Military Rehabilitation and Compensation Treatment Principles Amendment (Outreach Program Counselling) Determination 2024

Administered by Department of Veterans' Affairs

Legislation au F2024L00430 Not in force Legislative Instrument

Legislation content

EXPLANATORY STATEMENT

Military Rehabilitation and Compensation Treatment Principles Amendment (Outreach Program Counselling) Determination 2024

Empowering provision

Subsection 286(5) of the Military Rehabilitation and Compensation Act 2004 (the Act).

Purpose

The Military Rehabilitation and Compensation Treatment Principles Amendment (Outreach Program Counselling) Determination 2024 (the Instrument) amends the MRCA Treatment Principles (No. MRCC 53/2013) to reflect new arrangements for engaging Outreach Program Counsellors (OPCs) under the Open Arms – Veterans & Families Counselling program.

The Department of Veterans’ Affairs is establishing a panel arrangement under which OPCs will provide Open Arms services to Clients. The Instrument amends the Treatment Principles to reflect the new panel arrangements. 

Open Arms provides free and confidential counselling services for current and former serving Australian Defence Force members and their families. Open Arms provides services through a national network of multidisciplinary mental health professionals, both in dedicated Open Arms centres and by outreach partnerships with private psychologists and accredited mental health social workers, called OPCs.

Under section 287 of the Act, the Military Rehabilitation and Compensation Commission may arrange for the provision of treatment for certain veterans and their dependants.

The MRCA Treatment Principles, made under subsection 286(4) of the Act, set out circumstances in which certain types of treatment may be provided to persons eligible under Part 3 of Chapter 6 of the Act. Part 7.7A of the MRCA Treatment Principles establishes the OPC element of Open Arms.

Explanation of provisions

Section 1 states the name of the Instrument.

Section 2 provides that the Instrument commences at the start of the day after registration.

Section 3 sets out the authority for the Commission making the Instrument – subsection 286(5) of the Act. The Minister then approves the Instrument made by the Commission – subsection 286(6) of the Act.

Section 4 is a standard provision used in instruments that amend or repeal other instruments. It gives effect to Schedule 1.

Schedule 1—Amendments

Item 1 omits the definition of “Australian Government’s Better Access initiative” from paragraph 1.4.1. That definition will no longer be used given the amendments made by item 2.

Item 2 replaces the definition of “outreach program counsellor” in paragraph 1.4.1. There are two substantive changes. First, the definition will refer to a psychologist or social worker approved by the Department or the Commission to provide OPC services under Part 7.7A of the Treatment Principles, rather than a person who does not have a written contract with the Department or the Commission for those services. Registration with the Department as an OPC (the previous process), and engagement under the OPC panel (the new process), will each be approval for this purpose.

Second, item 2 means a counsellor will be eligible to provide OPC services even if they are not eligible to provide health services under the Australian Government’s Better Access initiative. The Better Access initiative provides Medicare rebates for up to 10 allied health services per year from certain health practitioners, including psychologists and social workers.

Item 3 replaces the definition of “Veterans and Veterans Families Counselling Service” or “VVCS” in paragraph 1.4.1. The substantive change is to refer to the current name of the program “Open Arms – Veterans & Families Counselling”.

Item 4 omits the definition of “VVCS criterion” from paragraph 1.4.1, which will no longer be used given the amendments made by items 5, 6 and 7. 

Items 5, 6 and 7 amend paragraph 7.7A.2 and repeal paragraph 7.7A.3, to reflect the new OPC panel arrangement, and the fact that Open Arms eligibility is under Part 3 of Chapter 6 of the Act.

Items 8 and 9 update website hyperlinks in items 25 and 26 of Schedule 1 of the MRCA Treatment Principles. Under subsection 286(6B) of the Act, the MRCA Treatment Principles may incorporate by reference documents existing from time to time. This displaces subsection 14(2) of the Legislation Act 2003.

Schedule 1 of the MRCA Treatment Principles incorporates specified documents by reference to website hyperlinks. The links in items 25 and 26 of Schedule 1 are out of date. The incorporated documents are freely available at the new hyperlinks:

  • item 25 – Veterans and Veterans Families Counselling Services Outreach Program Counsellors Provider Notes (see paragraph 1.4.1 and 7.1A.1):

https://www.openarms.gov.au/resources/provider-resources

  • item 26 – Veterans and Veterans Families Counselling Service (VVCS) Outreach Program Counsellor Schedule of Fees (see paragraph 3.5.1):

https://www.openarms.gov.au/resources/provider-resources

Item 10 deletes items from Schedule 1 that refer to documents that will be irrelevant given the amendments made by item 2 and item 4. 

Consultation

The purpose of these amendments to the Treatment Principles is to support the new OPC panel arrangement. The Department has provided information about the establishment of an OPC panel to current OPCs, prospective OPCs and other stakeholders through several channels:

  1. On three occasions the Department wrote to all current OPCs explaining the transition to a panel arrangement and detailing the process to submit a tender to join the panel.
  2. Three publicly advertised industry briefings were delivered about the tender process, with recordings made available through AusTender.
  3. The Department wrote to the Australian Psychological Society and the Australian Association of Social Workers about the establishment of an OPC panel arrangement.
  4. The Department has published information on the Open Arms website, Open Arms LinkedIn account and in Repatriation Commissioner Fegan’s newsletter.
  5. The Open Arms National Advisory Committee (NAC), which includes two current OPCs and provides independent advice to the Assistant Minister for Veterans and Defence Personnel, was briefed about the changes. The Department took advice from the NAC on how to best communicate the changes to OPCs.

The Department has not actively sought feedback from external parties about the establishment of an OPC panel arrangement for the following reasons:

  1. The current process for procuring OPC services is not compliant with the Commonwealth Procurement Rules (CPRs), as reported in the Department’s Annual Report 2022-23. If the Outreach Program is to continue, the Department is required to establish a procurement process that is compliant with the CPRs.
  2. The most suitable procurement process to ensure compliance with the CPRs while maintaining continuity of care within the Outreach Program is an open market tender to establish an OPC panel.
  3. The change is largely administrative. The scope of services offered through the Outreach Program will remain unchanged, as will the eligibility criteria to access those services.
  4. Consultation with OPCs, being prospective tenderers, prior to the release of the Request for Tender to the open market could have provided an undue advantage by giving OPCs advance notice of the procurement that would not have been available to the broader market. This would be inconsistent with the Department’s probity obligations.

Impact Analysis

The Office of Impact Analysis (OIA) within the Department of Prime Minister and Cabinet has been consulted about the proposed amendments. OIA considers that the proposal is unlikely to have more than a minor impact and does not require the completion of an Impact Analysis.

Statement of Compatibility with Human Rights

Prepared in accordance with Part 3 of the Human Rights (Parliamentary Scrutiny) Act 2011

Military Rehabilitation and Compensation Treatment Principles Amendment (Outreach Program Counselling) Determination 2024

The Instrument is compatible with the human rights and freedoms recognised or declared in the international Instruments listed in section 3 of the Human Rights (Parliamentary Scrutiny) Act 2011. The Instrument engages, and is compatible with, the right to health under article 12 of the International Covenant on Economic Social and Cultural Rights (ICESCR).

Article 12 of the ICESCR promotes the right of all individuals to enjoy the highest attainable standards of physical and mental health.

The United Nations Committee on Economic, Social and Cultural Rights has stated in General Comment 14 (2000) that health is a ‘fundamental human right indispensable for the exercise of other human rights’ and that the right to health is not to be understood as the right to be healthy, but rather entails a right to a system of health protection which provides equality of opportunity for people to enjoy the highest attainable level of health.

The Committee reports that the ‘highest attainable standard of health’ takes into account the country’s available resources. This right may be understood as a right of access to a variety of public health and health care facilities, goods, services, programs, and conditions necessary for the realisation of the highest attainable standard of health.

Article 4 of the ICESCR provides that countries may subject economic, social and cultural rights (such as the right to health) only to such limitations ‘as are determined by law only in so far as this may be compatible with the nature of these rights and solely for the purpose of promoting the general welfare in a democratic society.’ The United Nations Committee has stated that such limitations must be proportionate and must be the least restrictive alternative where several types of limitations are available and that even where such limitations are permitted, they should be of limited duration and be subject to review.

The Instrument has no impact on the mental health services available to Open Arms clients. It does not limit access to those services.

The Instrument is compatible with the right to health in the ISESCR.

Overview

The Military Rehabilitation and Compensation Treatment Principles Amendment (Outreach Program Counselling) Determination 2024 was enacted to address the need for updated arrangements in the engagement of Outreach Program Counsellors (OPCs) under the Open Arms – Veterans & Families Counselling program. This determination amends the Military Rehabilitation and Compensation Act 2004 to reflect the establishment of a panel arrangement by the Department of Veterans’ Affairs for OPCs to provide services. This change aims to ensure compliance with Commonwealth Procurement Rules while maintaining the continuity and scope of mental health services available to veterans and their families. The Instrument was made under subsection 286(5) of the Act and approved by the Minister under subsection 286(6). The amendments ensure the continued provision of free and confidential counselling services and are compatible with the right to health under the International Covenant on Economic, Social and Cultural Rights.

Scope and Application

The Military Rehabilitation and Compensation Treatment Principles Amendment (Outreach Program Counselling) Determination 2024 amends the Military Rehabilitation and Compensation Treatment Principles to reflect new arrangements for engaging Outreach Program Counsellors (OPCs) under the Open Arms – Veterans & Families Counselling program. The Act applies to persons who are current or former serving members of the Australian Defence Force and their families who are eligible under Part 3 of Chapter 6 of the Military Rehabilitation and Compensation Act 2004, as well as to the counsellors who provide services through Open Arms. The Act has a national reach, as it applies across Australia and concerns services provided by a Commonwealth department. The Act includes no specific exclusions or exemptions but does state that the amendments do not affect the scope of services offered or eligibility criteria for accessing those services. The application of the Act may be extended or restricted through subordinate instruments, as the Treatment Principles may incorporate by reference documents existing from time to time.

Key Provisions

The Military Rehabilitation and Compensation Treatment Principles Amendment (Outreach Program Counselling) Determination 2024 amends the existing Military Rehabilitation and Compensation Treatment Principles to accommodate new arrangements for engaging Outreach Program Counsellors (OPCs) under the Open Arms – Veterans & Families Counselling program. This amendment, pursuant to subsection 286(5) of the Military Rehabilitation and Compensation Act 2004 (the Act), is designed to streamline the engagement of mental health professionals through a panel arrangement established by the Department of Veterans’ Affairs. By doing so, it ensures that Open Arms can continue to offer its services effectively through a network of multidisciplinary mental health professionals, including private psychologists and accredited mental health social workers who are approved to provide these services. The determination imposes several obligations on the parties involved. The Military Rehabilitation and Compensation Commission (the Commission) is required to ensure that the Treatment Principles are updated to reflect the new arrangements. The Department of Veterans’ Affairs must establish and manage the OPC panel, ensuring that only qualified professionals who meet the new criteria are included. This includes psychologists and social workers who are approved by either the Department or the Commission to provide OPC services under Part 7.7A of the Treatment Principles. These professionals must also be eligible to provide OPC services even if they are not eligible to provide health services under the Australian Government’s Better Access initiative. Additionally, the Department must communicate effectively with current and prospective OPCs about the changes, ensuring they understand the new processes and requirements for joining the panel. Failure to comply with the requirements set out in the amended Treatment Principles may result in civil or criminal consequences. Although the determination does not explicitly list specific offences or penalties, breaches of the Act or the Treatment Principles can lead to various legal ramifications. For instance, if the Department of Veterans’ Affairs fails to properly manage the OPC panel or if the Commission does not update the Treatment Principles accurately, they could face legal actions for non-compliance. Such actions could include fines, corrective orders, or other penalties as deemed appropriate by the relevant authorities. The maximum penalties for breaches of the Act are not explicitly stated in the determination but would typically be in line with other provisions within the Military Rehabilitation and Compensation Act 2004.

Legal classification tags

Area of Law
Military Law
Instrument
Determination
Concepts
Definitions & Interpretation
Reporting & Disclosure Obligations
Regulatory Standards
Compliance Obligations
Catchwords
Outreach Program Counselling
Open Arms – Veterans & Families Counselling program

Interactions

Authorises

All Versions

Sourced from the Federal Register of Legislation at 26 August 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au.