CASA 414/11 – Direction – number of cabin attendants

Administered by Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts

Legislation au F2011L01983 Not in force Legislative Instrument

Legislation content

Explanatory Statement

Civil Aviation Regulations 1988

Direction — number of cabin attendants

Legislation

Subsection 98 (1) of the Civil Aviation Act 1988 (the Act) provides that the Governor-General may make regulations for the Act and in the interests of the safety of air navigation.

Under regulation 208 of the Civil Aviation Regulations 1988 (CAR 1988), CASA may give directions as to the operating crew required to be carried on an aircraft having regard to the safety of air navigation. Subparagraph 6.1 (b) of Civil Aviation Order 20.16.3 (CAO 20.16.3) was made under regulation 208 and provides, among other things, that aircraft carrying more than 36 and not more than 216 passengers must carry a cabin attendant for each unit of 36 passengers or part of that number.

The requirements in subparagraph 6.1 (b) of CAO 20.16.3 have remained in the same form since 1960 and as such represent a 51 year gap since a reassessment of cabin attendant numbers against a criterion of allowable seating rather than passenger numbers.

Airbus certification of the aircraft relates to the design of the floor plan and the seating configuration in relation to the location of exits. CASA does not call for a reevaluation of the aircraft design; instead, CASA accepts the design criterion. CASA does require operators to demonstrate the safety procedures that are specific to the operator, which are evaluated, thus there is a distinction between the certification criterion and an operator-imposed safety procedure which may, or may not, enhance the evacuation of the aircraft in an emergency evacuation. CASA has increased passenger awareness and capability for passengers seated at self-help exit rows in a manner equivalent to, or better than, that achieved when the Airbus A320 satisfied the Joint Aviation Authorities (Europe), now European Aviation Safety Agency, standards.

CASA is satisfied that the evacuation of a full complement of passengers for the Airbus A320 aircraft is able to be achieved in a time of 90 seconds. CASA is satisfied that the evacuation procedures adopted by Tiger Airways Australia Pty Limited (the operator) to support their application to operate with the certification criterion of 4 cabin attendants have been demonstrated successfully. The maximum permitted time of 90 seconds is set out as a condition in Schedule 1 of the instrument.

 

The other conditions include a requirement that the briefing of passengers in self-help exit rows must be as approved by CASA and in the manner set out in the operator’s operations manual. The operator has incorporated procedures for the briefing of passengers seated at self-help exit rows as part of the pre-departure passenger safety briefing, taking into account the conclusions of the Cranfield University research. The operator has incorporated pre-warned emergency briefings for passengers seated in Type I and III exit rows based on the verbal briefing criteria specified in the Cranfield University research. The revised briefings are acceptable to CASA and are seen as a safety enhancement.

Legislative Instruments Act

Under subparagraph 6 (d) (i) of the Legislative Instruments Act 2003 (the LIA), an instrument is a legislative instrument for section 5 of the LIA if it is declared to be a disallowable instrument under legislation in force before the commencement of the LIA. Under regulation 5A of CAR 1988, if CASA has issued a Civil Aviation Order (CAO), and CASA later issues a direction that affects the operation of the CAO, the later document is declared to be a disallowable instrument. The instrument affects the operation of subparagraph 6.1 (b) of CAO 20.16.3. As a legislative instrument, it is subject to tabling and disallowance in the Parliament under sections 38 and 42 of the LIA.

Consultation

This instrument replaces instrument CASA 451/10 which stopped having effect at the end of July 2011. CASA consulted both internally and with the operator before issuing that instrument. The instrument is similar to instruments, issued to other operators, that have been the subject of consultation within CASA and with other bodies.

Senate Regulations and Ordinances Committee concerns

This direction provides for the operator to meet a new standard for cabin crew numbers. The new standard differs from that currently promulgated in CAO 20.16.3, but it is considered to be a safe standard, consistent with international safety standards and practice.

The direction is 1 of a number of such instruments issued to, or renewed for, several operators pending CASA’s development of considered amendments to bring CAO 20.16.3 into line with new internationally recognised standards for cabin crew ratios (at least 1 cabin crew attendant for every 50 passenger seats, and 1 attendant for any incomplete part of that number).

The development and preparation of suitable CAO amendments is a more intensive and involved process than the evaluation and consideration of directions for a particular named operator. While such evaluation and consideration for an individual operator is itself detailed, and guided by the requirements of safety and prudence, it has not required extensive consultation with the broader industry.

Pending the finalisation of the project team’s work on the CAO, it is essentially unavoidable that CASA will issue or renew individual directions to operators on the same basis as has previously been done. The instrument is issued for a period of approximately 3 months only, pending resolution of the wider issues involved.

The instrument commences on the day after registration and stops having effect at the end of December 2011.

The direction has been issued by a delegate of CASA under subregulation 11.260 (1) of the Civil Aviation Safety Regulations 1998.

[Instrument number CASA 414/11]

Overview

The Civil Aviation Regulations 1988, enacted by the Australian Parliament, established a framework for ensuring the safety of air navigation, delegating regulatory authority to the Civil Aviation Safety Authority (CASA). A notable gap in these regulations was the lack of an updated reassessment of cabin attendant requirements for aircraft carrying between 36 and 216 passengers, a criterion that has remained unchanged since 1960. This legislative instrument, F2011L01983, addresses this gap by providing specific directions to an operator, Tiger Airways Australia Pty Limited, regarding the number of cabin attendants required for Airbus A320 aircraft under certain conditions, balancing safety concerns with the operational realities of modern aviation. The policy objective of the instrument is to ensure passenger safety while allowing CASA to manage the transition towards new international standards for cabin crew ratios.

Scope and Application

The Civil Aviation Regulations 1988, as amended, apply to the operations of civil aviation within Australia, encompassing both domestic and international flights. This legislation mandates the minimum number of cabin attendants required on aircraft based on passenger capacity to ensure the safety of air navigation, as outlined in the Civil Aviation Act 1988. Specifically, regulation 208 of the Civil Aviation Regulations 1988 empowers the Civil Aviation Safety Authority (CASA) to issue directions regarding the operating crew required on an aircraft. Under subparagraph 6.1(b) of Civil Aviation Order 20.16.3, an aircraft carrying more than 36 and not more than 216 passengers must carry a cabin attendant for each unit of 36 passengers or part of that number. This regulation applies to all commercial air carriers operating within Australia, and it is designed to ensure that cabin crew numbers are sufficient to facilitate safe and efficient passenger evacuation in emergency situations. The regulations do not exempt any particular entity or aircraft from these requirements, though CASA may issue specific directions under certain conditions, as demonstrated in the case of Airbus A320 aircraft operated by Tiger Airways Australia. These directions are subject to disallowance under the Legislative Instruments Act 2003, ensuring parliamentary oversight of regulatory changes.

Key Provisions

The key provisions of this instrument, F2011L01983, focus on the number of cabin attendants required for aircraft operations under the Civil Aviation Regulations 1988 (CAR 1988). Specifically, the regulation under section 98(1) of the Civil Aviation Act 1988 allows the Governor-General to make regulations for the safety of air navigation. Regulation 208 of the CAR 1988 empowers the Civil Aviation Safety Authority (CASA) to issue directions concerning the operating crew on an aircraft, ensuring safety. Subparagraph 6.1(b) of Civil Aviation Order (CAO) 20.16.3 mandates that aircraft carrying more than 36 but not more than 216 passengers must carry a cabin attendant for each unit of 36 passengers or part of that number. This requirement has remained unchanged since 1960, prompting a reassessment based on seating rather than passenger numbers. The obligations imposed by this instrument on the relevant parties, particularly the operator Tiger Airways Australia Pty Limited, include adherence to CASA's direction regarding the number of cabin attendants. The operator must ensure that their evacuation procedures meet the stipulated safety standards, specifically achieving a full passenger evacuation within 90 seconds. Furthermore, the operator is required to brief passengers seated in self-help exit rows in a manner approved by CASA, incorporating pre-departure safety briefings based on research criteria from Cranfield University. These briefings must be consistent with the operator’s operations manual and align with CASA's approved procedures. Failure to comply with the requirements set out in this instrument may result in significant consequences. Under the Legislative Instruments Act 2003 (LIA), this instrument is classified as a disallowable instrument, subject to tabling and potential disallowance by the Parliament. CASA has the authority to issue directions that affect the operation of existing CAOs, and these directions must be in line with international safety standards. Non-compliance with CASA's directions could lead to enforcement actions, including the imposition of penalties. The maximum penalties for breaching aviation safety regulations are not explicitly stated in this document but generally encompass a range of fines and potential prosecution, reflecting the gravity of ensuring air navigation safety. The instrument is intended to provide a temporary measure until broader regulatory amendments can be implemented, ensuring that safety standards are maintained while the industry transitions to new international standards.

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Sourced from the Federal Register of Legislation at 26 August 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au.