Comptroller-General of Customs (Use of Force) Directions 2015

Administered by Department of Home Affairs

Legislation au F2015L01044 Not in force Legislative Instrument

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EXPLANATORY STATEMENT

Comptroller-General of Customs (Use of Force) Directions 2015

Customs Act 1901

Subsection 189A(2) of the Customs Act 1901 (the Act) provides that the Comptroller-General of Customs may give directions relating to:

a)      the circumstances in which approved firearms and other approved items of personal defence equipment may be issued; and

b)      the circumstances in which such firearms and other items of equipment are to be recalled; and

c)       the circumstances in which such firearms and other items of equipment can be used and the manner of their use; and

d)      the nature of the secure storage of such firearms and other items of equipment when recalled; and

e)      any other matters relating to the deployment of such firearms and other items of equipment the Comptroller-General thinks appropriate.

Background

Section 189A of the Act provides authority for officers of Customs to carry firearms and other items of approved personal defensive equipment for the purpose of enabling the safe exercise of powers conferred on them under the Act or any other Act.

Directions

Comptroller-General of Customs (Use of Force) Directions 2015 (the Directions) contain directions made in accordance with subsection 189A(2) of the Act and provide for the operation of the Operational Safety Order (2015) (the 2015 Order).  The 2015 Order contains the Department of Immigration and Border Protection’s policy on the use of force.  From 1 July 2015, the functions of the Department of Immigration and Border Protection and the Australian Customs and Border Protection Service will be integrated, and a new frontline operational agency, the Australian Border Force, will be established within the new Department.

The 2015 Order, which may be obtained from the Department of Immigration and Border Protection, does not differ substantially from the Order that applied in the Australian Customs and Border Protection Service in relation to the same subject matter.

Consultation

No consultation was undertaken under section 17 of the Legislative Instruments Act 2003 before the Directions were made as they are of a minor or machinery nature and do not substantially alter existing arrangements.

Commencement

The Directions commence on 1 July 2015.


STATEMENT OF COMPATIBILITY WITH HUMAN RIGHTS

Prepared in accordance with Part 3 of the Human Rights (Parliamentary Scrutiny) Act 2011

Comptroller-General of Customs (Use of Force) Directions 2015                                                   (incorporating the Operational Safety Order (2015)).

Comptroller-General of Customs (Use of Force) Directions (the Directions) and the Operational Safety  Order (2015) (the Order) are compatible with the human rights and freedoms recognised or declared in the international instruments listed in section 3 of the Human Rights (Parliamentary Scrutiny) Act 2011.

Overview

In accordance with section 189A of Customs Act 1901, the Comptroller-General of Customs may give directions relating to the deployment of approved firearms and other approved items of personal defence equipment (PDE).  The Directions set out such directions by reference to complying with requirements set out in the Order. 

The Order provides a policy framework for the issue and use of approved firearms and other items of PDE to authorised Customs officers in the exercise of their statutory powers.  It covers competency standards, the accreditation of trainers, the qualification and re-qualification of Customs officers in operational safety, reporting mechanisms, and management structures for the training and monitoring of operational safety in the Australian Border Force (the ABF) within the Department of Immigration and Border Protection (the Department). It also includes the requirement for the safe handling of firearms and other items of PDE.  The ABF Operational Safety Principles and Use of Force Model are detailed in the Order and guide Customs officers in the use of appropriate force in the exercise of statutory powers.  It provides that ABF policy is for the minimum amount of force to be used that is reasonable and appropriate for the effective exercise of statutory powers.  It also emphasises the use of negotiation and conflict de-escalation in any interaction between Customs officers and members of the public.  Any use of force against another person by a Customs officer in the course of their duties, must be in accordance with the Order.

The Directions will supersede CEO Directions No. 1 of 2015 and Use of Force Order (2015) and include minor amendments based on the integration of the Australian Customs and Border Protection Service into the Department, and the standing up of the ABF.

The Directions commence on 1 July 2015.

Human Rights Implications

The Order promotes the following human rights:

Article 7 of the International Covenant on Economic, Social and Cultural Rights (ICESCR)

The Order promotes the right to safe and healthy working conditions in Article 7(b) of the ICESCR by: 

 

(a)  Ensuring that appropriate technical and vocational guidance and training programmes are provided to officers of Customs to enable them to safely use firearms and other items of PDE in the exercise of their statutory powers;

(b)  Promoting safe and healthy working conditions for the use of force by officers of Customs (for example, providing officers who patrol remote areas with appropriate PDE for protection from assault by other persons and emphasising that ACBPS considers the safety of officers of Customs and members of the public to be of paramount importance); and

(c)  Ensuring that persons injured or affected by use of force situations receive appropriate medical attention as soon as practicable.

Article 6 of the International Covenant on Civil and Political Rights (ICCPR)

Article 6 of the ICCPR accords every human being the inherent right to life.  Under the Order principles of negotiation and conflict de-escalation are always emphasised as the first consideration prior to using physical force.  The Directions and Order promote the inherent right to life as they only direct officers of Customs to use lethal force when reasonably necessary (noting that they must act appropriately and in proportion to the seriousness of the circumstances), when other options are insufficient and only in self-defence from the immediate threat of death or serious injury or in defence of others against who there is an immediate threat of death or serious injury.  The Order specifically states that lethal force is an option of last resort, and that an officer of Customs who considers using lethal force must do so with a view to preserving human life. 

The Order also directs that if an officer of Customs uses force against another person, they must ensure that any person injured or affected by the use of force receives appropriate medical attention.  This further promotes the inherent right to life. 

Articles 7 and 10 of the ICCPR

These two articles provide the right for individuals to be free of cruel, inhuman or degrading treatment, as well as the right to be treated with humanity and respect when deprived of liberty. 

The Order promotes these rights by:

(a)  Directing that it is ACBPS policy for officers of Customs to use the minimum amount of force reasonable and appropriate for the effective exercise of statutory powers;

(b)  Ensuring that only those officers who have completed operational safety training are approved to use items of PDE and firearms; and

(c)  Providing additional controls to suspend and / or revoke an officer’s permit to carry firearms and PDE if:

(i)    the officer is served with an interim domestic violence protection order, a domestic violence protection order, a restraining order, or any court order relating to the possession of an official or private firearm or PDE (note that where an officer of Customs is served with any of these orders, they are required to immediately report the fact and supply a copy of the order to his or her Manager or Director);

(ii)   the decision maker has reasonable concern that the officer is unfit or unsuitable to carry, access or use approved firearms and approved items of PDE;

(iii)  the officer is suspended from duty; or

(iv) the decision maker reasonably considers that the officer is unfit to hold the authority.

The current approved operational safety training package contains a module on human rights which links the conditions of the Order with, inter alia, international human rights conventions.   The ACBPS operational safety principles and use of force model specifically refers to the expectation that officers of Customs will utilise negotiation and conflict de-escalation as a first option before considering the use of force. 

The Order also promotes:

(a)    Article 24 of the ICCPR – the right of a child to be afforded protection required by his status as a minor; and

(b)    Article 40 of the Convention on the Rights of the Child (CRC) – the right of every child alleged as, accused of, or recognised as having infringed the penal law to be treated in a manner consistent with the promotion of the child’s sense of dignity and worth,

because an officers of Customs may only use necessary and reasonable force in the exercise of statutory powers.

The Order also contains specific directions on situations where children and young people may be handcuffed, in particular, that handcuffs may not be used on children or young people unless an officer of Customs believes on reasonable grounds it is essential to safely transport the child to protect the welfare and/or security of the child or any other person.  Any situation that would necessitate the handcuffing of a child or young person, would only ever be done so in order to achieve a legitimate objective, and only when reasonable and proportionate to the achievement of that objective, and in accordance with the exercise of statutory powers.

Restraints would only ever be considered in accordance with the Operational Safety Principles and Use of Force Model that states officers will only use the minimum amount of force reasonable and appropriate for the effective exercise of their statutory powers.  At its core, the Model requires the use of communications (including negotiation and conflict de-escalation) as the primary consideration in interactions between ACBPS officers and members of the public.

In promoting Article 24 of the ICCPR and Article 40 of the CRC, an officer of Customs must consider the following before deciding whether or not to handcuff a child or young person:

(a)    whether the person in custody is violent, or believed to be violent, or his or her demeanour gives rise to the apprehension of violence;

(b)    whether the person in custody has attempted, or is likely to attempt to escape;

(c)     whether the person in custody is required to be escorted with other detainees;

(d)    the necessity to prevent the person in custody from injuring him or herself, or any other person;

(e)    the necessity to restrain the person in custody to prevent the loss, concealment or destruction of evidence; or

(f)     whether the person threatens to expel a bodily fluid or has done so.

Conclusion

This legislative instrument is compatible with human rights as it applies and seeks to promote a number of human rights in the ICESCR, ICCPR and CRC. 

Comptroller-General of Customs

Overview

The Comptroller-General of Customs (Use of Force) Directions 2015, enacted under the Customs Act 1901, were introduced to address the need for clear guidelines on the deployment and use of firearms and other personal defensive equipment by Customs officers. The Directions provide instructions on the issuance, use, and secure storage of such equipment and are intended to ensure that Customs officers act in accordance with the Operational Safety Order (2015). The Directions were developed to align with the integration of the Australian Customs and Border Protection Service into the Department of Immigration and Border Protection and the establishment of the Australian Border Force, a new frontline operational agency within the Department. The policy objective is to promote safe and effective use of force by Customs officers, emphasising the minimum use of force necessary and appropriate for the exercise of statutory powers, while also ensuring the protection of human rights. The Directions were made without consultation as they are of a minor or machinery nature and do not substantially alter existing arrangements, and they commenced on 1 July 2015. The Directions, together with the Operational Safety Order, are designed to promote several human rights recognised in international instruments such as the International Covenant on Economic, Social and Cultural Rights, the International Covenant on Civil and Political Rights, and the Convention on the Rights of the Child. These rights include the right to life, the right to safe and healthy working conditions, the right to be free from cruel, inhuman or degrading treatment, and the right to be treated with humanity and respect. The Directions emphasise the use of negotiation and conflict de-escalation before resorting to physical force and provide additional controls to ensure the appropriate use of force by Customs officers, including provisions for the suspension or revocation of an officer's permit to carry firearms and other personal defensive equipment in certain circumstances.

Scope and Application

The Comptroller-General of Customs (Use of Force) Directions 2015 applies to Customs officers, particularly those within the Australian Border Force (ABF) under the Department of Immigration and Border Protection, who are authorised to carry firearms and other approved items of personal defence equipment (PDE) in the exercise of their statutory powers under the Customs Act 1901. These Directions provide the framework for the issue, use, recall, and secure storage of approved firearms and other items of PDE. The Directions, which came into effect on 1 July 2015, incorporate the Operational Safety Order (2015), which outlines the policy framework for the safe use of force by Customs officers. This includes competency standards, training accreditation, qualification and re-qualification of officers, and reporting mechanisms. The scope of these Directions is national, as they apply to Customs officers across Australia who are part of the ABF. While the Directions are of a minor or machinery nature, they are crucial in ensuring that the use of force by Customs officers is conducted in a manner that is both safe and compliant with human rights standards, particularly those enshrined in the International Covenant on Economic, Social and Cultural Rights (ICESCR), the International Covenant on Civil and Political Rights (ICCPR), and the Convention on the Rights of the Child (CRC). The Directions emphasise the use of the minimum force necessary, promoting negotiation and de-escalation as primary considerations, and ensuring that any use of force is proportionate and reasonable in the given circumstances. The Directions are complemented by subordinate instruments, such as the Operational Safety Order, which further detail the specific protocols and conditions under which approved firearms and other PDE can be used. These instruments together ensure that the deployment of force by Customs officers is governed by stringent safety and human rights standards, thereby maintaining the integrity and effectiveness of their operations while respecting the rights and safety of all individuals involved.

Key Provisions

The Comptroller-General of Customs (Use of Force) Directions 2015 (the Directions) provide the framework for the deployment and use of approved firearms and personal defence equipment by Customs officers, as authorised under section 189A of the Customs Act 1901 (the Act) (subsection 189A(2)). These Directions specify the circumstances under which these items can be issued, recalled, and used, as well as the secure storage requirements when they are recalled. The Directions are designed to ensure that the use of force by Customs officers is reasonable, necessary, and proportionate to the situation, and they incorporate the Operational Safety Order 2015 (the 2015 Order), which details the Department of Immigration and Border Protection’s policy on the use of force. The Directions came into effect on 1 July 2015, following the integration of the Australian Customs and Border Protection Service into the Department of Immigration and Border Protection and the establishment of the Australian Border Force. The Directions impose several obligations on Customs officers and the Department of Immigration and Border Protection. They mandate that officers must only use approved firearms and personal defence equipment in accordance with the policy and training outlined in the 2015 Order. This includes undergoing specific competency standards and training, which are overseen by accredited trainers. Officers are required to use the minimum amount of force necessary to effectively exercise their statutory powers, with a strong emphasis on negotiation and conflict de-escalation. The Directions also detail the management structures and reporting mechanisms for monitoring the use of force and ensuring compliance with the policy framework. Furthermore, the Directions outline the secure storage requirements for firearms and personal defence equipment when they are not in use. Breaches of the Directions and the 2015 Order can lead to significant consequences. The Directions include provisions for the suspension or revocation of an officer's permit to carry firearms and personal defence equipment if certain conditions are met, such as being served with a domestic violence protection order or if there is reasonable concern about an officer's fitness to carry such items. Failure to comply with the Directions and the 2015 Order can result in disciplinary action against the officer, including potential termination of employment. Additionally, if an officer's use of force results in injury or death, they may face criminal charges, such as assault or manslaughter, depending on the circumstances. The Act and other relevant legislation outline the specific criminal penalties for such offences, which can include imprisonment.

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Sourced from the Federal Register of Legislation at 26 August 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au.