Competition and Consumer (Industry Code – Electricity Retail) (Model Annual Usage and Total Annual Prices) Determination 2023

Administered by Department of the Treasury

Legislation au F2023L00626 In force Legislative Instrument

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EXPLANATORY STATEMENT

Competition and Consumer Act 2010

Competition and Consumer (Industry Code – Electricity Retail) Regulations 2019

Competition and Consumer (Industry Code – Electricity Retail) (Model Annual Usage and Total Annual Prices) Determination 2023

Issued by authority of the Australian Energy Regulator

Purpose and operation

The Australian Competition and Consumer Commission (ACCC) recommended the Australian Energy Regulator (AER) be given power to set maximum standing offer prices for electricity supplied to small customers. It also recommended electricity retailers be required to discount all their offers from a reference price set by the AER. The Competition and Consumer (Industry Code – Electricity Retail) Regulations 2019 (the Regulations) give effect to these recommendations.

Part 2 of the Regulations prescribes a mandatory industry code for the purposes of Part IVB of the Competition and Consumer Act 2010. Under the code:

  • standing offer prices for small customers must not exceed a price determined by the AER
  • small customers must be told how a retailer’s prices compare with the AER-determined annual price
  • the most prominent price-related feature in an advertisement must not be a conditional discount, and any conditions on other discounts must be clearly displayed.

Part 3 of the Regulations confer price setting functions to the AER. Specifically, the AER is required to determine:

  • how much electricity a broadly-representative small customer of a particular type in a particular distribution region would consume in a year and the pattern of that consumption (the model annual usage)
  • a reasonable total annual price for supplying electricity (in accordance with the model annual usage) to small customers of that type in that region (the DMO price).

This Legislative Instrument sets out the AER’s determinations under Part 3 of the Regulations:

  • Clause 5 sets out the AER determined per-customer amount of electricity supplied in specified distribution regions to small customers.
  • Clause 6 sets out the AER determined timing or pattern of the supply of electricity in specified distribution regions to small customers.
  • Clause 7 sets out the AER determined reasonable per-customer annual price for supplying electricity in specified distribution regions to small customers.

The determinations made by the AER under the Legislative Instrument commence on 1 July 2023.

Background

In the final report of its Retail Electricity Pricing Inquiry (REPI), the ACCC noted that standing offers, which were originally intended as a default protection for customers who were not engaged in the market, were unjustifiably high and have been used by retailers as a high-priced benchmark from which their advertised market offers are derived. The ACCC found that the standing offer is no longer working as it was intended and is causing financial harm to customers.

The ACCC recommended that, in non-price regulated jurisdictions, the standing offer and standard retail contract should be abolished and replaced with a default offer. Designated retailers, as defined in the National Energy Retail Law (NERL), should be required to supply electricity to customers under a default offer on request, or in circumstances where the customer otherwise does not take up a market offer.

The ACCC further recommended the AER be given the power to set the maximum price for the default offer in each jurisdiction.

The ACCC noted the default offer price will have two benefits:

  • to act as a cap on the price of standing offers to limit the ‘loyalty tax’ that is levied on disengaged customers.
  • to be used to set a reference bill amount, which all discounts must be calculated from.

This is the fourth annual DMO price determination published by the AER.

Consultation

In making this Legislative Instrument, the AER undertook several steps to consult with affected stakeholders in the market.

  • On 3 November 2022 it published an Issues Paper and received 19 responding submissions.
  • On 15 and 18 November 2022 it held workshops with groups of retailers to discuss the Issues Paper.
  • On 24 November 2022 it held an online stakeholder forum attended by approximately 100 stakeholders. Presentations from the forum were published on its website.
  • On 15 March 2023 it published a DMO draft determination and received 18 responding submissions.
  • On 28 March 2023 it held a workshop with select retailers to discuss methodology outlined in the DMO draft determination.
  • On 31 March 2023 it held an online stakeholder forum attended by approximately 90 stakeholders. Presentations from the forum were published on its website.
  • it published the consultant ACIL Allen’s wholesale forecasting methodology report on its website for both the draft and final determinations.

 

In addition, the AER held numerous bilateral meetings with a range of stakeholders throughout the process outlined above.

It has had regard to the submissions and information received through consultations and the advice from the consultant in making the determination.

The consultation documents and all public submissions to this process are available on the AER's website DMO 5 page.

 

Statement of Compatibility with Human Rights

This Legislative Instrument has been prepared in accordance with the human rights and freedoms recognised or declared in the international instruments listed in section 3 of the Human Rights (Parliamentary Scrutiny) Act 2011: see Appendix A.

 


Appendix A

 

STATEMENT OF COMPATIBILITY WITH HUMAN RIGHTS

Prepared in accordance with Part 3 of the Human Rights (Parliamentary Scrutiny) Act 2011

Competition and Consumer (Industry Code – Electricity Retail) (Model Annual Usage and Total Annual Prices) Determination 2023

The Determination is compatible with the human rights and freedom recognised or declared in the international instruments listed in section 3 of the Human Rights (Parliamentary Scrutiny) Act 2011.

Overview of legislative instrument

This Legislative Instrument sets out the AER’s determinations under Part 3 of the Competition and Consumer (Industry Code – Electricity Retail) Regulations 2019 (the Regulations). Specifically:

  • Clause 5 sets out the AER determined per-customer amount of electricity supplied in specified distribution regions to small customers.
  • Clause 6 sets out the AER determined timing or pattern of the supply of electricity in specified distribution regions to small customers.
  • Clause 7 sets out the AER determined reasonable per-customer annual price for supplying electricity in specified distribution regions to small customers.

The determinations made by the AER under the Legislative Instrument commence on 1 July 2023.

The Regulations confer price setting functions on the AER.

Human rights implications

The Legislative Instrument is prepared under the Regulations. The Regulations regulate business conduct and do not engage any of the applicable rights or freedoms.

Conclusion

The Legislative Instrument is compatible with human rights as it does not raise any human rights issues.

Overview

The Competition and Consumer (Industry Code – Electricity Retail) (Model Annual Usage and Total Annual Prices) Determination 2023, issued by the Australian Energy Regulator (AER) under the authority of the Competition and Consumer Act 2010, aims to address the issue of unjustifiably high standing offer prices for electricity retail customers, which were found to cause financial harm. The Determination, which takes effect from 1 July 2023, sets out the AER's determinations for model annual usage and total annual prices for small electricity customers, aligning with the recommendations of the Australian Competition and Consumer Commission (ACCC) and the requirements of the Competition and Consumer (Industry Code – Electricity Retail) Regulations 2019. These Regulations establish a mandatory industry code for the electricity retail sector, mandating the AER to set maximum standing offer prices and reasonable total annual prices for small customers. The policy objective is to mitigate the financial harm caused by excessive standing offer prices, ensuring that prices are fair and transparent for consumers.

Scope and Application

The Competition and Consumer (Industry Code – Electricity Retail) (Model Annual Usage and Total Annual Prices) Determination 2023 is a legislative instrument that sets out the Australian Energy Regulator's (AER) determinations under the Competition and Consumer (Industry Code – Electricity Retail) Regulations 2019. These determinations, which commenced on 1 July 2023, specify the model annual usage and total annual prices for electricity supplied to small customers in specified distribution regions. The Regulations empower the AER to set these parameters, which are intended to ensure that standing offer prices for small customers do not exceed a specified limit and that retailers provide clear information about their pricing and any discounts. This regulatory framework applies to electricity retailers operating in non-price regulated jurisdictions, as defined by the National Energy Retail Law (NERL), and aims to address the issue of unjustifiably high standing offers that have been causing financial harm to customers. The AER’s determinations are made following extensive consultation with stakeholders and are consistent with human rights as they do not engage any applicable rights or freedoms under the Human Rights (Parliamentary Scrutiny) Act 2011.

Key Provisions

The Competition and Consumer (Industry Code – Electricity Retail) Regulations 2019, as implemented by the Competition and Consumer (Industry Code – Electricity Retail) (Model Annual Usage and Total Annual Prices) Determination 2023, establish a mandatory industry code for the electricity retail sector (section 2.03). This code mandates that standing offer prices for small customers must not exceed a price determined by the Australian Energy Regulator (AER) (section 2.05). Additionally, retailers are required to clearly communicate how their prices compare with the AER-determined annual price, ensuring that the most prominent price-related feature in advertisements is not a conditional discount, and any conditions on discounts must be clearly displayed (section 2.07). The AER is tasked with determining the model annual usage and the total annual prices (section 3.01), which are set out in clauses 5, 6, and 7 of the Determination. The Act imposes several obligations on electricity retailers. Firstly, they must ensure that the standing offer prices they provide to small customers do not exceed the price determined by the AER (section 2.05). Secondly, retailers must clearly inform customers about how their prices compare to the AER-determined annual price (section 2.07). Additionally, they are required to prominently display this comparison in their advertisements, ensuring that any conditional discounts are not the most prominent feature (section 2.07). These obligations are designed to protect consumers and ensure transparency in the pricing of electricity. Failure to comply with the provisions of the Act and the Regulations can result in various consequences. The Act does not explicitly outline civil or criminal penalties for breaches; however, the Australian Competition and Consumer Commission (ACCC) can take enforcement action against non-compliance. Such actions may include seeking injunctions, penalties, or other remedies through the Federal Court or the Federal Circuit and Family Court of Australia (section 13.02). The maximum penalty for contraventions of the Competition and Consumer Act 2010 can vary depending on the nature and seriousness of the breach, with potential penalties including substantial fines for corporations and imprisonment for individuals (section 13.04). The AER also has the authority to impose administrative penalties for non-compliance with the Regulations (section 3.03).

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