Committee Amendment Principles 2000 (No. 1)

Administered by Department of Health, Disability and Ageing

Legislation au F2000B00262 Not in force Legislative Instrument

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Committee Amendment Principles 2000 (No. 1)

I, Bronwyn Kathleen Bishop, Minister for Aged Care, make these Principles under section 96-1 of the Aged Care Act 1997.

Dated 31 August 2000

Bronwyn Bishop

Minister for Aged Care

 

1 Name of Principles

  These Principles are the Committee Amendment Principles 2000 (No. 1).

2 Commencement

  These Principles commence on 31 August 2000.

3 Amendment of Committee Principles 1997

  Schedule 1 amends the Committee Principles 1997.

 

Schedule 1 Amendments

Do not delete: Schedule Part Placeholder

(section 3)

[1] Section 10.3, after definition of Aged Care Principles

insert

Commissioner for Complaints means the person appointed under section 10.77.

[2] Section 10.3, definition of National chairperson

omit

[3] Section 10.33

after

Complaints Resolutions Committees,

insert

and of the Commissioner for Complaints,

[4] Paragraph 10.34 (a)

omit

coordinate and

[5] After section 10.34

insert

10.34A Functions of Commissioner for Complaints

 (1) In addition to chairing committees, the Commissioner’s functions are:

 (a) to supervise the chairpersons and other members of the Complaints Resolution Committees;

 (b) to coordinate and review complaints received by the Secretary;

 (c) to oversight the effectiveness of the Scheme;

 (d) to deal with complaints about the operation of the Scheme;

 (e) to manage the determination process, including the review of determinations;

 (f) to promote an understanding of and acceptance of the Scheme;

 (g) to advise the Minister on matters relevant to the operation of the Scheme.

 (2) The Commissioner’s functions also include the following:

 (a) to give regular reports to the Secretary and the Minister about issues arising out of complaints dealt with under the Scheme;

 (b) to annually review, and report to the Minister about, the operation of the Scheme.

[6] Subsection 10.71 (1)

omit

Secretary,

insert

Commissioner for Complaints,

[7] Subsections 10.71 (2) and (3)

substitute

 (2) The application must:

 (a) be received by the Commissioner within 7 days after the day when the person or body is given a copy of the determination; and

 (b) state the reasons why review of the determination is sought, other than mere dissatisfaction with the determination.

 (3) An application may be supported by additional information.

[8] Section 10.72

substitute

10.72 Constitution of Determination Review Panel

 (1) The Determination Review Panel consists of:

 (a) if the Commissioner for Complaints has not been involved in the resolution of the complaint:

 (i) as chairperson, the Commissioner; and

 (ii) a person appointed by the Commissioner from the panel of potential chairpersons; or

 (b) if the Commissioner has been involved in the resolution of the complaint — 2 persons appointed by the Commissioner from the panel of potential chairpersons, one of whom the Commissioner must appoint as chairperson.

 (2) The panel appointed to deal with a particular complaint must be constituted within 7 days after the application for review is made to the Commissioner.

 (3) If a member of the panel ceases to be a member, the Commissioner may reconstitute the panel for the review.

[9] Section 10.73

omit

As soon as practicable

insert

 (1) As soon as practicable

[10] Section 10.73

insert

 (2) The panel must also ask the committee that heard the complaint to give it the information mentioned in paragraphs 10.74 (2) (a) and (b).

 (3) The committee must give the panel the information as soon as practicable after receiving the request.

[11] Subsection 10.77 (1)

substitute

 (1) The Minister must appoint a Commissioner for Complaints.

[12] Subsection 10.77 (2)

omit

as the National chairperson

[13] Subparagraph 10.77 (2) (b) (iii)

omit each mention of

National chairperson

insert

Commissioner

[14] Subparagraph 10.79A (a) (i)

substitute

 (i) as chairperson, the Commissioner for Complaints; or

[15] Paragraph 10.79A (b)

omit

3

insert

2

[16] Section 10.80

omit

a Complaints Resolution Committee’s procedures.

insert

procedures to be followed by a Complaints Resolution Committee and a Determination Review Panel.

[17] Section 10.81

omit

In performing

insert

 (1) In performing

[18] Section 10.81

insert

 (2) This section applies to a Determination Review Panel in the same way as it applies to a committee.

[19] After section 10.87

insert

10.87A Interpretation of this Part

  Unless the contrary intention appears, a reference in this Part to a member includes a reference to the Commissioner for Complaints.

[20] Section 10.92

substitute

10.92 Resignation

 (1) The Commissioner for Complaints may resign by signed notice of resignation given to the Minister.

 (2) A member of the committee, other than the Commissioner, may resign by signed notice of resignation given to the Secretary.

[21] Subsection 10.93 (1)

omit

The Secretary may terminate a member’s appointment

insert

The appointment of a member may be terminated

[22] After subsection 10.93 (1)

insert

 (1A) The appointment of a member may be terminated:

 (a) if the member is the Commissioner for Complaints — by the Minister; and

 (b) otherwise — by the Secretary.

[23] Section 10.94

substitute

10.94 Leave of absence

  A member of a committee may be granted leave of absence:

 (a) if the member is the Commissioner for Complaints — by the Minister; and

 (b) if the member is a chairperson (other than the Commissioner) — by the Secretary; and

 (c) otherwise — by the chairperson of the committee.

[24] Additional amendments

Provision

omit

insert

Paragraph 10.34 (d)

Minister

Commissioner for Complaints

Paragraph 10.34 (e)

Minister

Commissioner

Paragraph 10.47 (3) (a)

National chairperson

Commissioner for Complaints

Paragraph 10.47 (3) (b)

National chairperson’s

Commissioner’s

Section 10.77, heading

National chairperson

Commissioner for Complaints

Subsection 10.77 (3)

National chairperson

Commissioner

Subparagraph 10.79A (a) (ii) and paragraph 10.79A (b)

Secretary

Commissioner

Subsection 10.101 (3)

National chairperson

Commissioner for Complaints

 

Overview

The Committee Amendment Principles 2000 (No. 1) were introduced by Bronwyn Kathleen Bishop, the Minister for Aged Care, under section 96-1 of the Aged Care Act 1997. These principles, which commenced on 31 August 2000, were enacted to amend the Committee Principles 1997, enhancing the governance and operational framework of the complaints resolution scheme within the aged care sector. The policy objective of these amendments is to refine the roles and responsibilities within the scheme, particularly by establishing the position of the Commissioner for Complaints and enhancing the functions associated with this role. This includes tasks such as supervising chairpersons and members of the Complaints Resolution Committees, coordinating and reviewing complaints, and overseeing the effectiveness of the Scheme, among other duties. These changes aim to improve the oversight and management of complaints within the aged care sector, ensuring that the Scheme operates more efficiently and effectively.

Scope and Application

The Committee Amendment Principles 2000 (No. 1) apply to entities and individuals involved in the aged care sector in Australia. These Principles amend the Committee Principles 1997 and are integral to the Aged Care Act 1997. They establish the role and functions of the Commissioner for Complaints, who is responsible for supervising the chairpersons and members of Complaints Resolution Committees, coordinating and reviewing complaints received by the Secretary, and ensuring the effective operation of the complaints resolution scheme. The Commissioner also oversees the determination process and advises the Minister on relevant matters. The Principles extend to the appointment, resignation, and termination of the Commissioner and other committee members, as well as the constitution and operation of Determination Review Panels. These amendments aim to enhance the oversight and effectiveness of the complaints resolution process within the aged care sector. The scope of these Principles is nationwide, applying across all states and territories of Australia, thereby ensuring a consistent approach to aged care complaints resolution.

Key Provisions

The Committee Amendment Principles 2000 (No. 1) introduces significant changes to the Committee Principles 1997, primarily by establishing the role of the Commissioner for Complaints and altering the functions and responsibilities of various committees within the Aged Care Act 1997. The key amendments, as outlined in Schedule 1, include the insertion of a new definition for the Commissioner for Complaints in section 10.3, and the addition of a new section 10.34A detailing the functions of the Commissioner for Complaints (sections [1], [2], [4], [5], [6], [14], [15], [16], [17], [18], [19], and [20]). Furthermore, it specifies the procedures for the review of determinations by the Commissioner (section [7]) and the constitution of the Determination Review Panel (section [8]). The obligations imposed by these Principles require the Minister to appoint a Commissioner for Complaints who will chair the Complaints Resolution Committees and oversee the resolution of complaints within the aged care scheme (section [12]). The Commissioner is tasked with supervising committee chairpersons, coordinating and reviewing complaints, overseeing the effectiveness of the scheme, and promoting its acceptance (section 10.34A). Additionally, the Commissioner must manage the determination process, including the review of determinations, and provide regular reports to the Secretary and the Minister about issues arising from complaints (section 10.34A(2)). The Commissioner is also responsible for managing the review process for determinations, ensuring that applications for review are received within seven days of the determination and stating the reasons for seeking review (section 10.71). Breaches of these provisions can result in civil or criminal consequences, depending on the nature of the offence. For instance, failure to adhere to the timelines for appointing a Determination Review Panel or providing necessary information to the panel could lead to penalties under the Aged Care Act 1997. Similarly, the failure to properly manage the review process or provide required reports could result in administrative sanctions. However, the specific penalties for such breaches are not detailed in the text of the Committee Amendment Principles 2000 (No. 1). It is essential for parties governed by these Principles to comply with the stipulated timelines and procedural requirements to avoid any potential consequences.

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