CASA 31/10 - Direction - number of cabin attendants

Administered by Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts

Legislation au F2010L00110 Not in force Legislative Instrument

Legislation content

Explanatory Statement

Civil Aviation Regulations 1988

Direction — number of cabin attendants

Legislation
Subsection 98 (1) of the Civil Aviation Act 1988 (the Act) provides that the Governor-General may make regulations for the Act and in the interests of the safety of air navigation.

Under regulation 208 of the Civil Aviation Regulations 1988 (CAR 1988), CASA may give directions as to the operating crew required to be carried on an aircraft having regard to the safety of air navigation. Subparagraph 6.1 (b) of Civil Aviation Order 20.16.3 (CAO 20.16.3) was made under regulation 208 and provide, among other things, that aircraft carrying more than 36 and not more than 216 passengers must carry a cabin attendant for each unit of 36 passengers or part of that number.

CAO 20.16.3 has remained in the same form since 1960 and as such represents a 50 year gap since a reassessment of cabin attendant numbers against a criterion of allowable seating rather than passenger numbers.  CASA recognises the Republic of France as a country whose regulations are recognised for aircraft type acceptance.

Airbus certification of the aircraft relates to the design of the floor plan and the seating configuration in relation to the location of exits. CASA does not call for a reevaluation of the aircraft design; instead, CASA accepts the design criterion. CASA does require operators to demonstrate the safety procedures that are specific to the operator, which are evaluated, thus there is a distinction between the certification criterion and an operator-imposed safety procedure which may, or may not, enhance the evacuation of the aircraft in an emergency evacuation. CASA has increased passenger awareness and capability for passengers seated at self-help exit rows in a manner equivalent to, or better than, that achieved when the Airbus A320 satisfied the Joint Aviation Authorities (Europe), now European Aviation Safety Agency, standards.

CASA is satisfied that the evacuation of a full complement of passengers for the Airbus A320 aircraft is able to be achieved in a time of 90 seconds. CASA is satisfied that the evacuation procedures adopted by the operator to support their application to operate with the certification criterion of 4 cabin attendants to a maximum of 180 seats fitted to the aircraft have been demonstrated successfully. The maximum permitted time of 90 seconds is set out as a condition in Schedule 1 of the instrument.

The other conditions include a requirement that the briefing of passengers in self-help exit rows must be as approved by CASA and in the manner set out in the operator’s operations manual, as well as the requirement that the evacuation must be completed in not more than 90 seconds.

 

Legislative Instruments Act

Under subparagraph 6 (d) (i) of the Legislative Instrument Act 2003 (the LIA), an instrument is a legislative instrument for section 5 of the LIA if it is declared to be a disallowable instrument under legislation in force before the commencement of the LIA. Under regulation 5A of CAR 1988, if CASA has issued a Civil Aviation Order (CAO), and CASA later issues a direction that affects the operation of the CAO, the later document is declared to be a disallowable instrument. The instrument affects the operation of subparagraph 6.1 (b) of CAO 20.16.3. As a legislative instrument, it is subject to tabling and disallowance in the Parliament under sections 38 and 42 of the LIA.

 

Consultation

CASA has consulted both internally and with the operator on the proposal. The consultation process was brought to a conclusion with CASA and the operator signing a document outlining agreements and undertakings.  The instrument is similar to other instruments issued to other operators.  In those instruments the proposed change was also referred to the Office of Transport Security which has expressed no concerns.

Senate Regulations and Ordinances Committee concerns
This Direction provides for the particular operator to meet a new standard for cabin crew numbers. The new standard differs from that currently promulgated in CAO 20.16.3 but it is considered to be a safe standard, consistent with international safety standards and practice.

The Direction is the latest of a small number of such instruments issued to, or renewed for, several operators pending CASA’s development of considered amendments to bring CAO 20.16.3 into line with new internationally recognised standards for cabin crew ratios (at least 1 cabin crew attendant for every 50 passenger seats, and 1 attendant for any incomplete part of that number).

The development and preparation of suitable CAO amendments is a more intensive and involved process than the evaluation and consideration of directions for a particular named operator. While such evaluation and consideration for an individual operator is itself detailed, and guided by the requirements of safety and prudence, it has not required extensive consultation with the broader industry.

However, the Senate Standing Committee on Regulations and Ordinances has commented on the absence of broader industry consultation for the particular measures. As a result, CASA has accelerated the creation of a joint CASA/industry Cabin Crew Ratio Project Team (CCRPT) with a view to extensive industry consultation on proposals to amend CAO 20.16.3 in relation to cabin crew ratios.

The CCRPT had its first meeting on 10 June 2009, attended by representatives of the industry most likely to be affected by changes to the current cabin crew standard, including, the Australian and International Airline Pilots Association (AIPA), the Flight Attendants Association of Australia (FAAA), Qantas Airways Limited, QantasLink, Virgin Blue Airlines Pty Ltd, National Jet Systems Pty Ltd, trading as Cobham Aviation Services Australia – Airline Services, and Skywest Airlines Pty Ltd. The project teams also include a CASA expert on the subject of cabin crew ratios.

Work and discussions are underway with a view to the production of a draft Civil Aviation Advisory Publication (CAAP), CAO drafting instructions and public Notice of Proposed Rule Making (NPRM). Proposed application of the 1:50 international standard for charter and regular public transport operations generally gives rise to the need to consider various safety-related matters and this is currently underway through the joint project team.

When finalised and registered, the CAO amendments would contain new standards and relevant conditions. These would remove the current need to issue, if appropriate, directions requested by individual operators for their particular operations.

However, pending the finalisation of the project team’s work on the CAO, it is essentially unavoidable that CASA will issue or renew a small number of individual directions to operators on the same basis as has previously been done.

The instrument commences on the day after is registered and stops having effect at the end of January 2011.

The Direction has been issued by a delegate of CASA under subregulation 7 (1) of CAR 1988.

[Instrument number CASA 31/10]

Overview

The Civil Aviation Regulations 1988 were enacted to provide a comprehensive framework for the regulation of civil aviation in Australia, addressing safety, efficiency, and other operational aspects. This legislation was introduced to ensure that air navigation and operations are conducted in a safe and orderly manner, consistent with international standards. The problem or gap it addressed included the need for updated safety regulations, particularly concerning cabin crew numbers, which had not been reassessed for over 50 years. The Australian Parliament, through the Civil Aviation Authority of Australia (CASA), enacted this legislation to provide a robust regulatory environment for civil aviation safety. The policy objective of the legislation is to ensure the safety of air navigation, including the provision of adequate cabin crew for passenger safety. CASA, acting under the authority of the Civil Aviation Act 1988, introduced this direction to address the outdated requirements for cabin attendant numbers on aircraft. The Civil Aviation Order 20.16.3, which mandated cabin crew numbers based on passenger counts rather than seat configurations, had not been updated since 1960. CASA recognised the need to align with international safety standards, which recommend a cabin crew to passenger ratio of at least 1:50. The Direction allows a specific operator to meet this new standard while broader industry amendments are being developed through a joint project team involving industry stakeholders. The instrument aims to ensure safe evacuation procedures, with a maximum permitted time of 90 seconds, and includes conditions for passenger briefing and evacuation timing. The Direction, subject to disallowance by Parliament, will remain in effect until the end of January 2011, pending the finalisation of new Civil Aviation Orders.

Scope and Application

The Civil Aviation Regulations 1988, specifically through Direction number 31/10, address the number of cabin attendants required on aircraft in Australia, with a focus on safety and compliance with international standards. This direction applies to individual operators of Airbus A320 aircraft, where the seating configuration aligns with the criteria of having no more than 180 passenger seats. The Civil Aviation Safety Authority (CASA), as the regulatory body, has determined that the existing regulations, specifically CAO 20.16.3, are outdated and need reassessment in light of modern safety standards and practices. CASA has determined that a 90-second evacuation time for a full complement of passengers is feasible, provided that specific safety procedures are followed. The Direction sets forth conditions such as the requirement for passenger briefings in self-help exit rows and the mandatory completion of evacuations within 90 seconds. As a legislative instrument, this Direction is subject to parliamentary oversight and disallowance as per the Legislative Instruments Act 2003. CASA has engaged in consultation with the relevant operator and industry representatives, but broader industry consultation has been noted as lacking by the Senate Standing Committee on Regulations and Ordinances. In response, CASA has initiated the Cabin Crew Ratio Project Team to facilitate comprehensive industry consultation and the development of amendments to CAO 20.16.3. The Direction is effective from the day after its registration and ceases to have effect by the end of January 2011.

Key Provisions

The key operative sections of this legislation pertain to the number of cabin attendants required on certain aircraft, as stipulated in the Civil Aviation Regulations 1988 (CAR 1988) under regulation 208 (subsection 98(1) of the Civil Aviation Act 1988). Specifically, subparagraph 6.1(b) of Civil Aviation Order 20.16.3 (CAO 20.16.3) mandates that aircraft carrying more than 36 and not more than 216 passengers must carry a cabin attendant for each unit of 36 passengers or part of that number. This regulation has remained unchanged since 1960, reflecting a gap of 50 years since the reassessment of cabin attendant numbers against allowable seating rather than passenger numbers. The legislation allows the Civil Aviation Safety Authority (CASA) to issue directions for the operating crew required on aircraft to ensure the safety of air navigation. The Act imposes several obligations and requirements on the parties it governs. Operators must demonstrate their safety procedures specific to their operations, which are evaluated by CASA. The evacuation of a full complement of passengers must be completed within 90 seconds. Additionally, operators must brief passengers in self-help exit rows in a manner approved by CASA and as outlined in their operations manual. CASA has established that the Airbus A320 aircraft can meet the 90-second evacuation standard with the certification criterion of 4 cabin attendants for a maximum of 180 seats fitted to the aircraft. CASA has also increased passenger awareness and capability for those seated at self-help exit rows to meet or exceed the standards set by the European Aviation Safety Agency. The legislation outlines various offences, penalties, and consequences for breach. The maximum penalty for breaching these regulations is not explicitly stated in the provided text; however, breaches of aviation safety regulations generally attract significant penalties. CASA can issue directions affecting the operation of CAO 20.16.3, and such instruments are subject to tabling and disallowance in Parliament under sections 38 and 42 of the Legislative Instruments Act 2003. Failure to comply with CASA's directions or the conditions set out in the instrument may result in enforcement actions by CASA, which could include fines, suspension, or revocation of operational permits. The Direction in question is set to commence on the day after its registration and will cease to have effect at the end of January 2011. CASA has engaged in extensive consultation with the operator and has signed an agreement outlining the terms and conditions of the Direction. The Office of Transport Security has expressed no concerns regarding similar instruments issued to other operators. However, the Senate Standing Committee on Regulations and Ordinances has highlighted the absence of broader industry consultation for such measures. In response, CASA has formed a joint Cabin Crew Ratio Project Team (CCRPT) to consult extensively with the industry on proposed amendments to CAO 20.16.3. The CCRPT includes representatives from various industry stakeholders and a CASA expert on cabin crew ratios. The team is currently working on the production of a draft Civil Aviation Advisory Publication (CAAP), CAO drafting instructions, and a public Notice of Proposed Rule Making (NPRM). These efforts aim to finalise and register the CAO amendments, which will establish new standards and relevant conditions to replace the need for individual directions to operators.

Legal classification tags

Area of Law
Aviation Law
Instrument
Direction
Concepts
Definitions & Interpretation
Regulatory Standards
Compliance Obligations

Interactions

Authorises

All Versions

Sourced from the Federal Register of Legislation at 26 August 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au.