Australian Public Service Commissioner’s Amendment (2019 Measures No. 1) Direction 2019

Administered by Department of the Prime Minister and Cabinet

Legislation au F2019L01001 Not in force Legislative Instrument

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EXPLANATORY STATEMENT

Issued by the authority of the Australian Public Service Commissioner

Public Service Act 1999

Australian Public Service Commissioner’s Amendment (2019 Measures No. 1) Direction 2019

Authority

Subsection 11A(1) of the Public Service Act 1999 (the Act) provides that the Australian Public Service Commissioner (the Commissioner) may issue directions in writing about employment matters relating to Australian Public Service (APS) employees. Subsection 11A(2) of the Act provides that the Commissioner may issue directions in writing in relation to any of the APS Employment Principles for the purpose of:

a. ensuring that the APS incorporates and upholds the APS Employment Principles; and

b. determining, where necessary, the scope or application of the APS Employment Principles.

Subsection 11A(3) of the Act provides that the APS Employment Principles have effect subject to the restrictions (if any) in directions made under the Act.

Directions issued by the Commissioner are a legislative instrument for the purposes of the Legislation Act 2003.

Under subsection 33(3) of the Acts Interpretation Act 1901, where an Act confers a power to make, grant or issue any instrument of a legislative or administrative character (including rules, regulations or by-laws), the power shall be construed as including a power exercisable in the like manner and subject to the like conditions (if any) to repeal, rescind, revoke, amend, or vary any such instrument.

Legislative framework

The Australian Public Service Commissioner’s Directions 2016 (the Commissioner’s Directions), made under the Act, provide for the standards required of APS Agency Heads and APS employees and prescribe details in respect of matters underpinning the Act including the APS Employment Principles.

Section 10A of the Act sets out the seven APS Employment Principles. Paragraph 10A(1)(d) provides that the APS is a career-based public service that requires effective performance from each employee.

Section 12 of the Act provides that an Agency Head must uphold and promote the APS Values and the APS Employment Principles. Paragraph 13(11)(a) of the Act provides that APS employees must behave in a way that upholds the APS Values and Employment Principles.

Purpose of the amendments

The purpose of the Australian Public Service Commissioner's Amendment (2019 Measures No. 1) Direction 2019 (the Amendment Direction) is to amend the Commissioner’s Directions to clarify the expectations of APS Agency Heads, supervisors and employees in relation to performance management and culture.

Further detail about the Amendment Direction is provided at Attachment A to this Explanatory Statement.

Consultation

The Australian Public Service Commission (the Commission) consulted with all APS Departments, through the Secretaries Board, on the amendments.

Reasons

The amendments to the Commissioner’s Directions to insert sections 39, 39A and 39B broaden the responsibility for achieving effective performance from Agency Heads to include supervisors and APS employees. They also set out the expectation for Agency Heads and supervisors to proactively identify and develop high potential APS employees, including by engaging in career conversations.

 


Attachment A

NOTES ON CLAUSES

Operative clauses

Clause 1 sets out the name of the Amendment Direction.

Clause 2 provides that the Amendment Direction commences on the day after it is registered.

Clause 3 specifies the authority for making the Amendment Direction.

Clause 4 provides that Schedule 1 amends the Commissioner’s Directions.

Schedule 1Amendments

Item 1 repeals the current heading of Division 2 of Part 4 of the Commissioner’s Directions and replaces it with ‘Performance management and culture’.

Item 2 repeals section 39 of the Commissioner’s Directions and replaces it with new section 39 which clarifies Agency Heads obligations to uphold APS Employment Principle 10A(1)(d). New subsection 39(1) provides that an Agency Head meets this obligation by ensuring the following:

  • the Agency has performance management policies and processes that:
    • support a high performance culture; and
    • proactively identify, foster and develop APS employees to fulfil their potential; and
    • provide for effective performance management and
    • are fair, open and effective; and
    • are clearly communicated to APS employees;
  • the Agency builds the organisational capability necessary to achieve outcomes of the Agency properly expected by the Government;
  • each APS employee in the Agency is given:
    • a clear statement of performance and behaviour expected of the employee; and
    • opportunities to discuss performance;
  • each APS employee in the Agency receives feedback from supervisors about their performance consistent with the Agency’s performance management policies and processes;
  • the Agency requires supervisors to manage the performance of APS employees under their supervision effectively, including by engaging in career conversations;
  • the Agency supports supervisors to manage the performance of APS employees under their supervision, including by providing appropriate training in performance management;
  • the Agency’s performance management policies and processes are used to guide salary movement – this will include performance pay arrangements.

New subsection 39(2) provides that an Agency Head upholds APS Employment Principle 10A(1)(d) by ensuring the following:

  • the Agency’s performance management policies and processes dealing with unsatisfactory performance are available to supervisors and APS employees in the Agency, and include information that clearly sets out:
    • the responsibilities of supervisors; and
    • the possible outcomes if an APS employee’s performance is considered unsatisfactory; and
    • that if an APS employee’s performance is considered to be unsatisfactory, the employee has a responsibility to engage constructively with his or her supervisor and other relevant persons (including the Agency’s human resources area) in resolving the performance issues and acting on performance feedback;
  • those policies and processes are applied in a timely manner if an APS employee’s performance is considered unsatisfactory.

This item also inserts new section 39A which provides that a supervisor upholds APS Employment Principle 10A(1)(d) by doing the following:

  • promoting and fostering high performance by the APS employee;
  • conducting regular (at least annual) career conversations that deal with the APS employees performance, potential, aspirations, organisational fit and future opportunities;
  • ensuring that each APS employee has a performance agreement consistent with the Agency’s corporate plan and the work level standards for the APS employee’s classification;
  • ensuring that the APS employee is provided with clear, honest and timely feedback about the employee’s performance;
  • managing and assessing the APS employee’s performance in accordance with the Agency’s performance management policies and processes;
  • working to improve the supervisor’s capability in effectively managing the performance of APS employees, including through appropriate training;
  • promptly and actively managing unsatisfactory performance by the APS employee in accordance with the Agency’s performance management policies and processes, including by:
    • identifying the nature of the unsatisfactory performance at the earliest opportunity; and
    • maintaining appropriate records; and
    • engaging with the APS employee and other relevant persons (including the Agency’s human resources area and the supervisor’s manager) to discuss the unsatisfactory performance, and facilitate a collective understanding about the nature of the unsatisfactory performance.

Item 2 also inserts new Section 39B which provides that an APS employee upholds APS Employment Principle 10A(1)(d) by doing the following:

  • striving to perform to the best of their ability, at the work level standard for the APS employee’s classification and consistent with the APS employee’s performance agreement;
  • engaging constructively with their supervisor to clarify work expectations and what is required to perform effectively;
  • participating constructively in the Agency’s performance management processes, including career conversations;
  • being open to receiving feedback and acting on feedback in a timely manner;
  • seeking opportunities to improve individual and team performance;
  • if informed that the APS employee’s performance is unsatisfactory, engaging constructively by:
    • cooperating with their supervisor and other relevant persons (including the Agency’s human resources area) to resolve the issues relating to the unsatisfactory performance in a timely manner; and
    • undertaking any necessary training or remedial or corrective measures as directed.

Item 2 of the Schedule also inserts an additional Note at the end of each section as a reminder thatParagraph 10A(1)(d) of the Act provides that the APS is a career-based public service that requires effective performance from each employee.


Attachment B

STATEMENT OF COMPATIBILITY WITH HUMAN RIGHTS

Prepared in accordance with Part 3 of the Human Rights (Parliamentary Scrutiny) Act 2011

The Australian Public Service Commissioner’s Amendment (2019 Measures No. 1) Direction 2016 (the Amendment Direction) is compatible with the human rights and freedoms recognised or declared in the international instruments listed in section 3 of the Human Rights (Parliamentary Scrutiny) Act 2011.

Overview of the Legislative Instrument

The Australian Public Service Commissioner’s Directions (the Commissioner’s Directions) is a legislative instrument under the Public Service Act 1999. Among other things, the Act sets out the Australian Public Service (APS) Employment Principles, which include the principle that the APS is a career based public service that requires effective performance from each employee (paragraph 10A(1)(d)).

Section 11A of the Act provides that the Australian Public Service Commissioner (the Commissioner) may issue directions in writing in relation to the APS Employment Principles for the purposes of ensuring that the APS incorporates and upholds the APS Employment Principles, and to determine, where necessary, the scope or application of the APS Employment Principles.

The purpose of the Amendment Direction is to amend the Commissioner’s Directions to clarify the expectations of APS Agency Heads, supervisors and employees in relation to performance management.

Human rights implications

The Amendment Direction engages the following rights:

Right to work and rights in work

The Amendment Direction advances a person’s rights in work.

The Amendment Direction clarifies the responsibilities of Agency Heads in relation to effective performance management and culture. This includes proactively identifying and developing high potential APS employees.

In addition, the Amendment Direction broadens the responsibility for effective performance management and culture to include supervisors of APS employees and APS employees themselves. It includes a requirement to ensure that an Agency’s performance management policies and processes are clearly communicated to APS employees and that supervisors of APS employees are supported as managers.

These broadened and clarified responsibilities will advance a person’s rights in work by not only dealing with effective management of unsatisfactory performance, but also ensuring that Agency Heads and supervisors of APS employees support, promote and foster a culture of high performance.

Conclusion

The Amendment Direction is compatible with human rights. It advances a person’s rights in work.

Overview

The Public Service Act 1999, enacted by the Parliament of Australia, establishes the framework for the Australian Public Service (APS), including its employment principles. The Act aimed to ensure that the APS incorporates and upholds the APS Employment Principles, addressing gaps in the management of public service employees' performance and culture within government agencies. The Australian Public Service Commissioner’s Amendment (2019 Measures No. 1) Direction 2019 was introduced to amend the Commissioner’s Directions, clarifying the expectations of APS Agency Heads, supervisors and employees concerning performance management and workplace culture. This legislative instrument broadens the responsibility for achieving effective performance from Agency Heads to include supervisors and APS employees and sets out expectations for proactive identification and development of high potential APS employees. This amendment ensures a more comprehensive approach to performance management within the APS.

Scope and Application

The Australian Public Service Commissioner’s Amendment (2019 Measures No. 1) Direction 2019 applies to Australian Public Service (APS) employees, APS Agency Heads, and APS supervisors. It seeks to clarify the expectations of these roles in relation to performance management and culture within the APS, as defined by the APS Employment Principles in the Public Service Act 1999. This legislative instrument amends the Australian Public Service Commissioner’s Directions 2016 to insert sections 39, 39A, and 39B, which delineate specific responsibilities for Agency Heads, supervisors, and employees in fostering a high-performance culture and managing performance effectively. The Amendment Direction is intended to ensure that APS employees perform to the best of their ability, that supervisors support and manage employee performance appropriately, and that Agency Heads create and maintain policies and processes that promote effective performance management. The geographic reach of this legislation is limited to the Commonwealth of Australia, as it pertains to the federal public service. There are no stated exclusions or exemptions within the text of the Amendment Direction, but it should be noted that its application is subject to any overarching principles or regulations that may be stipulated in subordinate instruments or other legislative frameworks.

Key Provisions

The Australian Public Service Commissioner's Amendment (2019 Measures No. 1) Direction 2019 (the Amendment Direction) amends the Australian Public Service Commissioner’s Directions 2016 (the Commissioner’s Directions) to clarify the expectations of Australian Public Service (APS) Agency Heads, supervisors, and employees regarding performance management and culture (sections 39, 39A, and 39B). Section 39 outlines the obligations of Agency Heads to ensure that their agencies have performance management policies and processes that support a high performance culture, proactively identify and develop APS employees, and provide for effective performance management that is fair, open, effective, and clearly communicated. It also mandates that each APS employee receives a clear statement of expected performance and behaviour, opportunities to discuss their performance, and feedback from supervisors consistent with the agency's policies and processes. Agency Heads are required to ensure that supervisors manage employee performance effectively, including engaging in career conversations, and provide necessary support and training. The obligations imposed by the Amendment Direction extend to supervisors, who are tasked with promoting and fostering high performance among APS employees, conducting regular career conversations, ensuring each employee has a performance agreement, providing clear and timely feedback, managing performance in accordance with the agency’s policies, and promptly addressing unsatisfactory performance. APS employees, in turn, are expected to strive to perform to the best of their ability, engage constructively with their supervisors, participate in performance management processes, be open to receiving and acting on feedback, and cooperate to resolve any performance issues if their performance is deemed unsatisfactory. Breaches of the obligations outlined in the Amendment Direction can lead to various consequences, though specific penalties are not detailed in the text. Non-compliance with the performance management policies and processes could result in unsatisfactory performance being inadequately addressed, potentially leading to disciplinary actions or other repercussions within the agency. Failure to uphold the APS Employment Principles could also lead to broader consequences, including but not limited to, formal disciplinary action, termination of employment, or other administrative actions as deemed appropriate by the relevant agency.

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Administrative Law
Employment & Labour Law
Instrument
Direction
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Sourced from the Federal Register of Legislation at 26 August 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au.