Explanatory Statement
Issued by the authority of the Australian Communications and Media Authority
DO NOT CALL REGISTER (ADMINISTRATION AND OPERATION) AMENDMENT DETERMINATION 2007 (NO. 1)
Do Not Call Register Act 2006
Background, purpose and legislative basis
This document provides an explanation of the Do Not Call Register (Administration and Operation) Amendment Determination 2007 (the Amendment Determination) made under section 18 of the Do Not Call Register Act 2006 (the Act).
The Act requires ACMA to keep, or to arrange for another person (the Contracted Service Provider) to keep, the Do Not Call Register (the Register). Section 18 of the Act allows ACMA to make a determination dealing with a number of issues related to the administration or operation of the Register.
On 27 April 2007, ACMA made the Do Not Call Register (Administration and Operation) Determination 2007 (the Principal Determination). The Principal Determination, among other things, sets out the manner in which applications for:
- registration of a number on the Register may be made;
- corrections for entries made on the Register may be made; and
- removal of entries on the Register may be made.
The Amendment Determination makes some minor amendments to sections of the Principal Determination to streamline the operation of the Principal Determination.
Consultation
The amendments to be made by the Amendment Determination are of a minor or mechanical nature, and do not substantially alter existing arrangements. Accordingly, no public consultation has been undertaken.
Notes on the instrument
Section 1 – Name of Determination
Section 1 provides that the Amendment Determination is the Do Not Call Register (Administration and Operation) Amendment Determination 2007 (No. 1).
Section 2 – Commencement
Section 2 sets out that the Amendment Determination commences on the day after it is registered on the Federal Register of Legislative Instruments.
Section 3 – Amendment of Do Not Call Register (Administration and Operation) Determination 2007
Section 3 provides that Schedule 1 amends the Principal Determination.
Schedule 1 – Amendments
[1] Paragraph 4 (5) (h)
Item 1 amends paragraph 4(5)(h) of the Principal Determination. Subsection 4(5) of the Principal Determination sets out the way in which a person can apply to have his or her telephone number entered on the Register by using an Internet registration site. Item 1 removes the requirement that the relevant telephone account holder has to state that he or she must not register more than 3 telephone numbers at any one time using that email address.
This requirement is no longer necessary, as the design of the Internet registration site for the Register only contains three fields in which an applicant can enter a telephone number. It is not possible to enter more than three at one time, and so the requirement to make a statement attesting is to be removed.
However, the requirement under subsection 4(6) of the Principal Determination, that limits a person to registering no more than three telephone numbers at any one time, remains.
[2] Section 10
Item 2 makes a minor editorial amendment to section 10 to correct a cross-referencing error. Item 2 provides that the reference to “section 6 or 7” in section 10 be changed to “section 7 or 8”.
Section 10 relates to the expiry of a registration. Under section 10 when an application for registration is lodged under section 4, ACMA or the Contracted Service Provider must inform the applicant that registration will take effect when the number is entered onto the Register, and that the registration will last for three years or until the entry is removed in accordance with section 6 or 7. Sections 7 and 8 of the Principal Determination relate to the removal of entries from the Register. Section 6 relates to the correction of the Register.
Overview
The Do Not Call Register (Administration and Operation) Amendment Determination 2007 (No. 1) was introduced to make minor amendments to the administration and operation of the Do Not Call Register, which was established under the Do Not Call Register Act 2006. This Act was enacted to address the growing issue of unwanted telemarketing calls, providing a mechanism for individuals to register their phone numbers to opt-out of such calls. The Australian Communications and Media Authority (ACMA), as the body responsible for managing the Register, was given the authority to make determinations to streamline its operation under section 18 of the Act. The policy objective behind these amendments was to ensure the Register operates efficiently and effectively, while maintaining the integrity of the system by preventing individuals from registering multiple numbers under a single email address through the internet registration site, though the broader limit of three numbers per person remains in place. The amendments were of a minor nature and did not require public consultation.
Scope and Application
The Do Not Call Register (Administration and Operation) Amendment Determination 2007 (No. 1) amends the Do Not Call Register (Administration and Operation) Determination 2007, which was made under section 18 of the Do Not Call Register Act 2006. The Act mandates the Australian Communications and Media Authority (ACMA) to maintain the Do Not Call Register, with the option to contract another service provider to manage it. The Amendment Determination introduces minor adjustments to streamline the operations of the Register, which includes procedures for registering phone numbers, making corrections, and removing entries. These amendments do not require public consultation as they are primarily of a minor or mechanical nature, ensuring the efficiency of the administrative processes without substantially altering the existing framework. The Amendment Determination applies to all entities and individuals subject to the Act, including those who wish to register phone numbers on the Register to avoid unwanted telemarketing calls. Geographically, the Act applies across the Commonwealth of Australia, ensuring a uniform approach to telemarketing regulation nationwide. The Amendment Determination does not introduce new exclusions or thresholds but refines existing provisions, such as the removal of a redundant requirement for users to attest to not registering more than three numbers at a time via a single email address due to the Internet registration site's design limitations. The commencement of the Amendment Determination is effective from the day after it is registered on the Federal Register of Legislative Instruments.
Key Provisions
The main operative sections of the Do Not Call Register (Administration and Operation) Amendment Determination 2007 (No. 1) include changes to how telephone numbers can be registered on the Do Not Call Register. Section 3 of the Amendment Determination modifies paragraph 4(5)(h) of the Principal Determination, removing the requirement for a person to state that they must not register more than three telephone numbers at any one time using a single email address, due to the design of the Internet registration site (Item 1). However, it maintains the restriction that a person can only register up to three telephone numbers at one time, as per subsection 4(6) of the Principal Determination. Additionally, Item 2 of Schedule 1 corrects an editorial error in section 10, updating the cross-reference from "section 6 or 7" to "section 7 or 8", thereby aligning the information with the correct sections related to the removal of entries from the Register.
The Amendment Determination imposes certain obligations and requirements on the Australian Communications and Media Authority (ACMA) and any Contracted Service Provider who assists in the management of the Register. ACMA is required to keep the Register or arrange for another person to do so, and it must ensure that the amended provisions are implemented and followed correctly. This includes updating the Internet registration site to reflect the removed requirement and ensuring that all entries comply with the stipulated limits on the number of telephone numbers that can be registered by a single person. The Amendment Determination also requires that applicants be properly informed of the duration and conditions of their registration, as per the corrected section 10.
Breaches of the provisions in the Do Not Call Register Act 2006 and the Amendment Determination can result in civil or criminal consequences. Although specific offences, penalties, and consequences are not detailed in the Amendment Determination itself, the overarching Act and related regulations typically outline penalties for non-compliance. For example, unauthorised calls to numbers on the Register can result in substantial fines, with penalties varying based on the severity and frequency of the offence. The Act aims to protect consumers from unwanted telemarketing calls, and any entity found to be in breach of its provisions may face enforcement actions by ACMA or other relevant authorities.