CASA 429/09 – Direction – number of cabin attendants

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Legislation au F2009L03566 Not in force Legislative Instrument

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Explanatory Statement

Civil Aviation Regulations 1988

Direction — number of cabin attendants

Legislation
Subsection 98 (1) of the Civil Aviation Act 1988 (the Act) provides that the Governor-General may make regulations for the Act and in the interests of the safety of air navigation.

Under regulation 208 of the Civil Aviation Regulations 1988 (CAR 1988), CASA may give directions as to the operating crew required to be carried on an aircraft having regard to the safety of air navigation. Subsection 7 and subparagraph 6.1 (b) of Civil Aviation Order 20.16.3 (CAO 20.16.3) were made under regulation 208 and provide, among other things, that aircraft carrying more than 36 and not more than 216 passengers must carry a cabin attendant for each unit of 36 passengers or part of that number.

CAO 20.16.3 has remained in the same form since 1960 and as such represents a 49 year gap since a reassessment of cabin attendant numbers against a criterion of allowable seating rather than passenger numbers.  CASA recognises the French Republic as a country whose regulations are recognised for aircraft type acceptance.

Airbus certification of the aircraft relates to the design of the floor plan and the seating configuration in relation to the location of exits. CASA does not call for a reevaluation of the aircraft design; instead, CASA accepts the design criterion. CASA does require operators to demonstrate the safety procedures that are specific to the operator, which are evaluated, thus there is a distinction between the certification criterion and an operator-imposed safety procedure which may, or may not, enhance the evacuation of the aircraft in an emergency evacuation. CASA has increased passenger awareness and capability for passengers seated at self-help exit rows in a manner equivalent to, or better than, that achieved when the A320 satisfied the Joint Aviation Authorities (Europe), now European Aviation Safety Agency, standards.

CASA is satisfied that the evacuation of a full complement of passengers for the A320 aircraft is able to be achieved in a time of 90 seconds. CASA is satisfied that the evacuation procedures adopted by the operator to support their application to operate with the certification criterion of 2 cabin attendants to a maximum of 180 seats fitted to the aircraft have been demonstrated successfully. The maximum permitted time of 90 seconds is set out as a condition in Schedule 1 of the instrument.

The other conditions include a requirement that the briefing of passengers in self-help exit rows must be as approved by CASA and in the manner set out in the operator’s operations manual, as well as the requirement that the evacuation must be completed in not more than 90 seconds.

The conditions state that the number of able-bodied persons available to occupy seats in the self-help exit rows must be determined only after the weight and balance requirements applicable to the loading of the aircraft have been complied with.

 

Legislative Instruments Act

Under subparagraph 6 (d) (i) of the Legislative Instrument Act 2003 (the LIA), an instrument is a legislative instrument for section 5 of the LIA if it is declared to be a disallowable instrument under legislation in force before the commencement of the LIA. Under regulation 5A of CAR 1988, if CASA has issued a Civil Aviation Order (CAO), and CASA later issues a direction that affects the operation of the CAO, the later document is declared to be a disallowable instrument. The instrument affects the operation of subparagraph 6.1 (a) of CAO 20.16.3. As a legislative instrument, it is subject to tabling and disallowance in the Parliament under sections 38 and 42 of the LIA.

Consultation

CASA has consulted both internally and with the operator on the proposal. The consultation process was brought to a conclusion with CASA and the operator signing a document outlining agreements and undertakings. The proposed change was also referred to the Office of Transport Security which has expressed no concerns. The instrument is similar to other instruments issued to other operators.

Senate Regulations and Ordinances Committee concerns
This Direction provides for the particular operator to meet a new standard for cabin crew numbers. The new standard differs from that currently promulgated in CAO 20.16.3 but it is considered to be a safe standard, consistent with international safety standards and practice.

The Direction is the latest of a small number of such instruments issued to, or renewed for, several operators pending CASA’s development of considered amendments to bring CAO 20.16.3 into line with new internationally recognised standards for cabin crew ratios (at least 1 cabin crew attendant for every 50 passenger seats, and 1 attendant for any incomplete part of that number).

The development and preparation of suitable CAO amendments is a more intensive and involved process than the evaluation and consideration of directions for a particular named operator. While such evaluation and consideration for an individual operator is itself detailed, and guided by the requirements of safety and prudence, it has not required extensive consultation with the broader industry.

However, the Senate Standing Committee on Regulations and Ordinances has commented on the absence of broader industry consultation for the particular measures. As a result, CASA has accelerated the creation of a joint CASA/industry Cabin Crew Ratio Project Team (CCRPT) with a view to extensive industry consultation on proposals to amend CAO 20.16.3 in relation to cabin crew ratios.

The CCRPT had its first meeting on 10 June 2009, attended by representatives of the industry most likely to be affected by changes to the current cabin crew standard, including, the Australian and International Airline Pilots Association (AIPA), the Flight Attendants Association of Australia (FAAA), Qantas Airways Limited, QantasLink, Virgin Blue Airlines Pty Ltd, National Jet Systems Pty Ltd, trading as Cobham Aviation Services Australia – Airline Services, and Skywest Airlines Pty Ltd. The project teams also include a CASA expert on the subject of cabin crew ratios.

Work and discussions are underway with a view to the production of a draft Civil Aviation Advisory Publication (CAAP), CAO drafting instructions and public Notice of Proposed Rule Making (NPRM). Proposed application of the 1:50 international standard for charter and regular public transport operations generally gives rise to the need to consider various safety-related matters and this is currently underway through the joint project team.

When finalised and registered, the CAO amendments would contain new standard and relevant conditions. These would remove the current need to issue, if appropriate, directions requested by individual operators for their particular operations.

However, pending the finalisation of the project team’s work on the CAO, it is essentially unavoidable that CASA will issue or renew a small number of individual directions to operators on the same basis as has previously been done.

The instrument commences on 1 October 2009 and stops having effect at the end of 31 August 2011.

The Direction has been issued by a delegate of CASA under subregulation 7 (1) of CAR 1988.

[Instrument number CASA 429/09]

Overview

The Civil Aviation (Direction) Regulations 2009, enacted to address the need for updated cabin crew regulations, were issued under the authority of the Civil Aviation Act 1988. This legislation was introduced to align with international safety standards, particularly concerning the number of cabin attendants required on aircraft. The Civil Aviation (Direction) Regulations 2009 aim to ensure that aircraft operations maintain high safety standards, especially regarding emergency evacuation procedures. The Australian Civil Aviation Authority (CASA) issued this regulation to allow a particular operator to meet new cabin crew standards that differ from those in the Civil Aviation Regulations 1988, ensuring these standards are safe and consistent with international practices. The regulation was issued by CASA, the body responsible for enforcing civil aviation regulations in Australia, and it operates within the framework of the Legislative Instruments Act 2003. This act requires that legislative instruments, such as the Civil Aviation (Direction) Regulations 2009, be tabled and subject to disallowance by Parliament. The regulation reflects CASA's commitment to safety while recognising the need for a practical approach to implementing new cabin crew standards. The policy objective is to ensure that all operations adhere to rigorous safety standards, while also facilitating the transition to new international standards through targeted directions to specific operators.

Scope and Application

The Civil Aviation Regulations 1988, as amended by Direction number 429/09, pertains specifically to the number of cabin attendants required for certain aircraft operations within Australia. This legislative instrument applies to aircraft operators who wish to carry more than 36 passengers and not more than 216 passengers and who request CASA to set specific cabin crew ratios different from those prescribed in the Civil Aviation Order 20.16.3. The regulation aims to ensure the safety of air navigation by mandating that aircraft must carry a cabin attendant for each unit of 36 passengers or part of that number. The application of this regulation is national, covering all commercial aircraft operations within Australia. The Direction is subject to disallowance under the Legislative Instruments Act 2003 and has undergone consultation with the relevant operator and the Office of Transport Security, with no concerns raised. However, the Senate Standing Committee on Regulations and Ordinances has highlighted the need for broader industry consultation, leading to the formation of a Cabin Crew Ratio Project Team to develop industry-wide amendments to CAO 20.16.3. The Direction is effective from 1 October 2009 and will cease to have effect at the end of 31 August 2011.

Key Provisions

The Civil Aviation Regulations 1988, under the Civil Aviation Act 1988, provide for the safety of air navigation, including regulations on the number of cabin attendants required on aircraft. Specifically, regulation 208 of the Civil Aviation Regulations 1988 (CAR 1988) allows the Civil Aviation Safety Authority (CASA) to issue directions regarding the operating crew required on an aircraft for safety reasons. Civil Aviation Order 20.16.3 (CAO 20.16.3), made under regulation 208, stipulates that aircraft carrying between 36 and 216 passengers must have a cabin attendant for every 36 passengers or part of that number. This regulation has been unchanged since 1960. CASA has issued a direction that modifies the cabin attendant requirements for certain aircraft, specifically the Airbus A320, which is recognised by the French Republic for aircraft type acceptance. CASA accepts the aircraft design criteria but requires operators to demonstrate safety procedures specific to their operations. The new direction allows for a reduced number of cabin attendants, provided the operator can demonstrate that the evacuation of all passengers can be completed within 90 seconds. This direction includes conditions such as approved passenger briefings and ensuring that evacuation is completed within the specified time frame. Operators subject to this direction must adhere to several obligations. They must ensure that passengers in self-help exit rows are briefed as per CASA-approved procedures outlined in their operations manual. The number of able-bodied persons in self-help exit rows must be determined after complying with weight and balance requirements. Additionally, operators must demonstrate that their evacuation procedures are effective, allowing the full complement of passengers to evacuate within 90 seconds. Failure to comply with the requirements set out in this direction may result in regulatory action. The direction is considered a disallowable instrument under the Legislative Instruments Act 2003 (LIA), meaning it is subject to tabling and disallowance in Parliament. Non-compliance could lead to penalties or other legal consequences. However, specific penalties are not detailed in the provided text, and operators should refer to relevant sections of the Civil Aviation Act 1988 and the Civil Aviation Regulations 1988 for further information on potential penalties.

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Sourced from the Federal Register of Legislation at 26 August 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au.