CASA 320/09 – Direction – number of cabin attendants in certain aircraft carrying 50 or fewer passengers

Administered by Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts

Legislation au F2009L02724 Not in force Legislative Instrument

Legislation content

Explanatory Statement

Civil Aviation Regulations 1988

Direction — number of cabin attendants in certain aircraft carrying 50 or fewer passengers

Legislation
Subsection 98 (1) of the Civil Aviation Act 1988 (the Act) provides that the Governor-General may make regulations for the Act and in the interests of the safety of air navigation.

Under regulation 208 of the Civil Aviation Regulations 1988 (CAR 1988), CASA may give directions as to the operating crew required to be carried on an aircraft having regard to the safety of air navigation. Subsection 7 and subparagraph 6.1 (b) of Civil Aviation Order 20.16.3 (CAO 20.16.3) were made under regulation 208 and provide, among other things, that aircraft carrying more than 36 and not more than 216 passengers must carry a cabin attendant for each unit of 36 passengers or part of that.

CAO 20.16.3 has remained in the same form since 1960 and as such represents a 47 year gap since a reassessment of cabin attendant numbers against a criterion of allowable seating rather than passenger numbers. CASA in a report Review of policies and practices for first-of-type certification of imported aircraft recommended the recognition of the Federal Aviation Administration of the United States of America (the FAA) certification standards. The recommendation was adopted.

The Boeing certification of the aircraft relates to the design of the floor plan and the seating configuration in relation to the location of exits. CASA does not call for a reevaluation of the aircraft design; instead CASA accepts the design criterion. CASA does require operators to demonstrate the safety procedures that are specific to the operator, which are evaluated, thus there is a distinction between the certification criterion and an operator imposed safety procedure which may or may not enhance the evacuation of the aircraft in an emergency evacuation.

Safety improvements in redesign of the “Self-Help” Type III overwing exits by the aircraft manufacturer, Boeing, and safety recommendations from Cranfield University on briefing passengers seated in overwing exit row seating, are cause to reassess the emergency evacuation procedures in conjunction with the aircraft certification requirements of the FAA. This seating is referred to as self-help exit rows.

Qantas Airways Limited (the operator) has incorporated procedures for the briefing of passengers seated at self-help exit rows as part of the predeparture passenger safety briefing, taking into account the conclusions of the Cranfield University research. The operator has incorporated prewarned emergency briefings for passengers seated in Type I and III exit rows based on the verbal briefing criteria specified in the Cranfield University research. The revised briefings are acceptable to CASA and are seen as a safety enhancement.

CASA is satisfied the evacuation of a full complement of passengers for the Boeing 737-800 is able to be achieved in a time of 90 seconds. CASA is satisfied that the evacuation procedures adopted by the operator to support their application to operate with the certification criterion of 4 cabin attendants have been demonstrated successfully. The maximum permitted time of 90 seconds is set out as a condition in Schedule 1 of the instrument.

CASA does not consider that safety would be compromised if a Boeing 737-800 carried cabin attendants during operations with a complement of 1 cabin attendant to 50 seats, or part of that number, fitted to the aircraft.

This instrument is one of 2 that come into effect on 1 August 2009 to replace instrument CASA 389/08 which expires at the end of July 2009. It applies only to aircraft that are carrying 50 or less passengers. It contains different requirements relating to the seating of persons in self-help exit rows, taking account of the reduced passenger numbers. It must be noted that the number of cabin attendants on the aircraft will remain at 4. It also contains revised conditions which include a requirement that the briefing of passengers in self-help exit rows must be as approved by CASA and in the manner set out in the operator’s operations manual, as well as the requirement that the evacuation must be completed in not more than 90 seconds.

The conditions state that the number of able-bodied persons available to occupy seats in the self-help exit rows must be determined only after the weight and balance requirements applicable to the loading of the aircraft have been complied with.

Preflight safety briefings must also refer to those overwing exit rows in which an ablebodied passenger or passengers is or are seated.

Legislative Instruments Act
Under subparagraph 6 (d) (i) of the Legislative Instrument Act 2003 (the LIA), an instrument is a legislative instrument for section 5 of the LIA if it is declared to be a disallowable instrument under legislation in force before the commencement of the LIA. Under regulation 5A of CAR 1988, if CASA has issued a Civil Aviation Order (CAO), and CASA later issues a direction that affects the operation of the CAO, the later document is declared to be a disallowable instrument. The instrument affects the operation of subparagraph 6.1 (a) of CAO 20.16.3. As a legislative instrument, it is subject to tabling and disallowance in the Parliament under sections 38 and 42 of the LIA.

Consultation
CASA has consulted with the operator on the proposal. The consultation process was brought to a conclusion with CASA and the operator signing a document outlining agreements and undertakings. The proposed change was also referred to the Office of Transport Security which has expressed no concerns.

Senate Regulations and Ordinances Committee concerns
This Direction provides for the particular operator to meet a new standard for cabin crew numbers. The new standard differs from that currently promulgated in CAO 20.16.3 but it is considered to be a safe standard, consistent with international safety standards and practice.

Together with its complementary instrument, CASA 321/09, the Direction is the latest of a small number of such instruments issued to, or renewed for, several operators pending CASA’s development of considered amendments to bring CAO 20.16.3 into line with new internationally recognised standards for cabin crew ratios (at least 1 cabin crew attendant for every 50 passenger seats, and 1 attendant for any incomplete part of that number).

The development and preparation of suitable CAO amendments is a more intensive and involved process than the evaluation and consideration of directions for a particular named operator. While such evaluation and consideration for an individual operator is itself detailed, and guided by the requirements of safety and prudence, it has not required extensive consultation with the broader industry.

However, the Senate Standing Committee on Regulations and Ordinances has commented on the absence of broader industry consultation for the particular measures. As a result, CASA has accelerated the creation of a joint CASA/industry Cabin Crew Ratio Project Team (CCRPT) with a view to extensive industry consultation on proposals to amend CAO 20.16.3 in relation to cabin crew ratios.

The CCRPT had its first meeting on 10 June 2009, attended by representatives of the industry most likely to be affected by changes to the current cabin crew standard, including, the Australian and International Airline Pilots Association (AIPA), the Flight Attendants Association of Australia (FAAA), Qantas Airways Limited, QantasLink, Virgin Blue Airlines Pty Ltd, National Jet Systems Pty Ltd, trading as Cobham Aviation Services Australia – Airline Services, and Skywest Airlines Pty Ltd. The project teams also includes a CASA expert on the subject of cabin crew ratios.

Work and discussions are underway with a view to the production of a draft civil aviation advisory publication (CAAP), CAO drafting instructions and public notice of proposed rule making (NPRM). Proposed application of the 1:50 international standard for charter and regular public transport operations generally gives rise to the need to consider various safety-related matters and this is currently underway through the joint project team.

When finalised and registered, the CAO amendments would contain a new standard and relevant conditions. These would remove the current need to issue, if appropriate, directions requested by individual operators for their particular operations.

However, pending the finalisation of the project team’s work on the CAO, it is essentially unavoidable that CASA will issue or renew a small number of individual directions to operators on the same basis as has previously been done.

Commencement etc
The instrument commences on 1 August 2009 and stops having effect at the end of 31 July 2011.

The direction has been issued by a delegate of CASA under subregulation 7 (1) of CAR 1988.

 

[Instrument number CASA 320/09]

Overview

The Civil Aviation Regulations 1988, enacted to ensure the safety of air navigation, were amended through F2009L02724, which addresses a gap in the cabin crew requirements for certain aircraft carrying 50 or fewer passengers. This legislative instrument, issued by the Civil Aviation Safety Authority (CASA) under the Civil Aviation Act 1988, introduces a direction for Qantas Airways Limited regarding the number of cabin attendants on Boeing 737-800 aircraft. The policy objective is to ensure safety in line with international standards while allowing for a reduced cabin crew complement for smaller aircraft. CASA, recognising safety improvements and recommendations from Cranfield University, has determined that with specific safety briefings and procedures, the evacuation of passengers can be achieved within the required 90 seconds, justifying the reduced cabin crew numbers. This direction, effective from 1 August 2009, complements CASA's broader efforts to align cabin crew standards with international benchmarks through industry consultation and the development of new Civil Aviation Orders.

Scope and Application

The Civil Aviation Regulations 1988 Direction pertains specifically to aircraft with a seating capacity of 50 or fewer passengers, applying to entities operating such aircraft within Australia. This instrument governs the minimum number of cabin attendants required on board, reflecting safety standards consistent with international practices. It is a regulatory measure designed to ensure the safety of air navigation by mandating that aircraft of specified size must carry a certain number of cabin attendants. The direction applies to all operators within the Commonwealth of Australia, as it falls under the regulatory authority of the Civil Aviation Safety Authority (CASA). Notably, while the direction applies to all aircraft within its scope, the specific requirements and conditions are tailored to the individual operator, as demonstrated by the consultation process with Qantas Airways Limited. This instrument represents a temporary measure until broader amendments to the Civil Aviation Order 20.16.3 are finalised and implemented, which will establish a consistent standard for cabin crew ratios across the industry. The direction remains in effect until the end of 31 July 2011, at which point it will be superseded by the expected amendments to the CAO.

Key Provisions

The Civil Aviation Regulations 1988 Direction (number of cabin attendants in certain aircraft carrying 50 or fewer passengers) outlines specific provisions under section 98(1) of the Civil Aviation Act 1988, empowering the Governor-General to make regulations for safety of air navigation. Regulation 208 of the Civil Aviation Regulations 1988 (CAR 1988) allows the Civil Aviation Safety Authority (CASA) to issue directions concerning the operating crew on aircraft, considering safety requirements. Subparagraph 6.1(b) of Civil Aviation Order 20.16.3 (CAO 20.16.3) mandates that aircraft carrying between 37 and 216 passengers must have a cabin attendant for each unit of 36 passengers or part of that number. This regulation, unchanged since 1960, has led to a reassessment prompted by safety improvements and recommendations from Cranfield University. Qantas Airways Limited has integrated predeparture safety briefings for passengers in self-help exit rows, which CASA accepts as a safety enhancement. The Act imposes several obligations on parties governed by it. Operators must ensure that the number of cabin attendants on aircraft carrying 50 or fewer passengers complies with the new standard set by CASA. This includes having a cabin attendant for every 50 seats or part of that number. Operators are also required to conduct preflight safety briefings that refer to overwing exit rows where able-bodied passengers are seated, ensuring these briefings are approved by CASA and detailed in the operator's operations manual. Additionally, operators must demonstrate that the evacuation of all passengers can be completed within 90 seconds, as mandated by CASA. The Act delineates consequences for non-compliance with its provisions. Any breach of the conditions specified in the Direction can lead to civil or criminal penalties. The maximum penalties for such breaches are not explicitly stated in the text but are likely to be severe, given the critical nature of aviation safety. CASA can declare the Direction a disallowable instrument under the Legislative Instruments Act 2003 (LIA), meaning it is subject to tabling and disallowance in Parliament. This underscores the importance of compliance and the potential repercussions for operators who fail to meet the stipulated safety standards. The Direction has been issued under subregulation 7(1) of CAR 1988 by a delegate of CASA and is effective from 1 August 2009 until 31 July 2011. It is one of two instruments replacing CASA 389/08, which expired at the end of July 2009. This Direction specifically applies to aircraft carrying 50 or fewer passengers and contains revised conditions regarding the seating of persons in self-help exit rows and the requirement for approved preflight safety briefings and timely evacuation procedures.

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Sourced from the Federal Register of Legislation at 26 August 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au.