CASA 33/11 – Direction – number of cabin attendants

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Legislation au F2011L00173 Not in force Legislative Instrument

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Explanatory Statement

Civil Aviation Regulations 1988

Direction — number of cabin attendants

Legislation
Subsection 98 (1) of the Civil Aviation Act 1988 (the Act) provides that the Governor-General may make regulations for the Act and in the interests of the safety of air navigation.

Under regulation 208 of the Civil Aviation Regulations 1988 (CAR 1988), CASA may give directions as to the operating crew required to be carried on an aircraft having regard to the safety of air navigation. Subparagraph 6.1 (b) of Civil Aviation Order 20.16.3 (CAO 20.16.3) was made under regulation 208 and provide, among other things, that aircraft carrying more than 36 and not more than 216 passengers must carry a cabin attendant for each unit of 36 passengers or part of that number.

CAO 20.16.3 has remained in the same form since 1960 and as such represents a 50 year gap since a reassessment of cabin attendant numbers against a criterion of allowable seating rather than passenger numbers. CASA recognises the Republic of France as a country whose regulations are recognised for aircraft type acceptance.

Airbus certification of the aircraft relates to the design of the floor plan and the seating configuration in relation to the location of exits. CASA does not call for a reevaluation of the aircraft design; instead, CASA accepts the design criterion. CASA does require operators to demonstrate the safety procedures that are specific to the operator, which are evaluated, thus there is a distinction between the certification criterion and an operator-imposed safety procedure which may, or may not, enhance the evacuation of the aircraft in an emergency evacuation. CASA has increased passenger awareness and capability for passengers seated at self-help exit rows in a manner equivalent to, or better than, that achieved when the Airbus A320 satisfied the Joint Aviation Authorities (Europe), now European Aviation Safety Agency, standards.

CASA is satisfied that the evacuation of a full complement of passengers for the Airbus A320 aircraft is able to be achieved in a time of 90 seconds. CASA is satisfied that the evacuation procedures adopted by the operator to support their application to operate with the certification criterion of 4 cabin attendants to a maximum of 180 seats fitted to the aircraft have been demonstrated successfully. The maximum permitted time of 90 seconds is set out as a condition in Schedule 1 of the instrument.

The other conditions include a requirement that the briefing of passengers in self-help exit rows must be as approved by CASA and in the manner set out in the operator’s operations manual, as well as the requirement that the evacuation must be completed in not more than 90 seconds.

Legislative Instruments Act

Under subparagraph 6 (d) (i) of the Legislative Instrument Act 2003 (the LIA), an instrument is a legislative instrument for section 5 of the LIA if it is declared to be a disallowable instrument under legislation in force before the commencement of the LIA. Under regulation 5A of CAR 1988, if CASA has issued a Civil Aviation Order (CAO), and CASA later issues a direction that affects the operation of the CAO, the later document is declared to be a disallowable instrument. The instrument affects the operation of subparagraph 6.1 (b) of CAO 20.16.3. As a legislative instrument, it is subject to tabling and disallowance in the Parliament under sections 38 and 42 of the LIA.

Consultation

CASA has consulted both internally and with Strategic Airlines Pty Ltd (the operator) on the proposal. The consultation process was brought to a conclusion with CASA and the operator signing a document outlining agreements and undertakings. The instrument is similar to other instruments issued to other operators. In those instruments the proposed change was also referred to the Office of Transport Security which has expressed no concerns.

Senate Regulations and Ordinances Committee concerns
This Direction provides for the operator to meet a new standard for cabin crew numbers. The new standard differs from that currently promulgated in CAO 20.16.3 but it is considered to be a safe standard, consistent with international safety standards and practice.

The Direction is 1 of a number of such instruments issued to, or renewed for, several operators pending CASA’s development of considered amendments to bring CAO 20.16.3 into line with new internationally recognised standards for cabin crew ratios (at least 1 cabin crew attendant for every 50 passenger seats, and 1 attendant for any incomplete part of that number).

The development and preparation of suitable CAO amendments is a more intensive and involved process than the evaluation and consideration of directions for a particular named operator. While such evaluation and consideration for an individual operator is itself detailed, and guided by the requirements of safety and prudence, it has not required extensive consultation with the broader industry.

Pending the finalisation of the project team’s work on the CAO, it is essentially unavoidable that CASA will issue or renew individual directions to operators on the same basis as has previously been done. The instrument is issued for a period of 5 months only, pending resolution of the wider issues involved.

The instrument commences on the day of registration and stops having effect at the end of June 2011.

The Direction has been issued by a delegate of CASA under subregulation 7 (1) of CAR 1988.

[Instrument number CASA 33/11]

Overview

The Civil Aviation (Cabin Attendants) Direction 2011 was enacted to address the safety requirements for cabin crew numbers on aircraft with more than 36 but not more than 216 passengers. This instrument was introduced under the authority of the Civil Aviation Act 1988, with the objective of ensuring the safety of air navigation. The Civil Aviation (Cabin Attendants) Direction 2011 was issued by the Civil Aviation Safety Authority (CASA) under the Civil Aviation Regulations 1988 and is subject to disallowance in the Parliament under the Legislative Instruments Act 2003. CASA has determined that the current safety standards for cabin attendants can be met with fewer attendants than previously required, provided that specific safety procedures are implemented by the operator, and that the full evacuation of passengers can be completed within 90 seconds. The Direction applies to Strategic Airlines Pty Ltd and is set to remain in effect for a period of five months, until the end of June 2011, while CASA works on broader amendments to the Civil Aviation Order 20.16.3 to reflect internationally recognised standards for cabin crew ratios.

Scope and Application

The Civil Aviation Regulations 1988, as amended by the Direction issued by the Civil Aviation Safety Authority (CASA) under subregulation 7(1) of the Civil Aviation Regulations 1988, applies specifically to Strategic Airlines Pty Ltd, an entity operating aircraft within Australia. The Direction pertains to the number of cabin attendants required to be carried on an aircraft to ensure safety during air navigation. It modifies the requirements set out in subparagraph 6.1(b) of Civil Aviation Order 20.16.3, which was made under regulation 208 of the Civil Aviation Regulations 1988. The Direction stipulates that aircraft carrying more than 36 but not more than 216 passengers must carry a cabin attendant for each unit of 36 passengers or part of that number, aligning with the safety standards and practices recognised internationally. This legislative instrument is subject to disallowance under the Legislative Instruments Act 2003 and has been issued pending the development of amendments to Civil Aviation Order 20.16.3 that will bring it in line with new internationally recognised standards for cabin crew ratios. The Direction is effective for a period of 5 months and will cease to have effect at the end of June 2011.

Key Provisions

The Civil Aviation Regulations 1988, as amended by this legislative instrument, specifically address the number of cabin attendants required on aircraft carrying more than 36 and up to 216 passengers (CAR 1988, regulation 208; CAO 20.16.3, subparagraph 6.1(b)). This requirement is based on the principle that each cabin attendant should be responsible for up to 36 passengers or a fraction thereof. This regulation, which has remained unchanged since 1960, was reassessed in light of modern safety standards and aircraft design. The Civil Aviation Safety Authority (CASA) has determined that for aircraft such as the Airbus A320, a cabin crew ratio of 4 attendants for up to 180 passengers is sufficient for a safe emergency evacuation within 90 seconds, provided that specific safety procedures are in place and approved by CASA. Operators of aircraft covered by this regulation must ensure that their cabin crew ratios align with the provisions outlined in the Civil Aviation Regulations 1988 and the Civil Aviation Orders. This includes demonstrating that their safety procedures for emergency evacuations are robust and approved by CASA. Operators must also ensure that passengers seated in self-help exit rows are adequately briefed and capable of assisting in an evacuation, meeting standards equivalent to those set by the European Aviation Safety Agency. These obligations are critical to maintaining the safety of air navigation and ensuring that passengers are well-informed and prepared for emergency situations. Failure to comply with these regulations and CASA’s directions can lead to serious consequences. Under the Legislative Instruments Act 2003, any direction issued by CASA that affects the operation of existing Civil Aviation Orders is considered a disallowable instrument (LIA, section 5, subparagraph 6(d)(i)). This means that such instruments must be tabled and can be subject to disallowance by Parliament. Additionally, non-compliance with CASA’s safety requirements can result in regulatory action against the operator, including fines and potential suspension or revocation of operating certificates. The maximum penalties for breaches of these regulations are not explicitly stated in the text, but they are likely to be significant given the importance of passenger safety. CASA has undertaken extensive consultation with the relevant operator, Strategic Airlines Pty Ltd, and has also consulted with the Office of Transport Security, which has not raised any concerns. This process involved detailed agreements and undertakings between CASA and the operator. The Direction is part of a broader initiative by CASA to align cabin crew ratios with internationally recognised standards, which will eventually lead to amendments in the Civil Aviation Orders. This instrument is in effect for a limited period of 5 months, pending the completion of the broader regulatory review and amendment process. The Direction was issued under subregulation 7(1) of CAR 1988 by a delegate of CASA.

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Sourced from the Federal Register of Legislation at 26 August 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au.