of the Regulation are set out in the Attachment.

The Credit Act does not specify any conditions that need to be satisfied before the power to make the Regulation may be exercised.

The Regulation is a legislative instrument for the purposes of the Legislative Instruments Act 2003.

Section 1 to 3 and Schedule 1 to the Regulation commence on the day after it is registered.  Section 4 and Schedule 2 commences on 1 July 2012, the same day as the commencement of the National Consumer Credit Protection Amendment Regulations 2011 (No. 6).

Consultation

These regulations support and provide greater detail on implementation of reforms under the Credit Card Act. 

These regulations address concerns raised by stakeholders following National Consumer Credit Protection Amendment Regulations (No. 6) made in November 2011 relating to the credit card reforms.  The issues have been discussed widely with industry associations and credit card providers to ensure these Regulations are based on or operate consistently with industry practice. 

These have included consultation meetings with industry and consumer groups in the first half of 2012, teleconference discussions in April and May 2012 and written submissions received in May 2012 following circulation of a consultation draft of these regulations.

 

 

Authority:  Section 329 of the
National Consumer Credit Protection Act 2009 

 

 

 

 

 

ATTACHMENT

Details of the National Consumer Credit Protection Amendment Regulation 2012 (No. 1)

Section 1 – Name of Regulations

This regulation provides that the name of the Regulation is the National Consumer Credit Protection Amendment Regulation 2012 (No. 1).

Section 2 – Commencement

The Regulations commence on the day after they are registered for sections 1 to 3 and Schedule 1, and on the commencement of the National Consumer Credit Protection Amendment Regulations 2011 (No. 6) for section 4 and Schedule 2.

Section 3 – Amendment of National Consumer Credit Protection Regulations 2010

This regulation provides that Schedule 1 amends the National Consumer Credit Protection Regulations 2010 (the Principal Regulations).

Section 4 – Amendment of National Consumer Credit Protection Regulations 2010

This regulation provides that Schedule 2 amends the National Consumer Credit Protection Regulations 2010.

Schedule 1 Amendments commencing on day after registration

Items 1 and 4 make a minor stylistic change to the box headed ‘Estimated cost of this home loan’ in a home loan Key Facts Sheet.  This highlights to consumers the amount that they have to pay back on the home loan for every dollar borrowed, allowing them to make a more informed decision about their home loan.  Item 4 amends the visual representation of this amendment in the Model of the home loan Key Facts Sheet in the Principal Regulations. 

Item 2 inserts regulation 49A, which gives home loan providers up until 1 October 2012 to modify their systems to transition to the revised obligations introduced by these regulations. The regulation allows a document to be taken as compliant with Schedule 5 if it complies with the requirements for a Key Fact Sheet set out in Schedule 5 as in force immediately before the commencement of Schedule 1 of these regulations.

Item 3 amends the box entitled Description of this home loan in a home loan Key Facts Sheet in Schedule 5, Part 1 of the Principal Regulations.  The change allows the producer of the home loan Key Facts Sheet to account for loans that may transition to a fixed, variable or a discount interest rate at the conclusion of the initial interest rate period.  This means home loan providers will be required to describe future changes to the interest rate during the life of the contract more accurately.

Items 5 and 7 insert note 16A for the term ‘valuation fees’ in the box located under the Estimated cost of this home loan table.  The note instructs the home loan provider to omit the phrase ‘valuation fees’ where it is not relevant to a particular home loan.  These include circumstances where:

                 a credit provider charges a valuation fee in all cases; and

                 the amount of the valuation fee is included in the amount for establishment fees mentioned in the Key Facts Sheet. 

Item 6 makes a minor change to the box entitled What happens at the end of the fixed rate period?  It introduces an additional paragraph that informs the consumer that when the fixed rate period ends, the rate will convert to a variable interest rate and tells them how much their current monthly repayment would change if interest rates do not change.  This will allow consumers to make a more informed decision about their home loan.

Item 8 substitutes a new note 18 to Paragraph 2.1 in Part 2 of Schedule 5.  Note 18 refers to a paragraph in the box entitled What happens if interest rates increase? The revised note allows the home loan provider to omit the paragraph if the information is not relevant or applicable to that type of loan.  For example if the interest rate will be fixed for the entire term, or if the loan is a variable rate loan for which a fixed interest rate component is not available at the conclusion of the initial fixed rate period. 

Schedule 2 – Amendments commencing on the commencement of the National Consumer Credit Protection Amendment Regulations 2011 (No. 6)

Item 1 inserts regulation 25M, which delays the commencement of the requirement in section 133BD of the Credit Act.  Section 133BD which requires credit card providers to provide consumers with a credit card Key Facts Sheet before they enter (or offer to enter) into a contract.  Credit card providers do not need to provide consumers with a credit card Key Facts Sheet if they provide the credit card to the consumer prior to 1 July 2012.  This gives credit card providers time to transition to the requirement to provide consumers with a Key Facts Sheet.  This gives industry certainty as to when they need to comply.

For the purposes of regulation 25M and existing regulation 25K, ‘provides’ is taken to mean when a credit card or document is dispatched by lenders, as opposed to when it is received by consumers. (for example, the date the credit card was posted rather than when it was received by the consumer).

Item 2 inserts regulation 28LFB, which provides that if a credit card provider makes available an application form in electronic form it can fulfil the requirement to provide a credit card Key Facts Sheet under section 133BD of the Credit Act by including a hyperlink to the credit card Key Facts Sheet.  This regulation makes it simpler for credit card providers to comply with the requirement to provide a Key Facts Sheet in cases where they offer online application forms.

Item 3 omits the word ‘only’ from paragraph 28LI(1)(a).  Under section 133BF of the Credit Act, a credit card provider must gain the express consent of a consumer to be able to send them credit limit increase invitations.  The request for consent from the credit provider must be by way of written communication.  Paragraph 28LI(1)(a) of the Principal Regulations currently requires the written communication to only contain the request for consent in relation to whether or not to receive credit limitations.  Item 3 removes this limitation so that the credit card provider can seek consent to other matters.

Item 4 inserts a new subsection into paragraph 28LI(1)(a), which allows the credit card provider to request consent to other matters when they request the consumer’s permission to send credit limit increase invitations.  However, each matter must be consented to separately. The consent can be included in a document that may be soliciting consents of the consumer to other matters, but cannot, for example, be bundled with a consent to enable the credit provider to access a credit report.

Item 5 inserts a paragraph that specifies the consent that the licensee seeks under paragraph (1)(a) must only relate to the receipt of credit limit increase invitations. 

Items 6 and 7 modify regulation 28LJ, which provides that where a consumer has exceeded their credit card limit, the credit card provider must take reasonable steps to notify the consumer of that matter no later than two business days after becoming aware of the use of the card in excess of the limit.  For the purposes of this regulation notify is taken to mean that steps have been taken to notify the consumer, not necessarily that the consumer has received the notification within the time period.  Item 7 omits a consequential reference caused by the amendment.

Existing regulation 25M allows an exemption from the requirement to allocate repayments to higher interest balances first where there is an agreement to apply the payment against a particular amount owed.  For the purposes of regulation 25M, the credit provider should respond to such a request within a reasonable period.  Therefore no amendment has been made.

Item 8 inserts Regulation 49B, which introduces transitional arrangements for the amendments introduced in Schedule 2 of this Regulation.  The person will be taken to comply with the law as amended by these Regulations if they complied with the requirements as in force immediately before the commencement of Schedule 2 of this Regulation.

Item 9 modifies subsection 79B(1), to exempt credit card providers from the requirement to provide a credit card Minimum Repayment Warning if the outstanding balance on the statement is $50 or less, there is no outstanding balance, or where account holder makes regular repayment under a special arrangement (such as under a hardship arrangement).  It also clarifies that the requirement to provide the Minimum Repayment Warning applies only to a statement of account for a credit card contract (and therefore not to other statements of accounts such as debit card accounts).

Item 10 modifies column 3 in the table in subregulation 79B(2) to clarify wording in the Minimum Repayment Warning.

Item 11 inserts a note after subregulation 79B(3), which specifies that a licensee may choose whether or not to provide the item for [repayment 2] in the Minimum Repayment Warning if the time to pay off the closing balance, making only the minimum payment each month, is two years or less.

Item 12 removes two definitions from subregulation 79B(7).  The definitions of penalty interest and late fee are no longer required following changes to the content of the Minimum Repayment Warning.

Item 13 and 14 modify the box entitled Description of credit card in a credit card Key Facts Sheet.  The text in the final panel of the box must now inform consumers that they can only be charged a fee for exceeding their credit limit if they separately agree to being charged that fee.  The lender may elect to disclose a phone number.  This provides consumers with further information, allowing them to make a more informed decision about their credit card.

Item 14 inserts the notes that correspond to the additional notes introduced by item 13.  Note 4 specifies that the sentence may be omitted if it is not relevant or applicable to the credit card contract.  This information would not be relevant for example, if a credit card provider did not charge customers a fee for exceeding their credit limit.  Note 5 gives the credit card provider the choice of providing a web address, a phone number or both. 

 


Statement of Compatibility with Human Rights

Prepared in accordance with Part 3 of the Human Rights (Parliamentary Scrutiny) Act 2011

 

National Consumer Credit Protection Amendment Regulation 2012 (No. 1)

 

This Legislative Instrument is compatible with the human rights and freedoms recognised or declared in the international instruments listed in section 3 of the Human Rights (Parliamentary Scrutiny) Act 2011.

 

 

Overview of the Legislative Instrument

The Regulation amends the National Consumer Credit Protection Regulations 2010 (Principal Credit Regulations) to support the reforms introduced by the Credit Cards Act.

 

Human rights implications

This Legislative Instrument does not engage any of the applicable rights or freedoms.

 

Conclusion

This Legislative Instrument is compatible with human rights as it does not raise any human rights issues.

 

 

Overview

The National Consumer Credit Protection Amendment Regulation 2012 (No. 1) was introduced to provide further detail and support the implementation of reforms outlined in the National Consumer Credit Protection Amendment (Home Loans and Credit Cards) Act 2011. Enacted under the authority of section 329 of the National Consumer Credit Protection Act 2009, the primary aim of this regulation is to enhance transparency and consumer understanding in the provision of home loans and credit cards. By amending the National Consumer Credit Protection Regulations 2010, the regulation seeks to address concerns raised by stakeholders, particularly following the introduction of earlier reforms in November 2011. This legislative instrument was developed through extensive consultation with industry associations, credit card providers, and consumer groups to ensure it operates consistently with industry practice and meets the policy objectives of protecting consumers while maintaining industry certainty.

Scope and Application

The National Consumer Credit Protection Act 2009 (Credit Act) applies to the provision of credit for personal use and related matters, impacting a broad range of entities and individuals involved in credit transactions. The Act covers credit providers, licensees, credit applicants, and consumers within the Commonwealth of Australia. The scope of the Act extends to the provision of credit facilities, credit contracts, and the disclosure of credit information to ensure transparency and protection of consumers. Notably, the Credit Act is complemented by subordinate instruments such as the National Consumer Credit Protection Amendment Regulation 2012 (No. 1), which further elaborates on the provisions of the Principal Credit Regulations. These regulations introduce specific amendments to support reforms introduced by the National Consumer Credit Protection Amendment (Home Loans and Credit Cards) Act 2011, clarifying obligations for describing home loan products, permitting alternative methods for providing Key Facts Sheets, and introducing exemptions and thresholds for certain credit-related disclosures. The Regulation is designed to ensure that credit providers comply with the legislative requirements and that consumers are provided with clear and accurate information to make informed decisions.

Key Provisions

The National Consumer Credit Protection Amendment Regulation 2012 (No. 1) introduces several amendments to the National Consumer Credit Protection Regulations 2010 to support the reforms introduced by the National Consumer Credit Protection Amendment (Home Loans and Credit Cards) Act 2011. The key changes include clarifying obligations for describing home loan products in home loan Key Facts Sheets (Schedule 1, Items 1-8), allowing for more accurate descriptions of future interest rate changes (Schedule 1, Item 3), permitting alternative methods for providing credit card Key Facts Sheets for online applications (Schedule 2, Item 2), and clarifying the conditions under which credit card providers may obtain a consumer's consent to send credit limit increase invitations (Schedule 2, Items 3-5). Additionally, the Regulation introduces an exemption from the requirement to include a Minimum Repayment Warning where credit card balances are low and clarifies the application of this requirement (Schedule 2, Items 9-11). These amendments impose obligations on home loan providers and credit card providers to ensure that they accurately describe home loan products and credit card terms, including interest rates and fees, in Key Facts Sheets. The Regulation also requires credit card providers to obtain express consent from consumers before sending credit limit increase invitations and to provide a Minimum Repayment Warning in credit card statements where the balance exceeds $50. Failure to comply with these obligations may result in civil or criminal penalties. The National Consumer Credit Protection Act 2009 provides for various offences and penalties for breaches of its provisions, including fines and imprisonment. The maximum penalty for contravening a provision of the Credit Act is generally $111,000 for a corporation and $22,200 for an individual. However, the specific penalties for breaches of the Regulation are not set out in the Regulation itself and would need to be determined by a court in the context of a particular case.

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