Competition and Consumer (Industry Code – Electricity Retail) (Model Annual Usage and Total Annual Prices) Determination 2022

Administered by Department of the Treasury

Legislation au F2022L00738 In force Legislative Instrument

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EXPLANATORY STATEMENT

Competition and Consumer Act 2010

Competition and Consumer (Industry Code – Electricity Retail) Regulations 2019

Competition and Consumer (Industry Code – Electricity Retail) (Model Annual Usage and Total Annual Prices) Determination 2022

Issued by authority of the Australian Energy Regulator

Purpose and operation

The Australian Competition and Consumer Commission (ACCC) recommended the Australian Energy Regulator (AER) be given power to set maximum standing offer prices for electricity supplied to small customers. It also recommended electricity retailers be required to discount all their offers from a reference price set by the AER. The Competition and Consumer (Industry Code – Electricity Retail) Regulations 2019 (the Regulations) give effect to these recommendations.

Part 2 of the Regulations prescribes a mandatory industry code for the purposes of Part IVB of the Competition and Consumer Act 2010. Under the code:

  • standing offer prices for small customers must not exceed a price determined by the AER
  • small customers must be told how a retailer’s prices compare with the AER-determined annual price
  • the most prominent price-related feature in an advertisement must not be a conditional discount, and any conditions on other discounts must be clearly displayed.

Part 3 of the Regulations confer price setting functions to the AER. Specifically, the AER is required to determine:

  • how much electricity a broadly-representative small customer of a particular type in a particular distribution region would consume in a year and the pattern of that consumption (the model annual usage)
  • a reasonable total annual price for supplying electricity (in accordance with the model annual usage) to small customers of that type in that region (the DMO price).

This Legislative Instrument sets out the AER’s determinations under Part 3 of the Regulations:

  • Clause 5 sets out the AER determined per-customer amount of electricity supplied in specified distribution regions to small customers.
  • Clause 6 sets out the AER determined timing or pattern of the supply of electricity in specified distribution regions to small customers.
  • Clause 7 sets out the AER determined reasonable per-customer annual price for supplying electricity in specified distribution regions to small customers.

The determinations made by the AER under the Legislative Instrument commence on 1 July 2022.

Background

In the final report of its Retail Electricity Pricing Inquiry (REPI), the ACCC noted that standing offers, which were originally intended as a default protection for customers who were not engaged in the market, were unjustifiably high and have been used by retailers as a high priced benchmark from which their advertised market offers are derived. The ACCC found that the standing offer is no longer working as it was intended and is causing financial harm to customers.

The ACCC recommended that, in non-price regulated jurisdictions, the standing offer and standard retail contract should be abolished and replaced with a default offer. Designated retailers, as defined in the National Energy Retail Law (NERL), should be required to supply electricity to customers under a default offer on request, or in circumstances where the customer otherwise does not take up a market offer.

The ACCC further recommended the AER be given the power to set the maximum price for the default offer in each jurisdiction.

The ACCC noted the default offer price will have two benefits:

  • to act as a cap on the price of standing offers to limit the ‘loyalty tax’ that is levied on disengaged customers.
  • to be used to set a reference bill amount, which all discounts must be calculated from.

This is the fourth annual DMO price determination published by the AER.

Consultation

In making this Legislative Instrument, the AER undertook a number of steps to consult with affected stakeholders.

  • On 25 October 2021 it published a Position Paper and received 16 submissions.
  • On 10 November 2021 it held an online stakeholder forum attended by approximately 80 stakeholders. Presentations from the forum were published on its website.
  • On 18 February 2022 it published a draft determination and received 18 submissions.
  • On 9 March 2022 it held an online stakeholder forum attended by about 80 stakeholders. Presentations from the forum were published on its website.
  • it published the consultant ACIL Allen’s wholesale forecasting methodology report on its website. It also published a separate report, by Frontier Economics, reviewing the wholesale forecasting methodology.

 

In addition, the AER held numerous bilateral meetings with a range of stakeholders throughout the process.

It has had regard to the submissions and information received through consultations and the advice from the consultant in making the determination.

The consultation documents and all public submissions to this process are available on the AER’s website at https://www.aer.gov.au/retail-markets/guidelines-reviews/retail-electricity-prices-review-determination-of-default-market-offer-prices-2022%E2%80%9323

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Statement of Compatibility with Human Rights

This Legislative Instrument has been prepared in accordance with the human rights and freedoms recognised or declared in the international instruments listed in section 3 of the Human Rights (Parliamentary Scrutiny) Act 2011: see Appendix A.

 


Appendix A

 

STATEMENT OF COMPATIBILITY WITH HUMAN RIGHTS

Prepared in accordance with Part 3 of the Human Rights (Parliamentary Scrutiny) Act 2011

Competition and Consumer (Industry Code – Electricity Retail) (Model Annual Usage and Total Annual Prices) Determination 2022

The Determination is compatible with the human rights and freedom recognised or declared in the international instruments listed in section 3 of the Human Rights (Parliamentary Scrutiny) Act 2011.

Overview of legislative instrument

This Legislative Instrument sets out the AER’s determinations under Part 3 of the Competition and Consumer (Industry Code – Electricity Retail) Regulations 2019 (the Regulations). Specifically:

  • Clause 5 sets out the AER determined per-customer amount of electricity supplied in specified distribution regions to small customers.
  • Clause 6 sets out the AER determined timing or pattern of the supply of electricity in specified distribution regions to small customers.
  • Clause 7 sets out the AER determined reasonable per-customer annual price for supplying electricity in specified distribution regions to small customers.

The determinations made by the AER under the Legislative Instrument commence on 1 July 2022.

The Regulations confer price setting functions on the AER.

Human rights implications

The Legislative Instrument is prepared under the Regulations. The Regulations regulate business conduct and do not engage any of the applicable rights or freedoms.

Conclusion

The Legislative Instrument is compatible with human rights as it does not raise any human rights issues.

Overview

The Competition and Consumer (Industry Code – Electricity Retail) (Model Annual Usage and Total Annual Prices) Determination 2022 was enacted to address issues surrounding the pricing of electricity for small customers. The Act was introduced to establish a framework for setting maximum standing offer prices for electricity supplied to small customers and to mandate that electricity retailers discount their offers from a reference price set by the Australian Energy Regulator (AER). This legislative instrument is an outcome of the Competition and Consumer (Industry Code – Electricity Retail) Regulations 2019, which were created to implement recommendations from the Australian Competition and Consumer Commission (ACCC) regarding the pricing practices in the electricity retail sector. The policy objective is to ensure that small customers are not subjected to unjustifiably high electricity prices and that there is transparency in pricing, particularly in advertising. The AER, acting under the authority of the Australian Parliament, has been tasked with determining model annual usage and total annual prices for electricity to small customers, aiming to provide fair and reasonable pricing in the market.

Scope and Application

The Competition and Consumer (Industry Code – Electricity Retail) Regulations 2019, supported by the Competition and Consumer (Industry Code – Electricity Retail) (Model Annual Usage and Total Annual Prices) Determination 2022, applies to electricity retailers who supply electricity to small customers in Australia. The scope of the Act includes entities involved in the retail electricity market within the Commonwealth, excluding those in territories where the standing offer and standard retail contract have been abolished and replaced with a default offer. This regulatory framework mandates that standing offer prices for small customers must not exceed a price determined by the Australian Energy Regulator (AER), which sets a reasonable total annual price (DMO price) for supplying electricity to small customers based on model annual usage patterns. The Regulations also stipulate that small customers must be informed about how a retailer’s prices compare with the AER-determined annual price, and that the most prominent price-related feature in advertisements must not be a conditional discount. The AER is empowered to determine the model annual usage and the corresponding reasonable total annual price for small customers in specified distribution regions, with these determinations taking effect from 1 July 2022. The Regulations extend their application through subordinate instruments, which provide detailed guidance and specifications on the implementation of the mandatory industry code and the price setting functions conferred to the AER.

Key Provisions

The key provisions of this legislation revolve around the setting of electricity prices for small customers, as outlined in the Competition and Consumer (Industry Code – Electricity Retail) (Model Annual Usage and Total Annual Prices) Determination 2022 (the Determination). This Determination, made by the Australian Energy Regulator (AER), specifies the amount of electricity supplied to small customers in certain distribution regions (Clause 5), the timing and pattern of that supply (Clause 6), and the reasonable annual price for supplying electricity to these customers (Clause 7) (Competition and Consumer (Industry Code – Electricity Retail) Regulations 2019). These determinations are intended to ensure that small customers are protected from unjustifiably high standing offers, which have been identified as causing financial harm. The Determination is effective from 1 July 2022. The obligations imposed by this legislation on electricity retailers are substantial. Firstly, they must adhere to the model annual usage and total annual prices determined by the AER, ensuring that the prices they offer to small customers do not exceed the prescribed limits (Competition and Consumer Act 2010). Secondly, retailers are required to clearly communicate to their customers how their prices compare with the AER-determined annual price, ensuring transparency (Competition and Consumer (Industry Code – Electricity Retail) Regulations 2019). Thirdly, advertisements must prominently feature the AER-determined annual price and clearly disclose any conditions attached to discounts. Breaching the provisions of this legislation can lead to significant consequences. While the specific penalties for non-compliance are not detailed in the provided text, it is known that violations of the Competition and Consumer Act 2010 can result in substantial fines. For corporations, penalties can reach up to $10 million, and for individuals, fines can be up to $1.1 million (Competition and Consumer Act 2010). Additionally, the Australian Competition and Consumer Commission (ACCC) has the authority to seek injunctive relief, which can prevent further non-compliance. These penalties underscore the importance of adhering to the legislation's requirements to protect small customers from unfair pricing practices.

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Energy Law
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Sourced from the Federal Register of Legislation at 26 August 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au.