Do Not Call Register (Access to Register) Determination 2007

Administered by Department of Communications and the Arts

Legislation au F2007L01218 Not in force Legislative Instrument

Legislation content

Do Not Call Register (Access to Register) Determination 2007

as amended

made under subsection 20 (1) of the

Do Not Call Register Act 2006

This compilation was prepared on 24 May 2012
taking into account amendments up to Do Not Call Register (Access to Register) Amendment Determination 2012 (No. 1)

Prepared by the Office of Legislative Drafting and Publishing,
AttorneyGeneral’s Department, Canberra

Contents

 1 Name of Determination [see Note 1]

 2 Commencement 

 3 Definition 

 4 Manner in which submission under section 19 of the Act is to be made 

 5 Informing accessseekers about numbers registered or not registered on the Do Not Call Register             

 7 Return of list 

Notes   

 

 

 

1 Name of Determination [see Note 1]

  This Determination is the Do Not Call Register (Access to Register) Determination 2007.

2 Commencement

  This Determination commences on 25 May 2007.

3 Definition

  In this Determination:

Act means the Do Not Call Register Act 2006.

information to be provided to the accessseeker means the information to be provided to the accessseeker under subsection 19(2) of the Act.

Note   Other words and phrases applicable to this Determination are defined in section 4 of the Act, including contracted service provider and Australian number.

4 Manner in which submission under section 19 of the Act is to be made

 (1) For paragraph 20 (1) (a) of the Act, this section explains how a list of Australian numbers is to be submitted to ACMA or the contracted service provider under subsection 19 (1) of the Act.

Note   The list is confined to Australian numbers. It must not contain any other information.

 (2) Each Australian number included in the list must:

 (a) be no more than 10 digits long; and

 (b) start with a one or a zero.

 (3) An access-seeker must register with the ACMA, by completing the registration procedure approved by the ACMA and published on the website of the ACMA or the contracted service provider, before being eligible to submit a list of Australian numbers under this section.

 (3A) An access-seeker that is registered under subsection (3) must comply with such terms and conditions approved by the ACMA and set out on the website of the ACMA or the contracted service provider, as are in force from time to time.

 (3B) Subject to subsection (3C), the ACMA may deregister or suspend an accessseeker in accordance with the procedures set out in the terms and conditions referred to in subsection (3A).

 (3C) Notwithstanding anything to the contrary in the terms and conditions referred to in subsection (3A), the ACMA may only deregister an accessseeker if their account becomes inactive.

 (3D) For the purpose of this section inactive has the meaning set out in the in the terms and conditions referred to in subsection (3A) as in force from time to time.

 (4) An accessseeker that is registered under subsection (3) may submit a list by uploading the list via a secure path in Comma Separated Variable (CSV) format, available from the website of ACMA or the contracted service provider.

 (5) An accessseeker that is registered under subsection (3) may submit a list by:

 (a) saving the list on a CDROM in CSV format; and

 (b) sending the CDROM by certified mail to an address available from the website of ACMA or the contracted service provider.

Note   The Privacy Act 1988 sets out obligations relating to the recording and provision of personal information.

 (6) An accessseeker that is registered under subsection (3) may submit a list by entering up to 10 of the numbers in the list at a time on a facility located on:

 (a) ACMA’s website; or

 (b) the contracted service provider’s website;

in accordance with arrangements approved by ACMA.

Note   The accessseeker is not limited as to the number of times it may repeat this process. The arrangements approved by ACMA will explain the way in which the series of entries will be treated as 1 list.

 (7) An accessseeker that is registered under subsection (3) may submit a list in another manner that is:

 (a) approved by ACMA; and

 (b) specified on ACMA’s website.

Note 1   Sections 11 and 12B of the Act, and the Do Not Call Register Regulations 2006, relate to obligations relating to making telemarketing calls and sending marketing faxes to Australian numbers that are registered on the Do Not Call Register.

Note 2   Under subsection 19 (2) of the Act, a fee may be payable in relation to the submission of a list of Australian numbers.

 (8) An accessseeker may not submit a list in any other way.

5 Informing access‑seekers about numbers registered or not registered on the Do Not Call Register

 (1) For paragraph 20 (1) (b) of the Act, this section explains how ACMA or the contracted service provider may provide to an accessseeker, under paragraphs 19 (2) (d), 19 (2) (e) and 19 (2) (f) of the Act, the information to be provided to the accessseeker.

 (2) If the accessseeker submitted the accessseeker’s list in accordance with subsection 4 (4), ACMA or the contracted service provider must inform the accessseeker by making the information to be provided to the accessseeker available for download:

 (a) from the website of ACMA and the contracted service provider (if any); and

 (b) on a secure path in Comma Separated Variable (CSV) format.

 (3) If the accessseeker submitted the accessseeker’s list in accordance with subsection 4 (5), ACMA or the contracted service provider must inform the accessseeker by:

 (a) saving the information to be provided to the accessseeker on a CDROM in CSV format; and

 (b) sending the CDROM by certified mail to the accessseeker.

 (4) If the accessseeker submitted the accessseeker’s list by entering numbers on a facility on a website in accordance with subsection 4 (6), ACMA or the contracted service provider must inform the accessseeker by displaying the information to be provided to the accessseeker on the website as soon as practicable after the numbers are entered.

Note   information to be provided to the accessseeker’ is defined in section 3 of this Determination.

 (5) If the accessseeker submitted the accessseeker’s list in accordance with subsection 4 (7), ACMA or the contracted service provider must inform the accessseeker in:

(a) the manner specified in subsection (3); or

  (b) another manner that is:

 (i) approved by ACMA; and

 (ii) specified on ACMA’s website.

7 Return of list

 (2) If an accessseeker submits the accessseeker’s list in accordance with section 4, ACMA or the contracted service provider must return the list in a way that shows:

 (a) which numbers in the list have been registered; and

 (b) which numbers in the list have not been registered; and

 (c) which purported numbers (if any) have not been treated as Australian numbers.

Note   A purported number may not be treated as an Australian number for the purposes of registration:

  1.      because it has more than 10 digits; or
  2.     because it does not begin with a one or a zero; or

(c) because the information that relates to the purported number shows that it is not an Australian number; or

(d) for another reason.

 (3) ACMA or the contracted service provider must give the accessseeker the following information at the same time as returning the list:

 (a) a unique reference number for the list;

 (b) the total number of Australian numbers that the accessseeker submitted;

 (c) the total number of Australian numbers on the list submitted that were registered;

 (d) the total number of Australian numbers on the lists submitted that were not registered;

 (e) the total number of purported numbers that have not been treated as Australian numbers;

 (f) the date on which, and the time at which, ACMA or the contracted service provider received the list from the access seeker;

 (g) the date on which, and the time at which the accessseeker was provided with information under section 5.

Notes to the Do Not Call Register (Access to Register) Determination 2007

Note 1

The Do Not Call Register (Access to Register) Determination 2007 (in force under subsection 20 (1) of the Do Not Call Register Act 2006) as shown in this compilation is amended as indicated in the Tables below.

Table of Instruments

Title

Date of FRLI registration

Date of
commencement

Application, saving or
transitional provisions

Do Not Call Register (Access to Register) Determination 2007

1 May 2007 (see F2007L01218)

25 May 2007

 

Do Not Call Register (Access to Register) Amendment Determination 2010 (No. 1)

28 May 2010 (see F2010L01491)

30 May 2010 (see r. 2 and F2010L01325)

Do Not Call Register (Access to Register) Amendment Determination 2010 (No. 2)

22 June 2010 (see F2010L01633)

22 June 2010

Do Not Call Register (Access to Register) Amendment Determination 2012 (No. 1)

23 May 2012 (see F2012L01064)

24 May 2012

Table of Amendments

ad. = added or inserted      am. = amended      rep. = repealed      rs. = repealed and substituted

Provision affected

How affected

S. 3.................

am. 2010 No. 1

Note to s. 3............

rs. 2010 No. 1

S. 4.................

am. 2010 No. 1; 2012 No. 1

Note to s. 4 (1).........

am. 2010 No. 1

Note 1 to s. 4 (7)........

rs. 2010 No. 1

Note 2 to s. 4 (7)........

am. 2010 No. 1

Heading to s. 5.........

am. 2010 No. 2

S. 5.................

rs. 2010 No. 1

 

am. 2010 No. 2

S. 6.................

rep. 2010 No. 1

S. 7.................

am. 2010 No. 1

Note to s. 7 (2).........

rs. 2010 No. 1

 

Overview

The Do Not Call Register (Access to Register) Determination 2007 was enacted under subsection 20(1) of the Do Not Call Register Act 2006 by the Parliament of Australia. This legislation was introduced to address the issue of unwanted telemarketing calls and faxes by establishing a register of phone numbers that consumers have opted out of receiving such calls. The policy objective is to protect consumers from unsolicited communications while allowing legitimate businesses to operate. The determination sets out the procedures for accessing the Do Not Call Register, including how lists of Australian numbers can be submitted for checking, how access-seekers can be informed about the registration status of the numbers, and how lists can be returned to the access-seekers with relevant details. Access-seekers must first register with the Australian Communications and Media Authority (ACMA) or a contracted service provider to be eligible to submit a list of Australian numbers. The list must adhere to specific formatting requirements, such as being no more than 10 digits long and starting with a one or a zero. Once a list is submitted, ACMA or the contracted service provider is required to inform the access-seeker about the registration status of each number on the list and return the list with detailed information about which numbers were registered, which were not, and which were not treated as Australian numbers. The determination also outlines the various methods through which lists can be submitted and information can be delivered back to the access-seekers, ensuring flexibility and compliance with privacy obligations.

Scope and Application

The Do Not Call Register (Access to Register) Determination 2007, made under the Do Not Call Register Act 2006, applies to access-seekers who wish to submit a list of Australian numbers for the purpose of obtaining information about whether those numbers are registered on the Do Not Call Register. This legislation governs the procedures for submitting such lists and the ways in which the Australian Communications and Media Authority (ACMA) or the contracted service provider can inform access-seekers about the registration status of the numbers on their lists. The Determination outlines specific requirements for the format of the lists, the methods of submission, and the information to be provided back to the access-seekers. It also specifies that the access-seeker must be registered with ACMA before being eligible to submit a list of Australian numbers. The Determination applies nationally and is subject to amendments, with the latest amendment being the Do Not Call Register (Access to Register) Amendment Determination 2012 (No. 1), which came into effect on 24 May 2012.

Key Provisions

The Do Not Call Register (Access to Register) Determination 2007, as amended, operates under the Do Not Call Register Act 2006 and outlines the procedures for accessing the Do Not Call Register. The key provisions are contained in sections 3 through 7 of the Determination. Section 3 defines terms such as 'access-seeker' and 'Australian number', while section 4 specifies the manner in which a list of Australian numbers must be submitted to the Australian Communications and Media Authority (ACMA) or a contracted service provider. Section 5 details how ACMA or the contracted service provider must inform the access-seeker about which numbers are registered or not registered on the Do Not Call Register. Section 7 mandates the return of the submitted list to the access-seeker, highlighting which numbers were registered, which were not, and which purported numbers were not treated as Australian numbers. Under this Determination, access-seekers are required to register with ACMA before submitting a list of Australian numbers. The list must adhere to specific formats, such as being no more than 10 digits long and starting with a one or a zero. Access-seekers must follow the approved submission methods, such as uploading via a secure path, sending a CD-ROM by certified mail, or entering numbers through an approved facility on ACMA's or a contracted service provider’s website. Additionally, access-seekers must comply with any terms and conditions set by ACMA. ACMA or the contracted service provider must then inform the access-seeker about the status of the submitted numbers and return the list with relevant details. The Determination imposes several obligations on the parties it governs. Access-seekers must register with ACMA and submit their list of Australian numbers in the prescribed manner. They must comply with any terms and conditions set by ACMA, which may include procedures for deregistration or suspension. ACMA or the contracted service provider has the responsibility to inform access-seekers about the registration status of their submitted numbers and to return the submitted list with specific details. The Determination also specifies that any submission of numbers not adhering to the prescribed format or method will not be processed. Breaches of the Determination could lead to civil or administrative penalties. For instance, submitting a list that does not comply with the format or method requirements may result in the list not being processed. Additionally, non-compliance with the terms and conditions set by ACMA could lead to deregistration or suspension. Although the Determination does not explicitly state criminal or civil penalties for non-compliance, the broader Do Not Call Register Act 2006 includes provisions for penalties for unauthorised use of the Register, which could include fines and imprisonment.

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Consumer Law
Privacy Law
Instrument
Legislative Instrument
Concepts
Definitions & Interpretation
Commencement Provisions
Reporting & Disclosure Obligations
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