CASA 321/09 – Direction – number of cabin attendants in certain aircraft carrying more than 50 passengers

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Legislation au F2009L02725 Not in force Legislative Instrument

Legislation content

Explanatory Statement

Civil Aviation Regulations 1988

Direction — number of cabin attendants in certain aircraft carrying more than 50 passengers

Legislation
Subsection 98 (1) of the Civil Aviation Act 1988 (the Act) provides that the Governor-General may make regulations for the Act and in the interests of the safety of air navigation.

Under regulation 208 of the Civil Aviation Regulations 1988 (CAR 1988), CASA may give directions as to the operating crew required to be carried on an aircraft having regard to the safety of air navigation. Subsection 7 and subparagraph 6.1 (b) of Civil Aviation Order 20.16.3 (CAO 20.16.3) were made under regulation 208 and provide, among other things, that aircraft carrying more than 36 and not more than 216 passengers must carry a cabin attendant for each unit of 36 passengers or part of that.

CAO 20.16.3 has remained in the same form since 1960 and as such represents a 47 year gap since a reassessment of cabin attendant numbers against a criterion of allowable seating rather than passenger numbers. CASA in a report Review of policies and practices for first-of-type certification of imported aircraft recommended the recognition of the Federal Aviation Administration of the United States of America (the FAA) certification standards. The recommendation was adopted.

The Boeing certification of the aircraft relates to the design of the floor plan and the seating configuration in relation to the location of exits. CASA does not call for a reevaluation of the aircraft design; instead CASA accepts the design criterion. CASA does require operators to demonstrate the safety procedures that are specific to the operator, which are evaluated, thus there is a distinction between the certification criterion and an operator imposed safety procedure which may or may not enhance the evacuation of the aircraft in an emergency evacuation.

Safety improvements in redesign of the “Self-Help” Type III overwing exits by the aircraft manufacturer, Boeing, and safety recommendations from Cranfield University on briefing passengers seated in overwing exit row seating are cause to reassess the emergency evacuation procedures in conjunction with the aircraft certification requirements of the FAA. This seating is referred to as self-help exit rows.

Qantas Airways Limited (the operator) has incorporated procedures for the briefing of passengers seated at self-help exit rows as part of the predeparture passenger safety briefing, taking into account the conclusions of the Cranfield University research. The operator has incorporated prewarned emergency briefings for passengers seated in Type I and III exit rows based on the verbal briefing criteria specified in the Cranfield University research. The revised briefings are acceptable to CASA and are seen as a safety enhancement.

CASA is satisfied the evacuation of a full complement of passengers for the Boeing 737-800 is able to be achieved in a time of 90 seconds. CASA is satisfied that the evacuation procedures adopted by the operator to support their application to operate with the certification criterion of 4 cabin attendants have been demonstrated successfully. The maximum permitted time of 90 seconds is set out as a condition in Schedule 1 of the instrument.

CASA does not consider that safety would be compromised if a Boeing 737-800 carried cabin attendants during operations with a complement of 1 cabin attendant to each 50 seats, or part of that number, fitted to the aircraft.

This instrument replaces instrument CASA 390/08 which expires at the end of July 2009. Unlike CASA 320/09, it does not apply to aircraft that are carrying 50 or less passengers. Those aircraft are subject to a separate instrument, CASA 320/09, which contains different requirements relating to the seating of persons in self-help exit rows, taking account of the reduced passenger numbers.

It also contains revised conditions which include a requirement that the briefing of passengers in self-help exit rows must be as approved by CASA and in the manner set out in the operator’s operations manual, as well as the requirement that the evacuation must be completed in not more than 90 seconds.

Legislative Instruments Act
Under subparagraph 6 (d) (i) of the Legislative Instrument Act 2003 (the LIA), an instrument is a legislative instrument for section 5 of the LIA if it is declared to be a disallowable instrument under legislation in force before the commencement of the LIA. Under regulation 5A of CAR 1988, if CASA has issued a Civil Aviation Order (CAO), and CASA later issues a direction that affects the operation of the CAO, the later document is declared to be a disallowable instrument. The instrument affects the operation of subparagraph 6.1 (a) of CAO 20.16.3. As a legislative instrument, it is subject to tabling and disallowance in the Parliament under sections 38 and 42 of the LIA.

Consultation
CASA has consulted with the operator on the proposal. The consultation process was brought to a conclusion with CASA and the operator signing a document outlining agreements and undertakings. The proposed change was also referred to the Office of Transport Security which has expressed no concerns.

Senate Regulations and Ordinances Committee concerns
This Direction provides for the particular operator to meet a new standard for cabin crew numbers. The new standard differs from that currently promulgated in CAO 20.16.3 but it is considered to be a safe standard, consistent with international safety standards and practice.

Together with its complementary instrument, CASA 320/09, the Direction is the latest of a small number of such instruments issued to, or renewed for, several operators pending CASA’s development of considered amendments to bring CAO 20.16.3 into line with new internationally recognised standards for cabin crew ratios (at least 1 cabin crew attendant for every 50 passenger seats, and 1 attendant for any incomplete part of that number).

The development and preparation of suitable CAO amendments is a more intensive and involved process than the evaluation and consideration of directions for a particular named operator. While such evaluation and consideration for an individual operator is itself detailed, and guided by the requirements of safety and prudence, it has not required extensive consultation with the broader industry.

However, the Senate Standing Committee on Regulations and Ordinances has commented on the absence of broader industry consultation for the particular measures. As a result, CASA has accelerated the creation of a joint CASA/industry Cabin Crew Ratio Project Team (CCRPT) with a view to extensive industry consultation on proposals to amend CAO 20.16.3 in relation to cabin crew ratios.

The CCRPT had its first meeting on 10 June 2009, attended by representatives of the industry most likely to be affected by changes to the current cabin crew standard, including, the Australian and International Airline Pilots Association (AIPA), the Flight Attendants Association of Australia (FAAA), Qantas Airways Limited, QantasLink, Virgin Blue Airlines Pty Ltd, National Jet Systems Pty Ltd, trading as Cobham Aviation Services Australia – Airline Services, and Skywest Airlines Pty Ltd. The project teams also includes a CASA expert on the subject of cabin crew ratios.

Work and discussions are underway with a view to the production of a draft civil aviation advisory publication (CAAP), CAO drafting instructions and public notice of proposed rule making (NPRM). Proposed application of the 1:50 international standard for charter and regular public transport operations generally gives rise to the need to consider various safety-related matters and this is currently underway through the joint project team.

When finalised and registered, the CAO amendments would contain a new standard and relevant conditions. These would remove the current need to issue, if appropriate, directions requested by individual operators for their particular operations.

However, pending the finalisation of the project team’s work on the CAO, it is essentially unavoidable that CASA will issue or renew a small number of individual directions to operators on the same basis as has previously been done.

Commencement etc
The instrument commences on 1 August 2009 and stops having effect at the end of 31 July 2011.

The direction has been issued by a delegate of CASA under subregulation 7 (1) of CAR 1988.

 

[Instrument number CASA 321/09]

Overview

The Civil Aviation (Cabin Attendants) Direction 2009 (F2009L02725) was enacted to address the need for a reassessment of cabin attendant numbers on aircraft carrying more than 50 passengers, in line with internationally recognised safety standards. This legislative instrument, issued by the Civil Aviation Safety Authority (CASA) under the authority granted by the Civil Aviation Act 1988, responds to a 47-year gap in cabin attendant requirements as stipulated in the Civil Aviation Regulations 1988. The policy objective behind this direction is to ensure safety in air navigation by allowing CASA to give directions regarding the operating crew required on aircraft, considering safety factors. CASA has recognised the Federal Aviation Administration's (FAA) certification standards, and in light of safety improvements and recommendations, CASA has determined that a ratio of one cabin attendant per 50 seats or part thereof is a safe standard for operations. This Direction, which is effective from 1 August 2009 until 31 July 2011, also includes specific conditions regarding passenger briefings in self-help exit rows and the maximum evacuation time.

Scope and Application

The Civil Aviation Regulations 1988 Direction concerning the number of cabin attendants in certain aircraft carrying more than 50 passengers applies to specific operators conducting flights with a passenger complement exceeding 50 individuals. This regulation is issued by the Civil Aviation Safety Authority (CASA) under the authority of the Civil Aviation Act 1988, which allows CASA to make regulations and directions for the safety of air navigation. The scope of this Direction is limited to aircraft operations within Australian jurisdiction. It is specifically tailored to address the safety requirements for a Boeing 737-800 aircraft, ensuring that the operator can meet safety standards while carrying a reduced number of cabin attendants. The Direction does not apply to aircraft carrying 50 or fewer passengers, which are governed by a separate instrument. The Direction outlines conditions that must be met, such as the briefing of passengers seated in self-help exit rows in accordance with CASA-approved procedures and ensuring that the evacuation of all passengers is completed within 90 seconds. This Direction also extends its application through subordinate instruments, as detailed under the Legislative Instruments Act 2003. Such instruments are subject to tabling and disallowance in Parliament. The Direction has been issued in response to a recommendation by CASA to align with the Federal Aviation Administration of the United States of America's certification standards. While CASA has initiated a joint project team with industry representatives to develop comprehensive amendments to the Civil Aviation Order 20.16.3, this Direction remains in effect until the broader industry consultation and subsequent regulatory amendments are finalised.

Key Provisions

The Civil Aviation Regulations 1988 have been amended to require specific cabin crew numbers for certain aircraft carrying more than 50 passengers, as outlined in Section 98(1) of the Civil Aviation Act 1988 (the Act). Under regulation 208 of the Civil Aviation Regulations 1988 (CAR 1988), the Civil Aviation Safety Authority (CASA) can issue directions regarding the operating crew required on an aircraft, with a focus on air navigation safety. Regulation 208 empowers CASA to mandate that aircraft carrying more than 36 and not more than 216 passengers must have a cabin attendant for each unit of 36 passengers or part of that, as stipulated in subparagraph 6.1(b) of Civil Aviation Order 20.16.3 (CAO 20.16.3). The current regulation has remained unchanged since 1960, prompting a reassessment based on allowable seating rather than passenger numbers. Operators of aircraft that fall under these regulations are required to ensure that their cabin crew complement meets the specified standards to maintain safety during operations. CASA mandates that operators demonstrate specific safety procedures that are evaluated for compliance with safety regulations. Operators must also incorporate passenger safety briefings as part of their predeparture procedures, particularly for passengers seated in self-help exit rows, in accordance with research and recommendations from Cranfield University. These briefings must be approved by CASA and detailed in the operator's operations manual. Failure to comply with the cabin crew requirements and safety procedures can result in enforcement actions. The Act provides for both civil and criminal penalties for non-compliance, which can include fines and imprisonment. The exact penalties are not specified in the text, but they can be significant, reflecting the importance of safety in air navigation. CASA retains the authority to issue directions to individual operators to ensure compliance, as demonstrated in the issuance of CASA 321/09. This direction replaces CASA 390/08 and sets forth specific conditions, including a requirement for the evacuation of all passengers within 90 seconds, to ensure that safety standards are met during emergency situations.

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Sourced from the Federal Register of Legislation at 26 August 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au.