CASA 268/11 – Direction – number of cabin attendants

Administered by Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts

Legislation au F2011L01253 Not in force Legislative Instrument

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Explanatory Statement

Civil Aviation Regulations 1988

Direction — number of cabin attendants

 

Legislation

Subsection 98 (1) of the Civil Aviation Act 1988 (the Act) provides that the Governor-General may make regulations for the Act and in the interests of the safety of air navigation.

 

Under regulation 208 of the Civil Aviation Regulations 1988 (CAR 1988), CASA may give directions as to the operating crew required to be carried on an aircraft having regard to the safety of air navigation. Subparagraph 6.1 (b) of Civil Aviation Order 20.16.3 (CAO 20.16.3) was made under regulation 208 and provides that aircraft carrying more than 36 and not more than 216 passengers must carry a cabin attendant for each unit of 36 passengers or part of that number.

 

CAO 20.16.3 has remained in the same form since 1960 and as such represents a 51 year gap since a reassessment of cabin attendant numbers against a criterion of allowable seating rather than passenger numbers. CASA in a report Review of policies and practices for first-of-type certification of imported aircraft recommended the recognition of the Federal Aviation Administration of the United States of America (the FAA) certification standards. The recommendation was adopted.

 

The previous instrument, CASA 477/09, which ceases to exist at the end of 30 June 2011, allowed Virgin Blue Airlines Pty Limited to operate an Australian registered Boeing 737-800 series aircraft engaged in regular public transport operations or charter if it carried 1 cabin attendant for every 50 passenger seats or part of that number. The only change to the previous instrument is a change of name from Virgin Blue Airlines Pty Limited to Virgin Australia Airlines Pty Ltd. The cabin attendant ratio applies only to aircraft with maximum seating capacity of 189 passengers and with a type certificate data sheet that permits that ratio to be used.

 

The type certificate data sheet relates to the design of the floor plan and the seating configuration in relation to the location of exits. CASA does not call for a re-evaluation of the aircraft design; instead, CASA accepts the design criterion. CASA does require operators to demonstrate the safety procedures that are specific to the operator, which are evaluated, thus there is a distinction between the certification criterion and an operator imposed safety procedure which may, or may not, enhance the evacuation of the aircraft in an emergency evacuation.

 

Safety improvements in redesign of the Self-Help Type III exits by the aircraft manufacturer, Boeing, and safety recommendations from Cranfield University on briefing passengers seated in exit row seating are cause to reassess the emergency evacuation procedures in conjunction with the aircraft certification requirements of the FAA. This seating is referred to as self-help exit rows. Virgin Australia Airlines Pty Ltd (the operator) has incorporated procedures for the briefing of passengers seated at selfhelp exit rows as part of the pre-departure passenger safety briefing, taking into account the conclusions of the Cranfield University research. The operator has incorporated prewarned emergency briefings for passengers seated in Type I and III exit rows based on the verbal briefing criteria specified in the Cranfield University research. The revised briefings are acceptable to CASA and are seen as a safety enhancement.

 

CASA is satisfied the evacuation of a full complement of passengers for the Boeing 737-800 is able to be achieved in a time of 90 seconds. CASA is satisfied that the evacuation procedures adopted by the operator to support their application to operate with the certification criterion of 4 cabin attendants have been demonstrated successfully. The maximum permitted time of 90 seconds is set out as a condition in Schedule 1 of the instrument. CASA does not consider that safety would be compromised if a Boeing 737-800 carried cabin attendants during operations with a complement of 1 cabin attendant to each 50 seats, or part of that number, fitted to the aircraft.

 

The instrument also contains revised conditions which include a requirement that the briefing of passengers in self-help exit rows must be as approved by CASA and in the manner set out in the operators operations manual, as well as the requirement that the evacuation must be completed in not more than 90 seconds.

 

Legislative Instruments Act

Under subparagraph 6 (d) (i) of the Legislative Instrument Act 2003 (the LIA), an instrument is a legislative instrument for section 5 of the LIA if it is declared to be a disallowable instrument under legislation in force before the commencement of the LIA. Under regulation 5A of CAR 1988, if CASA has issued a Civil Aviation Order (CAO), and CASA later issues a direction that affects the operation of the CAO, the later document is declared to be a disallowable instrument. The instrument affects the operation of subparagraph 6.1 (a) of CAO 20.16.3. As a legislative instrument, it is subject to tabling and disallowance in the Parliament under sections 38 and 42 of the LIA.

 

Consultation

Consultation under section 17 has been undertaken in the issue of similar instruments. The operator requested the issue of the new instrument. Previous agreements and undertakings entered into between CASA and the operator continue to apply. The instrument is issued for a short period pending the outcome of the current parliamentary enquiry.

 

The instrument commences on 1 July 2011. It stops having effect at the end of 1 October 2011.

 

The direction has been issued by a delegate of CASA under subregulation 7 (1) of CAR 1988.

 

[Instrument number CASA 268/11]

Overview

The Civil Aviation Regulations 1988, as amended, address the safety of air navigation by establishing criteria for operating crew requirements on aircraft, including the number of cabin attendants. In 2011, the Civil Aviation Safety Authority (CASA) issued a direction under the Civil Aviation Act 1988 to allow Virgin Australia Airlines Pty Ltd to operate a Boeing 737-800 aircraft with a cabin attendant ratio of one for every 50 passenger seats or part of that number, rather than the standard ratio of one for every 36 passengers. This change was introduced to recognise the Federal Aviation Administration's certification standards, which were deemed to provide an equivalent level of safety. CASA determined that the new ratio would not compromise safety, provided that specific conditions were met, including the successful demonstration of evacuation procedures within 90 seconds and the briefing of passengers in self-help exit rows according to approved methods. This direction was issued as a legislative instrument and was subject to disallowance in Parliament. The instrument was intended to be temporary, operating from 1 July 2011 until the end of 1 October 2011, pending the outcome of a parliamentary enquiry.

Scope and Application

The Civil Aviation Regulations 1988, as amended by the Direction concerning the number of cabin attendants, applies specifically to Virgin Australia Airlines Pty Ltd, governing the number of cabin attendants required on its Boeing 737-800 aircraft engaged in regular public transport operations or charter. This legislation is issued under the authority of the Civil Aviation Act 1988 and Civil Aviation Regulations 1988, focusing on maintaining safety standards during air navigation. The regulation permits Virgin Australia Airlines to operate with a cabin attendant ratio of one for every 50 passenger seats, rather than the standard ratio of one cabin attendant per 36 passengers, provided the aircraft’s design and seating configuration meet specific criteria. This exception is limited to aircraft with a maximum seating capacity of 189 passengers and a type certificate data sheet that supports this ratio. The requirement extends to ensuring that all safety procedures, particularly those relating to emergency evacuations, are effectively demonstrated and approved by the Civil Aviation Safety Authority (CASA). This includes the briefing of passengers seated in self-help exit rows, as recommended by Cranfield University, which must be included in the pre-departure safety briefing. The instrument is in effect from 1 July 2011 until 1 October 2011, and it is subject to disallowance under the Legislative Instruments Act 2003.

Key Provisions

The Civil Aviation Regulations 1988, under regulation 208, empower the Civil Aviation Safety Authority (CASA) to issue directions regarding the operating crew required on aircraft, specifically concerning the number of cabin attendants. According to subsection 98(1) of the Civil Aviation Act 1988, these regulations are made to ensure the safety of air navigation. Under subparagraph 6.1(b) of Civil Aviation Order 20.16.3 (CAO 20.16.3), aircraft carrying more than 36 but not more than 216 passengers must have a cabin attendant for every 36 passengers or part of that number. This requirement has been in place since 1960 and is now being updated based on safety evaluations and international standards. This new direction specifically applies to Virgin Australia Airlines Pty Ltd, allowing them to operate Boeing 737-800 series aircraft with a cabin attendant for every 50 passenger seats or part of that number. This change from the previous ratio of 1 cabin attendant per 36 passengers is based on the acceptance of Federal Aviation Administration (FAA) certification standards and safety recommendations from Cranfield University. The operator must ensure that all safety briefings for passengers seated in self-help exit rows are conducted as per CASA-approved procedures and that the evacuation of the aircraft can be completed within 90 seconds. The obligations imposed by this direction include ensuring that Virgin Australia Airlines follows the specific safety procedures outlined in their operations manual, particularly concerning the briefing of passengers in self-help exit rows. The airline must also ensure that emergency evacuations are completed within the stipulated 90-second timeframe. These obligations are crucial for maintaining the safety standards required by CASA. Failure to comply with these provisions may result in serious consequences. Under the Legislative Instruments Act 2003, the instrument is considered a disallowable instrument and is subject to tabling and disallowance in the Parliament. Additionally, CASA has the authority to enforce compliance through various means, including administrative actions and penalties. While specific penalties are not detailed in the explanatory statement, non-compliance with CASA's regulations generally can result in significant financial penalties, operational restrictions, or even revocation of operating permits.

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Sourced from the Federal Register of Legislation at 26 August 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au.